Ihr Partner für IT-Infrastruktur Management

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1 Ihr Partner für IT-Infrastruktur Management Acentix AG Technologie Zentrum Linth CH-8866 Ziegelbrücke Tel: Fax: Nimsoft Monitoring Solution (NMS) Guillaume Novo René Duerst

2 Agenda Introduction Architecture of Product Demo Admin Handling Look & Feel Visualization and Integration Discussion Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 1

3 Agentil - Acentix Acentix Offering Infrastructure Management Solutions Based near Zurich Nimsoft Solution Partner since 2005 Partnership with Agentil Partnership for ITSM Solutions since 2006 Various projects implemented together in Switzerland Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 2

4 Nimsoft Company & Portfolio Company Nimsoft Competence- Monitoring & Service Desk Suite Data Center - Cloud Customers 36 Countries Over 400 Managed Service- and Cloud- Providers monitoring > End-User environments HQ Silicon Valley SP, UK, DE, NO, AUS Portfolio Nimsoft Nimsoft Monitor Pro-activ, Alarms, Events, Performance Unified Management Portal Common Portal View User specific Dashboards Nimsoft Service Desk ITIL Process, Knowledge Base etc. Auditibility of Process Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 3

5 Product attributes to achieve benefits S A M I Scalability Availability Maintainability Interoperability Architecture Low weight data collectors out of the box SSL/communication Interfaces / API Extension new data collectors Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 4

6 Nimsoft - Monitor Robust Architecture Message Bus Flexible, modular, scalable Multi-Tenant Event Mgmt. - Escalation Integration in existing process Service Desk Incident Management Rule based Alarming (SMS, iphone etc.) Visualization & Reporting Management Portal for: Dashboards Performance / Trend analysis Compliance Reporting Heterogeneous Coverage Datacenter- Virtualization - Cloud E2E Monitoring (active synthetic transaction) Application SAP R/3 Databases Physical/Virtuel Server Network/Communication Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 5

7 NMS Architecture Service Desk Event- Management Custom Dashboards Performance & Compliance reporting Layer 3 Presentation - Service Desk - Eskalation - Alarmierung Gateways Event-/ Alarm Manager Remote Probe Nimsoft Message Bus SSL/Tunnel Report/Calc Engine DataStore - Alerts, QoS Layer 2 Management SNMP Logfiles Etc. - 3 rd Party - IBM Director - HP-Insight Mgr. - etc. Lokal Probe - Network - Server - Database - Services - Application - Virtualization Probe - Application - Server - Network - etc. Message Bus e.g. 2. Datacenter Probe - Application - Server - Network - etc. Layer 1 Infrastructure Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 6

8 Dashboard Outlook Web Access Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 7

9 Performance Reporting Standard Reports Ad-hoc Reports based on DB Data Performance Reports Custom Reports with Unified Reporter Temperature across CH Alarm Statistics Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 8

10 SLM Compliance Reporting 1) NMS auto-generates html Reports with toplevel SLA(s), contains compliance and breach Trend-Indikatoren 2) Drill down from Top-Level SLA to see status of an SLO 3) Drill down to indentify breached measurement point of SLO s 4) Click on SLA History tab to see compliance/breach values click the graph to see periods in the past Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 9

11 Heterogeneous coverage Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 10

12 Data collectors NMS Probes Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 11

13 Demo Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 12

14 Summarize advantages Robust, scalable, flexible Architecture Multi-tenancy Ease-of-Use out of the box probes (100+) Easy extension for additional future needs Interoperability SSL/Connections Interface/API (publish/subscribe) S A M I Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 13

15 More information on Nimsoft Nimsoft Unified Monitoring for your IT-Infrastructure: Nimsoft Unified Manager Architecture 10 minutes Demo under: Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 14

16 Nimsoft Monitoring Solution (NMS) for CERN Copyright by Acentix AG 15

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