INSTALLATION AND PROGRAMMING MANUAL

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1 INSTALLATION AND PROGRAMMING MANUAL Rev

2 TABLE OF CONTENTS Chapter 1 GETTING STARTED Chapter 2 INSTALLATION WIRING DIAGRAM Chapter 3 PROGRAMMING Chapter 4 SYSTEM S OPERATION Chapter 5 TROUBLE SHOOTING GUIDE GENERAL FCC REQUIREMENTS QUICK GUIDE AeGIS 7000P Page 2

3 LIMITATIONS OF LIABILITY This manual is subject t change withut ntice. Pach and Cmpany is nt liable fr any errrs that might ccur frm use f this dcument, nr is any cmmitment t update the infrmatin herein implied. Pach and Cmpany des nt assume any liability fr any damages, which may arise in installatin r use f the AeGIS 7000P Series. Pach and Cmpany des nt assume liability fr any incmpatibility between the AeGIS 7000P Series and users devices. Pach & Cmpany reserves the right t make changes withut prir ntice t any prducts in rder t imprve reliability, functin r design. AeGIS 7000P Page 3

4 Chapter 1 GETTING STARTED Intrductin Pach & Cmpany thanks and cngratulates yu n the purchase f yur AeGIS 7000P Series Telephne Entry Access Cntrl Systems. The manual is designed t guide yu thrugh the prper prgramming and use f the AeGIS 7000P Series. It is imprtant fr yu t read and fllw the manual cmpletely. The Aegis 7000P Series cmes with tw years warranty. System Descriptin, Specificatins and Accessries AeGIS 7000P Series utilizes micrprcessr technlgy t prvide security as well as cnvenience t yu. It is designed fr residential and cmmercial buildings, military and gvernment sites, industrial facilities, r any lcatin where access cntrl is required. It uses a dedicated phne line and cnnects t the public telephne netwrk. Authrizatin fr access cntrl is thrugh the telephne line, r with the tenant's wn access cde, which is entered n the system keypad. The tenants MUST have a telephne t allw remte visitr access. Als, as a standard feature, the tenant is allwed t "call" the Aegis unit and cnverse with the visitr using a tuch tne phne. The system parameters and tenants data will be entered via the keypad and the LCD prvides easy display. Nn-vlatile technlgy is used fr AeGIS 7000P series. The tenant database will nt be lst during a pwer failure. Standard features: Prgram and stre the tenant's name, directry cde, telephne number and persnal access cde. Unlcking dr r gate remtely by the tenant using his r her telephne keypad. Unlcking dr r gate by the tenant using his r her wn private access cde. Built-in back-light LCD directry, Pstal Switch. Wrks behind a PBX t dial extensins (analg nly). Keypad Activated t supprt Vice Mail. Prgrammable features 2, 3 r 4 digit directry cde Lck ut cunt Manual Unlck-Aut, cunt-dwn timer re-lck. 4-digit unit master cde prtectin Open Interval Talk Time timer AeGIS 7000P Page 4

5 Technical Specificatins Pwer Input: 12 VAC 40 VA (supplied) r 12 VDC 40VA UL Listed Transfrmer Current Cnsumptin: 500mA idle, 700mA peratin Emergency Battery: 12Vdc, 4Ahr rechargeable (nt supplied) Telephne Line: Standard vice grade RJ11 jack. Night Light: 14V 0.080A 15,000 Average life hurs. Operating Envirnment: Temp. 32 F t +140 F Relative Humidity 0% t 95% nn-cndensing. Heater Pad (AHP5) is required if the ambient temperature is belw 32 F. Relay Output: Frm C Dry Cntact 120 VAC 10A/ 24VDC 10A/ 250VAC 7A Memry Type: Nn-vlatile Tne Detectin: Crystal cntrlled, capable f detecting shrt bursts 80 ms Ringer Equivalence: 0.6B Munting: Surface r Full-Flush. Cnstructin: 16-gauge stainless steel Shipping: 11 lbs. r 5 kg. Apprximate Dimensins: 10.75" (27.3Cm) x 8.5" (21.6Cm) x 3.125" (7.9Cm) (HWD) Specificatins subject t change withut prir ntice Accessries and Replacement Parts Visit ur website r call Unpacking the System All the items belw cme with the AeGIS 7000P Series. If yu have missing items, please cntact yur distributr r Pach and Cmpany at (888) AeGIS 7000P Page 5

6 Limited Warranty Pach and Cmpany new prducts are warranted t be free f defects in material r wrkmanship fr a perid f 24 mnth frm the date f purchase. This warranty extends nly t whlesale custmers wh buy direct frm Pach and Cmpany r thrugh Pach and Cmpany s nrmal distributin channels. Pach and Cmpany des nt warrant this prduct in any way t the end user cnsumer. Cnsumers must btain warranty infrmatin frm the selling dealer and/r installer as t the nature f the dealer s warranty, if any. All cntact t Pach and Cmpany frm the end user cnsumer will be referred t the cnsumer s selling dealer and/r installer. AeGIS 7000P Page 6

7 There are n bligatins and/r liabilities n the part f Pach and Cmpany fr cnsequential damages arising ut f r in cnnectin with use r perfrmance f Pach and Cmpany prducts r ther indirect damages with respect t lss f prperty, revenue, r prfit, r cst f remval, installatin, r reinstallatin. Any use r change t Pach and Cmpany prducts nt expressly apprved by the manufacturer, and perfrmed by an authrized dealer/installer will immediately vid the warranty. All implied warranties, including warranties fr marketability as well as implied warranties fr suitability, are valid nly until the warranty expires r is vided, whichever cmes first. This Pach and Cmpany Limited Warranty is in lieu f all ther warranties express r implied and all Pach and Cmpany warranties are subject, but nt limited, t the fllwing cnditins. New Prduct Plicy The prducts must be prperly installed as specified; and maintained r used as intended. Cause f prduct failure is nt due t vandalism r malicius mischief, imprper installatin, abnrmal physical r electrical stress, lightning, pwer surges, misuse, negligence, accidents, r Natural disasters. Warranty is immediately null and vid if the prduct has been altered, repaired, r mdified withut express written authrizatin frm Pach and Cmpany Technical Department, with such authrizatin given nly t manufacturer apprved dealer/installers. Under n circumstances will Pach and Cmpany hnr warranty any prduct fund t have been altered, repaired, and/r mdified by the end-user cnsumer. Pach and Cmpany reserves the right t repair the prduct, r replace a warranted prduct with a like prduct f equal value in the event riginal prduct cannt be repaired. Distributrs and/r Dealer-Installer must first btain a Return Merchandise Authrizatin (RMA) number frm Pach and Cmpany Technical Department befre returning any prduct t factry fr repair, whether under warranty r nt. N returns accepted withut RMA. Return Merchandise Authrizatin (RMA) numbers will nt be issued t the end-user cnsumers. Cnsumers must cntact their selling dealer-installer fr any/all warranty issues. Distributr and/r Dealer-Installer are respnsible fr all shipping charges, incl. freight and insurance fees, fr prducts shipped t Pach and Cmpany repair center. Pach and Cmpany warranty des nt guarantee any prduct t be free f peratin errr r service interruptin in any way during the curse f daily prduct peratin. Pach and Cmpany is nt respnsible fr time, travel, and/r labr csts f any distributr and/r dealer-installer, including but nt limited t, any expenses t install, uninstall r reinstall hardware/sftware/firmware related t warranty issues, prduct enhancements, r prduct failures. New Prduct Warranty Exceptin Wiegand card, keyfb and transmitter Pach and Cmpany warrants the wiegand card, clam, and keyfb t be free f defects in material r wrkmanship fr a perid f three (3) mnths frm the date f invice. The abve warranty is subject t the fllwing cnditins. AeGIS 7000P Page 7

8 The prducts must be prperly installed as specified; and maintained r used as intended Cause f prduct failure is nt due t vandalism r malicius mischief, imprper installatin, abnrmal physical r electrical stress, lightning, pwer surges, misuse, negligence, accidents, r Natural disasters Warranty is immediately null and vid if the prduct has been altered, repaired, r mdified withut express written authrizatin frm Pach and Cmpany Technical Department, with such authrizatin given nly t manufacturer apprved dealer/installers Under n circumstances will Pach and Cmpany hnr warranty any prduct fund t have been altered, repaired, and/r mdified by the end-user cnsumer. Pach and Cmpany reserves the right t repair the prduct, r replace a warranted prduct with a like prduct f equal value in the event riginal prduct cannt be repaired. Distributrs and/r Dealer-Installer must first btain a Return Merchandise Authrizatin (RMA) number frm Pach and Cmpany Technical Department befre returning any prduct t factry fr repair, whether under warranty r nt. N returns accepted withut RMA. Return Merchandise Authrizatin (RMA) numbers will nt be issued t the end-user cnsumers. Cnsumers must cntact their selling dealer-installer fr any/all warranty issues. Distributr and/r Dealer-Installer are respnsible fr all shipping charges, incl. freight and insurance fees, fr prducts shipped t Pach and Cmpany repair center. Pach and Cmpany warranty des nt guarantee any prduct t be free f peratin errr r service interruptin in any way during the curse f daily prduct peratin. Pach and Cmpany is nt respnsible fr the time, travel, and/r labr csts f any distributr and/r dealer-installer, including but nt limited t, any expenses t install, uninstall r reinstall hardware/sftware/firmware related t warranty issues, prduct enhancements, r prduct failures. AeGIS Parts Limited Warranty Pach and Cmpany parts are warranted t be free f defects in material r wrkmanship fr a perid f six (6) mnths), frm the date f purchase r repair. This warranty extends nly t whlesale custmers wh buy direct frm Pach and Cmpany r thrugh Pach and Cmpany s nrmal distributin channels. Cnsumers must btain warranty infrmatin frm the selling dealer and/r installer as t the nature f the dealer s warranty, if any. All cntact t Pach and Cmpany frm the end user cnsumer will be referred t the cnsumer s selling dealer and/r installer. This Pach and Cmpany Limited Warranty is in lieu f all ther warranties express r implied and all Pach and Cmpany warranties are subject, but nt limited, t the fllwing cnditins. Replacement Parts The prducts must be prperly installed as specified; and maintained r used as intended. Cause f prduct failure is nt due t vandalism r malicius mischief, imprper installatin, abnrmal physical r electrical stress, lightning, pwer surges, misuse, negligence, accidents, r Natural disasters. Warranty is immediately null and vid if the prduct has been altered, repaired, r mdified withut express written authrizatin frm Pach and Cmpany Technical Department, with such authrizatin given nly t manufacturer apprved dealer/installers. Under n circumstances will Pach and Cmpany hnr warranty any prduct fund t have been altered, repaired, and/r mdified by the end-user cnsumer. AeGIS 7000P Page 8

9 Pach and Cmpany reserves the right t replace a warranted prduct with a like prduct f equal value in the event riginal system cannt be repaired. Distributrs and/r Dealer-Installer must first btain a Return Merchandise Authrizatin (RMA) number frm Pach and Cmpany Technical Department befre returning any prduct t factry fr repair, whether under warranty r nt. N returns accepted withut RMA. Return Merchandise Authrizatin (RMA) numbers will nt be issued t the end-user cnsumers. Cnsumers must cntact their selling dealer-installer fr any/all warranty issues. Distributr and/r Dealer-Installer are respnsible fr all shipping charges, incl. freight and insurance fees, fr prducts shipped t Pach and Cmpany repair center. Pach and Cmpany warranty des nt guarantee any prduct t be free f peratin errr r service interruptin in any way during the curse f daily prduct peratin. Pach and Cmpany is nt respnsible fr time, travel, and/r labr csts f any distributr and/r dealer-installer, including but nt limited t, any expenses t install, uninstall r reinstall hardware/sftware/firmware related t warranty issues, prduct enhancements, r prduct failures. AeGIS Nn-warranty repair limited warranty Nn-warranty repair plicy Pach and Cmpany warrants repairs t be free f defects in material r wrkmanship fr a perid f three (3) mnths frm the date f repair and invice. This warranty extends nly t whlesale custmers wh buy direct frm Pach and Cmpany r thrugh Pach and Cmpany s nrmal distributin channels. Cnsumers must btain warranty infrmatin frm the selling dealer and/r installer as t the nature f the dealer s warranty, if any. All cntact t Pach and Cmpany frm the end user cnsumer will be referred t the cnsumer s selling dealer and/r installer. This Pach and Cmpany Limited Warranty is in lieu f all ther warranties express r implied and all Pach and Cmpany warranties are subject, but nt limited, t the fllwing cnditins. The prducts must be prperly re-installed as specified; and maintained r used as intended. Cause f repaired prduct failure is nt due t vandalism r malicius mischief, imprper installatin, abnrmal physical r electrical stress, lightning, pwer surges, misuse, negligence, accidents, r Natural disasters. Warranty is immediately null and vid if the prduct has been altered, repaired, r mdified withut express written authrizatin frm Pach and Cmpany Technical Department, with such authrizatin given nly t manufacturer apprved dealer/installers. Under n circumstances will Pach and Cmpany hnr warranty f any prduct fund t have been altered, repaired, and/r mdified by the end-user cnsumer. Pach and Cmpany reserves the right t replace a previusly repaired prduct with a like prduct f equal value in the event f repair failure, prvided repair failure ccurs within the specified warranty perid. Distributrs and/r Dealer-Installer must first btain a Return Merchandise Authrizatin (RMA) number frm Pach and Cmpany Technical Department befre returning any prduct t factry fr nn-warranty repair. N repair returns accepted withut RMA. Return Merchandise Authrizatin (RMA) numbers will nt be issued t the end-user cnsumers. Cnsumers must cntact their selling dealer-installer fr any/all warranty issues. Distributr and/r Dealer-Installer are respnsible fr all shipping charges, incl. freight and AeGIS 7000P Page 9

10 insurance fees, fr prducts shipped t Pach and Cmpany repair center. Pach and Cmpany warranty des nt guarantee any prduct, new r repaired, t be free f peratin errr r service interruptin in any way during the curse f daily prduct peratin. Pach and Cmpany is nt respnsible fr time, travel, and/r labr csts f any distributr and/r dealer-installer, including but nt limited t, any expenses t install, uninstall r reinstall hardware/sftware/firmware related t warranty issues, prduct enhancements, r prduct failures. IMPORTANT REPAIR NOTE: Pach and Cmpany will perfrm a factry physical evaluatin f all prducts submitted fr repair at receipt f item, and reserves the right t decline repairs after said physical evaluatin. In the event a returned prduct is deemed ineligible fr repair; the prduct will be returned t sender via cmmn carrier grund at Pach and Cmpany expense. AeGIS 7000P Page 10

11 Chapter 2 INSTALLATION WIRING DIAGRAM Figure 2.1 Checking yur installatin AeGIS 7000P Page 11

12 1. Turn the Pwer On, the display will g int cycle mde as shw LCD DISPLAY OK FLASH OK DTMF OK INIT START COMPLETE... Welcme t Pach s WARNING: IF THE DISPLAY SHOWS BLANK SCREEN, TURN THE SYSTEM IMMEDIATELY 2. Check fr the tne n the keypad buttns 0-9, # and * 3. Clear the memry. REFER TO FUNCTION CODE 50 TO CLEAR SYSTEM S MEMORY 4. Adjust the speaker vlume, press # wait fr dial tne, clckwise-decrease, cunter clckwise-increase refer t figure Adjust the display intensity refer t figure 2.1 AeGIS 7000P Page 12

13 Chapter 3 PROGRAMMMING I. Tw ways t Lg-n t prgramming mde: First using system s keypad 1. Press 0 and # simultaneusly then release, see belw Press 0# simultaneusly, LCD screen will stp scrlling if the LCD is still scrlling repeat the prcess then 4-digit Master Cde (0000 is default master cde) 2. The screen will shw as belw, if the master cde is valid Select Func: Lng beep, if the master cde is invalid, need key t unlck the system then use the secnd methd t lg-n t prgramming. 3. Select the prgramming functin cde. Secnd using the Master Cde retrieval buttn n page Press and release black buttn (see figure 2.1, step 10), then the display will shw: Select Func: 2. Select the prgramming functin cde. AeGIS 7000P Page 13

14 II. Keypad Functin and Layut III. Prgramming Functin Cdes FUNCTION CODE 00 MASTER CODE (0000 is default) Change the master cde fr yur security PROGRAMMING Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 00 then press # MASTER CODE: Enter new 4-digit master cde then press # 01 ADDING NEW TENANT DIRECTORY Each tenant must have unique directry. Directry can be set 2-4 digit. See functin cde 06, p17 NOTE: DO NOT START DIRECTORY WITH 00, 000, r 0000 Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 01 then press # Enter Dir: _ 2. Enter 2, 3 r 4 digit directry depending n functin cde 09 setting, then pres # AeGIS 7000P Page 14

15 NOTE: DIRECTORY MUST BE UNIQUE FOR EACH TENANT OTHERWISE THE DISPLAY WILL SHOW DIR # is used! WARNING: IF THE DIRECTORY IS USED TO PROGRAM THE 4 DIGIT ACCESS CODE OR TELEPHONE NUMBER WITHOUT NAME, THEN YOU MUST KNOW THE DIRECTORY CODE TO DELETE THE 4 DIGIT ACCESS CODE OR PHONE NUMBER. IF THE DIRECTORY IS FORGOTTEN, YOU MUST ERASE THE SYSTEM TO FACTORY DEFAULT. Enter the Name _ 3. Enter the persn name up t 16-characters. Press # after entering each letter, see (Keypad Functin and Layut page 14). Press ## after entering last letter. The screen will shw PH#: _ 4. Enter telephne number up t 11 digit, then press #, Access Cde: 5. Enter 4-digit access cde then press #. Repeat step 1 t prgram anther tenant. 02 EDITING TENANT DIRECTORY NOTE: PRESS # TO KEEP EXISTING INFORMATION Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 02 then press # Enter Dir: _ 2. Enter 2, 3 r 4 digit directry t be edited Enter the Name NOTE: IF DIRECTORY DOES NOT EXIST, THE DISPLAY WILL SHOW DIR nt exist! _ 3. Enter the persn name up t 16-digit. Press # after entering each letter see ( Keypad Functin and Layut page 14). Press ## after entering last letter. The screen will shw PH#: _ 4. Enter telephne number up t 11 digit, then press #, Access Cde: AeGIS 7000P Page 15

16 5. Enter 4-digit access cde then press #. Repeat step 1 t edit anther tenant directry. 03 DELETING A DIRECTORY NOTE: IF DIRECTORY DOES NOT EXIST, THE DISPLAY WILL SHOW Errr n Delete! Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 03 then press # Delete Dir: _ 2. Enter directry number t be deleted (i.e. directry 001) then press # 001 is deleted! 04 DELETING ALL DIRECTORY Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 04 then press # Delete all? Press 13 then # Are yu sure? 5 3. Press 5 then # 05 MANUAL OPEN AND CLOSE RELAY 1 00= clse 01-99= pen hurs timer 99= pen fr indefinite time Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 05 then press # OPEN: 00 HOURS 2. Enter hurs timer, 00=clse r 99= pen fr indefinite time then press #, hear beep beep!!! 06 DIRECTORY DIGIT 2, 3 r 4 digit Default is 3-digit NOTE: ALL TENANT DIRECTORIES MUST HAVE SAME NUMBER OF DIGIT Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 06 then press # DIR DIGITS: 3 2. Replace the directry digit t 2 r 4 digit, then AeGIS 7000P Page 16

17 press # WARNING: CHANGING THE DIRECTORY DIGIT WILL ERASE ALL TENANT DIRECTORY Wait.. 07 SINGLE OR MULTI SYSTEM 1= Single 0= Multi Default is single NOTE: SET TO MULTI IF MORE THAN ONE SYSTEM SHARING ONE PHONE LINE 08 SYSTEM ID Nt applicable 10 WELCOME MESSAGE Welcme message is up t 48-characters and divided int 3- segments and 16-characters fr each segment Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 07 then press # 2. Select 1 r 0 then press # Nt Applicable SING=1, MULT=0: 1 Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 10 then press # Welcme t Pach 1 st segment 2. Change the welcme screen,, see (Keypad Functin and Layut page 14). 3. Press # after entering the last letter n 1 st segment s Telephne Acce 2 nd segment 4. Press # after entering the last letter n 2 nd segment ss System ** 3 rd segment 5. Press # after entering the last letter n 3 rd segment. 40 MASTER CODE MASK 0= Unmask 1=Mask Default is Unmasked Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 40 then press # AeGIS 7000P Page 17

18 MC_MASK 1=YES:0 2. Select 0=Unmask r 1=Mask then press # WARNING: MASKING THE MASTER CODE WILL DISABLE THE RETRIEVAL BUTTON. THERE ISN T A WAY TO RECOVER THE MASTER CODE. PACH AND COMPANY WILL NOT COVER THE WARRANTY IF THE MASTER CODE HAS BEEN FORGOTTEN. IF YOU ARE THE INSTALLER DO NOT MASK THE MASTER CODE. 46 FIRMWARE VERSION Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 46 then press # V: /28/11 V:7150 is mdel number 7150P 01/28/11 is firmware release date 50 ERASE MEMORY TO FACTORY DEFAULT SETTING 1= Erase 0= Cancel WARNING: SYSTEM WILL BE RESTORED TO FACTORY DEFAULT, ALL DATABASES WILL BE ERASED, NO WAY TO RECOVER. 51 ENABLE NO PHONE BILL 0= Dedicated phne line 1= n phne bill Default is 0 Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 50 then press # 1 t Cnfirm: _ 2. Press 1= erase r 0= cancel then press # Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 51 then press # NPB [0 1]:0 2. Press 0= dedicated phne line r 1= n phne bill then press # 70 TALK TIME Secnds Default is 60 secnds Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 70 then press # AeGIS 7000P Page 18

19 TALK TIME: Press then press # 71 DOOR OPEN TIME Secnds Default is 12 secnds Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 71 then press # DOOR OPEN:12 2. Press then press # 72 LOCK OUT COUNT 1-9 Times Default is 3 times WARNING: SYSTEM WILL BE DISABLED FOR 90 SECONDS IF INVALID ACCESS CODE HAS BEEN ENTERED ACCORDING TO THE SETTING OF LOCK OUT COUNT. Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 72 then press # LOCK OUT CNT:3 2. Press 1-9 then press # 73 TONE OR PULSE Nt Applicable 74 AUTO ANSWER 1= enable 0= disable Default is 1 (enable) The system will answer incming call between 2 nd - 4 th ring. Press * t establish tw ways cmmunicatin with the persn at the system 75 KEYPAD BEEP OFF 1= enable (beep n) 0= disable (beep ff) Default is 1 (enable) Nt applicable Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 74, then press # AUTO ANSWER=1:1 2. Press 1= enable r 0= disable then press # Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 75 then press # BEEP On=1Off=0:1 76 OPENNING DOOR BEEP OFF 1= enable (beep n) 0= disable (beep ff) Default is 1 (enable) 2. Press 1= enable r 0= disable then press # Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 76 then press # AeGIS 7000P Page 19

20 UnlckBeep (1,0) 1 2. Press 1= enable r 0= disable then press # 77 PBX 0= disable 1= enable Default is disable Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 77 then press # PBX_EN(1,0):0 2. Press 1= enable r 0= disable then press #, if 1 is selected, the screen will shw: PBX _N(0 9): _ 3. Select the number fr the PBX t access an utside line, typically is 9, Delay(1 5S): 4. Select delay time ( 1 secnd t 5 secnd), mst PBX will take 1-2 secnds delay time 78 VIEW DIRECTORY BY NAME Directry number can be viewed if the tenant name is prgrammed int the directry. Tenant s name will shw in alphabetical rder. WARNING: IF THE DIRECTORY IS USED TO PROGRAM THE 4 DIGIT ACCESS CODE OR TELEPHONE NUMBER WITHOUT NAME, THEN FUNCTION CODE 78 WILL NOT WORK Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 78 then press #, the display will shw as an example shwn PACH AND COMPANY 2. Press 3- scrll A-Z 6- scrll Z-A 3. Press # t view the directry assciated with the tenant s name. DIR: Repeat step 2 t view next tenant s directry. 91 TOTAL NUMBER OF TENANT DIRECTORY Number f tenants are ccupied the system memry Must be in prgramming mde, see Tw ways t Lg-n t prgramming mde: n page Enter functin cde 91 then press # Ttal TnT: The display abve is shwn the ttal number f tenant s directry is 2 AeGIS 7000P Page 20

21 Chapter 4 SYSTEM S OPERATION A. Hw t view tenant s directry 1. Press (scrll A-Z) r 2. Press (scrll Z-A) B. Hw t initiate a call frm the system Tw ways t initiate a call 1. By scrlling (see A, press 3 r 6 t scrll) then press # t call 2. By directry, press # (wait fr dial tne) then press the tenant s directry number. NOTE: VISITOR MUST KNOW THE TENANT S DIRECTORY NUMBER C. Hw t release the dr remtely 1. Establish a cmmunicatin 2. Tenant must press 9 t release the dr. ALTHOUGH, THE SYSTEM IS TESTED WITH MOST PHONES, COMPATIBILITY ISSUE MAY STILL BE OCCURRED, ESPECIALLY WITH VOICE OVER IP (VOIP) PHONE. PULSE PHONE WILL NOT WORK D. Hw t make a call t an extensin r vice mail 1. Established a cmmunicatin 2. Press the vice mail r extensin number using the system s keypad. E. Hw t extend talk time Talk time is set using functin cde 70 ( secnds), see p Establish a cmmunicatin 2. Warning beep will be heard 10 minutes befre the talk time expired. 3. Press # t extend the talk time F. Hw t call int the system Yu must knw the system s phne number 1. Call the system s phne number 2. The system will answer between 2 nd - 4 th rings, then BEEP BEEP! will be heard 3. Press t establish cmmunicatin 4. Press 9 t release the dr. AeGIS 7000P Page 21

22 G. Hw t use the 4-digit access cde t pen the dr 1. Press, the welcme screen will stp scrlling therwise repeat this step. 2. Press 4-digit valid access cde. H. Hw t increase r decrease the display s intensity I. Hw t increase r decrease the speaker s vlume WARNING: SYSTEM WILL BE DISABLED FOR 90 SECONDS IF INVALID ACCESS CODE HAS BEEN ENTERED ACCORDING TO THE SETTING OF LOCK OUT COUNT (FUNCTION CODE 72, p19) 1. Lcate the display intensity adjustment see figure 2.1, p11 2. Turn cunter clckwise t increase r clckwise t decrease 1. Lcate the speaker s vlume adjustment see figure 2.1, p11 2. Turn cunter-clckwise t increase r clckwise t decrease Use Functin cde 91, see chapter 3, p20 J. Hw t check the ttal tenant s directry in the system K. Hw t check my system mdel number Use Functin cde 46, see chapter 3, p18 AeGIS 7000P Page 22

23 Chapter 5 TROUBLE SHOOTING GUIDE N audi n key(s) press N dial tne AUDIO PROBLEMS 1. Turn the system s pwer ff and n 2. Check the speaker and micrphne cnnectin, check fr brken wires. 3. Discnnect the micrphne and speaker cnnectr then check the speaker s impedance, must read between hms 1. Turn the system s pwer ff and n 2. Check the phne line fr dial tne. Must check at the end f the phne crd. 3. Discnnect the micrphne and speaker cnnectr then check the speaker s impedance, must read between hms Tenant can t hear frm the system Visitr can t hear tenant 1. Turn the system s pwer ff and n 2. Check the speaker and micrphne cnnectin, check fr brken wires 1. Turn the system s pwer ff and n 2. Check the speaker and micrphne cnnectin, check fr brken wires. 3. Discnnect the micrphne and speaker cnnectr then check the speaker s impedance, must read between hms DISPLAY PROBLEMS Display shws nn-readable characters Display shws blank 1. Turn the system s pwer ff and n 2. Erase the memry t factry default, see functin cde 50, p Turn the system s pwer ff and n 2. If this is a new installatin, turn the system pwer OFF immediately. LCD s ribbn cnnectin may be incrrect. Call ur technical department Adjust the LCD s intensity, see figure 2.1 p11 4. Pssibility is bad display Displays shws 8-square blcks Display is hard t read 1. Turn the system s pwer ff and n 2. Turn dwn the LCD s cntrast, see figure 2.1 p11 3. Pssibility is bad main bard 1. Turn the system s pwer ff and n 2. Turn up the LCD s cntrast, see figure 2.1 p11 3. Lw temperature may cause this issue, install a heater pad (AHP5) COMMUNICATION PROBLEMS AeGIS 7000P Page 23

24 N dial tne System can t call ut Hear Static n phne line Hear radi statin n phne line 1. Turn the system s pwer ff and n 2. Check the phne line fr dial tne. Must check at the end f the phne crd. 3. Discnnect the micrphne and speaker cnnectr then check the speaker s impedance, must read between hms 4. Check the telephne line vltage, standard analg line vltage is Vdc. 1. Press # fr dial tne if n dial tne; check the telephne line using a standard phne. Must check at the end f the phne crd. 2. Press #, make sure the dial-tne has n static. 3. Check the tenant s directry phne number. 4. Prgram different number t call 5. Place a call frm the phne line t the same phne number using a standard phne 1. Grund r remve the grund. 2. Pwer the bard utside the cabinet. 3. Install a DSL filter 1. Grund r remve the grund. 2. Pwer the bard utside the cabinet. 3. Install a DSL filter 4. Install RF filter Remte access 9 des nt prvide access t visitr DOOR OR GATE PROBLEMS 1. Recycle the system s pwer 2. Des this prblem ccur n all tenants? If n, phne cmpatibility issue. 3. Sme VOIP phne may nt be cmpatible 4. Check the dr r gate cnnectin 5. Make sure the dr r gate is in peratinal 6. Telephne line must be cleaned. Check the dial tne by pressing # A single key d nt wrk KEYPAD PROBLEMS 1. Check and feel the buttn, cmpare with the rest f the buttns. 2. Pssibility f bad keypad, replace the keypad All keys at same rw r same clumn d nt wrk 1. Check fr any brken r pinched n ribbn cable 2. Pssibility is bad main bard The technical supprt team at Pach and Cmpany are highly trained and cmmitted t prviding yu with the best in supprt and repair services. Our Services are available between 7:30 AM - 3:30 PM Pacific Standard Time. Tll free (888) GENERAL FCC REQUIREMENTS AeGIS 7000P Page 24

25 This equipment cmplies with Part 68 f the FCC rules. Lcated n the back f yur AeGIS system is a label that cntains, amng ther infrmatin, the FCC registratin and ringer equivalence number (REN) fr the system. Prir t installing yur AeGIS system, please call yur telephne cmpany and prvide them the FCC registratin and REN numbers as well as the telephne number f the line t which yu will cnnect the system. Yur AeGIS system cnnects t the telephne line by means f a standard jack called the USOC RJ11C. If this type f jack is nt available at the lcatin yu want t install yur AeGIS system, yu will need t call yur telephne cmpany and rder ne. Yur AeGIS system cnnects t the Public Switching Telephne Netwrk via standard-device telephne lines. IT SHOULD NOT BE CONNECTED TO "PARTY" OR "COIN SERVICE" LINES. Shuld yu have any questins abut the telephne line yu intend t cnnect yur AeGIS system t, r ther questins such as hw many ther devices yu can cnnect t yur telephne line, yur telephne cmpany will prvide yu upn request. In the unlikely event yur AeGIS system develps a prblem, IMMEDIATELY DISCONNECT IT FROM YOUR TELEPHONE LINE t avid harmful causes t the telephne netwrk. If repairs are ever needed n yur AeGIS system, ONLY Pach and Cmpany technician shuld perfrm them. Please cntact ur Tll Free Technical Service Department at fr immediate assistance. Shuld yur telephne cmpany determine that yur AeGIS system develped a prblem, they may ntify yu in advance that temprary discntinuance f service may be required. In sme cases advance ntice isn't practical, s yur telephne cmpany will ntify yu as sn as pssible. Yu will als be advised by yur telephne cmpany f yur right t file cmplaint with the FCC if yu believe it necessary. Frm time t time the Telephne Cmpany may make changes t it's facilities equipment, peratins, r prcedures that culd affect the peratin f yur AeGIS system. If this happens, the Telephne Cmpany will prvide advanced ntice in rder fr yu t make the necessary mdificatins t yur AeGIS system t maintain uninterrupted service. AeGIS 7000P Page 25

26 AeGIS 7000P Page 26

CHAPTER 1. GETTING STARTED... 1

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