DEGREE IN TOURISM AND HOSPITALITY MANAGEMENT. Program Guide

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1 DEGREE IN TOURISM AND HOSPITALITY MANAGEMENT Academic Year Program Guide MODULE: English C1 Level PERIOD: Semester 2 LECTURERS: Katharine D Amico Mike Ashby Publicación para el uso exclusivo de Turismo Sant Ignasi (ESADE, Universitat Ramon Llull). No se permite su reproducción total o parcial.

2 TOURISM & HOSPITALITY MANAGEMENT DEGREE COURSE SYLLABUS COURSE: MODULE: CODE: English C1 Level Languages BA2ING-I COURSE TYPE: Basic Year: 1 ECTS CREDITS: 3 credits SEMESTER: 2 LANGUAGE: English 1. General description of the course: The aim of the course is for students to improve their general level of English at C1 level and to prepare to take the Cambridge Advanced exam through the study of grammar, general vocabulary and by the practice of speaking, listening, reading and writing skills. 2. Competencies developed within the course: Type Name Indicators General G5. Flexibility/Adaptability and self confidence. Be able to effectively 1,4,5,9 Specific adapt to different situations both professional and personal G9 Sensitivity and intercultural awareness and understanding of diversity Be able to understand and interpret culture s influence on values and behaviour of people and of organizations 1, 2,3,4,7 E21 Know the specific terminology of the distinct areas of the tourism sector, in at least two foreign languages Basic B1 Be able to acquire, understand and structure knowledge 1,2,5 3. Content 1, 2, 3, 4, 5, 6, 7 B2 Be able to apply knowledge 2,3 B3 Be able to search for and manage information in order to solve 1,3,4,7 problems, make informed judgements and /or make decisions B4 Be able to communicate information and/or knowledge acquired 1,2,3,4,5,6,7,8 in the student s mother tongue as well as in two foreign languages B5 Be able to learn independently and progress over time 2,3 Objectives for the subject: Emphasis is placed on class work and active participation. Activities are learner-centred so students can develop competencies through group work and individual work, with the support of audio, video, and computer resources. The students are encouraged to be responsible for their own learning so that they obtain the desired level. The students are the protagonists of their learning. The teacher is their guide.

3 Motivate students to acquire the highest possible level, continuously improving. Help students become self-confident. Teach students to develop strategies to become flexible and adaptable and respect the opinion of others. Help students develop their own study skills and strategies for improving their own language ability. Reinforce the capacity of team work. Promote cultural learning (learn aspects of culture, values, ways of life and community values) in order to comprehend and respect other communities and be able to work in an international context. Effective oral and written communication interpreting and transmitting the necessary information in order to re-establish professional relationships in the tourism sector. Understand and produce oral messages in diverse situations: work and personal. Interpret and reflect on material in written communication. Effective oral and written communication interpreting and transmitting the necessary information, both in a formal and informal context. Units Grammar Vocabulary Unit 5 Direct and Indirect Speech Health and fitness Unit 6 Modals Verbs of looking and moving Unit 7 Participle clauses Phrasal verbs with off and in Unit 8 Conditionals Phrasal verbs with out and over 4. Required Readings : A book must be approved by the lecturer. Author/s (Year) Kathy Gude and Mary Stephens Title (pages) CAE Result student s book Publishers - City. Oxford University Press Author/s (Year) Compulsory excercises and assessments Type Title Dates CAE Grammar Grammar Use of English Parts As requested 1,2,3,4,5 CAE Vocabulary Tourism for English As requested Vocabulary CAE Reading CAE Readings Parts 1,2,3 As requested CAE Writing CAE Writings Parts 1,2 As requested Portfolio CAE Listening CAE Listening Parts 1,2,3,4 As requested CAE Oral CAE Speaking Parts1,2,3 All semester End of Semester Exams May

4 6. Learning activities and distribution of work load Type Activity Hours EA Contact Hours presentations,group work, role plays, exams 45 EA Directed study Readings, writings, practical exercises, individual and group work 30 EA Self study CAE practice work 45 TOTAL Methodology and sessions chart Week/Unit Theory Practice 1 Unit 5 Direct and indirect speech Health and fitness vocbulary 2 Unit 5 Reading: Part 3 Use of English: Part 3 presentations,g roup work, role plays 3 Unit 5 Speaking: Parts 3 and 4 Listening: Part 1 4 Unit 6 Modal verbs Verbs with moving and looking 5 Unit 6 Expressions with right and left Listening: Part 4 6 Unit 6 Reading: Part 4 Use of English: Part 1 and Part 5 7 Unit 7 Participle Clauses Phrasal verbs with off and in 8 Unit 7 Word formation Reading: Part 1 Listening Part 2 9 Unit 7 Use of English Part 3 Speaking Part 1 10 Unit 8 Conditionals Expressions with end 11 Unit 8 Reading Part 3 Listening Part 3 12 Unit 8 Speaking Part 3 and 4 13 Tutorials Tutorials 14 Oral Presentation Presentations 15 Revision Units 5-8 Exam Revision 8. Evaluation activities.

5 Continuous assessment will be undertaken during class time, which is approximately 45. Homework will require students to spend a minimum of 30 in their own time and forms part of the mark. The student must complete the homework / self-study if they wish to obtain the level required. Students will be given four assessments during the semester which will count for 20% of the final mark. In addition to this students will be expected to hand in four pieces of written work. The class mark (20%) will be based on an average of these pieces of work combined with progress tests and with students participation in class and their contribution to class activities. Activity Percentage Competencies evaluated Class Mark and Assessments 40% G5, G9, E21, B,1 B2, B3, B4, (20% + 20%) B5 May Evaluation 60% E21, B,1 B2, B3, B5 Total 100% 9. Recommended Bibliography. Reading in English is crucial for the student s achievement of the required level. CAE Result Workbook Resource Pack with key Kathy Gude OXFORD University Press 2008 ISBN READY FOR CAE workbook with key Roy Norris / Amanda French Macmillan Exams 2008 ISBN Grammar and Vocabulary for CAE Richard Side / Guy Wellman Longman 2002 ISBN CAE Practice Tests Plus 1 Alan Stanton / Susan Morris Longman 1999 ISBN CAE Exam Essentials Practice Tests with key Charles Osbourne / Carol Nuttall Heinle Cengage Learning 2009 ISBN Eastwood, J Oxford Practice Grammar with answers-. 2 nd ed. Oxford University Press, Oxford Murphy, R English Grammar in use Intermediate level. Cambridge University Press. Cambridge. Mol, H English for Tourism and Hospitality. Garnet education. Exam Skills :

6 english/cae CAE Online Practice Test Get extra exam practice with a flexible and comprehensive Online Practice Tests. Top Tips for CAE, a new revision guide which is available for candidates to buy from centres, bookshops and the Cambridge ESOL eshop. Computer-based CAE Practice Tests Other Resources : Websites: Journals : Catalonia Today. The First Catalan newspaper in English. Barcelona 10. Lecturers D Amico, Katharine: B.A. Honours Degree in French and Italian Philology by Bishop s University, Sherbrooke, Quebec, Canada, and a Masters Degree in Linguistics, Translation and Interpretation by Concordia University, Montreal, Quebec, Canada. She has several years experience in translation, teaching and interpretation. She joined at TSI Turismo Sant Ignasi, ESADE-URL in 1998, where she currently lectures on the four-year undergraduate program in Tourism & Hospitality Management, and the one year Innovative Hospitality Management Masters of Science Program. Lecture areas include English and French language teaching, Communication and NLP, Themed workshops, Case studies in Human Resources and Personal and Professional Skills for graduates in industry placements. Member of the URL ETHOS research group and author and co-author of papers and chapters of ETHICS IN TOURISM & HOSPITALITY. Board member of EUROCHRIE and responsible for the 2002 conference Cross Cultural Challenges in the Industry: The Educational Answers. International officer for all incoming international students, on the MSc and Erasmus programs including visas, accommodation and orientation. Ashby, Michael:

7 B.A. Degree in History by the State University of New York at Binghamton, New York. He has many years experience teaching English from the A2 level to the C1 level. He joined at TSI Turismo Sant Ignasi ESADE in 1998, where he currently lectures on the four year undergraduate program in Tourism and Hospitality Management. He also joined at Sant Ignasi Sarriá in 1996 where he currently lectures in specialized training degrees ranging from Catering and Restaurant Management to Image and Sound, Production and Business Administration. Awarded Rookie Teacher of the Year in English as a Second Language at John Peter Tetard High School in New York City. 11. Observations Material: Students are expected to come to class with all the relevant material: course book, work book and photocopies where necessary. Attendance: Students who miss 20% of the classes in the semester will get 0 for the continuous assessment in the semester. Each student is responsible for making sure they cover the material of classes missed. Absence: Justifications for absence will not be accepted for reasons of work, job interviews, driving test, doctor s appointments etc. Lateness: Students arriving ten minutes or more after the lesson has started will be considered absent and will not be allowed into class. Leaving early: Leaving the class ten minutes or more before the lesson finishes will be considered as an absence. Mobile phones, smart phones and laptop computers are not allowed in class and must be switched off during the whole class. Punctuality: Students are expected to attend class on time. For the benefit of students attending class, those who arrive late are required not to interrupt the class. 12. Cambridge Advanced Exam All students who have achieved the required level of English in Semesters 1-3 will be offered the possibility of sitting for the Cambridge Advanced Exam at the end of Semester 4.

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