Customer ACH Guide. Creating an ACH File in Online Banking

Transcription

1 Customer ACH Guide

2 Customer ACH Guide ACH transactions include payroll files, debiting single/multiple account(s) (Ex: A gym collecting money for a gym membership), and crediting single/multiple account(s) (Ex: Sending money to reconcile an accounts payable) Through online banking, you are able to upload a NACHA file from 3 rd party software (Accounts Payable or Payroll software) You are able to create an ACH file within online banking Creating an ACH File in Online Banking 1. Once logged into online banking, navigate to the Commercial section 2. Select the Recipients tab ** You are strongly advised to create Recipients for any person/business that you will be paying or collecting money from, multiple times. You are required to create Recipients for any ACH file containing multiple people; ACH Debit Multiple, ACH Credit Multiple, and ACH Payroll ** 3. Click the Add Recipient button a. Complete the required fields (Physical address and address are not required)

3 4. You will now attach the Recipient to a Payment Template by clicking Add Payment a. Select the Payment Type (Ex: Payroll) b. Select the Pay From business c. Select the From Account d. Leave the Total Amount at $0.00 You will change this amount when you initiate the transaction e. Select New Batch and name the batch (Ex: Gym 1 Payroll) You will select New Batch because this is the first payment you are setting up f. Select Enter New Account You will select New Account because you have never entered account information for this Recipient g. Select the Account Type h. Add the Routing Number i. You will have the option to split the transaction by clicking Enable Split A and/or Enable Split B This will allow you to send money to multiple accounts the Recipient has (Ex: A savings and a checking) You will designate a certain dollar amount to be split Ex: $10 out of every payroll file will go to savings in Split A j. In the top right corner, the Company Employee has the ability to give other company employees access to this payment template (pending you have the rights to do this) k. Click submit at the bottom of the screen

4 5. You will be redirected back to the Edit Recipient screen a. At this point, you have added the Recipient to payroll. You will have the option to add the Recipient to different types of payments (Ex: Wires, an ACH Debit Multiple file, another Payroll file, etc.) b. To do this, click Add Payment and repeat step #4. Under the Payor Account Information you will have the option to Enter New Account or Use Existing because you have already entered account information for this Recipient under the first Payment Template c. Click Submit ** You are advised to create one recipient and attach that recipient to all Payment Types they are involved with (Ex: If a Recipient is going to be on 3 payroll files, an ACH Debit Multiple and is a Wire Transfer recipient, it is recommended you add all these payment templates to the Recipient at the same time ** 6. You are able to create another Recipient and add them to the Payment Template you just created by following step #4 and adding them to an Existing Batch, which is located in the Edit Payment window 7. When finished, click Submit

5 Initiating an ACH Transaction 8. After all Recipients and Payment Templates have been created, you can now initiate a transaction. a. ** We will use payroll as an example** 9. Under the Commercial section of online banking, click ACH Payroll a. In the Batch drop-down menu, select the desired template (Ex: Payroll Test 1) b. Select the Pay From company c. Select the From Account d. Select the Effective Date e. If you would like to pay every Recipient in the template, navigate to the bottom left of the page and click Select All (You also have the option to check an individual Recipient and pay only them) f. You will have the option to Notify the Recipient if an address was established for them in the Recipient tab. g. Fill in the amount of the transaction relevant to the Recipient For Recipients that have splits, you can see how the transaction will be split by clicking on the pie chart next to the Amount field. h. Review the Total Amount of the file, located at the bottom of the page i. Click Submit

6 10. In the Submit Transaction screen, you will be able to Approve, Draft or Cancel the transaction after reviewing the information. a. When clicking Approve, you will be prompted to enter a Secure Code that you can receive via , text message, or phone call ** The Secure Code is replacing the purpose of the Token or Key-Fob ** b. DUAL APPROVAL: If the Company Employee does not have rights to Approve, the employee will put the transaction in a Draft status. Another employee with the appropriate rights will Approve the transaction in the Online Activity tab. You are NOT prompted for a Secure Code when Drafting or Canceling a transaction. Transactions are approved under the Online Activity tab At this time, you will be prompted to enter your Secure Code c. After selecting Approve or Draft, you will be redirected to the Online Activity tab where you can view the transaction details. Importing a NACHA formatted file (3 rd party Accounts Payable or Payroll software) 1. Once signed into online banking, navigate to the Commercial section of online banking 2. Click on the file type you are originating (ACH Payroll, ACH Credit-Multiple, or ACH Debit-Multiple) 3. On the Import line, click Browse 4. Navigate to the location of the saved file 5. Confirm the Effective Date 6. At the bottom of the screen you will click Submit 7. You will be directed to the Submit transaction screen a. This screen provides a summary of the file b. When clicking Approve, you will be prompted to enter a Secure Code that you can receive via , text message, or phone call ** The Secure Code is replacing the purpose of the Token or Key-Fob ** c. DUAL APPROVAL: If the Company Employee does not have rights to Approve, the employee will put the transaction in a Draft status. Another employee with the appropriate rights will Approve the transaction in the Online Activity tab. You are NOT prompted for a Secure Code when Drafting or Canceling a transaction. Transactions are approved under the Online Activity tab At this time, you will be prompted to enter your Secure Code d. After selecting Approve or Draft, you will be redirected to the Online Activity tab where you can view the transaction details. e. Company employees with Approver status will be able to Approve files f. After clicking Approve, you will be prompted for a Secure Code g. Employees that cannot Submit transactions will put the file in a draft status for another company employee to Approve Transactions can be Approved in the Online Activity tab h. After selecting Approve or Draft, you will be redirected to the Online Activity tab where you can view the transaction details. Please contact businessbanking@farmingtonbankct.com or call prompt 4, prompt 4 with any questions