DISASTER RECOVERY PLAN TEMPLATE

Transcription

1 The bjective f a disaster recvery plan is t ensure that yu can respnd t a disaster r ther emergency that affects infrmatin systems and minimize the effect n the peratin f the business. When yu have prepared the infrmatin described in this tpic cllectin, stre yur dcument in a safe, accessible lcatin ff site. Sectin 1. Example: Majr gals f a disaster recvery plan Here are the majr gals f a disaster recvery plan. T minimize interruptins t the nrmal peratins. T limit the extent f disruptin and damage. T minimize the ecnmic impact f the interruptin. T establish alternative means f peratin in advance. T train persnnel with emergency prcedures. T prvide fr smth and rapid restratin f service. Sectin 2. Example: Persnnel Yu can use the tables in this tpic t recrd yur data prcessing persnnel. Yu can include a cpy f the rganizatin chart with yur plan. Data prcessing persnnel Name Psitin Address Telephne Data prcessing persnnel Name Psitin Address Telephne

2 Data prcessing persnnel Name Psitin Address Telephne Data prcessing persnnel Name Psitin Address Telephne Sectin 3. Example: Applicatin prfile Yu can use the Display Sftware Resurces (DSPSFWRSC) cmmand t cmplete the table in this tpic. Applicatin prfile Applicatin name Critical Yes / N Fixed asset Yes / N Manufacturer Cmments Cmment legend: Runs daily. Runs weekly n.

3 Applicatin prfile Applicatin name Critical Yes / N Fixed asset Yes / N Manufacturer Cmments 3. Runs mnthly n. Sectin 4. Example: Inventry prfile Yu can use the Wrk with Hardware Prducts (WRKHDWPRD) cmmand t cmplete the table in this tpic. Applicatin prfile Manufacturer Descriptin Mdel Serial number Own r leased Cst Ntes: 1. This list shuld be audited every mnths. 2. This list shuld include the fllwing items:prcessing units Disk units Tape and ptical devices Mdels Cntrllers Wrkstatin cntrllers I/O Prcessrs Persnal cmputers General data cmmunicatin Spare wrkstatins Spare displays Telephnes Racks Air cnditiner r heater Humidifier r dehumidifier Miscellaneus inventry Descriptin Quantity Cmments System printer

4 Applicatin prfile Manufacturer Descriptin Mdel Serial number Own r leased Cst Nte: This list shuld include the fllwing items: Tapes PC sftware File cabinet cntents r dcumentatin Tape vault cntents Optical media CDs and DVDs Emulatin packages Language sftware (such as COBOL and RPG) Printer supplies (such as paper and frms) Sectin 5. Infrmatin services backup prcedures Use these prcedures fr infrmatin services backup. System i envirnment Daily, jurnals receivers are changed at and at. Daily, a saving f changed bjects in the fllwing libraries and directries is dne at : The preceding prcedure als saves the jurnals and jurnal receivers. On at a cmplete save f the system is dne. All save media is stred ff-site in a vault at lcatin.

5 Persnal Cmputer It is suggested that all persnal cmputers be backed up. Cpies f the persnal cmputer files shuld be upladed t the System i envirnment n (date) at (time), just befre a cmplete save f the system is dne. It is then saved with the nrmal system save prcedure. This prvides fr a mre secure backup f persnal cmputer-related systems where a lcal area disaster can wipe ut imprtant persnal cmputer systems. Sectin 6. Disaster recvery prcedures Fr any disaster recvery plan, these three elements shuld be addressed. Emergency respnse prcedures T dcument the apprpriate emergency respnse t a fire, natural disaster, r any ther activity in rder t prtect lives and limit damage. Backup peratins prcedures T ensure that essential data prcessing peratinal tasks can be cnducted after the disruptin. Recvery actins prcedures T facilitate the rapid restratin f a data prcessing system fllwing a disaster. Disaster actin checklist This checklist prvides pssible initial actins that yu might take fllwing a disaster. Recvery startup prcedures fr use after actual disaster Cnsider these recvery startup prcedures fr use after actual disaster. Sectin 7. Recvery plan fr mbile site This tpic prvides infrmatin abut hw t plan yur recvery task at a mbile site. 1. Ntify f the nature f the disaster and the need t select the mbile site plan. 2. Cnfirm in writing the substance f the telephne ntificatin t within 48 hurs f the telephne ntificatin. 3. Cnfirm all needed backup media are available t lad the backup machine. 4. Prepare a purchase rder t cver the use f backup equipment. 5. Ntify f plans fr a trailer and its placement (n side f ).

6 6. Depending n cmmunicatin needs, ntify telephne cmpany ( ) f pssible emergency line changes. 7. Begin setting up pwer and cmmunicatins at. a. Pwer and cmmunicatins are prearranged t hk int when trailer arrives. b. At the pint where telephne lines cme int the building ( ), break the current linkage t the administratin cntrllers ( ). These lines are reruted t lines ging t the mbile site. They are linked t mdems at the mbile site.the lines currently ging frm t wuld then be linked t the mbile unit via mdems. c. This can cnceivably require t redirect lines at cmplex t a mre secure area in case f disaster. 8. When the trailer arrives, plug int pwer and d necessary checks. 9. Plug int the cmmunicatins lines and d necessary checks. 10. Begin lading system frm backups. 11. Begin nrmal peratins as sn as pssible: a. Daily jbs b. Daily saves c. Weekly saves 12. Plan a schedule t back up the system in rder t restre n a hme-base cmputer when a site is available. (Use regular system backup prcedures). 13. Secure mbile site and distribute keys as required. 14. Keep a maintenance lg n mbile equipment. Mbile site setup plan Yu can attach the mbile site setup plan here. Cmmunicatin disaster plan Yu can attach the cmmunicatin disaster plan, including the wiring diagrams here. Electrical service Yu can attach the electrical service diagram here. Sectin 8. Recvery plan fr ht site An alternate ht site plan shuld prvide fr an alternative (backup) site. The alternate site has a backup system fr temprary use while the hme site is being reestablished. 1. Ntify f the nature f the disaster and f its desire fr a ht site. 2. Request air shipment f mdems t fr cmmunicatins. (See fr cmmunicatins fr the ht site.) 3. Cnfirm in writing the telephne ntificatin t within 48 hurs f the telephne ntificatin. 4. Begin making necessary travel arrangements t the site fr the peratins team. 5. Cnfirm that yu have enugh save media and that it is packed fr shipment t restre n the backup system. 6. Prepare a purchase rder t cver the use f the backup system. 7. Review the checklist fr all necessary materials befre departing t the ht site.

7 8. Make sure that the disaster recvery team at the disaster site has the necessary infrmatin t begin restring the site. 9. Prvide fr travel expenses (cash advance). 10. After arriving at the ht site, cntact hme base t establish cmmunicatins prcedures. 11. Review materials brught t the ht site fr cmpleteness. 12. Start t lad the system frm the save media. 13. Begin nrmal peratins as sn as pssible: a. Daily jbs b. Daily saves c. Weekly saves 14. Plan the schedule t back up the ht-site system in rder t restre n the hme-base cmputer. Alternate-site system cnfiguratin Yu can attach the alternate-site system cnfiguratin here. Sectin 9. Restring the entire system Yu can learn hw t restre the entire system. T get yur system back t the way it was befre the disaster, use the prcedures in Checklist 20: Recvering yur entire system after a cmplete system lss. Befre yu begin: Find the fllwing save media, equipment, and infrmatin frm the n-site tape vault r the ffsite strage lcatin: If yu install frm the alternate installatin device, yu need bth yur save media and the CD-ROM media cntaining the Licensed Internal Cde. All save media frm the mst recent cmplete save peratin The mst recent save media frm saving security data (SAVSECDTA r SAVSYS) The mst recent save media frm saving yur cnfiguratin, if necessary All save media that cntains jurnals and jurnal receivers that yu saved since the mst recent daily save peratin All save media frm the mst recent daily save peratin PTF list (stred with the mst recent cmplete save media, weekly save media, r bth) Save media list frm mst recent cmplete save peratin Save media list frm mst recent weekly save peratin Save media list frm daily saves Histry lg frm the mst recent cmplete save peratin Histry lg frm the mst recent weekly save peratin Histry lg frm the daily save peratins The Installing, upgrading, r deleting i5/os and related sftware PDF. Yu can rder a printed versin f this PDF (SC ; feature cde 8006) with i5/os sftware upgrade rders r new hardware rders. The Recvering yur system PDF. Yu can rder a printed versin f this PDF (SC ; feature cde 8007) with i5/os sftware upgrade rders r new hardware rders.

8 Telephne directry Mdem manual Tl kit Sectin 10. Rebuilding prcess The management team must assess the damage and begin the recnstructin f a new data center. If the riginal site must be restred r replaced, the fllwing questins are sme f the factrs t cnsider: What is the prjected availability f all needed cmputer equipment? Will it be mre effective and efficient t upgrade the cmputer systems with newer equipment? What is the estimated time needed fr repairs r cnstructin f the data site? Is there an alternative site that mre readily can be upgraded fr cmputer purpses? After the decisin t rebuild the data center has been made, g t Sectin 12. Disaster site rebuilding. Sectin 11. Testing the disaster recvery plan In successful cntingency planning, it is imprtant t test and evaluate the plan regularly. Data prcessing peratins are vlatile in nature, resulting in frequent changes t equipment, prgrams, and dcumentatin. These actins make it critical t cnsider the plan as a changing dcument. Table 1 shuld be helpful fr cnducting a recvery test. Table 1. Checklist fr testing the disaster recvery plan Item Yes N Applicable Nt applicable Cmments Cnducting a Recvery Test 1. Select the purpse f the test. What aspects f the plan are being evaluated? 2. Describe the bjectives f the test. Hw will yu measure successful achievement f the bjectives? 3. Meet with management and explain the test and bjectives. Gain their agreement and supprt. 4. Have management annunce the test and the expected cmpletin time. 5. Cllect test results at the end f the test perid. 6. Evaluate results. Was recvery successful? Why r why nt? 7. Determine the implicatins f the test results. Des successful recvery in a simple

9 Table 1. Checklist fr testing the disaster recvery plan Item case imply successful recvery fr all critical jbs in the tlerable utage perid? 8. Make suggestins fr changes. Call fr respnses by a given date. 9. Ntify ther areas f results. Include users and auditrs. 10. Change the disaster recvery plan manual as necessary. Yes N Applicable Nt applicable Cmments Areas t be tested 11. Recvery f individual applicatin systems by using files and dcumentatin stred ff-site. 12. Relading f system save media and perfrming an initial prgram lad (IPL) by using files and dcumentatin stred ff-site. 13. Ability t prcess n a different cmputer. 14. Ability f management t determine pririty f systems with limited prcessing. 15. Ability t recver and prcess successfully withut key peple. 16. Ability f the plan t clarify areas f respnsibility and the chain f cmmand. 17. Effectiveness f security measures and security bypass prcedures during the recvery perid. 18. Ability t accmplish emergency evacuatin and basic first-aid respnses. 19. Ability f users f real time systems t cpe with a temprary lss f nline infrmatin. 20. Ability f users t cntinue day-t-day peratins withut applicatins r jbs that are cnsidered nncritical. 21. Ability t cntact the key peple r their designated alternates quickly. 22. Ability f data entry persnnel t prvide the input t critical systems by using alternate sites and different input media. 23. Availability f peripheral equipment and prcessing, such as printers and scanners. 24. Availability f supprt equipment, such as air cnditiners and dehumidifiers. 25. Availability f supprt: supplies, transprtatin, cmmunicatin. 26. Distributin f utput prduced at the recvery site. 27. Availability f imprtant frms and

10 Table 1. Checklist fr testing the disaster recvery plan Item paper stck. 28. Ability t adapt plan t lesser disasters. Yes N Applicable Nt applicable Cmments Sectin 12. Disaster site rebuilding Use this infrmatin t d disaster site rebuilding. Flr plan f data center. Determine current hardware needs and pssible alternatives. Data center square ftage, pwer requirements and security requirements. Square ftage Pwer requirements Security requirements: lcked area, preferably with cmbinatin lck n ne dr. Flr-t-ceiling studding Detectrs fr high temperature, water, smke, fire and mtin Raised flr Vendrs Yu can attach the vendrs infrmatin here. Flr plan Yu can include a cpy f the prpsed flr plan here. Sectin 13. Recrd f plan changes Keep yur plan current, and keep recrds f changes t yur cnfiguratin, yur applicatins, and yur backup schedules and prcedures. Yu can get print a list f yur current lcal hardware by typing the fllwing cmmand: DSPLCLHDW OUTPUT(*PRINT)