Harnessing the profitable digital products of the future
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1 REGISTER YOUR FREE* PLACE TODAY! Harnessing the profitable digital products of the future 28 June 2016, The Lowry, Manchester Digital advances are impossible to ignore, and the technologies to enhance how broking works need to be considered by the industry. With so many tools and technologies out there, how do you navigate the areas of digital that are useful for your business, and avoid throwing the baby out with the bathwater? The Digital Broker 2016 reframes digital disruption as a positive influence on broking, supporting and enhancing the vital role played by the broking community. * Places at the meeting are free and exclusively available to those working at brokers. The organiser s decision is final. Headline Sponsor: Associate sponsors:
2 Welcome Dear Colleagues, Based on Insurance Age s ongoing InsurTech Futures campaign the bespoke digital programme will help foster innovation in broking firms, promote the use of technology, and leave delegates best positioned to grab the opportunities while avoiding the potential pitfalls in the fast changing tech environment of today and tomorrow. As other commentators have remarked, the speed of change in technology has never been as fast as now and will never be this slow again. It is imperative that any broker looking to succeed stays on top of all the developments. The event has a long track record in making sure attendees can harness the power of technology to aid efficiency while making sure investments are not wasted. To meet the needs of current clients and position the firm to gain new business, knowledge is key. This year, along with breakout sessions where brokers can see the technology in action, experts will cover a range of Insurtech educational matters including: The digital marketing perspective The changing face of insurance - What do you need to know? Case study: Embracing digital transformation at Lloyd s The reality of the digital broker in 2016 So I look forward to welcoming you to our information-packed event as you seek to become the successful digital brokers of the future. As ever Digital Broker is free to attend so don t delay and sign up today. Kind regards, Emmanuel Kenning, editor, Insurance Age
3 Programme REGISTRATION, COFFEE & BREAKFAST CHAIRMAN S WELCOME EMMANUEL KENNING, editor, Insurance Age INSPIRATION KEYNOTE: the digital marketing perspective What is on the landscape of social media and digital trends, and how does that resonate for the broking industry? What do you need to be looking at in your marketing strategy for long-term gains, and what is simply not necessary? How can you justify ROI and make an impact in the face of budget constraints? Strategies for developing and implementing an effective, comprehensive, and coordinated digital strategy What new business opportunities exist and how can you take advantage, whilst maintaining your existing customer relationships? THE CHANGING FACE OF INSURANCE - What do you need to know? Exploring key trends disrupting the industry, and how they affect brokers. Taking a deep dive into one or two of the most significant disruptors. What opportunities for brokers to embrace change? Examining the need to plan to stay relevant. The role of the broker in fixing the customer/insurer relationship: exploring examples of companies doing this well, and establishing the steps to becoming a trusted counsellor. MATT CONNOLLY, founder & CEO, Tällt Ventures Transition INNOVATION WORKSHOPS COFFEE & NETWORKING CASE STUDY: Embracing digital transformation at Lloyd s How has Lloyd s brought the digital and traditional spheres together, and what has the practical experiences of adopting digital been? Best practice for developing and implementing effective digital strategies with the customer in mind. How have change and digital improvements been driven forward at Lloyds? How does Lloyds engage with its customers digitally, and measure ROI on digital projects? What do you need to consider, and what pitfalls should you be wary to avoid? How do you make sure that the digital experience is relevant and useful for your customer? EMMA GREENWOOD, head of digital service capability, Lloyd s Banking Group Transition
4 Programme INNOVATION WORKSHOPS REPEAT Transition INNOVATION WORKSHOPS REPEAT PANEL DEBATE: The reality of the digital broker in 2016 Hear from the new kids on the block - how are broker start-ups marketing to the masses, and how is their activity supporting or disrupting traditional broking? How can brokers take advantage of the emergence of new broker start-ups, and how can technological advances make your life easier? Why does broking need the InsurTech Futures campaign? What real opportunities exist, and what pitfalls are there to avoid? How do you gain the support from the insurer side that you need? What does it mean to be a digital broker today? What is next in terms of e-trading? IAIN HARPER, digital director, Zugar Znap HUMPHREY BOWLES, founder & CEO, Belong Safe MATT POLL, CEO and founder, Neos SEATED LUNCH & NETWORKING END OF CONFERENCE Testimonials: Excellent and informative as always, taken away a number of items to implement Juliet Williams, Circle/SME Insure 360 Digital broker provided me with an even greater understanding of how we as brokers can improve the service we provide by enforcing a digital strategy Glen Bowles, Business Line Insurance Very comprehensive and professional seminar that helped me to understand more about the digital world we now live Paul Wallace, Citynet Insurance Brokers
5 Speakers Keynote speaker: Matt Connolly founder and CEO Tällt Ventures Matt is the Founder & CEO of Tällt Ventures, a global research and innovation consultancy. With researchers across 14 countries Tällt tracks over 1M startups and helps clients avoid disruption, innovate and grow. In his early 20s Matt set up his first business - a multi award-winning digital innovation agency which quickly grew to become UK s Number 1. He subsequently founded and invested in a number of other ventures - mainly within the world of tech startups. Matt is a regular speaker on disruptive innovation and his team recently published the Insurance Disruption Report Outside of work, Matt tries to balance the digital world through a mix of trail running, backcountry snowboarding and open water swimming. Emma Greenwood head of digital service capability Lloyd s Banking Group Mat Poll, CEO and founder, Neos Iain Harper, digital director, Zugar Znap Humphrey Bowles, founder and CEO, Belong Safe Erie Basin Venue Coronation Street IWM North North Bay The Quays Venue Here The Quays Ontario Basin The Lowry Hotel, Manchester 50 Dearmans Pl Chapel Wharf Manchester M3 5LH Register for free at:
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