NerveCenter Protocol and Perl Metrics. November 2014 NCSD-PPM-01

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1 rvcntr Procol nd Prl Mtrics ovbr 2014 CSD-PPM-01

2 Procol nd Prl Mtrics Strting in rvcntr 6.1 Bld28, th nccd cond lin utility supports gnrting trics for rvcntr Srvr s procol lyr nd Prl intrprtrs. Cling upon ths nw fturs producs fils in sprdsht fort (.csv) in /vr/opt/rvcntr/tbls/ tht cn b usd to look t th srvr s prfornc in ths rs. For xpl, running rcquus nd looking through th output y show you tht your srvr s procol lyr is fling bhind or is struggling to kp up. By thn running th ddd Procol-Mtrics you gt closr look into just how th procol lyr is doing with rspct to SMP nd ICMP oprts. Siilrly, intrrogt of your rcquus y b showing tht th Poll Mngr hrd or on of th hr thrds is hving troubl kping up. Running th nw Prl-Mtrics you gt glips into how th Prl intrprtrs r functing within you srvr. ogthr, ths two ddd functs provid dpr look into your srvr s procol lyr oprt nd Prl Intrprtr usg. Procol-Mtrics urning on procol-trics producs two csv fils tht r plcd in /vr/opt/rvcntr/tbls. 1) ProcolLyr-odMtrics.csv 2) ProcolLyr-PollMtrics.csv h contnts of ths fils r bsd on th nod count on your srvr nd th nubr of polls ctiv pr nod for th running instnc of ncsrvr. As such, ths fils cn gt firly lrg in siz nd contnt. o k viwing nd undrstnding th contnts of ths two fils bit sir, thr is Prl script in /opt/osinc/nc/bin/ cld procoltrics.pl tht cn b run ginst th csv fils to produc htl fils suitbl for viwing with wb browsr. Copy th procol-trics.pl fil into th /vr/opt/rvcntr/tbls/ dirctory nd xcut it dirctly fro thr using./procol-trics.pl to produc th htl fils for wb browsr viwing. o nbl th procol-trics vi th nccd cond lin utility, connct to your srvr nd issu on of th following conds. nccd> trc srvr procol-trics now (tks on-ti snpsh t this point in ti of th trics) nccd> trc srvr procol-trics on x (whr x rprsnts th nubr of inuts of how oftn you wnt th srvr to gnrt th tics. his ftur ovrwrits th two.csv fils t th slctd intrv. his ftur so nds to b turnd off using th trc srvr l off cond.) o turn off th trics nccd > trc srvr l off o chck th sttus of procol-trics nccd > trc srvr sttus l Convrting th csv output to htl hr is script loctd in /opt/osinc/nc/bin/ cld procol-trics.pl tht will convrt th csv fils into htl fils for sy viwing. h script nds to b run fro within th s dirctory s th ProcolLyr-Mtrics.csv fils (/vr/opt/rvcntr/tbls). Copy th script fro /opt/osinc/nc/bin/ to /vr/opt/rvcntr/tbls/.

3 o run th script cd /vr/opt/rvcntr/tbls./procol-trics.pl (th output will b two htl fils) ProcolLyr-PollMtrics.htl ProcolLyr-odMtrics.htl Onc th output of th csv fils hs bn convrtd into htl fort, you cn viw th in browsr. h output is forttd s blow. R o w P oll o d I D # I D Att pts In iti Rqusts R t ry Vrs G v v v t Oprt xt B ul k ProcolLyr-PollMtrics.htl SMP Vrs G v v v t :11:00 Rsponss Oprt xt B ul k O K Outco i out S M P IC M P iin g (cs) i n v g x ICMP Rqusts Rsponss Att pts In iti R t ry Outco O K i out E r r iin g (cs) i n v g x h output is rd ithr DOW s colun or cobint of ACROSS & DOW s grouping. Blow r xpls of ch so you cn gt th id on how it l works Rding DOW Row Poll > ID od > ID th row nubr in this tbl th id nubr for th poll bing trckd in this row th nod id nubr for which th poll hs bn run Rding ACROSS&DOW SMP > Rqusts > t of snp rqusts d SMP > Rqusts > Attpts > Initi SMP > Rqusts > Attpts> Rtry nubr of initi ttpts nubr of snp rtris SMP > Rqusts > Vrs >Vx th nubr of oprts rqustd by vrs (V1, V2, V3) SMP > Rqusts > Oprt > typ (th nubr of rqusts by SMP typ (gt, gt-nxt, gt-bulk)

4 SMP > Rsponss > SMP > Rponss > Vrs t of SMP rsponss th nubr of SMP rsponss by vrs V1, V2, V3 SMP > Rponss > Oprt nubr of SMP rsponss by typ (gt, gt-nxt, gt-bulk) SMP > Rponss > Outco th nubr of rsponss by outco (OK, SMP_IMEOU, SMP_ERROR, ICMP_ERROR) SMP > IMIG (cs) tiing in Cnti-sconds (cs) for Min, Avg, Mx ICMP > Rqusts > ICMP > Rqusts >Attpts ICMP > Rsponss > nubr of t ICMP rqusts h nubr of ICMP rqusts for Initi rqusts nd rtris t nubr of ICMP rsponss ICMP > Rsponss > Outco th nubr of ICMP rsponss tht r (OK, ICMP_IMEOU, ICMP_ERROR) ICMP > iing (cs) tiing in Cnti-sconds (cs) for Min, Avg, Mx Prl-Mtrics h rvcntr srvr hs nubr of Prl intrprtrs tht cn b lookd t to s how thy r prforing. hs intrprtrs work in conjunct with th poll, sk, prl-sub nd ct routr thrds within th srvr nd cn provid vubl infort on ch thrds usg of th intrprtr. urning on prl-trics producs fil cld PrlUsr-Mtrics.csv in th tbls dirctory. It is turnd on thru th nccd utility just lik th Procol-Mtrics bov. C>trc srvr prl-trics on 2 (rcing trics nbld, 2 inut rt) C>trc srvr sttus l rcing nbld for prl-trics, vry 2 inuts C>trc srvr prl-trics now ( snpsh of th intrprtrs t this instnc in ti) Prl usr trics writtn Within th csv fil thr is on row for ch Prl intrprtr. h coluns go lik this: ID - th intgr ID for th Prl intrprtr. Intrprtr - th n of th Prl intrprtr Polls - th nubr tis Poll Funct hs usd this intrprtr rps - th nubr of tis rpmsk hs usd this intrprtr

5 PSubs - th nubr of tis Prl Subr hs usd this intrprtr ActRtrs - th nubr of tis n ct routr chck hs usd this intrprtr E - th t xcut ti usd up by this intrprtr. EMin - th lst ount ti usd for singl prl xcut EAvg - th vrg ount of ti usd for prl xcuts EMx - th x ount of ti usd so fr for singl prl xcut W - th t ount of ti spnt witing for this intrprtr to bco vilbl WMin / WAvg / WMx - th in/vrg/x wit tis Strt - th UIX tistp of whn this intrprtr bgn its ost rcnt xcut Stop - th UIX tistp of whn this intrprtr ndd its ost rcnt xcut hrdid - th id of th thrd to lst us this Prl intrprtr yp - th typ of logic lst usd: PrlSub, Poll, rpmsk ID - th id of th PrlSub or Poll or rpmsk to lst us this intrprtr - th ctu n of th PrlSub or Poll or rpmsk # # #

6 LogMtrix chnic Support LogMtrix is coittd to offring th industry's bst tchnic support to our custors nd prtnrs. You cn quickly nd sily obtin support for rvcntr, our proctiv I ngnt softwr. Profss Srvics LogMtrix offrs profss srvics whn custoizt of our softwr is th bst solut for custor. hs srvics nbl us, in collbort with our prtnrs, to focus on tchnology, stffing, nd businss procsss s w ddrss spcific nd. Educt Srvics LogMtrix is coittd to providing ongoing duct nd trining in th us of our products. hrough cobind st of rsourcs, w cn offr quity clssroo styl or tilord on-sit trining. Contcting th Custor Support Cntr lphon Support Phon: or E-il support E-il: tchsupport@logtrix.co. Elctronic Support LogMtrix hs Wb-bsd custor cl trcking syst whr you cn ntr qusts, log probls, trck th sttus of loggd incidnts, nd chck th knowldg bs. Whn you purchsd your product nd/or rnwd your intnnc contrct, you would hv rcivd usr n nd pssword to ccss th LogMtrix Cl rcking Syst using SsForc. You y nd to contct your contrcts or rvcntr dinistrtor for th usrn nd pssword for your ccount with SsForc. If you hv n rcivd or hv forgtn your log-in crdntis, pls -il us with contct n nd copny spcifics t tchsupport@logtrix.co. W r coittd to providing ongoing duct nd trining in th us of our products. hrough cobind st of rsourcs, w offr quity trining to our glob custor bs.

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