Student Handbook. Online Courses Australia. Version 15, 2015

Transcription

1 Student Handbk Online Curses Australia Versin 15, 2015 This publicatin is cpyright. All rights are reserved fr Online Curses Australia Pty Ltd including ttal r partial reprductin r adaptatin withut written permissin by the authr. The infrmatin cntained in this dcument is drawn frm surces believed t be reliable. Hwever, the firm, its emplyees, agents and cntractrs d nt warrant the crrectness f the surces used and accept n respnsibility t any persn fr any errrs r missins r fr any lss r damage hwsever caused frm the use f this dcument. Online Curses Australia

2 Table f Cntents Online Curses Australia Cntact Infrmatin... 5 Imprtant Infrmatin abut Yur Enrlment... 5 Abut Online Curses Australia... 6 Staff Members... 6 Our Teachers... 6 Rules fr Students CODE OF CONDUCT... 7 Standards... 7 Miscnduct... 7 Privacy... 7 Student Obligatins... 8 Admissins... 8 Enrlment Prcedures... 9 Orientatin Perid Curse Transfer Extensin f Enrlment Deferral f Enrlment Withdrawal frm Enrlment Fees and Charges Failure t pay fr the curse and r unit f study Payment plan Recgnitin f Prir Learning Refund Plicy Cancellatin f curse by Online Curses Australia Withdrawal prir t curse cmmencement Withdrawal during Orientatin Perid Withdrawal during curse Withdrawal due t illness r hardship Inductin/Orientatin Online Envirnment Flexible delivery and assessments Page 2 f 42

3 Netiquette Plagiarism What is plagiarism? Cnsequences fr acts f plagiarism by students Online Learning Resurces Technlgy requirements Minimum Cmputer Skills Materials Other Study Methds Recgnitin Recgnitin f Prir Learning (RPL) Natinal recgnitin Credit Transfer Prgressin Feedback Certificates & Statements f Attainment Re-issue f Qualificatins Cmplaints and Appeals Infrmal Cmplaints Frmal Cmplaints Appeals Appeals assciated with assessment results Client Services Internal and External reviews Training & Educatin Standards Human Resurces Student Supprt Services Disability Supprt Study Cunselling Services Study Cunselling services include: Indigenus student supprt Online supprt Page 3 f 42

4 Access and Equity Anti-Discriminatin Disability Student Administratin & Dcumentatin Students file access Recrds Management Enrlment recrds Student participatin recrds Training Plan Strage and retentin f student results and assessment recrds Legislative requirements Quality Assurance Feedback fr Cntinuus Imprvement Training Packages Transitin Arrangements Transitin Prcess Appendix A: Glssary f Terminlgy used with Natinal Training Packages Appendix B: Glssary f Internet Terms: Page 4 f 42

5 Online Curses Australia Cntact Infrmatin Tll Free Call: ONLINE ( ) Phne: Fax: Website: enquiries@nlinecursesaustralia.cm.au Pstal Address: PO Bx 630, Frtitude Valley, QLD, 4006 Office Hurs: Mnday Thursday 08:30am 05:00pm (EST) Friday 09:00am 04:00pm (EST) Imprtant Infrmatin abut Yur Enrlment Here are a few helpful tips t guide yu thrugh yur studies: When can I enrl? If yu chse t study with Online Curses Australia yu can enrl in any prgram r curse ffered anytime that suits yu. This can be dne nline r ver the phne n ur tll free number. When can I study? 24/7. As sn as yu receive yur lg in details (r DVD pack fr sme shrt curses) yu have the flexibility t study when, where and hw ften it suits yu. Hw lng is my enrlment? All learning is by self-paced delivery. This means that yu can study when yu want fr as many hurs as yu want! Access t mst accredited curses remains valid fr 12 mnths. Access t all shrt curses are valid fr a specific perid f time, as stated n each prgram identified n ur website: When des my enrlment cmmence? Enrlment cmmences nce Online Curses Australia sends yu yur lg in details fr nline study and, if applicable, any additinal learning materials. All prgram and curse duratins are very generus, hwever if yu d nt cmplete yur prgram r curse within the specified enrlment perid, yu will be issued with a statement f attainment fr any units yu have cmpleted t date. Is there a timeframe t access my curse? After receiving yur curse lgins yu must access yur accredited curse within 48hrs. This is t cmplete the rientatin survey that will cnstitute f a range f questins t evaluate yur Language Literacy and Numeracy skills. Fr nn-accredited curses, yu must still access yu curse within 48hrs f receiving yur curse lgin details. Page 5 f 42

6 Abut Online Curses Australia Cngratulatins and Welcme t Online Curses Australia! Online Curses Australia is a Registered Training Organisatin (RTO) and ne f the leading prviders f nline educatin. Many f ur training curses are Natinally Accredited and recgnised thrughut Australia, as they cmply with the Standards fr Registered Training Organisatins (RTO) Online Curses Australia fcuses n prviding quality nline educatin t students, natinally and internatinally, at a time that is cnvenient fr the student. We have students enrlled frm arund the Glbe wh are serviced by teachers frm Australia, the United Kingdm and America. Our Administratin centre is lcated in Brisbane, Qld Australia. All curses are reviewed and updated regularly t meet the grwing demands f tday s rapidly changing wrld f educatin. Our curses aim t prvide a high quality and cst effective alternative in pst-secndary educatin fr anyne wh is mstly cncerned with develping knwledge and skills. Staff Members Managing Directr Cheryl Brkes Academic and Cmpliance Directr Cathy Walsh Student Services Staff Prudence Bessant Ana Amaral Hilary Harringtn Nikki Burns Paige Cndric Alice Campbell RTO Manager Administratin Manager Student Happiness Officer VFH Administratin Assistant Administratin Supprt Administratin Supprt Our Teachers hld tertiary and/r teaching qualificatins have a current industry experience and are actively invlved in industry have distinguished themselves in their specialist fields Page 6 f 42

7 Rules fr Students CODE OF CONDUCT A student is defined as a persn wh is fficially enrlled in a curse/unit/prgram ffered by Online Curses Australia. Standards A student must: Maintain a high standard f behaviur at all times whilst cmmunicating with staff and ther students via the nline envirnment. Observe all rules and prcedures relating t privacy f thers, security and the care f Online Curses Australia learning resurces. Miscnduct Miscnduct by a student is any behaviur which: Disrupts the learning f ther students Prevents staff members frm perfrming their duties Interferes with the cnduct f Online Curses Australia peratins Interrupt student study frums Privacy The Natinal Centre fr Vcatinal Educatin Research (NCVER) cllects infrmatin fr general student administratin as well as fr planning, cmmunicatin, research, evaluatin and marketing activities undertaken by the Centre. Only authrised departmental fficers have access t this infrmatin. Yur persnal infrmatin may be disclsed t Cmmnwealth and State Gvernment Agencies. If yu are under the age f 18 years, yur persnal infrmatin, attendance details and results may be disclsed t yur parent/guardian. N further access t yur enrlment infrmatin will be prvided t any ther rganisatins r persns withut yur cnsent r, unless authrised r required by law, in accrdance with Online Curses Australia s Privacy Plicy, available n ur website. Page 7 f 42

8 Student Obligatins Ensure all infrmatin prvided t Online Curses Australia is accurate Be respnsible in an nline learning envirnment. Online curses require self-discipline and independence with regards t studying Adhere t Online Curses Australia s plicies and prcedures Participate in chsen curse f study Be cnversant with the use f assciated technlgy t undertake the nline curse f study Update teaching/student services supprt staff with persnal details such as, mving huse and cntact telephne numbers Ensure all study materials and resurces necessary are accessed and saved as apprpriate Be familiar with expected time respnses t questins r feedback in the nline learning envirnment as Teachers schedules and access t student s differ amngst curses and study requirements Advise Online Curses Australia f any difficulties r prblems encuntered with their studies, ther student r Online Curses Australia staff member Must NOT submit r claim wrk as their wn that has been cmpleted by anther persn Make a cpy f all assessment wrk submitted Admissins Online Curses Australia will cnduct the recruitment f clients in an ethical and respnsible manner, cnsistent with the requirements f the relevant Natinally Accredited Curses and Nn-accredited curses. Online Curses Australia will ensure that all enrlment pprtunities cmply with equal pprtunity legislatin. Prir t yur enrlment, yu will need t view all enrlment infrmatin; this can be fund in this handbk at and als in the Terms and Cnditins f enrlment. Students can cmmence their studies at any time thrughut the year. All study is self-paced, hwever students will be given curse time frames fr expected cmpletin. Students can study nline 24/7 upn receipt f yur lgin details. Yur enrlment cmmences as sn as Online Curses Australia issues yur lgin details. Page 8 f 42

9 Enrlment Prcedures Online Curses Australia ffers curses which can cnsist f a full qualificatin, a unit f cmpetence and/r, chapters. The fllwing prcedures apply fr student enrlment: Apply nline at fllw the prmpts t get yur enrlment prcessed. Call ONLINE during business hurs. Fax an enrlment frm t Students may enrl at any time thrughut the year. Students wh enrl in a Natinally Accredited Curse must cmplete all assessments, within a given time frm the date f enrlment. (Please refer t specified curse infrmatin). Students must ensure they are enrlled int the crrect units f cmpetence and have cmpleted all necessary pre-requisites (if relevant). If necessary this shuld be verified with yur teacher. Students are advised t dwnlad the Emplyability Skills Summary/Fundatin Skills fr the Training Package Qualificatin prir t enrlment. G t and search the relevant unit f cmpetency cde r qualificatin cde t view the emplyability skills fr specific qualificatins and units f cmpetence. This will assist yu t determine if the qualificatin will prvide the requirements needed fr emplyment. Students wh enrl int a nn-accredited curse must access their curse within 48hrs f receiving their lgin details. Furthermre students must cmplete their curse within the given time frm the date f enrlment (Please refer t specified curse infrmatin). Lgin details are sent t students in written frm fr their current study prgram. Students wh enrl int an accredited curse must access their curse within 48hrs f receiving their lgin details. Furthermre students must cmplete an rientatin survey which cnstitutes f a range f questins t evaluate yur Language Literacy and Numeracy skills. Students must read all infrmatin regarding curse cntent, pre-requisite(s) and learning utcmes befre enrlling. Students must ensure they meet the literacy and numeracy requirements utlined in the curse f study. Students must ensure they have the minimum cmputer requirements/internet access (See Online Learning Resurces). When the cmpleted enrlment frm is received and applicable fee paid, the student will be allcated a student number by Online Curses Australia administratin. The student identificatin number will be required fr the relevant Credential t be issued upn cmpletin f the curse/prgram. With Page 9 f 42

10 Traineeships, the relevant Gvernment Department will issue a student a Registratin number in additin t Online Curses Australia issue f a student number. Students must read the Student Handbk and ensure yu: Have decided the learning utcmes that suit yur needs Are aware f the assessment requirements Have met any pre-requisites Meet literacy and numeracy requirements (if applicable) Have the relevant cmputer and internet cnnectins Have read and understd the Refund Plicy Are aware f the Payment requirements Have read and understd the student respnsibilities, plicies and prcedures Upn enrlment, students receive: Curse ntes and required reading materials Tuitin as required Access t library resurces Access t virtual classrms Access t study frums Orientatin Perid Students enrlled in a Natinally Accredited Curse f mre than 8 units have a 5-day rientatin perid frm the agreed curse cmmencement date in which t access the curse and ensure that the curse meets their requirements. During this perid students will receive a cpy f the student Handbk and their curse lgin details. Furthermre, the students are required t cmplete the rientatin survey t establish the individual needs f the student. The rientatin survey can be accessed via the learning management system (LMS). Curse Transfer Curse transfers can be granted under certain circumstances. Please cntact Student Supprt Services fr further infrmatin. Page 10 f 42

11 Extensin f Enrlment Extensins f enrlment can be granted under certain circumstances. Please be advised that an administratin fee may ccur. Please cntact Student Supprt Services fr further infrmatin. Deferral f Enrlment Deferral f enrlment can be granted under certain circumstances. During the deferral perid, students will nt have curse access, hwever payments frm payment plans may nt be stpped. Please cntact Student Supprt Services fr further infrmatin. Withdrawal frm Enrlment A student may withdraw frm a curse r unit f cmpetency by giving ntice t Online Curses Australia in writing. Where cmpleted units have been cmpleted satisfactrily, a student will receive a Statement f Attainment. Fees and Charges By enrlling in the curse, yu agree t pay the Curse fees (plus applicable surcharges) fr the Curse using the payment methd yu have selected under the Curse Enrlment Agreement. Yu are required t pay the full amunt f the Curse fees even if yu d nt cmplete yur Curse, r fail t advise Online Curses Australia f withdrawal frm yur Curse during the rientatin perid. Students are required t pay any agreed instalment payment plan amunt n the due date. Failure t pay n the due date may result in late fee charges and access t the curse restricted. Student fees will include the necessary e-learning resurces such as nline interactive resurces, CD-ROM, wrkbks dependent upn the curse f study chsen. Textbks where required will be charged fr at an additinal fee. Three attempts at assessment are included in the tuitin and assessment fees. Please cntact Online Curses Australia t discuss additinal curse fees and charges relevant if mre than three attempts are required. Page 11 f 42

12 Student fees will include a qualificatin r statement f attainment, fr an Accredited Curse f study with an attached statement f results when issued n cmpletin f the qualificatin/curse and/r a Certificate f cmpletin fr a nn-accredited curse f study. If yu are enrlled in a Traineeship fees will be prvided by Online Curses Australia as there are particular requirements that apply. Please cntact Student Services. Where a student is enrlled in a traineeship, fees will be cllected via an initial payment after the three-mnth prbatin perid with the remaining fees cllected after cmpletin. Fees will be cllected frm emplyers unless therwise arranged. Additinal fees will be charged fr tuitin which is calculated by the Gvernment. Details can be btained frm student supprt services. Please cntact student supprt services fr further infrmatin n fees. Failure t pay fr the curse and r unit f study If students are unable t pay fr their curse they must cntact student administratin immediately s that we may assist yu. Shuld the student fail t pay their tuitin fees, Online Curses Australia will attempt t cntact the student n three ccasins; this culd include telephne calls, /text messages r letters. If payment has nt been received after the third attempt, Online Curses Australia will frward the students details t a debt cllectin agency t cllect payment n Online Curses Australia s behalf. Please nte shuld this ccur, student credit rating may be affected. Shuld students change address details, please ensure that yu cntact student administratin t update cntact infrmatin. Payment plan Payment plans are available fr qualificatins as advertised n Online Curses Australia s website. Payment plans are nt applicable fr shrt curses under $ A payment plan agreement between Online Curses Australia and the participant will be put in place via EzyPay. The payment plan agreement clearly utlines all terms and cnditins. Students are required t pay any agreed instalment payment plan amunt n the due date. Failure t pay n the due date may result in late fee charges and access t the curse restricted. Fr mre infrmatin n payment plans, please review the EzyPay terms and cnditins. Please nte that students are nt deemed t have cmpleted their curse until all payments have been made and the curse is paid in full. Recgnitin f Prir Learning Recgnitin f Prir Learning (RPL) is the prcess that recgnises a student s current skills and experience regardless f where and when the learning ccurred. Fr mre infrmatin n the RPL prcess, please see the RPL tab in Mdle. Page 12 f 42

13 Students must enrl and pay as per the standard fees and charges. Discunts are then applied and refunded t the student n successful cmpletin f the qualificatin by this methd. Refund Plicy Cancellatin f curse by Online Curses Australia A full refund f fees paid will be made t any applicant if Online Curses Australia cancels the nminated curse/unit(s) f cmpetency. This will incur n administrative charges r penalties. Upn the apprval fr a cancellatin f a curse, students n a payment plan hld the right t cease payments that have nt been cllected up t the time f cancellatin apprval. Shuld Online Curses Australia be unable t prvide all units t meet the student s curse cmpletin schedule, ne f the fllwing will apply: Curse fees paid will be refunded in full; and N Statement f Attainment will be issued n any unit; OR Curse fees paid n any unavailable unit/s will be refunded; and Statement f Attainment will be issued fr satisfactrily cmpleted units. Withdrawal prir t curse cmmencement Unless therwise agreed, the agreed curse cmmencement date will be the date f issuance f a username and passwrd fr nline curse access. If a candidate withdraws frm a curse befre the cmmencement f the curse, full refund f the fees will be made, hwever a cancellatin fee f $50 will be withheld t cver administratin csts. In lieu f cancellatin, the student may defer their curse study fr up t 6 mnths frm the initial enrlment date withut additinal charge. Withdrawal during Orientatin Perid Students enrlled in a natinally accredited curse have a 5-day rientatin perid frm the agreed curse cmmencement date. The curse cmmencement date is the date f issuance f the username and passwrd fr nline curse access. During the rientatin perid students have access t the curse t ensure that the curse meets their requirements. Students enrlled in a nn-accredited curse have a 2-day rientatin perid. Eligible withdrawals during the rientatin perid f a curse are subject t a refund f 70% f the curse fees. The balance f 30% f the ttal curse fees will be retained as administratin/cancellatin charges. Page 13 f 42

14 The cancellatin must take place within 120 hurs f enrlling int an accredited curse and 48 hurs f enrlling in a nn- accredited curse. All students will remain liable fr the 30% administratin/ cancellatin fee including students n the payment plan ptin. When the 30% has nt been attained, charges will cntinue until the administratin/ cancellatin fee has been paid unless therwise arranged. If a refund has been issued a statement f attainment will NOT be prvided unless payment has been met and the applicant has met the requirements fr a statement f attainment. In lieu f cancellatin, the student may defer their curse study fr up t 6 mnths frm the initial enrlment date withut additinal charge. Withdrawal during curse Students that chse t withdraw frm a curse any time after their rientatin perid r students that fail t advise administratin that they wish t withdraw frm a curse are required t pay the full amunt f the curse fees even if they d nt cmplete their curse, unless therwise advised. Thrugh the enrlment prcess students must agree t have read the student handbk and abide by Online Curses Australia s terms and cnditins f enrlment. Cnsequently students will be liable t pay the curse fees plus surcharge (if applicable) fr their enrlled curse using the payment methd they selected upn enrlment, unless therwise arranged. Failure t pay n the due date may result in late fee charges, access t the curse restricted and being sent t debt cllectrs. A statement f attainment/s will be issued fr any units that have been satisfactrily cmpleted. In lieu f cancellatin, the student may defer their curse study fr up t 6 mnths frm the initial enrlment date withut additinal charge. Withdrawal due t illness r hardship Where a student is unable t cmplete a curse/unit f cmpetence due t illness r hardship, Online Curses Australia can at its discretin, allw a refund f their curse fees where satisfactry evidence f the circumstances is prvided. Additinally withdrawal must take place prir t the expected cmpletin date fr the curse. If a refund has been issued a statement f attainment will NOT be prvided unless payment has been met and/r the applicant has nt met the requirements fr a statement f attainment. The student will incur a cancellatin fee f 30% f the curse fees. Please nte this refund is at Online Curses Australia s discretin and is nt guaranteed! N refund is available t a student wh: Fails t successfully cmplete the curse r unit(s) f cmpetence Withdraws frm the curse/unit f cmpetence after cmmencement Page 14 f 42

15 Is remved frm a curse r prgram as a result f miscnduct (inapprpriate behaviur) see Rules fr Students. Is remved frm the curse due t nn-participatin Upn cnfirmatin f enrlment, it will be presumed that the student has read and understd the student handbk, including Online Curses Australia s refund plicy and study requirements. Inductin/Orientatin All students must cmplete student rientatin at the cmmencement f the curse. Student rientatin is cmpleted by review f the Student Handbk and reviewing the Curse Infrmatin utlined in the learning resurce. Pints cvered at rientatin: General Infrmatin Online Access Netiquette Online Learning Learning Resurces Assessments Academic Advising Financial Assistance Plagiarism Library Resurces Discussin bards Participatin Frequently asked questins Page 15 f 42

16 Online Envirnment Online Curses Australia ffers a range f curses cnsisting f: Accredited curses - Certificate II t Certificate IV level Nn-accredited curses Shrt curses; intrductry curses; intermediate curses and advanced curses in a range f subject/areas f interest. Online Curses Australia has a team f Teachers and Instructrs dedicated t designing quality interactive nline curses. They wrk clsely with Industry and Gvernment departments t create curses that meet the same high standards fr excellence as classrm curses. Our Natinally Accredited Online Learning curses are academically rigrus, cnvenient and maximised fr an nline envirnment. Online Curses Australia prvides greater access t curses and mre flexibility fr learning. All nline curses are delivered in a student centred learning envirnment; ensuring methdlgies used are significant t enhancing student and prfessinal learning utcmes. Online Curses Australia students studying in an nline envirnment require a reliable internet cnnectin as well as basic cmputer skills (refer t Minimum Cmputer Skills). Online Curses Australia students can earn credit twards qualificatins such as Certificates, Diplmas, and Advanced Diplmas by cmpleting units f cmpetence nline. Additinally, students can achieve credits twards Degree qualificatins with Flinders University. Online Curses Australia students participate in nline curses by accessing nline interactive learning resurces, watching vides, reading ntes and study illustratins frm the cmputer screen and by cmpleting assessment quizzes and assignments. Students can participate in study frums t pst questins fr fellw students and teaching staff. Flexible delivery and assessments Online Curses Australia prvides a range f delivery and assessment methds via the nline learning envirnment. Delivery methds = Delivery and assessment; assessment nly; Recgnitin f Prir Learning (RPL) Assessment methds = Questins, Assignments, Practical, Case Studies, Scenaris This includes interactive resurces, virtual classrms, vides and wrkbks. Online Curses Australia will endeavur t ensure the training and assessment methds meet the needs f ur students. Cmpleting learning activities and submitting assessments nline is easy! Simply click the buttn! Page 16 f 42

17 Students studying Natinally Accredited Curses with Online Curses Australia will be advised f the assessment requirements n cmmencement f the curse f study. All assessments must be cmpleted by due dates t be eligible fr a qualificatin. Students will enrl in the training prgram nline and will immediately receive a student number t gain access t the Learning Management System, technical infrmatin and interactive learning resurces, relevant study frums and assessments. Students will view an rientatin that shws them hw t study and cmplete the qualificatin. Students are guided thrugh the nline learning envirnment with text and accmpanying example images. Additinally, they receive telephne supprt and assistance with their studies and technical infrmatin. A variety f assessments will be used during the curse t determine students learning such as; Online quizzes that are autmatically scred Curse prjects/assignments cmpleted as part f a team and/r individual Simulated activities Virtual classrms Participatin in discussin frums with ther students and teaching staff Practical classrms (where applicable) Assessment activities are cntextualised fr the curse f study being undertaken and are designed t cver all facets f the unit/curse requirements and include ptential cmpnents f wrkplace demnstratin and perfrmance. Additinal cntact days can be structured in a variety f ways t suit the client/student (i.e. pssible wrkplace demnstratin). Ideally the training will ccur ver a perid f ne t twelve mnths depending upn the individual and curse chsen. This will allw fr a reasnable time t cmplete the qualificatin and attend any practical training where applicable. Students are given three attempts fr the submissin f each assessment. If a student is deemed nt yet cmpetent after the third attempt n an assessment, the student is t cntact Online Curses Australia and their trainer s that the student can be re enrlled t the unit and understand the cntent prir t re attempting it fr the furth time. It must be nted that a fee may apply. Students are encuraged t cntact their trainer when unsure f the cntent prir t submitting an assessment piece. Page 17 f 42

18 Netiquette Netiquette (Netwrk Etiquette) is cyberspeak fr etiquette n line and in e mail: manners, civility, and shared rules. The rules f netiquette apply t everyne wh uses the internet r any kind f netwrk t cmmunicate with anther persn. Here are sme very simple rules t fllw that will help yu t cnverse mre smthly with yu fellw cmputer users. Treat ther peple in cyberspace the way yu wuld like t be treated. Remember that withut facial expressins sme cmments may be taken the wrng way. Review discussin threads befre yu enter the discussin. Be careful t write nly relevant cmments. Maintain threads by using the Reply buttn rather than starting a new tpic. Limit abbreviatins: Try t limit the amunt f abbreviatins that yu use, such as "u" fr "yu and "ne1" fr "anyne". This will help make sure everyne understands the message. D nt assume in yur writing that the ther persn will immediately knw what yu are talking abut. Assume that they d nt and give a little backgrund infrmatin. Respect ther peple's privacy. Writing smething in all CAPS is equivalent t yelling at smebdy. Try t avid this. An emticn is a text representatin f an emtin. Fr example, :) is equivalent t a smile. D nt veruse emticns, but they can be useful t avid having a statement be misinterpreted. D nt make insulting r inflammatry cmments t ther members in a discussin. Be respectful f all ideas. D nt leave the subject field f an e mail blank. Yur e mail prvider may send it t BULK, r JUNK instead f the inbx f the receiver, r yur anti virus sftware may think that it is a virus f sme kind. A subject als allws the receiver t tell what the is abut at a glance. NEVER give ut persnal infrmatin f any kind via , chat, r instant message. Phishing refers t the tactic used by criminals in which they will send a legitimate sunding t yur address and ask fr infrmatin t verify an accunt. A reputable cmpany, such as a bank, will nt ask fr usernames, accunt numbers r passwrds thrugh e mail. Surce: Academic dishnesty includes, but is nt limited t the fllwing: giving r receiving assistance cmpleting assessment questins and assignments: plagiarizing papers, assignments, bk reviews: remving and/r cpying test questins frm nline files. Any student fund participating in such activities will be deemed Nt Yet Cmpetent (fr accredited curses) and will be remved frm the curse f study. Page 18 f 42

19 Plagiarism The OCA grup is cmmitted t prviding quality learning and educatinal utcmes fr ur students. Quality educatin includes evidence f students develping their research and writing skills, and submitting their wn wrk. What is plagiarism? The Oxfrd English dictinary defines the act f plagiarism as: A practice f taking smene else s wrk r ideas and passing them f as ne s wn Plagiarism means cpying smene else s ideas, wrds r answers and presenting them as yur wn wrk withut prper acknwledgement f the riginal surce (either electrnic r hard cpy) This includes: direct cpying and r paraphrasing anther persn s wrk using facts, data, infrmatin and ideas frm anther persn s wrk including websites submitting anther persn s assignment as yur wn r assisting anther persn t cmmit plagiarism. Examples f ways students can plagiarise wrk: Submitting an assignment that they did nt write Cpying wrds, ideas r chunks f text frm smene else's wrk (electrnic r hard cpy) withut prper acknwledgment f the riginal surce f infrmatin. Failing t put a qute in qutatin marks fr direct qutes (wrd fr wrd) frm articles, learning guides, additinal resurces and websites. Changing wrds arund in a sentence withut prper acknwledgment f the riginal surce f infrmatin. T achieve quality learning utcmes it is imprtant that yu develp yur research, analytical and evaluative skills s that yu can present yur findings in an ethical manner. Cnsequences fr acts f plagiarism by students. Any wrk that is suspected f being plagiarised, may be scanned thrugh the use f plagiarism sftware by a representative f the OCA grup. A trainer may refuse t mark the wrk and the student maybe asked t resubmit their wn riginal assessment item. Further breaches will be referred t the RTO Manager. Page 19 f 42