The Datacenter of the Future. John Peters Senior Consultant CA Technologies

Transcription

1 The Datacenter of the Future John Peters Senior Consultant CA Technologies

2 Traditional IT Infrastructure 3

3 Traditional IT Service Management 4

4 The New Normal 5

5 Service Delivery Challenges 6

6 Delivering IT Services Orchestrate IT Differentiate IT Deliver IT Cut complexity and cost Aggregate internal and external services Rapidly adopt and exploit new technology Realign org to support the business Right-source IT talent (reduce specialist silos) Create value through differentiated services Core vs. Chore Improve margins Drive strategic business initiatives New demands and New architectures require a New approach to IT Management 7

7 Nimsoft: Eliminate the Chore Unified. Ubiquitous. Monitor and Service Desk. Now available anywhere. Cloud-ready. Agent-optional; easily deployed on-premises or in the Cloud. Multi-tenant. Scale easily to provide every client a personalized view. Easy. Extensible. Simple point & click configuration. Command line & APIs available. Usage-based. Self-service; meter and charge for resources consumed. Social. Access crowd-sourced knowledge and best practices. 8

8 The Nimsoft Architecture Nimsoft ITMaaS Architecture and Shared Services Desktop Web Tablet Mobile API SDK Nimsoft Monitor Nimsoft Service Desk Nimsoft API/SDK ++ Cloud and On Premise Multi-Tenant Message Bus API SDK 9

9 Unified IT Management Broad Monitoring Coverage Over 140 easy-to-deploy probes Scalable message bus architecture Out-of-the-box integration with many existing solutions Prescriptive Service Management Action-driven workflow Easy to configure, no coding required 9 Processes (PinkVerify v3) 10

10 Nimsoft Monitor Simple, powerful SaaS and Onpremises based IT monitoring Automated IT discovery and deployment Provides a unified view of internal and external IT Increased visibility allows safe adoption of new technology A unified view of IT, now in your pocket. 11

11 Broadest Infrastructure Coverage Unified view of public and private infrastructure in a simple, powerful, and easy to use package. Server, Storage and Network Public and Private Cloud Application and Database Network Flow Analysis Service Response Time 12

12 Nimsoft Monitor for Private and Public Cloud Enforce SLAs for public and private clouds Correlate physical and virtual resources; maximize utilization Purpose built monitoring for Vblock, Cisco UCS, FlexPod, RedHat EVM Find root cause and accelerate resolution 13

13 Cloud User Experience Monitoring 100% SaaS solution to monitor global Cloud application health 60+ locations in 40 countries Public Status pages Personalized alerting via text, pagers, phone, twitter, IM, more 14

14 Nimsoft Service Desk An ITIL v3 complete service desk solution Simple implementation shortens your time to value Adaptable workflow allows you to meet your specific business needs without coding Self Service available in web portal or via e- mail 15

15 Best Practices and Experience Years of experience built in Designed and built by a Service Provider Ability to start with standard configurations pre-loaded Service Operations Incident Management Problem Management Request Management Event Management Service Transition Change Management Service Asset Configuration Management Knowledge Management Service Design Service Level Management Availability Management 16

16 Nimsoft Benefits Simple Implementation shortens time to value/revenue Easy to Operate You handle what s core, Nimsoft takes care of the chore Unified Monitoring reduces IT management footprint Market ready and proven enables IT to support new technologies NOW 17

17 Nimsoft: Essential IT Management customers 400+ leading Service Providers 20,000~ deployments 36+ countries around the world 18

18 Family of Managed Services Offerings Local and remote elements Service Level monitoring Streamline monitoring Service Management Nimsoft MSO Gain visibility into system performance improve uptime Reduce costs Efficiently manage network Real-time info on Network capacity CA Network Flow Analysis MSO Increases network visibility Proactively identifies issues Apply corrective measures Enhances throughput Energy Management Sustainability programs CA Data Center Infrastructure Management MSO Managing energy saves 40% Reduce overhead costs Increase energy efficiency Power Usage Effectiveness Changing content consumption Explosive data growth Need to manage data better CA Remote Data Protection MSO Data protection and recovery Improved data availability Centralized data management More control of data & info 19

19 Enabling MSP launch success Go -To-Market Execution Support CAMP: Joint Market Planning GTM Launch Planning of MSP s offering with our Cloud Services Workshop Vertical market identification B2B Demand Gen expertise White-Labeled and Co-Branded Marketing Assets Extensive, re-brandable Cloud asset library Multimedia content: Flash Demos Campaign in a Box Sales Enablement Selling Cloud Services Training Content Selling tools and incentives Sales Playbooks Online & Event Marketing Event in a Box Repeatable Best Practices Converting the Cloud Curious into Cloud Rainmakers 20

20 Thank you