How to use your new phone

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1 Hw t use yur new phne Manufacturer: Mdel: Descriptin: Tshiba DP5022F-SD Digital business telephne with 4-line LCD display. Hearing Aid Cmpatible

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3 Cntents Phne layut Adjust the angle f the phne Buttn verview Making a call Answering a call Functins during a call Other functins Lift emergency

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5 Phne Layut Phne Extensin Name Phne Extensin N. Incming Call Light Night Service Day / Date / Time Incming BT Lines Micrphne Buttn Speaker Buttn Vlume Up/Dwn Intercm Buttn Redial Buttn Transfer Buttn Hld Buttn

6 Adjust the angle f the phne 1 Press and hld the adjustment bar at the rear 2 Rtate the phne t the desired angle, then release the adjustment bar

7 Buttn Overview Buttn Functin / Operatin Micrphne This tggles between Micrphne and Mute. When this key is lit yu can use the phne handsfree. When the buttn is pressed the red light ges ff and the micrphne in the telephne AND the handset are bth muted Speaker Press t tggle the Speaker n/ff during a call. T start a handsfree call; press the speaker buttn, t end the call press the buttn again Vlume Press and release the vlume cntrl t adjust the vlume level ne step at a time. Redial Transfer Hld Exclusive Hld + Press this buttn t redial the last number called (internal extensin r external number) Nte: External numbers must be prefixed with a 9 fr this t wrk, if an external line is selected manually the redial functin will nt be able t dial an external number. Press this buttn during a cnversatin places the call in t the transfer waiting state Dial the extensin yu require When the extensin answers, annunce the caller and then hang up If the persn n the extensin desn t want the call, wait fr them t hang up and the caller will be returned t yu If there is n reply press the flashing green buttn t retrieve the caller t yur phne Press this buttn t place an internal r external call n hld. The line light flashes slwly. This will mute the micrphne and the speaker until the call is retrieved. T retrieve the call n the same phne lift the handset and then press the flashing green light. T retrieve the call frm anther phne lift the handset and then press the flashing red light. Press this buttn twice t place an internal r external call n exclusive hld. The line light flashes quickly. This will mute the micrphne and the speaker until the call is retrieved. The call can nly be retrieved frm the phne where it was placed n exclusive hld by pressing the flashing green light.

8 Making a Call There are three ways t make a call frm yur digital telephne: Ht dialling Speaker Buttn Handset Ht Dialling Just dial the extensin number yu want, which will be shwn n the display as yu dial, r t make an external call press 9 befre dialling the number yu require. When yu start t dial the Intercm, Speaker and Micrphne buttns light up. Call prgress can be heard thrugh the speaker. When cnnected, yu can cntinue the call via the speakerphne r lift the handset and cntinue the cnversatin using the handset. Press the speaker buttn. Dial tne plays thrugh the speaker and the Intercm, Speaker and Micrphne buttns light Speaker Buttn up. Dial the extensin number yu want, which will be shwn n the display as yu dial, r t make an external call press 9 befre dialling the number yu require. Call prgress can be heard thrugh the speaker. When cnnected, yu can cntinue t use the speakerphne r lift the handset and cntinue the cnversatin. Handset Lift the handset, and then dial the extensin number yu want, which will be shwn n the display as yu dial. T make an external call press 9 befre dialling the number yu require. Dial tne plays thrugh the handset earpiece. The Speaker and Micrphne LED s d nt light. The number yu dial will be shwn n the display. When cnnected, yu can cntinue t use the handset r switch t the speakerphne by pressing the Speaker buttn and then replacing the handset. T summn the emergency services - DIAL 9 then 999

9 There are three ways t answer a call: Handset Answering a Call Pick up the handset and the telephne autmatically answers the ringing line. On sme phnes yu may have t press the buttn assciated with the ringing line (flashing green LED). Speaker Buttn Intercm Buttn Press the Speaker buttn and the telephne autmatically answers the ringing line. On sme phnes yu may have t press the buttn assciated with the ringing line (flashing green LED). Once cnnected, yu can cntinue n the speakerphne r lift the handset. Press the flashing green Intercm buttn and the telephne autmatically answers the call. Once cnnected, yu can cntinue n the speakerphne r lift the handset.

10 Functins available during a call are: Functins During a Call Transfer Hld Vlume Press this buttn during a cnversatin places the call in t the transfer waiting state Dial the extensin number yu require When the extensin answers, annunce the caller and then hang up If the persn n the extensin desn t want the call, wait fr them t hang up and the caller will be returned t yu If there is n reply press the flashing green buttn t retrieve the caller t yur phne Press this buttn t place an internal r external call n hld. This will mute the micrphne and the speaker until the call is retrieved. T retrieve the call n the same phne lift the handset and then press the flashing green light. T retrieve the call frm anther phne lift the handset and then press the flashing red light. Handset During the call t adjust the handset vlume press the Vl t increase vlume r Vl t decrease vlume. When yu hang up, the vlume returns t the default setting. Speaker T adjust the speaker vlume fr internal/external calls, whilst listening t the caller via the speakerphne - Press the Vl t increase vlume and Vl t decrease vlume. This vlume setting applies t all calls until changed again.

11 Other Functins With the phne in its nrmal mde, ther functins available are: Night Service During the day there are nly specific phnes that ring when an incming call is received n an external line, that way care staff dn t have t deal with incming calls. When receptin is unmanned at night, then the fllwing prcedure shuld be used frm the receptin phne (nrmally nly extensin 200) - 1. Press the Night Service buttn 2. Press 3 3. The light n the Night Service buttn will nw be illuminated 4. Incming calls will nw ring multiple phnes thrughut the building, including the DECT crdless phnes T deactivate the Night Service functin frm the receptin phne 1. Press the Night Service buttn 2. Press 1 3. The light n the Night Service buttn will nw g ff 4. Incming calls will nw nly ring specific phnes, e.g. receptin and admin Ringer Vlume Answer the frnt dr T adjust the ringer vlume Press and hld the Vl t increase ringer vlume r Vl t decrease the ringer vlume. Release the buttn at the desired vlume level Depending n the layut f the prperty the phne display will shw the caller ID as Frnt dr r Inner dr r Outer dr Once yu have spken t the visitr yu can then unlck the dr frm the telephne by slwly pressing the # buttn 3 times, i.e. # (pause) # (pause) # Yu will hear the intercm unit beep in the earpiece nce it accepts the dr pen cmmand (# # #) Nw hang up the phne by replacing the handset.

12 Lift Emergency Ntes fr the lift emergency call system When the emergency Bell buttn in the lift is pressed, the lift will autmatically dial several phnes within the building. If yu answer the call there will be a cuple f secnds silence fllwed by a pre-recrded message that yu shuld listen t. The nce the message has finished, after a cuple f secnds there will be a beep. YOU MUST PRESS THE * BUTTON AT THIS POINT! This is an acknwledgement t the lift that smene has answered the call. If yu dn t press the * buttn the lift will call yu repeatedly until yu d! Once yu have acknwledged the call yu can have a tw way cnversatin with the persn trapped in the lift t ffer reassurance that help is n the way. When yu have finished talking t the persn in the lift, YOU MUST PRESS THE 0 BUTTON BEFORE YOU HANG UP! If yu dn t the lift will repeat the entire prcess frm the beginning and call yu repeatedly until yu d! FOR DETAILED INSTRUCTIONS ON HOW TO DEAL WITH AN EMERGENCY CALL FROM THE LIFT, PLEASE REFER TO THE INSTRUCTIONS FROM THE LIFT MANUFACTURER

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