HRI 638 Advanced Human Resource Management in Hospitality Organizations Summer 2015 COURSE INFORMATION INSTRUCTOR INFORMATION COURSE DESCRIPTION

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1 HRI 638 Advanced Human Resource Management in Hospitality Organizations COURSE INFORMATION Class Location: 1 MacKay for on-campus; Online/distance Class Times: On-campus 8a-5p June Assignments will be completed prior to and after our on-campus week INSTRUCTOR INFORMATION Name: Dr. Eric Brown Office: 18B MacKay Hall Office Hours: By Appointment after June 9 Phone: Cell Phone: (Call or text is fine) Skype: ericbrown18b COURSE DESCRIPTION Research in human resources management with an emphasis on organization or unit administration. Credits: 3 READING Required: A reference list of required readings is included in a separate document. These readings should be available via the ISU Library. Please note that some may require an interlibrary loan request. More information for use of the ISU Library at a distance is available at Additional reference material: The Publication Manual of the American Psychological Association (APA) 6th edition; you will use this book for many of your courses and is the style guide for our discipline. The Handbook of Hospitality Human Resources Management edited by D. Tesone; this book combines a lot of research in hospitality human resources in one place and is available in electronic form via the ISU Library.

2 LEARNING OUTCOMES By the end of this course, students will: 1. apply leadership and management theories to the work of professionals in foodservice and lodging organizations, 2. analyze current research related to leadership and human resource management, 3. integrate current human resource management research findings with personal experiences and/or observations as a professional, and 4. write a case study related to human resource management. ASSESSMENT DETAILS Assignment Points Introductory Presentation.. 25 Culture Paper. 50 Leadership of class topic 150 Participation and evaluations of peer leadership. 200 Case Study Part 1 75 Case Study Part Case Study Peer Evaluation 100 Total % % A % A % 80% Grading B % B % B % C % C % C % D+ D % F D- OTHER COURSE POLICIES 1. Assignments/Projects: All assignments should be ready to submit at the start of class. Assignments not due during our week on-campus are submitted via Blackboard. Late assignments will not be accepted, but you may submit early. Format: Typewritten, 12 pt. font, double-spaced, 1 margins on sides; 1¼ acceptable on bottom. All assignments should follow the APA writing style as described in the APA 6th edition manual. 2. Class Participation: A major portion of this course will be the interaction with your peers, so it is expected all students will attend and participate in all classroom activities. This means you must stay current with all readings, even for topics you are not leading discussion.

3 3. Classroom Environment: Faculty at Iowa State University and in the Apparel, Events, and Hospitality Management department are committed to providing a professional learning environment that is fair and responsible; that supports, nurtures, and rewards educational and employment growth on the basis of relevant factors such as ability and performance; and that is free of discriminatory, inappropriate, and disrespectful conduct or communication. If you believe that I, as instructor, have exhibited behavior that is inconsistent with this policy, please bring it to my attention. If you believe that other students have created an inappropriate environment, please let them know or bring to my attention. 4. Disabilities: Please address any special needs or special accommodations with me at the beginning of the semester or as soon as you become aware of your needs. Those seeking accommodations based on disabilities should obtain a Student Academic Accommodation Request (SAAR) form from the Disability Resources (DR) office ( ). DR is located on the main floor of the Student Services Building, Room Technology: Technology in the classroom is permitted as long as it contributes to an improved learning experience. 6. Course Evaluation: A description of assignments and points for each is available in this syllabus. All assignments must be turned in on time in order to pass this course. If one or more assignment is turned in late, a C grade or lower will be your final grade. Grades will be posted on Blackboard in a timely manner and you are welcome to contact me at any time to discuss your progress.

4 COURSE SCHEDULE Prior to coming to campus: Read the syllabus Read all articles in reading list Prepare for your discussion leading Consider idea for Case Study assignment Culture Paper (Due Monday June 15) Introductory Presentation (Due Monday June 15) On-campus schedule: Day Topic Assignments Monday 6/15 Tuesday 6/16 Wednesday 6/17 Thursday 6/18 Friday 6/19 Introduction to course & expectations Introduction to class members Introduction to HRM (Part 1) Introduction to HRM (Part 2) Human Resources Management Measurements Organizational Structure, Philosophy, & Culture Selection & Beyond Performance Appraisals Training, Professional Development, & Career Advancement Organizational Citizenship Job Satisfaction Retention & Turnover Compensation Leadership, Motivations, and Behaviors Generational Issues Poster Review Case Study Presentations Culture Paper Due Presentation (PowerPoint) None Case Study Outline Due After campus meeting: Case study (Due July 17) Peer evaluation of case study (Due July 24)

5 ASSIGNMENT DETAILS Introductory PowerPoint Presentation (25 points) For the first class period, each student should prepare a 15 minute presentation with the following information: Who are you? What are your HRM interests and/or experiences? Where are you from? How did you get here? (ie. your path to ISU) Culture Paper (50 points) For this assignment you will evaluate the organizational culture of where you currently work and the culture at ISU. Class Participation and Discussion Leadership Peer Evaluation (200 points) Students will be expected to participate in class discussions about specific topics or readings. Effective group discussions are contingent upon member s completion of the following: Reading and comprehending material prior to class Responding to discussion questions with support from readings Preparing in advance key points/comments intended to share in discussion both positive and negative in written form Listening effectively to other group members Avoiding domination of discussion and allowing others to speak Responding to comments of others by integrating own position with supporting statements from article (Rather than I think, verbiage such as Based on the article.. ) Ability to reconsider position upon reflection of other viewpoints. Participation by all class members Contributions are expected by all class members for each class period. Assessment of discussion will be made by the instructor using the same evaluation criteria described above. Additionally, students will complete an evaluation form for assigned leaders. Details about the peer evaluation is available on Blackboard. The evaluations will be turned in via Blackboard within 24 hours of leaders presentations. Discussion/Learning Leadership (150 points) You will be assigned a topic area where it is your responsibility to facilitate class discussion and learning on the assigned readings. Plan approximately 2 hours for this activity. It is best not to lecture to the class, but instead, think of creative ways to involve your fellow classmates in the discussion. Give consideration to various learning strategies including, but not limited to: debate, use of critical thinking questions, TTYP (turn to your partner), application, small group discussion, or critique. The overall goal here is to have students deepen their understanding, think critically, and learn from one another. Relevant theories should be emphasized during this time. I recognize that many of you have not completed research methods/statistics course(s) so our focus of discussion will be Human Resource Management and relevant theories. Some discussion of methods will likely be needed but again, this is not the focus. Discussion leader assignments can be found on Blackboard.

6 Please note, these assignments are subject to minor changes because our class roster may change. An evaluation rubric will also be available on Blackboard. Case Study (300 points) This assessment measure will be comprised of two parts. For the first part (Part I), students are expected to develop a human resources management case proposal appropriate for a hospitality education and present this information to the class in a summarized form using PowerPoint media. These presentations will take place on June 19. Approximately 20 minutes will be allowed for each student s presentation followed by 20 minutes of discussion/questions. At the completion of the presentation, other class members and the instructor will offer their comments and suggestions. The final written case study (Part II) should meet the Guidelines to Authors of Case Studies for the Journal of Hospitality and Tourism Cases. In addition to these requirements, more detailed criteria have been added for purposes of this course (e.g. required number of table/figures and peer reviewed references). An evaluation rubric is available on Blackboard. In addition, examples of published case studies can be found on BlackBoard. All students will be assigned a case study to review by July 17 and are expected to review based on the Part 2 grading rubric. This review is due by July 24.

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