Cloud Engage Programme

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1 Cloud Engage Programme

2 What is the cloud? The cloud is a term used to describe the delivery of web based computing and storage capacity as a service to a community of end users. In the case of Office 365, information storage, computation, and software are located and managed remotely on servers owned by Microsoft. This infrastructure is located online so you can access your files virtually anywhere from a desktop, laptop, or mobile phone. Office 365 is Microsoft's cloud offering, it is secure, provides anywhere access to and calendars, Office Web Apps, web conferencing, and file sharing. Polymorph's Cloud Engage Programmes have been designed to move businesses of all sizes to the cloud, using Microsoft Office 365, simply, securely and affordable. The programmes consist of a fixed cost per user per month package which includes consultancy, migration planning, business applications*, training, post deployment support and product updates, helping you to maximise your opportunities with the cloud. Today businesses have to do more with less. It s about staying close to your customers, focusing on your business differentiators and being more agile than competitors. Microsoft's cloud offering, Office 365 can help you achieve those goals with rich features, a familiar Microsoft Office experience and guaranteed 99.9 percent up-time. As a Microsoft Gold Partner Polymorph can help you move to the cloud simply, safely and affordable through our Cloud Engage Programmes. Cloud Engage programmes Cloud computing can be confusing, with businesses often unsure of how safe it is and how they can incorporate it within their business structure. To help combat these fears we have developed a series of Cloud Engage Programmes, providing everything you need to know about how to move to the cloud, simply, safely and affordable. Each program has been developed to include every capability you require from consultancy, development, on-site training, post deployment support and product updates. The Cloud Engage Programmes bring together the power of Microsoft Office 365 which is suitable for businesses of any size from one user through to enterprise organisations, with cloud versions of Office Professional, Exchange Online, SharePoint Online and Lync Online, helping you to maximise efficiency within your organisation. Why choose Cloud Computing? Safe Affordable Reliable Keeps you in control Access it virtually anywhere Teams manage projects better * Only as part of Cloud Engage Plus and Pro

3 Why choose Polymorph? We are an IT services company with a first class track record of providing consultancy, solutions and support services to meet a wide range of business needs since February We have successfully built loyal long term partnerships with our customers including organisations in all sectors from large multinationals through to small and medium sized businesses. We offer bespoke software, flexible support and maintenance and off-the-shelf packages. Our highly experienced team of business and technical consultants are here to help you move safely to the cloud. We offer expert services in the following core areas Providing bespoke software development and off-the-shelf software solutions. Providing support services for replacing or supporting in-house services and help desk. Providing print design, digital design, web and online marketing. Microsoft & IBM Business Partners Our technical focus is around Microsoft and IBM technologies, in particular Microsoft SharePoint, Exchange and Office 365 and all underlying infrastructure. In addition we have significant experience in IBM Lotus Domino / Notes. We enjoy a close working relationships with both Microsoft & IBM and are a Microsoft Certified Gold Partner and an IBM Premier Business Partner. Consolidated range of products and services We provide a consolidated range of products and services from bespoke application development, e- business solutions, upgrades, migrations, strategic consultancy, training, project and knowledge management. In addition, through our national support centre, we provide a full range of support services to our customers including remote and on-site desktop and server support, bespoke and third party application support and upgrade or migration services. Key to our success The key to our success is forming close and lasting relationships with our customers and delivering solutions designed to meet the business objectives and with the people who use them in mind. By gaining a clear insight into the challenges our customers face, we help them to develop, or select and implement the most appropriate solutions. We are an ISO9001 accredited company and take a quality approach to all aspects of their work. Secure low risk solution In today s economic climate, it s important to know that we are financially secure. With no debt and a low risk approach to business, we are here to support you for the long term.

4 Level 1 Cloud Engage Lite What s Included The Cloud Engage Lite package provides you with all you need to get setup on Office 365 and beyond. We will deliver a tailored migration plan which enables full and efficient transition of your users and mailboxes. We will then action this plan alongside your business, or manage the process entirely depending on your needs. After the migration is complete we will be immediately available to support you to ensure everything runs smoothly. Introduction to Office 365 One of our Technical consultants will attend an on-site meeting to discuss the full benefits of Office 365 to ensure that as a business you can maximise your cloud investment, drive collaboration and efficiency across all areas of your organisation. Migration strategy Our Exchange consultants will work with you to create a tailored migration plan and ensure that our strategy and approach accurately reflect your business goals. We will create a specific migration plan to match your requirements. User Account Migration Using the customised plan, we will undertake the Office 365 migration either working alongside your existing technical staff to ensure a strong level of knowledge transfer, or a complete managed migration undertaken purely by us. Post Migration Support Service Management As part of the Cloud Engage Lite Programme, we will undertake a quarterly health check review of your mailboxes and configuration to ensure that everything is running smoothly. Additional Services Additional support agreements will be discussed with you to determine how you could benefit from a managed support contract.

5 Level 2 Cloud Engage Plus What s Included The Cloud Engage Plus package will provide you with all you need to get set up on Office 365. We will provide you with a tailored migration plan to enable full and efficient transition of your users and mailboxes. We will then action this plan alongside your business, or manage the process entirely depending on your needs. After the migration is complete we will be immediately available to support you to ensure everything runs smoothly. Introduction to Office 365 One of our Technical consultants will visit you on-site and discuss the full benefits of Office 365, ensuring that your business can maximise your cloud investment and drive collaboration and efficiency across all areas of your organisation. We will also discuss with you and offer guidance on augmenting your business strategy inline with technology to ensure that you optimise your productivity. Migration Strategy Our Exchange consultants will work with you to create a tailored migration plan and ensure that our strategy and approach accurately reflect your business goals. Along with the planning for your user migration, we will create a tailored plan to migrate your business applications onto the Office 365 platform. Migration Process Using your bespoke plan we will undertake the migration, either working alongside your existing technical staff to ensure a strong level of knowledge transfer, or a complete managed migration undertaken purely by us. This migration process will also include the migration of your existing business applications to Office 365. We also have a suite of business applications that we have designed to meet some of today's productivity challenges including Document Management, Policies and Procedure Control, Holiday/Absence Requests, Expenses Management, Purchase Requests, Capital Expenditure Requests and many more. Training Upon completion of the migration process, we will provide administration and application maintenance training to ensure that you remain in control of your systems. Post Migration Support Following the migration process, we will give you three days of post migration support to use with our service desk to ensure that we capture any issues that may have arisen from the migration and ensure that your and business apps are functioning as expected. Service Management As part of the Cloud Engage Plus Programme, we will undertake a quarterly health check review of your mailboxes and configuration, in addition to ensuring your business applications are running smoothly. We will also keep you up to date with the latest technology announcements that could further enhance your business. Additional Services Additional support agreements will be discussed with you to determine how you could benefit from a managed support contract.

6 Level 3 Cloud Engage Pro Whats Included The Cloud Engage Pro package will provide you with all you need to get set up on Office 365. We will provide you with a tailored migration plan to enable a full and efficient transition of your users and mailboxes. We will then action this plan alongside your business, or manage the process entirely depending on your needs. After the migration is complete we will be immediately available to support you to ensure everything runs smoothly. Introduction to Office 365 One of our Technical consultants will visit you on-site to discuss the full benefits of Office 365, to ensure your business can maximise your cloud investment, drive collaboration and efficiency across all areas of your organisation. We will also discuss and offer guidance on augmenting your business strategy which is in-line with technology which helps ensure that you optimise your productivity. In addition we will also work with you to develop a technology strategy roadmap to help plan out the life-cycle and evolution of your systems. Migration Strategy Our Exchange consultants will work with you to create a tailored migration plan and ensure that our strategy and approach accurately reflect your business goals. In addition to the planning for your user migration, we will also create a tailored plan to migrate your business applications onto the Office 365 platform. Finally we will also produce a tailored plan to migrate any existing application data that you may wish to retain during the process. Migration Process Using your bespoke plan, we will undertake the migration either working alongside your existing technical staff to ensure a strong level of knowledge transfer, or undertake the complete managed migration ourselves. This migration process will include the migration of data between your existing business applications and your new cloud based business apps. Training Upon completion of the migration process, we will provide administration and application maintenance training so you remain in control of your systems. We will also provide tailored application development training for your employees to help enhance your cloud based business services. Post Migration Support Once the migration process is complete we will provide you five days of post migration support to use with our service desk to ensure capture and resolve any issues that may have arisen from the migration and ensure your and business apps are functioning as expected. Service Management As part of the Cloud Engage Pro Programme, we will undertake a quarterly health check review of your mailboxes and configuration, as well as your business applications to ensure that everything is running smoothly. We will also keep you up to date with the latest technology announcements that could further enhance your business. We will also provide a monthly on-site visit from one of our consultants to ensure progress and evolution of your system is on target against your original strategic goals set at the start of the process. These days will be used to provide additional consultancy, development or training as required. Additional Services Additional support agreements will be discussed with you to determine how you could benefit from a managed support contract.

7 Polymorph Limited The Heath Business & Technology Park, Runcorn, Cheshire. WA7 4QX Tel +44 (0) / Fax +44 (0) /

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