Welcome to Staying Ahead

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From this document you will learn the answers to the following questions:

  • What company has Firewall Web servers?

  • What does the HP Application Performance Management Service Level do?

  • Who defined Transaction Profiling Firewall Web servers?

Transcription

1 Welcome to Staying Ahead Webinar Migrating g from OVIS to BAC 1 Footer Goes Here

2 Agenda 1. Migration features and benefits 2. PSQS / Education offerings around BAC 3. Q&A 2 Footer Goes Here

3 Migrating OVIS to BAC Features and Benefits Amy Feldman Sr. Product Marketing Manager Hewlett-Packard 3 Footer Goes Here

4 The Business Challenge When there s a problem, the business needs to know which customers, users, and businesses are being impacted. How much is this incident costing the business? Are premium customers being well served? How long has this been happening? How many customers are active or stopped using services? BUSINESS Which customers and users were affected? How many/what transactions succeeded/failed? CUSTOMERS What does slow mean? Firewall Web servers Apps SAP, Siebel, Oracle, J2EE,.Net Middleware Backend Internet / intranet JMS MQS CICS Mainframe 4 Footer Goes Here Physical/Virtual/Cloud Database

5 Polling Question #1 What are the critical elements for managing application performance? (click all that apply) By measuring the end-user experience By monitoring ONLY the underlying application infrastructure components By monitoring and tracking application transactions By monitoring the application components to provide deep dive diagnostics By pinging my application 5 Footer Goes Here

6 What makes an ideal Application Performance Management (APM) solution? 2 User defined Transaction Profiling Firewall Web servers Apps SAP, Siebel, Oracle, J2EE,.NET Middleware Backend 1 Internet / intranet End-user Experience Monitoring JMS MQS CICS 4 Application component deep dive monitoring Mainframe Database 3 Application Component Discovery and Modeling 5 Application Performance Management Database 6 Footer Goes Here 6

7 OVIS is Not Enough to Manage Today s Applications OVIS Probe types Graphs Reports (Reporter) Alarms External notification SLOs/SLAs Service Groups Limited service model HP APM/BAC Broader support of protocols Enriched reporting Run-Time Service Model Advanced d service modeling Transaction tracking/tracing Tighter integration with evolving BSM platform Advanced SLAs Easily customizable dashboards/views Real l& synthetic end user monitoring Deep dive diagnostics Viewable on mobile device (iphone) Virtualized and cloud ready 7 Footer Goes Here

8 SOLUTION: HP Application Performance Management Service Level Tracking Business Impact Performance Over Time Availability Over Time End User Management Business Process Monitor Real User Monitor Service Level Management 8 8 Footer Goes Here Deep-dive Diagnostics HP Diagnostics Transaction Management Diagnostics Real User monitor Transaction Vision Business Process Insight Software-asa-Service 24x7 Stability Global Scalability Monitor outside the firewall from any location cloud ready location,

9 Application-aware Quality of Service Manage service delivery from a end user perspective SLA & line of business perspective p Monitor application performance and availability Proactive notification before real users are impacted Synthetic and real user monitoring of business processes 9 Footer Goes Here 9 9

10 Faster Resolution with Deep Diagnostics Data monitoring and collection of historical and subcomponent level data, application flow instances Complete transaction topology and triage Deep dive diagnostic Pre & Post production tool integration Discovers transaction topology IT problem isolation views 10 Footer Goes Here 10

11 Achieve Greater Insights into Critical Business Transactions Simulated user activity Real user activity it Transaction tracing activity Discovers transaction topology Captures business content t Business process views Diagnostics activity IT problem isolation views Internet t /Intranet Firewall Web Servers Application SAP, Siebel, Oracle J2EE,.Net Transaction ID Footer Goes Here Middleware JMS, MQS, CICS Backend Mainframe, SOA, Database Od Order Execute Confirm Transaction ID

12 Business Aligned Service Management Leveraging business impact to help prioritize IT response Easy to customize dashboard views for business users Provide real-time actionable business information Gets IT out of the business of creating monthly reports Built on HP s BSM Run-Time Service model 12 Footer Goes Here

13 HP APM Customer Success Quantified Boeing Communication Systems Initial Challenge: Solution: CRM/Call Center Application Performance 90% Reduction in MTTR 99.8% HP APM (BPM, Diagnostics, Increased RUM, SiteScope) S Availability Current State: Proactive management of % applications and growing Reduced End User Impact Hrs 13 Footer Goes Here Reduced IT Costs $879K/yr

14 Polling Question #2 When are you planning on migrating from OVIS to BAC? In the next 1-2 months In the next 3-6 months We are currently planning our migration We do not have plans to migrate from OVIS 14 Footer Goes Here

15 Migration Details 15 Footer Goes Here

16 OVIS License Conversion Summary Firewall Web servers Apps SAP, Siebel, Oracle, J2EE,.Net Internet / intranet Database BPM internal/external locations Emulating business processes SiteScope Monitor infrastructure components BSM Server Each OVIS target becomes ONE HP Business Process Monitor Target license AND ONE HP System Availability Management point (includes a HP SiteScope point) 16 Footer Goes Here

17 Why HP Application Performance Management? We prove it A leader in the Gartner Magic Quadrant for Application Performance Monitoring 5 of 5 Top global investment banks 8 of 10 Top insurance companies 9 of 10 Top wholesale banks 7 of 10 Top automakers 14 0f 20 Top financial services We build it Leading APM technology and unique transaction based unified model We support it With tens of thousands of IT professionals We deliver it Through 10 years experience as an APM SaaS provider 17 Footer Goes Here Hewlett-Packard. All rights reserved.

18 Next Steps 1. Contact HP 2. Learn more about HP APM 3. Plan out your migration Work with the HSPW account rep. to start migration conversion Make sure you have your contracts/support handles Make sure you have an updated support contract for OVIS Visit the hp APM site: p APM Download Trial software from the HP Business Service Management portal: bsm What resources will you need to migrate? Professional services Partner or consultant Do it yourself What new skills will your team need? VuGen Training BSM 9 Training 18 Footer Goes Here

19 19 Footer Goes Here Outcomes that matter.

20 Education/PSQS offerings Miron Mizrahi BAC Practice Lead HP SW Professional Services 20 Footer Goes Here

21 THE VALUE OF TRAINING REDUCE COSTS REDUCE RISK REDUCE TIME 21 Footer Goes Here

22 TRAINING FOR BAC BAC Essentials Scripting with VuGen SiteScope Essentials For additional details visit: / 22 Footer Goes Here

23 OVIS MIGRATION OVERVIEW HP services offering Services to help customers migrate from OVIS to BAC platform In the migration from OVIS to BAC: BPM will replace OVIS transactional probes such as http_trans SiteScope will replace other OVIS probe types HP consultants will work with the customer to implement BAC and SiteScope OVIS probes will be converted to SiteScope using automated and manual techniques BPM scripts will be created from OVIS transactional probes and some custom probes Administrators and users will be trained/mentored on the new platform Why HP Software Services? Learn from the most experienced BAC and SiteScope consultants available Follow a carefully scoped and planned migration path developed by the experts Includes both automated migration and manual conversion 23 Footer Goes Here

24 Scope of OVIS Migration Services Scope: BAC and SiteScope implementation Migration of probes to SiteScope and BAC End user training Mentoring of administrators on the new platform Factors affecting scope: OVIS implementation size Percentage of http_transtrans probes Implementation of custom probes Expansion plans for BAC and SiteScope Deliverables: Planning Detailed list of probes and conversion plan provided BAC and SiteScope implementation Automated migration of probes to SiteScopeS Manual migration of probes to SiteScope and BPM User training Administrator training and mentoring on the new platform 24 Footer Goes Here

25 HP Services APPROACH When contacting HP services: HP will do a detailed review the OVIS implementation and provide: A list of each OVIS probe A clear migration path for all OVIS monitoring services HP will create a customized statement t t of work based on the individual id environment and needs HP services provides ability to migrate existing monitoring as well as the expertise to expand on the new capabilities provided d in BAC Contact information: AskSoftwarePS@hp.com 25 Footer Goes Here

26 26 Footer Goes Here Outcomes that matter.

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