SINGTEL BUSINESS - PRODUCT FACTSHEET ENTERPRISE WIFI-AS-A-SERVICE

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "SINGTEL BUSINESS - PRODUCT FACTSHEET ENTERPRISE WIFI-AS-A-SERVICE"

Transcription

1 SINGTEL BUSINESS - PRODUCT FACTSHEET ENTERPRISE WIFI-AS-A-SERVICE SingTel Enterprise WiFi-as-a-Service helps businesses enrich customer experiences, enhance business agility, and extend market reach with intelligent business analytics and our one-stop managed services. Whatever business you are in, you are really in the business of making your customers happy. Offering WiFi connectivity at your premise - a chic café, the latest indie store, world-famous tourist attraction, award-winning hotel or the neighbourhood bank branch - can make a real difference to customer experience. Beyond enterprise-grade WiFi connectivity, we provide value-added analytics that uncover customer insights and tell you so much more.

2

3 Content Going Beyond Connectivity. That s the Only Way to Keep Up. Overview: SingTel Enterprise WiFi-as-a-Service Features Insight. Inspire. Innovate Service Sectors: Retail, F&B, Hospitality Enterprise Sector: Corporate Offices Financial Sector: Banks Specifications Why SingTel Knowing Your Business is Our Business

4 SingTel Enterprise WiFi-as-a-Service Going Beyond Connectivity. That s the Only Way to Keep Up. Staying connected regardless of where one is, has become a given these days. Whether at work or at play, today s new digital consumers expect to stay productive and be entertained while being connected to the Internet at all times. Beyond that, customers expect not just free WiFi, but also quality WiFi connections. Leapfrog the Competition with Unprecedented Wireless Connectivity Offering WiFi is more than enabling or Internet access. As a competitive advantage, it directly impacts your customer experience especially for establishments such as retail outlets, restaurants, cafes, tourist attractions, hotels, banks, to name a few. Since this is a necessary investment, you should further maximise your Return on Investment (ROI) by leveraging this new way of life to learn more about your customers. Looking to better engage them via social media, get them to stay longer at your premise (and spend more), or entice them to come back again and again? A quality WiFi platform may be able to all that for you, while also optimising the delivery of new services such as voice and video to build better brand image and corporate reputation over time. Overview: SingTel Enterprise WiFi-as-a-Service Establishing seamless WiFi connectivity can help you stay ahead of the curve in today s Internet age. Beyond Internet connection, it offers a unique platform for innovation, efficiencies and business opportunities. SingTel Enterprise WiFi-as-a-Service is a cost - effective and scalable enterprise-grade WLAN service that helps businesses improve end-user experience with insights from intelligent business analytics. Delivered via the SingTel Cloud, our Enterprise WiFi-as-a-Service comes with one-stop managed services, including: WLAN configuration, network implementation, hardware and software management, operation and maintenance. Backed by our extensive Asia-Pacific presence, you are assured of good support and easy deployment across your regional offices and retail network. Providing easy, centralised IT management via a secure, online portal, Enterprise WiFi-as-a-Service offers a rich suite of customisable functionalities, designed to help businesses better understand their customers profile, grow their business, and sharpen their competitive advantage. 1

5 Features Enterprise-grade, high speed WiFi access with seamless WiFi access and automatic sign-in at related hotspots. Enables traffic segregation for public versus private usage, such as Service Set Identifier (SSID) segregation for core business usage (eg. sending of customer s food and beverage orders from waiter s tablet to kitchen, etc.) versus bandwidth available for customers usage while within restaurant. Captive login portal with questionnaires turns your web browser into an authentication device. Offers hassle-free login methods and secure one-time password (OTP) for added assurance. Enables businesses to set up customisable captive login portals with own, distinctive branding and customisable short surveys. Collect, save and link customer responses to your company s customer relationship management (CRM) systems to support targeted marketing activities. Customised dashboard enables businesses to view and analyse: User analytics collected from captive login portal and simple questionnaires, including age group and gender segmentation, top usage areas which can be useful for marketers to perform a more effective event-driven marketing activities. Technical analytics for centralised IT management of WLAN, including network capacity planning review via utilisation of Access Points (APs), tracking of end-users WLAN device type, etc. Consolidated footfall and heat-map via dashboard provides insights into specific store traffic and consumer behaviour information including: average dwell time, shop front traffic, in-store traffic, new versus repeat visitors, etc. Records historical data for better comparison and analysis. Enhanced digital marketing capabilities support go-to-market activities including: Send welcome s to users/customers who have subscribed to be on your mailing list. Send targeted edms based on custom criteria (eg. birthday month, age, etc.) via standard edm templates. Track edm campaign s effectiveness via automated click-through count and Facebook (FB) Likes count tracker. Social media capabilities enable integrated WiFi sign-on platform by setting up your business FB page as splash page for WiFi login; Encourage and track FB Likes count; Provide insights into aggregate demographic data from check-ins and more. 2

6 SingTel Enterprise WiFi-as-a-Service Insight. Inspire. Innovate Service Sectors: Retail, F&B, Hospitality The service business is all about feeling your customers pulse and driving traffic to your premise. Whether you are a retail store, an award-winning restaurant or a renowned hotel, you need to learn all about your customers footfall, lifestyle preferences and more, to make informed decisions. SingTel Enterprise WiFi-as-a-Service gives you new perspectives from useful analytics, not just random statistics. DEPARTMENT STORE It s not just about price. Customers return when you have the right offer, at the right time, for the right products. It s all about how well you spot trends and behaviours, and devise marketing programmes that shape demand. Do you know your customers preferences and map them to the inventory you are stocking? How about the frequency, duration and even timing and length of your customers visits? APPLICATIONS Post an advertisement on your captive login portal, featuring your latest promotions. Design a simple questionnaire to gather your customers views, preferences, shopping behaviour, etc. Encourage customers to subscribe as a member. Use dashboard to gather useful analytics about your customers. Learn which specific section of your store attracts the heaviest footfall and relevant heat-map information. BENEFITS Gain powerful insights into customer preferences and buying behaviour via presence-based data, to empower data-driven decision-making. Enhance effectiveness of in-store promotions with measurable advertising, edm campaigns and other marketing activities. Enable smarter product placement to drive traffic flow and direct footfall within store. RESTAURANT / CAFÉ As the new kid on the block, you need to go beyond ensuring that your food tastes good and your staff well-trained. More importantly, you need to do everything you can to drive customer traffic to your restaurant/café. What are you actively doing to increase foot traffic to your restaurant? Do you know which type of promotion is effective in getting new customers to step into your new café? Eg. Birthday offers, 1-for-1 promotions, etc. APPLICATIONS Reach customers on their mobile phones, encourage likes and check-ins via integrated Facebook WiFi login. Post advertisements on your captive login portal or push notifications via mobile phones to encourage the download of coupons or special one-time password for discounts. Use dashboard to know customers demographics, lifestyle preferences and more. BENEFITS Enable closer customer engagement and seamless, on-brand customer experience via omni-channel selling on mobile devices, Facebook page, brochures, edms, etc. Increase brand awareness by encouraging likes and check-ins during Facebook WiFi login. Build consistent brand image across both online and offline presence. Gain insights into customer information to drive more effective marketing campaigns that work. 3

7 VENUE OWNER AND HOTELS You have an impressive tourist attraction or hotel with newly-renovated facilities designed to wow. What can you do to drive on-site foot traffic, increase guest loyalty and attract new customers? Do you have a way to capture new leads through event-driven interaction? APPLICATIONS Offer in-park or in-house guest WLAN login via integrated Facebook login pages. Send edms (using standard templates) as periodic updates to subscribed members with information on on-going promotions, seasonal offers, etc. Send edms (using standard templates) on special occasions such as birthdays and anniversaries to build customer loyalty. Run targeted edm campaigns (using standard templates) for specific demographics (eg. ladies only, frequent visitors, etc.). Use dashboard to track click-through rates of your edm campaigns. BENEFITS Enhance guest experience with in-park or in-house guest WLAN login via integrated Facebook login pages. Drive traffic to your tourist attraction and/or hotel through targeted, timely campaigns via edms or mobile devices. Empower informed, data-driven decisions to enable most effective foot traffic across locations, increase average basket size, etc. Generate new leads through event-driven interaction via Facebook page. Create new revenue streams to offer more guest services and enhance customer experience. Enterprise Sector: Corporate Offices Workplace efficiency fuels business agility in today s hyper-competitive marketplace. Providing a workplace that encourages collaboration, supports Bring-Your-Own-Device (BYOD) initiatives and allows staff to work wherever in the office makes a real difference to staff satisfaction, productivity and subsequently, service levels. That s not all. You can further improve business efficiencies by leveraging WiFi technology to streamline process-intensive areas in your business such as your warehouse. Add it all up and you will see how SingTel Enterprise WiFi-as-a-Service increases business agility, to help you put smiles on your customers faces every day. CORPORATE OFFICE WITH WAREHOUSE Your warehouse is the pivotal point where goods get picked and packed before orders are delivered and fulfilled. The efficiency of its operations directly impacts customer experience. How can you leverage wireless technology to turn your warehouse into a sleek outfit? APPLICATIONS Integrate wireless RFID hand-held scanner to capture inventory movement, record pick-and-pack status, etc. Enable direct system updates from wireless mobile devices (eg. RFID hand-held scanner) without relying on manual data-entry, forms, etc. BENEFITS Ensure data accuracy by eliminating data-entry errors. Empower near, real-time updates on documents for management reporting and faster decision-making. Increase operational efficiencies with improved staff productivity, shorter turnaround time and faster time-to-market. 4

8 SingTel Enterprise WiFi-as-a-Service CORPORATE OFFICE WITH BYOD INITIATIVE Allowing staff to bring their own devices to work has become one of the biggest dilemmas businesses face today. How can you enjoy the best of both worlds by supporting your Generation-Z staff s preference to use their own devices, while ensuring network security and secure access to corporate applications? APPLICATIONS 1. Manage mobile devices and network configuration via dashboard. 2. Segment users into different SSIDs. 3. Secure employee versus guest access with integrated firewall. BENEFITS Ease IT management and increase visibility with easy deployment, network configuration and device monitoring via dashboard reporting. Assure network performance with bandwidth segmentation into public versus private users. Ensure secure network access to prevent security breaches. Financial Sector: Banks Your bank branches should never be staid places where people come in, complete a transaction and leave. While customers are queuing to open a bank account or waiting for a loan approval, why not put a smile on their faces by helping them pass their waiting time productively? Let SingTel Enterprise WiFi-as-a-Service show you new ways to up your service ante - just the way your customers like it. BANK BRANCH Offering WiFi at your branches can help to improve customer experience. However, you also need to ensure that bandwidth is segregated between staff and customers/visitors for protection against security breaches. How can you achieve all these and more with WiFi? APPLICATIONS BENEFITS 1. Offer guest WLAN service and encourage visitors to sign up during branch visit. 2. Segment users into different SSIDs. 3. Secure staff versus guests/visitors access with integrated firewall. Prevent security breach with bandwidth segmentation. Enhance security with built-in firewall, while assuring network performance. Ease IT management with convenient bandwidth monitoring via centralised management portal. 4. Monitor bandwidth utilisation and wireless user registration via dashboard. 5

9 Specifications We understand that you need solutions that are flexible enough to support your changing business needs as you grow. That is why our wireless services are available in two options: and Enterprise WiFi-as-a-Service. Features ENTERPRISE WIFI-AS-A-SERVICE Login Portal Standard login portal Captive login portal (customised in accordance to customer s branding) Analytics Tools Basic user analytics Comprehensive user analytics Footfall Heat map Simple questionnaire Captive portal login with enhanced user analytics reports Marketing analytics Tools such as social media login Technical Analytics Tools Coverage Singapore only: Comply with IDA s stringent program standards. Asia Pacific Why SingTel Scalability and cost-efficiency Free up high upfront capital expenditure with SingTel s user-friendly pay-as-you-grow model. Enjoy scalability to grow with your business, while optimising cost efficiency with easy budgeting and forecasting with monthly, all-in-one bills. Business agility with fast deployment Get up and running with fast deployment and turnaround time. Scale easily by adding Access Points (APs) when required. Increase agility with customisable front-end APIs that enable faster roll-out of new services to better serve customers. Enterprise-grade performance Enjoy enterprise-grade, high-speed WiFi access, with dedicated bandwidth and speed. Segregate staff from guest/customer access to prevent performance degradation and potential security breaches. Centralised management, monitoring and control Enhance control and centralise monitoring via one online portal which offers centralised view of all APs, easy accessibility of reports for performance management, network capacity planning, device tracking and more. 6

10 SingTel Enterprise WiFi-as-a-Service Intelligent business analytics Unlock valuable knowledge about your customers lifestyle preferences, consumer behaviour, footfall, heat map and more, to empower data-driven decisions for more effective marketing. One-stop ICT solution Rely on us to deliver one-stop managed services including WLAN consultation, end-to-end network implementation, and 24x7 Network Operations Centre single point of contact for support and maintenance. Knowing Your Business is Our Business We make it our business to know your business. As you consider ways to improve customer experience and grow your business, we know you need the flexibility and scalability to grow in Singapore and across the region unimpeded by high costs and tedious deployment. That is why we offer our Enterprise WiFi-as-a-service in the cloud so you can spread your wings when you are ready, just the way you like it. Backed by proven our infrastructure and trusted industry-leading expertise, expect nothing less than unprecedented levels of wireless connectivity, as you enhance business agility and customer satisfaction with us. 7

11

12 SingTel is Asia's leading communications group providing a portfolio of services including infocomm technology, pay TV as well as voice and data solutions over fixed, wireless and Internet platforms. The Group has presence in Asia and Africa with over 525 million mobile customers in 25 countries, including Bangladesh, India, Indonesia, the Philippines and Thailand. It also has a vast network of offices throughout Asia Pacific, Europe and the United States. Project of the Year G-Cloud (2014) Carrier Ethernet Service Provider Awards 2013 Best Global Carrier Ethernet Business App Best Asia Pacific Wholesale Ethernet Service Computerworld Hong Kong Awards ( ) Managed Services & IT Outsourcing Provider Computerworld Singapore Customer Care Award Telecommunications Services ( ) Cloud Services (2012, 2013) Systems Integration Services (2014) NetworkWorld Asia Information Management Awards Best in Disaster Recovery & Business Continuity (2014) Best in Security as a Service ( ) Tel: OCT 2014 For more information on SingTel Managed Security Services, please contact your SingTel Account Manager, visit or Copyright 2014 Singapore Telecommunications Ltd (CRN: D). All rights reserved. All other trademarks mentioned in this document are the property of their respective owners.

Access. Engage. Enrich. Wireless Connectivity that Delivers Much More.

Access. Engage. Enrich. Wireless Connectivity that Delivers Much More. Singtel Business Product Factsheet Enterprise WiFi-as-a-Service Access. Engage. Enrich. Wireless Connectivity that Delivers Much More. Whatever business you are in, offering WiFi connectivity at your premise

More information

Maximise your in-store video investment with customer intelligence from M2M Video Solutions.

Maximise your in-store video investment with customer intelligence from M2M Video Solutions. Singtel Business Product Brochure Factsheet M2M Video Solutions Analytics Maximise your in-store video investment with customer intelligence from M2M Video Solutions. Retailers today are looking beyond

More information

SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD POWERED BY VMWARE

SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD POWERED BY VMWARE SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD POWERED BY VMWARE Looking for a way to benefit from IT adoption without managing your own IT systems? SingTel Managed Cloud, powered by VMware, is an

More information

Management of Multi-OS Smart Devices Made Simple.

Management of Multi-OS Smart Devices Made Simple. Singtel Business Product Factsheet Managed Mobile Device Defense Manager Services Management of Multi-OS Smart Devices Made Simple. A smart solution that enables companies to secure, control and manage

More information

SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD POWERED BY MICROSOFT

SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD POWERED BY MICROSOFT SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD POWERED BY MICROSOFT SingTel Managed Cloud, powered by Microsoft, is a secure and agile cloud computing solution (Infrastructure-as-a-Service or IaaS)

More information

Management of Multi-OS Smart Devices Made Simple.

Management of Multi-OS Smart Devices Made Simple. Singtel Business Product Factsheet Managed Mobility Device Defense Manager Services Management of MultiOS Smart Devices Made Simple. A smart solution that enables companies to secure, control and manage

More information

Reaping the Full Benefits of a Hybrid Network

Reaping the Full Benefits of a Hybrid Network Singtel Business Product Factsheet Managed Hybrid Network Reaping the Full Benefits of a Hybrid Network Singtel Managed Hybrid Network is an innovative offering that extends the enterprise s network coverage

More information

The Future of Business Collaboration. Delivered.

The Future of Business Collaboration. Delivered. Singtel Business Product Factsheet Managed Unified Communications-as-a-Service Defense Services The Future of Business Collaboration. Delivered. Looking to meet changing business communications needs but

More information

AirTight Social Wi-Fi and Analytics for the Retail Store of the Future Where Clicks Meet the Bricks

AirTight Social Wi-Fi and Analytics for the Retail Store of the Future Where Clicks Meet the Bricks AirTight Social Wi-Fi and Analytics for the Retail Store of the Future Where Clicks Meet the Bricks The retail store of the future will deliver a seamless and personalized consumer experience with omnichannel

More information

More Efficient Field Service Operations with M2M Track and Trace's Fleet and Workforce Management Capabilities.

More Efficient Field Service Operations with M2M Track and Trace's Fleet and Workforce Management Capabilities. Singtel Business Product Factsheet Managed M2M Track Defense and Trace Services More Efficient Field Service Operations with M2M Track and Trace's Fleet and Workforce Management Capabilities. Enjoy greater

More information

Company Profile. Proxim Wireless: Performance Matters. Proxim Delivers. Products and Markets. Go to Market

Company Profile. Proxim Wireless: Performance Matters. Proxim Delivers. Products and Markets. Go to Market Company Profile Proxim Wireless: Performance Matters. Proxim Delivers. Proxim Wireless is a pioneer and global leader in advanced Wi-Fi, point to point, and point to multipoint outdoor wireless systems

More information

There s an Easier Way to Adopt Cloud. Leave it to Singtel Cloud Experts. Singtel Business

There s an Easier Way to Adopt Cloud. Leave it to Singtel Cloud Experts. Singtel Business Singtel Business Product Factsheet Brochure Managed Cloud Expert Defense Services Services There s an Easier Way to Adopt Cloud. Leave it to Singtel Cloud Experts. Singtel Cloud Expert Services is dedicated

More information

BIG DATA ANALYTICS FOR HOSPITALITY AND LEISURE Learn more about your customers than ever before!

BIG DATA ANALYTICS FOR HOSPITALITY AND LEISURE Learn more about your customers than ever before! BIG DATA ANALYTICS FOR HOSPITALITY AND LEISURE Learn more about your customers than ever before! Insights Visitor is at the forefront of consumer insights and visitor analytics platforms, enabling you

More information

3 Tips for Your Email Woes: Streamline. Simplify. Cloud.

3 Tips for Your Email Woes: Streamline. Simplify. Cloud. Singtel Business Product Factsheet Email Archiving 3 Tips for Your Email Woes: Streamline. Simplify. Cloud. Secure and flexible email archival and e-discovery with Singtel Email Archiving Services. Email

More information

Simplify Your Network Security with All-In-One Unified Threat Management

Simplify Your Network Security with All-In-One Unified Threat Management Singtel Business Product Factsheet Brochure Managed Defense Unified Services Management Simplify Your Network Security with All-In-One Unified Management Singtel Managed Unified Management (UTM) Services,

More information

SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD SERVICE (SINGTEL IAAS)

SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD SERVICE (SINGTEL IAAS) SINGTEL BUSINESS - PRODUCT FACTSHEET MANAGED CLOUD SERVICE (SINGTEL IAAS) SingTel Managed Cloud Service delivers greater flexibility, security, cost efficiency and convenience. Looking for a way to reap

More information

Transforming the Store Experience with Cisco Retail Solutions

Transforming the Store Experience with Cisco Retail Solutions Transforming the Store Experience with Cisco Retail Solutions A key goal for today s retailer is to become a true omnichannel business. Crossing the boundaries of digital and physical retail environments,

More information

How to revolutionize brickand-mortar. with big data analytics? April 20, 2015

How to revolutionize brickand-mortar. with big data analytics? April 20, 2015 How to revolutionize brickand-mortar retail industry with big data analytics? April 20, 2015 Agenda Tapway Introduction & Why We Do What We Do Technology Overview In-store Analytics for Retail Chains Shopper

More information

The partnership. The joint solution shifts wireless discussions to line-of-business and marketing needs, unlocking new revenue streams.

The partnership. The joint solution shifts wireless discussions to line-of-business and marketing needs, unlocking new revenue streams. vendor solutions The partnership P1 Purple WiFi is scalable, cloud-based guest WiFi software, offering customers fast access to free WiFi through social media login. In return, companies benefit from real

More information

The partnership. The joint solution shifts wireless discussions to line-of-business and marketing needs, unlocking new revenue streams.

The partnership. The joint solution shifts wireless discussions to line-of-business and marketing needs, unlocking new revenue streams. vendor solutions The partnership Purple WiFi is scalable, cloud-based guest WiFi software, offering customers fast access to free WiFi through social media login. In return, companies benefit from real

More information

Product Overview. www.airangel.com

Product Overview. www.airangel.com Product Overview Our passion is to help you improve your guest s experience, increase customer satisfaction and loyalty, and to generate additional revenue www.airangel.com About Airangel Airangel has

More information

Singtel Managed Cloud powered by VMware. Fits Your Unique Business Needs Perfectly.

Singtel Managed Cloud powered by VMware. Fits Your Unique Business Needs Perfectly. Singtel Business Product Factsheet Brochure Managed Defense cloud powered Services by VMware Singtel Managed Cloud powered by VMware. Fits Your Unique Business Needs Perfectly. Looking for a way to benefit

More information

ADOBE EXPERIENCE MANAGER MOBILE. for Financial Services

ADOBE EXPERIENCE MANAGER MOBILE. for Financial Services ADOBE EXPERIENCE MANAGER MOBILE for Financial Services Deliver beautiful financial services apps with real business impact. To meet the rising expectations of today s digitally savvy consumers, banks,

More information

NEC Contact Centres (Genesys)

NEC Contact Centres (Genesys) Customisable and scalable solutions with enhanced functionality NEC Contact Centres (Genesys) On-premise or Cloud Solutions NEC Australia nec.com.au NEC supports more than 10,000 Genesys-based agent seats

More information

Encapto WiFi OVERVIEW

Encapto WiFi OVERVIEW Encapto WiFi OVERVIEW Encapto WiFi is a one-stop configuration, management, reporting and control system for your WiFi network. Encapto Cloud Deck s intuitive web interface enables secure access from anywhere,

More information

Safeguard Your Internet Presence with Sophisticated DDoS Mitigation

Safeguard Your Internet Presence with Sophisticated DDoS Mitigation Singtel Business Product Factsheet Brochure Managed Defense DDoS Protection Services Services Safeguard Your Internet Presence with Sophisticated DDoS Mitigation The Internet age has made every company

More information

Cloudessa AAA and Captive Portal Cloud Service

Cloudessa AAA and Captive Portal Cloud Service Cloudessa AAA and Captive Portal Cloud Service Key Advantages Cloudessa AAA and Captive Portal Cloud Service makes it easy for any merchant, venue, institution, or organization to provide on-site WiFi

More information

...the partnership. Purple WiFi is a cloud based WiFi and marketing analytics platform for bricks and mortar operations.

...the partnership. Purple WiFi is a cloud based WiFi and marketing analytics platform for bricks and mortar operations. vendor solution ...the partnership Purple WiFi is a cloud based WiFi and marketing analytics platform for bricks and mortar operations. P1 Hosting over 2.5k venues and 4M users worldwide. Purple WiFi is

More information

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions

Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions Deliver a Better Digital Customer Experience Through Sonata s Digital Engagement Solutions The World is Going Digital The incredible growth of the internet, the proliferation of mobile devices and the

More information

Leverage Insights. Ignite Brand Engagement.

Leverage Insights. Ignite Brand Engagement. Leverage Insights. Ignite Brand Engagement. Connect with Your Customers through Individualized Insights from the Teradata Integrated Marketing Cloud. We power marketing. 86% of Customers Say Relevant Offers

More information

Sales success through optimised processes from branch to head office. Retail Software Solutions

Sales success through optimised processes from branch to head office. Retail Software Solutions Sales success through optimised processes from branch to head office Retail Software Solutions Introduction Finely fitted targeted expertise from the global partner for retail success MICROS-Retail, the

More information

The Connected RetAil Experience. Empowering Employees, Reinventing Customer Interactions

The Connected RetAil Experience. Empowering Employees, Reinventing Customer Interactions The Connected RetAil Experience Empowering Employees, Reinventing Customer Interactions Retail will change more over the next five years than the last 50 years. Source: Operating Seamlessly: Integrating

More information

ZCOMAX LTE-Fi Solution For Public Transit System

ZCOMAX LTE-Fi Solution For Public Transit System ZCOMAX LTE-Fi Solution For Public Transit System 4G LTE Is The Key To Smart City Device Quantity 4G wide bandwidth and high data speed increases ISP service quality and user experience. 4G technology enables

More information

Drive Business Further Faster With RetailNext

Drive Business Further Faster With RetailNext Drive Business Further Faster With RetailNext Built especially for retailers, RetailNext is a scalable in-store analytics platform that makes it easy for you to collect, analyze, and visualize data about

More information

ACI SELF-SERVICE BANKING

ACI SELF-SERVICE BANKING DELIVERS CONTROL, CHOICE AND FLEXIBILITY PRODUCT FLYER ACI SELF-SERVICE BANKING SINGLE INTEGRATED PLATFORM FOR ONLINE, MOBILE AND VOICE EXTENSIBLE REAL-TIME CONSUMER AND BUSINESS TRANSACTIONS AND PAYMENTS

More information

OVERVIEW OPTUS CONTACT CENTRE AS A SERVICE (CCaaS) CUSTOMER SERVICE, DELIVERED. With Optus Contact Centre As a Service (CCaaS)

OVERVIEW OPTUS CONTACT CENTRE AS A SERVICE (CCaaS) CUSTOMER SERVICE, DELIVERED. With Optus Contact Centre As a Service (CCaaS) OVERVIEW OPTUS CONTACT CENTRE AS A SERVICE (CCaaS) CUSTOMER SERVICE, DELIVERED With Optus Contact Centre As a Service (CCaaS) CONTENTS ARE YOU READY FOR YOUR CUSTOMERS? 02 THERE S A BETTER WAY 02 HOW CCaaS

More information

Sonata Managed Application Lifecycle Services

Sonata Managed Application Lifecycle Services Sonata Managed Application Lifecycle Services Leveraging IT to Deliver Growth-Centric Business Transformation Make IT an Enabler of Your Business with the Right Partner In today s complex and ever-changing

More information

data sheet Ruckus Smart Access Management Service MOVING SMART WI-FI INTO THE CLOUD FEATURES AND BENEFITS

data sheet Ruckus Smart Access Management Service MOVING SMART WI-FI INTO THE CLOUD FEATURES AND BENEFITS data sheet FEATURES AND BENEFITS Carrier-grade cloud Wi-Fi with a payas-you-grow service model Cost effective solution for small deployments to large deployments supporting thousands of clients devices

More information

DIGITAL SMEs: OPPORTUNITIES FOR CSPs PROVIDING SOCIAL, MOBILE, ANALYTICS AND CLOUD SERVICES

DIGITAL SMEs: OPPORTUNITIES FOR CSPs PROVIDING SOCIAL, MOBILE, ANALYTICS AND CLOUD SERVICES RESEARCH STRATEGY REPORT DIGITAL SMEs: OPPORTUNITIES FOR CSPs PROVIDING SOCIAL, MOBILE, ANALYTICS AND CLOUD SERVICES CHRIS NICOLL and SANDRA O BOYLE Analysys Mason Limited 2015 analysysmason.com About

More information

ENABLING TODAY S WIRELESS ENTERPRISE

ENABLING TODAY S WIRELESS ENTERPRISE ENABLING TODAY S WIRELESS ENTERPRISE Whether you are an employee on the go or a customer exploring information, everyone expects instant access to information. The proliferation of mobile phones, tablets

More information

Captivate Your Mobile Customers

Captivate Your Mobile Customers Why Partner with Smith Micro? A 30-year track record in robust software development and reliable commercial deployments: Engaging Customers in Context Mobile devices have become engrained in our daily

More information

Delivering customer insight

Delivering customer insight Delivering customer insight Social platforms have the ability to share content faster than any phone call, email or telegram ever could. Social Wi-Fi has the ability to get a brand to the people that matter

More information

Time better spent. Take your organisation somewhere new with Fujitsu Mobile Business Solutions. Reshaping ICT, Reshaping Business

Time better spent. Take your organisation somewhere new with Fujitsu Mobile Business Solutions. Reshaping ICT, Reshaping Business Time better spent Take your organisation somewhere new with Fujitsu Mobile Business Solutions. Reshaping ICT, Reshaping Business Welcome to What would it mean to your organisation if your people were able

More information

The digital future for retail, hospitality and travel.

The digital future for retail, hospitality and travel. Digital transformation resets customer expectations. The digital future for retail, hospitality and travel. Technology is fundamentally changing how retail, hospitality and travel businesses operate. Businesses

More information

Hospitality Industry

Hospitality Industry BUSINESS S FOR THE Hospitality Industry 4G LTE: THE NEXT- GENERATION VERIZON WIRELESS NETWORK FOR THE HOSPITALITY INDUSTRY A wireless revolution is under way that promises to transform how your business

More information

data sheet Ruckus Smart Access Management Service moving smart wi-fi into the cloud

data sheet Ruckus Smart Access Management Service moving smart wi-fi into the cloud data sheet FEATURES AND BENEFITS Carrier-grade cloud Wi-Fi with a payas-you-grow service model Cost affective solution for small deployments to large deployments supporting thousands of clients devices

More information

Leapfrog customer experience management with omni-channel communications

Leapfrog customer experience management with omni-channel communications Leapfrog customer experience management with omni-channel communications Fast Facts on Present-day TRENDS Today s customers are empowered by the internet, social media and mobile technologies. They reach

More information

OPERA Central Systems. Create success. integrated efficiency for hotel chains

OPERA Central Systems. Create success. integrated efficiency for hotel chains OPERA Central Systems Create success integrated efficiency for hotel chains Introduction Stay on top with the cutting edge in management technology at your fingertips In today s highly competitive global

More information

CRM On Demand now hosted locally in Europe. An Oracle White Paper 2011

CRM On Demand now hosted locally in Europe. An Oracle White Paper 2011 CRM On Demand now hosted locally in Europe An Oracle White Paper 2011 Innovation, fuelled by the rapid development of new technologies, continues to drive competitive advantage in the area of customer

More information

Cisco Connected Mobile Experiences Make Customer Visits Personal and Profitable

Cisco Connected Mobile Experiences Make Customer Visits Personal and Profitable Solution Overview Cisco Connected Mobile Experiences Make Customer Visits Personal and Profitable BENEFITS Keep customers and guests in your venue longer Reduce the loss of business to competitors Increase

More information

redefining the customer experience by adding value to IT infrastructure Your business technologists. Powering progress

redefining the customer experience by adding value to IT infrastructure Your business technologists. Powering progress redefining the customer experience by adding value to IT infrastructure Your business technologists. Powering progress 2 Redefining the customer experience by adding value to IT infrastructure Services

More information

Securing Enterprise Mobility for Greater Competitive Advantage

Securing Enterprise Mobility for Greater Competitive Advantage SAP Brief SAP Technology SAP Afaria Objectives Securing Enterprise Mobility for Greater Competitive Advantage Build a strong foundation for mobile success Build a strong foundation for mobile success Enterprise

More information

RETAIL COMMUNICATIONS

RETAIL COMMUNICATIONS RETAIL SOLUTIONS RETAIL solutions RETAIL COMMUNICATIONS THE CHALLENGES Your employees are busy serving in-store customers, the phones are ringing unanswered; will missed calls result in missed sales opportunities?

More information

www.green4solutions.com UNDERSTAND YOUR CUSTOMERS, GROW LOYALTY AND MAXIMISE REVENUES.

www.green4solutions.com UNDERSTAND YOUR CUSTOMERS, GROW LOYALTY AND MAXIMISE REVENUES. www.green4solutions.com UNDERSTAND YOUR CUSTOMERS, GROW LOYALTY AND MAXIMISE REVENUES. ABOUT GREEN 4 SOLUTIONS Customer Relationship Management experts for sport and leisure. Green 4 use knowledge, experience

More information

UXC Eclipse + Microsoft Dynamics AX 2012 for retail

UXC Eclipse + Microsoft Dynamics AX 2012 for retail UXC Eclipse + Microsoft Dynamics AX 2012 for retail Today s smart retailers have highly efficient, integrated retail supply chains and focus on delivering exceptional buying experiences that keep customers

More information

Innovation & Capability Voucher: Productivity Solutions

Innovation & Capability Voucher: Productivity Solutions Innovation & Capability Voucher: Productivity Solutions The current Integrated Solutions available are listed below. There are currently 30 Integrated Solutions available, as follows: Integrated Solutions

More information

Resource Library. Consumer Location-Based Analytics Deliver Actionable Insights. From Platt Retail Institute s. Bringing Research to Retail SM

Resource Library. Consumer Location-Based Analytics Deliver Actionable Insights. From Platt Retail Institute s. Bringing Research to Retail SM From Platt Retail Institute s Resource Library Bringing Research to Retail SM See the entire PRI Resource Library at www.plattretailinstitute.org/library. Consumer Location-Based Analytics Deliver Actionable

More information

Analytics In the Cloud

Analytics In the Cloud Analytics In the Cloud 9 th September Presented by: Simon Porter Vice President MidMarket Sales Europe Disruptors are reinventing business processes and leading their industries with digital transformations

More information

Oracle Retail Customer Engagement Cloud Services

Oracle Retail Customer Engagement Cloud Services OR A C L E D A T A S H E E T Oracle Retail Customer Engagement Cloud Services Oracle Retail Customer Engagement Cloud Services is a suite of integrated cloud services designed to drive incremental revenue

More information

Cisco Enterprise Mobility Services Platform

Cisco Enterprise Mobility Services Platform Data Sheet Cisco Enterprise Mobility Services Platform Reduce development time and simplify deployment of context-aware mobile experiences. Product Overview The Cisco Enterprise Mobility Services Platform

More information

At Vertis Communications that s what we do best. Applying proprietary research,

At Vertis Communications that s what we do best. Applying proprietary research, Better ROI comes down to people and their emotions. Inspiring your target consumers to buy means connecting with them at multiple touchpoints with messages that build relationships and impact decision.

More information

AcroWiFi. Professional WiFi Connectivity Service. Detailed Service Catalog

AcroWiFi. Professional WiFi Connectivity Service. Detailed Service Catalog AcroWiFi. Professional WiFi Connectivity Service. Detailed Service Catalog Service Overview We live in an era of technology and connectivity. With the explosion of mobile devices such as laptops, smart

More information

Celebrus for Telecommunications: Deepening customer intelligence with individual-level digital data

Celebrus for Telecommunications: Deepening customer intelligence with individual-level digital data SECTOR SOLUTIONS Celebrus for Telecommunications: Deepening customer intelligence with individual-level digital data p1 Introduction Today s Telecommunications sector is highly dynamic. Firstly the very

More information

Delivering a Smarter Shopping Experience with Predictive Analytics:

Delivering a Smarter Shopping Experience with Predictive Analytics: IBM Software Business Analytics Retail Delivering a Smarter Shopping Experience with Predictive Analytics: Innovative Retail Strategies Delivering a Smarter Shopping Experience with Predictive Analytics:

More information

Everything you need for your mobile enterprise

Everything you need for your mobile enterprise Everything you need for your mobile enterprise A complete software, hardware and managed service solution for mobile workers Spirit Data Capture Limited is an enterprise mobility company. We have an in-depth

More information

Microsoft Dynamics CRM for Financial Services. Making customers the heart of your business.

Microsoft Dynamics CRM for Financial Services. Making customers the heart of your business. Microsoft Dynamics CRM for Financial Services Making customers the heart of your business. In today s competitive financial services market the focus is the customer making sure the customer is at the

More information

SINGTEL BUSINESS - PRODUCT FACTSHEET SINGTEL WORLDCONFERENCE TM

SINGTEL BUSINESS - PRODUCT FACTSHEET SINGTEL WORLDCONFERENCE TM SINGTEL BUSINESS - PRODUCT FACTSHEET SINGTEL WORLDCONFERENCE TM SingTel TM enhances your business collaboration with advanced tools that you can use anytime, anywhere. SingTel TM What is SingTel SingTel

More information

Smart shopping with your bank Card Linked Offers and Merchant Funded Rewards The Next Generation Loyalty Program

Smart shopping with your bank Card Linked Offers and Merchant Funded Rewards The Next Generation Loyalty Program Smart shopping with your bank Card Linked Offers and Merchant Funded Rewards The Next Generation Loyalty Program Business ValueBusiness Value The Four Strategic Technology Areas The Must Haves for Competitive

More information

Business Intelligence

Business Intelligence S2 Connecting Customers Business Intelligence Microsoft and the Microsoft logo are registered trademarks and/or trademarks of the Microsoft Corporation in the US and/or other countries. 2001 Microsoft

More information

Activity sectors of UCOPIA. www.ucopia.com

Activity sectors of UCOPIA. www.ucopia.com Activity sectors of UCOPIA www.ucopia.com European market leader in high-performance access controllers, UCOPIA Communications secures IP networks for mobile users, visitors or employees (BYOD). The UCOPIA

More information

FUJITSU Retail Solution Retail Engagement Analytics

FUJITSU Retail Solution Retail Engagement Analytics FUJITSU Retail Solution Retail Engagement Analytics Cesare DeVecchi Country Representative Sales Retail Sector - Fujitsu Gianluca Ferrè Partner Executive - Cisco 0 Copyright 2016 FUJITSU The BIG trends

More information

WHITE PAPER Analytics for digital retail

WHITE PAPER Analytics for digital retail WHITE PAPER Analytics for digital retail Introduction The advent of organized retail propelled businesses to reach out to a wider spectrum of consumers in an effort to increase market share. This gave

More information

Spa Success Tips to Enhance Every Aspect of Your Customer Experience

Spa Success Tips to Enhance Every Aspect of Your Customer Experience 50 Spa Success Tips to Enhance Every Aspect of Your Customer Experience Reward your customers with loyalty points based on actions like purchases of products or services. Track customers activities and

More information

JENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX

JENZABAR EX. Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX Exceptional insights. Extraordinary results. JENZABAR EX JENZABAR EX A Proven Solution for Higher Education Jenzabar EX is a comprehensive, fully-scalable administrative platform designed specifically

More information

EPoS and Ecommerce Solutions for Independent Retailers

EPoS and Ecommerce Solutions for Independent Retailers EPoS and Ecommerce Solutions for Independent Retailers The future of independent retail is multi-channel. Successful independent retailers will need to have a real time, single view of customers, stock

More information

Agilità per perseguire nuovi modelli di business e creare nuovo valore nel mercato delle utilities. Cristina Viscontino SoftwareAG Solution Architect

Agilità per perseguire nuovi modelli di business e creare nuovo valore nel mercato delle utilities. Cristina Viscontino SoftwareAG Solution Architect Agilità per perseguire nuovi modelli di business e creare nuovo valore nel mercato delle utilities Cristina Viscontino SoftwareAG Solution Architect Software AG Agilità per perseguire nuovi modelli di

More information

ecommerce & Digital: Margin Management

ecommerce & Digital: Margin Management ecommerce & Digital: Margin Management 1 RACKSPACE HOSTING 5,500+ RACKERS 205,000+ CUSTOMERS 100,000+ SERVERS GLOBAL FOOTPRINT 120+ COUNTRIES 9 WORLDWIDE DATA CENTERS PORTFOLIO OF HOSTED SOLUTIONS Dedicated

More information

Are you in control of your IT infrastructure, or does it control you?

Are you in control of your IT infrastructure, or does it control you? SingTel Business - Product Factsheet SERVER MANAGEMENT SERVICE Are you in control of your IT infrastructure, or does it control you? Improve server performance, availability and security with 24/7 monitoring

More information

Retail analytics solutions for the senior retail executive. Welcome to the future of retail.

Retail analytics solutions for the senior retail executive. Welcome to the future of retail. Viewsy Solutions for Executive Management Retail analytics solutions for the senior retail executive. Welcome to the future of retail. Viewsy provides a set of solutions to inform and enable senior retail

More information

Smart Mobility Platform for Retailers

Smart Mobility Platform for Retailers Solution Brief Smart Mobility Platform for Retailers Drive Traffic, Loyalty, and Sales with Effective, Easy-to-Manage Mobility Solutions At A Glance Aerohive solutions for retail provide a range of mobility

More information

HP Agile and Innovative Solutions for Service Providers. Teaming with Microsoft for next-generation solutions. HP Services

HP Agile and Innovative Solutions for Service Providers. Teaming with Microsoft for next-generation solutions. HP Services HP Agile and Innovative Solutions for Service Providers Teaming with Microsoft for next-generation solutions HP Services Meeting the demands of a challenging market In competitive business environments,

More information

Welcome To The Real-Time Financial Services Cloud

Welcome To The Real-Time Financial Services Cloud Welcome To The Real-Time Financial Services Cloud Stephen Morse Senior Director, Asia Pacific salesforce.com Le Phuc Nguyen Tuan IT Manager Prudential Vietnam Peter Disney Chief Operating Officer Essential

More information

Vodacom Business Solutions Portfolio. The complete package... Your guide to business solutions from Vodacom Business

Vodacom Business Solutions Portfolio. The complete package... Your guide to business solutions from Vodacom Business The complete package... Your guide to business solutions from Vodacom Business Vodacom Business Solutions Portfolio Business to your taste... An overview of Vodacom Business Solutions portfolio Access

More information

Digital Strategy. Gerd von Podewils, Senior Vice President Global Communication Paris, November 19, 2014

Digital Strategy. Gerd von Podewils, Senior Vice President Global Communication Paris, November 19, 2014 Investor Day 2014 Digital Strategy Gerd von Podewils, Senior Vice President Global Communication Paris, November 19, 2014 HUGO BOSS 19-Nov-14 2 Agenda Change in consumer expectations Omni channel business

More information

Hosted Collaboration Solution for Contact Center: Elevate Customer Care

Hosted Collaboration Solution for Contact Center: Elevate Customer Care Brochure Hosted Collaboration Solution for Contact Center: Elevate Customer Care In the face of fierce competition, delivering superior customer service has never been more important. Cisco Customer Collaboration

More information

Retail Customer Excellence Awards All questions below require an answer and have a 250 word limit.

Retail Customer Excellence Awards All questions below require an answer and have a 250 word limit. Retail Customer Excellence Awards All questions below require an answer and have a 250 word limit. 1. Customer centricity excellence award Demonstrate the activities you currently undertake to implement

More information

Connected Product Maturity Model

Connected Product Maturity Model White Paper Connected Product Maturity Model Achieve Innovation with Connected Capabilities What is M2M-ize? To M2Mize means to optimize business processes using machine data often accomplished by feeding

More information

Cloud Solutions for Bigger Business

Cloud Solutions for Bigger Business Cloud Solutions for Bigger Business Cloud Solutions for Bigger Business MYOB Advanced is the new cloud based business management system set to transform the way larger Australian and New Zealand businesses

More information

Experience-Defined Wi-Fi for Restaurants

Experience-Defined Wi-Fi for Restaurants Experience-Defined Wi-Fi for Restaurants Experience-Defined Wi-Fi for Restaurants Connecting with your guests in a wireless world Wi-Fi has become a transformational business technology for restaurant

More information

GLOSSARY OF TERMS Beacon Management App API (Application Programming Interface) CMS (Content Management System) App

GLOSSARY OF TERMS Beacon Management App API (Application Programming Interface) CMS (Content Management System) App beaconsense.co.uk GLOSSARY OF TERMS Beacon A small, low-cost, low-powered Bluetooth transmitter Management App Ability to programme and assign beacon a function API (Application Programming Interface)

More information

AT&T Mobile Barcode Services

AT&T Mobile Barcode Services Product Brief AT&T Mobile Barcode Services Managed Experience at the Moment of Interest. Traditional media represents the vast majority of today s total advertising spend. However, print, TV, point of

More information

Elevate Customer Experience and Engagement in the New Digital World

Elevate Customer Experience and Engagement in the New Digital World Elevate Customer Experience and Engagement in the New Digital World John Chan CRM Solutions Lead, Microsoft Business Solutions Microsoft Asia Customer buying behavior has fundamentally changed therefore,

More information

Digital Marketing Center

Digital Marketing Center Digital Marketing Center One Product, Many Ways to Engage with Your Customers Solution Insight 01.15 DIGITAL MARKETING Automate complex omni-channel digital marketing campaigns Plan, design and send campaigns

More information

Multiple Solutions. Single Platform. www.24onlinebilling.com. Hotspot Management Solution. Hospitality Internet Access Solution

Multiple Solutions. Single Platform. www.24onlinebilling.com. Hotspot Management Solution. Hospitality Internet Access Solution Single Platform. Multiple Solutions. Service System ISP Hospitality Internet Solution Hospitality Hotspot Solution Hotspot 24online, a product of Elitecore & global provider of Hospitality Internet (HIA)

More information

Ruckus Moxie Retail Analytics. Leveraging Wi-Fi Location Analytics for Retail Store Optimization. A Ruckus Wireless case study featuring Moxie Retail

Ruckus Moxie Retail Analytics. Leveraging Wi-Fi Location Analytics for Retail Store Optimization. A Ruckus Wireless case study featuring Moxie Retail Ruckus Moxie Retail Analytics Leveraging Wi-Fi Location Analytics for Retail Store Optimization A Ruckus Wireless case study featuring Moxie Retail 2 Executive Summary New technologies have dramatically

More information

Accenture CAS: integrated sales platform Power at your fingertips

Accenture CAS: integrated sales platform Power at your fingertips Accenture CAS: integrated sales platform Power at your fingertips Understanding the market It is a tough market out there: margins are tightening, competition is increasing and the retail landscape is

More information

ElegantJ BI. White Paper. Operational Business Intelligence (BI)

ElegantJ BI. White Paper. Operational Business Intelligence (BI) ElegantJ BI Simple. Smart. Strategic. ElegantJ BI White Paper Operational Business Intelligence (BI) Integrated Business Intelligence and Reporting for Performance Management, Operational Business Intelligence

More information

NETGEAR /ValuePoint Networks Interoperability Report

NETGEAR /ValuePoint Networks Interoperability Report NETGEAR /ValuePoint Networks Interoperability Report Delivering a Personalized Wireless Experience to Hotel Guests application notes Table of Contents Introduction... 3 HOW TO DEPLOY THE JOINT SOLUTION...

More information

White Paper. Retail Made Personal. Make the shopping experience personal, relevant, and profitable

White Paper. Retail Made Personal. Make the shopping experience personal, relevant, and profitable White Paper Retail Made Personal Make the shopping experience personal, relevant, and profitable Executive Summary For retailers, the goal is attracting, keeping, and upselling loyal customers. Today,

More information

product flyer Single, full-featured solution flexible, personalized experience Highly extensible and secure

product flyer Single, full-featured solution flexible, personalized experience Highly extensible and secure DELIVERS control, choice AND FLEXIBILITY product flyer ACI architect banking Single, full-featured solution flexible, personalized experience Highly extensible and secure ACI Architect Banking TM is a

More information