About Your Telephone... 3 Conventions... 7 Feature Finder... 8 Answer a Call Make a Call Redial Hold Mute...

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2 Abut Yur Telephne... 3 Cnventins... 7 Feature Finder... 8 Answer a Call Make a Call Redial Hld Mute Bridged Calls Transfer Cnference Call Lg Cntacts Call Frwarding All Calls Send All Calls Message Directry Telephne Settings Dialing Numbers while n Campus Tnes and Their Meanings Ringing Tnes Handset Tnes Trubleshting Glssary Last Updated

3 Abut Yur Telephne Yur telephne prvides many features, including a Phne screen fr viewing and managing yur calls, a Call Lg, a Cntact list (speed dial), a menu f ptins and settings, and access t yur vic . The 9611G IP Telephne prvides this infrmatin in clr. 3

4 9611G IP Telephne Buttn/Feature Descriptins Number Name 1 USB Prt 2 Message Waiting Indicatr 3 Phne Display 4 Features and Call Line Appearances 5 Sftkeys 6 6 OK Navigatin Arrws Descriptin Yu can recharge a battery-pwered device using yur phne's USB prt. Cnnect the device t yur phne with a USB cable t recharge it. An illuminated red light in the upper-right crner f yur phne indicates yu have vic messages waiting. If Visual Alerting is enabled, this light flashes when yu receive an incming call. The first line shws status infrmatin such as the time and date, primary extensin, errr indicatins, and missed calls. The secnd line, called the Status Line, prvides infrmatin, such as when yu can use the right r left navigatin arrws t view alternate screens r menus. The Status Line als prvides messages related t the current applicatin r the actins that must be perfrmed n a screen. Call appearances appear belw the Status Line. The number f call appearances available t make r receive calls depend n hw yur phne is administered. The line buttns with integrated LEDs shw which lines are in use and crrespnd t the lines n the display. Press the line buttn t select that line. In case f an incming call, the green LED blinks. While the Deskphne is ff hk, bth the red and the green LED glw. Lines als indicate if a feature, is enabled r disabled in the Feature, view. The green LED glws t indicate that a feature is enabled. When yu turn ff the feature, the LED turns ff. Use the sftkeys t act n bjects displayed n the screen. The sftkey labels shw yu the actin that each key prduces. The labels and the actins vary depending n the bject that is selected. Use the up and dwn navigatin arrws t scrll thrugh lists. Use the right and left navigatin arrws t navigate between menus r t mve the cursr during text input. Press the OK buttn fr a shrtcut t an actin. Fr example, when yu select a call lg entry, pressing OK dials the number. 7 Phne Press Phne t view and manage yur calls. 8 Message Press the Message buttn t cnnect directly t yur vic system. 9 Cntacts Press Cntacts t view the entries in yur cntact list. 10 Avaya Menu Press Avaya Menu t cnfigure ptins and settings, access the brwser, lg ut, r view netwrk infrmatin. 11 Call Histry Press Histry t view a list f yur utging, incming, and missed calls. 12 Vlume Press vlume t adjust the vlume f the handset, headset, speaker, and ringer. 13 Mute Press Mute t mute a call in prgress. T take a call ff mute, press Mute 4

5 14 Speaker 15 Headset again. Press Speaker t use the speakerphne. T take a call ff speakerphne, lift the handset and press Speaker. Press Headset t use the headset if it is cnnected. Only HIS headset crds are cmpatible with yur phne. Yur Telephne Number Yur telephne number is displayed n the right-side f the screen as a 5-digit number within the yellw Line Buttn lines. If the first digit f the number is a 2, yur phne number is xxxx. If the first digit f the number is a 3, yur phne number is xxxx. If the first digit f the number is a 4, yur phne number is xxxx. If the first digit f the number is a 5, yur phne number is xxxx. Yu may have an additinal lcal number assigned t yur phne if yu reside in Grand Rapids, Detrit r Macmb Cmmunity Cllege. Fr example, if yur phne displays the number 31855, yur phne number is Scrlling and Navigatin When navigating thrugh the ptins and features n yur telephne display, use the navigatin arrws t scrll and buttns t select lines r ptins. Use the up and dwn navigatin arrws t scrll up r dwn thrugh lists. Use the right and left navigatin arrws t g t ther screens when indicated by the Prmpt Line r t mve the cursr right r left when entering text. When yu scrll t a line n the display, that line is selected. The selected line is highlighted with a yellw highlight and a yellw carrt n the right side f the screen. The sftkey labels will change accrding t the ptins available fr the highlighted line. The OK buttn is a shrtcut fr the default actin. Fr example, when yu select an entry in yur Cntacts list, pressing OK places a call t that persn. Telephne Stand Yur telephne can be placed in tw psitins, a lwer psitin and an upright psitin. T switch the phne frm the lwer psitin t the upright psitin (r visa versa), slide the stand t the left until it becmes lse and rtate the stand 180. Line up the tabs n the back fr the psitin yu wish t keep and lck in place by sliding it right. If yur phne is in the upright psitin, reverse the tab lcated belw the switchhk in the tp ear piece pcket (n the frnt f the phne). This will keep the handset seated in the crrect psitin. Yu will need a small screwdriver t lift this tab ut. 5

6 Avaya Menu Yu can use the Avaya Menu t adjust and custmize ptins and settings fr yur telephne. When yu press the Avaya Menu buttn, yu see the fllwing menus. Avaya Menu > Optins & Settings > VPN Settings >Abut Avaya ne-x Optins & Settings lets yu change yur call settings, persnalize buttn labels, adjust brightness, select yur ringing pattern, and mre. Abut Avaya ne-x prvides the release number f yur telephne sftware. Optins & Settings The Optins & Settings menu cntains chices fr: Call Settings Applicatin Settings Screen & Sund Optins Advanced Optins Call Settings includes chices fr autmatically displaying the Phne screen when yu get an incming call r when yu place a call, turning call timers n r ff, cntrlling hw Redial wrks, turning Visual Alerting n r ff, and mre. Applicatin Settings includes chices fr persnalizing buttn labels, turning call lgging n r ff and including bridged calls in yur call lg. Screen & Sund Optins includes chices fr adjusting yur phne's brightness and cntrast, ring pattern, language selectin, and buttn clicks and tnes. Advanced Optins includes chices fr backing up and restring yur settings, ptins, and buttn labels. Yu can als set the Autmatic Gain Cntrl (AGC) fr yur handset, headset, and/r speaker audi. 6

7 Features Menu The Features menu gives yu access t advanced telephny features, such as Directry, Call Frwarding, Speed Dial, and Abbreviated Dial buttns. Directry allws yu t dial ther users n yur system by name. Yu can use Send All Calls and Call Frward t have yur incming calls sent t ther numbers. EC500 allws yu t answer yur incming calls frm yur desk phne r anther phne. Frwarding features are als listed in the Frward menu. The particular features available t yu depend n what yur administratr has assigned t yur phne. The LED next t the feature name n the Feature menu indicates whether the feature is currently n r ff. If the light is n and a check mark displays t the left f the feature label, the feature is n. Fr mre infrmatin abut what features and ptins are available fr yur extensin, cntact MSU Telecm Systems at T access the Features menu frm the Phne screen, scrll right t access the Features menu. When yu want t return t the main Phne screen, press Phne r scrll t the left. Cnventins Cnventins Used in the Prcedure Descriptins Feature and Feature xxxxx LWC CnLWC AutCB Timer {handset tnes} Each f these represents a buttn that has a feature assigned t it. The buttn is labeled with the feature name, smetimes fllwed by an extensin number (shwn as xxxxx ) r a persn's name. Infrmatin that is ffset represents the display screen. The secnd line appearing n the display will mst likely list the features yu can access with the sftkeys. The tne that appears in curly qutes after a step, such as {dial tne}, indicates what yu shuld hear frm yur handset (r speakerphne) after successfully perfrming that step. Special Instructins Use the fllwing special instructins fr perating yur telephne. T perate a feature, yu must have the handset ff-hk r the speaker r speakerphne n unless therwise nted. 7

8 If yu receive an intercept tne (high-pitched, alternating high and lw tne) while attempting t perate any feature, yu have taken t much time t cmplete a prcedural step r have made a dialing errr. Hang up, get dial tne, and return t Step 1. Feature Finder Answer a Call Prvides the prcedures fr answering a call. When yu receive an incming call, the incming call is usually selected autmatically. Hwever, if yu are already n a call r if yu receive mre than ne incming call at a time, yu may need t select the call yu want t answer manually. If yu d nt have the G t Phne Screen n Ringing ptin enabled, yu must press Phne t chse a line r view call ptins. Make a Call Prvides prcedures fr making a call. Redial Permits yu t redial a recently dialed number. Hld Puts a call n hld until yu can return t it. While a call is n hld, yu can place anther call, activate anther feature, answer a waiting call, r leave yur telephne t perfrm anther task. Use when yu have a call yu d nt wish t drp, but which yu have t interrupt briefly t d smething else. Mute Fr turning ff (and then back n again) the micrphne s the ther persn n the call cannt hear yu. If a call is n mute and yu switch between the handset, headset, r speakerphne, the mute will be turned ff. When the Mute buttn light is n, the call is muted. Bridged Calls Yur phne may shw ne r mre bridged lines n the display screen in additin t yur wn lines. A bridged line typically belngs t smene else, but bridging allws yu t see if that line is in use, answer calls n that line, r jin a call in prgress n that line frm yur telephne. Yu can als make utging calls n a bridged line when it is nt in use. 8

9 Transfer Transfers a call frm yur telephne t anther extensin r utside number. Use when yur caller needs t speak further with smene else. Cnference Lets yu speak with up t five peple in different lcatins n the same call. Additinal cnferencing ptins may be available thrugh Expanded Meet-Me Cnferencing. Cntact yur system administratr fr mre infrmatin abut this feature. Call Lg When yu have ne r mre missed calls, the Call Lg buttn lights and the Missed Calls icn and the number f missed calls display n the tp line. Cntacts Permits yu t use yur cntact list as an address bk. Yu can save up t 250 names and telephne numbers. Call Frwarding All Calls Allws yu t set a number t which yur calls will be frwarded, r turn ff call frwarding if it is already n. Yu must enter the telephne number where the calls will be frwarded each time yu use this feature. If call frwarding is turned n, a Frwarding icn appears n the tp line f yur display screen. The frwarding features available n yur phne depend n the ptins yur system administratr has set. Fr mre infrmatin abut the ptins available t yu, cntact yur system administratr. Send All Calls Sends yur incming calls directly t vic . Incming calls ring nce at yur extensin and then g directly t a number which is set by MSU Telecm Systems. If the SAC feature is administered n yur phne, a SendAll sftkey appears n the Phne screen. Pressing SendAll turns Send All Calls n. If it is already n, pressing SendAll turns it ff. Yu can als turn Send All Calls n r ff by using the telephne Features list. The frwarding features available n yur phne depend n the ptins yur system administratr has set. Fr mre infrmatin abut the ptins available t yu, cntact yur system administratr. 9

10 Message The lighted Message buttn and a red light n the upper right-hand crner f yur telephne indicate when yu have messages waiting. Yur messages are an administered functin. Cntact yur system administratr with any questins. Directry Searches fr the extensin f anther user in yur lcatin by allwing yu t key in the user's name with the dial pad. Use as a handy quick reference surce fr extensin number infrmatin. Telephne Settings Allws yu t cnfigure varius settings t utilize advanced features f yur telephne. Answer a Call T answer an incming call: 1. If yu are nt n anther call, lift the handset, r press the line buttn next t the incming call r press Speaker t answer using the speakerphne, r press Headset t answer using the headset. If yu are n anther call, frm the Phne screen, scrll t the line with the incming call and press Answer r OK. Yu are cnnected t the incming call. Nte: T autmatically display the Phne screen whenever yu receive an incming call, set the G t Phne Screen n Ringing ptin t Yes. T send an incming call directly t vic 1. Press T Vmail. The incming call ges directly t vic . T ignre an incming call: 1. Press Ignre. 10

11 The ringer is turned ff fr the currently incming call. Make a Call T make a call: 1. If yu are nt n a call, dial the number yu want t call. r, Lift the handset, press Speaker, r select an available line buttn, then dial the number yu want t call. The call is placed. T call a persn frm the Cntacts list: 1. Press Cntacts. 2. Select the persn r number yu want t call. 3. Press Call r OK. The number is dialed. T redial a number: 1. Frm the Phne screen, press Redial. Nte: The last number will be redialed r yu will see a list f the mst recent numbers that yu have dialed, frm which yu can select ne t redial. 2. If a list f the mst recent numbers that yu have dialed is displayed, select the ne yu want t redial. 3. Press Call. The number is redialed. T call a persn frm the call lg: 1. Press Call Lg. 2. Select the persn r number yu want t call. 3. Press Call r OK. The number is dialed. 11

12 Redial T redial a number: 1. Frm the Phne screen, press Redial. Nte: The last number will be redialed r yu will see a list f the mst recent numbers that yu have dialed, frm which yu can select ne t redial. 2. If a list f the mst recent numbers that yu have dialed is displayed, select the ne yu want t redial. 3. Press Call. The number is redialed. Hld T put a call n hld: 1. Frm the main Phne screen, select the line yu want t put n hld. 2. Press Hld. The call is placed n hld. T retrieve a call frm hld: 1. Press Resume. The held call is retrieved. Mute T mute a call: 1. Press the Mute buttn. The Mute buttn light turns n. The ther persn cannt hear yu. T unmute a call: 1. Switch between the handset, headset, r speakerphne. 12

13 r, Press the Mute buttn again. The Mute buttn light turns ff. The call is unmuted and the ther persn can hear yu again. Bridged Calls T answer a call n a bridged line: Answering a call n a bridged line is basically the same as a call n a primary line. If the ringing line is selected, yu can answer by picking up the handset r by pressing Speaker r Headset r Answer. 1. Select the bridged call that yu want t answer. Nte: The ringing line will be selected autmatically if there are n ther active calls. If yu are n anther call when a call cmes in t a bridged line, yu have t select the ringing line (just like fr an incming call t a primary line). 2. Press Answer. Yu are cnnected t the incming call. T make an utging call n a bridged line: Nte: When yu make a call n a bridged line, yu are using anther persn s line. The caller ID will shw the call as cming frm yu r cming frm the persn whse line yu are using. If yu have any questins abut hw the name r extensin displays t the persn yu are calling, cntact MSU Telecm Systems. 1. Select the bridged line yu want t use. 2. Press OK. {dial tne} 3. Dial the telephne number, r call the persn frm the Cntacts list, r call the persn frm the Call Lg list. The utging call is placed. 13

14 T jin a call n a bridged line: 1. Select the line assciated with bridged call in prgress that yu want t jin. 2. Press Bridge. Yu are cnnected t the call. Transfer T transfer a call: 1. Frm the Phne screen, select the line yu want t transfer. 2. Press Transfer. 3. Dial the telephne number, r call the persn frm the Cntacts list, r call the persn frm the Call Lg list. 4. Press Cmplete. The call is transferred. Cnference T add a persn n hld t a cnference call: 1. Frm the Phne screen, select yur active call. 2. Press Cnf. 3. Select the call n hld that yu want t add t the cnference. 4. Press Resume t take the call ff hld. 5. Press Jin t add the persn t the cnference call. The new persn is added t the active call. T set up a cnference call: 1. Frm the Phne screen, select yur active call. 2. Press Cnf. 3. Dial the telephne number, r call the persn frm the Cntacts list, r call the persn frm the Call Lg list. 4. Press Jin t add the persn t the existing call. The new persn is added t the active call. 14

15 T drp the last persn added t cnference call: 1. Frm the Phne screen, select yur active call. 2. Press Drp. The last persn added t the cnference call is drpped. T drp a persn frm a cnference call: 1. Frm the Phne screen, select yur active call. 2. Press Mre then Details. 3. Select the persn yu want t drp. 4. Press Drp. The selected persn is drpped frm the cnference call. T put a cnference call n hld: 1. While yu are n the cnference call, press Hld. The cnference call is put n hld. The ther parties can still talk t each ther. 2. Press Resume r OK t resume the cnference call. T retrieve a cnference call frm hld: 1. Press Resume r OK. The cnference call is retrieved frm hld. T mute a persn n a cnference call: Nte: The individual muting feature is nt available n all phnes. If yu d nt see Silence when yu chse a persn, yu cannt mute that persn. 1. During a cnference call, frm the Phne screen, press Mre > Details. 2. Select the persn yu want t mute. 3. Press Silence. The persn is muted. 15

16 T unmute a persn n a cnference call: 1. Press Silence. The persn is unmuted. Call Lg T view the call lg: 1. Press Histry. Nte: Yu can g t the tp f the list by pressing Histry again. 2. Scrll t the right r left t view separate lists f yur answered, utging, r missed calls lists. T view call lg details: 1. Press Histry. 2. Select the number yu want t view. 3. Press Details. 4. T return t the list view, press Back. T call a persn frm the call lg: 1. Press Histry. 2. Select the persn r number yu want t call. 3. Press Call r OK. The number is dialed. T add an entry frm the call lg t yur Cntacts list: 1. Press Histry. 2. Select the number yu want t add t yur Cntacts list. 3. Press +Cntact. 4. Edit the name and telephne number, if necessary. 16

17 5. Press Save. The new entry is added t the Cntacts list. T clear all entries frm the call lg: Clearing all entries frm a call lg might r might nt delete all f the entries in every lg. Fr example, if yu are viewing the Outging Calls list, nly utging calls are deleted frm the call lg. Hwever, if yu are viewing the All Calls list, pressing Clear All deletes all calls frm the call lg. 1. Press Histry. 2. Select the list yu want t delete. 3. Press Mre. 4. Press Clear All. The display requests cnfirmatin. 5. Press Clear All again r OK t cnfirm. All f the entries frm the list yu were viewing are deleted. T remve an entry frm the call lg: 1. Press Histry. 2. Select the number yu want t delete. 3. Press Mre > Delete. The display requests cnfirmatin. Nte: If yu want t cancel and exit this prcedure press Cancel. 4. Press Delete. The selected call lg entry is deleted. T tggle call lgging n r ff: 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Applicatin Settings. 5. Press Select r OK. 6. Select the type f call lgging yu want t turn n r ff. 17

18 Nte: T turn lgging f bridged lines n r ff, select Lg Bridged Calls and press Change r OK. 7. Press Change r OK t turn call lgging n r ff. 8. Press Save. Cntacts T add a new cntact: 1. Press Cntacts. 2. Press New. 3. Enter the name using the dialpad. Nte: Press the number key that crrespnds t the letter r number yu want t enter until the letter r number is displayed. Pause befre entering the next character if the characters are n the same key. Enter remaining letters r numbers. If yu want t delete the last character, press Bksp. If yu want t remve a letter, number, space, r symbl that is in the middle f the text yu entered, use the left and right navigatin arrws t place yur cursr after the character yu want t remve. Once yur cursr is in the crrect psitin, press Bksp t remve the character t the left f the cursr. T change between upper and lwer case letters, r t enter numbers, press Mre > Abc. T cycle thrugh the ptins (Abc/123/abc/ABC), press ABC again t until the type yu want t use is displayed. T enter characters that are nt n yur dialpad, press Mre > Symbls and select the symbl yu want t use then press OK t select the symbl. T delete all text and start ver, press Clear. 4. Select the next field. 5. Enter the (primary) telephne number. 6. Select the next field. 7. Select the type f number entered (general, wrk, mbile, hme). 8. If yu have anther number fr this cntact, repeat Steps 5 thrugh 7. Yu can add up t three numbers fr this cntact. 9. Press Save r OK. The new cntact is saved. T add an entry frm the call lg t yur Cntacts list: 1. Press Histry. 2. Select the number yu want t add t yur Cntacts list. 3. Press +Cntact. 18

19 4. Edit the name and telephne number, if necessary. 5. Press Save. The new entry is added t the Cntacts list. T edit an existing cntact: 1. Press Cntacts. 2. Select the cntact yu want t edit. 3. Press Mre > Edit. 4. Chse the field yu want t edit. 5. Use the dialpad and sftkeys t make changes t the cntact infrmatin. 6. Press Save r OK. Yur changes are saved. T delete a cntact: 1. Press Cntacts. 2. Select the cntact yu want t delete. 3. Press Mre > Delete. The display prmpts fr cnfirmatin. Nte: If yu want t exit this prcedure and cancel the deletin, press Cancel. 4. Press Delete. The selected cntact is deleted. T call a persn frm the Cntacts list: 1. Press Cntacts. 2. Select the persn r number yu want t call. 3. Press Call r OK. The number is dialed. T view Cntacts details: 1. Press Cntacts. 19

20 2. Select the cntact yu want t view. 3. Press Details. The infrmatin available fr that cntact is displayed. Call Frwarding All Calls T turn call frwarding n: 1. Press the Right navigatin buttn t access the Features menu. 2. Select CFrwd frm the list. 3. Enter the number t which yu want t frward yur calls. {cnfirmatin tne} All f yur calls will be frwarded t the number yu entered. T turn call frwarding ff: 1. Press the Right navigatin buttn t access the Features menu. 2. Select CFrwd. 3. Press Select r OK. {cnfirmatin tne} Send All Calls T tggle Send All Calls n r ff: 1. Press the Right navigatin buttn t access the Features menu. 2. Select SendAllCalls. 3. Press Select r OK t turn Send All Calls n r ff. Message T retrieve yur messages: 1. Press the Message buttn r dial Alternatively, yu can dial frm any utside phne t get t yur vic . There is a separate Vic Users Guide that cvers the specific ptins fr vic . Yu are cnnected directly t yur vic system. 20

21 Directry T call a persn frm the directry: 1. Frm the Phne screen, scrll right t access the Features menu. 2. Select Directry. 3. Press Select r OK. 4. Use the dialpad keys t start spelling the last name f the persn yu want t call. Nte: Press each dialpad key ne time fr each crrespnding letter. Fr example, fr "Hill," press 4, 4, 5, If yu want t scrll t the next displayed name, alphabetically, select Next. 6. Press OK, r enter the next letter. 7. When the name yu want is indicated, select Make Call. 8. Press OK. The call is placed. Telephne Settings T set redial ptins: 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Call Settings. 5. Press Select r OK. 6. Select Redial. 7. Press Change r OK r the Right/Left Arrws t select either One Number and List. Nte: If yu select One Number, then Redial will autmatically dial the last number yu dialed. If yu select List, then Redial will autmatically display a list f the lat numbers yu dialed and permit yu t make a selectin. 8. Press Save. The redial ptin yu selected is saved. T change the ring pattern: 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 21

22 3. Press Select r OK. 4. Select Screen & Sund Optins. 5. Press Select r OK. 6. Select Persnalized Ringing. 7. Press Change r OK t see a list f the available ring patterns. Additinal ring patterns are available by pressing the Classic r Rich sftkey. 8. Select a ring pattern t listen t it. If yu want t hear it again, press Play r OK. 9. T enable the current ring pattern n yur phne, press Save. The new ring pattern is saved. T tggle buttn click sunds n and ff: 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Screen & Sund Optins. 5. Press Select r OK. 6. Select Buttn Clicks. 7. Press Change r OK t turn sunds n r ff. 8. Press Save. T turn errr tnes n r ff: 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Screen & Sund Optins. 5. Press Select r OK. 6. Select Errr Tnes. 7. Press Change r OK t tggle errr tnes n r ff. Nte: If yu turn errr tnes n, then yur telephne will beep when yu make a mistake r take an actin that is nt allwed. 8. Press Save. 22

23 T cnfigure visual alerts: 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Call Settings. 5. Press Select r OK. 6. Select Visual Alerting. 7. Press Change r OK t turn Visual Alerting n r ff. Nte: When the Visual Alerting ptin is turned n, incming calls cause the LED in the tp right crner f the phne t flash. 8. Press Save. T set G T Phne Screen n Calling: 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Call Settings. 5. Press Select r OK. 6. Select G t Phne Screen n Calling. 7. Press Change r OK t set the ptin t Yes r N. Nte: If yu select Yes, then the Phne screen will autmatically be displayed each time yu place a call. 8. Press Save. T set G T Phne Screen n Ringing: 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Call Settings. 5. Press Select r OK. 6. Select G t Phne Screen n Ringing. 23

24 7. Press Change r OK t set the ptin t Yes r N. Nte: If yu select Yes, then the Phne screen will autmatically be displayed each time yu get an incming call. 8. Press Save. T adjust the brightness f the display: 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Screen & Sund Optins. 5. Press Select r OK. 6. Select Brightness. 7. Press Change r OK. 8. Select Phne r an SBM24 Mdule. 9. Scrll t the right r left t adjust the brightness. 10. Press Save r OK. The brightness setting is saved. T cnfigure the call timers: Yu can set yur call settings t display the duratin f calls. Yu can turn the call timer display n r ff. 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Call Settings. 5. Press Select r OK. 6. Select Display Call Timers. 7. Press Change r OK t tggle the call timer display n r ff. 8. Press Save. 24

25 T edit the buttn labels: Nte: Yu can change the labels that are displayed fr yur extensins, features, and abbreviated dial r speed dial buttns. Fr example, yu can change the label fr yur extensin t "My Line." 1. Press Avaya Menu. 2. Select Optins & Settings r Phne Settings. 3. Press Select r OK. 4. Select Applicatin Settings. 5. Press Select r OK. 6. Select Persnalize Labels. 7. Press Change r OK. 8. If the label yu want t edit is n the Features menu, scrll right t access the Features menu. 9. Select the label yu want t edit. 10. Press Edit. 11. Edit the label. Nte: Yu can press Clear t clear all text fields and start ver. 12. Press Save r OK. T restre the buttn labels t their default labels: 1. Press Avaya Menu. 2. Select Optins & Settings. 3. Press Select r OK. 4. Select Applicatin Settings. 5. Press Select r OK. 6. Select Restre Default Buttn Label. 7. Press Change r OK. Dialing Numbers while n Campus When using yur Avaya telephne please use the dialing rules described belw. If, at any time, yu hear an additinal dial tne after yu have finished dialing yu may nt have permissin t dial the number frm yur phne. Yu may need t talk t yur department administratr r MSU Telecm Systems in rder t get the permissins t dial lng-distance r internatinal numbers. 25

26 Dialing Emergency numbers If yu have an emergency, simply dial 911. Nn-Emergency calls fr the Campus Plice shuld dial , r if yu are nt n the East Lansing campus, press the Emerg. Buttn. Dialing On-campus numbers Simply dial the last 5-digits f the persn s phne number. Fr example, if their phne number is , dial These calls are tll-free. Yu will nt be able t dial numbers that start with 432, 353, 884 and 355 by dialing their 7-digit lcal numbers. Fr example, if yu attempt t dial , the call will NOT be cmpleted. Please dial the last 5-digits f the number Dialing Lcal numbers Dial 8, and then the number as if yu were t dial it frm a hme phne, leaving ff the area cde. Fr example, if the number yu are dialing is , dial These calls are charged as a lcal call. Dialing Lng Distance numbers Dial 8, 1, the area cde, and then the phne number. Fr example, if the number yu are dialing is , dial These calls are charged by the minute as lng-distance calls. Dialing Internatinal numbers Dial 8, 011, the cuntry cde, the city cde and then the number. Fr example, if the number yu are dialing is in Germany (Cuntry Cde 49), in Frankfurt (City Cde 69), with a number f 75350, dial These calls are charged by the minute, at the current internatinal rate fr that cuntry. Please call MSU Telecm Systems at t find ut the current rate fr a cuntry. Campus Operatr and Infrmatin Services Yu can dial zer (0) frm yur phne t be cnnected t the campus peratr. They can help yu lk up phne numbers f individuals r departments n campus, 24 hurs a day, 7 days a week. 26