Netspace Internet Services Pricelist Current Plans

Transcription

1 Netspace Internet Services Pricelist Current Plans Netspace Standard of Agreement Schedule This pricelist includes all Internet Plans that are currently available for sale to new and existing customers. Any plans that are no longer orderable can be found in Netspace Internet Services Pricelist Grandfathered Plans. Customers that have a service with Netspace before the date of this Version move to the these SFOA/Customer Terms when the SFOA states that the change will occur. Until that time the previous SFOA/Customer Terms will be in force for those customers.

2 Home ADSL2+ Lite ADSL Internet access Product Status: Orderable (05/09) Home ADSL Connection/Setup Fee: $199 Not Applicable 0 Months Standing credit card or Standing Direct Debit from Bank Account required ADSL2+ Lite $19.95 per month 1000MB Up to ADSL2+ Speed 10 & 100 Megabytes 1 - Term Commencement Homepages ADSL2+ Specific Conditions Crossgrades ADSL1 vv ADSL ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Modem Upgrade - Home & SOHO Connection Fee Includes Home & SOHO (inc Modem) Options Home Cancellations and Aterations after Processing ADSL Early Disconnection Fee Reconnection - Third Party Disconnection Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service. Customers cannot downgrade or upgrade to one of these plans (even if a customer was previously on this plan). Data blocks are not available with this plan. Once the customer has exceeded their allowed usage per month access speed will be limited to dial up modem speed until the commencement of the next billing period. However if total usage exceeds 1200MB (even after shaping has been applied) in a month the customer may be upgraded to the lowest fixed charge Home 2+ plan for the next monthly usage period, and all periods thereafter. Only Available to be Ordered at the time of a new connection to a non existing ADSL customer A customer may not order more than one of these plans, even under different account names. If a customer does order more than these accounts, Netspace may upgrade all of these accounts to the highest non Lite 2+ Plan being sold at the time, and backbill for up to 6 months for the difference. 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at.

3 Home (Midnight Off-Peak) ADSL Internet access Product Status: Orderable (01/10) Home ADSL Connection/Setup Fee: $199 9 cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required $69.95 per month 30000MB peak traffic, 45000MB off-peak traffic $79.95 per month 40000MB peak traffic, 60000MB off-peak traffic $89.95 per month 30000MB peak traffic, 45000MB off-peak traffic $99.95 per month 40000MB peak traffic, 60000MB off-peak traffic ADSL2+ 75 $59.95 per month 30000MB peak traffic, 45000MB off-peak traffic Naked ADSL2+ 75 $69.95 per month 30000MB peak traffic, 45000MB off-peak traffic ADSL $69.95 per month 40000MB peak traffic, 60000MB off-peak traffic Naked ADSL $79.95 per month 40000MB peak traffic, 60000MB off-peak traffic Up to 1500kbs/256kbs Up to 1500kbs/256kbs Up to 8000kbs/384kbs Up to 8000kbs/384kbs Up to ADSL2+ Speed Up to ADSL2+ Speed Up to ADSL2+ Speed Up to ADSL2+ Speed 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL2+ Specific Conditions ADSL Speed & Plan Upgrades Peak & Off Peak Time - Midnight Own modem Home & SOHO Additional Mailbox Conditions Modem Upgrade - Home & SOHO Connection Fee Includes Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Multiple ADSL Logins Home Cancellations and Aterations after Processing ADSL Early Disconnection Fee Reconnection - Third Party Disconnection Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service. 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at. Naked DSL broadband is intended to operate without a traditional fixed line telephone service. 1) Once any existing telephone service is

4 disconnected you will lose the existing phone number, you will lose the ability to make or receive traditional fixed line phone calls and faxes on that line including emergency calls, any monitoring services used by you will be affected. 2) The disconnection of your traditional telephone service may affect the agreement you have with your current phone service provider and may result in early termination or other charges. It is your responsibility to confirm the terms of your current provider's agreement. 3) Any provider of a monitoring service used by you has been notified of the disconnection of your telephone service.

5 Home (3am Off-Peak) ADSL Internet access Product Status: Orderable (01/10) Home ADSL Connection/Setup Fee: $199 9 cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required $ per month 40000MB peak traffic, MB off-peak traffic ADSL $89.95 per month 40000MB peak traffic, MB off-peak traffic Naked ADSL $99.95 per month 40000MB peak traffic, MB off-peak traffic Up to 8000kbs/384kbs Up to ADSL2+ Speed Up to ADSL2+ Speed 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL2+ Specific Conditions ADSL Speed & Plan Upgrades Peak & Off Peak Time - 3am Own modem Home & SOHO Additional Mailbox Conditions Modem Upgrade - Home & SOHO Connection Fee Includes Home & SOHO (inc Mod 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at. Naked DSL broadband is intended to operate without a traditional fixed line telephone service. 1) Once any existing telephone service is disconnected you will lose the existing phone number, you will lose the ability to make or receive traditional fixed line phone calls and faxes on that line including emergency calls, any monitoring services used by you will be affected. 2) The disconnection of your traditional telephone service may affect the agreement you have with your current phone service provider and may result in early termination or other charges. It is your responsibility to confirm the terms of your current provider's agreement. 3) Any provider of a monitoring service used by you has been notified of the disconnection of your telephone service.

6 Home Super (Anytime) ADSL Internet access Product Status: Orderable (01/10) Home ADSL Connection/Setup Fee: $199 Not Applicable 0 Months Standing credit card or Standing Direct Debit from Bank Account required ADSL2+ Super 15 (stand-alone) ADSL2+ Super 20 (bundled) ADSL2+ Super 40 (stand-alone) ADSL2+ Super 50 (bundled) Naked ADSL2+ Super 15 Naked ADSL2+ Super 40 $39.95 per month 15000MB (uploads and downloads counted) $29.95 per month 20000MB (uploads and downloads counted) $49.95 per month 40000MB (uploads and downloads counted) $39.95 per month 50000MB (uploads and downloads counted) $49.95 per month 15000MB (uploads and downloads counted) $59.95 per month 40000MB (uploads and downloads counted) Up to ADSL2+ Speed Up to ADSL2+ Speed Up to ADSL2+ Speed Up to ADSL2+ Speed Up to ADSL2+ Speed Up to ADSL2+ Speed 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL2+ Specific Conditions Super plans (post 18/01/10) Specific Conditions.19 - ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Modem Upgrade - Home & SOHO Connection Fee Includes Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Multiple ADSL Logins Home Cancellations and Aterations after Processing ADSL Early Disconnection Fee Reconnection - Third Party Disconnection Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service. 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at. Naked DSL broadband is intended to operate without a traditional fixed line telephone service. 1) Once any existing telephone service is disconnected you will lose the existing phone number, you will lose the ability to make or receive traditional fixed line phone calls and faxes on that line including emergency calls, any monitoring services used by you will be affected. 2) The disconnection of your traditional telephone service may affect the agreement you have with your current phone

7 service provider and may result in early termination or other charges. It is your responsibility to confirm the terms of your current provider's agreement. 3) Any provider of a monitoring service used by you has been notified of the disconnection of your telephone service.

8 Home Super (Anytime) - continued ADSL Internet access Product Status: Orderable (03/10) Home ADSL Connection/Setup Fee: $199 Not Applicable 0 Months Standing credit card or Standing Direct Debit from Bank Account required 512 Super 15 (stand-alone) 512 Super 20 (bundled) 512 Super 40 (stand-alone) 512 Super 50 (bundled) 1500 Super 15 (stand-alone) 1500 Super 20 (bundled) 1500 Super 40 (stand-alone) 1500 Super 50 (bundled) $39.95 per month 15000MB (uploads and downloads counted) $29.95 per month 20000MB (uploads and downloads counted) $49.95 per month 40000MB (uploads and downloads counted) $39.95 per month 50000MB (uploads and downloads counted) $49.95 per month 15000MB (uploads and downloads counted) $39.95 per month 20000MB (uploads and downloads counted) $59.95 per month 40000MB (uploads and downloads counted) $49.95 per month 50000MB (uploads and downloads counted) Up to 512kbs/128kbs Up to 512kbs/128kbs Up to 512kbs/128kbs Up to 512kbs/128kbs Up to 1500kbs/256kbs Up to 1500kbs/256kbs Up to 1500kbs/256kbs Up to 1500kbs/256kbs 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL2+ Specific Conditions Super plans (post 18/01/10) Specific Conditions.19 - ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Modem Upgrade - Home & SOHO Connection Fee Includes Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Multiple ADSL Logins Home Cancellations and Aterations after Processing ADSL Early Disconnection Fee Reconnection - Third Party Disconnection Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service.

9 Home Super (Anytime) - continued 2 ADSL Internet access Product Status: Orderable (03/10) Home ADSL Connection/Setup Fee: $199 Not Applicable 0 Months Standing credit card or Standing Direct Debit from Bank Account required 8000 Super 40 (stand-alone) 8000 Super 50 (bundled) $ per month 40000MB (uploads and downloads counted) $69.95 per month 50000MB (uploads and downloads counted) Up to 8000kbs/384kbs Up to 8000kbs/384kbs 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL2+ Specific Conditions Super plans (post 18/01/10) Specific Conditions.19 - ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Modem Upgrade - Home & SOHO Connection Fee Includes Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Multiple ADSL Logins Home Cancellations and Aterations after Processing ADSL Early Disconnection Fee Reconnection - Third Party Disconnection Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service. 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at.

10 ADSL Autopay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $59.95 per month 20000MB Up to 512kbs/128kbs 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Churn Home & SOHO Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Home Cancellations and Aterations after Processing Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service.

11 ADSL Flexipay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $59.95 per month 20000MB Up to 512kbs/128kbs 0 - Not Applicable & 0 - Not Applicable 1 - Term Commencement. 3 - Paper Invoices. 6 - Bonus - Free Sites. 7 - Accounting Period - Calendar Month. 8 - Casual Dialup Service Provided. 9 - Single Static Included- Additional Extra Infrastructure Telstra ADSL Upgrade DSL Relocate.

12 ADSL Autopay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $69.95 per month 20000MB Up to 1500kbs/256kbs 40GB $89.95 per month 40000MB Up to 1500kbs/256kbs 60GB $ per month 60000MB Up to 1500kbs/256kbs 100GB $ per month MB Up to 1500kbs/256kbs Uncapped $ per month Uncapped* Up to 1500kbs/256kbs 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Churn Home & SOHO Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Home Cancellations and Aterations after Processing Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service. *Uncapped plans special conditions: The following traffic types shall not be used; Peer-to-peer (P2P), file-sharing applications, Usenet/Newsgroup or similar applications that are broadcast to multiple users or recipients. Outside of business hours, downstream speed is limited to a maximum of 1Mbps and certain traffic types (e.g. streaming video) will be individually limited. In reference to Uncapped plans business hours are defined as 8AM to 6PM, 7 days a week.

13 ADSL Flexipay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $69.95 per month 20000MB Up to 1500kbs/256kbs 40GB $89.95 per month 40000MB Up to 1500kbs/256kbs 60GB $ per month 60000MB Up to 1500kbs/256kbs 100GB $ per month MB Up to 1500kbs/256kbs Uncapped $ per month Uncapped* Up to 1500kbs/256kbs 0 - Not Applicable & 0 - Not Applicable 1 - Term Commencement. 3 - Paper Invoices. 6 - Bonus - Free Sites. 7 - Accounting Period - Calendar Month. 8 - Casual Dialup Service Provided. 9 - Single Static Included- Additional Extra Infrastructure Telstra ADSL Upgrade DSL Relocate. *Uncapped plans special conditions: The following traffic types shall not be used; Peer-to-peer (P2P), file-sharing applications, Usenet/Newsgroup or similar applications that are broadcast to multiple users or recipients. Outside of business hours, downstream speed is limited to a maximum of 1Mbps and certain traffic types (e.g. streaming video) will be individually limited. In reference to Uncapped plans business hours are defined as 8AM to 6PM, 7 days a week.

14 ADSL SYM Autopay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $89.95 per month 20000MB Up to 512kbs/512kbs 40GB $ per month 40000MB Up to 512kbs/512kbs 60GB $ per month 60000MB Up to 512kbs/512kbs 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Churn Home & SOHO Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Home Cancellations and Aterations after Processing Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service.

15 ADSL SYM Flexipay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $89.95 per month 20000MB Up to 512kbs/512kbs 40GB $ per month 40000MB Up to 512kbs/512kbs 60GB $ per month 60000MB Up to 512kbs/512kbs 0 - Not Applicable & 0 - Not Applicable 1 - Term Commencement. 3 - Paper Invoices. 6 - Bonus - Free Sites. 7 - Accounting Period - Calendar Month. 8 - Casual Dialup Service Provided. 9 - Single Static Included- Additional Extra Infrastructure Telstra ADSL Upgrade DSL Relocate.

16 ADSL Autopay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $89.95 per month 20000MB Up to 8000kbs/384kbs 40GB $ per month 40000MB Up to 8000kbs/384kbs 60GB $ per month 60000MB Up to 8000kbs/384kbs 100GB $ per month MB Up to 8000kbs/384kbs 150GB $ per month MB Up to 8000kbs/384kbs 250GB $ per month MB Up to 8000kbs/384kbs Uncapped* $ per month Uncapped Up to 8000kbs/384kbs 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Churn Home & SOHO Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Home Cancellations and Aterations after Processing Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service. 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at. *Uncapped plans special conditions: The following traffic types shall not be used; Peer-to-peer (P2P), file-sharing applications, Usenet/Newsgroup or similar applications that are broadcast to multiple users or recipients. Outside of business hours, downstream speed is limited to a maximum of 1Mbps and certain traffic types (e.g. streaming video) will be individually limited. In reference to Uncapped plans business hours are defined as 8AM to 6PM, 7 days a week.

17 ADSL Flexipay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $89.95 per month 20000MB Up to 8000kbs/384kbs 40GB $ per month 40000MB Up to 8000kbs/384kbs 60GB $ per month 60000MB Up to 8000kbs/384kbs 100GB $ per month MB Up to 8000kbs/384kbs 150GB $ per month MB Up to 8000kbs/384kbs 250GB $ per month MB Up to 8000kbs/384kbs Uncapped* $ per month Uncapped Up to 8000kbs/384kbs 0 - Not Applicable & 0 - Not Applicable 1 - Term Commencement. 3 - Paper Invoices. 6 - Bonus - Free Sites. 7 - Accounting Period - Calendar Month. 8 - Casual Dialup Service Provided. 9 - Single Static Included- Additional Extra Infrastructure Telstra ADSL Upgrade DSL Relocate. 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at. *Uncapped plans special conditions: The following traffic types shall not be used; Peer-to-peer (P2P), file-sharing applications, Usenet/Newsgroup or similar applications that are broadcast to multiple users or recipients. Outside of business hours, downstream speed is limited to a maximum of 1Mbps and certain traffic types (e.g. streaming video) will be individually limited. In reference to Uncapped plans business hours are defined as 8AM to 6PM, 7 days a week.

18 ADSL2+ - Autopay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $59.95 per month 20000MB Up to ADSL2+ Speed 40GB $79.95 per month 40000MB Up to ADSL2+ Speed 60GB $99.95 per month 60000MB Up to ADSL2+ Speed 100GB $ per month MB Up to ADSL2+ Speed 150GB $ per month MB Up to ADSL2+ Speed 250GB $ per month MB Up to ADSL2+ Speed Uncapped* $ per month Uncapped Up to ADSL2+ Speed 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL2+ Specific Conditions ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Churn Home & SOHO Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Home Cancellations and Aterations after Processing Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service. 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at. *Uncapped plans special conditions: The following traffic types shall not be used; Peer-to-peer (P2P), file-sharing applications, Usenet/Newsgroup or similar applications that are broadcast to multiple users or recipients. Outside of business hours, downstream speed is limited to a maximum of 1Mbps and certain traffic types (e.g. streaming video) will be individually limited. In reference to Uncapped plans business hours are defined as 8AM to 6PM, 7 days a week.

19 ADSL2+ - Flexipay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $59.95 per month 20000MB Up to ADSL2+ Speed 40GB $79.95 per month 40000MB Up to ADSL2+ Speed 60GB $99.95 per month 60000MB Up to ADSL2+ Speed 100GB $ per month MB Up to ADSL2+ Speed 150GB $ per month MB Up to ADSL2+ Speed 250GB $ per month MB Up to ADSL2+ Speed Uncapped* $ per month Uncapped Up to ADSL2+ Speed 0 - Not Applicable & 0 - Not Applicable 1 - Term Commencement. 3 - Paper Invoices. 6 - Bonus - Free Sites. 7 - Accounting Period - Calendar Month. 8 - Casual Dialup Service Provided. 9 - Single Static Included- Additional Extra Infrastructure Telstra ADSL2+ Specific Conditions ADSL Upgrade DSL Relocate. 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at. *Uncapped plans special conditions: The following traffic types shall not be used; Peer-to-peer (P2P), file-sharing applications, Usenet/Newsgroup or similar applications that are broadcast to multiple users or recipients. Outside of business hours, downstream speed is limited to a maximum of 1Mbps and certain traffic types (e.g. streaming video) will be individually limited. In reference to Uncapped plans business hours are defined as 8AM to 6PM, 7 days a week.

20 Naked DSL - Autopay ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 0 Months Standing credit card or Standing Direct Debit from Bank Account required 20GB $69.95 per month 20000MB Up to ADSL2+ Speed 40GB $89.95 per month 40000MB Up to ADSL2+ Speed 60GB $ per month 60000MB Up to ADSL2+ Speed 100GB $ per month MB Up to ADSL2+ Speed 150GB $ per month MB Up to ADSL2+ Speed 250GB $ per month MB Up to ADSL2+ Speed Uncapped* $ per month Uncapped Up to ADSL2+ Speed 10 & 100 Megabytes 1 - Term Commencement. 6 - Bonus - Free Sites Infrastructure Telstra Homepages ADSL2+ Specific Conditions ADSL Speed & Plan Upgrades Own modem Home & SOHO Additional Mailbox Conditions Churn Home & SOHO Home & SOHO (inc Modem) Options Data Blocks Flat Rate by Default Home Cancellations and Aterations after Processing Free Dial when ADSL not working Reconnection - Move - Home & SOHO 67 - Virus Checking Service. 8000kps and ADSL2+ speeds are provided by an "Open Port" where the customers receive and transmit speed may be limited due to environmental and location factors such as: copper cable quality, distance from exchange etc - in any case the maximum receive speed wil be governed by the speed that the customers modem "Syncs" up at. Naked DSL broadband is intended to operate without a traditional fixed line telephone service. 1) Once any existing telephone service is disconnected you will lose the existing phone number, you will lose the ability to make or receive traditional fixed line phone calls and faxes on that line including emergency calls, any monitoring services used by you will be affected. 2) The disconnection of your traditional telephone service may affect the agreement you have with your current phone service provider and may result in early termination or other charges. It is your responsibility to confirm the terms of your current provider's agreement. 3) Any provider of a monitoring service used by you has been notified of the disconnection of your telephone service. *Uncapped plans special conditions: The following traffic types shall not be used; Peer-to-peer (P2P), file-sharing applications,

21 Usenet/Newsgroup or similar applications that are broadcast to multiple users or recipients. Outside of business hours, downstream speed is limited to a maximum of 1Mbps and certain traffic types (e.g. streaming video) will be individually limited. In reference to Uncapped plans business hours are defined as 8AM to 6PM, 7 days a week.

22 SHDSL Tier1 1M (Office Grade - 20:1 Contention) ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 12 Months 25GB $ per month MB Up to 1000kbs/1000kbs 50GB $ per month MB Up to 1000kbs/1000kbs 100GB $ per month MB Up to 1000kbs/1000kbs Uncapped $ per month Uncapped Up to 1000kbs/1000kbs 0 - Not Applicable & 0 - Not Applicable 1 - Term Commencement. 2 - Infrastructure - Nextep. 3 - Paper Invoices. 6 - Bonus - Free Sites. 7 - Accounting Period - Calendar Month. 8 - Casual Dialup Service Provided. 9 - Single Static Included- Additional Extra Corporate ADSL Upgrade Corporate DSL Relocate.

23 SHDSL Tier1 1.5M (Office Grade - 20:1 Contention) ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 12 Months 25GB $ per month MB Up to 1500kbs/1500kbs 50GB $ per month MB Up to 1500kbs/1500kbs 100GB $ per month MB Up to 1500kbs/1500kbs Uncapped $ per month Uncapped Up to 1500kbs/1500kbs 0 - Not Applicable & 0 - Not Applicable 1 - Term Commencement. 2 - Infrastructure - Nextep. 3 - Paper Invoices. 6 - Bonus - Free Sites. 7 - Accounting Period - Calendar Month. 8 - Casual Dialup Service Provided. 9 - Single Static Included- Additional Extra Corporate ADSL Upgrade Corporate DSL Relocate.

24 SHDSL Tier1 2M (Office Grade - 20:1 Contention) ADSL Internet access Connection/Setup Fee: $ cents per Megabyte 12 Months 25GB $ per month MB Up to 2000kbs/2000kbs 50GB $ per month MB Up to 2000kbs/2000kbs 100GB $ per month MB Up to 2000kbs/2000kbs Uncapped $ per month Uncapped Up to 2000kbs/2000kbs 0 - Not Applicable & 0 - Not Applicable 1 - Term Commencement. 2 - Infrastructure - Nextep. 3 - Paper Invoices. 6 - Bonus - Free Sites. 7 - Accounting Period - Calendar Month. 8 - Casual Dialup Service Provided. 9 - Single Static Included- Additional Extra Corporate ADSL Upgrade Corporate DSL Relocate.