TAP INTO THE FULL POTENTIAL OF MICROSOFT

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1 TAP INTO THE FULL POTENTIAL OF MICROSOFT

2 ADDRESSING TODAY S COLLABORATION Goodbye desk, goodbye office. Hello hotel room, home study and coffee shop. New ways of working and greater mobility are pushing the boundaries of the traditional office. With more employees working remotely and teams dispersed across global geographies, organisations need to ensure they can facilitate real-time collaboration. Employees need to share content. They need to analyse data. They need to communicate with internal and external stakeholders. They need to engage with social media. And they need to do it securely and efficiently and on any device. Microsoft SharePoint helps organisations address today s collaboration challenges. It can connect disparate teams. It can enhance productivity. It can increase organisational efficiency. Yet few organisations have tapped into the solution s full potential to achieve these benefits. Tactical deployments have resulted in SharePoint silos, which can be difficult to maintain and govern, while other organisations have unused licences going to waste. Whether you want to take advantage of the solution for the first time, or maximise the return for existing SharePoint implementations, Computacenter can help. We can deploy onsite or offsite, on a traditional or private cloud platform, or provide access via a public cloud solution. The launch of SharePoint 2013, with its advanced capabilities including advanced search, social networking and mobility options, provides organisations with the ideal to opportunity to rethink their workplace collaboration strategy. INTRANET/EXTRANET SEARCH TEAM COLLABORATION WEBSITE DOCUMENT MANAGEMENT BUSINESS INTELLLIGENCE PORTALS SOCIAL BUSINESS NETWORKING BUSINESS PROCESS IMPROVEMENT

3 Computacenter has a unique approach to implementing SharePoint, based on 12 years of experience and end-to-end service capabilities. Our SharePoint delivery model starts by helping customers understand their current and future collaboration requirements based on their business needs. We then match SharePoint s capabilities to these needs, which ensures the deployment remains business focused at all times. Computacenter provides professional services expertise throughout the deployment, including planning, design, user experience, development, testing, installation, migration, end user training, governance and support. DEFINE & AGREE PLAN & IMPLEMENT REALISE, MANAGE & REVIEW ON BOARD FURTHER CANDIDATES Strategy (Services vs. Point Solution) Centre of Excellence Platform Candidate Project Priority Services Model Information Architecture/ Management Governance Development Practices Transition & Adoption Platform Initial Candidates All aspects of SharePoint implementation STABILISATION DEVELOPMENT DEPLOY ENVISION PLANNING & DESIGN Using repeatable best practice processes, we work closely with customers to: Streamline deployments Our pre-built components and accelerator tools simplify the implementation of common requirements, such as creating internal collaboration sites. Accelerate time to value User adoption is fundamental to the success of any SharePoint project. Our services include educating users on benefits, identifying changes to working practices, and providing structured learning programmes, including classroom teaching. Simplify user access management Computacenter has created an automated SharePoint provisioning engine that enables organisations to offer self-service capabilities to users without compromising management and governance. Continue to get more from SharePoint By training IT staff to administrate, manage, update and govern SharePoint implementations, we help customers create their own internal SharePoint Centres of Excellence.

4 As well as assisting with individual projects, Computacenter is uniquely positioned to provide a complete SharePoint managed service. This includes system administration, database management and user access management via an innovative commercial model. Based on a monthly fee that initial incorporates SharePoint deployment costs, the service frees up internal resources while optimising the performance of SharePoint solutions. Thanks to the breadth of our skills and services, we can also help organisations deploy the underlying infrastructure needed to support SharePoint installations and assist with Microsoft Exchange and Lync integrations. This infrastructure can be hosted onpremise or off-premise using a traditional architecture or private cloud infrastructure based on Microsoft Azure. SharePoint is also available via Office 365 as a public cloud solution. Computacenter has extensive Office 365 experience, having been involved in some of the largest deployments in the UK. You can explore these different delivery options along with SharePoint 2013 at Computacenter s Customer Experience Centre (CEC) facility in Hatfield. Tailored interactive experiences enable organisations to see how specific features will benefit their user communities and facilitate collaboration. A FASTER TIME TO VALUE Whether updating an existing implementation or starting from scratch, we help organisations optimise their SharePoint environment. By working with Computacenter, organisations can: Get deployments right first time with our best practice processes Minimise the risk of project delays by addressing IT interdependencies Simplify project management by working with a single vendor Keep implementations aligned to business goals and needs Maximise adoption rates and achieve a faster time to value As a result, your organisation and its users will be able to tap unlock the full benefits of SharePoint and workplace collaboration. Goodbye fragmented deployments, idle licences and inefficient processes. Hello smarter decision-making, greater staff productivity and better business agility.

5 DELIVERING National Trust: improving communication among volunteers Challenge: The National Trust needed to improve the way it communicated with the 61,000 volunteers that keep its historic houses, gardens and monuments well maintained and open to the public. Solution: The organisation worked with Computacenter to implement the My Volunteering portal, which provides central access to news and acts as a central database for volunteer information. Results: The portal has improved the volunteering experience and helps people feel more involved. Harrods: engaging with a diverse workforce Challenge: Harrods wanted to enhance the way it engaged with its diverse workforce, which includes more than 8,000 full-time and part-time employees; associates hired by hosted brands; and a team of contractors that are recruited for peak periods. Solution: Computacenter helped Harrods develop a bespoke intranet that reflects the brand s identity. The project also involved implementing PCI regulations, Forms Based Authentication (FBA) and Active Directory. Results: The intranet meets the complex needs of the varied workforce and enables Harrods to comply with UK legislation around staff access to benefits and information.

6 With more than 12 years experience of SharePoint, Computacenter reduces implementation risks, costs and timelines. Our credentials include: Involvement in more than 300 SharePoint projects The UK s largest pool of SharePoint 2013 consultants One of just three SharePoint 2013 TAP (Technology Adoption Programme) Partners in the UK Gold SharePoint Partner status Tier One Managed SharePoint Partner End-to-end IT capabilities and services Structured best practice framework and acceleration tools More than 6,000 people have been trained on Microsoft SharePoint through our education programme What next? To find out more about how Computacenter could help your organisation realise the full potential of SharePoint, book an Innovation Workshop, or book onto one of our seminars. For more information: Contact your Computacenter Account Manager, call or Computacenter (UK) Ltd Hatfield Avenue Hatfield Hertfordshire AL10 9TW United Kingdom T: +44 (0) F: +44 (0) Computacenter is a leading independent provider of IT infrastructure services and solutions. From desktop to datacenter, we help our customers minimise the cost and maximise the value of IT to their businesses. We can advise organisations on IT strategy, implement the most appropriate technology, optimise its performance, and manage elements of our customers infrastructures on their behalf. Computacenter operates in the UK, Germany, France and the Benelux countries, as well as providing transnational services across the globe. Computacenter 2013

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