We re your local sewer utility! Sewer Problems? Did You Know? How You Can Help Keep Your Sewer Flowing

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1 SASD District Brochur 4 pan Outsid hi-rs.pdf 5/4/ 9:47 A SEWER AINTENANE DIAGRA TPIAL FRONT ARD SEWER ONFIGURATION din um din anout District Swr anout W r your oca swr utiity! Utiity Easmnt t r L aintaind by Proprty Ownr Strt anho at Swr ain Lin Srvin you 24/7 aintaind ALTERNATE BAARD SEWER ONFIGURATION din um din anout District Swr anout Utiity Easmnt Back Fnc / Proprty Lin t Did ou now? aintaind by Proprty Ownr Th District cocts an av of 0 miion aons of swa vry day from many Sacmnto a homs and businsss. That s nouh swa to fi a footba fid mor than 25 storis hih! anho at Lin Swr ain Th District rsponds to about 6,000 swr srvic cas vry yar! r L aintaind This phica dpiction is rprsntationa and dos not constitut a dsin standard. Th District owns and maintains 4,300 mis of swr pips. That s just about th sam numbr of mis it taks to driv from San Fncisco to hicao and Swr Probms? a th District First at ! As a District customr, you pay a monthy utiity t for swr srvic. Lt us try to hp you first whn you hav a swr probm. W wi chck our portion of th swr in for probms. How ou an Hp p our Swr Fowin If you hav a swr asmnt on your proprty, kp it xposd and accssib. Avoid pantin trs ovr your swr pip ainmnt. If you hav a backwatr vav, hav it chckd annuay to nsur it is in ood workin ordr. a us immdiaty if you notic any probms with th swr systm such as swa backin into your hom or fowin out of a manho. Pour cood fats, ois and s (FOG) into th oriina or saab containr instad of down th din. Othrwis, FOG can buid up in your swr systm and caus backups and ovrfows. Avoid disposin coff rounds, shs and disposab wips down th sink and toit dins. In addition, othr thins that ar prohibitd from oin down th swr systm incud concrt and dischars with scadin tmpturs. a us first with swr probms at

2 SASD District Brochur 4 pan Outsid hi-rs.pdf 5/4/ 9:47 A SEWER AINTENANE DIAGRA TPIAL FRONT ARD SEWER ONFIGURATION din um din anout District Swr anout W r your oca swr utiity! Utiity Easmnt t r L aintaind by Proprty Ownr Strt anho at Swr ain Lin Srvin you 24/7 aintaind ALTERNATE BAARD SEWER ONFIGURATION din um din anout District Swr anout Utiity Easmnt Back Fnc / Proprty Lin t Did ou now? aintaind by Proprty Ownr Th District cocts an av of 0 miion aons of swa vry day from many Sacmnto a homs and businsss. That s nouh swa to fi a footba fid mor than 25 storis hih! anho at Lin Swr ain Th District rsponds to about 6,000 swr srvic cas vry yar! r L aintaind This phica dpiction is rprsntationa and dos not constitut a dsin standard. Th District owns and maintains 4,300 mis of swr pips. That s just about th sam numbr of mis it taks to driv from San Fncisco to hicao and Swr Probms? a th District First at ! As a District customr, you pay a monthy utiity t for swr srvic. Lt us try to hp you first whn you hav a swr probm. W wi chck our portion of th swr in for probms. How ou an Hp p our Swr Fowin If you hav a swr asmnt on your proprty, kp it xposd and accssib. Avoid pantin trs ovr your swr pip ainmnt. If you hav a backwatr vav, hav it chckd annuay to nsur it is in ood workin ordr. a us immdiaty if you notic any probms with th swr systm such as swa backin into your hom or fowin out of a manho. Pour cood fats, ois and s (FOG) into th oriina or saab containr instad of down th din. Othrwis, FOG can buid up in your swr systm and caus backups and ovrfows. Avoid disposin coff rounds, shs and disposab wips down th sink and toit dins. In addition, othr thins that ar prohibitd from oin down th swr systm incud concrt and dischars with scadin tmpturs. a us first with swr probms at

3 SASD District Brochur 4 pan Outsid hi-rs.pdf 5/4/ 9:47 A SEWER AINTENANE DIAGRA TPIAL FRONT ARD SEWER ONFIGURATION din um din anout District Swr anout W r your oca swr utiity! Utiity Easmnt t r L aintaind by Proprty Ownr Strt anho at Swr ain Lin Srvin you 24/7 aintaind ALTERNATE BAARD SEWER ONFIGURATION din um din anout District Swr anout Utiity Easmnt Back Fnc / Proprty Lin t Did ou now? aintaind by Proprty Ownr Th District cocts an av of 0 miion aons of swa vry day from many Sacmnto a homs and businsss. That s nouh swa to fi a footba fid mor than 25 storis hih! anho at Lin Swr ain Th District rsponds to about 6,000 swr srvic cas vry yar! r L aintaind This phica dpiction is rprsntationa and dos not constitut a dsin standard. Th District owns and maintains 4,300 mis of swr pips. That s just about th sam numbr of mis it taks to driv from San Fncisco to hicao and Swr Probms? a th District First at ! As a District customr, you pay a monthy utiity t for swr srvic. Lt us try to hp you first whn you hav a swr probm. W wi chck our portion of th swr in for probms. How ou an Hp p our Swr Fowin If you hav a swr asmnt on your proprty, kp it xposd and accssib. Avoid pantin trs ovr your swr pip ainmnt. If you hav a backwatr vav, hav it chckd annuay to nsur it is in ood workin ordr. a us immdiaty if you notic any probms with th swr systm such as swa backin into your hom or fowin out of a manho. Pour cood fats, ois and s (FOG) into th oriina or saab containr instad of down th din. Othrwis, FOG can buid up in your swr systm and caus backups and ovrfows. Avoid disposin coff rounds, shs and disposab wips down th sink and toit dins. In addition, othr thins that ar prohibitd from oin down th swr systm incud concrt and dischars with scadin tmpturs. a us first with swr probms at

4 SASD District Brochur 4 pan Insid hi-rs.pdf 5/4/ 9:58 A Who W Ar Sacmnto A Swr District is a swa coction utiity providin srvic to mor than on miion pop in th Sacmnto rion, incudin th unincorpotd as of Sacmnto ounty, th citis of itrus Hihts, Rancho ordova, and Ek Grov, as w as portions of th citis of Fosom and Sacmnto. W srv rsidntia, commrcia and industria customrs. Th District owns and opts thousands of mis of owr at and main in pips and is rsponsib for th day-to-day options and maintnanc of ths swr pips. Onc coctd in our systm, swa fows into th Sacmnto Riona ounty Sanitation District intrcptor systm, whr it is convyd to th Sacmnto Riona Wastwatr Ttmnt Pant nar Ek Grov. Th District was formd in 978, and is ovrnd by a 0-mmbr Board of Dirctors rprsntin th various city and county jurisdictions in our srvic a. Our ission To fficinty coct swa from homs and businsss within th Sacmnto a. Our Vision To provid th bst vau of any swa coction utiity in aifornia, as masurd by cost and v of srvic. Th Hart of th District: aintnanc & Options How Do W asur Up? Our ddicatd maintnanc and options staff work 24 hours pr day, 7 days pr wk, 365 days pr yar to rduc swa backups, ovrfows, and oss of srvic for you, our customr. Som of th activitis our hihy skid staff prform to nsur th swr systm is fowin smoothy incud: For us, providin quaity customr srvic is ky to our mission and vision. As a pubic utiity, w ar committd to fficinty and ffctivy mana our assts. Svn cor srvic vs with associatd tarts, which wr dvopd basd on customr input, hp us dtrmin how w w ar srvin you. Whi thy don t rfct a of our activitis, thy do provid a quick snapshot of our prformanc in sv ky as. Systm inspction Prvntiv maintnanc orrctiv rpairs Rhabiitation of ain pips and systms 24-hour pr day computrizd pump station monitorin In addition, many othr important activitis ar prformd to support th District s ov mission, incudin: ommunications ducatin customrs about th District, upcomin construction or rpair projcts, and how to kp thir swr pips car ustomr ar answrin important customr cas 24 hours pr day Dvopmnt Srvics rviwin swr improvmnt pans for nwy dvopin or infi as Eninrin dsinin nw systms and improvin ain faciitis Intrna Srvics kpin th businss sid of th oranization runnin smoothy. Activitis incud fisca/administtion, information tchnooy, purchasin/stors. Pannin nsurin sustainabiity of th swr systm by forcastin futur work, prparin for mrncis and kpin th oranization focusd on hih priority issus. Examps of th District s pannin activitis incud a Swr Systm anamnt Pan and a Systm apacity Pan. Srvic a Rspons Tim asurs th prcnta of on-tim arrivas to a customr srvic rqust ca. SARAENTO AREA SEWER DISTRIT SERVIE AREA Srvic Rstotion Tim asurs th prcnta of customrs whos swr srvic is rstord within th on-tim window with no swr us imitation for th customr. Dvopmnt Submitta Rviw Tim asurs th prcnta of dvopmnt appications, improvmnt pans, and swr study submittas that ar rviwd and rturnd to th dvopmnt community within th tim standards stabishd. ustomr Satisfaction Indicats th prcnta of positiv rsponss from customrs via an anonymous survy. Aftr a srvic ca, th District contacts ach customr askin thm to t th ov quaity of th srvic providd. ain Lin Ovrfow Rat asurs swr ovrfows oriinatin within th District s systm pr 00 mis of swr main ins in any candar month, rardss of th voum or whthr th swa ntrs a watrway. t Ovrfow Rat asurs swr ovrfows oriinatin within th District s systm pr 00 mis of swr owr at in any candar month, rardss of th voum or whthr th swa ntrs a watrway. Backups Into Structurs Rat asurs th numbr of tims, pr 0,000 connctions, that a stoppa in th District s swr systm causs swa to back up into a structur within any candar month. Viw our prformanc at

5 SASD District Brochur 4 pan Insid hi-rs.pdf 5/4/ 9:58 A Who W Ar Sacmnto A Swr District is a swa coction utiity providin srvic to mor than on miion pop in th Sacmnto rion, incudin th unincorpotd as of Sacmnto ounty, th citis of itrus Hihts, Rancho ordova, and Ek Grov, as w as portions of th citis of Fosom and Sacmnto. W srv rsidntia, commrcia and industria customrs. Th District owns and opts thousands of mis of owr at and main in pips and is rsponsib for th day-to-day options and maintnanc of ths swr pips. Onc coctd in our systm, swa fows into th Sacmnto Riona ounty Sanitation District intrcptor systm, whr it is convyd to th Sacmnto Riona Wastwatr Ttmnt Pant nar Ek Grov. Th District was formd in 978, and is ovrnd by a 0-mmbr Board of Dirctors rprsntin th various city and county jurisdictions in our srvic a. Our ission To fficinty coct swa from homs and businsss within th Sacmnto a. Our Vision To provid th bst vau of any swa coction utiity in aifornia, as masurd by cost and v of srvic. Th Hart of th District: aintnanc & Options How Do W asur Up? Our ddicatd maintnanc and options staff work 24 hours pr day, 7 days pr wk, 365 days pr yar to rduc swa backups, ovrfows, and oss of srvic for you, our customr. Som of th activitis our hihy skid staff prform to nsur th swr systm is fowin smoothy incud: For us, providin quaity customr srvic is ky to our mission and vision. As a pubic utiity, w ar committd to fficinty and ffctivy mana our assts. Svn cor srvic vs with associatd tarts, which wr dvopd basd on customr input, hp us dtrmin how w w ar srvin you. Whi thy don t rfct a of our activitis, thy do provid a quick snapshot of our prformanc in sv ky as. Systm inspction Prvntiv maintnanc orrctiv rpairs Rhabiitation of ain pips and systms 24-hour pr day computrizd pump station monitorin In addition, many othr important activitis ar prformd to support th District s ov mission, incudin: ommunications ducatin customrs about th District, upcomin construction or rpair projcts, and how to kp thir swr pips car ustomr ar answrin important customr cas 24 hours pr day Dvopmnt Srvics rviwin swr improvmnt pans for nwy dvopin or infi as Eninrin dsinin nw systms and improvin ain faciitis Intrna Srvics kpin th businss sid of th oranization runnin smoothy. Activitis incud fisca/administtion, information tchnooy, purchasin/stors. Pannin nsurin sustainabiity of th swr systm by forcastin futur work, prparin for mrncis and kpin th oranization focusd on hih priority issus. Examps of th District s pannin activitis incud a Swr Systm anamnt Pan and a Systm apacity Pan. Srvic a Rspons Tim asurs th prcnta of on-tim arrivas to a customr srvic rqust ca. SARAENTO AREA SEWER DISTRIT SERVIE AREA Srvic Rstotion Tim asurs th prcnta of customrs whos swr srvic is rstord within th on-tim window with no swr us imitation for th customr. Dvopmnt Submitta Rviw Tim asurs th prcnta of dvopmnt appications, improvmnt pans, and swr study submittas that ar rviwd and rturnd to th dvopmnt community within th tim standards stabishd. ustomr Satisfaction Indicats th prcnta of positiv rsponss from customrs via an anonymous survy. Aftr a srvic ca, th District contacts ach customr askin thm to t th ov quaity of th srvic providd. ain Lin Ovrfow Rat asurs swr ovrfows oriinatin within th District s systm pr 00 mis of swr main ins in any candar month, rardss of th voum or whthr th swa ntrs a watrway. t Ovrfow Rat asurs swr ovrfows oriinatin within th District s systm pr 00 mis of swr owr at in any candar month, rardss of th voum or whthr th swa ntrs a watrway. Backups Into Structurs Rat asurs th numbr of tims, pr 0,000 connctions, that a stoppa in th District s swr systm causs swa to back up into a structur within any candar month. Viw our prformanc at

6 SASD District Brochur 4 pan Insid hi-rs.pdf 5/4/ 9:58 A Who W Ar Sacmnto A Swr District is a swa coction utiity providin srvic to mor than on miion pop in th Sacmnto rion, incudin th unincorpotd as of Sacmnto ounty, th citis of itrus Hihts, Rancho ordova, and Ek Grov, as w as portions of th citis of Fosom and Sacmnto. W srv rsidntia, commrcia and industria customrs. Th District owns and opts thousands of mis of owr at and main in pips and is rsponsib for th day-to-day options and maintnanc of ths swr pips. Onc coctd in our systm, swa fows into th Sacmnto Riona ounty Sanitation District intrcptor systm, whr it is convyd to th Sacmnto Riona Wastwatr Ttmnt Pant nar Ek Grov. Th District was formd in 978, and is ovrnd by a 0-mmbr Board of Dirctors rprsntin th various city and county jurisdictions in our srvic a. Our ission To fficinty coct swa from homs and businsss within th Sacmnto a. Our Vision To provid th bst vau of any swa coction utiity in aifornia, as masurd by cost and v of srvic. Th Hart of th District: aintnanc & Options How Do W asur Up? Our ddicatd maintnanc and options staff work 24 hours pr day, 7 days pr wk, 365 days pr yar to rduc swa backups, ovrfows, and oss of srvic for you, our customr. Som of th activitis our hihy skid staff prform to nsur th swr systm is fowin smoothy incud: For us, providin quaity customr srvic is ky to our mission and vision. As a pubic utiity, w ar committd to fficinty and ffctivy mana our assts. Svn cor srvic vs with associatd tarts, which wr dvopd basd on customr input, hp us dtrmin how w w ar srvin you. Whi thy don t rfct a of our activitis, thy do provid a quick snapshot of our prformanc in sv ky as. Systm inspction Prvntiv maintnanc orrctiv rpairs Rhabiitation of ain pips and systms 24-hour pr day computrizd pump station monitorin In addition, many othr important activitis ar prformd to support th District s ov mission, incudin: ommunications ducatin customrs about th District, upcomin construction or rpair projcts, and how to kp thir swr pips car ustomr ar answrin important customr cas 24 hours pr day Dvopmnt Srvics rviwin swr improvmnt pans for nwy dvopin or infi as Eninrin dsinin nw systms and improvin ain faciitis Intrna Srvics kpin th businss sid of th oranization runnin smoothy. Activitis incud fisca/administtion, information tchnooy, purchasin/stors. Pannin nsurin sustainabiity of th swr systm by forcastin futur work, prparin for mrncis and kpin th oranization focusd on hih priority issus. Examps of th District s pannin activitis incud a Swr Systm anamnt Pan and a Systm apacity Pan. Srvic a Rspons Tim asurs th prcnta of on-tim arrivas to a customr srvic rqust ca. SARAENTO AREA SEWER DISTRIT SERVIE AREA Srvic Rstotion Tim asurs th prcnta of customrs whos swr srvic is rstord within th on-tim window with no swr us imitation for th customr. Dvopmnt Submitta Rviw Tim asurs th prcnta of dvopmnt appications, improvmnt pans, and swr study submittas that ar rviwd and rturnd to th dvopmnt community within th tim standards stabishd. ustomr Satisfaction Indicats th prcnta of positiv rsponss from customrs via an anonymous survy. Aftr a srvic ca, th District contacts ach customr askin thm to t th ov quaity of th srvic providd. ain Lin Ovrfow Rat asurs swr ovrfows oriinatin within th District s systm pr 00 mis of swr main ins in any candar month, rardss of th voum or whthr th swa ntrs a watrway. t Ovrfow Rat asurs swr ovrfows oriinatin within th District s systm pr 00 mis of swr owr at in any candar month, rardss of th voum or whthr th swa ntrs a watrway. Backups Into Structurs Rat asurs th numbr of tims, pr 0,000 connctions, that a stoppa in th District s swr systm causs swa to back up into a structur within any candar month. Viw our prformanc at

7 SASD District Brochur 4 pan Outsid hi-rs.pdf 5/4/ 9:47 A SEWER AINTENANE DIAGRA TPIAL FRONT ARD SEWER ONFIGURATION din um din anout District Swr anout W r your oca swr utiity! Utiity Easmnt t r L aintaind by Proprty Ownr Strt anho at Swr ain Lin Srvin you 24/7 aintaind ALTERNATE BAARD SEWER ONFIGURATION din um din anout District Swr anout Utiity Easmnt Back Fnc / Proprty Lin t Did ou now? aintaind by Proprty Ownr Th District cocts an av of 0 miion aons of swa vry day from many Sacmnto a homs and businsss. That s nouh swa to fi a footba fid mor than 25 storis hih! anho at Lin Swr ain Th District rsponds to about 6,000 swr srvic cas vry yar! r L aintaind This phica dpiction is rprsntationa and dos not constitut a dsin standard. Th District owns and maintains 4,300 mis of swr pips. That s just about th sam numbr of mis it taks to driv from San Fncisco to hicao and Swr Probms? a th District First at ! As a District customr, you pay a monthy utiity t for swr srvic. Lt us try to hp you first whn you hav a swr probm. W wi chck our portion of th swr in for probms. How ou an Hp p our Swr Fowin If you hav a swr asmnt on your proprty, kp it xposd and accssib. Avoid pantin trs ovr your swr pip ainmnt. If you hav a backwatr vav, hav it chckd annuay to nsur it is in ood workin ordr. a us immdiaty if you notic any probms with th swr systm such as swa backin into your hom or fowin out of a manho. Pour cood fats, ois and s (FOG) into th oriina or saab containr instad of down th din. Othrwis, FOG can buid up in your swr systm and caus backups and ovrfows. Avoid disposin coff rounds, shs and disposab wips down th sink and toit dins. In addition, othr thins that ar prohibitd from oin down th swr systm incud concrt and dischars with scadin tmpturs. a us first with swr probms at