Release Notes for CounterPath Softphone SDK Version 1.5

Size: px
Start display at page:

Download "Release Notes for CounterPath Softphone SDK Version 1.5"

Transcription

1 CunterPath Crpratin Suite 300, One Bentall Centre 505 Burrard Street, Bx 95 Vancuver, BC V7X 1M3 Canada Telephne: Release Ntes fr CunterPath Sftphne SDK Versin 1.5 June 23, 2016 R7

2 Release Ntes CunterPath Sftphne SDK 1.5 The CunterPath Sftphne SDK 1.5 Release Ntes prvide infrmatin fr all 1.5.x releases: SDK (June 23, 2016) - ios nly SDK (April 26, 2016) SDK (Feb 04, 2016) SDK (Nv 18, 2015) SDK (Sept 10, 2015) SDK 1.5 (Aug 10, 2015) SDK Platfrms The release ntes prvide infrmatin fr all f the fllwing platfrms: Java fr Andrid Objective-C fr ios and OS X.NET fr Windws Java fr Windws Mac If the issue is platfrm specific, the platfrm is identified fr the items listed in the fllwing sectins. Page CunterPath Crpratin

3 Release Ntes CunterPath Sftphne SDK SDK (June 23, 2016) This release includes updates t the ios SDK nly. N changes made in ther platfrms. 1.1 ios Specific Changes Aut Discvery f IP Versin This release adds supprt fr autmatically discvering an IP versin t use. The SDK nw prvides the ability t specify new enum value f IpVersin_Aut fr SipAccuntSettings ipversin setting, which will cause the SDK t attempt aut detectin f which IP versin (IPv4 r IPv6) shuld be used. As part f IP versin aut detectin, the SDK will cnsider netwrk interfaces available, DNS respnses, and cnnectin attempt results. In rder t cmply with June 1, 2016 App Stre submissin requirements by Apple, ios applicatins using this SDK shuld set ipversin t IpVersin_Aut. An example f this can be seen in the ios Advanced Audi Call sample, which is included with the ios SDK package. Als nte that an IPv6-capable SIP server is required fr SIP cnnectivity with this SDK if an ios device cnnects t an IPv6-nly WiFi r WWAN netwrk. An ios device cnnected t an IPv6-nly netwrk may be part f Apple App Stre submissin testing, s ensure any test accunts yu give t Apple fr App Stre submissin testing have supprt fr an IPv4 and IPv6 SIP server. Further, devices running ios 9 may in the near future begin cnnecting t IPv6-nly LTE netwrks, which will require an IPv6-capable SIP server. NAT64 is nt supprted by the SDK at this time. As a result, cnnecting t an IPv4 SIP server frm an IPv6 netwrk with NAT64 is nt supprted. Open SSL Updated t use OpenSSL 1.0.1t. Vide Imprvements There have been imprvements in vide quality and perfrmance. 1.2 Reslved Issues Fixed a defect where playing a sund clip des nt wrk when the default device is selected. Varius stability imprvements and bug fixes. 1.3 Knwn Issues Refer t sectin 5.3 fr details. Page CunterPath Crpratin

4 Release Ntes CunterPath Sftphne SDK SDK (April 26, 2016) 2.1 Changes The fllwing changes apply t all platfrms. Added supprt fr TLS 1.2 fr SIP. The SDK nw supprts the ability t establish TLS 1.2 cnnectins fr SIP. Applicatins can: set the requested TLS level by adjusting the sslversin member f the SipAccuntSettings struct. als nte which TLS versin was negtiated by examining the SipTLSCnnectinInf struct returned in SipAccuntStatusChangedEvent. Fr examples, please refer t the Advanced audi call sample applicatin n ios, OS X, Andrid r.net Windws SDK. Updated t use OpenSSL 1.0.1s. The minimum requirements have been updated. Refer t the respective Develper Guides fr details. 2.2 Desktp Specific Changes The fllwing changes apply t Desktp platfrms (Windws and Mac). Added the ability t have the SDK use the default system device. The SDK nw ffers the ability t use the default audi device cnfigured in the hst perating system. Fr usage, please see the in-line cmments fr kaudidefaultsystemdeviceid and kaudidefaultsystemcmmdeviceid. Fr examples, please refer t the Advanced audi call sample applicatin bundled with the OS X r.net Windws SDK. Intrduced a new flag named defaultsystemdevice, which identifies whether a device is the system default. Intrduced a new flag named inadvisable n the AudiDeviceInf struct, which identifies audi devices that are nt recmmended t be used (fr example, a virtual audi device), especially as a device autmatically chsen by the applicatin. 2.3 Windws Specific Changes Added the ability t have the SDK use the default cmmunicatin device. The SDK nw ffers the ability t use the default audi device cnfigured in the hst perating system. Fr usage, please see the in-line cmments fr kaudidefaultsystemdeviceid and kaudidefaultsystemcmmdeviceid. Fr examples, please refer t the Advanced audi call sample applicatin bundled with the OS X r.net Windws SDK. Intrduced a new flag named defaultsystemcmmdevice, which identifies whether a device is the default cmmunicatin device. Page CunterPath Crpratin

5 Release Ntes CunterPath Sftphne SDK Andrid Specific Changes Added supprt fr the Andrid M permissin mdel. The SDK expses a new handler class called PermissinsHandler. Apps can implement this handler and receive ntificatins frm the SDK when permissin is required frm the user t access a particular resurce (fr example, the micrphne). Added SRTP supprt in the Andrid Advanced audi call sample app, t demnstrate hw t establish encrypted calls. 2.5 Reslved Issues Varius stability imprvements and bug fixes. 2.6 Knwn Issues Refer t sectin 5.3 fr details. Page CunterPath Crpratin

6 Release Ntes CunterPath Sftphne SDK SDK (Feb 04, 2016) 3.1 Reslved Issues Fixed the audi quality issue n Nexus 6P devices. Fixed an issue n Andrid where the SDK wuld release the active Bluetth audi device if the VIP call ended but a native call was still active. Fixed a DNS-related crash issue. Varius stability imprvements. 3.2 Changes Imprved ech cancellatin n Windws platfrms. Imprved reliability when sending a file using SDK s XMPP file transfer API. Imprved bitrate estimatin fr VP8 vide calls. Remved IPv4 specific functins frm all cde cmpiled n ios, in preparatin fr Apple s plicy change planned fr 2016 mandating supprt fr IPv6. Remved supprt fr 32-bit versin f OS X SDK. Added the ability t inspect the value f custm headers in incming INVITE messages. Added a Cnversatin Call Quality indicatr: Gd Fair Pr Unknwn See page 15 f the CunterPath Sftphne SDK Reference Guide fr details. Added a sectin in the CunterPath Sftphne SDK Andrid Develper Guide, recmmending the use f fallback dmain name servers. (See Fallback Dmain Name Servers n page 19, revisin 6 f the guide.) 3.3 Knwn Issues Refer t sectin 5.3 fr details. Page CunterPath Crpratin

7 Release Ntes CunterPath Sftphne SDK SDK (Nv 18, 2015) 4.1 Reslved Issues Fixed an issue where calling the destry methd n SipAccunt in the Andrid SDK might cause a crash. Fixed crashes with the playsund(..) methd n Andrid. Fixed fr n audi during calls if accunt registered with useregistar setting ff. Fixed AudiStatistics.averageJitterMs always having a value f 0. When VAD is enabled, and there is n vice, the SDK will nw frce send a few RTP packets at the start f a call, instead f sending RTP keep-alives. Reduced memry usage during VP8 vide calls (ntably fr mbile SDKs). Imprvements in H.264 interperability. Varius stability imprvements. 4.2 Changes Added supprt fr certificate pinning. See the Certificate Pinning sectin. Additin f GSM cdec. Full IPv6 supprt. Supprt fr applicatins targeting Andrid API level 23 (Marshmallw). Updated all Andrid samples t target API level 23. Added cnversatin end reasn f CnversatinEndReasn_CallAnsweredElsewhere. Perfrmance enhancements fr accunt initializatin. Added the ability t specify custm RTP paylad types. Updated t OpenSSL 1.0.1p. Page CunterPath Crpratin

8 Release Ntes CunterPath Sftphne SDK Certificate Pinning CunterPath has expsed the necessary interfaces t allw applicatins t implement certificate pinning fr SIP ver TLS r XMPP. Pinning is a prcess that assciates a hst with their expected X509 certificate r public key. In the accunt settings class fr either SIP r XMPP, tw new entries have been added: acceptedcertpublickeys and requiredcertpublickeys. The in-line cmments in the API describe hw these entries are used by the SDK. The tw mdes are using: acceptedcertpublickeys s any certificate presented t yu is accepted as lng as the public key that is set in the settings f the SDK matches. The SDK will accept it, even if it is unsigned, fr example. acceptedcertpublickeys prvides flexibility in dealing with certificate issues. requiredcertpublickeys which prvide the benefit f extra security. 4.4 Knwn Issues Refer t sectin 5.3 fr details. Page CunterPath Crpratin

9 Release Ntes CunterPath Sftphne SDK SDK (Sept 10, 2015) 5.1 Reslved Issues Imprvements in H.264 vide quality fr all platfrms. Fixed an issue fr all platfrms that culd result in utging packet lss fr RTP, the real-time transprt prtcl. Fixed issues fr Andrid Bluetth. Fixed crashes n Andrid devices with Intel chipsets: Dell Venue 8 and Samsung Galaxy Tab 3, Fixed an issue n Windws and Mac where audi culd be lst fr an active call if a headset was unplugged and then plugged back in. Varius stability imprvements fr all platfrms. 5.2 Changes Supprt fr H.264 packetizatin mde 1 fr all platfrms. NACK supprt (RFC 4585) fr vide fr all platfrms. 5.3 Knwn Issues ios Fr ios, the 64-bit simulatr is nt supprted yet (x86_64 architecture is nt supprted yet). Andrid The CunterPath SDK prvides basic Andrid Bluetth supprt nly, and is nt expected t wrk with all Andrid devices. CunterPath has tested Bluetth against Jawbne ERA and Jabra EasyG. Fr this reasn, custmers are advised t test Bluetth capabilities fr every Andrid device/bluetth device pairing. Andrid s Bluetth system underges frequent changes that may create new issues when upgrading a device. Devices als ship their wn Bluetth hardware driver (and smetimes Bluetth stacks) that can cause issues. Althugh Bluetth supprt is generic and shuld wrk with any Andrid phne and Bluetth headset cmbinatin, CunterPath has nly tested a small set f pssible device pairings. Basic features are supprted, such as incming/utging calls and switching t/frm Bluetth headset t speaker/earpieces. Advanced features, such as switching between multiple Bluetth devices, aren t supprted in the SDK, and must be dne in the app r using the system settings UI. T enable Bluetth, the permissin "andrid.permissin.bluetooth" must be added t the app s manifest. In additin, devices running Andrid 4.0 r 4.1 require the permissin "andrid.permissin.broadcast_sticky". Attempting t use a Bluetth device n the Samsung Galaxy S2 may cause the audi driver t freeze. A device rebt may be required befre the audi hardware can be used again. Please reprt any issues yu encunter. Page CunterPath Crpratin

10 Release Ntes CunterPath Sftphne SDK SDK 1.5 (Aug 10, 2015) 6.1 Reslved Issues Imprvements have been made in ech cancellatin fr Andrid SIP calls. Fixed VP8 vide cdec crashes n varius Andrid devices. Fixed an issue where, when registering against sme Avaya IP ffice systems r Cisc CUCM systems with rprt enabled in the SDK, calls culd nt be received by the SDK. Varius stability imprvements 6.2 Changes Licensing callback n lnger ccur n the accunt interface. Instead, SDK applicatins must listen t events n PhneErrrHandler. Fr the C++ editin SDK, and.net editin SDK, the applicatin must call prcess(..) n the Phne interface. New XMPP functinality has been expsed in the SDK. Please refer t the SDK Reference Guide fr example diagrams. Additinally, there are sample clients n all platfrms that demnstrate these new features. + XMPP file transfer + XMPP multi user chat + XMPP Vcard Additin f supprt fr Vice Quality Mnitring metrics Additin f HTML API dcuments fr the C# SDK Supprt fr HD reslutin VP8 vide n mbile platfrms Adaptive bitrate supprt fr the OPUS audi cdec Additin f VP9 vide cdec supprt n desktp platfrms Minimum versin supprted fr Andrid SDK is nw Andrid 4.1 (Jelly Bean, API level 16) Andrid Bluetth supprt in the SDK is experimental. Please see the 0sectin fr mre infrmatin. 6.3 Windws Specific Changes The SDK nw requires the Visual C redistributable package t be installed fr runtime. The Visual C redistributable package is n lnger required. 6.4 Andrid Specific Changes The SDK n lnger ffers a chice between using AudiTrack/JNI and OpenSL fr the active audi layer. As such, setting MediaStackSettings t use OpenSL r AndridJni is deprecated and has n effect. Page CunterPath Crpratin

11 Release Ntes CunterPath Sftphne SDK 1.5 Adjusting media stack settings t set the audi surce r use lw latency mde has been deprecated; use SipAudiAndrid's setaudisurce(..) and setlwlatencyaudiplayutbydevice(..) respectively. setechcancellatinmde(..) n SipAudi des nt need t be called; by default, the SDK will attempt t use the device's built in hardware AEC if available; therwise it will fall back t a sftware AEC implementatin. A new methd n SipAudiAndrid has been added, sethardwareechcancellatinbydevice(..), which allws frce disabling f hardware based AEC, and use f sftware based AEC instead. This methd can be used t disable hardware AEC n devices where testing has shwn that sftware AEC perfrms better Andrid Bluetth supprt in the SDK is experimental. Andrid's Bluetth system underges frequent changes which may create new issues when upgrading a device. Devices als ship their wn Bluetth hardware driver (and smetimes Bluetth stacks) which can cause issues. Althugh Bluetth supprt is generic and shuld wrk with any Andrid phne and Bluetth headset cmbinatin, we have nly tested a small set f pssible devices. Basic features such as incming/utging calls and switching t/frm Bluetth headset t speaker/earpiece are supprt while advanced features such as switching between multiple Bluetth devices isn't supprted in the SDK and must be dne in app r using the system settings UI. Please reprt any issues yu encunter. T enable Bluetth, the permissin "andrid.permissin.bluetooth" must be added t the app's manifest. In additin, devices running Andrid 4.0 r 4.1 require the permissin "andrid.permissin.broadcast_sticky". Attempting t use a Bluetth device n the Samsung Galaxy S2 may cause the audi driver t freeze. A device rebt may be required befre the audi hardware can be used again. 6.5 Knwn Issues Fr ios, the 64-bit simulatr is nt supprted yet (x86_64 architecture is nt yet supprted). Page CunterPath Crpratin

Pexip Infinity and Cisco UCM Deployment Guide

Pexip Infinity and Cisco UCM Deployment Guide Intrductin Pexip Infinity and Cisc UCM Deplyment Guide The Cisc Unified Cmmunicatins Manager (CUCM) is a SIP registrar and call cntrl device. This guide describes hw t integrate a single Pexip Infinity

More information

Level 1 Technical. RealPresence Web Suite and Web Suite Pro. Contents

Level 1 Technical. RealPresence Web Suite and Web Suite Pro. Contents Level 1 Technical RealPresence Web Suite and Web Suite Pr Cntents 1 - Glssary... 2 2 Features... 3 RealPresence Platfrm integratin... 3 RealPresence Web Suite Sftware... 3 Sftware Keys... 3 3 - Web Client

More information

Junos Pulse Instructions for Windows and Mac OS X

Junos Pulse Instructions for Windows and Mac OS X Juns Pulse Instructins fr Windws and Mac OS X When yu pen the Juns client fr the first time yu get the fllwing screen. This screen shws yu have n cnnectins. Create a new cnnectin by clicking n the + icn.

More information

SBClient and Microsoft Windows Terminal Server (Including Citrix Server)

SBClient and Microsoft Windows Terminal Server (Including Citrix Server) SBClient and Micrsft Windws Terminal Server (Including Citrix Server) Cntents 1. Intrductin 2. SBClient Cmpatibility Infrmatin 3. SBClient Terminal Server Installatin Instructins 4. Reslving Perfrmance

More information

Microsoft Certified Database Administrator (MCDBA)

Microsoft Certified Database Administrator (MCDBA) Micrsft Certified Database Administratr (MCDBA) 460 hurs Curse Overview/Descriptin The MCDBA prgram and credential is designed fr individuals wh want t demnstrate that they have the necessary skills t

More information

Configuring Dynamic DNS on the LAN-Cell 2

Configuring Dynamic DNS on the LAN-Cell 2 Cnfiguring Dynamic DNS n the LAN-Cell 2 Technte LCTN0016 Prxicast, LLC 312 Sunnyfield Drive Suite 200 Glenshaw, PA 15116 1-877-77PROXI 1-877-777-7694 1-412-213-2477 Fax: 1-412-492-9386 E-Mail: supprt@prxicast.cm

More information

Helpdesk Support Tickets & Knowledgebase

Helpdesk Support Tickets & Knowledgebase Helpdesk Supprt Tickets & Knwledgebase User Guide Versin 1.0 Website: http://www.mag-extensin.cm Supprt: http://www.mag-extensin.cm/supprt Please read this user guide carefully, it will help yu eliminate

More information

Release Notes. Intellex 4.3 Patch 7 update Network Client Patch 7 update. Applicable Software

Release Notes. Intellex 4.3 Patch 7 update Network Client Patch 7 update. Applicable Software Release Ntes Intellex 4.3 Patch 7 update Netwrk Client Patch 7 update Applicable Sftware Intellex versin number: 4.31.57.99 Netwrk Client versin number: 4.31.57.99 Nte In case f discrepancy, the infrmatin

More information

Systems Support - Extended

Systems Support - Extended 1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets

More information

PBX Remote Line Extension using Mediatrix 4104 and 1204 June 22, 2011

PBX Remote Line Extension using Mediatrix 4104 and 1204 June 22, 2011 PBX Remte Line Extensin using Mediatrix 4104 and 1204 June 22, 2011 Prprietary 2011 Media5 Crpratin Table f Cntents Intrductin... 3 Applicatin Scenari... 3 Running the Unit Manager Netwrk Sftware... 4

More information

Getting started with Android

Getting started with Android Getting started with Andrid Befre we begin, there is a prerequisite, which is t plug the Andrid device int yur cmputer, and lad the drivers fr the OS. In writing this article, I was using Windws XP, 7

More information

Microsoft has released Windows 8.1, a free upgrade to Windows 8. Follow the steps below to upgrade to Windows 8.1.

Microsoft has released Windows 8.1, a free upgrade to Windows 8. Follow the steps below to upgrade to Windows 8.1. Fr VAIO PC users running Windws 8 Micrsft has released Windws 8.1, a free upgrade t Windws 8. Fllw the steps belw t upgrade t Windws 8.1. Prepare t Upgrade Befre yu upgrade: Windws 8 users If yu re already

More information

Alexsys Team 2 Service Desk

Alexsys Team 2 Service Desk Alexsys Team 2 Service Desk An affrdable fully interactive Service Desk that wrks seamlessly with Alexsys Team The Alexsys Team 2 Service Desk is an add-n prduct fr Alexsys Team 2 that prvides fully interactive

More information

Cloud Services Frequently Asked Questions FAQ

Cloud Services Frequently Asked Questions FAQ Clud Services Frequently Asked Questins FAQ Revisin 1.0 6/05/2015 List f Questins Intrductin What is the Caradigm Intelligence Platfrm (CIP) clud? What experience des Caradigm have hsting prducts like

More information

Configuring an Email Client for your Hosting Support POP/IMAP mailbox

Configuring an Email Client for your Hosting Support POP/IMAP mailbox Cnfiguring an Email Client fr yur Hsting Supprt POP/IMAP mailbx This article lists the email settings and prt numbers fr pp and imap cnfiguratins, as well as fr SSL. It cntains instructins fr setting up

More information

Application Note: 202

Application Note: 202 Applicatin Nte: 202 MDK-ARM Cmpiler Optimizatins Getting the Best Optimized Cde fr yur Embedded Applicatin Abstract This dcument examines the ARM Cmpilatin Tls, as used inside the Keil MDK-ARM (Micrcntrller

More information

Cloud Services MDM. Windows 8 User Guide

Cloud Services MDM. Windows 8 User Guide Clud Services MDM Windws 8 User Guide 10/24/2014 CONTENTS Overview... 2 Supprted Devices... 2 System Capabilities... 2 Enrllment and Activatin... 3 Prcess Overview... 3 Verify Prerequisites... 3 Dwnlad

More information

Deployment Overview (Installation):

Deployment Overview (Installation): Cntents Deplyment Overview (Installatin):... 2 Installing Minr Updates:... 2 Dwnlading the installatin and latest update files:... 2 Installing the sftware:... 3 Uninstalling the sftware:... 3 Lgging int

More information

iphone Mobile Application Guide Version 2.2.2

iphone Mobile Application Guide Version 2.2.2 iphne Mbile Applicatin Guide Versin 2.2.2 March 26, 2014 Fr the latest update, please visit ur website: www.frte.net/mbile Frte Payment Systems, Inc. 500 West Bethany, Suite 200 Allen, Texas 75013 (800)

More information

Release Notes. Dell SonicWALL Email Security 8.0 firmware is supported on the following appliances: Dell SonicWALL Email Security 200

Release Notes. Dell SonicWALL Email Security 8.0 firmware is supported on the following appliances: Dell SonicWALL Email Security 200 Email Security Dell SnicWALL Email Security 8.0 SnicOS Cntents System Cmpatibility... 1 Enhancements in Email Security 8.0... 3 Knwn Issues... 13 Reslved Issues... 13 Upgrading t Email Security 8.0...

More information

Learn More Cloud Extender Requirements Cheat Sheet

Learn More Cloud Extender Requirements Cheat Sheet MaaS360.cm > Learn Mre Learn Mre Clud Extender Requirements Cheat Sheet OVERVIEW This dcument defines all requirements t ensure a successfully installatin f the Clud Extender t enable use f ActiveSync

More information

Using PayPal Website Payments Pro UK with ProductCart

Using PayPal Website Payments Pro UK with ProductCart Using PayPal Website Payments Pr UK with PrductCart Overview... 2 Abut PayPal Website Payments Pr & Express Checkut... 2 What is Website Payments Pr?... 2 Website Payments Pr and Website Payments Standard...

More information

BASIC TECHNICAL FEATURE DESCRIPTION

BASIC TECHNICAL FEATURE DESCRIPTION BASIC TECHNICAL FEATURE DESCRIPTION AUDRIGA EMAIL AND GROUPWARE MIGRATION SERVICE Versin 1.3 Datum 20.09.2013 Kntakt Hans-Jörg Happel (happel@audriga.cm) TECHNICAL FEATURE DESCRIPTION This is a basic technical

More information

ABELMed Platform Setup Conventions

ABELMed Platform Setup Conventions ABELMed Platfrm Setup Cnventins 1 Intrductin 1.1 Purpse f this dcument The purpse f this dcument is t prvide prspective ABELMed licensees and their hardware vendrs with the infrmatin that they will require

More information

MITEL MC FOR ANDROID FEATURE OVERVIEW PREPARATION INSTALLATION DOWNLOAD CONFIGURATION (REDIRECT) QUICK REFERENCE GUIDE

MITEL MC FOR ANDROID FEATURE OVERVIEW PREPARATION INSTALLATION DOWNLOAD CONFIGURATION (REDIRECT) QUICK REFERENCE GUIDE QUICK REFERENCE GUIDE MITEL MC FOR ANDROID IN FEATURE OVERVIEW Yur Mitel Mbile Client ( client in the fllwing) makes a variety f cmmunicatin services available that are nrmally ffered by several phnes

More information

Tips & Tricks. Table of Contents. Browser Update - WebEx Plugin. Updated Global Access Numbers

Tips & Tricks. Table of Contents. Browser Update - WebEx Plugin. Updated Global Access Numbers Tips & Tricks Table f Cntents Brwser Update - WebEx Plugin... 1 Updated Glbal Access Numbers... 1 WebEx Prfile Settings (Time zne, Email )... 2 Hsting a successful WebEx call with Vide... 2 Using the WebEx

More information

Diagnosis and Troubleshooting

Diagnosis and Troubleshooting Diagnsis and Trubleshting DataDirect Cnnect Series ODBC Drivers Intrductin This paper discusses the diagnstic tls that are available t cnfigure and trublesht yur ODBC envirnment and prvides a trubleshting

More information

Serv-U Distributed Architecture Guide

Serv-U Distributed Architecture Guide Serv-U Distributed Architecture Guide Hrizntal Scaling and Applicatin Tiering fr High Availability, Security, and Perfrmance Serv-U Distributed Architecture Guide v14.0.1.0 Page 1 f 16 Intrductin Serv-U

More information

Help Desk Level Competencies

Help Desk Level Competencies Help Desk Level Cmpetencies Level 1 Take user calls and manage truble tickets Ability t staff and manage the rganizatins helpdesk and effectively respnd t rutine custmer calls Ability t use prper grammar

More information

April 3, 2014. Release Notes

April 3, 2014. Release Notes April 3, 2014 Release Ntes Cntacting Lestream Lestream Crpratin 411 Waverley Oaks Rd. Suite 316 Waltham, MA 02452 USA http://www.lestream.cm Telephne: +1 781 890 2019 Fax: +1 781 688 9338 T submit an enhancement

More information

MiaRec. Performance Monitoring. Revision 1.1 (2014-09-18)

MiaRec. Performance Monitoring. Revision 1.1 (2014-09-18) Revisin 1.1 (2014-09-18) Table f Cntents 1 Purpse... 3 2 Hw it wrks... 3 3 A list f MiaRec perfrmance cunters... 4 3.1 Grup MiaRec Statistics... 4 3.2 Grup MiaRec Call Statistics Per-State... 5 3.3 Grup

More information

Fermilab Time & Labor Desktop Computer Requirements

Fermilab Time & Labor Desktop Computer Requirements Fermilab Time & Labr Desktp Cmputer Requirements Fermilab s new electrnic time and labr reprting (FTL) system utilizes the Wrkfrce Central prduct frm Krns. This system is accessed using a web brwser utilizing

More information

Ten Steps for an Easy Install of the eg Enterprise Suite

Ten Steps for an Easy Install of the eg Enterprise Suite Ten Steps fr an Easy Install f the eg Enterprise Suite (Acquire, Evaluate, and be mre Efficient!) Step 1: Dwnlad the eg Sftware; verify hardware and perating system pre-requisites Step 2: Obtain a valid

More information

Webalo Pro Appliance Setup

Webalo Pro Appliance Setup Webal Pr Appliance Setup 1. Dwnlad the Webal virtual appliance apprpriate fr yur virtualizatin infrastructure, using the link yu were emailed. The virtual appliance is delivered as a.zip file that is n

More information

Release Notes. Dell SonicWALL Email Security 7.4.3 firmware is supported on the following appliances: Dell SonicWALL Email Security 200

Release Notes. Dell SonicWALL Email Security 7.4.3 firmware is supported on the following appliances: Dell SonicWALL Email Security 200 Release Ntes Email Security Dell SnicWALL Email Security 7.4.3 SnicOS Cntents System Cmpatibility... 1 Enhancements in Email Security 7.4.3... 2 Knwn Issues... 3 Upgrading t Email Security 7.4.3... 4 Related

More information

Interworks Cloud Platform Citrix CPSM Integration Specification

Interworks Cloud Platform Citrix CPSM Integration Specification Citrix CPSM Integratin Specificatin Cntents 1. Intrductin... 2 2. Activatin f the Integratin Layer... 3 3. Getting the Services Definitin... 4 3.1 Creating a Prduct Type per Lcatin... 5 3.2 Create Instance

More information

Gateway Agent - First Amendment to the High Level Design Document

Gateway Agent - First Amendment to the High Level Design Document Gateway Agent - First Amendment t the High Level Design Dcument Scpe The Gateway Agent HLD thrugh update 1 assumes that nly the Cntrl App, while cnnected t the prximal netwrk, can initiate new clud services.

More information

Blue Link Solutions Terminal Server Configuration How to Install Blue Link Solutions in a Terminal Server Environment

Blue Link Solutions Terminal Server Configuration How to Install Blue Link Solutions in a Terminal Server Environment Blue Link Slutins Terminal Server Cnfiguratin Hw t Install Blue Link Slutins in a Terminal Server Envirnment Prepared by: Darren Myher April 9, 2002 Table f Cntents Backgrund... 2 Applicatin Server mde

More information

Installation Guide Marshal Reporting Console

Installation Guide Marshal Reporting Console Installatin Guide Installatin Guide Marshal Reprting Cnsle Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 2 Sftware Prerequisites 3 Installatin Prcedures 3 Appendix: Enabling

More information

RedCloud Security Management Software 3.6 Release Notes

RedCloud Security Management Software 3.6 Release Notes RedClud Security Management Sftware 3.6 Release Ntes ------------------------------------------------------------------------------------------------------------------------------- General Availability

More information

How To Write A Webex Conference On A Pc Or Mac Or Ipad (For Pc)

How To Write A Webex Conference On A Pc Or Mac Or Ipad (For Pc) Jining a WebEx Webcnference Writing fr Envirnmental Prfessinals WebEx allws the curse instructr and participants t cnnect using web cnferencing and VIP using yur cmputer r smart device! By jining via WebEx's

More information

Integrating With incontact dbprovider & Screen Pops

Integrating With incontact dbprovider & Screen Pops Integrating With incntact dbprvider & Screen Pps incntact has tw primary pints f integratin. The first pint is between the incntact IVR (script) platfrm and the custmer s crprate database. The secnd pint

More information

SPECIFICATION. Hospital Report Manager Connectivity Requirements. Electronic Medical Records DRAFT. OntarioMD Inc. Date: September 30, 2010

SPECIFICATION. Hospital Report Manager Connectivity Requirements. Electronic Medical Records DRAFT. OntarioMD Inc. Date: September 30, 2010 OntariMD Inc. Electrnic Medical Recrds SPECIFICATION Hspital Reprt Manager Cnnectivity Requirements DRAFT Date: September 30, 2010 Versin: 1.0 2007-2010 OntariMD Inc. All rights reserved HRM EMR Cnnectivity

More information

Toshiba Strata CIX. Configuration Guide For Use with AT&T IP Flexible Reach Service SIP Signaling Strata CIX Software R5.1 and R5.

Toshiba Strata CIX. Configuration Guide For Use with AT&T IP Flexible Reach Service SIP Signaling Strata CIX Software R5.1 and R5. Tshiba Strata CIX Cnfiguratin Guide Fr Use with AT&T IP Flexible Reach Service SIP Signaling Strata CIX Sftware R5.1 and R5.2 MIPU01_14 Versin 3.1 / Issue 1.0 May 13, 2008 2008 Tshiba America Infrmatin

More information

HP Connected Backup Online Help. Version 8.7.1 04 October 2012

HP Connected Backup Online Help. Version 8.7.1 04 October 2012 HP Cnnected Backup Online Help Versin 8.7.1 04 Octber 2012 Legal Ntices Warranty The nly warranties fr Hewlett-Packard prducts and services are set frth in the express statements accmpanying such prducts

More information

What's New. Sitecore CMS 6.6 & DMS 6.6. A quick guide to the new features in Sitecore 6.6. Sitecore CMS 6.6 & DMS 6.6 What's New Rev: 2012-10-22

What's New. Sitecore CMS 6.6 & DMS 6.6. A quick guide to the new features in Sitecore 6.6. Sitecore CMS 6.6 & DMS 6.6 What's New Rev: 2012-10-22 Sitecre CMS 6.6 & DMS 6.6 What's New Rev: 2012-10-22 Sitecre CMS 6.6 & DMS 6.6 What's New A quick guide t the new features in Sitecre 6.6 Sitecre is a registered trademark. All ther brand and prduct names

More information

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1

Improved Data Center Power Consumption and Streamlining Management in Windows Server 2008 R2 with SP1 Imprved Data Center Pwer Cnsumptin and Streamlining Management in Windws Server 2008 R2 with SP1 Disclaimer The infrmatin cntained in this dcument represents the current view f Micrsft Crpratin n the issues

More information

AppStore: Search for Mitel MC in the Apple AppStore and install it. The Mitel MC software is free of charge.

AppStore: Search for Mitel MC in the Apple AppStore and install it. The Mitel MC software is free of charge. QUICK REFERENCE GUIDE MITEL MC FOR IPHONE IN FEATURE OVERVIEW Yur Mitel Mbile Client ( client in the fllwing) makes a variety f cmmunicatin services available that are nrmally ffered by several phnes (mbile

More information

MaaS360 Cloud Extender

MaaS360 Cloud Extender MaaS360 Clud Extender Installatin Guide Cpyright 2012 Fiberlink Cmmunicatins Crpratin. All rights reserved. Infrmatin in this dcument is subject t change withut ntice. The sftware described in this dcument

More information

Diagnostic Manager Change Log

Diagnostic Manager Change Log Diagnstic Manager Change Lg Updated: September 8, 2015 4.4.4090 Features and Issues Supprt fr Office 365 Tenants Yu can nw: Mnitr the status f Office 365 Services (including SharePint Online, Exchange

More information

Mobile Device Manager Admin Guide. Reports and Alerts

Mobile Device Manager Admin Guide. Reports and Alerts Mbile Device Manager Admin Guide Reprts and Alerts September, 2013 MDM Admin Guide Reprts and Alerts i Cntents Reprts and Alerts... 1 Reprts... 1 Alerts... 3 Viewing Alerts... 5 Keep in Mind...... 5 Overview

More information

Preparing to Deploy Reflection : A Guide for System Administrators. Version 14.1

Preparing to Deploy Reflection : A Guide for System Administrators. Version 14.1 Preparing t Deply Reflectin : A Guide fr System Administratrs Versin 14.1 Table f Cntents Table f Cntents... 2 Preparing t Deply Reflectin 14.1:... 3 A Guide fr System Administratrs... 3 Overview f the

More information

risk2value System Requirements

risk2value System Requirements aveds business slutins gmbh risk2value System Requirements March 2014 aveds business slutins gmbh Page 1 RISK2VALUE SYSTEM REQUIREMENTS aveds risk2value is based n Micrsft-Technlgy. This dcument gives

More information

Avatier Identity Management Suite

Avatier Identity Management Suite Avatier Identity Management Suite AIMS Versin 9 System Requirements Versin 9 2603 Camin Ramn Suite 110 San Ramn, CA 94583 Phne: 800-609-8610 925-217-5170 FAX: 925-217-0853 Email: supprt@avatier.cm Page

More information

ROSS RepliWeb Operations Suite for SharePoint. SSL User Guide

ROSS RepliWeb Operations Suite for SharePoint. SSL User Guide ROSS RepliWeb Operatins Suite fr SharePint SSL User Guide Sftware Versin 2.5 March 18, 2010 RepliWeb, Inc., 6441 Lyns Rad, Ccnut Creek, FL 33073 Tel: (954) 946-2274, Fax: (954) 337-6424 E-mail: inf@repliweb.cm,

More information

Traffic monitoring on ProCurve switches with sflow and InMon Traffic Sentinel

Traffic monitoring on ProCurve switches with sflow and InMon Traffic Sentinel An HP PrCurve Netwrking Applicatin Nte Traffic mnitring n PrCurve switches with sflw and InMn Traffic Sentinel Cntents 1. Intrductin... 3 2. Prerequisites... 3 3. Netwrk diagram... 3 4. sflw cnfiguratin

More information

Customer no.: enter customer no. Contract no.: enter contract no.

Customer no.: enter customer no. Contract no.: enter contract no. Annex Versin: 2.0 Specificatin f services E-mail and telephne supprt by and between (client) and secunet Security Netwrks AG Krnprinzenstrasse 30 45128 Essen Germany (secunet r cntractr) Custmer n.: enter

More information

Zscaler Cloud Update NEW FEATURES

Zscaler Cloud Update NEW FEATURES Zscaler Clud Update FALL 2014 RELEASE UPDATE SUMMARY This release intrduces a new unified user interface that features redesigned Plicy and Administratin tabs integrated with the Dashbard and Analytics.

More information

Firewall/Proxy Server Settings to Access Hosted Environment. For Access Control Method (also known as access lists and usually used on routers)

Firewall/Proxy Server Settings to Access Hosted Environment. For Access Control Method (also known as access lists and usually used on routers) Firewall/Prxy Server Settings t Access Hsted Envirnment Client firewall settings in mst cases depend n whether the firewall slutin uses a Stateful Inspectin prcess r ne that is cmmnly referred t as an

More information

Getting Started Guide

Getting Started Guide AnswerDash Resurces http://answerdash.cm Cntextual help fr sales and supprt Getting Started Guide AnswerDash is cmmitted t helping yu achieve yur larger business gals. The utlined pre-launch cnsideratins

More information

In addition to assisting with the disaster planning process, it is hoped this document will also::

In addition to assisting with the disaster planning process, it is hoped this document will also:: First Step f a Disaster Recver Analysis: Knwing What Yu Have and Hw t Get t it Ntes abut using this dcument: This free tl is ffered as a guide and starting pint. It is des nt cver all pssible business

More information

How To Set Up Call Hme On A Brcade Data Center Powerbook

How To Set Up Call Hme On A Brcade Data Center Powerbook TECH NOTE: BROCADE DCFM CALL HOME CAPABILITY The Call Hme event ntificatin capability allws a user t cnfigure a Brcade Data Center Fabric Manager (DCFM ) Enterprise Server t autmatically send an e-mail

More information

CallRex 4.2 Installation Guide

CallRex 4.2 Installation Guide CallRex 4.2 Installatin Guide This dcument describes hw t install CallRex 4.2. It cvers the fllwing: CallRex 4.2 Cmpnents. Server Prerequisites. Perfrming the Installatin. Changing the Accunt Used by CallRex

More information

Release Notes. V8 Peregrine

Release Notes. V8 Peregrine Release Ntes V8 Peregrine Nvember 2014 Table f Cntents IMPORTANT NOTES FOR THIS RELEASE... 3 WHAT S NEW... 3 ENTERPRISE SERVER EDITION (ESE)... 3 New indexing engine that has the fllwing advantages:...

More information

Software Update Notification

Software Update Notification Sftware Update Ntificatin PSS0223-02 Mastersizer 3000 v1.01 sftware Abstract This dcument details the release f sftware PSS0223-02 v1.01 f the sftware fr the Mastersizer 3000 laser diffractin system. It

More information

Wireless Light-Level Monitoring

Wireless Light-Level Monitoring Wireless Light-Level Mnitring ILT1000 ILT1000 Applicatin Nte Wireless Light-Level Mnitring 1 Wireless Light-Level Mnitring ILT1000 The affrdability, accessibility, and ease f use f wireless technlgy cmbined

More information

Knowledge Base Article

Knowledge Base Article Knwledge Base Article Crystal Matrix Interface Cmparisn TCP/IP vs. SDK Cpyright 2008-2012, ISONAS Security Systems All rights reserved Table f Cntents 1: INTRODUCTION... 3 1.1: TCP/IP INTERFACE OVERVIEW:...

More information

X7500 Series, X4500 Scanner Series MFPs: LDAP Address Book and Authentication Configuration and Basic Troubleshooting Tips

X7500 Series, X4500 Scanner Series MFPs: LDAP Address Book and Authentication Configuration and Basic Troubleshooting Tips X7500 Series, X4500 Scanner Series MFPs: LDAP Address Bk and Authenticatin Cnfiguratin and Basic Trubleshting Tips Lexmark Internatinal 1 Prerequisite Infrm atin In rder t cnfigure a Lexmark MFP fr LDAP

More information

Setup O365 mailbox access on MACs

Setup O365 mailbox access on MACs Setup O365 mailbx access n MACs Yu can use a web brwser r an email prgram n yur cmputer t cnnect t yur email accunt. Web brwser access Yu cnnect yur Apple cmputer t yur email accunt by using a web brwser

More information

MITEL OPEN INTEGRATION GATEWAY (OIG): END- CUSTOMER DEVELOPMENT & LICENSING

MITEL OPEN INTEGRATION GATEWAY (OIG): END- CUSTOMER DEVELOPMENT & LICENSING MITEL OPEN INTEGRATION GATEWAY (OIG): END- CUSTOMER DEVELOPMENT & LICENSING JULY, 2014 The infrmatin cnveyed in this dcument is cnfidential and prprietary t Mitel and is intended slely fr Mitel emplyees

More information

Tech Notes Promise RAID

Tech Notes Promise RAID Tech Ntes Prmise RAID 03/05/ Purpse: T increase familiarity with the Prmise RAID systems in bth Windws Based and DOS based sftware, including the crrect methd fr rebuilding arrays, crrecting drive errrs,

More information

2. When logging is used, which severity level indicates that a device is unusable?

2. When logging is used, which severity level indicates that a device is unusable? Last updated by Admin at March 3, 2015. 1. What are the mst cmmn syslg messages? thse that ccur when a packet matches a parameter cnditin in an access cntrl list link up and link dwn messages utput messages

More information

E-Biz Web Hosting Control Panel

E-Biz Web Hosting Control Panel 1 f 38 E-Biz Web Hsting Cntrl Panel This dcument has been created t give yu a useful insight in t the Hsting Cntrl Panel available with E-Biz hsting services. Please nte: Optins available are dependent

More information

State of Wisconsin DET Dedicated Virtual Host Services Offering Definition

State of Wisconsin DET Dedicated Virtual Host Services Offering Definition State f Wiscnsin DET Dedicated Virtual Hst Services Offering Definitin Dcument Revisin Histry Date Versin Creatr Ntes 10/29/2010 1.0 Phil Staley Initial draft 11/3/2010 1.1 Phil Staley Ryan McKee Secnd

More information

Copyright 2013, SafeNet, Inc. All rights reserved. http://www.safenet-inc.com/ We have attempted to make these documents complete, accurate, and

Copyright 2013, SafeNet, Inc. All rights reserved. http://www.safenet-inc.com/ We have attempted to make these documents complete, accurate, and ii Cpyright 2013, SafeNet, Inc. All rights reserved. http://www.safenet-inc.cm/ We have attempted t make these dcuments cmplete, accurate, and useful, but we cannt guarantee them t be perfect. When we

More information

Restricted Document. Pulsant Technical Specification

Restricted Document. Pulsant Technical Specification Pulsant Technical Specificatin Title Pulsant Dedicated Server Department Prduct Develpment Cntributrs RR Classificatin Restricted Versin 1.0 Overview Pulsant ffer a Dedicated Server service t underpin

More information

Installation Guide Marshal Reporting Console

Installation Guide Marshal Reporting Console INSTALLATION GUIDE Marshal Reprting Cnsle Installatin Guide Marshal Reprting Cnsle March, 2009 Cntents Intrductin 2 Supprted Installatin Types 2 Hardware Prerequisites 3 Sftware Prerequisites 3 Installatin

More information

Configuring BMC AREA LDAP Using AD domain credentials for the BMC Windows User Tool

Configuring BMC AREA LDAP Using AD domain credentials for the BMC Windows User Tool Cnfiguring BMC AREA LDAP Using AD dmain credentials fr the BMC Windws User Tl Versin 1.0 Cnfiguring the BMC AREA LDAP Plugin fr Dmain Username and Passwrds Intrductin...3 LDAP Basics...4 What is LDAP and

More information

Intelligent Monitoring Configuration Tool

Intelligent Monitoring Configuration Tool Intelligent Mnitring Cnfiguratin Tl Release Ntes Sftware Versin 1.0 and abve EZPlugger 2004 Sny Crpratin COPYRIGHT NOTICE 2004 Sny Crpratin. All rights reserved. This manual may nt be reprduced, translated

More information

Aladdin HASP SRM Key Problem Resolution

Aladdin HASP SRM Key Problem Resolution Aladdin HASP SRM Key Prblem Reslutin Installatin flwchart fr EmbrideryStudi and DecStudi e1.5 Discnnect frm the Internet and disable all anti-virus and firewall applicatins. Unplug all dngles. Insert nly

More information

FINRA Regulation Filing Application Batch Submissions

FINRA Regulation Filing Application Batch Submissions FINRA Regulatin Filing Applicatin Batch Submissins Cntents Descriptin... 2 Steps fr firms new t batch submissin... 2 Acquiring necessary FINRA accunts... 2 FTP Access t FINRA... 2 FTP Accunt n FINRA s

More information

S/W Architecture Server Avaya ACD programmed via IP Office manager program and Voicemail pro Supervisor

S/W Architecture Server Avaya ACD programmed via IP Office manager program and Voicemail pro Supervisor S/W Architecture Server: ACD system cnfiguratin Avaya ACD prgrammed via IP Office manager prgram and Vicemail pr Supervisr: web-based management/cnfiguratin f call center (e.g. Call ruting) Avaya system

More information

Optimal Payments Extension. Supporting Documentation for the Extension Package. 20140225 v1.1

Optimal Payments Extension. Supporting Documentation for the Extension Package. 20140225 v1.1 Optimal Payments Extensin Supprting Dcumentatin fr the Extensin Package 20140225 v1.1 Revisin Histry v1.1 Updated Demac Media branding v1.0 Initial Dcument fr Distributin supprt@ptimalpayments.cm Page

More information

CSC IT practix Recommendations

CSC IT practix Recommendations CSC IT practix Recmmendatins CSC Healthcare 28th January 2014 Versin 3 www.csc.cm/glbalhealthcare Cntents 1 Imprtant infrmatin 3 2 IT Specificatins 4 2.1 Wrkstatins... 4 2.2 Minimum Server with 1-5 wrkstatins

More information

Organisational self-migration guide an overview V1-5 April 2014

Organisational self-migration guide an overview V1-5 April 2014 Organisatinal self-migratin guide an verview V1-5 April 2014 Cpyright 2013, Health and Scial Care Infrmatin Centre. 1 Self Migratin t NHSmail an verview fr rganisatins Cntents Intrductin 3 1. Initial preparatins

More information

Readme File. Purpose. Introduction to Data Integration Management. Oracle s Hyperion Data Integration Management Release 9.2.

Readme File. Purpose. Introduction to Data Integration Management. Oracle s Hyperion Data Integration Management Release 9.2. Oracle s Hyperin Data Integratin Management Release 9.2.1 Readme Readme File This file cntains the fllwing sectins: Purpse... 1 Intrductin t Data Integratin Management... 1 Data Integratin Management Adapters...

More information

Intel Hybrid Cloud Management Portal Update FAQ. Audience: Public

Intel Hybrid Cloud Management Portal Update FAQ. Audience: Public Intel Hybrid Clud Management Prtal Update FAQ Audience: Public Purpse: Prepare fr the launch f the Intel Hybrid Clud Platfrm multi-user/multi-tier update Versin: Final FAQs What s new in the Intel Hybrid

More information

Service Level Agreement (SLA) Hosted Products. Netop Business Solutions A/S

Service Level Agreement (SLA) Hosted Products. Netop Business Solutions A/S Service Level Agreement (SLA) Hsted Prducts Netp Business Slutins A/S Cntents 1 Service Level Agreement... 3 2 Supprt Services... 3 3 Incident Management... 3 3.1 Requesting service r submitting incidents...

More information

Telelink 6. Installation Manual

Telelink 6. Installation Manual Telelink 6 Installatin Manual Table f cntents 1. SYSTEM REQUIREMENTS... 3 1.1. Hardware Requirements... 3 1.2. Sftware Requirements... 3 1.2.1. Platfrm... 3 1.2.1.1. Supprted Operating Systems... 3 1.2.1.2.

More information

Readme File. Purpose. What is Translation Manager 9.3.1? Hyperion Translation Manager Release 9.3.1 Readme

Readme File. Purpose. What is Translation Manager 9.3.1? Hyperion Translation Manager Release 9.3.1 Readme Hyperin Translatin Manager Release 9.3.1 Readme Readme File This file cntains the fllwing sectins: Purpse... 1 What is Translatin Manager 9.3.1?... 1 Cmpatible Sftware... 2 Supprted Internatinal Operating

More information

Connecting to Email: Live@edu

Connecting to Email: Live@edu Cnnecting t Email: Live@edu Minimum Requirements fr Yur Cmputer We strngly recmmend yu upgrade t Office 2010 (Service Pack 1) befre the upgrade. This versin is knwn t prvide a better service and t eliminate

More information

UMBRACO AS. Umbraco Support. Terms and Conditions

UMBRACO AS. Umbraco Support. Terms and Conditions UMBRACO AS Umbrac Supprt Terms and Cnditins Umbrac AS 1 September 2015 Umbrac Supprt Terms The fllwing terms and cnditins apply t supprt services prvided by Umbrac as part f the Umbrac Supprt Prducts (Umbrac

More information

WHITEPAPER Reference Architectures for Portal-based Rich Internet Applications

WHITEPAPER Reference Architectures for Portal-based Rich Internet Applications Authr: Sven Rieger Created n: 2015-04-10 Versin: 1.0 Rich Internet (RIAs) are HTML5-based applicatins with a desktp-like lk&feel which run inside a web brwser. The Micrsft Office applicatins Wrd, Excel,

More information

Licensing Windows Server 2012 R2 for use with virtualization technologies

Licensing Windows Server 2012 R2 for use with virtualization technologies Vlume Licensing brief Licensing Windws Server 2012 R2 fr use with virtualizatin technlgies (VMware ESX/ESXi, Micrsft System Center 2012 R2 Virtual Machine Manager, and Parallels Virtuzz) Table f Cntents

More information

esupport Quick Start Guide

esupport Quick Start Guide esupprt Quick Start Guide Last Updated: 5/11/10 Adirndack Slutins, Inc. Helping Yu Reach Yur Peak 908.725.8869 www.adirndackslutins.cm 1 Table f Cntents PURPOSE & INTRODUCTION... 3 HOW TO LOGIN... 3 SUBMITTING

More information

Enterprise IT Migration Overview & FAQ

Enterprise IT Migration Overview & FAQ Enterprise IT Migratin Overview & FAQ The fllwing cmmunicatin is targeted t AgriLife emplyees lcated in Extensin and Research centers thrughut the state. This cmmunicatin shuld be distributed t everyne

More information

Loss Share Data Specifications Change Management Plan

Loss Share Data Specifications Change Management Plan Lss Share Data Specificatins Change Management Plan Last Updated: 2/27/2013 Table f Cntents I. Purpse... 3 II. Change Management Apprach... 3 III. Categries f Revisins... 4 IV. Help and Supprt... 6 Lss

More information

KronoDesk Migration and Integration Guide Inflectra Corporation

KronoDesk Migration and Integration Guide Inflectra Corporation / KrnDesk Migratin and Integratin Guide Inflectra Crpratin Date: September 24th, 2015 0B Intrductin... 1 1B1. Imprting frm Micrsft Excel... 2 6B1.1. Installing the Micrsft Excel Add-In... 2 7B1.1. Cnnecting

More information

Emulated Single-Sign-On in LISTSERV Rev: 15 Jan 2010

Emulated Single-Sign-On in LISTSERV Rev: 15 Jan 2010 Emulated Single-Sign-On in LISTSERV Rev: 15 Jan 2010 0. Nte that frm LISTSERV versin 15.5, LISTSERV supprts using an external LDAP directry (r Windws Active Directry) fr lgin authenticatin in additin t

More information

This service, known as Hosted IP Telephony, removes the need for costly ISDN30 installations and lengthy contracts for monthly line rental.

This service, known as Hosted IP Telephony, removes the need for costly ISDN30 installations and lengthy contracts for monthly line rental. Save Mney & Imprve Yur Telecm Setup The imprvement f the UK s bradband infrastructure has enabled businesses f all sizes t use their telephny setup fr much mre than making telephne calls. Whether yur business

More information