Applications and Services Catalog

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1 Applications and Services Catalog

2 Table of Contents Communications & Collaboration: & Unified Communications...5 Communications & Collaboration: Security...29 Communications & Collaboration: Desktop...39 Communications & Collaboration: Other...47 Web Presence: Content Management & Ecommerce...65 Web Presence: Other...81 Products and information in this catalog are provided by the actual vendors and are subject to change without notice. Some applications may be in process of certification by have not achieved certification by the time this catalog was printed. Please contact Parallels for the latest certification status. Infrastructure: Server& Virtual Machine...97 Infrastructure: Other Business Applications System Integrators Parallels IP Holdings GmbH. All rights reserved. The Parallels logo and Parallels are registered trademarks of Parallels IP Holdings GmbH. 2 3

3 4 Dear valued partners, Our ecosystem of applications and services is growing. In 2013 we saw 10x growth in users consuming APS applications and Parallels is now powering services delivered to more than 10-million SMBs. In this catalog you will find major brands, high-volume commercial applications and a sampling of popular open-source applications, all enabled for provisioning and sale through Parallels Automation. New applications and services are added to the APS ecosystem throughout the year. I encourage you to visit to discover the full and current catalog. If you are interested in APS-enabling a new service, please contact us at for a packaging consultation. Also, please keep in touch and up to date by following Parallels at facebook.com/parallelscloud and on I look forward to growing our existing partnerships and building new ones as we together drive cloud growth! Mark Hindsbo, Senior Vice President, Customer Success, Parallels blogs.parallels.com facebook.com/parallelscloud twitter.com/parallelscloud Communications & Collaboration: & Unified Communications

4 Communications & Collaboration: & Unified Communications Fast and Clean Groupware Solution Offer your small and mid-sized corporate customers up to 80% more affordable alternative to Microsoft Exchange subscription rates! Brand new business-class groupware solution. Lightning-fast web client with response times typical for desktop applications Built specially for the needs of small and mid-sized companies Browser-based and Personal Calendar Unique pre-caching technology: The webmail experience provides responsiveness similar to desktop clients Designed to work with your existing messaging solutions, this purely PHP application is easy to install on your own server, easy to integrate and easy to maintain System architecture is compatible with high availability cluster implementations. The software is optimized to work under heavy loads and to support large numbers of mailboxes Communications & Collaboration: & Unified Communications 6 7

5 Communications & Collaboration: & Unified Communications Premier Business Communication and Collaboration Complete business solutions with enterprise-class network reliability and support for businesses and partners of all sizes Comprehensive business portfolio including Microsoft Exchange and mobile device sync, SharePoint, web conferencing and secure instant messaging Rapidly expand your service portfolio and create new revenue streams with minimal investment and flexible partnership models Advanced network infrastructure built upon best-in-class hardware and software ensures enterprise-level of availability and reliability for your customers Easy Administration Featuring Webmail Complete POP3/IMAP/SMTP mail-server functionality Groupware features Web-based administration Communications & Collaboration: & Unified Communications 8 9

6 Communications & Collaboration: & Unified Communications Cisco WebEx: Conferencing and Collaboration Industry leader in web conferencing and collaboration. Collaborate with colleagues across your organization, or halfway across the planet. Meet online and share files, information, and expertise WebEx solutions increase productivity and keep connected. Collaborate from wherever you are with WebEx mobile apps for iphone, ipad, Android, or Blackberry. If you can get online, you can use WebEx With APS, resellers can offer WebEx in their cloud portfolios and can use Parallels Automation to automate account and user provisioning Google Apps for Business, Cloud-based Productivity Suite Google Apps is a cloud-based productivity suite that helps SMB teams connect and get work done from anywhere on any device The Google Apps product suite includes Gmail, Calendar, Drive (storage), Docs, Sheets, Slides, Hangouts With the APS package, a reseller can manage customer relationships, handle recurring billing, and offer value-added services / bundles Communications & Collaboration: & Unified Communications 10 11

7 Communications & Collaboration: & Unified Communications Cloud-based Secure , Encryption, File Sharing and DLP Enterprise-grade cloud solution for securing and tracking , file sharing, and data leak protection. Enables users to send, track and receive securely on any device (BYOD), anytime, anywhere Integrates seamlessly with any existing or mobile platform without installations or software. Sold exclusively through partner channels and is fully re-brandable 2 is designed for the cloud and channel distribution. Partners are able to deploy faster, shorten sales cycles, and increase attachment rates and margins for both SMB and enterprise customers Cloud Services Bundle: Messaging, Collaboration and Web Hosted365 is a collection of cloud services which allows service providers, telco operators, and VARs to offer a hosted web desktop with key business applications included for a very affordable price Hosted365 includes SMBs favorite cloud applications: Microsoft Office, Hosted Exchange, SharePoint, Lync, Windows Web Hosting, BackupAgent, SpamExperts, Cak , Web Presence Builder and much more Users can access their , calendar, documents and rest of cloud apps from a user-friendly single sign-on cloud desktop. Hosted365 is accessible from anywhere, at any time and from any device Communications & Collaboration: & Unified Communications APS 2 (Target Availability: H1 2014) 12 13

8 Communications & Collaboration: & Unified Communications IBM SmartCloud for Social Business: Online Collaboration Solution Enterprise-grade mail, meetings, social collaboration and docs in the security-rich IBM cloud Work seamlessly with people inside and outside of your organization on a browser, smartphone or tablet APS connector enables resellers to create customers on the SmartCloud for Social Business, manage end users, and create new subscriptions on our platform InterCall Audio for Microsoft Office 365 InterCall has developed a solution with Microsoft that combines our awardwinning Reservationless-Plus audio conferencing platform with Lync Online The next-generation cloud communications service that connects people in new ways anytime, from anywhere Features complete audio integration for in-call control: Call scheduling via Outlook PSTN dial-in and dial-out Mute/unmute Lock/unlock End conference VoIP/PSTN integration, including mixed recording Communications & Collaboration: & Unified Communications APS 2 (Target Availability: 2014) 14 15

9 Communications & Collaboration: & Unified Communications Powering the World of emessaging SM Hosted Web-based and Mobile Services Richest mobile and webmail feature set in the industry including desktop and mobile, full text search, multilingual Interface, automatic two-way sync Unlimited scalability and guaranteed reliability (99.995%) in accordance with strict contractual service level agreements (SLAs) Designed and architected specifically for high-volume service providers and their consumer residential/ mobile and business customers Full Support for Hosting Microsoft Exchange Choose to include specific and communication features in a service plan or bill each feature separately Enhance your communications package with additional MS services. Adding the Office Communications Server and SharePoint service modules will allow to offer more comprehensive solutions Add Parallels Business Automation for an even more comprehensive package Communications & Collaboration: & Unified Communications 16 17

10 Communications & Collaboration: & Unified Communications Enabling Unified Communications Enabling the most complete Microsoft communications suite in the unified communication marketplace Make more revenue from existing customers by selling them another sought after needed service Enables IM, phone, and video conferencing Deliver the Power of Cloud Productivity to Businesses of All Sizes Anywhere-access to , documents, contacts, and calendars on nearly any device Works seamlessly with Microsoft Office and the other programs your users already use This is the fastest way to bring Office 365 to market. Integration between Office 365 and Parallels Automation was co-developed with Microsoft Communications & Collaboration: & Unified Communications & APS 2 & APS 2 (Target Availability: H1 2014) 18 19

11 Communications & Collaboration: & Unified Communications Unified Messaging, Collaboration & Web Productivity Portal Highly scalable customer engagement portal, OX App Suite is fully brandable increasing customer retention through integration of core communications, collaboration, social media and productivity tools Carrier-grade platform designed for cloud, on-prem. & hybrid deployments, OX App Suite targets on-the-go consumer & pay-as-you-grow SMB segments for providers to offer entire portfolio via 1-interface Robust interface with easy-to-use admin control panel, OX App Suite allows providers to easily deploy & integrate apps, products & services as upsell/ cross-sell touchpoints across intuitive interface GlobalMeet Audio for Microsoft Lync Online Enjoy screen sharing, IM/chat and virtual whiteboarding combined with a full set of custom voice features and audio controls from PGi Communicate in the context of Microsoft tools you already use, including Outlook (for single-click meeting scheduling) and SharePoint (for virtual file sharing) Microsoft Lync Online with PGi Audio includes our 24/7/365 award-winning customer support for end-users Communications & Collaboration: & Unified Communications 20 21

12 Communications & Collaboration: & Unified Communications Combining Hosted Technologies with White-label Delivery Hosted Microsoft Lync Voice-enabled Unified Communications as a Service (UCaaS), allowing integration with private, public or on-premise applications Hosted PBX Hosted Communications, including bureau billing, unrivalled device support, Local breakout, emergency service (E911, 112, 999) including training and support Video Conferencing as a Service (VCaaS) delivering to any (HD) video conferencing on demand utilizing any endpoint and Collaboration Server with Superior Stability and Low Costs Perfect solution for hosting and service providers Easy to install and maintain, delivers unsurpassed stability and security,includes industry-leading webmail interface Scalable, reliable and easily administered thousands of domains and tens of thousands of mailboxes on a single install Helps service providers lower costs, reduce churn and increase ARPU and offer complete mobile and desktop synchronization and collaboration Communications & Collaboration: & Unified Communications 22 23

13 Communications & Collaboration: & Unified Communications Vidyo Personal Video Conferencing for Service Providers Quality Visual Collaboration With Vidyo, native HD and multipoint capability combine high resolution and fidelity with incredibly low latency, even over less-than-perfect networks Reliable Performance Any network link can suffer from congestion and packet loss. Only Vidyo solutions gracefully conceal network errors when necessary, and restore quality when conditions improve Reseller Support Vidyo s APS connector offers a two-tier channel sales model where resellers can create, provision and support their own accounts and tenants Award-winning Unified Communications Software for the Cloud Increase ARPU with unified communications. Minimum investment with the RPSA on-demand cloud service Pay-as-you-grow cloud licensing, covered by expert support. Provision it in your infrastructure or use 4PSA s cloud in US, EU and APAC Perfect for service providers, SMBs, medium & large companies. Supports advanced PBX mobility, video, faxing, presence, IM, and computer integration Communications & Collaboration: & Unified Communications 24 25

14 Communications & Collaboration: & Unified Communications Enabling Employees to Work Anywhere (HotDesking) SimulRing allows incoming calls to be forwarded to both fixed and mobile phones Voic and call forwarding are easily configurable by the user Always have control and insight via the web portal Manage , Contacts Events and Files Online More than a Webmail, the Web 2.0 Communication Solution is a powerful solution to manage , contacts events and files on line through an Internet browser on PC and mobiles devices Manage all s accounts in a single interface and organize your contacts in different folders, create groups of contacts, synchronize with Outlook Organize events, tasks and notes and easily invite attendees to meetings Share your address books, calendars, tasks, notes. Create corporate address book and calendar for your organization Communications & Collaboration: & Unified Communications 26 27

15 28 28 blogs.parallels.com facebook.com/parallelscloud twitter.com/parallelscloud Communications & Collaboration: SECURITY

16 Communications & Collaboration Security Web-based Encrypted Messaging and File Transfer Provide anytime access to a web-based end-to-end encrypted communications platform that satisfies your most security conscious customers in regulated industries and is fully NSA Proof Deploy in jurisdiction in your data centre for control and legal compliance. Sold exclusively through partner channels and is fully brandable to fit into your cloud portfolio and strategy Built to satisfy the demand of non-usa cloud customers who need secure communication services provided from their trusted partner in their own country without the risk of leaking data APS 2 (Target Availability: H1 2014) Comprehensive Turn-key Security Solution for SMBs Covers smartphones, tablets, workstations and file/ servers. Industry leading protection and performance, proven by unbiased expert organizations like AV-test and AV-comparatives Includes advanced patch management, powerful anti-theft functionalities for mobile devices and unified management. Can be offered as a managed service or self-service Provided by leading security and cloud vendor, with over 200+ operator and service partners globally. Benefit from our proven GTM models and local country office support! Communications & Collaboration Security 30 31

17 Communications & Collaboration Security Keep Information Private and Safe from Prying Eyes Assist clients in identifying and resolving security vulnerabilities early in the delivery lifecycle so their impact is minimized Online 24/7 technical tickets support, help you with the findings remedies tractability with three levels reporting view permission (admin, super user and end users) Business-class Security, Encryption and Archiving 100% cloud based deployment trusted for over 13 years by 1,000 s of organizations around the world means no worrying over internal systems to manage and no wondering if it s going to work or not Powerful yet intuitive multi-lingual interface translates to higher rates of selfservice and reduced partner support costs Increase revenue and reduce churn by deploying premium management/compliance, security, archiving, and encryption that sells itself Communications & Collaboration Security 32 33

18 Communications & Collaboration Security McAfee Cloud-based Security McAfee, the world s largest dedicated security company is a trusted global brand. With its parent company Intel, McAfee gives partners the ability to offer industry leading SaaS security products McAfee s service provider partner programs enable partners to build margin rich recurring revenue streams, and create unique bundling opportunities with offerings like hosted /exchange Security (or lack thereof) is often cited as the largest inhibitor to cloud adoption. McAfee s SaaS security solutions increase cloud adoption Delivering Malware Protection for Workstations, Servers and Networks All technology and our product are developed to protect data sources and data Extremely cost effective Broad range of operating systems are supported Low use of memory and system resources Intuitive user interface Communications & Collaboration Security 34 35

19 Communications & Collaboration Security Security: Inbound & Outbound Filters, Archiving Deployable in the cloud or on premises, SpamExperts security solutions can be sold as an additional service with hosting/website services or bundled in hosting packages to motivate upsell Automated security provisioning! The SpamExperts Parallels add-ons allow service providers to overcome integration obstacles and automate their businesses to stay focused on core value drivers SpamExperts offers competitive domain-based pricing for service providers, allowing them to save up to 80% of their -security expenses and thus increase the potential margin by the same amount & APS 2 (Target Availability: H1 2014) Always-on, Inbound and Outbound Messaging Security Effective and accurate anti-malware, anti-spam, content filtering and encryption services from a global cloud platform Designed to provide 100% protection against known and unknown viruses and have a 99% spam capture rate Helps protect organizations from -borne viruses, malware, spam, phishing, targeted attacks and bulk , reducing the complexities of onsite technology & APS 2 Communications & Collaboration Security 36 37

20 38 38 blogs.parallels.com facebook.com/parallelscloud twitter.com/parallelscloud Communications & Collaboration: Desktop

21 Communications & Collaboration Desktop File and Image Back Up and Disaster Recovery You can maximize your sales with our award-winning solutions in backup, disaster recovery, data protection, deployment, migration and virtualization. Under your own label or co-branded with Acronis Ensure your corporate, SMB and residential customers the availability, integrity and recoverability of all their mission-critical data and applications, syndicated and/or deployed on premise The shared roots of Parallels and Acronis ensure a seamless implementation and excellent support on Acronis service provider offering for PA, guaranteeing a fast and successful path to market APS 2 (Target Availability: H1 2014) Backup and Recovery of Applications and End-point Devices Asigra addresses all the requirements for data protection of service provider customers data and applications hosted or remote, thus eliminating any need for point solutions Asigra s agentless architecture & advanced licensing enables service providers to create business models based on a number of users, devices, capacity, servers, applications and customer sites The solution can be fully/partially syndicated through other Asigra-based service providers as well as fully or partially hosted on service provider s premises & APS 2 (Target Availability: H1 2014) Communications & Collaboration Desktop 40 41

22 Communications & Collaboration Security Complete and Fast Cloud Backup Services for SMEs Designed for distribution by service providers Supports Windows, Mac OS-X and Linux Plugins for MS Exchange, MS SQL Server, MySQL, Hyper-V, System State & APS 2 Cloud Backup, Localised, Standardised, at a Global Scale Server backup for SMB, the success in the VAR channel with thousands of resellers, now available for large scale telcos and hosters. Includes a tailored go-to-market strategy. Proven on petabyte scale Workstation backup for SOHO, managing an automatic stream of (tens of) thousands new workstations a month, localised storage, co-branded or white labelled, deployed in weeks The real benefits are for end-customers, ease of use, low on bandwidth, CPU, and short in backup-windows. A real alternative for tape, USB and budget cloud backup solutions Communications & Collaboration Security 42 43

23 Communications & Collaboration Security Powerful Cloud Backup and Access for Complete Data Protection Easy to implement white-label backup. Leverage Mozy s partner-ready backup solution to extend your portfolio with a customized, brandable cloud service that s used by over 100,000 global businesses Advanced APS 2 implementation. Comprehensive package configuration, automated provisioning and user administration through the Parallels Automation platform. Flexible & customized commercial models Highest level of security. Mozy is backed by EMC, the world s leading data storage company. Our service is accredited to the highest levels of security and encryption. Your brand is safe with Mozy & APS 2 Protect all Endpoint Devices, Static or Mobile, Anytime, Anywhere Protects all endpoint devices, static or mobile, anytime, anywhere Profile-based policies applied in real time to all users No need for bandwidth-sapping updates Communications & Collaboration Security 44 45

24 Communications & Collaboration Security 46 Comprehensive Cloud Based Security Solution Designed for SMBs Designed specifically for SMB businesses Centrally managed security for desktops, laptops and file servers Automatic system security updates Simplified management no dedicated IT staff or hardware needed blogs.parallels.com facebook.com/parallelscloud twitter.com/parallelscloud Communications & Collaboration: Other

25 Communications & Collaboration Other Cloud-based Mailbox Migration Migrate Faster: Automatically migrate any system and decrease your migration times with patent-pending technology, designed to maximize data transfer speeds Zero Deployment: No additional hardware or software to install. Provides unlimited scalability and secure communications supported through a stateof-the-art data center Easy-to-use: Fully automated, on-demand mailbox migration services can be accessed at any time, from anywhere, to conduct a seamless mailbox migration between any system Online File Sharing and Collaboration Secure file sharing and collaboration in the cloud with strong support for mobility. Designed to give flexibility to employees with security and control to enterprise IT Deep integration with hundreds of popular enterprise applications With APS package, reseller can manage customer relationship, handle recurring billing, offer value-added services / bundles APS 2 (Target Availability: H1 2014) Communications & Collaboration Other 48 49

26 Communications & Collaboration Other Cloud-based Mobile Messaging Platform Bulletin Messenger allows organizations of all sizes to send text messages to any SMS-enabled mobile device, anywhere in the world. Bulletin has been providing mobile messaging capability since 1997 Bulletin Messenger brings threaded, two-way text messaging to your desktop, tablet, and mobile device. The application can be quickly set up and white-labeled, and is fully cloud-enabled It makes perfect business sense for carriers, MNOs, ISPs, MVNOs, MSPs, and hosting providers who wish to grow messaging revenue, and attract or retain business customers OnDemand Migration for to Migrate Users and Data Supports multiple, simultaneous migrations from the same machine, ensuring your project completes on time Flexibility to migrate data such as , calendars and folders in a phased approach and to re-migrate without creating duplicates Live-logging enables service providers to watch the progress of each individual migration from a single management console Communications & Collaboration Other 50 51

27 Communications & Collaboration Other World Leader Compliance Archiving and Message Management Services Enterprise-class, web-based archiving tools address regulatory compliance, audit and legal ediscovery Delivers the fastest online archive search, retrieval and surveillance via web, Outlook, iphone, ipad, Android, BlackBerry Special Parallels deal no setup fees, unlimited storage, Business vs. Compliance options, mobile access Secure File Sharing and Collaboration for Business Over 44 million users in 190 countries trust Hightail to simply and securely share files and collaborate at any time, from anywhere and from any device Hightail can provide partners: Competitive differentiation; new services that increase ARPU and reduce churn; a secure platform that supports the needs of individuals, SMBs and enterprises Why Partner with Hightail? Our users exist in organizations of all sizes; Our simple & viral apps drive high adoption; we are embraced by IT; we are the business cloud collaboration market leader Communications & Collaboration Other 52 53

28 Communications & Collaboration Other Enterprise File Sharing and Synchronisation (EFSS) Provide an easy way to secure, synchronise, share and backup business files (incl. remote wipe). Allow your business customers to access their files from any device, even without Internet connection Nomadesk Vaults are like virtual hard drives that safeguard important data in one place, with remote access. Drag and drop files into the Vault to encrypt, synchronise and share data with others Deployable on-premise or hosted, Nomadesk is sold through partner channels and is fully brandable to fit into partners cloud portfolios; with customisable desktop clients, web portal and mobile apps MessageSolution Enterprise Archive Ensure mandatory compliance and regulation requirements are met Intelligent ediscovery for litigation Effortlessly search, locate and restore s from the archive with a userfriendly interface Communications & Collaboration Other 54 55

29 TM Communications & Collaboration Other For Collaboration, File Sharing and Web Publishing Just one Microsoft login works for all applications-so your customers who use more Microsoft applications can access them all with a single login and password Choose the fee structure that best meets your needs: Charge by number of users; charge by storage space allocated per site; customized fee structures Combine with other PA Business for additional capabilities: Storefront integration with domain registration, automated ordering and provisioning, self-service control panels, billing and SVS plan management MightyCall Business Phone Service for Small Businesses Provide small businesses with a professional phone presence that works with their mobile phone, requires no additional hardware, and can be setup in less than one minute Hosted 100% by MightyCall requiring no PBX or VoIP infrastructure from the service provider Built for small businesses and includes a local or number, auto attendant, voic , unlimited team extensions, group calling, website integration, and more for only $10/month/company by Infratel Communications & Collaboration Other 56 57

30 Communications & Collaboration Other Endpoint Web Optimization with Mobolize CacheFront Offer customers offline access to Office 365 along with faster page loads and reduced bandwidth requirements Increase margins, create a new revenue source, and reduce churn by making your Office 365 better and stickier Differentiate your Microsoft Office 365 offering for competitive advantage Mural Onboarding Services Mural takes the pain out of onboarding new customers Services can be branded as a Mural s retail service or white labeled for your brand We customize onboarding solutions to your unique cloud service portfolio Communications & Collaboration Other 58 59

31 Communications & Collaboration Other Document Sharing and Teamwork for Small and Medium Enterprise Online solution for sharing, editing and accessing your documents Share and edit documents in your favorite browser or use it as a virtual file server Helps you manage security, rights access and version management of your documents Edit documents and presentations online with popular office software like Microsoft or Open Office The Secure Corporate File-access and File Sharing Solution Meet customer demands, optimize your profit and create upsell possibilities by installing our easy to use on-premises cloud drive solution directly on your own infrastructure Deepen customer retention with this fully rebrandable, infinitely scalable and pay per use file-access and file sharing solution and become your customers trusted data partner Your customers will benefit from the most easy to access, easy to share and easy to manage corporate cloud drive solution. Secure, corporate IT always keeps full control and ownership of the data & APS 2 (Target Availability: H1 2014) Communications & Collaboration Other 60 61

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