5. Domain-Level Administration

Transcription

1 5. Dmain-Level Administratin 5.1 Intrductin t Dmain Usage 5.2 Dmain Administratin Page View the Dmain Preferences Accessing the Dmain Reprt Managing Mail! Mail Names page! Manage Mail Name Prperties! Manage Mailbx Accunts! Manage Mail Redirects! Manage Mail Grups! Manage Mail Autrespnders View DNS Settings! DNS Settings Page View Hsting Settings! Physical Hsting Cnfiguratin! Frwarding Cnfiguratin Web Users Management Prtected Directries! Creating a Prtected Directry! Changing a Prtected Directry! Searching the Prtected Directries List! Remving a Prtected Directry Manage the Dmain SSL Certificate Annymus FTP Databases 146

2 ! Searching the Database List! Creating a New Database! Editing an Existing Database Dmain User! Lgging in! Changing the passwrd 5.1 Intrductin t Dmain Usage Dmain User is als a Plesk server client. The nly difference is that the Dmain User is limited t a single dmain and is nt capable f managing matters that influence system s functining (i.e.: limits and qutas fr the dmain). The Dmain User is hwever able t manage mail accunts at the wned dmain, create Certificate Signing Requests (CSR) r generate self-signed certificates. Other than that the Dmain User is granted all the nice things that make life easier, such as interface, that the Client des. Accessing the PSA thrugh the web brwser (Netscape 4.x+ r Micrsft Internet Explrer 4.x+), yu can: View settings and preferences fr the dmain Change yur Cntrl Panel passwrd Manage mail accunts Create CSR s r self-signed certificates and/r install SSL certificates (IP-based hsting nly) Create Web Users Create Prtected Directries PSA warns yu f any cnsequences befre allwing yu t execute a majr change. 147

3 5.2 Dmain Administratin Page A dmain is a virtual address n the Internet fr any rganizatin r entity. T an Internet user, a dmain appears as space n ne server, regardless f its implementatin. Dmains are identified by their familiar Internet URL (unifrm resurce lcatr) addresses. Syntactically, a dmain name is a string f names r wrds separated by perids. Fr example, is the name f the dmain where Plesk's infrmatin resides n its servers. A dmain belngs t a user. Fr example, Jhn Smith may be a prgrammer whse dmain is aceprgrammer.cm. In the same respect, the ABCDE, Inc. cmpany may wn a dmain by the name f abcde.cm. The Plesk system administratr at yur Internet service prvider's rganizatin must create yur dmain. Hwever, yu can remtely administer yur dmain nce the accunt is established. Frm the Dmain Administratin page, yu can manage several aspects f yur dmain, including: View the Dmain Preferences Access the Dmain Reprt Manage Mail fr the Dmain View DNS settings View Hsting settings Create Web Users Create Prtected Directries Manage the Dmain SSL Certificate View Annymus FTP settings Manage Databases Change the Dmain Level Cntrl Panel passwrd View the Dmain Preferences The Dmain Preferences page displays the preferences that the Plesk administratr r/and Client have set up fr this dmain. It als allws yu t edit few parameters. The parameters available fr viewing frm at this page are: Disk Space Limit the amunt f disk space allcated fr this dmain. 148

4 Maximum Mailbxes - the maximum number f mail accunts allwed fr creatin at this dmain. Mailbx quta the limit set fr the size f the mail accunts (mailbxes). Maximum Mail Redirects - the maximum number f mail allwed fr setting up at this dmain. Maximum Mail Grups - the maximum number f mail grups allwed fr creatin at this dmain. Maximum Autrespnders the maximum number f mail autrespnders allwed fr setting up at this dmain. Maximum Web Users the maximum number f web users allwed fr creatin at this dmain. Maximum Databases the maximum number f databases allwed fr creatin at this dmain. Allw Scripting fr Web Users enables the Web Users t dwnlad and execute scripts. WebMail allws utilizing access t mailbxes via web-interface. If the ptin is prvided, the mailbx can be accessed by means f a web-client, which is made available frm the URL: webmail.<dmain.name> The fllwing parameters yu are able t set up: Fr Mail sent t nn-existent users, yu are able t select either a mail bunce message t return t the sender, r a catch-all address t which the messages are sent. The WWW prefix checkbx determines whether the given dmain will require the www prefix in rder t be accessed. T adjust the settings, fllw these steps: 1. Frm the Client Hme page, click the dmain name that yu need t wrk with frm the list prvided. The Dmain Administratin page appears. 2. Click the PREFERENCES buttn t access the Dmain Preferences page. 3. T utilize a mail bunce message, select the radi buttn fr Bunce with phrase and enter the text that the mail bunce message is t cntain. 4. T utilize a catch-all address, select the radi buttn fr Catch t address and enter the apprpriate address. 5. Check r uncheck the WWW prefix checkbx t determine whether the given dmain will allw the www prefix t be used t access the dmain. If the bx is checked, Internet users will be able t access a dmain (i.e. dmain.bgus) by 149

5 utilizing either the dmain name itself r the dmain with the www prefix. If the bx is unchecked it will nt be accessible with the www prefix (i.e The UPDATE buttn is used t submit any and all changes. 7. The UP LEVEL buttn returns yu t the Dmain Administratin page. NOTE: Selecting UP LEVEL withut selecting UPDATE will cancel all changes. Accessing the Dmain Reprt PSA keeps a summary f pertinent data relating t all f yur dmains. Yu can view this infrmatin at any time. At the tp f the Reprt page, the dmain being reprted n is listed in bldface. The dmain reprt includes the fllwing infrmatin: Dmain wner (client) Dmain status Creatin date Hsting type Virtual hst type IP Address FTP Lgin FTP Passwrd Disk space limit Real disk space Traffic Real Traffic FrntPage supprt SSI supprt PHP supprt CGI supprt md_perl supprt Apache ASP supprt 150

6 SSL supprt Web statistics Web users Apache errr dcs Annymus FTP Mailbxes Redirects Mail Grups Autrespnders Dmain user Databases T access the dmain reprt, fllw these steps: 1. Click the REPORT buttn at the Dmain Administratin page t see the dmain's data and statistics. 2. Frm this screen, yu can d several things: Yu can send the reprt as . Yu may need t send this reprt t yur administratr. the reprt by clicking SEND AS . Or, enter a different address t send the reprt t anther recipient. Yu can access graphical site statistics fr the dmain by selecting the WEBALIZER ptin. This pens a separate windw where yu will see the site statistics fr the given dmain. It shuld be nted that Webalizer, by default, is set t update statistics fr the dmain nce every 24 hurs. If yu attempt t access Webalizer befre it has perated its first update yu will receive a ntice that Webalizer is either nt running r has nt yet been started. T print a cpy f the reprt, select File/Print in yur brwser and a paper cpy f the reprt will print. T return t the dmain recrd, click UP LEVEL t clse the reprt and t return t the Dmain Administratin page. Managing Mail PSA allws yu t perfrm several administratin functins. PSA uses the qmail system t help yu set up accunts and services. Yur system is prtected against spamming, because qmail des nt allw the mail server t be remtely accessed. 151

7 Yu can create and manage bxes fr individuals r custmers within yur dmain. management functinality includes: Create, edit r delete bxes and edit individual mailbx qutas. Redirect r frward messages frm ne address t anther address Create, edit r delete grups (several individual accunts gruped tgether under ne address fr cnvenient multi-cpy messaging). Create, edit, r delete autrespnders (autmatic reply t sent t the given mail name) Mail Names page When yu create accunts fr dmain users, yu are creating bxes, which will be accessible via POP3 r IMAP prtcls. Mailbx creatin is as easy as keying in a name and passwrd. Fllw these steps t manage mail names: 1. Click the MAIL buttn at the Dmain Administratin page. The Mail Names Management page appears. Frm this page, users can: Create a new mail name. View a list f mail names currently existing under the specified dmain. T the left f each dmain name n the list there are fur icns representing different mail accunt types. They are:! Mailbx (represented by the "mailbx" icn)! Redirects (represented by the "utging envelpe" icn)! Mail grups (represented by the "peple" icn)mail! Autrespnders (represented by the revlving envelpe icn) Click n a specific mail name t access t the Mail Name Prperties Page fr that given name. Search the mail names list fr a certain pattern. It may help yu in case yu have a great number f mail names in the system and yu need t wrk with a particular ne. T search the list, type the pattern string in the text input field and click SEARCH. Srt the list by varius parameters. T srt the list by a certain parameter in ascending r descending rder, click n the name f the parameter. An arrw will appear indicating the rder f srting: dwn fr descending rder, up fr ascending. 152

8 Delete mail names. T remve ne r mre mail names, check the checkbxes in the Del clumn f the mail names list crrespnding t the mail names yu wish t remve and click REMOVE SELECTED. The Mail Names Remval page appears. There yu will need t either cnfirm the remval (check the checkbx and click SUBMIT) r CANCEL it. 2. T create a new mail name, click in the Mail Name text bx prvided and enter the desired name. Click ADD t submit this name. Yu then access the Mail Name Prperties page, where yu can adjust the Mail Name prperties. 3. The new mail name appears n the mail names list. NOTE: The fur icns t the left f each mail name are faded (grayed ut) when they are inactive. The icns appear in clr when active. T change the activatin settings, the user must click n a given mail name. The Mail Name Prperties page displays. Frm here, the user can enable any f the features. Manage Mail Name Prperties The Mail Name Prperties page allws the client t activate any cmbinatin f mailbxes, mail redirects, and mail grups fr a given mail name. 1. Click the MAIL buttn at the Dmain Administratin page. The Mail Names page appears. 2. In the Mail names list, click n the name yu want t edit. Yu then access the Mail Name Prperties page. 3. The mail name is listed at the tp f the page. T change the mail name, click in the name field, change the name, and click UPDATE. NOTE: Frm the Mail Name Prperties page, yu can als enable and set up: Mailbx Accunts and Qutas Mail Redirects Mail Grups Mail Autrespnders 4. When yu are finished editing mail name prperties fr the dmain, click UP LEVEL t return t the Mail Names page. Manage Mailbx Accunts Yu can set up a mailbx and passwrd fr yur mail name. This mailbx will be accessible using either POP3 r IMAP prtcl. NOTE: An administratr r/and Client can limit the number f mailbxes a Dmain User can have fr a given dmain. 153

9 T create a mailbx fr a given mail name, frm the Mail Name Prperties page, fllw these steps: 1. Click in the check bx prvided next t Mailbx. 2. When enabling a mailbx fr the first time fr a mail name accunt, yu must enter a passwrd. 3. The Old Passwrd will say "NONE" if yu have yet t enter a passwrd. Once it is entered, the passwrd cannt be viewed frm this screen. 4. T enter a passwrd, click in the New Passwrd text bx and enter the selected passwrd. 5. T prperly update the passwrd, yu must re-enter the passwrd in the Cnfirm Passwrd text bx. 6. T set up the mailbx quta, select the Default fr dmain radi buttn t set the limit t the maximum available in the given dmain, r select Enter size and enter the quta yu wish t set, in KilBytes, fr the given mailbx. Nte that this limit may nt exceed the default set fr the dmain. 7. Once yu have enabled the mailbx, entered the passwrds and set up mailbx quta, click UPDATE t submit the infrmatin. 8. T change a passwrd, simply re-enter the new passwrd in the New Passwrd text bx, re-enter this passwrd in the Cnfirm text bx, and click UPDATE. NOTE: Once enabled, the mailbx icn n the Mail Names page appears in clr. Manage Mail Redirects Yu can frward r redirect frm ne mailbx t anther address. By creating an redirect r alias, messages are sent t a different bx withut the sender needing t knw the new address. can be redirected t an address utside the dmain. Use this feature t: Temprarily frward mail when smene is unavailable t receive it Send mail t a new mail bx if a mail bx user is leaving the rganizatin Frward mail t a new accunt which will eventually replace an ld mail bx (e.g. smene is changing their mailbx name but hasn't had time t infrm all crrespndents f the change yet) NOTE: The administratr has the ability t limit the number f mail redirects that the client can create fr a given dmain. In rder t create enable a mail redirect fr a given mail name, frm the Mail Name Prperties page, fllw these steps: 1. Click in the check bx prvided next t Redirects. 154

10 2. In the text field t the right, enter the apprpriate address t which t frward mail sent t this mail name. 3. T change the redirect address fr a given mail name, click n the existing entry in the Redirects bx and change it t the new address. 4. Click the UPDATE buttn t enter these changes. NOTE: Once enabled, the redirects icn n the Mail Names page appears in clr. Manage Mail Grups A mail grup is a list f several accunts that are gruped tgether under ne address fr cnvenient multi-cpy messaging. Fr example, if yu want t send the same message t 5 peple in the prgramming department, yu can create a "Prgramming" grup that includes the individual addresses fr all 5 staff members. S, when smene sends a message t the Prgramming grup, he/she nly types and sends ne message. Cpies f the message are ed t all 5 individuals. By using mail grups, the sender des nt need t knw each individual's address, just the grup name. In this way, mail grups save time. NOTE: The administratr has the ability t limit the number f mail grups that the client can create fr a given dmain. T create a mail grup fr a given mail name, frm the Mail Name Prperties page, fllw these steps: 1. Click in the checkbx prvided next t Mail Grups. 2. T create a new mail grup, ensure the bx is checked, then click the ADD buttn. 3. The Add Mail Grups bx appears. NOTE: Grup members can cnsist f either external mail addresses (thse nt belnging t this dmain) r accunts existing within the dmain. 4. T add an external mail address t a Mail Grup, fill in the crrect address in the enter external recipient mail text bx, and click ADD. 5. T add an existing accunt frm the same dmain, click n the desired address in the Select registered users list, and click ADD. 6. The selected addresses will appear in the bx t the right f the mail grups checkbx n the Mail Name Prperties page. 7. T delete ne r mre grup members, highlight the selected grup member in the bx t the left f the mail grup check bx. Click the REMOVE buttn. 8. A warning will appear. Click OK t cnfirm that yu want t delete the address frm the mail grup. 155

11 9. After cmpleting yur changes, click UPDATE t submit all changes. NOTE: Once enabled, the mail grups icn n the Mail Names page appears in clr. Manage Mail Autrespnders A mail autrespnder is an autmatic reply that is sent ut frm a given mail name when incming mail is received at that address. Autrespnders can include bth a text message and attached files. This mail functin is ften used n mail accunts fr individuals wh need an autmated respnse because they are away, r are unable t check their mail fr any number f reasns. On the autrespnders sectin f the Mail Names Prperties page, yu can uplad and include attachment files fr yur autrespnders, enable the autrespnders functin fr a given mail name, and access the autrespnders list. In rder t enable and set up a mail grup fr a given mail name, frm the Mail Name Prperties page, fllw these steps: 1. T first enable autrespnders fr a mail name accunt, click in the checkbx prvided next t Mail autrespnders. When the check appears, autrespnders are enabled fr the mail name. If yu click again, it will uncheck the bx, and autrespnders will be disabled. 2. Fr the Autrespnder feature yu have the ptin t include file attachments. T include a file t be selectable within the set up f autrespnders fr the given mail name, use the Brwse buttn t search fr and select the desired file(s). (File sizes shuld be limited t n mre than 1MB. ) 3. Click the SEND FILE buttn. The attachments will then appear in the Repsitry. 4. These files will be available fr any autrespnders that are set up fr the given mail name. T delete ne r mre files highlight the desired file(s) and click the REMOVE buttn. A warning will appear prir t deleting the selected file(s). 5. T add a new mail autrespnder, click the ADD buttn. 6. A pp-up screen prmpts yu t enter a name fr the autrespnder. Enter the desired identificatin name, and click OK t submit. 7. The Edit Mail Autrespnder page appears. The selected autrespnder name is listed fr the given mail name accunt. Yu can click in the text bx where the autrespnder name is listed, and edit the name. Click UPDATE t submit. The ON/OFF status fr the autrespnder is shwn. [ON] indicates that the autrespnder is n. [X] indicates that the autrespnder is ff. Yu can adjust this setting by clicking the ON/OFF buttn. This status icn als appears n the autrespnders list n the Mail Names Prperties page. Beneath the Request text input bx, yu can determine whether an autrespnder respnds t specific text fund within either the subject line r bdy f the incming , r if it respnds t ALL incming requests T set up the autrespnder t always respnd, regardless f the cntained text, click the bttm radi buttn fr always respnd. 156

12 Using the Request text input bx and radi buttns, yu can set up the autrespnder t send an aut respnse when an incming request cntains defined text in its subject line r bdy. Click the in the subject radi buttn t respnd t specific text in the subject f the request, r click the in the bdy radi buttn t respnd t specific text in the bdy f the request. Yu can select a specific subject t appear in yur autrespnder using the Answer with subject ptin. T simply respnd with the same subject as was received frm the incming request select the radi buttn fr the default setting. T specify a specific subject line select the radi buttn beside the text bx and enter the desired text. Yu can enter text t be included in the autrespnder in the Answer text field. Using the ADD and REMOVE buttns, yu can attach files t be included in the autrespnder. These files must be upladed int the Repsitry n the Mail Names Prperties page. Select the upladed file frm the Attach files list, and use the ADD buttn t attach the file t the autrespnder. Click REMOVE t remve a file. Yu can specify the frequency at which the autrespnder respnds t the same unique address, after receiving multiple s frm it. By clicking in the apprpriate radi buttn next t Reply T Unique Address, yu can set the autrespnder t always respnd, t respnd nce, r t respnd nce per a specified number f days. The default setting is t respnd nce in ne day t unique mail addresses. It is highly recmmended that yu leave this setting, r set t respnd nce in a given number f days. Selecting always respnd can ptentially verlad yur mail server. If the days value is defined as "0", then the autrespnder will respnd each time a request is received. Yu can define the number f unique addresses that the autrespnder will remember. Enter the desired number in the Stre up t: field. This memry enables the system t implement the answer-frequency and respnd-nce functinality. In the event f extremely high mail vlume, t prtect server perfrmance, yu can limit the address memry f the system database. T specify an address t which incming requests are frwarded, enter the new in the Frward request t field. requests meeting the prperties established n this page will be frwarded t this alternate address. Click the UPDATE buttn t submit all changes. View DNS Settings Thrugh PSA, a Dmain User can view the DNS settings fr the wned dmain set by the Administratr r the Client. 157

13 DNS Settings Page There are five types f accessible DNS recrds: A = Address - This recrd is used t translate hst names t IP addresses. CNAME = Cannical Name - Used t create additinal hst names, r aliases, fr hsts in a dmain. NS = Name Server - Defines an assciatin between a given dmain name and the name servers that stre infrmatin fr that dmain. One dmain can be assciated with any number f name servers. MX = Mail Exchange - Defines the lcatin f where mail shuld be delivered fr the dmain. PTR = Pinter - Defines the IP address and hst name f individual hsts in the dmain. Translates IP addresses int hst names. Yu can access the DNS Settings page by clicking the DNS buttn at the Dmain Administratin page. View Hsting Settings Yu may have hsting privileges established in yur dmain s that yu can prvide varius Internet services (e.g. sftware applicatins, a frwarding address, and FTP transfers). PSA allws three different types f hsting services: Physical Hsting - This is the mst cmmn type f hsting service, creating a virtual hst (disk space n the lcal server) fr the client. The client cntrls and publishes his wn website withut having t purchase a server and dedicated cmmunicatin lines. Standard Frwarding - With this type f frwarding, all requests t the dmain are frwarded by yur server t anther Internet address (n virtual server is created). When an end user searches the Internet fr the client's dmain, he is ruted t anther URL, and the address in his brwser windw changes t the new URL. This may be cnfusing t the end user. Frame Frwarding - All requests t this dmain are frwarded t anther Internet address (n virtual server is created). But with this type f frwarding, the end user sees the client's dmain name in his brwser, nt the frwarding address. PSA uses frames t "trick" the brwser int displaying the crrect dmain name. The prblem with frame frwarding is that sme search engines d nt index frame pages and sme brwsers d nt supprt frames. The system administratr has already perfrmed all the technical system administratin fr hsting services relating t yur dmain; hwever, the type f hsting service set up fr yur dmain determines the extent t which yu can manage yur hsting parameters. If yu have physical hsting, yu can use FTP sftware t access yur hsting directins. Additinally, yu can change the FTP passwrd. If frame r standard frward hsting is set fr this dmain, than yu can change (r tggle between these tw types) frwarding fr the given dmain. 158

14 Fllw these steps t administer yur hsting services: 1. Click the HOSTING buttn at the Dmain Administratin page. 2. If yu have a frwarding hsting set up fr yu, a page with a chice f types f hsting appears. Chse the type and click NEXT t prceed. 3. If the type f hsting is physical then yu will be taken directly t the Physical Hsting Cnfiguratin page. Physical Hsting Cnfiguratin There are several physical hsting services fr yur dmain. They are cnfigurable nly by the Administratr r the Client: FTP services. Yu may want t change the passwrd ccasinally fr security purpses. FrntPage supprt SSI PHP CGI md_perl Apache ASP SSL Web statistics Apache ErrrDcs Frwarding Cnfiguratin If yu have either f the tw frwarding ptins defined fr yur hsting services, standard r frame, then yu can change between the tw types f frwarding. Als, yu can edit the URL t which dmain transactins are re-directed r frwarded. 1. T change the type f frwarding yu have, frm the Hsting page, click n the type yu want t change. NOTE: Cnfirm that yu really need t change the type f frwarding befre actually changing it. Only a Plesk administratr can change a frward hsting accunt t physical hsting. A Dmain User cannt make this change. 2. Click NEXT t access the URL page. 159

15 3. T change the frwarding address, click in the URL text bx and enter r edit an Internet address t which yu wish t re-direct all dmain traffic. 4. Click UPDATE t submit changes. Web Users Management A web user is a user accunt within Apache. It is used t define lcatins fr persnalized web pages with individual FTP access. The result f creating a web user is a subdirectry within yur dmain (e.g. dmain.cm/~webuser). A list f all f the web users within a given dmain will appear n the main Web Users page. At this page yu can: Select any web user name t edit the web user passwrd and/r t add r remve different scripting ptins. Search the web users list fr a certain pattern. It may help yu in case yu have a great number f web users in the system and yu need t wrk with a particular ne. T search the list, type the pattern string in the text input field and click SEARCH. Srt the list by varius parameters. T srt the list by a certain parameter in ascending r descending rder, click n the name f the parameter. An arrw will appear indicating the rder f srting: dwn fr descending rder, up fr ascending. T create a new web user: 1. Click the WEB USERS buttn at the Dmain Administratin page. The Web Users page appears. 2. T add a web user, enter the Web User name in the text bx prvided next t Web user name: and click ADD. 3. Yu are taken t the Web User Passwrd Entry Page, where yu must enter and cnfirm the passwrd fr yur new web user and select frm the available scripting ptins fr the given dmain (availability f scripting ptins is set in the Dmain Preferences). T d this, enter a passwrd in the New passwrd text bx, and then re-enter it in the Cnfirm passwrd text bx. Then select frm the available scripting ptins if applicable. Once yu have cmpleted all entries, click n UPDATE t enter the infrmatin. Selecting UP LEVEL will return yu t the Web Users page withut assigning a passwrd r scripting capabilities t the given web user. Althugh the directry will be created, it will nt be accessible via FTP using the web user name. 4. As yu create web users, the user names appear n the Web User Management page in the web user list. 160

16 5. T change web user passwrds r edit scripting ptins, click n the user name in the web user list. This takes yu t the New Passwrd page. 6. When yu are dne, click UP LEVEL t return t the Dmain Administratin page. T remve ne r mre web users, check the checkbxes in the Del clumn f the web users list crrespnding t the web users yu wish t remve and click REMOVE SELECTED. The Dmain Remval page appears. There yu will need t either cnfirm the remval (check the checkbx and click SUBMIT) r CANCEL it. Imprtant Ntes n web users: Fr security purpses, the passwrd must be between 5 and 14 characters and cannt cntain the user name. Each web user creates a system accunt within Apache; therefre, yu cannt have tw web users with identical names n the same server. New web users can access the directry using FTP sftware by entering the dmain name under which the web user accunt was created and using the apprpriate web user name and passwrd. Yur administratr CAN limit the number f web users yu can create. Yu will receive a warning if yu try t exceed this number, and will nt be able t d s. Prtected Directries This feature is active if virtual hsting (physical hsting accunt) has been cnfigured fr yur dmain. It creates secure directries in yur virtual dmain, in which t place dcuments. Secure directries are recmmended t ensure security f cnfidential and private infrmatin. It is pssible t create directries under either the standard virtual hst accessible via http prtcl, r if applicable fr the given dmain, under the SSL virtual hst accessible via https prtcl. Icns are used next t each directry name in the directry list t define which virtual hst type (SSL r nn-ssl) the directry resides within. An pen lck depicts nn-ssl; a clsed lck depicts SSL. Creating a Prtected Directry Fllw these steps t create secure directries fr the dmain: 1. Click the DIRECTORIES buttn frm the Dmain Administratin page. The Prtected Directry Management page appears. 2. T create a new directry, click the ADD buttn. 3. This takes yu t the Prtected Directry Cntrl page. Enter the name f the prtected directry yu wish t create in the Prtected Directry field prvided. 161

17 4. Fr Directry Lcatin: yu can chse either a nn-ssl r SSL secure directry. T chse a nn-ssl directry, click in the radi buttn next t Nn- SSL. T chse SSL security fr the directry, click in the radi buttn next t SSL. 5. If the directry has SSL enabled, it will appear in the Prtected Directry list with a gray Lck icn beside it. If the directry is nn-ssl, a gld Unlcked icn will appear next t the directry name in the directry list. 6. Click in the Header Text text bx. When a user tries t access the prtected directry, the text in this bx displays as the Realm they are entering. In this text bx, enter the header text. 7. T add a new user, under Prtected Directry Users click in the New User: text bx, and write the name f the directry user. 8. Click the ADD buttn. 9. Yu are taken t the directry user passwrd screen. Here yu must enter yur new passwrd in the New Passwrd text bx, and then enter it again in the Cnfirm passwrd text bx. 10. Click the UPDATE buttn t submit. Yu will return t the Prtected Directry Cntrl page. The new user will appear in the Prtected Directry Users list. Clicking UP LEVEL will return t the Prtected Directry Cntrl page withut creating a passwrd fr the given user. Althugh the user is created n access t the directry will be granted until a passwrd is created fr the user. 11. T remve existing directry users select the users that yu wish t remve using the checkbxes n the right f the screen and select REMOVE SELECTED. Yu will be asked fr cnfirmatin prir t final deletin f the directry users. 12. T access a directry user in rder t edit the user passwrd, click n the user name in the list, and yu will again be taken t the directry user passwrd screen. Here yu can edit the passwrd. 13. Select UPDATE t submit yur changes and return t the Prtected Directry Cntrl page. 14. Click UP LEVEL t return t the Prtected Directry Management page withut saving any changes. Changing a Prtected Directry Yu can edit a prtected directry definitin t: Add a user Change a passwrd Delete a user 162

18 Rename the directry Change header text Change the SSL status Fllw these steps t edit prtected directries: 1. Frm the Client Hme page, click the dmain name that yu want t wrk with frm the list prvided. The Dmain Administratin page appears. 2. Click the DIRECTORIES buttn. The Prtected Directry Management page appears. 3. Click n any directry frm the list that yu wish t change. 4. Yu will be taken t the Prtected Directry Cntrl page. 5. Frm here, yu can edit the directry by fllwing the same steps utlined abve, in the Creating a Prtected Directry sectin. 6. Click UPDATE t cmplete all changes t the system and t return t the Prtected Directry List page. Searching the Prtected Directries List PSA allws yu t search the Prtected Directry List fr a certain pattern. It may help yu in case yu have a great number f directries in the system and yu need t wrk with a particular ne. T search in the list: Select the input field and type in the pattern string. Click the SEARCH buttn. If there were any items fund matching the pattern string entered, they will all be displayed in the frm f the reduced Prtected Directry List. If n matches were fund it will be s stated. The buttn SHOW ALL will revert t displaying the whle list f dmains. There is als anther way t ease the prcess f wrking with a large list f directries. An ptin f srting the list by several varius parameters is made available t yu. Yu can srt the list by several parameters. T srt the list by a certain parameter in ascending r descending rder, click n the name f the parameter. An arrw will appear indicating the rder f srting: dwn fr descending rder, up fr ascending. Remving a Prtected Directry T remve ne r mre directries, fllw these steps: 1. Check the checkbxes in the Del clumn f the Prtected Directries List crrespnding t the directries yu wish t remve. 163

19 2. Click n REMOVE SELECTED. The Prtected Directry Remval page appears. 3. Fr every directry yu chse t remve the name f the directry and the names f this directry users will be displayed. 4. If yu are certain that the displayed infrmatin is crrect and wish t prceed with deleting, check the Yes, I have read, understd, and agree t remve prtect frm these dmains checkbx. Then click SUBMIT. If yu decide t nt delete these directries r wish t mdify the list f directries chsen fr deletin, click the CANCEL buttn. Bth buttns will return yu t the Prtected Directry Management page, ne cmmitting the changes, the ther ne leaving everything unchanged. NOTE: Deleting a prtected directry in PSA des nt delete the directry ff the server. It simply takes the prtected status ff the directry. Meaning that the directry and its cntents will nw be reachable via the Internet withut the need fr lgin and passwrd. Manage the Dmain SSL Certificate PSA enables yu t uplad a Secure Scket Layer (SSL) Certificate, generate a Certificate Signing Request (CSR), generate a Self-signed Certificate, and/r purchase a SSL certificate thrugh a registered certificate authrity. Each certificate represents a set f rules used when exchanging encrypted infrmatin between tw cmputers. Certificates establish secure cmmunicatins; this is especially imprtant when handling e-cmmerce transactins and ther private transmittals. Only authrized users can access and read an encrypted data stream. Ntes n Certificates: In rder t use SSL certificates fr a given dmain, the dmain MUST be set-up fr IP-Based hsting. When an IP-based hsting accunt is created with SSL supprt, a default SSL certificate is upladed autmatically. Hwever, this certificate will nt be recgnized by a brwser as ne that is signed by a certificate signing authrity. The default SSL certificate can be replaced by either a self-signed certificate r ne signed by a recgnized certificate-signing authrity. The self-signed certificate is valid and secure, but many clients prefer t have a certificate signed by a knwn Certificate Signing Authrity. If using a SSL certificate issued by a certificate authrity ther than Thawte r Verisign, a rtchain certificate is required t apprpriately identify and authenticate the certificate authrity that has issued yur SSL certificate. If the given dmain has the www prefix enabled, yu must set-up yur CSR r self-signed certificate with the www prefix included. If yu d nt, yu will receive a warning message when trying t access the dmain with the www prefix. 164

20 Remember t enter yur certificate infrmatin in PEM frmat. PEM frmat means that the RSA Private Key text must be fllwed by the Certificate text. All certificates are lcated in the../vhsts/<dmain name>/cert/httpsd.pem file. Where this directry reads <dmain name>, yu must enter the dmain name fr which the certificate was created. T generate a self-signed certificate r a certificate-signing request, fllw these steps: 1. If yu have established an IP based hsting accunt with SSL enabled, the CERTIFICATE buttn at the Dmain Administratin page will be enabled. 2. Click the CERTIFICATE buttn. The SSL certificate setup page appears. 3. The Certificate Infrmatin: sectin lists infrmatin needed fr a certificate Request, r a Self-Signed certificate. 4. The Bits selectin allws yu t chse the level f encryptin f yur SSL certificate. Select the apprpriate number frm the drp dwn bx next t Bits:. 5. T enter the infrmatin int the prvided text input fields (State r Prvince, Lcality, Organizatin Name and Organizatin Unit Name (ptinal)) click in the text bxes and enter the apprpriate name. 6. T enter the Dmain Name fr the certificate, click in the text bx next t Dmain Name: and enter the apprpriate dmain. 7. The dmain name is a required field. This will be the nly dmain name that can be used t access the Cntrl Panel withut receiving a certificate warning in the brwser. The expected frmat is r dmainname.cm. 8. Click n either the SELF-SIGNED r REQUEST buttn. 9. Clicking SELF-SIGNED results in yur certificate being autmatically generated and installed. 10. Selecting REQUEST results in the sending f a certificate-signing request (CSR) t the address yu prvided in the fields discussed abve. When a CSR (certificate signing request) is generated there are tw different text sectins, the RSA Private Key and the Certificate Request. DO NOT LOSE YOUR RSA PRIVATE KEY. YOU WILL NEED THIS DURING THE CERTIFICATE INSTALLATION PROCESS. LOSING IT IS LIKELY TO RESULT IN THE NEED TO PURCHASE ANOTHER CERTIFICATE. 11. When yu are satisfied that the SSL certificate has been generated r the SSL certificate request has been crrectly implemented, click UP LEVEL t return t the Dmain Administratin page. T uplad a file cntaining the certificate authrized by the Certificate Signing Authrity: 165

21 1. Click the CERTIFICATE buttn at the Dmain Administratin page. The SSL Certificate page appears. 2. If yu wish t uplad a Certificate File authrized by the Certificate Signing Authrity, click the BROWSE buttn under the Uplad previusly bught Certificate File (withut private key) sectin t select the file (the file must be in.txt frmat) 3. Then, click SEND FILE t cpy the certificate t the server. T uplad a new certificate: 1. Click the CERTIFICATE buttn frm the Dmain Administratin page. The SSL Certificate page appears. 2. If yu wish t uplad a certificate file frm a lcal cmputer, under the Uplading Certificate File sectin, click the BROWSE buttn t select the file (the file must be in.txt frmat). 3. Then, click SEND FILE t cpy the certificate t the server. Or, if yu want t type in the text f the certificate withut dwnlading a specific file, click in the text bx and enter and paste the certificate infrmatin. 4. Click SEND TEXT t implement the text n the server. NOTE: Ensure that the private key text blck is included alng with the SSL certificate text blck when using the SEND FILE r SEND TEXT ptins. EXAMPLE FORMAT: -----BEGIN RSA PRIVATE KEY----- [[ECRYPTED BLOCK OF TEXT]] -----END RSA PRIVATE KEY BEGIN CERTIFICATE----- [[ECRYPTED BLOCK OF TEXT]] -----END CERTIFICATE When yu dwnlad the certificate t the server, PSA checks fr errrs. If an errr is detected, PSA restres the ld versin f the SSL certificate, and PSA warns yu t update the certificate. At this pint, yu can try again t enter text r t dwnlad the certificate file. 166

22 6. When yu are satisfied that the SSL certificate is crrectly implemented, click UP LEVEL t return t the Dmain Administratin page. If yu are using a certificate that has been signed by an authrity ther than Thawte r Verisign then it is likely that this will require the use f a rtchain, r CA, certificate. T install a rtchain certificate fr the dmain: 1. Click the CERTIFICATE buttn at the Dmain Administratin page. The SSL Certificate setup page appears. 2. The icn next t Use rtchain certificate fr this dmain appears n this page. 3. If the icn is [ON] then the rtchain certificate will be enabled fr this dmain. If the icn is [X] this functin will be disabled. 4. T change the status f the rtchain certificate, click the ON/OFF buttn. 5. T uplad yur rtchain certificate, first make sure that it has been saved n yur lcal machine r netwrk. Use the Brwse buttn t search fr and select the apprpriate rtchain certificate file. 6. Then click the SEND FILE buttn. This will uplad yur rtchain certificate t the server t assure prper authenticatin f the certificate authrity. 7. When yu are satisfied that the rtchain certificate is crrectly implemented, click UP LEVEL t return t the Dmain Administratin page. Annymus FTP Within PSA there can be an Annymus FTP access set up by the Client r the Administratr, fr IP-based virtual hst nly thugh. Annymus FTP is used t allw an pen, yet cntrlled, envirnment fr visitrs t the dmain t dwnlad and/r uplad files t and frm the dmain accunt. Users will be able t lg int ftp.<dmain name> with the standard annymus user name and any passwrd. PSA allws the setup and limitatin f incming file space, cnnected users, and bandwidth usage thrttling. Administratrs shuld take care when allwing the use f annymus FTP and be sure t use all the limitatin capabilities within the interface wisely. If setup with excessive limits, it culd lead t prblems with server resurces as well as excessive bandwidth usage. As the Dmain User yu can view the status f Annymus FTP fr yur dmain. T d that, click the ANONYMOUS FTP buttn at the Dmain Administratr page. Databases Within PSA there is the ability t create multiple mysql databases as well as multiple users within each database. Als, directly accessible via PSA, is a link t PhpMyAdmin, a PHP interface that abstracts mysql int a web-based administratin tl, allwing yu t srt, edit, and create tables within a given database. Database limits are set thrugh 167

23 dmain preferences and database disk usage is calculated within the dmain s ttal alltted disk space. Searching the Database List PSA allws yu t search the Database List fr a certain pattern. It may help yu in case yu have a great number f databases in the system and yu need t wrk with a particular ne. T search in the Database List: Select the input field and type in the pattern string. Click the SEARCH buttn. If there were any items fund matching the pattern string entered, they will all be displayed in the frm f the reduced Database List. If n matches were fund it will be s stated. The buttn SHOW ALL will revert t displaying the whle list f databases. There is als anther way t ease the prcess f wrking with a large list f databases. An ptin f srting the list by several varius parameters is made available t yu. Yu can srt the Database List by Type and Database Name. T srt the list by a certain parameter in ascending r descending rder, click n the name f the parameter. An arrw will appear indicating the rder f srting: dwn fr descending rder, up fr ascending. Creating a New Database 1. Click the DATABASES buttn at the Dmain Administratin page. The Databases Feature Management page appears. 2. T add a new database select the Database name field, enter the desired name, and select ADD. The Database Editing page appears. 3. T add database users t the newly created database enter the user name int New user text bx and select ADD. The Database User Management page appears. 4. Enter yur new passwrd in the New Passwrd text bx, and then enter it again in the Cnfirm Passwrd text bx. Select UPDATE t cmplete the creatin f the new user. Selecting UP LEVEL will ignre all entries and return t the Database Editing page making n changes. 5. Once yu have cmpleted the creatin f the new database and its users select UP LEVEL t return t the Database Feature Management page. 6. T add further databases, fllw the steps utlined in 1-5 abve. T return t the Dmain Administratin page select UP LEVEL. 168

24 Editing an Existing Database 1. Click the DATABASES buttn at the Dmain Administratin page. The Databases Feature Management page appears. 2. Click n the database that yu wish t edit. The Database Editing page appears. 3. T add database users t the selected database enter the user name int New user text bx and select ADD. The Database User Management page appears. 4. Enter yur new passwrd in the New Passwrd text bx, and then enter it again in the Cnfirm Passwrd text bx. Select UPDATE t cmplete the creatin f the new user. Selecting UP LEVEL will ignre all entries and return t the Database Editing page making n changes. 5. T edit the passwrd f an existing database user, select the user frm the database user list. The Database User Management page appears. 6. T delete existing database users select the users that yu wish t delete using the checkbxes n the right f the screen and select REMOVE SELECTED. Yu will be asked fr cnfirmatin prir t final deletin f the selected users. 7. T access and/r edit database cntent yu can d s using the PHPMYADMIN ptin. PhpMyAdmin prvides a web-based graphical interface fr mysql. This can be used t make cntent edits t yur existing databases. 8. Once yu have cmpleted all edits f the database and its users select UP LEVEL t return t the Database Feature Management page. 9. T delete existing databases select the users that yu wish t delete using the checkbxes n the right f the screen and select REMOVE SELECTED. Yu will be asked fr cnfirmatin prir t final deletin f the selected users. 10. T edit further databases, fllw the steps utlined in 1-9 abve. T return t the Dmain Administratin page select UP LEVEL. Dmain User Lgging in Access t the cntrl panel fr the database user is dne using name>:8443. The cntrl lgin will be the dmain name, and the passwrd will be whatever is set thrugh the cntrl panel. Changing the passwrd As the Dmain User yu can change the passwrd that yu use t lg in t PSA. T d that, click the DOMAIN USER buttn. The Dmain User Prperties page appears. 169

25 There, t change passwrd, enter the new passwrd int the Passwrd input field and cnfirm it in Cnfirm passwrd input field. Glssary f Terminlgy Apache Apache is an pen surce Web server that is distributed free. Apache runs n Unix-based perating systems (including Linux and Slaris) and Windws 95/98/NT. Apache was riginally based n the NCSA server, but is nw an independent prduct, supprted by the nnprfit Apache Sftware Fundatin. Brwser A brwser is a sftware applicatin that lets yu access infrmatin n the Internet. Brwsers can read HTML and send HTTP r FTP requests fr services n the Internet. Brwsers are usually assciated with the Wrld Wide Web prtin f the Internet. BSD/OS BSD/OS is an pen surce perating system frm Berkeley Sftware Design, Inc. BSD, based n the Unix perating system, was develped fr primary use n servers and is ne f the mst secure perating systems available. BSD is used by many Internet service prviders t create sme f tday's mst ppular Internet sites. BSDI BSDI stands fr Berkeley Sftware Design, Inc., a privately held cmpany that supplies BSD/OS and netwrking sftware. CGI CGI, r the cmmn gateway interface, prvides a standardized methd fr Web servers t send a user request t an applicatin and t receive infrmatin back fr the user. Fr example, when yu click n a URL link, the Web server sends the requested page t yu. CGI is part f the HTTP prtcl. CGI wrks in many different languages, and acrss several different platfrms. Client A client is a cmpany r individual requesting services frm an Internet presence prvider. A client is a custmer f a Web hsting cmpany, r a user f Internet services. In hardware terminlgy, a client is a cmputer system r a sftware package that requests services r infrmatin frm anther applicatin that resides acrss the netwrk. Think f the client as yur PC r wrkstatin, thrugh which yu access prgrams and data acrss a netwrk r the Internet, usually n a server. In very simple terms, a client is a user. COMSAT Service Recrd The cmsat server is an lder methd f handling asynchrnus mail ntificatin. Cmsat has been replaced by a mail variable in the perating system shell. 170

26 DAEMON A daemn is a cntinually running prgram in Unix that handles service requests as they are received by a cmputer. The daemn sends service requests t ther prgrams as needed. Fr example, every Web server has an HTTP daemn that receives user requests fr services and infrmatin. Anther example is the sendmail daemn that handles e- mail messages. DNS DNS, shrt fr Dmain Name Server, is a distributed database that maps names and IP addresses fr cmputers using the Internet. DNS is a standardized system that identifies dmain name servers. Dmain A dmain is a virtual address n the Internet fr any rganizatin r entity. Technically, a dmain is a grup f netwrked cmputers (servers) that represent an rganizatin and prvide netwrk services. Hwever, several dmains culd reside n ne server, in dedicated space prvided by a Web hsting service. T the Internet user, a dmain appears as space n ne server, regardless f the implementatin. Dmains are identified by their familiar Internet URL (unifrm resurce lcatr) addresses. Fr example, is the name f the dmain where Plesk infrmatin resides n its servers. Syntactically, a dmain name is a string f names r wrds separated by perids. Fr example, a dmain name such as: hell.huse.neighbrhd.cm includes the names f: the hst: hell the subdmain: huse the netwrk: neighbrhd the rganizatin type: cm Sme high-level dmain names include these rganizatin types: arpa: ARPAnet (a Defense Department cmmunicatins system that established the Internet) cm: Cmmercial, fr-prfit rganizatins and businesses edu: Educatinal institutins gv: Gvernment rganizatins int: Internatinal rganizatins mil: U. S.-based military net: Internet access prviders rg: Nn-prfit rganizatins 171

27 2-alphabetic characters: Cuntries utside the U. S., such as uk fr the United Kingdm FREEBSD FreeBSD is a prted versin f BSD/OS Unix fr Intel-based persnal cmputers. FreeBSD is an pen surce perating system. FTP FTP, r File Transfer Prtcl, is a methd used t transfer files t (uplad) and frm (dwnlad) a remte server. Yu can use the FTP cmmand t: Cpy a file frm the Internet t yur PC Mve a file frm yur PC up t the Internet Rename an existing file Delete a file Update an existing file with mre recent data Gateway A gateway is a cmbinatin f hardware and sftware allwing dissimilar systems t cmmunicate by filtering data thrugh standardized prtcls. Think f a gateway as a translatr that allws yur PC t talk with ther cmputers n the netwrk. GNU General Public License The GNU General Public License, frm the Free Sftware Fundatin, Inc., is a license that guarantees cmplete freedm t users fr sharing and changing freeware sftware. Hst In a netwrk, a hst is usually a cmputer that stres sftware applicatins and data that may be accessed r retrieved by ther users. But a hst can be any addressable device n the netwrk, nt just a cmputer. The hst prvides services t ther cmputers r users. An Internet Service Prvider may als be referred t as a Web hsting cmpany. HTML HTML, r HyperText Markup Language, is a standardized language fr presenting infrmatin, graphics, and multimedia n the Wrld Wide Web. HTML cnsists f hundreds f cdes, tags, and symbls that define the type f infrmatin and hw it shuld be displayed in a brwser. HTML is universally understd n a wide variety f platfrms. HTTP HTTP, r HyperText Transfer Prtcl, is a standard fr sharing Wrld Wide Web files. HTTP lets yu cmmunicate acrss the Internet by carrying messages frm yur brwser t a server. 172