Desktop or Laptop Diagnostic $49.99

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1 Desktop or Laptop Diagnostic $49.99 Important: For online service we need a high-speed internet connection and a working computer Expert Troubleshooting $49.99 On-Line, MSD Office On-Site Computer hardware check Any computer issues Charges Apply Local Pick UP & Drop OFF 24/7 Diagnostic fee is waived or Credited if we do the job, you will have 5 business days to decide! Remote Support $49.99 Important: For online service we need a high-speed internet connection and a working computer Expert Troubleshooting $44.99 On-Line Computer hardware check Any computer issues Charges Apply Local Pick UP & Drop OFF 24/7 Remote support plan available for one PC or Laptop $19.99 & up monthly base or flat Rate $49.99 & up one time service

2 Installation Windows 7 or Windows XP From $89.99& up 90 Days Warranty on 32 or 64 bit installation Full Updates & Service Packs Applied Charges Apply Local Pick UP & Drop OFF 24/7 $89.99 MSD Office $ On-Site

3 COMPUTER SETUP FROM $49.99 & up Important: For online service we need a high-speed internet connection and a working computer Antivirus & Antispyware software installation with current definitions & updates Perform system updates and improve computer speed & performance, including startup & shutdown optimization, Windows updates installation, quick launch & taskbar cleanup & shortcut creation Enable basic security functions, including antiphishing & pop-up blocking activation Internet Explorer Removal of unwanted programs & Shareware Create user accounts (if applicable) Test and verify computer hardware & software functionality Recovery disc creation Computer Setup $49.99 (online or in-office) PC Setup with Restore $69.99 (in-office only) PRINTER SETUP FROM $24.99 & up On-Line setup & configuration local printer $24.99 On-Site setup & configuration local printer $59.99 On-Line setup & configuration network printer $34.99 On-Site setup & configuration network printer $79.99 On-Line setup & configuration web printer $54.99 On-Site setup & configuration web printer $99.99 On-Line printer troubleshooting $44.99 On-Site printer troubleshooting $64.99

4 COMPUTER TUNE-UP FROM $34.99 & up Important: For online service we need a high-speed internet connection and a working computer virus or spyware free. Optimize startup and shutdown, install Windows updates, clean registry, cleanup for quick launch and taskbar & create program shortcuts Enable Internet Explorer security functions including antiphishing and pop-up blocking activation. Removal of unwanted programs and Shareware/Demoware Create new user accounts (if applicable) Test and verify PC hardware and software functionality Diagnose any performance problems and recommend best options, cost will vary based on the options you choose Remove dust from inside the computer including fans and components Clean the PC case exterior Online Only $34.99 Note: Tune-Up increases the computer speed but will vary from computer to computer Included Anti-Virus Software. In-Office $69.99

5 VIRUS & SPYWARE REMOVAL FROM $79.99 & up Important: For online service we need a high-speed internet connection Online Only $79.99 Remove all Virus, Spyware, Malware and Rootkits on the computer Optimize startup and shutdown, install Windows updates, clean registry, cleanup for quick launch and taskbar & create program shortcuts Removal of unwanted programs and Shareware/Demoware Create new user accounts (if applicable) Test and verify PC hardware and software functionality On-Site $ Backup up to 16Gigabytes of your data to USB 2.0 Flash Drive. Note: This service increase the computer speed because viruses, spyware and malware slow the computer significantly, by removing them we'll let your computer stretch and show you what it can really do. Included Anti-Virus Software. Provide you with an estimated cost for hardware repair(s) or upgrade(s) needed to provide a complete solution. Backup up to 16 Gigabytes of your data to a USB 2.0 Flash Drive.

6 HARDWARE REPAIR Price of a repair can vary depending on brand, extent of damage and cost of replacement parts. From $45.00 & up HARDWARE INSTALLATION BUY YOUR HARDWARE AND WE INSTALLED FOR YOU This includes one device installation. Although if device has multiple pieces, we installed at no extra-cost. In-Office from $24.99 & up On-Site from $84.99 & up Call us to make an appointment. In New York at (347) In South Florida at (786)

7 STANDARD DATA BACKUP FROM $39.99 & up Backup are important because you do not lose your photos, music, videos and documents. Important: For online service we need a high-speed internet connection Data transfer to your new computer Backup of your data on USB2.0 Flash Drive (up to 16 GB). Create a backup schedule according to your needs. Make a backup of your data to an external hard drive or other media Online $39.99 In-Office $59.99 On-Site $ Large Data Backup from $99.99 & up Backup are important because you do not lose your photos, music, videos and documents. Important: For online service we need a high-speed internet connection Data transfer to your new computer or other media Backup of your data to external hard drive Configuration & help in creating first backup. Create a backup schedule according to your needs In-Office $99.99 On-Site $ Hard Drive External Hard Drive Installation & Configuration for backup Included External Hard Drive 1 TB External hard drive (Super Speed USB)

8 WIRELESS NETWORKING FROM $59.99 & up Important: For online service we need a high-speed internet connection STANDARD (online only) Set up, configure and secure your router; safeguard your personal information and secure your broadband signal to block intruders NETWORKING ON SITE (on site only) Installation & configuration of networking adapter on computers & devices (PC, laptop, gaming console, network Blu-ray/DVD player, networkenabled TV, etc.) 2 Devices 4 Devices Configuration of internet, including ISP (internet service provider) Secure network Enable devices to share the internet, files, printers and other media (photos, videos, music, etc.) VoIP (voice over IP) setup Repair network and internet connectivity if necessary On-site installation of all equipment Additional device during the initial setup Add $34.99 Add $34.99 Additional device after the initial setup Add $44.99 Add $44.99

9 DATA RECOVERY FROM Important: Diagnostic fee included SERVICE OPTIONS Recover deleted files from a drive that is in good working properly Drives needs advanced recovery procedures or a custom recovery procedures such as formatted or failing drive Drives physically damaged or needs extreme recovery procedures Recovery 1 $ $ & up Recovery 2 from $550+ Recovery 3 from $1,650+ We ll attempt to save any data such as photos, files and more We ll need your physical PC or device Prices may vary based on your individual recovery needs and data state

10 SOFTWARE INSTALLATION FROM $39.99 & up IMPORTANT: If the computer doesn t meet minimum requirements we suggest the right upgrade SERVICE OPTIONS Determine computer compatibility for install or repair & configure one software title Performance of software updates Creation of desktop, start menu and quick launch bar access shortcuts Software NOT included. Only software installation is covers STANDARD PROCEDURE (online, in-office, & on-site)

11 ON SITE TECHNOLOGY ADVISE FROM $99.99 & up Review current devices Technology recommendation, upgrades, integration option & purchases

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