Software Distribution



Similar documents
How To Install Fcus Service Management Software On A Pc Or Macbook

FOCUS Service Management Software Version 8.5 for Passport Business Solutions Installation Instructions

FOCUS Service Management Software Version 8.5 for CounterPoint Installation Instructions

990 e-postcard FAQ. Is there a charge to file form 990-N (e-postcard)? No, the e-postcard system is completely free.

FINRA Regulation Filing Application Batch Submissions

Helpdesk Support Tickets & Knowledgebase

Often people have questions about new or enhanced services. This is a list of commonly asked questions and answers regarding our new WebMail format.

SBClient and Microsoft Windows Terminal Server (Including Citrix Server)

CenterPoint Accounting for Agriculture Network (Domain) Installation Instructions

BRILL s Editorial Manager (EM) Manual for Authors Table of Contents

MaaS360 Cloud Extender

STIOffice Integration Installation, FAQ and Troubleshooting

1.0 HOW TO ACCESS THE WEB BASED LEARNING PLATFORM

Service Desk Self Service Overview

Configuring an Client for your Hosting Support POP/IMAP mailbox

Exchanging Files Securely with Gerstco Using gpg4win Public Key Encryption

BackupAssist SQL Add-on

Ten Steps for an Easy Install of the eg Enterprise Suite

GETTING STARTED With the Control Panel Table of Contents

Deployment Overview (Installation):

Remote Setup and Configuration of the Outlook Program Information Technology Group

HP Connected Backup Online Help. Version October 2012

Copyright 2013, SafeNet, Inc. All rights reserved. We have attempted to make these documents complete, accurate, and

INUVIKA OPEN VIRTUAL DESKTOP ENTERPRISE

AP Capstone Digital Portfolio - Teacher User Guide

Tipsheet: Sending Out Mass s in ApplyYourself

CSAT Account Management

Using PayPal Website Payments Pro UK with ProductCart

Access EEC s Web Applications... 2 View Messages from EEC... 3 Sign In as a Returning User... 3

Connecting to

Durango Merchant Services QuickBooks SyncPay

Volume THURSTON COUNTY CLERK S OFFICE. e-file SECURE FTP Site (January 2011) User Guide

A Beginner s Guide to Building Virtual Web Servers

Excel Contact Reports

CallRex 4.2 Installation Guide

Telelink 6. Installation Manual

Preparing to Deploy Reflection : A Guide for System Administrators. Version 14.1

Setup O365 mailbox access on MACs

Click Studios. Passwordstate. RSA SecurID Configuration

Merchant Management System. New User Guide CARDSAVE

E-Biz Web Hosting Control Panel

NASDAQ BookViewer 2.0 User Guide

iphone Mobile Application Guide Version 2.2.2

Welcome to CNIPS Training: CACFP Claim Entry

Regions File Transmission

Spamguard SPAM Filter

AvePoint High Speed Migration Supplementary Tools

How to put together a Workforce Development Fund (WDF) claim 2015/16

esupport Quick Start Guide

Emulated Single-Sign-On in LISTSERV Rev: 15 Jan 2010

Create a Non-Catalog Requisition

Readme File. Purpose. What is Translation Manager 9.3.1? Hyperion Translation Manager Release Readme

Instructions for Configuring a SAFARI Montage Managed Home Access Expansion Server

DISASTER RECOVERY PLAN TEMPLATE

1) Update the AccuBuild Program to the latest version Version or later.

Application Advisories for Data Integrator for Non- EDI location

Organisational self-migration guide an overview V1-5 April 2014

e-qip Online Checklist

Getting started with Android

User s Guide. Moduc Elements MagiCAD plugin

CLIENT PORTAL GUIDE SUMMARY

FieldManager Read-Only User Guide (for Contractors) - NDOT Supplemental

Kronos Workforce Timekeeper Frequently Asked Questions

Perl for OpenVMS Alpha

TECHNICAL BULLETIN. Title: Remote Access Via Internet Date: 12/21/2011 Version: 1.1 Product: Hikvision DVR Action Required: Information Only

Adobe Sign. Enabling Single Sign-On with SAML Reference Guide

Program Administrator s Guide to. Student Management

Archiving IVTVision Video (Linux)

Merchant Processes and Procedures

Pronestor Visitor. Module 11. Installation of additional modules Pronestor Visitor Page

Introduction LIVE MAPS UNITY PORTAL / INSTALLATION GUIDE Savision B.V. savision.com All rights reserved.

Licensing Windows Server 2012 R2 for use with virtualization technologies

Licensing Windows Server 2012 for use with virtualization technologies

Citrix XenServer from HP Getting Started Guide

NETWRIX CHANGE NOTIFIER

Supervisor Quick Guide

SDES Service Desk Portal: Opening a Service Ticket

Remote Desktop Tutorial. By: Virginia Ginny Morris

Readme File. Purpose. Introduction to Data Integration Management. Oracle s Hyperion Data Integration Management Release 9.2.

Release Notes. Dell SonicWALL Security firmware is supported on the following appliances: Dell SonicWALL Security 200

Implementing SQL Manage Quick Guide

ISAM TO SQL MIGRATION IN SYSPRO

Using McAllister Payment Solutions and Updating to AVImark version

STIDistrict SQL Database Backup and Restore

Meet Moodle Students introduction to Moodle and

Treasury Gateway Getting Started Guide

Steps to fix the product is not properly fixed issue for international clients.

Valley Transcription Service I-Phone/I-Pod App User s Guide

Setting up your New Staff Voic . EVA: Exchange Voic Access. IT Services

Citrix Client (PN Agent) Upgrade Citrix Receiver 3.3

LeadStreet Broker Guide

Attachment 2 BID PROPOSAL SUBMISSION GUIDE OCTOBER 2014 SOLICITATION

User Manual Brainloop Outlook Add-In. Version 3.4

Agency Fund (Non-Student Org X-Fund) Guidelines Last Revision: 12/7/2009

Transcription:

Sftware Distributin Quantrax has autmated many f the prcesses invlved in distributing new cde t clients. This will greatly reduce the time taken t get fixes laded nt clients systems. The new prcedures cver fixes t RMEx, new releases and new dcumentatin and will be expanded shrtly t include dialer sftware and ther Quantrax prducts. The new prcesses invlve Quantrax staff lading new cde r dcumentatin nt ur new FTP sftware distributin site and clients retrieving bjects frm that site. Clients will require a user-id and passwrd t gain access t the site and these will be sent ut via e-mail. All clients will have access t a cmmn r public flder cntaining cmmn bjects such as new releases and fixes t the base cde. Each client will als have exclusive access t a separate directry cntaining cde that is specific t that client. NOTE: Only dwnlad cde when directed t by Quantrax. If yu feel yu need a PTF that appears n the Quantrax FTP sftware distributin site cntact us befre dwnlading it. This prcedure explains hw t lad and implement a cmplete new release. T make the prcess mre efficient, mst f the cmmands belw can be cpied and pasted. Step 1 Retrieve the SXRMXMOD PTF frm the FTP Site This special PTF is required in rder t be able t lad a cmplete release using the FTP Sftware Distributin site. Clients can sign n t the FTP Sftware Distributin site frm a PC in their ffice and dwnlad bjects t their PC. Any bject can be dwnladed, prvided the client has apprpriate access. Quantrax recmmends using Cre FTP Lite t perfrm dwnlads. This sftware is available free frm the internet, and Quantrax will prvide supprt fr users wh use this ptin. 1. Create a flder n yur hard drive called QuantraxSftware If using Cre FTP Lite, set up Quantrax as a new site. The Hst IP address is 67.90.175.163. Use the default settings fr all ther fields. If yu are nt using Cre FTP Lite, start up Internet Explrer and bring up the fllwing website: ftp://67.90.175.163/public/rmex2.0 2. Yu will be prmpted t lg n. 3. Enter yur user-id and passwrd. 4. Dwnlad the PTF SXRMXMOD.SXRMXMOD t the QuantraxSftware flder If using Cre FTP Lite - On the left side f the windw yu will see yur PC directries/flders and n the right side f the windw yu will see the Quantrax FTP directries. Click n the QuantraxSftware flder n the left Click n the PTF labeled SXRMXMOD.SXRMXMOD n the right Click n the left dwnlad arrw in the tp crner f the FTP windw. This will cpy the SXRMXMOD.SXRMXMOD t the the QuantraxSftware directry that was created n the PC yu are using. The file name n yur PC will be the same file name as the FTP directry. Cpyright 2010 Quantrax Crpratin, Inc. Page 1

Step 2 Lading the SXRMXMOD PTF t RMEx Once yu have dwnladed the SXRMXMOD.SXRMXMOD PTF t yur PC, yu must lad it int yur RMEx prgram library n yur System i5. On yur PC, enter the fllwing cmmands t cpy the dwnladed files t yur iseries: 1. Cpy SXRMXMOD.SXRMXMOD t yur I-Series Click n Start Click n RUN When the bx appears with cmd in it press enter Key in Start FTP and the IP address f yur iseries and press enter (ex. Start ftp 192.169.8.4) Key in yur iseries user-id and press enter Key in yur iseries passwrd and press enter Key in the wrd binary and press enter Key in the fllwing t transfer the SXRMXMOD PTF t yur SCMOD library PUT C:\QuantraxSftware\SXRMXMOD.SXRMXMOD SCMOD/@@RCV.@@RCV and press enter. **T verify the PTF cpied successfully, enter the fllwing n an AS400 cmmand line (ne at a time), hit enter and check that the bjects are there: WRKOBJ OBJ(SCMOD/INSTALLNEF) and WRKOBJ OBJ(SCMOD/INSTALLFIF) If either f these bjects d nt exist, YOU MUST START OVER with step 1. This is usually caused by failing t enter the wrd binary in step 1 and 2 instructins. Once the PTF has been upladed using the steps abve, it will be cpied autmatically t yur prductin system. The smart cde prgram that runs whenever the system is active checks these files peridically and mves the new cde int the apprpriate library. Step 3 Retrieve New Release frm the Quantrax FTP Site DO NOT DO ANY STEPS HIGHLIGHTED IN YELLOW UNLESS INSTRUCTED SPECIFICALLY BY QUANTRAX TO DO SO: 1. Dwnlading the new Release files frm the FTP If using Cre FTP Lite, set up Quantrax as a new site. The Hst IP address is 67.90.175.163. Use the default settings fr all ther fields. If yu are nt using Cre FTP Lite, start up Internet Explrer and bring up the fllwing website: ftp://67.90.175.163/public/rmex2.2 2. Yu will be prmpted t lg n. 3. Enter yur user-id and passwrd. 4. Dwnlad the PTF SAVFRMXB t the QuantraxSftware flder Cpyright 2010 Quantrax Crpratin, Inc. Page 2

If using Cre FTP Lite - On the left side f the windw yu will see yur PC directries/flders and n the right side f the windw yu will see the Quantrax FTP directries. Click n the QuantraxSftware flder n the left Click n the PTF labeled SAVFRMXB n the right Click n the left dwnlad arrw in the tp crner f the FTP windw. This will cpy the SAVFRMXB t the the QuantraxSftware directry that was created n the PC yu are using. The file name n yur PC will be the same file name as the FTP directry 5. Dwnlad the PTF SAVFRMXF t the QuantraxSftware flder If using Cre FTP Lite - On the left side f the windw yu will see yur PC directries/flders and n the right side f the windw yu will see the Quantrax FTP directries. Click n the QuantraxSftware flder n the left Click n the PTF labeled SAVFRMXF n the right Click n the left dwnlad arrw in the tp crner f the FTP windw. This will cpy the SAVFRMXF t the the QuantraxSftware directry that was created n the PC yu are using. The file name n yur PC will be the same file name as the FTP directry Step 4 Lading a New Release f RMEx Clients will run this step t uplad an entire release frm their PC t their iseries. Clients will need t lad a new release f RMEx nly nce every few mnths. This step cpies the data frm yur PC nt the iseries: it des NOT put the new cde int prductin. The new cde is placed first int a save file library called SCINSTALL, and then restred int temprary libraries that will be used later in the upgrade prcess. 1. Sign n t yur iseries and create the fllwing library and files: CRTLIB SCINSTALL CRTSAVF SCINSTALL/SAVFRMXB CRTSAVF SCINSTALL/SAVFRMXF 2. Clear the fllwing files: CLRSAVF SCINSTALL/SAVFRMXB CLRSAVF SCINSTALL/SAVFRMXF 3. Cpy the release files t yur I-Series Click n Start Click n RUN When the bx appears with cmd in it press enter Key in Start FTP and the IP address f yur iseries and press enter (ex. Start ftp 192.169.8.4) Key in yur iseries user-id and press enter Key in yur iseries passwrd and press enter Key in the wrd binary and press enter Key in the fllwing cmmands t transfer the release files t yur I-Series PUT C:\QuantraxSftware\SAVFRMXB SCINSTALL/SAVFRMXB.SAVFRMXB and press enter PUT C:\QuantraxSftware\SAVFRMXF SCINSTALL/SAVFRMXF.SAVFRMXF Cpyright 2010 Quantrax Crpratin, Inc. Page 3

and press enter **T verify the New Release cpied successfully, enter the fllwing n an AS400 cmmand line (ne at a time), hit enter and check that the files are there: DSPSAVF FILE(SCINSTALL/SAVFRMXB) and DSPSAVF FILE(SCINSTALL/SAVFRMXF) If yu d nt see a list f files within each f the abve cmmands, YOU MUST START OVER with step 3. This is usually caused by failing t enter the wrd binary in step 4 instructins Step 5 Implementing a New Release f RMEx Clients will undertake this step when they are ready t put the latest versin f RMEx int prductin. All previus steps d nt change the prductin system and can be run at any time. Step 5 Implementing a New Release f RMEx needs t be scheduled. Please nte that n users will be able t sign n t the system during this prcess. Ntify Quantrax at 301-657-2084 f yur plan t upgrade and schedule supprt fr the time f the upgrade and the first few hurs f prductin n the new release. Pre-Implementatin 1. Yu MUST use the prper call cmmand belw, under the sectin titled Implementatin - #9, based n the current Intelec r RMEx sftware versin yu are n in rder t upgrade t versin RMEx2.0. If yu d NOT see a call cmmand fr yur current versin yu MUST cntact Quantrax befre prceeding with the upgrade. The current release is displayed n the Main menu when yu sign int RMEx. 2. Clients can install this update as lng as n users are n the system. Yu can install the update at any time - at the end f a day (befre nightly prcessing) r at the beginning f a day (after nightly prcessing has cmpleted). Yu MUST have a backup frm the last nightly prcessing that was run r take a separate back up f yur data library if yu are running this at the end f a day. The cmplete install shuld take an hur r less if yu are ging frm a recent versin f Intelec, but will vary depending n yur data vlumes and prcessr. 3. We recmmend that yu run the install at the end f a day and allw time t run nightly prcessing AFTER the install. Even thugh it is nt necessary if yu are n a mre recent versin f RMEX, it is best that yu run a Nightly AFTER the install. If time is a limiting factr, yu shuld create accunt prcessing queues after the install (Yu can use the ptin n the Utilities menu - UT at any menu, then, ptin 6). 4. Upgrades must be run n a dedicated system (N jbs running). Cpyright 2010 Quantrax Crpratin, Inc. Page 4

Implementatin 1. Ensure yu have a backup f yur data libraries. 2. Ensure that all users are signed ff f RMEx. 3. Cancel the Smart Cde prcessing prgram. 4. If yu are using I-Tel, end the dialer server. If yu have a dialer ther than Intelec, cancel thse prgrams. 5. Sign ff RMEx and then sign n again using the User ID QSECOFR. D nt attempt t sign n with an RMEx User ID. At this stage, d nt allw users t sign n. The rest f the installatin prcess takes abut an hur. We will be creating sme new lgical files ver the accunt and payment files. 6. Enter the fllwing cmmands frm a cmmand line: ADDLIBLE SCLIB ADDLIBLE SCMOD CALL INSTALLNEF Fllw the instructins n the screen. The device name shuld be *SAVF. This ptin will take abut 5-10 minutes. At ne pint in the installatin, the system will check that the library SCLIB is nt in use and if it is, it will display any jbs that will need t be cancelled. At the end f this step, yu will be asked t make sure all users have signed ff the system. 7. Sign ff RMEx and then sign n again using the User ID QSECOFR. D nt attempt t sign n with an RMEx User ID. Enter the fllwing cmmands frm a cmmand line: ADDLIBLE SCLIB ADDLIBLE SCMOD CALL INSTALLFIF This step will take a few minutes. 8. Sign ff RMEx and then sign n again using the User ID QSECOFR. D nt attempt t sign n with an RMEx User ID. Enter the fllwing cmmands frm a cmmand line: ADDLIBLE SCLIB ADDLIBLE SCFIX ADDLIBLE SCMOD 9. Implementing the upgrade Chse the call cmmand belw based n yur current versin f sftware. Yu will ONLY run 1 f the belw cmmands: If yu re current sftware versin is lder than RMEx 1.0, yu MUST Cntact Quantrax If yu re current sftware versin is RMEx 1.0 r RMEx 1.2: Key in CALL INSTALRMX1 and press ENTER If yu re current sftware versin is RMEx 2.0 r Higher: Key in CALL INSTALR2.2 and press ENTER Cpyright 2010 Quantrax Crpratin, Inc. Page 5

10. Fllw the instructins n the screen. The release implementatin jb is submitted and will run in batch. This step culd run fr ver an hur, depending n yur data vlumes and prcessr. 11. Check that the install prgram is running by using WRKACTJOB. Once the jb has started, yu shuld wait abut 5 minutes and can leave if there are n messages. 12. This time taken fr this step will depend n the amunt f data n yur system, and yur prcessr speed. An estimate f the time t upgrade is 30 minutes. 13. When this step is ver, the installatin f the new release is cmplete. Yu shuld check the jb t make sure it has cmpleted (WRKMSG QSECOFR) and use the WRKACTJOB cmmand t make sure there are n messages. 14. The cmpletin message "'RMEx Release 2.2 has been installed" will be sent t INTELOPR when the implementatin prcess is cmplete. Make sure the crrect versin has been installed. Pst-Implementatin 1. After Step 14 has cmpleted, yu shuld run nightly prcessing if yu installed the cde at the end f the day. Otherwise, cntinue with yur regular wrk. 2. Please make sure that yu send an e-mail t supprt@quantrax.cm indicating that yu have updated t the new versin. This is very imprtant. Cpyright 2010 Quantrax Crpratin, Inc. Page 6