Position Title: Team Leader GOALS and Stand By Me Supervisor: Team Leader GOALS Program

Transcription

1 Position Title: Team Leader GOALS and Stand By Me Supervisor: Team Leader GOALS Program Team: Family & Youth Programs Delegations and Authorities: In Line with Delegations Policy ORGANISATIONAL INFORMATION OUR VISION AND FOCUS ROLE CONTEXT Our Vision at Berry Street is that all children have a good childhood, growing up where they feel safe, nurtured and have hope for the future. Berry Street chooses to work with children, young people and families with the most challenging and complex issues arising from their experience of abuse, neglect or violence. To achieve our Vision, Berry Street delivers a wide range of services across metropolitan, regional and rural Victoria - from strengthening families and communities to those that focus on helping children, young people and adults recover from the trauma of violence, abuse and neglect. We group our programs into: community, education, family services, foster and kinship care, residential care, therapeutic services and youth services. Region: North & West Band: (A-F) A Date Completed: 26/6/12 The GOALS Program is a holistic support service for young people aged between years who are homeless or at risk of becoming homeless. The GOALS Program aims to assist young people towards independent living by providing support and resources during the young person s participation with the GOALS Program. The GOALS Program offers support to young people across a number of domains including accommodation, independent living skill development/consolidation, education and training, social and personal development and community connections. PRIMARY OBJECTIVES OF THE ROLE Berry Street offers a variety of youth, housing, support and education programs across the North & West Region. The GOALS Program Case Manager will work across each of these areas liaising both with internal and external programs. OUR VALUES Berry Street expects all staff to apply these Values in all aspects of their work. Courage: To be the best we can be and to never give up Integrity: Expect a personal and organisation commitment to honesty Respect: Acknowledge the importance of each person s heritage, traditions, identity, needs and aspirations Accountability: Be responsible for our own actions Working Together: Work with our clients, each other and our colleagues to share knowledge, ideas, resources and skills REPORTING RELATIONSHIPS This role is based at Footscray. It is part of the broader Family and Youth Programs which include Family Services, Focus on Families, Lead Tennant, Adolescent Support Program & My Life. This role reports to the Team Leader of the GOALS Program who will provide supervision and review. This role has no direct reports and works in conjunction with other team members.

2 KEY SELECTION CRITERIA KNOWLEDGE, SKILLS AND ABILITIES REQUIRED TO FULFIL THE ROLE A capacity and ability to demonstrate Berry Street s Core Capabilities is required to be successful in this role. The Capabilities describe how you will go about fulfilling this role. Berry Street s core capabilities are Demonstrates Leadership, Cultivates Productive Working Relationships, Delivers Quality Outcomes, Thinks Clearly and Manages Self. Further details regarding these capabilities can be found on our website. Please refer to the Band (A) Capabilities which are applicable to this role. A commitment to a team approach of working. A broad understanding of issues related to youth homelessness. Knowledge and demonstrated skills and experience in the provision of support and service delivery to young people who sometimes have challenging support needs. Ability to apply evaluation and assessment, intervention and interactive skills with young people. Highly effective communication, conflict and negotiation skills. Analytical and report writing skills. QUALIFICATIONS AND OTHER REQUIREMENTS A tertiary qualification and/or extensive experience in Youth/Social Work or associated human service field are deemed essential. Relevant certificates will need to be sighted by the Manager. Staff must hold a valid WWCC, current drivers licence at all times and undergo a Criminal Records Check prior to employment. Subsequently, staff must report any criminal charges or court appearances. ACCOUNTABILITY ACCOUNTABILITY Service Delivery Ability to be flexible and creative in work management that includes crisis management and prioritising workload accordingly. Computer and administration skills. Ability to be dynamic, flexible and resilient. Demonstrated experience in working with young people. Knowledge of demonstrated understanding of and commitment to the principles of equity, diversity and occupational health and safety. DESIRABLE Demonstrated ability to work in partnership with young people to identify activities and programs that will promote an interest in education and training. A knowledge and demonstrated ability to liaise with Department of Human Services and other relevant government and non-government services that young people may utilise in relation to incomes, physical and mental health, legal, employment, education and training resources and housing. KEY ACCOUNTABILITIES AND RESPONSIBILITIES describe the key duties that will indicate success in the role. SPECIFIC RESPONSIBILITY SPECIFIC RESPONSIBILITY To work collaboratively with the GOALS team to provide a high standard of service delivery to young people To maintain a caseload of approximately 9 young people. Provide a high level of engagement to the young people on a regular basis. To assist the young people to further develop living skills to enable them to become independent and self motivated. Provision of support, information, advocacy and referral for young people as required in areas such as housing, counselling, legal, employment, education, income, health, family issues etc. To assist young people who are transitioning in and out of the program including induction programs and skills assessment. To participate in the assessment process for prospective new young people for suitability to the program. Attend to the needs of the program participants by providing ongoing support and direction to ensure their stability and harmony, including participating in regular site meetings. To maintain adequate young people s files and provide a case management service to the young people. Develop in conjunction with the young people and others as appropriate, plans with specific objectives, goals and anticipated timelines, tasks and responsibilities necessary to achieve the young person s goals. To engage appropriate secondary consultation and professionals around the needs of the young people as required,

3 Administration Community, Education & Development Other e.g. education and/or training, job service providers, legal, income and counselling services. To maintain the confidentiality and safety of all young people s files. To undertake such program administrational duties as directed To participate in relevant organisational meetings including team meetings as required. To ensure smooth running of household including cleaning rosters, maintenance of necessary household items and general household management. To promote and advocate youth issues relevant to the needs of young people with Local, State and Federal groups/agencies and Government departments as necessary. To build capacity and knowledge of access and resources within the broader community, education/training and employment sector to enhance service delivery to young people participating in the GOALS program. To actively participate in staff meetings and annual program reviews, program and policy development and associated activities. To support the resident mentor when nessessary and provide debriefing when necessary. To participate in relevant staff development opportunities. Other duties as directed.

4 CERTIFICATION We have carefully reviewed this Position Description and are satisfied that it fully and accurately describes the requirements of the position SENIOR MANAGER Signature: Date: I have read this document and agree to undertake the duties and responsibilities as listed above. I acknowledge that This Position Description is an indication of the duties and responsibilities that I may be required to undertake. Additional or other duties and responsibilities may be allocated to me, after discussion. Where additional training or support is required to fulfil additional or other duties of a similar level of responsibility it will be provided. The Position Description will be reviewed regularly in consultation with me. OCCUPANT Name: Signature: Date: Note: A copy of signed final Position Description must be forwarded to the Human Resources Team for filing on the staff members personal file.

5 CONDITIONS OF EMPLOYMENT 1. This position is for 76 hours per fortnight. This is fixed term position until April There is no paid overtime, but any extra hours worked will be accrued as Time-in-Lieu according to the Berry Street Victoria Enterprise Agreement. 2. You will initially be employed at Footscray. You may be required to work from other Berry Street sites (on a temporary or permanent basis) as directed from time to time. 3. Terms and conditions of employment are in accordance with the Berry Street Victoria Enterprise Agreement, which includes above Award payments and eligibility for remuneration packaging. Salary packaging is available to full-time and 0.8 staff to a maximum value of $16,050 and a maximum value of $12,000 to all other permanent part-time staff, in line with our Salary Packaging policy. 4. The base salary for this position is based on SCHADS Level 7 Pay Point 1 ($64, per annum) under the Berry Street Victoria Enterprise Agreement. The value of the salary can be increased through salary packaging. 5. Superannuation will be paid according to Superannuation Guarantee into a compliant fund of your choice or into HESTA Superannuation Fund. 6. The successful applicant will be required to undergo satisfactory pre-employment checks, including 3 professional referees, a pre-existing injury/disease declaration, a criminal records check and proof of identify and qualifications. 7. The successful applicant will initially be employed for a probationary period of 3 months. During this period, either party can terminate employment with one week's notice. A probationary review before 3 months will be undertaken. 8. Agency vehicles are available for authorised use and these should be used at all times for work-related purposes, in accordance with the Berry Street Motor Vehicle Policy. However, if you are authorised to use your own vehicle for work-related purposes, you will be paid an allowance per kilometre, which includes provision for comprehensive insurance and other running costs. Berry Street is unable to insure private vehicles owned by staff and will not accept any liability for damage to any staff vehicles incurred while being used for workrelated purposes. 9. Under Victorian WorkCover legislation, it is the applicant s duty to advise Berry Street of any pre-existing medical condition, which could be aggravated by the type of employment for which they are applying. The existence of a medical condition will not preclude you from employment, unless you are unable to perform the inherent requirements of the position. However failure to disclose any relevant injury or disease will jeopardise any entitlement you may otherwise have for a work-related aggravation of that non-disclosed pre-existing condition. 10. Berry Street has a smoke-free workplace policy.

6 INHERENT REQUIREMENTS OF WORK ACTIVITIES / ENVIRONMENT Following is a table that outlines the main physical and psychological requirements of the position. Element Key Activity Frequency Work Environment People Contact Administrative Tasks Manage demanding and changing workloads and Regular competing priorities. Work in a team environment. Daily Work in different geographic locations. Be exposed to all outdoor weather conditions. Daily Work back to back shifts. Wear personal protective equipment (eg: rubber gloves) to provide protection from potential infectious and hazardous substances. Work in unstructured environments (eg Regular outreach). Work office hours with the possibility of Regular extended hours. Work in an open plan office. Daily Work in buildings which may be two-storey. Daily Sit at a computer or in meetings for extended Regular periods. Present at court and other jurisdictions. Perform on call duties. Work with clients who may have a physical or sensory disability. Liaise with government, non-government and Daily community organisations. Interact with members of the public who may Regular display the full range of emotional expressions, including parents, partners, significant others, family members, advocates, doctors, police. Interact with clients and members of the public who could display verbal or physically challenging behaviour. Support and participate with clients in recreational activities (eg: gardening, ball games, swimming, walking, camping, hiking, trampolining, tennis, cricket). Facilitate access to specialist, generic and Regular community services. Undertake supervisory, recruitment, training and Regular professional development activities. Undertake administrative tasks which may Daily include the following: computer work, filing, writing reports, case notes/plans and client records, participating in meetings, concentrating for long periods of time, managing resources and budget and researching and analysing

7 Transport information and data. Undertake intensive administrative tasks, which include computer work, report writing (eg financial reports), participating in meetings and concentrating for long periods of time. Use technology including photocopier, telephones including mobiles, fax, overhead projectors, televisions, videos, electronic whiteboards. Drive vehicles possibly over long distances and in all traffic and weather conditions. Use public transport including trains, buses, trams and taxis. Drive vehicles with possible distractions from client behaviour, verbal or physical. Regular Regular