Peratr Accreditatin and Services in Queensland
|
|
- Evelyn Gordon
- 3 years ago
- Views:
Transcription
1 Infrmatin Bulletin PT 204/09.15 Operatr Accreditatin fr Limusine Services What is peratr accreditatin? The Transprt Operatins (Passenger Transprt) Act 1994 requires peratrs f public passenger services in Queensland t hld peratr accreditatin (OA) unless specifically exempted. The purpse f peratr accreditatin is t encurage the high quality peratin f public passenger services by raising standards and awareness f peratrs in the areas f safety, service delivery and business acumen; and ensuring peratrs are held accuntable fr cmplying with apprpriate standards. Wh needs t hld peratr accreditatin? An individual, partnership r crpratin wh perates a passenger transprt service must hld peratr accreditatin. Where an wner f a limusine service licence assigns the peratin f their licence t a secnd party thrugh a lease r management agreement, the secnd party is als required t hld peratr accreditatin. What is a limusine service? The Transprt Operatins (Passenger Transprt) Act 1994 defines a limusine service as an unscheduled public passenger service prvided by a luxury mtr vehicle r special purpse limusine where the agreed fare fr a jurney is decided befre the jurney begins. agreed fare means a pre-determined and defined mnetary amunt that cvers the full cst f the service t be prvided and is agreed t by the custmer prir t the jurney cmmencing. N part f the fare can be determined by any methd f calculatin (such as a meter) r added t the ttal cst f the fare during the perid f, r at cnclusin f the jurney. A separate infrmatin bulletin is available regarding Limusine Service Licences. Criteria fr granting and hlding peratr accreditatin T btain full accreditatin, applicants must have ne f the fllwing qualificatins: (a) A Statement f Attainment frm a Registered Training Organisatin fr the fllwing cmpetencies frm the Transprt and Distributin (Rad Transprt) Training Package: Implement and mnitr ccupatinal health and safety prcedures; Apply quality prcedures; and Crdinate fleet cntrl lgistics.
2 (b) A Certificate f Transprt Management r an equivalent university qualificatin recgnised by the Department f Transprt and Main Rads. Nte Applicants wh d nt hld ne f the abve-mentined qualificatins may be issued with prvisinal peratr accreditatin. If at the cmpletin f a cmpliance audit, the department cnsiders that it wuld assist the peratr in meeting audit requirements, the peratr may be directed by the department t btain ne f the abve qualificatins Refusal, amendment, suspensin r cancellatin f peratr accreditatin An peratr accreditatin may be refused, amended, suspended, r cancelled if an applicant r hlder is cnvicted f a disqualifying ffence; r des nt cmply with a requirement f the Transprt Operatins (Passenger Transprt) Standard 2010 applying t the peratr accreditatin; r the department cnsiders that the persn has behaved in a way that has damaged the reputatin f public passenger services r accredited peratrs r therwise is cntrary t the encuragement f the high quality peratin f public passenger services. Furthermre, an applicatin fr peratr accreditatin may als be refused if a party t the applicatin has been charged with a disqualifying ffence and the charge has nt been finally dispsed f; r has had an peratr accreditatin granted t the persn cancelled r suspended. Nte Under the Transprt Operatins (Passenger Transprt) Act 1994, a "cnvictin" is defined as including a finding f guilt r the acceptance f a plea f guilty by a curt, whether r nt a cnvictin is recrded. Disqualifying ffences include certain criminal and civil ffences. Fr mre infrmatin, refer t the infrmatin bulletin titled Effect f a Disqualifying Offence. A criminal histry check will be made n all applicants befre their applicatin is apprved. (If an verseas criminal histry check is required, applicants are respnsible fr btaining and prviding an riginal cpy f the verseas criminal histry check.) Hw t apply (1) Obtain an Operatr Accreditatin Applicatin (frm F2982), a Vehicle Declaratin (frm F3858), and relevant infrmatin bulletins frm yur lcal Passenger Transprt (Department f Transprt and Main Rads) ffice. (This is als a gd time t check requirements with staff.) (2) Cmplete the applicatin frm and vehicle declaratin frm and ldge these with the required fees tgether with the riginal prf f identity f each member, partner, directr and nminated executive fficer n the applicatin. Acceptable prf f identity is either a Queensland driver licence r the frms f persnal identificatin required t btain a Queensland driver licence. Fr individuals and partnerships: all persns must present their prf f identity in persn. Page 2 f 7
3 Fr crpratins and ther incrprated rganisatins: any persn nt named n the certified list f current directrs must present their prf f identity in persn, therwise nly ne persn n the list f current directrs need t attend in persn. Nte: (i) Fr crpratins: the Certificate f Incrpratin, including a certified cpy f the list f the current directrs f the crpratin (available frm the Australian Securities and Investment Cmmissin), must be prvided. (ii) Fr an individual, partnership, r incrprated cmpany trading under a business name: a cpy f the Business Names Extract frm the Office f Fair Trading is required. (3) Ldge training certificates, where applicable. Operatinal requirements Accredited peratrs must cmply with specific legislative requirements. Requirements are made in the fllwing areas. Limusine service licence Operatrs must hld a limusine service licence in rder t prvide a limusine service. There can nly be ne vehicle attached t a limusine service licence at any ne time. Recrd f Prir Bking The peratr f a limusine service is required t make an electrnic r paper recrd f a limusine bking prir t prviding a limusine service which must cntain the fllwing prescribed details the name and cntact details f the hirer f the limusine service; the date and time when the passengers are t be picked up; the lcatins where the passengers are t be picked up and drpped ff; and the agreed fare fr the limusine service, if the fare is t be paid t the driver. The peratr is required t give a cpy f the prescribed details f the bking t the driver f the limusine befre the limusine service is prvided. If the recrd cntaining the prescribed details f the bking fr the limusine is made in an electrnic frm by using an electrnic bking system, the peratr is required t ensure that the electrnic bking system in the limusine is in wrking cnditin. Vehicles The peratr f a limusine service must ensure that a written ntice stating the fllwing is kept inside the limusine used t prvide the service and is readily available t the driver (a) the area stated in the limusine service licence fr the limusine in which the limusine may be perated; and (b) any ther cnditin t which the licence is subject that restricts the use f the limusine. Operatrs must ensure that vehicles used t prvide the service are maintained t a standard that cmplies with, r exceeds, the servicing and maintenance prgram specified by a vehicle s manufacturer. This must be established by fllwing a dcumented maintenance schedule fr each vehicle. Refer t the Page 3 f 7
4 infrmatin bulletin titled Maintenance f Public Passenger Vehicles fr mre detailed infrmatin n what dcumentatin is required. Vehicles prviding a limusine service must be perated under a limusine service licence and be a luxury mtr vehicle as defined under the Transprt Operatins (Passenger Transprt) Act 1994 please cntact yur lcal Passenger Transprt Office fr further details. cmply with sectin 5 f the Transprt Operatins (Rad Use Management - Vehicle Standards and Safety) Regulatin be perated in a safe manner. Operatrs must ensure that the fllwing is maintained fr each vehicle - a current Certificate f Registratin a current Certificate f Inspectin apprpriate Cmpulsry Third Party Insurance fr the type f service perated. Operatrs must ensure that the vehicles are nt verladed. Driver management Operatrs must ensure that their drivers Hld driver authrisatin fr a limusine service. D nt perate a public passenger vehicle if the driver s fatigue level may endanger passenger safety. Are given training, under a dcumented training prgram, in the driver s respnsibilities under the Transprt Operatins (Passenger Transprt) Act A separate infrmatin bulletin Driver Training by Operatrs details the criteria fr meeting this requirement. Incident management plans An peratr must have an incident management plan in place. A cpy f the parts f the plan relevant t a driver must be kept in each vehicle used t prvide a service. Custmer service An peratr must recrd and respnd t all cmplaints. All actin taken must als be recrded. Recrd keeping All recrds must be kept fr five years. Fr each trip undertaken, peratrs must keep recrds f: the name f the driver; the driver's driver authrisatin number; the vehicle used (including the registratin number and where applicable, the fleet number); the date; and the perid f time the vehicle was assigned t the driver. Operatrs must keep a recrd f their drivers driver authrisatin numbers. Operatrs must recrd details f vehicle maintenance fr each vehicle used. Page 4 f 7
5 Operatrs must keep a cpy f their incident management plan and cpies f cmpleted incident management reprts. Operatrs must keep a cpy f all cmplaints received and any actin taken in regard t the cmplaints. Operatrs must keep recrds abut the use f substitute limusines. Operatrs must keep recrds f prir bkings (electrnic r paper). Fees Applicants fr and hlders f peratr accreditatin (OA) are required t pay the fees prescribed in schedule 9 f the Transprt Operatins (Passenger Transprt) Regulatin There are tw cmpnents t the OA fees. There is the "annual applicatin/renewal fee" (refer schedule 9, sectins 5 and 6) and there is the "additinal applicatin fee" (refer schedule 9, sectin 10), which is used t ffset the csts f criminal histry checks. The "additinal applicatin fee" must be paid must be paid in full at time f applicatin r request t add a new persn t an existing accreditatin. The "annual applicatin/renewal fee" must be paid befre an OA is issued. Fees are calculated n the fllwing basis Where mre than ne service categry is perfrmed, nly the highest "annual applicatin / renewal fee" applicable is payable. (If the prescribed fee categries are equal then nly the ne "annual applicatin/renewal fee" is payable.) The charge fr the "annual applicatin/renewal fee" may be paid n a pr-rata basis calculated n the number f mnths required. An "additinal applicatin fee" is payable fr each persn nminated n the peratr accreditatin applicatin frm. The "additinal applicatin fee" als applies t any applicatin t add a new persn t an existing OA. Pr-rata des nt apply t the "additinal applicatin fee". Nte If a driver is an individual wner f a service licence, r is listed as a member f a partnership which wns a service licence, there is n fee fr Driver Authrisatin. All ther limusine drivers will be charged the Driver Authrisatin fee. Perid f issue Operatr accreditatin can be granted fr a perid f up t five years (in multiples f ne year perids). Accreditatin may be issued n a part year basis fr the purpse f aligning the expiry date with ther department prducts; hwever there is a minimum issue perid f ne year. Page 5 f 7
6 Persns wh d nt meet the standards applicable t being granted full peratr accreditatin (fr example, by nt meeting training requirements) may be granted prvisinal peratr accreditatin fr a perid f up t twelve mnths. Ntificatin f disqualifying ffences A persn wh is an accredited peratr must immediately ntify the department in writing if (i) fr an individual the persn is charged with a disqualifying ffence; r (ii) fr a member f a partnership the persn, r anther member f the partnership, is charged with a disqualifying ffence; r (iii) fr a crpratin the crpratin, r an executive fficer f the crpratin, is charged with a disqualifying ffence. The department must als be immediately ntified in writing abut the utcme f the charge. When peratr accreditatin is held by a partnership, if a member f a partnership is charged with a disqualifying ffence that persn must immediately infrm in writing the ther member f the partnership abut the charge. When the charge is dealt with, the persn must als infrm the ther partner in writing f the utcme f the charge. When peratr accreditatin is held by a crpratin, if an executive fficer f the crpratin is charged with a disqualifying ffence that persn must immediately infrm in writing anther executive fficer f the crpratin the charge. When the charge is dealt with, the persn must als infrm anther executive fficer in writing f the utcme f the charge. Cmpliance Infrmatin abut disqualifying ffences and cmpliance is detailed in the infrmatin bulletin titled Cmpliance Public Passenger Transprt Operatrs and Drivers. Requirements n drivers, peratrs, and passengers are made under the Transprt Operatins (Passenger Transprt) Act 1994, the Transprt Operatins (Passenger Transprt) Regulatin 2005 and the Transprt Operatins (Passenger Transprt) Standard Many f these requirements specify ffences and penalties fr nn-cmpliance. If a persn des nt cmply with a requirement they risk being issued with an Infringement Ntice r being charged with cmmitting an ffence and being taken t curt (thrugh issue f a Cmplaint and Summns). If a persn is cnvicted by a curt fr a disqualifying ffence then actin can als be taken t suspend r cancel any Operatr Accreditatin, Driver Authrisatin, Taxi Service Licence r Limusine Service Licence held by that persn. Page 6 f 7
7 Reviews f decisins affecting peratr accreditatin If a persn is dissatisfied with a decisin affecting their peratr accreditatin r applicatin fr peratr accreditatin, they may request an internal review f the decisin. If the persn is nt satisfied with the utcme f the review then the persn may apply t the Queensland Civil and Administrative Tribunal (QCAT) fr an external review. Fr mre infrmatin please refer t the infrmatin bulletin Reviews f Decisins affecting Operatr Accreditatin and Driver Authrisatin. Additinal infrmatin The infrmatin cntained in this bulletin has been prduced as a guide t assist in the understanding f the legislatin and plicy. Clarificatin f any infrmatin in this bulletin may be btained frm the Department f Transprt and Main Rads by cntacting yur lcal Passenger Transprt ffice f the Department. This bulletin is an interpretatin f the relevant Acts, Regulatins and Standard and shuld nt be used as a reference t a pint f law. Cpies f the Transprt Operatins (Passenger Transprt) Act 1994, Transprt Operatins (Passenger Transprt) Regulatin 2005 and Transprt Operatins (Passenger Transprt) Standard 2010 can be purchased frm LitSupprt Pty Ltd n r legislatin@litsupprt.cm.au. The legislatin may be viewed n the internet at Additinal infrmatin abut public passenger services is available n the Department f Transprt and Main Rads internet site at Page 7 f 7
NHVAS Mass Management Spot Check Checklist
Legal Entity Name f NHVAS Operatr: DTMR Representative: Lcatin: NHVAS Mass Management Spt Check Checklist Spt Check Date: Spt Check Number: DMS Number: 540/ The fllwing surces f evidence have been identified
More informationApplication Fee Schedule Please check the appropriate box below. See also Additional Information starting on page 6.
DRIVING SCHOOL LICENSE APPLICATION N. APPLICATION DMV USE ONLY N. LICENSE Received Fee Amunt Expiratin Fee Amunt PART 1 Schl Infrmatin: l READ VEHICLE AND TRAFFIC LAW SECTION 394 AND DMV COMMISSIONER S
More informationFrequently Asked Questions about the Faith A. Fields Nursing Scholarship Loan
ARKANSAS STATE BOARD OF NURSING 1123 S. University Avenue, Suite 800, University Twer Building, Little Rck, AR 72204 Phne: (501) 686-2700 Fax: (501) 686-2714 www.arsbn.rg Frequently Asked Questins abut
More informationc) Be a permanent resident of the United States and the State of Florida. (A resident is
THIRTEENTH JUDICIAL CIRCUIT IN AND FOR HILLSBOROUGH COUNTY (Revised 1/9/06) PROCEDURES FOR PROCESS SERVER CERTIFICATION Cmpleted Applicatins are Sub.iect t Apprpriate Public Recrds Disclsure Law Applicatins
More informationIDENTIFICATION FORM 3: TRUSTS, TRUSTEES & SMSFs
IDENTIFICATION FORM 3: TRUSTS, TRUSTEES & SMSFs GUIDE TO COMPLETING THIS FORM Cmplete the fllwing in BLOCK LETTERS: Sectin 1 (all parts) all trusts. AND select and cmplete ne f the fllwing sectins fr ONLY
More informationHow To Contact Skrill
Skrill Merchant Services Applicatin Frm Skrill Merchant Services Applicatin Frm (the Applicatin ) shuld be signed by r n behalf f the Merchant. It is very imprtant that the Merchant has read the Applicatin
More informationVET FEE-HELP Frequently Asked Questions for Students May 2010
Hw d I apply? VET FEE-HELP Frequently Asked Questins fr Students May 2010 If yu are eligible fr VET FEE-HELP assistance and wuld like t btain a VET FEE-HELP lan, yu shuld btain a Request fr VET FEE-HELP
More informationCUSTOMER SERVICE CHARTER
CUSTOMER SERVICE CHARTER LAST REVIEW September 2010 Plicy 1.6 NEXT REVIEW September 2012 MINUTE REF GF74/5-10 POLICY STATEMENT: 1.1 We are cmmitted t the timely, efficient, and cnsistent delivery f a range
More informationProject Open Hand Atlanta. Health Insurance Portability and Accountability Act (HIPAA) NOTICE OF PRIVACY PRACTICES
Prject Open Hand Atlanta Effective Date: April 14, 2003 Health Insurance Prtability and Accuntability Act (HIPAA) The Health Insurance Prtability and Accuntability Act f 1996 (HIPAA) directs health care
More informationBath Road Ind Est, Bath Road, Chippenham, Wiltshire, SN14 0AB 01249 461267
Rental Agreement Terms & Cnditins f Hire We are Bathwick Car and Van Hire Ltd. Bath Rad Ind Est, Bath Rad, Chippenham, Wiltshire, SN14 0AB 01249 461267 These terms apply, t the hire f the hrsebx, that
More informationHeythrop College Disciplinary Procedure for Support Staff
Heythrp Cllege Disciplinary Prcedure fr Supprt Staff Intrductin 1. This prcedural dcument des nt apply t thse academic-related staff wh are mentined in the Cllege s Ordinance, namely the Librarian and
More informationEXTENDED WARRANTY PROMOTIONAL CAMPAIGN
EXTENDED WARRANTY PROMOTIONAL CAMPAIGN VICTORY MOTORCYCLES Extended Warranty Plicy Engine, transmissin, electrnics LIMITED WARRANTY VICTORY MOTORCYCLES Cmpany, 2100 Highway 55, Medina, MN 55340, USA (VICTORY
More informationNAIC Replacement Requirements For Certain Life Insurance Policies And Annuity Contracts
NAIC Replacement Requirements Fr Certain Life Insurance Plicies And Annuity Cntracts Duties f Prducers If a transactin invlves a replacement, the prducer must leave with the applicant, at the time an applicatin
More informationDisplayNote Technologies Limited Data Protection Policy July 2014
DisplayNte Technlgies Limited Data Prtectin Plicy July 2014 1. Intrductin This dcument sets ut the bligatins f DisplayNte Technlgies Limited ( the Cmpany ) with regard t data prtectin and the rights f
More informationYOU MUST INCLUDE ALL THE FOLLOWING ITEMS IN ORDER TO PROCESS PAYMENT FOR YOUR SERVICES
Please fill ut cmpletely and send back t 216.475.1579 r vendrpackets@garick.cm YOU MUST INCLUDE ALL THE FOLLOWING ITEMS IN ORDER TO PROCESS PAYMENT FOR YOUR SERVICES We must receive: 4 pages f Vendr packet
More informationHampton Roads Orthopaedics & Sports Medicine. Notice of Privacy Practices
This is being prvided t yu as a requirement f the privacy regulatins issued under the Health Insurance Prtability and Accuntability Act f 1996 (HIPAA). This ntice describes hw HROSM may use and disclse
More informationNYU Langone Medical Center NYU Hospitals Center NYU School of Medicine
Title: Identity Theft Prgram Effective Date: July 2009 NYU Langne Medical Center NYU Hspitals Center NYU Schl f Medicine POLICY It is the plicy f the NYU Langne Medical Center t educate and train staff
More informationFORM ADV (Paper Version) UNIFORM APPLICATION FOR INVESTMENT ADVISER REGISTRATION AND REPORT FORM BY EXEMPT REPORTING ADVISERS
APPENDIX A FORM ADV (Paper Versin) UNIFORM APPLICATION FOR INVESTMENT ADVISER REGISTRATION AND REPORT FORM BY EXEMPT REPORTING ADVISERS Frm ADV: General Instructins Read these instructins carefully befre
More informationMaritime and Coastguard Agency LogMARINE INFORMATION NOTE. Revalidating a Certificate of Competency: New Requirements for Masters and Officers
Maritime and Castguard Agency LgMARINE INFORMATION NOTE MIN 494 (M) Revalidating a Certificate f Cmpetency: New Requirements fr Masters and Officers Ntice t all wners, peratrs, managers, Masters (STCW)
More informationGUIDELINES FOR APPLYING FOR AUSTRALIAN CAPITAL TERRITORY (ACT) NOMINATION OF A BUSINESS INNOVATION AND INVESTMENT (PROVISIONAL) (SUBCLASS 188) VISA
GUIDELINES FOR APPLYING FOR AUSTRALIAN CAPITAL TERRITORY (ACT) NOMINATION OF A BUSINESS INNOVATION AND INVESTMENT (PROVISIONAL) (SUBCLASS 188) VISA BUSINESS INNOVATION STREAM The Australian Capital Territry
More informationSkrill Merchant Services Application Form
Skrill Merchant Services Applicatin Frm Skrill Merchant Services Applicatin Frm (the Applicatin ) shuld be signed by r n behalf f the Merchant. It is very imprtant that the Merchant has read the Applicatin
More informationListed Places of Worship: Roof Repair Fund - Receiving a Grant Monitoring; Permission to Start; and Grant payment
Listed Places f Wrship: Rf Repair Fund - Receiving a Grant If yu require a cpy f this guidance in an alternative frmat (large print, Braille r audi versin), r if yur first language is nt English, we can
More informationPublic consultation paper
Public cnsultatin paper Nvember 2012 Public cnsultatin n guidelines fr prfessinal indemnity insurance arrangements fr nurses and nurse practitiners. Please prvide feedback by email t: nmbafeedback@ahpra.gv.au
More informationIssuing of qualifications and statement of attainment Policy and Procedures Version: 3.0 Last Modified: 1 March 2015
Issuing f qualificatins and statement f attainment Plicy and Prcedures Versin: 3.0 Last Mdified: 1 March 2015 Purpse ANC issues AQF certificatin dcumentatin nly t a learner whm it has assessed as meeting
More informationReforms to South Australian Gambling Legislation
Licensee Bulletin Refrms t Suth Australian Gambling Legislatin A bulletin was issued t all licensees n 25 September 2013, which gave a brief verview f recent amendments t gambling legislatin in Suth Australia
More informationUNIVERSITY OF WINCHESTER
UNIVERSITY OF WINCHESTER INTRODUCTION DEBT MANAGEMENT POLICY: STUDENTS ACADEMIC YEAR 15/16 This dcument sets ut the plicy f the University in relatin t student debt, alng with the debt management prcedures
More informationTitle IV Refund Policy (R2T4)
Title IV Refund Plicy (R2T4) Charter Oak State Cllege s revised Refund Plicy cmplies with the amended 34 CFR Sectin 668.22 f the Higher Educatin Amendment f 1998. This plicy reflects new regulatins that
More informationA Comparison of UK and Chinese Broking Regulation
A Cmparisn f UK and Chinese Brking Regulatin David Cupe Partner +44 (0)203 553 4884 david.cupe@ec3legal.cm The fllwing tables are a cmparisn f UK and Chinese brking regulatins including the Llyd s regulatins.
More informationAffiliate Service Agreement
Affiliate Service Agreement A. Harringtn Limusine Service (HLS) is searching fr an Affiliate Partner in yur area t better serve HLS s clients. Please cmplete this fillable PDF frm in its entirety. In rder
More informationIssuing of qualifications and statement of attainment Policy and Procedures Version: 5.0 Last Modified: 12 February 2015
Issuing f qualificatins and statement f attainment Plicy and Prcedures Versin: 5.0 Last Mdified: 12 February 2015 Purpse Duke Cllege issues AQF certificatin dcumentatin nly t a learner whm it has assessed
More informationNSW FAIR TRADING. Real Estate Fraud Prevention Guidelines
NSW FAIR TRADING Real Estate Fraud Preventin Guidelines Real Estate Fraud Preventin Guidelines Cntents 1. Intrductin..... 2 2. Backgrund.. 2 3. The Law.. 2 4. Cmmissiner s Guidance.... 3 5. Prescribed
More informationMAYFAIR INSURANCE & MORTGAGE CONSULTANTS LTD 11 Lurke Street, Bedford MK40 3HZ Telephone: 01234 242900
MAYFAIR INSURANCE & MORTGAGE CONSULTANTS LTD 11 Lurke Street, Bedfrd MK40 3HZ Telephne: 01234 242900 Please read this dcument carefully as it sets ut the terms n which we agree t act fr ur clients and
More informationVCU Payment Card Policy
VCU Payment Card Plicy Plicy Type: Administrative Respnsible Office: Treasury Services Initial Plicy Apprved: 12/05/2013 Current Revisin Apprved: 12/05/2013 Plicy Statement and Purpse The purpse f this
More informationInvestment Adviser Switch Workshop
Investment Adviser Switch Wrkshp Investment Adviser Registratin, Renewal, Amendment And Pst-Registratin Requirements Presented by Office f the Attrney General Maryland Divisin f Securities 1 Registratin
More informationInternal Audit Charter and operating standards
Internal Audit Charter and perating standards 2 1 verview This dcument sets ut the basis fr internal audit: (i) the Internal Audit charter, which establishes the framewrk fr Internal Audit; and (ii) hw
More informationCROPREDY SURGERY Dr J Wright & Dr B Tucker
CROPREDY SURGERY Dr J Wright & Dr B Tucker POLICY - COMPLAINTS Intrductin The bjectives f the cmplaints plicy are as fllws. Any cmplaint is dealt with in an effective and timely manner The cmplainant is
More informationFREQUENTLY ASKED QUESTIONS ON THE EUCOMED ETHICAL BUSINESS LOGO
Rue Jseph II, 40 www.eucmed.rg FREQUENTLY ASKED QUESTIONS ON THE EUCOMED ETHICAL BUSINESS LOGO Q1: What is the Eucmed Ethical Business Lg? A1: The Ethical Business Lg is a Lg licensed by Eucmed, the Eurpean
More informationHow To Ensure Your Health Care Is Safe
Guidelines fr Custdians t assess cmpliance with the Persnal Health Infrmatin Privacy and Access Act (PHIPAA) This dcument is designed t help custdians evaluate readiness fr cmpliance with PHIPAA and t
More informationACCREDITATION. Policy 60150: Substantive Change
ACCREDITATION Plicy 60150: Substantive Change 1. Purpse 2. Plicy The purpse f this plicy is t assist the Cllege with maintaining cmpliance with Cmprehensive Standard 3.12.1 f the Principles f Accreditatin
More informationFINANCIAL OPTIONS. 2. For non-insured patients, payment is due on the day of service.
FINANCIAL OPTIONS 1. Fr thse patients wh carry dental insurance, all c-payments are due n date f service. We will file yur claim as a service t yu, and will d ur very best t maximize yur benefits. We accept
More informationProfessional indemnity insurance arrangements for enrolled nurses, registered nurses and nurse practitioners
Guideline August 2013 Prfessinal indemnity insurance arrangements fr enrlled nurses, registered nurses and nurse practitiners Intrductin This guideline has been develped by the Nursing and Midwifery Bard
More informationPlus500CY Ltd. Statement on Privacy and Cookie Policy
Plus500CY Ltd. Statement n Privacy and Ckie Plicy Statement n Privacy and Ckie Plicy This website is perated by Plus500CY Ltd. ("we, us r ur"). It is ur plicy t respect the cnfidentiality f infrmatin and
More informationQuality Assurance (QA) Standards
Quality Assurance (QA) Standards fr Training Institutins Date: September 2013 TABLE OF CONTENT 1. INTRODUCTION... 3 2. REGISTRATION OF TRAINING INSTITUTION... 4 2.1. REQUIREMENTS FOR REGISTRATION OF TRAINING
More informationTHE CITY UNIVERSITY OF NEW YORK IDENTITY THEFT PREVENTION PROGRAM
THE CITY UNIVERSITY OF NEW YORK IDENTITY THEFT PREVENTION PROGRAM 1. Prgram Adptin The City University f New Yrk (the "University") develped this Identity Theft Preventin Prgram (the "Prgram") pursuant
More informationAdvanced Standing for Currently Licensed Practical Nurses for the Associate of Science (AS) Professional Nursing Degree Program
Overview Advanced Standing fr Currently Licensed Practical Nurses fr the Assciate f Science (AS) Prfessinal Nursing Degree Prgram Currently licensed practical nurses (LPN) with unencumbered licenses are
More informationSETTING UP A SYNDICATE SERVICE COMPANY IN HONG KONG
SETTING UP A SYNDICATE SERVICE COMPANY IN HONG KONG 2012 2 Disclaimer This is fr reference nly and is nt cnsidered t be legal advice. Whilst all care has been taken t ensure the accuracy f the infrmatin
More informationThe Family Cost Share system is designed so families with the ability to pay will share in the cost of services.
Paying fr Early Childhd Interventin Services What is ECI? Texas Early Childhd Interventin (ECI) prgrams serve families with children birth t 36 mnths with develpmental delays r disabilities. ECI prvides
More informationAbout these Guidelines. Business Innovation Stream. Nomination Criteria
GUIDELINES FOR APPLYING FOR AUSTRALIAN CAPITAL TERRITORY (ACT) NOMINATION OF A BUSINESS INNOVATION AND INVESTMENT (PERMANENT) (SUBCLASS 888) VISA BUSINESS INNOVATION STREAM The Australian Capital Territry
More informationInternational Student Application Form
Applicatin Instructins Please phne us fr assistance: +61 8 8110 1200 r www.equals.edu.au Thank yu fr chsing t apply at EQUALS Internatinal. Please fill ut all the requested infrmatin belw. Once the applicatin
More informationFAFSA / DREAM ACT COMPLETION PROGRAM AGREEMENT
FAFSA / DREAM ACT COMPLETION PROGRAM AGREEMENT If using US Pstal Service, please return t: Califrnia Student Aid Cmmissin Prgram Administratin & Services Divisin ATTN: Institutinal Supprt P.O. Bx 419028
More informationCONSTRUCTION INDUSTRIES & MANUFACTURED HOUSING DIVISION
New Mexic Regulatin and Licensing Department 2550 Cerrills Rad Santa Fe, NM 87505 Ph (505) 476-4700 Fax (505) 476-4685 INSTRUCTIONS FOR FILING A COMPLAINT Thank yu fr cntacting The New Mexic Regulatin
More informationMONTHLY PREMIUM OPTIONS
GROUP FUNERAL SCHEME BROKERS FSP35033 TEL: (021) 919 1861 VOX: 087 808 3007 FAX: (021) 9195072 / 086 628 0359 Email: inf@insurancepartners.c.za Web: www.insurancepartners.c.za Up t R20000 fr all persns
More informationBUPA DENTAL PLAN A P P L I C AT I O N F O R M
BUPA DENTAL PLAN A P P L I C AT I O N F O R M Please cmplete all relevant sectins f the frm in BLOCK CAPITALS and BLACK INK and return it t: Cnsumer Partnerships, FPS Dental, Bupa, Willw Huse, Chertsey
More informationGuide to Training Plans and Training Records
Guide t Training Plans and Training Recrds Cntents Respnsibilities... 1 Rle f the emplyer... 1 Rle f the apprentice r trainee... 1 Rle f the supervising registered training rganisatin... 2 Cntent f a training
More informationCORPORATE CREDIT CARD POLICY
TITLE: POLICY OWNERS: DATE INSTITUTED: May 1, 2008 CURRENT VERSION: Ver. 1.6 REVISION DATE: July 1, 2015 Crprate Credit Card Plicy Melissa Cluse, Vice President & Cntrller Cindy Klein, Accunts Payable
More informationFAQs about Registration & Licensing in Dubai
FAQs abut Registratin & Licensing in Dubai Trade Names 1. Is it required t register a trade name in rder t apply fr an initial apprval? N, a trade name may be bked fr ne year renewable perid, against payment
More information2016 INTERNATIONAL REGISTRATION & APPLICATION FOR ADMISSION
2016 INTERNATIONAL REGISTRATION & APPLICATION FOR ADMISSION NOTE TO APPLICANTS: THIS FORM MUST BE COMPLETED IN FULL. INCOMPLETE APPLICATIONS WILL NOT BE CONSIDERED PLEASE PLACE A CHECKMARK TO INDICATE
More informationUniversity of Texas at Dallas Policy for Accepting Credit Card and Electronic Payments
University f Texas at Dallas Plicy fr Accepting Credit Card and Electrnic Payments Cntents: Purpse Applicability Plicy Statement Respnsibilities f a Merchant Department Prcess t Becme a Merchant Department
More informationUNITED STATES SECURITIES AND EXCHANGE COMMISSION Washington, D.C. 20549 FORM WB-DEC
UNITED STATES SECURITIES AND EXCHANGE COMMISSION Washingtn, D.C. 20549 FORM WB-DEC DECLARATION OF ORIGINAL INFORMATION SUBMITTED PURSUANT TO SECTION 21F OF THE SECURITIES EXCHANGE ACT OF 1934 A. SUBMITTER
More informationDirectives to Hospitals in respect of Reporting Requirements under the BPSAA
DRAFT Directives t Hspitals in respect f Reprting Requirements under the BPSAA Issued By Minister f Health and Lng-Term Care Effective April 1, 2011 DRAFT March 28, 2011 Table f Cntents 1. BACKGROUND...
More informationPersonal Data Security Breach Management Policy
Persnal Data Security Breach Management Plicy 1.0 Purpse The Data Prtectin Acts 1988 and 2003 impse bligatins n data cntrllers in Western Care Assciatin t prcess persnal data entrusted t them in a manner
More information7 October 2011. Re: Themed Inspection into Third Party Personal Injury Claims. Dear
7 Octber 2011 Re: Themed Inspectin int Third Party Persnal Injury Claims Dear During 2011 the Central Bank f Ireland ( Central Bank ) undertk a themed inspectin prject in relatin t the prcessing f third
More informationPrivacy Policy. The Central Equity Group understands how highly people value the protection of their privacy.
Privacy Plicy The Central Equity Grup understands hw highly peple value the prtectin f their privacy. Fr that reasn, the Central Equity Grup takes particular care in dealing with any persnal and sensitive
More informationSan Diego One-Stop Career Center Network PY 2011/2012 Revised June 2011
San Dieg One-Stp Career Center Netwrk PY 2011/2012 Revised June 2011 ADULT AND DISLOCATED WORKER PERFORMANCE POLICY 1. WIA requires a cmprehensive accuntability system t determine the effectiveness f services
More informationTAX CREDIT PROGRAMS FOR INTERNATIONAL FINANCIAL CENTRES SUMMARY OF THE PROGRAMS
TAX CREDIT PROGRAMS FOR INTERNATIONAL FINANCIAL CENTRES SUMMARY OF THE PROGRAMS OCTOBER 2015 TAX CREDIT PROGRAMS FOR INTERNATIONAL FINANCIAL CENTRES (IFCs) ELIGIBILITY CRITERIA Eligible activities A crpratin
More informationNew Hampshire. Address: New Hampshire Real Estate Commission 64 South Street Concord, NH 03301-3670
New Hampshire Gverning Agency New Hampshire Real Estate Cmmissin Website: http://www.nh.gv/nhrec/ Address: New Hampshire Real Estate Cmmissin 64 Suth Street Cncrd, NH 03301-3670 Telephne N.: (603) 271-2701
More informationFIREFIGHTER HEART AND CIRCULATORY MALFUNCTION BENEFITS PROGRAM STANDARD OPERATING GUIDELINES Approved by the DOLA Executive Director July 1, 2014
FIREFIGHTER HEART AND CIRCULATORY MALFUNCTION BENEFITS PROGRAM STANDARD OPERATING GUIDELINES Apprved by the DOLA Executive Directr July 1, 2014 Prgram Overview: As f July 1, 2014, the Department f Lcal
More informationPayroll Giving: Employer s Pack. You could make a world of difference
Payrll Giving: Emplyer s Pack Yu culd make a wrld f difference Cntents: Emplyer s Checklist Administratin Charges Payrll Giving Cntract Dnatin Chice Frm Infrmatin Sheet Scheme Administratin Checklist Sending
More informationUNIVERSITY INCIDENT PLANNING COMMITTEE TERMS OF REFERENCE
1. TITLE OF COMMITTEE UNIVERSITY INCIDENT PLANNING COMMITTEE University Incident Planning Cmmittee (IPC) 2. ESTABLISHMENT TERMS OF REFERENCE The University Incident Planning Cmmittee is established in
More informationDepartment of Economic Development. Vocational Training Financial Support Scheme Guidance Document. Updated December 2014
Department f Ecnmic Develpment Vcatinal Training Financial Supprt Scheme Guidance Dcument Updated December 2014 Cntents: 1. Purpse f the Dcument 2 2. Intrductin 2 3. Eligibility 3 4. Financial Assistance
More informationWhere to send the application: The Agency reviews applications and makes decisions for Exemptions for:
BACKGROUND SCREENING Applicatin fr Exemptin AUTHORITY: In accrdance with sectin 435.07, Flrida Statutes, persns disqualified frm emplyment may be granted an exemptin frm disqualificatin. The granting f
More informationexplaining in an open, transparent and accessible way how the University will treat students who have outstanding debt owed to the University.
University f Stirling Student Payment Plicy 1. Intrductin This dcument sets ut the University s plicy in relatin t the cllectin f student fees and charges payable t the University by current and frmer
More informationINFORMATIONAL NOTICE MISCELLANEOUS TAX 2013-01. Issued: January 02, 2013
INFORMATIONAL NOTICE MISCELLANEOUS TAX 2013-01 Issued: January 02, 2013 Pennsylvania Department f Revenue Guidelines fr Cllectin and Administrative Bank Attachment Required by Act 85 f 2012 Per the Tax
More informationSystems Support - Extended
1 General Overview This is a Service Level Agreement ( SLA ) between and the Enterprise Windws Services t dcument: The technlgy services the Enterprise Windws Services prvides t the custmer. The targets
More informationKey Steps for Organizations in Responding to Privacy Breaches
Key Steps fr Organizatins in Respnding t Privacy Breaches Purpse The purpse f this dcument is t prvide guidance t private sectr rganizatins, bth small and large, when a privacy breach ccurs. Organizatins
More informationISO Management Systems. Guidance on understanding the benefits of an ISO Management System
ISO Management Systems Guidance n understanding the benefits f an ISO Management System Welcme & Intrductins 4031 University Drive, 206, Fairfax, VA 22030 3 Grant Square, 243, Hinsdale, IL 60521 www.radiancmpliance.cm
More informationHow To Pass An Electrical Safety Test
ELECTRICAL EXAM KIT REV Octber 2012 FIELD SAFETY REPRESENTATIVE A B C Includes inf fr; Electricians, Certified Master Electricians, Prfessinal Engineers & Applied Science Technlgists This dcument cntains
More informationSources of Federal Government and Employee Information
Inf Surce Surces f Federal Gvernment and Emplyee Infrmatin Ridley Terminals Inc. TABLE OF CONTENTS General Infrmatin Intrductin t Inf Surce Backgrund Respnsibilities Institutinal Functins, Prgram and Activities
More informationTexas Woman's University University Policy Manual
Texas Wman's University University Plicy Manual Plicy Name: Plicy Number: 6.06 Date Passed: July 2004 Health Insurance Prtability& Accuntability Act (HIPAA) Date Reviewed: September 2008 Next Review: September
More informationDIVISION OF INFORMATION TECHNOLOGY
DIVISION OF INFORMATION TECHNOLOGY Cellphne/Tablet Repairs Overview Flrida Internatinal University s Divisin f Infrmatin Technlgy is seeking submissins frm prpsed Licensees wh are interested in perating
More informationTransportation Allowance Program
Transprtatin Allwance Prgram Respnsibilities, Prcedures and Guidelines I. INTRODUCTION This manual describes respnsibilities, prcedures and guidelines (including vehicle specificatins and reimbursable
More informationConnecticut State Department of Education 2014-15 School Health Services Information Survey
Cnnecticut State Department f Educatin 2014-15 Schl Health Services Infrmatin Survey General Directins fr Cmpletin by Schl Nurse Crdinatr/Supervisr This Schl Health Services Infrmatin Survey was designed
More informationTITLE: RECORDS AND INFORMATION MANAGEMENT POLICY
TITLE: RECORDS AND INFORMATION MANAGEMENT POLICY REFERENCE NUMBER: 14/103368 RESPONSIBLE DEPARTMENT: Crprate Services APPLICABLE LEGISLATION: State Recrds Act 1997 Lcal Gvernment Act 1999 Crpratins Act
More informationIMHU-HRM-A February 15, 2012 PAI SOP. Ft. Huachuca Personnel Asset Inventory - SOP
Ft. Huachuca Persnnel Asset Inventry - SOP I. Respnsible agencies are: Unit Battalin r separate cmpany S1 (S1) Brigade S1 Military Persnnel Divisin (MPD) Persnnel Autmatin Sectin (PAS) G1, AG, Military
More informationHow do I verify my Luxbet Account?
All bkmakers in Australia are required by Federal law t verify each custmer's identity befre withdrawals can be made frm their respective betting accunts. Luxbet, as a Nrthern Territry Licensed Crprate
More informationHSBC Online Home Loan Application Process
HSBC Online Hme Lan Applicatin Prcess Versin 1.0 Nvember 2005 Cpyright. HSBC Bank Australia Limited 2005 ALL RIGHTS RESERVED N part f this publicatin may be reprduced, stred in a retrieval system, r transmitted,
More informationLegal Issues Bulletin
Legal Issues Bulletin N. 8 reviewed May 2015 Claims fr lss f r damage t persnal prperty and use f private mtr vehicles by staff, parents and students Legal Issues Bulletin 39 - Preparatin and use f accident
More informationMalpractice and Maladministration Policy
TR340 Malpractice and Maladministratin Plicy This plicy aims t: Define malpractice and maladministratin in the cntext f CIM/CAM studying members, Accredited study centres (ASCs), examinatin centres, invigilatrs
More informationHIPAA Notice of Privacy Practices. Central Ohio Surgical Associates, Inc.
HIPAA Ntice f Privacy Practices Central Ohi Surgical Assciates, Inc. THIS NOTICE OF PRIVACY PRACTICES (THE NOTICE ) DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN
More informationImproved ADP and ACP Safe Harbor Plan Designs
Imprtant Infrmatin Plan Administratin and Operatin April 2000* Imprved ADP and ACP Safe Harbr Plan Designs WHO'S AFFECTED This infrmatin applies t defined cntributin plans with a 401(k) feature r emplyer
More informationADMINISTRATION AND FINANCE POLICIES AND PROCEDURES TABLE OF CONTENTS
CONTROL Revisin Date: 1/21/03 TABLE OF CONTENTS 10.01 OVERVIEW OF ACCOUNTING FOR INVESTMENT IN PLANT... 2 10.01.1 CURRENT POLICY... 2 10.02 INVENTORY MAINTENANCE AND CONTROL... 3 10.02.1 PROCEDURES FOR
More informationDrug Supply Management
SOP Reference Number: Page 1 f 9 Versin n. and date: Standard perating prcedure title: Drug Supply Management SOP Reference number: Versin Number and Date: Supersedes versin: Issue date: Review date: Authr
More informationWire Transfer Request
Wire Transfer Request Requirements and Instructins OFFICE OF DISBURSEMENTS Categry: Dcument Name: Payment Prcessing Wire Transfer Request - Requirements and Instructins Respnsible Department: Office f
More informationCOUNTY OF SACRAMENTO PLANNING AND ENVIRONMENTAL REVIEW
COUNTY OF SACRAMENTO PLANNING AND ENVIRONMENTAL REVIEW REQUEST FOR PROPOSAL fr ON-CALL CULTURAL RESOURCE SERVICES Release Date: Tuesday, March 10, 2015 Submittal Deadline: Mnday, April 13, 2015 by 5:00
More informationCLEARANCE REVIEWS FOR STUDENT RESTRICTION ISSUES OTHER THAN ACADEMIC PROGRESS
CLEARANCE REVIEWS FOR STUDENT RESTRICTION ISSUES OTHER THAN ACADEMIC PROGRESS Only the Ministry f Training, Clleges & Universities can cnsider clearance reviews fr mst ther student restrictin issues. These
More informationBridgeValley Community and Technical College Financial Aid Office 2015-2016 Maximum Hour Financial Aid Suspension Appeal Process
BridgeValley Cmmunity and Technical Cllege Financial Aid Office 2015-2016 Maximum Hur Financial Aid Suspensin Appeal Prcess T receive financial aid administered by BridgeValley Cmmunity and Technical Cllege,
More informationBIBH Duty Statements and Governance chart reviewed and approved April 2014. BIBH Executive Governance & Management Arrangements
BIBH Duty Statements and Gvernance chart reviewed and apprved April 2014 BIBH Executive Gvernance & Management Arrangements BIBH COMMITTEE CEO - Paul O Cnnell Executive Secretary - Brian Firth Executive
More informationBLUE RIDGE COMMUNITY AND TECHNICAL COLLEGE BOARD OF GOVERNORS
BLUE RIDGE COMMUNITY AND TECHNICAL COLLEGE BOARD OF GOVERNORS SERIES: 1 General Rules RULE: 17.1 Recrd Retentin Scpe: The purpse f this rule is t establish the systematic review, retentin and destructin
More information