Community Development Officer

POSITION DESCRIPTION Position Title Community Development Officer Award Local Government Industry Award 2010 Band 6/8 Progression to Band 8 will require the employee to be able to demonstrate a high level of competency in all requirements of the position. Division Community Services Section Responsible to (Immediate Supervisor) Positions under Direct Supervision Positions under Indirect Supervision Community Development Manager Community Development Nil Nil Organisational Values: All employees are expected to work within City of Vincent values and display the following behaviours: Honesty & Integrity: Treat others with respect, fairness, consistency, courtesy and honesty. Excellence & Service: Provide a high level of customer service. Strive to learn. Actively seek and evaluate new ways of doing things. Lead by example. Teamwork & Commitment: Work as a team and assist each other for the betterment of the City, its residents and visitors. Caring & Empathy: Be considerate of others and believe in their ability. Encourage and acknowledge effort and initiative. Innovation & Diversity: We encourage creativity, innovation and initiative to realise the vibrancy and diversity of our vision. - October 2014 -

OVERALL OBJECTIVE OF THE POSITION: To develop, coordinate and provide community development programmes/events to all residents of the City, with particular focus on seniors, families, children, and people who are disadvantaged. SELECTION CRITERIA 1. KNOWLEDGE AND SKILLS: Highly developed verbal and written communication skills. Well developed interpersonal and group work skills Well developed customer service skills. Well developed research and analytical skills. Well developed computing skills including Microsoft Office application.s Sound time management and organisational skills. Sound knowledge in advocacy techniques for clients. Sound knowledge and understanding of issues affecting various community and minority groups. Knowledge of the community development principles and practices, including trends, programs and initiatives. 2. EXPERIENCE: Professional experience in the Social Work / Community Development or related field. Experience in successfully applying for and acquitting funding submissions. Experience in programme development and/or event management. 3. QUALIFICATIONS AND/OR TRAINING: Tertiary qualifications in the Human Services, Community Development, Social Work or related fields. Current C Class Driver s Licence. Current State and Federal Police Clearance. Ability to apply for a Working with Children check. Current Senior First Aid qualification. Availability to work evening and weekends as required to ensure the delivery of specific events and/or programmes. RESPONSIBILITIES: 1. Outcome Administration Contribute to programme and policy development of services provided, through ongoing evaluation of the effectiveness and efficiency of services. Research opportunities and apply for grants to assist the City in its provision of services for the community. Prepare reports, agenda items and other correspondence as required. Attend meetings and represent the City on groups and committees relating to the needs of the target group. Collect and maintain quantitative and qualitative information related to service provision. \\tovheat\heat\heat Attachments\CallLog\00007935\email15989Community Development Officer Oct 2014.docx Page 2

Supervise students on work experience placement or contract staff as required. Prepare budget and administer funds for projects. Liaise with the Manager of Community Development in preparation of budgets, annual report and business plans. Ensure up to date information regarding services, programs, funding opportunities and Government policies is maintained and readily available. Liaise with agencies, community groups and individuals wishing to raise issues relating to community development, access for people with disabilities and/or from culturally and linguistically diverse backgrounds and undertake research to identify needs. Implement a variety of projects utilising Community Development principles to address issues concerning people with disabilities and/or other identified communities in partnership with Community Development staff. Promote the work being undertaken by the City to improve access for people with disabilities and/or from culturally and linguistically diverse backgrounds. 2. Outcome Policy Development and Implementation Assist in monitoring existing Council policy/practices and develop new initiatives as and when required across areas of community development. Assist with the implementation of the Aged People and People with Disabilities Provision of Transport Assistance policy. Assist with the implementation of the Community and Welfare Grants policy. Assist with the implementation of the Donations, Sponsorship and Waiving of Fees and Charges policy 3. Outcome Community Development Foster the development of services, events and programmes which meet the needs of members of target groups Develop and coordinate community projects and events Promote community spirit and active participation through events and projects Promote the City and the services offered by Community Development through the development of website information, displays, the development of brochures and attending functions and events. Perform other duties as directed by the Manager Community Development. 4. Outcome Children and Young People Advisory Group Provide administrative support to the Children and Young People Advisory Group, which includes: - the preparation of agendas, minutes and correspondence; - assist with the functions and outcomes of the Group; - advise the Group on relevant matters to achieve its goals \\tovheat\heat\heat Attachments\CallLog\00007935\email15989Community Development Officer Oct 2014.docx Page 3

5. Outcome Customer Service Respond to enquiries regarding community activities, programs, events and services provided by the City. Provide a high level of internal and external customer service and comply with the City s Customer Service Charter at all times 6. Outcome Occupational Safety and Health Ensure that any personal work station/area is maintained in a safe, clean and tidy condition, so that risk of accidents occurring is reduced to a minimum Exercise a duty of care to understand the need to work in a safe and efficient manner, having regard to own safety and that of others 6. Outcome Equal Opportunity and Diversity Be aware of the principles of Equal Opportunity and Diversity. Ensure the workplace is free from discrimination, harassment and bullying. Develop and assist with access and inclusion strategies at an organisational level in the areas of employee awareness training, information services and community consultation. Work closely with the Section Manager and the City s employees for the purpose of developing access strategies and monitoring their effectiveness in respect to the functional areas of the City. ORGANISATIONAL RELATIONSHIP: The degree of supervision received by this position is predominantly: Under general direction and with adequate instruction as to what is required. Assistance is usually available if and when required. Officers are responsible for the quality and timeliness of their own work and may be responsible for various activities in a specialised area, exercising operational responsibility for a function within a work area. The following positions or bodies, internal/external to the organisation, are liaised with in order to fulfil the requirements of the position. Internal All employees External Customers (residents and ratepayers) Other Local Governments Community groups and Agencies Government Departments Referral Agencies EXTENT OF AUTHORITY: This position: \\tovheat\heat\heat Attachments\CallLog\00007935\email15989Community Development Officer Oct 2014.docx Page 4

Works under general guidance from the Manager Community Development; Operates within the limits of the City s policies and Legislative constraints; and May make decisions in the following areas independently, without the guidance of the Manager Community Development: - generating reports, research, studies and recommendations to the Manager Community Development which are procedural or operational in nature. This position may exert influence and make recommendations in the following areas: Provision of community development and welfare programs; Development of policies and procedures; and Preparation of the Annual Budget, Annual Report and Business Plan. This position is required to undertake: Problem solving by applying work related expertise, documented methods or techniques, precedents and guidelines This position may approve and officially sign the following documents for/on behalf of the City (internally or externally): Nil \\tovheat\heat\heat Attachments\CallLog\00007935\email15989Community Development Officer Oct 2014.docx Page 5

CERTIFICATION: This Position Description is an important document and it may be used as part of the performance appraisal process, for job design/improvement, for classification or succession planning. Position Title: Community Development Officer Position Description prepared by: Manager Community Development Manager Human Resources Position Description effective from: October 2014 Present Occupant: I have read and understood this position description. I also understand that this position description may be further reviewed at a future date. Signature of Employee: Date: Immediate Supervisor: Manager Community Development I have explained and discussed this position description with the above signed. Signature of Supervisor: Date: Signature of Manager: Date: Signature of Director: Date: Approved: Chief Executive Officer: Date: \\tovheat\heat\heat Attachments\CallLog\00007935\email15989Community Development Officer Oct 2014.docx Page 6