Telstra Business Broadband

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1 Telstra Business Broadband Smarter business solutions

2 QUICK FIND GUIDE For small to medium businesses looking for a basic access broadband service... 4 For small to medium businesses starting out on broadband and needing equipment... 5 For businesses experiencing growth and requiring higher levels of internet security... 6 For businesses that regularly send and receive large amounts of data... 7 Extra services to improve business productivity, communications or enhance internet security Things you need to know...11 PHONE click telstra.com/business VISIT a Telstra Shop or Dealer 2

3 at Telstra the choice is yours Telstra understands that every business is different. That s why we have designed a range of business broadband packages and optional Extras to enable you to choose the solution that is right for your business. Business only service providing business grade support Choice of high speed broadband options Flexibility to upgrade your plan as your business needs change Range of broadband packages to choose from Telstra Business Technical Support 24/7 Choice of optional extras to further help improve productivity, reduce operational costs and increase efficiency 3

4 Designed for small to medium businesses that have a broadband modem/router Recommended SOLUTION : business broadband ACCESS Business Broadband Access provides a business only broadband plan, with business grade support. Business Broadband Access is supported by Telstra s Business Technical Support team 24 hours a day, 7 days a week. Key features: Business Technical Support 24/7 ADSL access Static IP address Choice of high speed broadband options Choose the pricing plan that s right for your business needs 1 Speed 5 and Access fee Speed 5 and Access fee Monthly Data per month (12 or Monthly Data per month (12 or Allowance 6 24 month term) 1 Allowance 6 24 month term) 1 512/128 Kbps 500MB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ Unlimited $ /512 Kbps 500MB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ Unlimited $ /256 Kbps 500MB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ Unlimited $ High Speed 5 500MB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ Unlimited $

5 Designed for small to medium businesses that need a broadband solution Recommended SOLUTION : business broadband STARTER Includes a wireless router/modem to get your broadband service up and running quickly. Packed with features to help you establish a professional image, and tools such as access to , calendar and contacts, to help improve business productivity. Key features: Business Technical Support 24/7 Wireless gateway device (router/modem) 2 hosted exchange mail boxes each with 100MB storage 7 Incoming virus scan and anti-spam filter Domain name registration & hosting Business mail set-up Static IP address Choose the pricing plan that s right for your business needs 2 Speed 5 and Access fee Multi-Service Pricing Monthly Data per month (24 or Access fee Allowance 6 36 month term) 2 per month (24 or 36 month term) 8 512/128 Kbps 500MB $54.95 $ GB $65.95 $ GB $76.95 $ GB $98.95 $89.95 See page 8 for our exciting range of optional Broadband Extras 512/512 Kbps 500MB $65.95 $ GB $76.95 $ GB $87.95 $ GB $ $ GB $ $ /256 Kbps 500MB $65.95 $ GB $76.95 $ GB $87.95 $ GB $ $ GB $ $99.95 High Speed 5 500MB $76.95 $ GB $87.95 $ GB $98.95 $ GB $ $ GB $ $ Your best SAVINGS option is the Multi-Service Pricing 24 Month Plan. You may be able to obtain this price if you also have a Telstra Fixed Line or Mobile Phone Service. Ask us about the eligibility criteria. 5

6 Designed for businesses requiring higher levels of internet security Recommended SOLUTION : business broadband ADVANTAGE Provides your business with a complete solution a business only broadband package with included security features that usually only large corporations get access to. A scalable broadband solution that enables you to upgrade your solution as your business grows. Key features: Business Technical Support 24/7 Wireless capable Cisco router Onsite standard installation of router Hosted data back-up (1PC/2GB) Hosted internet security scanning for 5 users; protecting your business from security threats Mail & Web Protection set-up Static IP address Choose the pricing plan that s right for your business needs 3 Speed 5 and Access fee Multi-Service Pricing Monthly Data per month (24 or Access fee Allowance 6 36 month term) 3 per month (24 or 36 month term) 8 512/128 Kbps 5GB $ $ GB $ $ GB $ $ /512 Kbps 5GB $ $ GB $ $ GB $ $ GB $ $ GB $ $ Unlimited $ $ /256 Kbps 5GB $ $ GB $ $ GB $ $ GB $ $ GB $ $ Unlimited $ $ High Speed 5 5GB $ $ GB $ $ GB $ $ GB $ $ GB $ $ Unlimited $ $ See page 8 for our exciting range of optional Broadband Extras Your best SAVINGS option is the Multi-Service Pricing 24 Month Plan. You may be able to obtain this price if you also have a Telstra Fixed Line or Mobile Phone Service. Ask us about the eligibility criteria. 6

7 Ideal for businesses that need their upload speeds to be as fast as download speeds, ensuring fast file transfers in both directions. Provides your business with a complete solution a business grade broadband service with included security features that usually only large corporations get access to. Speed 5 and Access fee Multi-Service Pricing Monthly Data per month (24 or Access fee Allowance 6 36 month term) 4 per month (24 or 36 month term) 8 2 Mbps METRO 40GB $1, $1, GB $1, $1, Unlimited $3, $3, Mbps METRO Designed for businesses requiring the bandwidth to send & receive large amounts of data regularly Recommended SOLUTION : business broadband ADVANTAGE BDSL Key features: Choose the pricing plan that s right for your business needs 4 40GB $2, $2, GB $3, $3, Business grade broadband network & Business Technical Support 24/7 High speed, large file capability Wireless capable Cisco router Onsite standard installation of router Hosted data back-up (1PC/2GB) Hosted internet security scanning for 5 users Mail & Web Protection set-up Static IP address Unlimited $6, $6, Mbps REGIONAL 40GB $1, $1, GB $2, $2, Unlimited $3, $3, Mbps REGIONAL 40GB $2, $2, GB $3, $3, Unlimited $6, $6, Your best SAVINGS option is the Multi-Service Pricing 24 Month Plan. You may be able to obtain this price if you also have a Telstra Fixed Line or Mobile Phone Service. Ask us about the eligibility criteria. 7

8 BROADBAND EXTRAS TO Maximise YOUR EXPERIENCE With no contracts or minimum terms, these Broadband Extras* offer you the ultimate flexibility. Simply add Extras to your Business Broadband package as you need them. You can even add more users to any of these Extras to your broadband package at any time. *Excludes Business Broadband Access customers. Add on Business Security : Mail & Web Protection Your PCs and data are under constant threat from viruses, worms and hackers. Mail & Web Protection provides a comprehensive protection against external attacks on your network and business applications. Price per month : $25 $45 $80 $175 $3 per user for up to for up to for up to for up to for users 10 users 20 users 50 users users Mail & Web Protection Set-up: $25 Add on Business Security : Mail & Web Control Mail & Web Control is an effective way for your business to monitor and enforce acceptable usage policies, helping to protect employees and your brand against increasing litigation risks. You can configure this service to your needs, manage the size of inbound s, monitor usage of key words and inappropriate images, and limit website access. Price per month : $30 $55 $100 $225 $4 per user for up to for up to for up to for up to for users 10 users 20 users 50 users users Mail & Web Control Set-up: $25 Add on Business Security : PC Back-up Protecting your business information is critical for business continuity. PC Back-up enables your business to securely back-up and restore data on multiple PCs or laptops to/from Telstra s secure Data Centres. Key features include automatic and manual back-up and restore, full and incremental back-ups and 24/7 support. Call us on for the price of PC Back-up 8

9 Add on Business Mail Create a professional image for your business with a personalised address becomes and easy access to your , calendar and contacts. Other Business Mail features include regular back-ups and anti-virus and anti-spam. Business Mail Standard $9.95 per mailbox per month Business Mail Advanced $14.95 per mailbox per month Set-up fee Add on Business Support Why let PC or maintenance problems get in the way of running your business when we can look after that for you. A range of options are available for you to choose from. Standard set-up Professional set-up your router to computers in your office. Advanced set-up Professional set-up of your router to a server and computers in your office. Router Maintenance Extend the standard 90 day router warranty for extra peace of mind. Adhoc Maintenance Professional support over the phone for any adhoc broadband problem. Call us on for the price of Business Support options Add on Business Conference INCLUDED Domain name registration Domain name hosting 100MB storage per mail box 7 $25.00 for Business Broadband Advantage & Advantage BDSL customers Add on Business Online Build your own business website with hundreds of professionally designed templates and images to choose from with an easy to use online wizard. Designed to suit customers with or without previous experience or programming knowledge. A number of hosting plans to choose from and an ecommerce option that gives you access to user interactivity and ecommerce capability. Plans: 200MB 500MB 800MB 3000MB Standard Option set-up fee: $64.00 $97.00 $ $ Standard Option monthly fee per pack: $39.95 $65.95 $89.95 $ ecommerce Option set-up fee: N/A $64.00 $ $ ecommerce Option monthly fee per pack: N/A $70.95 $94.95 $ Domain name registration and hosting: $25 per annum *Excess web storage: 44c per MB. Excess data downloaded: 8c per MB A suite of conferencing services, including Phone, Webconference and Video Collaboration, makes virtual meetings easy and productive, saving valuable time and money on business travel. Key features of WebConferencing, powered by Microsoft Office Live Meeting TM include the ability to make presentations to multiple locations, sharing, annotation and whiteboard features to exchange data and collaborate on documents online, receive instant feedback with Q&A and polling features, and access attendee and meeting information. Price per Conference connection / per minute* : Domestic Freecall $0.605 Web Meeting $0.44 Business Conference charges must be billed to one nominated Australian fixed telephone number. Pricing for WebConferencing is a usage based charge. For registration and further pricing information on Phone and WebConferencing go to Video Collaboration is charged on a contracted subscription basis. Contact your Telstra Account Representative for more information. *Charges only apply to usage. You may choose to use your phone and web services simultaneously or individually to suit your needs. 9

10 T E L S T R A BUS I N E S S B R OA D BAN D I S T H E S M A R T E R BUS I N E S S SOLUTION Telstra Business Broadband has business only plans and packages designed to provide customers with a service that s right for their business. Telstra has the largest internet network in Australia making Telstra Business Broadband the smarter choice for your business. If after reading this brochure you need further assistance in choosing a broadband solution, we invite you to call us on , visit a Telstra Shop or Dealer, or see our website at telstra.com/business. 10

11 Things you need to know 1. Minimum cost for Business Broadband Access over 12 months for (a) 512/128Kbps: from $ for 500MB plan to $3,740 for Unlimited plan (b) 512/512Kbps: from $ on 500MB plan to $3,860 for Unlimited plan; (c) 1500/256Kbps: from $ on 500MB plan to $3,860 for Unlimited plan; (d) High Speed: from $1, on 500MB plan to $3,920 for Unlimited plan. 2. Minimum cost for Business Broadband Starter over 24 months for (a) 512/128Kbps: from $1, for 500MB plan to $2, for 5GB plan; (b) 512/512Kbps: from $1, on 500MB plan to $2, for 10GB plan; (c) 1500/256Kbps: from $1, on 500MB plan to $2, for 10GB plan; (d) High Speed: from $2, on 500MB plan to $3, for 10GB plan. 3. Minimum cost for Business Broadband Advantage over 24 months for (a) 512/128Kbps: from $3,368 for 5GB plan to $3,896 for 20GB plan; (b) 512/512Kbps: from $3,500 on 5GB plan to $8,252 for Unlimited plan; (c) 1500/256Kbps: from $3,500 on 5GB plan to $8,252 for Unlimited plan; (d) High Speed: from $3,632 on 5GB plan to $8,384 for Unlimited plan. 4. Minimum cost for Business Broadband Advantage BDSL (Metro) over 24 months for (a) 2Mbps: from $31,460 for 40GB plan to $87,824 for Unlimited plan; (b) 4Mbps: from $54,032 for 40GB plan to $160,160 for Unlimited plan. Minimum cost for Business Broadband Advantage BDSL (Regional) over 24 months for (a) 2Mbps: from $45,452 for 40GB plan to $91,256 for Unlimited plan; (b) 4Mbps: from $59,180 for 40GB plan to $165,308 for Unlimited plan. 5. High Speed services provide access speeds of up to 20,000Kbps/1,000Kbps in ADSL 2+ areas and up to 8,000Kbps/384Kbps in ADSL 1 areas. Speeds are based on Telstra tests. Speeds are theoretical network maximum speeds. Actual speeds may be less due to a number of factors including network configuration, line quality and length, exchange type, member premises interface, traffic, and hardware and software. 6. Excess data usage charged at 12c per MB (not applicable to Unlimited plans) 7. Excess storage charged at 5.5c per MB. Unused data allowance expires monthly. 8. Min cost over 24 mths with multi-service discount pricing for Business Broadband packages and a minimum of a Telstra Business fixed line service (BusinessLine Complete) or Telstra Business postpaid mobile service (with a minimum monthly plan of $30 or more): for Business Broadband Starter range from $2, for 512/128Kbps 500MB plan to $3, for High- Speed 10GB plan; for Business Broadband Advantage Pack range from $3, for 512/128Kbps 5GB plan to $8, for High-Speed Unlimited plan; for Business Broadband Advantage BDSL (Metro) Pack range from $29, for 2Mbps 40GB plan to $146, for 4Mbps Unlimited plan; and for Business Broadband Advantage BDSL (Regional) Pack range from $42, for 2Mbps 40GB plan to $151, for 4 Mbps Unlimited plan. 11

12 PHONE click telstra.com/business VISIT a Telstra Shop or Dealer LINC INC 3692 RFO:

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