Introduction: 8x8 Referral Rewards Program

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1 June 2014 Introduction: 8x8 Referra Rewards Program Presented by 8x8, Inc NASDAQ-LISTED: EGHT

2 Agenda Introduction to 8x8 Virtua Office phone system Virtua Contact Center Referra Rewards Program Rewards Onine Porta Submitting referras Marketing toos Managing your account Questions and Answers 2

3 8x8, Inc. Description NASDAQ Headquarters Revenue Patents Data Centers Customers Provider of coud communications, contact center and coaboration toos EGHT; isted since 1997 Siicon Vaey (San Jose, CA) $100M+, growing 20-25% annuay, recurring-revenue SaaS business mode Awarded 92 US patents to date; additiona pending North America, UK and Hong Kong More than 36,000 businesses 3

4 Communications and Coaboration in the Coud Virtua Office Virtua Contact Center Virtua Meeting 4

8x8 Virtua Office Virtua Office is a compete hosted business phone system that deivers advanced features and unified communications on any Internet connection.

5 8x8 Virtua Office Virtua Office is a compete hosted business phone system that deivers advanced features and unified communications on any Internet connection. Compete phone service Fortune 500 business features Depoys in mutipe ocations in days not months Fuy scaabe, up or down Low up-front costs compared to premises-based soutions Abiity to add fu unified communications features 5

8x8 Virtua Office Onine and Desktop App With Virtua Office Onine / Desktop, you can access your extension from any computer with an Internet connection and web browser.

6 8x8 Virtua Office Onine and Desktop App With Virtua Office Onine / Desktop, you can access your extension from any computer with an Internet connection and web browser. Softphone Video Contact Directory with Presence Management Contact integration Exchange Googe Instant message Media inbox Extension feature contro Web-based deivery 6

7 8x8 Virtua Office Pro With Virtua Office Pro you can add our fu suite of Unified Communications (UC) toos to your Virtua Office soution. Ca Recording Virtua Fax Virtua Meeting Unimited meetings Web coaboration Muti-point video Private conference bridge Remote desktop contro 7

8 8x8 Virtua Office Mobie With Virtua Office Mobie, you can be in a hote in China receiving or making cas to the US at no additiona charge. Soft phone Video Corporate directory, oca contacts Instant message Media inbox Extension feature contro WiFi, 3G, 4G ios, Android 8

9 8x8 Supported IP Phones 8x8 supports the most popuar phones from Poycom and Cisco with HD voice, providing crysta cear voice quaity. A phones: Are pre-configured so you can use them minutes after pugging them in Are secured with SSL certificates Phones come with a cabes incuded Ethernet cabe Power injector Contain a two port switch 10/100 10/1000 switch Support PoE Cick this ink to see supported IP phones: 9

$productivity and fexibiity at a fraction of the cost of premises soutions.$ Advanced ca center features Muti-media queuing Depoys in days not months Unites oca and remote

Advanced ca center features Muti-media queuing Depoys in days not months Unites oca and remote

10 8x8 Virtua Contact Center Virtua Contact Center is a hosted ca-center soution that deivers increased productivity and fexibiity at a fraction of the cost of premises soutions. Advanced ca center features Muti-media queuing Depoys in days not months Unites oca and remote agents in one system No downtime for upgrades Works with 8x8 Virtua Office or with any existing teephony soution Your Customers 10

11 8x8 s Goba Reach With our redundant network architecture expanding gobay, we wi expand our services internationay. 11

The 8x8 Advantage Hosted services naturay provide scaabiity, but 8x8 s patented technoogy provides the best uptime and security in the industry.

12 The 8x8 Advantage Hosted services naturay provide scaabiity, but 8x8 s patented technoogy provides the best uptime and security in the industry. Geographic redundancy with no singe point of faiure 7x PSTN connection for each data center for best quaity and faiover 8x8 compies with a federa and state aws: CPNI, PCI-DSS 2.0, FISMA & FIPS 140 Compiant, HIPAA, HITECH, SOX, SSAE16 24x7x365 Network Operations Center (NOC) coverage 8x8 s Geographicay Redundant VoIP Network 12

13 Seect 8x8 Customers 13

14 8x8 Soves Probems 14

8x8 Testimonias and Customers Here s what our customers have to say: Other 8x8 Advocates "From a customer service perspective, 8x8's support is impeccabe.

- Yusuf Abu-Hatoum, CST Industries, Chief Information Officer Virtua Office ensures business continuity that previousy wasn't possibe if a disaster had struck our on-premise PBX.

15 8x8 Testimonias and Customers Here s what our customers have to say: Other 8x8 Advocates "From a customer service perspective, 8x8's support is impeccabe. 8x8 does a fabuous job of responding to customers, and Virtua Office's quaity of service is enterprise-grade. - Yusuf Abu-Hatoum, CST Industries, Chief Information Officer Virtua Office ensures business continuity that previousy wasn't possibe if a disaster had struck our on-premise PBX. By moving that into the coud, we now have a far more robust businesscontinuity pan. - Ron Peri, Radixx, Founder, Chairman and CEO "We were ooking for something that coud grow with our business and give us more resiiency. Scaing, as we as reiabiity, of our phone system is reay important to us, and those are two of the trademarks of the 8x8 soution. - Myes Weber, Appian, Vice President of Coud and Community Services. With a comprehensive suite of unified communications services, years of strong customer growth and top rankings from anayst firms such as Frost & Suivan, Gartner and Infonetics Research, 8x8 is a vauabe addition to our coud soutions portfoio. - Bi McCarthy, Insight, Senior Vice President of Coud Soutions Read More: 15

16 Repicon 16

17 Repicon 17

18 TMW 18

19 TMW 19

20 Fix Auto Franchise Chaenge: Static on ines, dropped cas, and poor voice quaity. Unabe to answer a cas ive Soution: Virtua Office (9 seats) Industry: Auto body shop and coision repairs Locations: San Jose and Giroy, Caifornia Time to Depoy: 2 weeks Vendor Repaced: AT&T Favorite 8x8 Feature: Ring groups that enabe either ocation to answer incoming cas Reasons for Choosing 8x8: Recommended by feow business owner Ease of impementation and use 20

21 8x8 Referra Rewards Program 21

22 Referring- 5 Easy Steps to Being a Hero 1. Submit Referra 2. An 8x8 consutative saes representative wi ca referee, conduct a needs assessment, describe 8x8 soutions, and suggest the best service(s) for their needs* 5. And you are a hero to your customer 3. 8x8 wi assist customer with depoyment** 4. Eigibe for cash reward 60 days after activation 22 *If you have an 8x8 rep that you reguary work with, your referras wi be routed to your saes representative. **Smaer, ess compicated depoyments receive compimentary assistance over the phone. Larger, more compex depoyments are assigned a project manager

23 8x8 Referra Rewards Quaifying Services* $100 per extension Unimited Extension Goba Extension Unimited Extension Pus Goba Extension Pus Virtua Office Annua Pan One month s recurring service charge Virtua Contact Center Virtua Room Reward Payments Service must be depoyed, active and in good standing for 60 days Referrer must compete an IRS form W-9 or W-8 prior to payment Payments take approximatey 4-6 weeks to process once eigibiity estabished and a paperwork is competed See terms and conditions for compete rues and eigibiity requirements 23 *In the event that the fina pricing offered to the Referee is ower than the pricing isted on the 8x8 website, 8x8, Inc. reserves the right to reduce the $100 referra reward.

24 To Enro Go 8x8.com/Rewards Fi out enroment form Cick Register An onine account wi immediatey be created for you Start referring! 24

25 Reward Partner Onine Porta

26 8x8.com/Rewards Go to 8x8.com/Rewards Cick Login Here Enter emai address and password 26

27 Onine Porta- Overview Overview of program Downoad W-9 tax form Emai to Emai questions to: 27

28 Onine Porta- Submit Referra To submit a referra: Cick Submit Referra tab Enter information Submit The referra wi automaticay be tagged as coming from you 28

29 Onine Porta: Share & Earn- Personaized URL Your persona invite ur ink Copy it and use it in bogs, emais, IM, etc When someone cicks on it they wi see a form to fi out for more information The referra wi automaticay be tagged as coming from you 29

30 Onine Porta: Share & Earn- Socia Media Share your personaized ur using socia media Tweet or post on Facebook and LinkedIn Your personaized ur is automaticay added to your post or tweet. 30

31 Onine Porta: Emai Emai cients and coeagues Type in or import emai addresses Use defaut emai message or create your own. Your persona ur invite ink is automaticay added to emai 31

32 Onine Porta- Banners Add a banner to your website or bog. Copy script and insert on web page Banners avaiabe in 4 sizes 250 x x x x x x x 90 32

33 Onine Porta- Your Rewards See how many peope have cicked on your personaized ur See the status of emais that you have sent Coming Soon! 33

34 Onine Porta- Profie Add your maiing address for reward processing Manage your password 34

35 Resources 8x8.com/Rewards 8x8.com Product Information Customer Case Studies (8x8.com/Resources/Customer) 8x8 Newsetters (8x8.com/Resources/Learn/Newsetters) Virtua Contact Center Live Demonstration, Thursdays at 11 am PT Weeky ive demos (8x8.com/Resources/Demos) Virtua Office Live Demonstration, Wednesdays at 1 pm PT Virtua Contact Center Live Demonstration, Thursdays at 11 am PT Emai us at: Referra@8x8.com 35

36 Connect with 8x8 For tips, updates and the atest information. facebook.com/8x8inc googe.com/+8x8inc inkedin.com/company/8x8 Visit 8x8.com/Socia and connect with us today. 36

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Cloud Meets Contact Center: From Zero to Hero in 14 Days!

Cloud Meets Contact Center: From Zero to Hero in 14 Days! June 2013 Coud Meets Contact Center: From Zero to Hero in 14 Days! By Heather J. Donney, PMP, HDI & ITIL v2f/v3f Certified HDI Certified Instructor 2013 NASDAQ-LISTED: EGHT Meet The Presenter Heather Donney,