Online Course Syllabus SPCH 1321 Business and Professional Speech

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1 Online Course Syllabus SPCH 1321 Business and Professional Speech Department: Communication Department Discipline: Speech Communication Credit: 3 hours lecture This course satisfies a core curriculum requirement in Speech Prerequisites: There are no prerequisites for this course. Available Formats: conventional, hybrid and ITV Campus: Levelland, Reese, ATC, and Plainview Textbook: Business and Professional Communication: Principles and Skills for Leadership by Steven A. Beebe and Timothy P. Mottet, 2 nd Edition, Pearson. ISBN-10: ISBN-13: Supplies: 1. Text-Campus bookstore BUY ~ $136 /textbookrentals.com RENT $30ish/ DIGITAL DOWNLOAD $44.99 at 2. One audio recording device 3. Notes and handouts printed from Blackboard 4. Notebook(s) and pen/pencil/highlighter 5. Choice of sensory aid materials for oral presentations. Course Description: This course includes the basic principles of speech applied to communications in business and professional settings. The course emphasizes practice in the construction and delivery of various types of speaking situations and the application of interpersonal skills that occur in a business, organizational, or professional setting. Course Purpose: The Business and Professional Speech course explores the basic principles of oral communication applied to the communication needs of the business or professional person. The course provides practice in the research, construction, and delivery of various types of oral presentations and in the application of interpersonal, interviewing, and small group skills that occur in business, organizational, or professional settings. Course Requirements: 1. To read the information assigned in the text; you will be tested on this material, in addition to class lecture/discussion materials on scheduled exams. 2. To take thorough notes and study all lecture material, informational handouts, and assigned readings. 3. To actively participate in class discussions and group activities. 4. To show maturity and professionalism in preparation of assignments and in classroom behavior. 5. To show courteousness to fellow classmates/speakers. 6. To initiate consultations with the instructor whenever assistance is needed regarding class assignments. 7. To appropriately cite information obtained from other sources. Cases of plagiarism will be treated as will any case of academic dishonesty, with at least a failing grade for the assignment or examination. 8. To initiate withdrawal from the course if absences become excessive. 1

2 Academic Honesty-It is my expectation and the institution s that appropriate citation and documentation be given for materials and information obtained from other sources. Cases of plagiarism will be treated as will any case of academic dishonesty, with at least a failing grade for the assignment/examination. In addition, the student may be dropped from the course with a failing grade. See the SPC Student Handbook for more information. Students with Disabilities- Students with disabilities, including but not limited to physical, psychiatric, or learning disabilities, who wish to request accommodations in this class should notify the Special Services Office early in the semester so that the appropriate arrangements may be made. In accordance with federal law, a student requesting accommodations must provide acceptable documentation of his/her disability to the Special Services Coordinator. For more information, call or visit the Special Services Office in the Student Services building, ext Diversity Statement-In this class, the teacher will establish and support an environment that values and nurtures individual and group differences and encourages engagement and interaction. Understanding and respecting multiple experiences and perspectives will serve to challenge and stimulate all of us to learn about others, about the larger world and about ourselves. By promoting diversity and intellectual exchange, we will not only mirror society as it is, but also model society as it should and can be. Contacting your Instructor- Please feel free to contact your instructor if you have questions or concerns about your progress in this class. Please try to let your instructor know in advance if you will have to miss class. You may contact your instructor by phone or . You will find your instructor s contact information in the employee directory at the link below. Evaluation: Course grade will be assessed according to the completion of the following using percentages noted: Tests 1 and 2, Presentations, JD, CL & Resume, Interview 60% Daily Work, Critiques, Class Participation, Quizzes 20% Test 3 & Persuasive presentation 20% Attendance and Tardy Policy: All students enrolled for this course are expected to attend class regularly, be on time, and remain until dismissed. Roll will be taken at each class meeting. If a student is tardy, he/she must see the instructor after class to have the absence mark removed. Three (3) tardies in a MWF class and two (2) in a MW or TR class will constitute an absence. If a student leaves class prior to dismissal of the class, he/she may be counted absent. Whenever absences become excessive and, in the instructor s opinion, minimum course objectives cannot be met, the student should initiate withdrawal from the course. The instructor may or may not administratively drop a student due to excessive absences. Please verify your instructor's policies on absences and drops/withdrawals. Students are responsible for all classwork covered during absences from class even in cases in which they are able to satisfy the instructor that the absence was unavoidable. The department abides by this policy and enforces the following guidelines established for SPCH 1321: 1. Missing more than two weeks of class is considered excessive. Example: MW/TR 4 sick days allotted MWF 6 sick days allotted One day/week 2 sick days allotted 2

3 2. Being absent one day over your allotment will lower your final course total by 10 points. 3. Each subsequent absence will lower your final course total by 5 points. 4. If, in the instructor s opinion, minimum course objectives cannot be met due to absences, the student should withdraw from the course. Course Objectives: Upon completion of this course, the student should be able to demonstrate proficiency in the following areas: 1. Communication Process 2. Communication Systems and Cultures 3. Verbal Communication 4. Nonverbal Communication 5. Listening 6. Interviewing 7. Small Groups 8. Public Speaking Student Learning Outcomes/Competencies in the business and professional setting: 1. While learning about the Communication Process the student will be able to: 1.1 define communication. 1.2 discuss the importance of communication skills on the job. 1.3 recognize, define and analyze the elements of the communication process. 2. While learning about Communication Systems and Cultures the student will be able to: 2.1 compare and assess the functions, problems, and guidelines for downward, upward, and horizontal communication. 2.2 identify the formal and informal communication networks within an organization. 2.3 develop an awareness of the types and dimensions of cultural diversity represented in the changing work force. 3. While learning about verbal communication the student will be able to: 3.1 identify and utilize appropriate language. 3.2 prepare and deliver clear instructions. 4. While learning about nonverbal communication the student will be able to: 4.1 explain the importance of nonverbal messages. 4.2 define, utilize and interpret different categories of nonverbal communication. 5. While learning to listen the student will be able to: 5.1 discuss the organizational and personal benefits of listening effectively. 5.2 understand causes of poor listening. 5.3 describe how to become a more effective listener. 6. While learning about the interviewing process the student will be able to: 6.1 define and identify the different types of interviews. 6.2 describe and evaluate effective interviewing skills. 6.3 define and recognize question types. 6.4 prepare a letter of application and résumé. 6.5 conduct a proper information-gathering interview. 7. While learning about working in small groups the student will be able to: 7.1 explain the characteristics and advantages of small groups. 7.2 identify the steps used for systematic problem solving. 7.3 understand leadership styles and team behaviors (task, maintenance and dysfunctional) in relation to cohesiveness. 3

4 7.4 list the steps involved in planning an effective meeting. 7.5 recognize, define and analyze conflict management. 8. While learning about public speaking the student will be able to: 8.1 define and identify the different type of public speeches. 8.2 prepare public presentations (analysis, research, organization, sensory aids). 8.3 deliver public presentations (notes, appropriate verbal, vocal, and nonverbal cues). 8.4 respond to public presentations (ask and answer questions, create constructive critiques). Course compliance: Because this is an online/hybrid course, We meet only monthly in a classroom, but it is still important for you to check in regularly to our online course by checking assignments regularly, keeping up with the reading and activity assignments regularly, and checking your SPC EVERYDAY. If you miss the equivalent of two weeks in this course, you will be dropped from the course. Attendance is monitored through completion of all assignments, including quizzes, activities, and tests. Just logging into Blackboard does not keep you compliant. You must complete assignments. Since this is an interactive, distance-learning class, academic integrity, classroom civility, and ethics are as important for online interactions are they are in a traditional classroom. Showing respect for your classmates and encouraging each other are requirements for this course. A student who enrolls in this class who may need classroom accommodations is strongly encouraged to schedule an intake interview with the student services department before enrolling in this class or prior to the add/drop date for this semester. Grade Distribution: Test 1 10% Test 2 10% Test 3 10% Informative Presentation 10% Group Informative Presentation 10% Persuasive Presentation 10% Job Description, Cover Letter, & Resume 10% These assignments together referred to as The Career Packet Information Gathering Interview 10% Quizzes 10% Participation 10% Course Work: 1. Exams-There will be 3 major assessments/exams during the semester. Each exam covers the information preceding the exam. There are no cumulative exams. 2. Presentations-Completion of the three presentations (speeches) is a requirement for passing this class. On your scheduled speech dates, you will be presenting various types of presentations. You must be an attentive audience member for other presentations given during your scheduled class time, and you must complete all speeches to pass this course. Points will be deducted from your presentation if you are not an attentive and respectful audience member. The three speech assignments are explained in the Assignments section of Blackboard. Additional information can be found within the weekly sections for the correct chapters. 3. Participation-You will be asked to engage in discussions and to do outlines and peer and self evaluations for presentations. These assignments count as participation grades. 4

5 4. You will find all chapter quizzes under the Quizzes section in Blackboard. You MUST take the quiz by the deadline. Although you may work ahead and complete assignments early, absolutely no late work will be accepted. No exceptions. Make sure you check due dates for all assignments and activities. Course and Technical Help: Do not hesitate to call or me if you have course-related questions. I am here to guide you through the course. Generally, I will try to respond to calls and s within 24 hours during the week. Be aware that the Instructional Technology office and Blackboard both recommend using a browser other than Internet Explorer when using Blackboard. Please realize that this is not a computer class, so our content is business and professional communication, not Windows or Word processing. I can answer any questions about the course content or assignments, but I will be no help with technical problems. Blackboard Support For Blackboard support you make refer to the following resources: 1. When you log into Blackboard (BB), at the very top of the page, you will see a question mark icon with the word help next to it. Click on that icon. 2. You may also contact Secretary to the Director of Instructional Technology Ext Direct: On the Student tab of MySPC, there is a menu of folders on the left. Click the folder labeled Distance Education for more information about blackboard and web browsers. 5

6 SPCH 1321 Business and Professional Communication Weekly Schedule Spring 2014 Rebecca Greene Phone: Levelland Office: CM 140 Lubbock ATC Office: ATC 103 Office Hours Levelland: MW 9:30-11, Friday, 10-1 Office Hours Lubbock ATC: TR 11:00-12:30 Course in-class meetings will be on Thursday evenings from 6-9pm at the ATC room 126 on 1/16, 2/20, 3/27, and 4/24. Week Class Week Begins on Tuesdays Book Chapter Assignments Due Date Mondays (at 11:59 pm) Week 1 January 14 None Getting Started, January 20 In-class meeting 1/16 Week 2 January 21 Chapter 1 Chapter 1 Quiz and Activities January 27 Week 3 January 28 Chapter 11 Chapter 11 Quiz and Activities February 3 Week 4 February 4 Chapter 12 Chapter 12 Quiz and Activities February 10 Week 5 February 11 Chapter 4 Chapter 4 Quiz and Activities, February 17 Test 1, due by 2/18 at 11:59pm Week 6 February 18 Chapter 9 Demonstration Presentation in class February 24 on 2/20 Chapter 9 Quiz and Activities Week 7 February 25 Chapter 10 Chapter 10 Quiz and Activities March 3 Review Service Learning Group Project/Work on group project Week 8 March 4 Chapter 5 Chapter 5 Quiz and Activities March 10 Read IGI Assignment and notes Week 9 March 11 Chapter 6 Chapter 6 Quiz and Activities March 17 Test 2, due by 3/18 at 11:59pm Spring Break March Have a great week! Week 10 March 25 Chapter 13 Chapter 13 Quiz and Activities March 31 Group Presentations in class on 3/27 Week 11 April 1 Chapter 7 Chapter 7 Quiz and Activities April 7 Read Job Description, Cover Letter, Resume assignment Week 12 April 8 Chapter 8 Chapter 8 Quiz and Activities April 14 Week 13 April 15 Chapter 2 Chapter 2 Quiz and Activities April 21 Week 14 April 22 Chapter 3 Chapter 3 Quiz and Activities April 28 Persuasive Presentations in class on 4/24 Week 15 April 29 Turn in Career Packets by 5/2 at 4pm May 5 Week 16 May 5-8 Finals Week Take Test 3 by 5/7 at 11:59pm 6

7 Important Notes 1. Quizzes may be taken working cooperatively, but tests absolutely must be taken on an individual basis using your knowledge, book, and notes only. 2. Do NOT wait until an hour before the first quiz deadline to find out if Blackboard works correctly for you. Get on Blackboard and try navigating around to make sure that items display correctly. Call for Blackboard help. If you wait until the last minute and have a technical difficulty, I will not change the deadline for you. 3. If you do not hand in an assignment by the due date, 10 percentage points will be deducted for each day (including weekends) it is late. So, it is best to me the assignment as soon as it is complete. 4. Students, check your SPC often, or forward it to the address you check regularly. 5. Students have ONE WEEK after a grade or absence is posted to discuss the grade with me. After such date, the grade will not be changed. 6. Laptops may not be used to take notes in class due to social network abusers. 7. You must silence or turn off cell phones for class. No texting during class. 8. No tobacco products are allowed in the classroom. 9. Students may only make up presentations in the event of sickness or the death of a family member and in both cases must provide proof. In the case of sickness, a doctor s note is required to make up a speech. If you don t go to the doctor, then you are not sick enough to miss class! In the event of a funeral, the funeral program or obituary is required. These are the only two cases accepted for any form of make-up speeches. Being unprepared OR not knowing the date of your speech is not an acceptable excuse! 10. April 22 is the last day for a student to drop a course. 11. If you miss the equivalent of two weeks in this course, you will be dropped from the course. Attendance is monitored through completion of all assignments, including quizzes, activities, and tests. Just logging into Blackboard does not keep you compliant. You must complete assignments. 12. Your instructor may administratively drop you with a X after two weeks of incompletion. If you are not eligible for the X, then you will be given an F for the course. No grade reversals will be given once dropped. 13. If you have something happen during the semester which makes you miss class for more than a week, please let me know a little about your situation as soon as possible. Don t wait! Sending an to let me know what is going on is much better than just waiting and showing up after being gone from class for a week. 14. Words of warning: Missing a major assignment cover letter and resume, speech, exam, etc will result in lowering your course grade one letter grade. If you miss two major assignments (an assignment is worth 10%), you will be dropped from this course. 7

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