GUÍA DOCENTE Inglés III. Código Asignatura Créditos Idioma P NP Total Inglés III Inglés

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1 Pág.: 1 de Subject details Código Asignatura Créditos Idioma P NP Total Inglés Titulación Carácter Curso Semestre Estudios Grado en Turismo Obligatoria 3º 1º Grado Profesor Sra. Karin Karlsson Correo-e Despacho Teléfono kkarlson@etb-baleares.es P: Presenciales NP: No Presenciales 2.- Rationale English III features in the plan of studies of the Degree in Tourism within the instrumental group of subjects. The subject deepens the knowledge and command of English at a B2 level applied to the field of tourism. English is a vital tool in the international and intercultural world of today, especially in tourism management. 3.- Requisites 3.1 Advisable prerequisites None 3.2 Advisable prerequisites Have intermediate command of English in order to follow the classes comfortably, have command of the Internet and virtual environments, have an interest in other languages and cultures, are willing to work in teams, are punctual. 4.- Skills The subject focuses on the acquisition of the following 4.1. General skills: CG2 Capacity to apply and integrate the skilled knowledge obtained in a professional way within the tourism sector.

2 Pág.: 2 de Specific skills: CE1 CE8 Achieve enough command of the English language to perform communicative skills and apply specific tourism-related terminology at an intermediate level. Show knowledge and command of foreign languages, and achieve command of tourism-related technologies, such as collecting and analysing data, carrying out statistics, making online bookings, or conducting qualitative analyses. 5.- Course contents Unit 1 Tourism today 1.1 Changes in tourism 1.2 Skills and challenges Unit 2 NTOs 2.1 The importance of NTOs 2.2 Meetings: agenda, memos and minutes 2.3 A SWOT-analysis Unit 3 Managing tour operations 3.1 Operations and contracts 3.2 Meetings & Negotiating Unit 4 Hotel Management 4.1 The structure of the accommodation market 4.2 Managing a hotel 4.3 Human resources Unit 5 Sustainable tourism 5.1 Concepts and definitions 5.2 Ecotourism in practice Unit 6 Social Tourism 6.1 Social Tourism 6.2 Awareness, access and opportunity

3 Pág.: 3 de Teaching method 6.1. In-class activities Modality Name Grouping Description Presentation of specific lexical, grammatical and pragmatic listed in the subject s contents. Theory classes Content presentation Large group Introduction of professional skills featured in the subject s contents. Exposure to language by maintaining English as the language of instruction Practical classes Listening, reading, lang. work Large group Development of communicative activities at a B2 level in English for Tourism. Class work will include specific activities focused on the four communicative skills, with special emphasis put on oral and written skills within the field of Tourism. Practical classes will be completed with class exercises intended to develop the command of a wider range of grammatical and syntactic resources. Assessment Progress-assessment tests Large group Formal assessment of grammar and lexical acquisition. Students will take assessment tests on completion of the units. Assessment Oral exam Small group Assessment Final exam Large group Oral exam consisting of the following three parts: a) reading b) guided practice (role play) c) free practice (interview) Formal assessment of written skills (writing and reading) and listening comprehension under exam conditions Distance / self-stud y activities Modality Name Description Daily coursework/task completion Individual completion of exercises and cases set as homework on a daily basis. Individual self- Preparation for progress assessment tests Written assignments Study of lexical and grammatical contents for end-of-unit progress assessment tests Written production of range of written assignments.

4 Pág.: 4 de 11 study Group self-study Preparation for oral exam Preparation for final exam Study and practice of oral skills in order to role play a public relations situation proposed under exam conditions. Individual work on communicative skills to be assessed under final exam conditions. 7.- Estimated workload English II for Public Relations counts with a 40% in-class activities percentage, which represents a total of 60 class contact hours (i.e.4hrs. per week inclusive of assessment activities). Work load is distributed as follows: Modality Name Hours ECTS % In-class activities Theory classes Content presentation Practical classes Listening, reading, lang. work Assessment Progress-assessment tests Assessment Oral exam Assessment Final exam Distance / self-study activities completion Daily coursework/task assessment tests Preparation for progress Written assignments Group self-study Preparation for oral exam Individual self study Preparation for final exam Total Week-by-week plan FIRST TERM Week 1 In-class activities: 2 hours (Unit 1: Tourism today) Practical classes: listening, reading, language work: 1 hrs. Distance/self-study activities: 4 hours

5 Pág.: 5 de 11 Week 2 In-class activities: 4 hours (Unit 1: Tourism today) Week 3 In-class activities: 4 hours (Unit 1: Tourism today) Week 4 In-class activities: 4 hours (Unit 2:NTO s) Week 5 In-class activities: 4 hours (Unit 2:NTO s) Distance/self-study activities: 7 hrs. Individual self-study: written assignment 1: 2 hrs. Week 6 In-class activities: 4 hours (Unit 2:NTO s) Distance/self-study activities: 8 hrs. Individual self-study: preparation for progress assessment test 1: 2 hrs. Individual self-study: written assignment 1: 2 hrs. Week 7 In-class activities: 4 hrs. (Unit 3:Managing tour operations) Assessment: Progress assessment test 1: ½ hrs. Practical classes: listening, reading, language work: 2.5 hrs.

6 Pág.: 6 de 11 Week 8 In-class activities: 4 hours (Unit 3: Managing tour operations) Week 9 In-class activities: 4 hours (Unit 4: Hotel Management) Week 10 In-class activities: 4 hours (Unit 4: Hotel Management) Week 11 In-class activities: 4 hours (Unit 4: Hotel Management) Distance/self-study activities: 6 hrs. Individual self-study: preparation for progress assessment test 2: 2 hrs. Week 12 In-class activities: 4 hrs. (Unit 5: Sustainable tourism) Assessment: Progress assessment test 2: ½ hrs. Practical classes: listening, reading, language work: 2.5 hrs. Distance/self-study activities: 6 hrs. Individual self-study: written assignment 2: 2 hrs.

7 Pág.: 7 de 11 Week 13 In-class activities: 4 hrs. (Unit 5: Sustainable tourism ) Distance/self-study activities: 6 hrs. Individual self-study: written assignment 1: 2 hrs. Week 14 In-class activities: 4 hrs. (Unit 6: Social tourism) Distance/self-study activities: 10 hrs. Individual self-study: preparation for progress assessment test 2: 1 hr. Individual self-study: preparation for final exam: 4 hrs. Week 15 In-class activities: 4 hrs. (Unit 6: Social tourism) Assessment: Progress assessment test 3: ½ hrs. Practical classes: listening, reading, language work: 2.5 hrs. Distance/self-study activities: 12 hrs. Individual self-study: preparation for progress assessment test 2: 1 hr. Individual self-study: preparation for final exam: 4 hrs. Group self-study: preparation for oral exam: 2 hrs. Week 16 (scheduled assessment week) In-class activities: 2 hrs. Assessment: oral exam: (15 mins.) Assessment: final exam (1.45 hrs). Distance/self-study activities: 9 hrs. Individual self-study: preparation for final exam: 4 hrs. Individual self-study: preparation for oral exam: 2 hrs.

8 Pág.: 8 de Assessment Assessment procedure Type Assessment criteria Written assignments (*) Progress-assessment tests Oral exams Final exam Use of English Listening comprehension Reading comprehension R: Retrievable NR: Not retrievable NR NR R R R R Variables to be assessed at a B2 level: - Language correctness - Lexical accuracy - Fulfilment of communicative task Degree of acquisition of Language structures and specific vocabulary introduced. Variables to be assessed at a B2 level: - Pronunciation - Fluency and interaction -Vocabulary range -Adequate register and style - Fulfilment of communicative task. -Acquisition of specific language Weight (pathways) A B structures and vocabulary introduced Understanding of two tourism oral texts, from various speakers at B2 level Ability to skim (identifying main ideas) and to scan (finding specific information quickly) tourism related text at a B2 level Total (*) NOTICE: Any form of plagiarism (i.e. the deliberate use of someone else s text without acknowledging its source) in the written assignments will be penalized with a fail in the assignment where plagiarized text had been detected. 9.1 Retakes Candidates who do not pass the subject in the ordinary period of assessment will sit for a retake exam covering the activities designated as retrievable (R). The final grade will result from averaging the grade obtained with the grades obtained during the ordinary period of assessment in the not retrievable (NR) activities. Unless otherwise specified, the retake exam will include the following papers: Assessment procedure Oral exam Use of English Listening comprehension Reading comprehension Assessment criteria Weight Variables to be assessed at a B2 level: - Pronunciation - Fluency and interaction -Vocabulary range 18 -Adequate register and style - Fulfilment of communicative task. -Acquisition of specific language structures and vocabulary introduced. -- -Understanding of two tourism oral texts, from various speakers at B2 level 16 - Ability to skim (identifying main ideas) and to scan (finding specific information quickly) tourism related text at a B2 level. 16

9 Pág.: 9 de 11 Total Recommended bibliography, resources and additional materials Basic bibliography Walker, R. (2009) Oxford English for Careers: Tourism 3: student s book, Oxford: Oxford University Press Complementary bibliography Ashley, A. (2003) The Oxford Handbook of Commercial Correspondence, Oxford: Oxford University Press. Downes, C. (2008) Cambridge English for Job-hunting. Cambridge: Cambridge University Press. Duckworth, M. (2003): Business Grammar & Practice. Oxford, Oxford University Press. Goodale, M. (2005) The language of meetings. Boston: Thomson Heinle Handford, M (2010) The Language of Business Meetings Cambridge: Cambridge Univerity Press Dictionaries Alcaráz Varó, E. et al. (2006) Diccionario de términos de turismo y de ocio. Inglés-Español/Spanish-English. Barcelona: Ariel Referencia. Collins COBUILD English Dictionary for Advanced Learners (3 rd edition), Glasgow: Harper Collins. Diccionario Oxford Study (Spanish-English, English-Spanish), Oxford: Oxford University Press, 2006 Oxford Advanced Learner's Dictionary, Sixth Edition, Oxford: Oxford University Press,2012. Smith, Collins et al. (2014) Collin's English Dictionary, Collins Publishers, Glasgow: Collins Publishers.

10 Pág.: 10 de Dicctionaries online (American-English/ English-American dictionary) (English-Spanish; Spanish English) Grammar Eastwood, J. (2002) Oxford Practice Grammar, Oxford: Oxford University Press. Hewing, Martin (2013) Advanced Grammar in Use Third edition, Cambridge University Press Murphy, R. (2012) English Grammar in Use. Cambridge: Cambridge University Press. Swan, M. (2005) Practical English Usage, Oxford: Oxford University Press. Oxford English Grammar Course: Advanced (with answers cd-rom pack) (2011). Oxford University press Grammar online (Business English Grammar Exercises) 10.3 Otros recursos Aula virtual EUTFM Esquemas y apuntes complementarios Hipervínculos a sitios web recomendados.

11 CONTRATO DOCENTE EUTFM v.1.1 Junio 2009 DATOS DEL ALUMNO Contrato docente APELLIDOS Nombre DNI Curso Fecha de nacimiento Población Domicilio Teléfono Correo-e: DATOS DE LA ASIGNATURA Asignatura Código Profesor/a responsable Itinerarios de evaluación propuestos: Assessment procedure Type Weight (pathways) A B Written assignments NR Progress-assessment tests NR Oral exams R Final exam Use of English R Listening comprehension R Reading comprehension R Total El itinerario por defecto será el A. Aquellos alumnos que por motivos justificados deseen acogerse a uno de los otros itinerarios propuestos, deberán firmar este contrato pedagógico. Itinerario seleccionado por el estudiante (marcad): Itinerario A - Itinerario B (*) La descripción de las actividades de evaluación se encuentra en el guía docente de la asignatura. CONTRATO ENTRE PROFESOR Y ALUMNO Los abajo firmantes acuerdan que para obtener la calificación de la asignatura, el alumno será evaluado de las actividades integradas en el itinerario seleccionado. La firma de este contrato implica el compromiso de realizar todas las actividades incluidas en el itinerario seleccionado (Firma del alumno) (Firma del profesor/a) Palma, de de 2