Restricted Document. Pulsant Technical Specification

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1 Pulsant Technical Specificatin Title Pulsant Dedicated Server Department Prduct Develpment Cntributrs RR Classificatin Restricted Versin 1.0 Overview Pulsant ffer a Dedicated Server service t underpin infrastructure platfrms as a mre traditinal alternative t Clud servers r t underpin Private Clud envirnments. Pulsant uses a cre tlkit f quality server chassis and cmpnent ptins t prvide a vast range f pssible cnfiguratins but prviding that flexibility with the highest level f n-site supprt pssible. Spares fr all standard cmpnents are keep n site at Pulsant datacentres t supprt a 1 hur hardware fix guarantee. Included with the server is hardware health mnitring with the integrated lights-ut management hardware. Additinal mnitring up the stack e.g. perating system health, is included in the crrespnding Managed Server service. Fr mre infrmatin please see the Managed Server prduct. Pulsant prvide three physical server prducts serving differing requirements but built frm the same tlkit. Standard Builds Hardware Pulsant prvide a small number f standard cnfiguratins fr custmers desiring an ff-the-shelf apprach. Each f these can be custmised as required (see Build Cnfigurability ) Pulsant Cnfig #1 Pulsant Cnfig #2 Pulsant Cnfig #3 Pulsant Cnfig #4 Chassis HP DL360e 4LFF HP DL380e 12LFF HP DL360p 8SFF HP DL360p 8SFF CPU 1 x E Ghz 1 x E Ghz 2 x E5-2630v2 2.6Ghz 2 x E5-2650v2 2.6Ghz 4 Cre, 4 Thread 6 Cre, 12 Thread 6 Cre, 12 Thread 8 Cre, 16 Thread Pulsant 2014 Page 1 f 6

2 Memry 12GB 12GB 32GB 128GB (1866Mhz) Disk 2 x 1TB SATA 2 x 1TB ML-SAS 4 x 300GB 10k SAS 4 x 300GB 10k SAS Strage Cntrller B120i ZM P420i 1GB FBWC P420i 1GB FBWC P420i 2GB FBWC Netwrk 2 x 1/10Gbe Pwer Supply 2 x 460W 2 x 750W 2 x 460W 2 x 460W Management ilo 4 ilo 4 ilo 4 ilo 4 All physical servers are built, firmware upgraded t latest versin, memry tested and sak tested. Sftware All physical servers are available with the fllwing perating systems: Micrsft Windws 2008 R2 Standard Editin Enterprise Editin Datacenter Editin 2012 Standard Editin Datacenter Editin 2012 R2 Standard Editin Datacenter Editin Linux Redhat 6 (latest stable) CentOS 6 (latest stable) Debian 7 (latest stable) Ubuntu 13 (latest stable) VMware vsphere Pulsant 2014 Page 2 f 6

3 Operating system installatins are prviding fully updated accrding t vendr recmmendatins and Pulsant s patch management and apprval prcess. Standard installatins include installatin/cnfiguratin f the belw: Hardware resiliency (where specified) RAID cnfiguratins Netwrk interface card (NIC) teaming cnfiguratin Server netwrking IP addressing DNS Lcal firewall Manageability Remte Desktp r SSH access SNMP cmmunity cnfiguratin Standard Platfrms Dedicated servers nrmally frm a cmpnent in a larger platfrm cmbining ne r mre with netwrking cmpnents. The standard deplyment f an individual dedicated server is as fllws with the physical server cnnected t utside netwrks (either the internet r ther custmer cnnectivity) via either a direct cnnectin t a dedicated perimeter firewall r cnnecting via a dedicated switch. Key Unprtected/Public Netwrk Prtected/Private Netwrk Dedicated Firewall Dedicated Firewall Switch Dedicated Server Dedicated Server Pulsant 2014 Page 3 f 6

4 Build Cnfigurability Hardware The standard specificatins abve are created as cmmn cnfiguratins frm a larger tlkit f standard, supprted parts frm the same vendr. Using this tlkit server cnfiguratins can be tailred t requirements as per the fllwing table which lists every cnfiguratin f each aspect f the hardware. Chassis HP DL360e 4LFF HP DL380e 12LFF HP DL360p 8SFF HP DL360p 8SFF CPU 1 r 2 x E r 2 x E r 2 x E5-2 x E5-2650v2 2630v2 Memry Tri Channel 1 CPU: 12, 24, 48, 96 GB Tri Channel 1 CPU: 12, 24, 48, 96 GB Quad Channel 1 CPU: 16, 32, 48, 64, Quad Channel 128, 256, , 48, 96, 192GB 24, 48, 96, 192GB 96, 128, , 64, 128, 256, 384 Disk RAID 0, 1, 10 Up t 4 f: 1TB SATA 2TB SATA RAID 0, 1, 5, 6, 10, 50, 60 Up t 12 f: 450GB 15k SAS 1TB ML-SAS 2TB ML-SAS 4TB ML-SAS RAID 0, 1, 5, 6, 10, 50, 60 Up t 8 f: 300GB 10k SAS 300GB 15k SAS 600GB 10k SAS 900GB 10k SAS 1TB ML-SAS RAID 0, 1, 5, 6, 10, 50, 60 Up t 8 f: 300GB 10k SAS 300GB 15k SAS 600GB 10k SAS 900GB 10k SAS 1TB ML-SAS Strage Cntrller B120i ZM P420i 1GB FBWC P420i 1GB FBWC P420i 2GB FBWC Netwrk 2 x 1/10Gbe Expansin Up t 2 f: Up t 3 f: Up t 2 f: Up t 2 f: Pwer Supply 2 x 460W 2 x 750W 2 x 460W 2 x 460W Management ilo 4 ilo 4 ilo 4 ilo 4 Management Scpe Access Dedicated servers are prvided by default with full administratr/rt access fr the custmer allwing full cnfiguratin f the hardware and sftware if required. It is recmmended that the custmer fllws best practise fr issuing further access if such access is required and nt cnfigured by Pulsant. Pulsant 2014 Page 4 f 6

5 Fr Windws based servers the Remte Desktp administratin methd is enabled allwing users with apprpriate credentials and access thrugh firewalls t cntrl the machine via the Windws Desktp n the lcal server. Fr Linux based machines SSH (Secure Shell) access is enabled allwing rt level access t the perating system. Nte: Linux systems are nt prvided with a graphical administratin methd by default. Fr VMware based machines access via the vsphere client applicatin is enabled allwing full cntrl ver the hypervisr. The SSH cnsle is disabled by default but can be enabled via the vsphere GUI. Supprt The extent f available supprt varies by deplyment mdel. IaaS Infrastructure as a Service As an infrastructure nly service the fllwing are available via Pulsant s Managed Server team: Hardware Maintenance OS Installatin PaaS Platfrm as a Service As a supprted platfrm service the fllwing are available via Pulsant s Managed Server team: Hardware maintenance OS installatin Cre services mnitring Supervised security patching OS cnfiguratin changes Pr-active management With the Applicatin Supprt extended service: Extended services mnitring Applicatin installatin and n-ging cnfiguratin Backup and Recvery The level f management f backup services is linked t the level f management f the services t be prtected. As such, backup is available fr bth deplyment mdels but nly as a fully managed service fr PaaS deplyments. IaaS Deplyments Pulsant will prvide: An nline backup strage allcatin as specified against the size, change and retentin requirements fr the service Pulsant 2014 Page 5 f 6

6 The ability fr the user t cnfigure prtectin f their data The ability fr the user t perfrm data restres PaaS Deplyments Pulsant will prvide: An nline backup strage allcatin as specified against the size, change and retentin requirements fr the service Full cnfiguratin f backup sets and schedules On-demand backup On-demand data recvery frm the selected backup pint The ability fr the user t cnfigure prtected f their data The ability fr the user t perfrm data restres Pulsant 2014 Page 6 f 6

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