Maryland General Service (MGS) Area 29 Treatment Facilities Committee (TFC) TFC Instructions

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1 Maryland General Service (MGS) Area 29 Treatment Facilities Cmmittee (TFC) TFC Instructins Lve And Service Facility Presentatin t Patients We are frm Alchlics Annymus (AA), fr AA, and ur service is fr thse wh have a desire t stp drinking and wish t make AA their hme. We crdinate the AA Bridging the Gap Prgram, which is like a buddy system. We will try t find smene in the area where yu live t intrduce yu t the AA Cmmunity. Fr instance, if yu live in the Annaplis area, we will try t find smene living in the Annaplis area t assist yu. Yur Temprary Cntact r TC will: 1. Take yu t up t six (6) meetings at varius lcatins. 2. Intrduce yu t fellw AA members 3. Intrduce yu t AA cnference-apprved literature and shw yu where t btain it. 4. Answer any questins yu have abut AA and help yu t lcate an AA spnsr, hme grup, and service psitin. The TC des nt prvide ldging, mney, r ther scial services. TCs are matched this way: Men with men and wmen with wmen, and we try t find a TC f a similar age. T get a TC, yu will need t cmplete a Temprary Cntact Request frm: 1. Yu will need t prvide yur cmplete and full discharge address. (If yu are ging t a halfway huse, yu als need t include the name f the facility alng with its address.) 2. Yu must als prvide yur discharge date if it is knwn. Alternatively, yu may enter yur intake date. (If yu are discharging in less than 48 hurs, we will nt have time t lcate a TC. In this event, yu shuld call yur lcal intergrup t lcate and attend an AA meeting when yu are discharged.) If yu d have a desire t stp drinking, we can help. Otherwise, yu shuld als talk t yur case manager abut ther recvery prgrams. This is simply a prgram fr thse interested in becming members f Alchlics Annymus. We are nt representing services prvided by Narctics Annymus (NA), Chemically Dependent Annymus (CDA), r any ther 12-Step Prgram. Are there any questins?

2 BTG Requests General Instructins: With the Bridging the Gap (BTG) Request Frm, which shuld be filled ut in a cnsistent manner (and shuld als be bth cmplete and legible), the prcess f tracking is quite easy t handle. Our reginal and lcal crdinatrs can d their jb better when we give them clear and cnsistent infrmatin t wrk with. Treatment Facility Crdinatr Rle: 1. Meet with each individual requesting a TC and ask whether he r she has a desire t stp drinking. If he r she des nt a have a desire t stp drinking, give the frm back t the patient and refer him r her t the apprpriate fellwship. (If he r she des have a desire t stp drinking but des nt intend t g t AA meetings, reiterate that this is simply a service prgram fr AA. If he r she des nt intend t g t multiple AA meetings with a Temprary Cntact n a regular basis but wuld rather g t multiple fellwships, reiterate that the service structure being ffered may nt be the best fit fr him r her.) 2. Ensure the BTG Request Frm is cmpletely filled ut, legible, and written in black ink if pssible. (See the attached example.) Full name is required. Full discharge address is required. If the patient des nt knw his r her discharge address, determine what it will be and add it befre accepting the frm. When the patient is ging t anther facility, have him r her indicate bth the facility name and address. If the address is unknwn t the patient, have him r her ask a member f the staff t prvide the address. Make sure the and phne number are legible and can be interpreted. This infrmatin is critical, especially if we need t cntact the newcmer pst release. It helps t enter the facility infrmatin in advance and have that infrmatin n the frm befre it is printed ut. Ensure the bx "desire t stp drinking" is checked; therwise give the frm back and suggest that the patient talk t his r her case manager abut ther recvery prgrams. The admissin date shuld be entered fr all requests. The discharge date shuld be entered if it is knwn; therwise enter TBD. In the sectin designated fr the Maryland General Services Facility Cmmittee Crdinatr, make sure t enter the cmmittee name and cmmittee address. Fr example: TF Cmmittee Riva Enter the AA name f the persn wh btained the BTG Request Frm frm the newcmer. Fr example: Jeff K. and check AA member. The phne and blcks are fr individuals wh are nt cmmittee members and are submitting a BTG Request Frm. A cmmittee member des nt need t enter his r her phne number(s) r address since any cmmunicatin will be sent t the cmmittee s address. In the Cntact fr Mre Inf sectin select the first check bx. That infrms the patient t cntact the Treatment Facility Cmmittee identified abve. 3. The Treatment Facility Crdinatr may assign a TC when the TC is lcal t the Treatment Facility. In that case, the crdinatr will need t crdinate the assignment with the Lcal Crdinatr. The facility cmmittee member will still cmplete a Temprary Cntact Request Frm; hwever, he r she will enter the TC s name, e- mail address, and phne number n the frm. 4. Fax the cmpleted frms r them t

3 Temprary Cntact Request Crdinatr (TCRC) Rle: 1. Befre leaving the facility, duble check the frms submitted t ensure that they have been prperly cmpleted. 2. Create an package fr each individual request, which includes: BTG Temprary Cntact Request Frm BTG 8 Instructins t the Lcal Crdinatr BTG 9 Newcmer Instructins Frm (Wrk Dcument) BTG 5 Bridging the Gap Fact Sheet 3. the package t the apprpriate BTG Regin, and send a cpy t the apprpriate Treatment Facility Cmmittee. Related Specifically t the Newcmer Instructins Frm: 4. Upn receiving the cmpleted Newcmer Instructins Frm, d ne f the fllwing: Print the frm and deliver it t the apprpriate treatment facility r Frward the frm t a MGS TFC AA member wrking at the facility wh will hand deliver it t the newcmer. 5. If yu receive an with TC infrmatin but have nt received a Newcmer- Instructins Frm, send an t the destinatin BTG Regin and request the frm. Advise in the that the cmpleted frm shuld als be sent, by the LC, t the TC s they knw what the newcmer is being instructed t d. Yu may als include in the message that, if fr whatever reasn the newcmer is unable t cmplete the frm, the newcmer can prvide the required infrmatin t smene else t cmplete the frm. 6. Tracking the request: If yu have nt received a respnse within 24 hurs, resend the request t the BTG Regin and ask if anyne is wrking n it. If 48 hurs have elapsed withut a respnse, ntify the Area Treatment Facilities Chairpersn wh will then cntact the Reginal Crdinatr t expedite the request. Fllw up t ensure that the patient received the Newcmer Instructins Frm. Ntify the BTG Regin and its Treatment Facilities Cmmittee as sn as pssible under the fllwing circumstances when the newcmer: Is within 48 hurs f discharge but has nt yet had a TC assigned. In such a case, the newcmer shuld be advised t cntact his r her lcal Intergrup upn release t find and attend an AA meeting. Has received the Newcmer Instructins Frm. Has his r her discharge date changed Has his r her discharge address changed Changes his r her mind and n lnger wants a TC Is discharged frm the facility.

4 Related t Ensuring Fllw Up Occurs: 7. Meet with a newcmer wh has a pending request. Verify that all f his r her infrmatin is crrect. Determine if the assigned TC has been cntacted by the newcmer r if the newcmer has had a change f mind. 8. See the attached sample BTG Tracking Frm. If a reprt is available frm the Area TCRC, print the Area BTG Tracking Frm, indicate any updates r changes, and it t; 9. Maintain a reprt cntaining the infrmatin in the sample and frward it after each facility presentatin t Treatment Facility Chairpersn s Rle: 1. Ensure each BTG request is prperly handled. 2. After each presentatin, review each request and apprve it t be sent ut by the TCRC. 3. Assist the TCRC by verifying and updating the BTG Tracking Frm. 4. Mnitr t ensure the necessary cmmunicatins are being made. 5. Respnd t inquiries sent t yur Facility Cmmittee within 24 hurs and a cpy t yur Facility Cmmittee s everyne is aware f the respnse. 6. Advise the Area Treatment Facilities Chairpersn when changes are needed n the Newcmer Instructins Frm. MGS TFC AA Member Wrking at a Facility Rle: Members f the Maryland General Service (MGS) Treatment Facilities Cmmittee (TFC) wh are emplyed at the facility, can receive and give the cmpleted BTG 14 Newcmer Instructins frm t newcmers. The nly requirements are that: 1. Mst imprtant, the facility emplyee must nt vilate any facility plicy. 2. He r she must als prtect the annymity f the AA member s infrmatin and keep AA infrmatin within AA. 3. The BTG frm will nt becme part f the facility s recrds (r be given t anyne utside f AA) unless the AA member has given direct cntact apprval (t the TFC r a staff member) fr his r her name r ther persnal infrmatin t be included (i.e., release f infrmatin). 4. Any AA members wrking at a facility shuld be representing the facility first. The facility AA member may assist the client/patient in receiving his r her BTG infrmatin (i.e., giving the patient his r her TC infrmatin), but the staff member shuld nt represent BTG r the Treatment Facilities Cmmittee while wrking and representing the facility.

5 5. An AA member s service is t carry the AA message f recvery t the alchlic that still suffers. The facility s main gal may be t treat the alchlic wh still suffers, which ften includes therapeutic issues and ther recmmendatins nt suggested by AA. The respnsibility fr preserving the Traditins rests with AA members, even at wrk. BTG-18 TFC Instructins WJK, SH, RB, LD, JDR, KW

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