IT Infrastructure Management

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1 IT Infrastructure Management Server-Database Monitoring An Overview XIPHOS TECHNOLOGY SOLUTIONS PVT LIMITED 32/3L, GARIAHAT ROAD (SOUTH) KOLKATA , WEST BENGAL, INDIA Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 1

2 Contents Server Monitoring... 3 Primary Features... 3 Service-centric Server Monitoring... 9 Reporting Quick and easy performance reporting Server level compliance reporting Historical Performance Reporting Real-time availability and Performance alerting Unified Manager Suggested Hardware and software Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 2

3 Server Monitoring The enterprise class Server Monitoring solution supports several operating systems including AS400, Netware, Linux, Windows, and UNIX from a single, easy-to use console. The solution monitors core server resources (CPU, memory, disk, event logs, counters, etc.) and enables centralized management of remote processes and services. The solution also offers packaged monitoring for a wide variety of server configurations, i.e. web, , database, etc. All server status information is presented in a real-time alarm dashboards, performance trend reports, and/or SLA compliance reports. Servers, and their configured application services, are the critical foundation on which the business operates. This is a lightweight and modular tool and extremely fast while active and easy to implement at the client premises, it has customizable real-time alarm dashboards as well. This centralized management tool is highly scalable to support hundreds to thousands of servers to monitor its health. It has built-in alert escalation and flexible notification options using , SMS, Mobile, Pager, etc. Primary Features Figure 1: Centralized Management The management solution will monitors the following server subsystems and components automatically depending upon the configuration in the solution server component: Automatic Discover Process starts discover the all servers and store in the database. CPU Performance in real-time and historical reports. Memory (Physical and Swap) performance Real-time and historical reports. Disk capacity, read write and utilization reports Print jobs and queues Event logs, message queues, and screens Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 3

4 Server statistics and performance reports in real-time and historical Server processes, services, jobs and NLMs monitoring and management. Server Directory and file system Monitoring and management Server network interfaces Related information and monitoring Centrally monitors heterogeneous server environments. Event management Alert notification Reports Real-time and Historical Real-time monitoring of CPU, MEMORY and DISKs: This option shows the real-time information of CPU, Memory and Disks utilization in both graphical and text format. And indicate the alert if component s cross the threshold. Figure 2: Real-Time CPU, Memory and Disk utilization screen short. Discovery Manager: Discovery manager will search all the servers in the network and store all the server related information in the attached database. Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 4

5 Figure 3: Server Discovery Manager Service Monitoring and notification: OS related services and processes can be monitored and also define the threshold which helps to know the status of the services and processes. Administrator can set the alarms on each and every processes and services, if status is running or stop. Figure 4: Server Service monitoring and management Event viewer: In the windows system you can access and check the event viewer form a centralize console. Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 5

6 Figure 5: Event viewer monitoring screen short Event Management and Alert management: All the system related events are stored in the event management console and the console indicates the type of events like major, minor, warning or critical. All the events are denoted by color code. Figure 6: Alarms management console real-time Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 6

7 Figure 7: Event Management for all targeted servers Dash Board Report Manager: Various types of report templates are available in the dashboard, these are the default reports. Options are available for customizing reports in this console. Reports can be both text based or in graphical format and also have facility to convert the reports in to other formats including PDF and CSV. Figure 8: Drill-down Reports and convert into PDF and CSV format Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 7

8 Figure 9: Disk Capacity reports Figure 10: Database server free allocated space The server monitoring tool support the following platforms: AS400 Linux Netware UNIX (Solaris, AIX, HPUX, Tru64) Windows (Win98 and above) Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 8

9 Packaged monitoring for a wide variety of server configurations, sample listing includes: Web servers Directory servers servers Database servers Applications servers Terminal servers Service-centric Server Monitoring Monitoring of server resources is in the context of the applications consuming its resources. It can be quickly configured to target monitoring for applications and services sitting on top of base operating systems. Figure 11: Server Dashboard To ensure high availability and performance of configured applications and services, this tool can be quickly configured to perform the following service-centric monitoring: Monitor log-files for application and service specific error messages Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 9

10 Monitor application processes and services that are running or not running on each server Monitor the amount of CPU and Memory resource each application process is consuming Monitor disk volumes/shares that hold application directories and files Monitor objects and performance counters that are associated with deployed application services Monitor application service port/sockets for connectivity and proper state (running, not running) Monitor the server s network interface and calculate bandwidth utilization per application Reporting Quick and easy performance reporting A highly compelling feature of server monitoring solution is its ability to have a broad array of performance trend reports generated in a matter of minutes. Other solutions available in the market require extensive configuration efforts or complex integrations into high-cost third party reporting applications. With our performance reporting option, it is an inherent component of the monitoring solution, making performance report generation a simple point and click process. Server level compliance reporting Taking performance reporting to the next level, it allows for mapping its server performance and real-time alarm data into SLA definitions. The performance of individual server technologies are calculated against service level commitments and the results of those calculations are presented in intuitive SLA compliance reports. Historical Performance Reporting In addition to viewing server availability and performance in real-time, it will allow for long term archival and reporting of server performance data. This level of visibility is the key for proactive capacity planning, load balancing, and preemptive problem resolution for degrading server conditions. Real-time availability and Performance alerting Our monitoring solution will provide historical performance reporting this functionality will provide the necessary visibility to foresee and it will easily plots server statistics in real-time alarm dashboards. Unified Manager It has unified manager comprising Monitoring and Service Desk solution along with unified dashboards and reporting option available in the portal: Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 10

11 Figure 12: Unified Manager A correlated view of internal and outsourced IT performance and availability. A flexible and easily extended coupling of monitoring and service desk functionality. A simpler, continually coordinated set of monitoring and service desk processes. Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 11

12 Suggested Hardware and software Suggested Hardware and software for Servers, Application and Database Management solution The Hardware Specification Xeon Quad Core with 3.0 GHz or better processors 16 GB RAM 4 * 146 GB SCSI HDD Windows 2003 Server or higher MS-SQL 2005 or higher Module Required for centralized Servers, Database (Oracle), Application and Report. 1. Server Management base component 2. Server and database and Application Module 3. Report Module. Xiphos Technology Solutions (P) Ltd Monitoring & Management Page: 12

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