IMAP FAQ (Internet Message Access Protocol)
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1 IMAP FAQ (Internet Message Access Protocol) Version 1.0 Edition of 04 July 2013 Contents 1 What is IMAP? Why switch from POP3 to IMAP? How do I set up IMAP in my program? Deleting a POP3 account with Outlook Adding an IMAP account with Outlook Adding an IMAP account with Mozilla Thunderbird /5
2 1 What is IMAP? Internet Message Access Protocol (IMAP) enables you to read s without removing them from the server. This is useful if you work on a laptop or mobile phone while on the move or at home. When you access your account, IMAP displays a list with the headers and senders of incoming s. You can then pre-sort your s and delete them immediately, without storing them locally on your computer. Each message can be marked as read, deleted or replied to using so-called flags. By double clicking, you can download the s you want to read. Downloaded s remain on the mail server and can be downloaded again from another device. s that you have finished with can be permanently deleted from any computer. 2 Why switch from POP3 to IMAP? With the POP3 protocol, downloaded s are deleted from the server, which means they cannot be downloaded again (e.g. from a laptop or via webmail). Accessing s via POP3 in Outlook includes the possibility of leaving copies of your messages on the server. However, the different server parameters often result in messaging interface problems. Furthermore, this system does not show when messages have been processed, read or replied to. 3 How do I set up IMAP in my program? In order to set up the IMAP account in your program (e.g. in Outlook), you need to delete the existing POP3 account and then set up an IMAP account. It is not possible to change the settings of the existing POP3 account on IMAP. However, this is not a problem for you, since the s are stored on the server. 2/5
3 3.1 Deleting a POP3 account with Outlook Launch Outlook. 2. In the Extras menu, click on Account settings. 3. Select the POP3 account you want to delete in the section. 4. Click Remove. 3.2 Adding an IMAP account with Outlook Launch Outlook. 2. In the Extras menu, click on Account settings. 3. Click new. 4. Click Microsoft Exchange, POP3, IMAP or HTTP and then click Next. 5. In the dialogue field, click Set up account automatically, check the box Manually configure server settings or additional server types and then click Next. 6. Click Internet , and then click Next. 7. Under Server information, choose IMAP account type. 8. In the Your Name box, enter your name exactly as you want it to appear on outgoing s. 9. In the address box, enter your address. 10. In the User Name box, type my @mydomain.ch. 11. In the Password box, type your password. 12. In the Incoming server (IMAP) box, type mydomain.ch. 3/5
4 13. In the Outgoing server (SMTP) box, type mydomain.ch. NB: IMAP4 is an access protocol. You must be able to send SMTP messages. 14. Click More settings, Advanced tab. 15. In the Incoming server (IMAP) box, type Click OK. 17. Click Next when you have finished, and then Finish. To set up IMAP on older versions of Outlook, you will find instructions by clicking the following link The incoming and outgoing server details are the same as above. 3.3 Adding an IMAP account with Mozilla Thunderbird Launch Mozilla Thunderbird. 2. In the File/New menu, click account. 3. In the Your name box, enter your name exactly as you want it to appear on outgoing s. 4. In the address box, enter your address. 5. In the Password box, enter your password. 6. Click Continue. 7. Check the IMAP box. 8. Check whether the settings are correct: User name 4/5
5 Incoming server (IMAP) mydomain.ch IMAP (Type) 143 (Port) SSL/TLS (deactivate) Outgoing server (SMTP) smtp.mydomain.ch SMTP (Type) 587 (Port) SSL/TLS (deactivate 9. If the details are correct, click Add. 10. If the details are wrong, click Edit. 11. Enter the server settings mentioned above. 12. Click Add. To set up IMAP on older versions of Mozilla Thunderbird, you will find instructions by clicking the following link: (in german) The incoming and outgoing server details are the same as above. If you have any questions, our technical support is available by telephoning freephone number or ing 5/5
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