GIVING YOUR BUSINESS THE HIGH-SPEED ADVANTAGE

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1 Business INTERNET GIVING YOUR BUSINESS THE HIGH-SPEED ADVANTAGE

2 OPTUS EVOLVE INTERNET OPTUS EVOLVE INTERNET PROVIDES A FLEXIBLE, FAST BUSINESS-GRADE SOLUTION THAT SUPPORTS THE NEED FOR BUSINESSES OF ALL SIZES TO OPERATE WITHIN A GLOBAL MARKET AND RELIABLY SHARE INFORMATION AROUND THE CLOCK. FEATURES & POTENTIAL BENEFITS OPTUS EVOLVE INTERNET is modular in design, thereby offering choice of access, bandwidth, service type, billing, reporting and added features to suit business needs. A TRUE BUSINESS GRADE NETWORK Optus Evolve Internet has been designed so that less businesses share your local connection, you have low congestion and experience the maximum possible speeds more often. So you ll be free to enjoy an optimum online experience even during busy peak times. Fast business grade internet whether you re a small business or large corporation. Multitude of speeds, features and plan options to meet your evolving needs. Business grade customer service and technical support from dedicated business specialists available 24/7 365 DAYS A YEAR. You will be given a dedicated technical delivery specialist to guide you throughout the implementation process so that you know exactly what s happening to your Internet solution. Comprehensive service level agreements and rebates to back our reliable business grade network. Single reporting system to provide vital statistics to monitor performance. Professional installation on all your Optus Evolve Internet services. A range of internet extras to help further your online business.

3 WHY OPTUS EVOLVE INTERNET? A MODULAR SOLUTION, PERSONALISED TO YOUR BUSINESS. OPTUS EVOLVE INTERNET Optus Evolve Internet is modular in design, which means that you can choose the combination of access, bandwidth, service type, billing, reporting and added features that suits your business needs. OPTUS EVOLVE INTERNET PLANS CHOOSING THE RIGHT PLAN FOR YOUR BUSINESS. Optus Evolve is a premium business solution that has been developed to meet our customers growing need for global communications. We have 3 Key Plans: SILVER Silver is our entry-level business grade Internet plan. If your business is still growing rapidly and you use the Internet for basic surfing, ing, online ordering and other web applications (i.e. downloading is more important than uploading), this is the product for you. GOLD If your business needs to send and receive large files; fast file transfer to suppliers, customers or other business sites in both directions this symmetrical service is the ideal service for you. PLATINUM This is our premium service it offers connection to the Optus IP Internet platform at speeds up to 300Mbps; it delivers fibre optic technology right into your office; this service is designed for businesses who run mission critical applications with 50 or more employees. Plan Price Points from $55 $ $ Speeds 512/512 Kbps to 8Mbps/640Kbps 512/512Kbps to 4/4Mbps 2/2Mbps to 300/300Mbps Download Allowance Upload Allowance Unlimited 1 Unlimited 1 Unlimited 1 Business Grade Technical Support Terms of Plans (Months) 12, 24, 36, 48 and 60 12, 24, 36, 48 and 60 12, 24, 36, 48 and 60 Business Grade Network Professional Installation Online Reporting (ecare)

4 THE PLAN THAT S RIGHT FOR YOU LET OPTUS HELP YOU FURTHER. Optus Evolve is a complex product designed to maximise your business performance; Optus can help Technical Delivery Specialist team will also help you through the implementation process so that you you choose the right service for your business, at a price that keeps you competitive. Optus know exactly what s happening to your internet solution. OPTUS EVOLVE INTERNET SILVER Day to Day Internet access GOLD Transfer large files and run applications Web browsing Online ordering Transferring and receiving large files Hosting a web site and or e-commerce tools Online banking Customer interaction Sending and receiving many files and s Establishing a VPN - Send and receive Online research e-buisness / E-commerce Other web based applications I have more download than upload requirements Run mission critical applications and information over Run business applications over Send large files with piece of mind SILVER SERVICE (ADSL2+) PLAN PRICE POINTS FROM $55.00 GOLD SERVICE (SHDSL) PLAN PRICE POINTS FROM $ SPEEDS 512/512 Kbps to 8Mbps/640Kbps SPEEDS 512/512Kbps to 4/4Mbps DOWNLOAD ALLOWANCE DOWNLOAD ALLOWANCE UPLOAD ALLOWANCE Unlimited 1 UPLOAD ALLOWANCE Unlimited 1 BUSINESS GRADE TECHNICAL SUPPORT BUSINESS GRADE TECHNICAL SUPPORT TERMS OF PLANS (MONTHS) 12, 24, 36, 48 and 60 TERMS OF PLANS (MONTHS) 12, 24, 36, 48 and 60 BUSINESS GRADE NETWORK BUSINESS GRADE NETWORK INSTALLATION OPTIONS Professional Installation INSTALLATION OPTIONS Professional Installation STATIC IP ADDRESS STATIC IP ADDRESS ADDRESS 10 SERVICE LEVEL TARGET AVAILABILITY 99.6% ADDRESS 10 SERVICE LEVEL TARGET AVAILABILITY 99.95% SERVICE LEVEL AGREEMENT SERVICE LEVEL AGREEMENT CONTENTION RATION 12:1 CONTENTION RATION 4:1 SYMMETRICAL SERVICE OFFERED SYMMETRICAL SERVICE OFFERED EXCESS USAGE EXCESS USAGE

5 THE PLAN THAT S RIGHT FOR YOU LET OPTUS HELP YOU FURTHER. PLATINUM High volume, High speed SERVICE RATES EASY TO UNDERSTAND COSTS. TERM DISCOUNTS 12 MONTHS - OPTUS EVOLVE INTERNET 24 MONTHS - Send and receive high volume critical data To gain high speed access to the internet Scalable and premium internet connection Up to 300Mbps of symmetric data throughput 1:1 contention a dedicated link Depend on the Internet for critical applications e.g. VoIP, VPN, Hosted Applications 36 MONTHS 5% 48 MONTHS 9% 60 MONTHS 13% SILVER SERVICE PLATINUM SERVICE (FIBRE) PLAN PRICE POINTS FROM $ SPEEDS 2/2Mbps to 300/300Mbps DOWNLOAD ALLOWANCE UPLOAD ALLOWANCE Unlimited 1 BUSINESS GRADE TECHNICAL SUPPORT TERMS OF PLANS (MONTHS) 12, 24, 36, 48 and 60 BUSINESS GRADE NETWORK INSTALLATION OPTIONS Professional Installation STATIC IP ADDRESS MONTHLY DOWNLOAD ALLOWANCE SPEED AND ACCESS FEE PER MONTH METRO 512/512Kbps to 8Mbps/640Kbps REGIONAL 512/512Kbps to 8Mbps/640Kbps EXCESS USAGE PER MB INSTALLATION CHARGE 1GB $55 $ $1650 5GB $79.20 $ $ GB $99 $ $ GB $121 $ $ GB $ $ $ GB $165 $ $1650 Unlimited $330 $363 - $1650 $1650 installation fee waived on 36 month plus contracts. ADDRESS 10 SERVICE LEVEL TARGET AVAILABILITY 99.95% SERVICE LEVEL AGREEMENT GOLD SERVICE SPEEDS AND ACCESS FEE PER MONTH CONTENTION RATION 1:1 SYMMETRICAL SERVICE OFFERED EXCESS USAGE MONTHLY USAGE ALLOWANCE METRO REGIONAL 512/512Kbps 1/1Mbps 2/2Mbps 4/4Mbps 512/512Kbps 1/1Mbps 2/2Mbps 4/4Mbps EXCESS USAGE PER MB INSTALLATION CHARGE 1GB $ $ $ $671 $ $ $594 $ $1650 OPTUS BUSINESS INTERNET MAIL You can create up to 10* professional, easy to remember addresses for yourself and employees using your own domain name. Or if you don t have a domain name we ll create you a free sub-domain at optusbiz.com that includes your business name. Possibilities include: 10GB - $ $ $979 - $ $902 $ $ GB - $ $924 $ $ $ $ $ GB - $ $ $ $ $ $ $ GB - - $ $ $ $ $ GB - - $ $ $ $ $1650 Unlimited $ $ $1672 $ $ $ $ $ $ $1650 installation fee waived on 36 month plus contracts. PLATINUM SERVICE Costs for the Platinum Service start from just $ per month. *Subject to availability of name and naming rules. Offer is limited to 10 free addresses. Each additional address will be charged at $2 per address per month. CONTACT YOUR OPTUS REPRESENTATIVE FOR A COMPLETE CONSULTATION AND EXTENSIVE PLAN OVERVIEW TO FIND THE APPROPRIATE SOLUTION FOR YOU OR VISIT

6 BUSINESS ONLINE MAKE THE MOST OF YOUR BROADBAND AND GROW YOUR BUSINESS ONLINE. WE HAVE A HOST OF PRODUCTS AND SERVICES THAT CAN HELP YOU MAXIMISE YOUR BUSINESS. GET YOUR OWN WEB ADDRESS Already have a domain name? If you already have your business domain name hosted with another provider, it s simple to transfer it to Optus. A CHOOSE YOUR OWN WEB ADDRESS BY CREATING A DOMAIN NAME A domain name is your company address online. It helps people find your business on the Internet. A domain name can be used for both your website and address. B HOST YOUR WEBSITE Web Hosting lets you create a professional website with our easy step by step SiteBuilder wizard, included free on all web hosting plans. BUSINESS ONLINE Our range of web hosting plans will suit your business needs, no matter how simple or sophisticated. If you already have a website just transfer your files and we ll DOMAIN TYPE DESCRIPTION COST host them for you. Choose a.com.au address Choose a.com or.net address Additional domain addresses are available please see Represents businesses and companies operating within Australia. Represents domains used by anyone, anywhere in the world. $65 for 2 years registration $25 for 1 year registration Easy to use step by step SiteBuilder wizard to create a professional looking website Generous hosting space and monthly data transfer on each plan* POP mailboxes included^ Website files stored securely and hassle-free PLANS BASIC STARTER STARTER PLUS EXECUTIVE EXECUTIVE PLUS PROFESSIONAL Suitable if you want: A basic site to start your business online A simple site containing mostly pictures and text A dynamic site that uses a basic database A larger, interactive and content-rich website A highly sophisticated, database-driven site with large traffic volumes A popular, business-critical site requiring superior performance, speed and availability Monthly cost $16.50 $39.95 $65.95 $89.95 $ $699 Set-Up cost $0 $64 $97 $105 $105 $155 Hosting space* 50MB 200MB 500MB 800MB 3GB 3GB Monthly data transfer* 500MB 10GB 20GB 30GB 40GB 80GB POP mailboxes 1 Unlimited # SiteBuilder Easy Basic # Unlimited POP mailboxes if you chose the Starter plan or higher up to 9,999. *Excess hosting space and data transfer charges may apply. See back for Terms and Conditions.

7 BUSINESS ONLINE MAKE THE MOST OF YOUR BROADBAND AND GROW YOUR BUSINESS ONLINE. WE HAVE A HOST OF PRODUCTS AND SERVICES THAT CAN HELP YOU MAXIMISE YOUR BUSINESS. C CREATE EXCHANGE D CREATE YOUR OWN ONLINE STORE Managed Exchange is a premium service. All your s are securely stored*, Add an easy to use, low cost e-commerce solution to your website, allowing your managed and maintained saving you time and money. Access to , Calendar, Contacts, Tasks and Notes Security protection including built-in anti-virus and spam filtering Flexible access to your s when you re away from the office business to receive secure orders from customers over the Internet via your own personalised online store. Create your online store with SiteShop: Simply choose from the range of store design templates BUSINESS ONLINE Regular backup to reduce the risk of loss Upload up to 1,500 product images and descriptions Decide how you would like to receive payments from your customers MONTHLY COST $5 PER MAILBOX $10 PER MAILBOX $15 PER MAILBOX $20 PER MAILBOX Track your orders Outlook Web Access Microsoft Outlook 2003 Software License (PC Access) PLAN DESCRIPTION MONTHLY COST SET-UP COST /Contacts/Tasks/Notes SiteShop Add-on Add an online store to your existing website to take secure orders and payments from your customers $30 $0 Calendar / Meeting Planner Built-in virus checking and spam filtering SiteShop Solo Build and run an online store without the need for a regular website - All you need is a domain name (or sub-domain) so your customers can locate you on the internet. $35 $64 Mailbox storage* 100MB 500MB 1000MB 2000MB The SiteShop Add-on plan is only available to customers with an existing Optus Web Hosting service. *Excess mailbox storage charges may apply. See Terms and Conditions. CONTACT YOUR OPTUS REPRESENTATIVE FOR A COMPLETE CONSULTATION OR VISIT FOR ONLINE ORDERING OR MORE INFORMATION.

8 THINGS YOU NEED TO KNOW EVOLVE INTERNET 1. Usage as per guidelines set within Optus Acceptable Use Policy. Optus Evolve Internet is available to eligible business customers (as defined by Optus). Optus Evolve Internet is available only within the Optus coverage area or where extended access is maintained. For commercial and technical reasons, not all businesses in Optus coverage areas can be connected to the service. Some customers will be connected via extended access. This means the customer is required to have an existing copper phone service and maintain that phone service for the duration of their internet agreement with Optus. Please ask your sales consultant for extended access pricing. Customers must connect to the service on a minimum 12 month contract. Early termination fees apply details of these can be found in the Standard Form of Agreement. Applications for the service must be in accordance with Optus Evolve Internet Standard Terms and Conditions as outlined in the Standard Form of Agreement. An Acceptable Use Policy applies. A copy of this can be found as an Appendix to the Standard Form of Agreement. Optus reserves the right to amend rates at any time. For technical and commercial reasons, Optus reserves the right to limit uploads and downloads. All prices quoted include GST. Silver Service: Displayed speed is based on Optus network testing. Actual speeds will vary and may be slower. Many factors affect speeds such as, Internet traffic, your hardware and software, the source of your download, and your location. Unused data allowance expires each month. BUSINESS ONLINE Domain Name: Domain Parking is only required when you register multiple domain names and point the extra domains to your website. This feature is available for an additional $120 a year. Customers requiring this functionality should upgrade to a Domain Parking account. Web Hosting: 1. Contract can be terminated on one month s notice. 2. The hosting space included with each plan is calculated by adding the monthly average of your website storage and the monthly average storage of all mailboxes under your account. Once your server space exceeds the allocated limit, an additional fee of $0.099 per extra MB per month is charged. 3. If your website s data transfer exceeds the allocated amount per month for your plan, an additional fee may be charged. Please see your Service Description for further details. 4. If you terminate the Optus Web Hosting account with which you are utilising SiteBuilder Easy or Basic, all the content (text) which you have entered into the SiteBuilder interface will be permanently deleted. Manage Exchange Excess storage is calculated at company level, based on the combined total of the average daily storage utility of each Managed Exchange mailbox and the Public Folder (if applicable) under the account across the given month. Excess storage is charged at $0.099 per MB per month. The full monthly charge for each Managed Exchange mailbox created will be incurred for the whole or part of your billing month in which the product is enabled. s will need to be migrated if you are already using Microsoft Outlook and choose a $5 or $10 Managed Exchange plan. A once off migration fee of $135 per hour will apply if you request Optus to migrate your s. For more information including Standard Form of Agreement, visit To transfer an existing domain name, a registry key is required which will be provided once you have a Business Online account with Optus. Pricing and information correct as at 25th July MINIMUM TOTAL COST - OPTUS EVOLVE INTERNET PLAN MONTHLY DOWNLOAD USAGE MIN. MONTHLY SPEND INSTALLATION FEE (WAIVED ON 36 MTH CONTRACTS) MIN. TOTAL COST OVER 12 MONTHS Silver Metro 1GB $55.00 $1, $2, Silver Metro 5GB $79.20 $1, $2, Silver Metro 10GB $99.00 $1, $2, Silver Metro 20GB $ $1, $3, Silver Metro 30GB $ $1, $3, Silver Metro 50GB $ $1, $3, Silver Metro Unlimited $ $1, $5, Silver Regional 1GB $60.50 $1, $2, Silver Regional 5GB $87.12 $1, $2, Silver Regional 10GB $ $1, $2, Silver Regional 20GB $ $1, $3, Silver Regional 30GB $ $1, $3, Silver Regional 50GB $ $1, $3, Silver Regional Unlimited $ $1, $6, Gold Metro 512/512Kbps 1GB $ $1, $5, Gold Metro 512/512Kbps 10GB $ $1, $8, Gold Metro 512/512Kbps 20GB $ $1, $10, Gold Metro 512/512Kbps 40GB $ $1, $11, Gold Metro 512/512Kbps 80GB $ $1, $12, Gold Metro 512/512Kbps 150GB $1, $1, $16, Gold Metro 512/512Kbps Unlimited $ $1, $7, Gold Regional 512/512Kbps 1GB $ $1, $5, Gold Regional 512/512Kbps 10GB $ $1, $9, Gold Regional 512/512Kbps 20GB $ $1, $10, Gold Regional 512/512Kbps 40GB $ $1, $12, Gold Regional 512/512Kbps 80GB $ $1, $13, Gold Regional 512/512Kbps 150GB $1, $1, $17, Gold Regional 512/512Kbps Unlimited $ $1, $8, Platinum Metro 2/2Mbps 1GB $ $6, $17, Platinum Metro 2/2Mbps Unlimited $2, $6, $31, WHAT DO THESE TERMS MEAN? SILVER SERVICE Is an ADSL2+ (Asymmetric Digital Subscriber Line) service which offers both Asymmetrical or Symmetrical access speeds up to 8Mbps/640Kbps. GOLD SERVICE Is a BDSL (Business Grade Digital Subscriber Line) service or from a technology view point it means SHDSL (Symmetric High-Bitrate Subscriber Loop). PLATINUM SERVICE Is a direct fibre access delivered to your business site using Cisco or Alcatel routers connecting you into the Juniper next generation network. SYMMETRICAL SERVICE Means you will receive the same upload and download speeds across all options. BUSINESS GRADE NETWORK Business grade internet services are designed with lower contention and higher network priority than consumer traffic.

9 TECHNICAL AND FURTHER DETAILS Depending on your type of business, you may require additional services; and IP addresses, a domain name, website, E-commerce software, and online management whatever your requirements, we have a solution for you. IF YOUR AN EXISTING CUSTOMER AND WANT TO SPEAK WITH OUR DEDICATED BUSINESS CUSTOMER SERVICE PLEASE CALL Call your Optus Representative on or visit Pricing and information correct as at 25 July SingTel Optus Pty Limited ABN /08

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