1 Teaching guide for the course: HUMAN RESOURCE MANAGEMENT Degree program: Degree in Business Administration and Management Year
2 Teaching Guide 1. Information about the course Name Subject Module HUMAN RESOURCE MANAGEMENT HUMAN RESOURCES BUSINESS ECONOMY Code Degree awarded Study plan 2010 School Type Academic term Language Degree in Business Administration and Management School of Business Mandatory 4 months subject English Academic year ECTS 4.5 Hours / ECTS 25 Total workload (hours) Hours for theoretical classes Schedule for practical classes Monday and Wednesdays in the morning It will be announced in the classroom Classroom 126 Location First First floor. Faculty
3 2. Information about the instructor Instructor Mª Eugenia Sánchez Vidal Department Business Management Area of knowledge Organization Office location 2.25 (Second floor) Tel: Fax: URL / WEB Office hours / Tutorials Mondays and Wednesdays Location during tutorials Office 2.25 Academic title Teaching experience Areas of Research Professional Experience Other topics of interest Associate Professor More than 12 years in courses such as: Introduction to Business Management and Human Resource Management, International Human Resource Management, work life balance, knowledge management In two international companies: General Electric (Milan) and Hero España, S.A.
4 3. Description of the course 3.1. Presentation: The main objective of the Human Resource Management subject is that students achieve conciousness of the importance of managing personnel to gain competitive advantages in organizations. Some of the chapters that are explained and examined in the course are: Job analysis Personnel Recruitment Personnel Selection and orientation. Training and development. Compensation system. Human Resource planning. Performance appraisal. Career management. Health and safety at work International human resource management Location on the study plan The course Human Resource Management is a subject offered in the second term of the first year degree Description of the course. Adaptation to the professional profile Human Resource Management is a very practical course which teaches the main principles of personnel management at an introductory level. Thus, at the end of the course, the student must be able to make decisions regarding business administration and management and particularly in topics related to the human resource department in firms How it relates to other courses Prerequisites and recommendations No previous knowledge is required. This subject is in relation with other subjects of the Business Administration degree such as Business Economy (first course, 9 ECTS, annual) or Strategic Management (First course, 6ECTS, first term) Students with special needs Any student who has particular circumstances and may require special resources should let the professor know at the beginning of the quarter.
5 4. Skills 4.1. Specific skills to be gained through the course Ability to plan, organize, decide and control the economic and social aspects of human resource management in an organization General / Transversal Skills INSTRUMENTAL SKILLS G01 Ability to analyze and summarize G02 Ability to organize and plan G03 Oral and written communication in the native language G04 Oral and written communication in a foreign language G05 Knowledge of computer programs and skills related to the field of study G06 Ability to search for and analyze information from different sources G07 Ability to solve problems G08 Ability to make decisions PERSONAL SKILLS G09 Ability to work as a team G10 Ability to work in an interdisciplinary team G11 Ability to work in an international context G12 Developing skills in personal relationships G13 Ability to work in diverse and multicultural environments G14 Ability to critique and self-critique G15 Ethical commitment at work G16 Work in stressful environments SYSTEMIC SKILLS G17 Auto-didactic skills G18 Ability to adapt to new situations G19 Creativity G20 Leadership G21 Initiative and entrepreneurial spirit G22 Quality driven G23 Sensitivity towards environmental and social issues SKILLS FOR APPLICABILITY G24 Ability to put the knowledge into practice G25 Ability to search for information and do research G26 Design and management of projects G27 Ability to communicate economic issues 4.3. Specific skills related to the degree E01 Ability to manage and run a small company or organization, understanding its competitive and institutional positioning and identifying its strengths and weaknesses E02 Ability to integrate in any functional area of a medium-sized or large company or organization, and smoothly carry out any management task entrusted E03 Ability to evaluate the situation and the foreseeable evolution of the company based on the relevant records of information
6 E04 Ability to issue consulting reports on specific situations of companies and markets E05 Ability to write up projects for the overall management or for the functional areas of the company E06 Ability to identify the sources of relevant economic information and its content in order to analyze and know the relevant economic environment for the company E07 Ability to understand the economic institutions as a result and to apply theoretical or formal representations of how the economy functions E08 Ability to derive relevant information from the data which is impossible for non-professionals to know E09 Ability to regularly use information and communications technology in all professional tasks and activities E10 Ability to read and communicate in more than one language, especially in English E11 Ability to apply professional criteria based on the handling of technical instruments when analyzing problems E12 Ability to communicate fluently in their environment and work in a team 4.4. Results expected from the learning 1) Understand the evolution of the Human Resource Management in organizations. 2) Knowledge of the basic functions of HRM 3) Knowledge of the main challenges of the HRM 4) Ability to conduct the job analysis 5) Ability to make appropriate decisions on recruiting and selection. 6) Know the advantages of the development of HR 7) Ability to design the compensation package of the employees.
7 5. Content 5.1. Content according to the study plan Job analysis. Job specification and description. HR planning. Personnel recruiting and selection. Training and career management. Performance appraisal and compensation system Theory: modules and didactic units PART 1: BASICS OF HRM Chapter 1. INTRODUCTION TO HRM 1.1. History and definition of HRM 1.2. Functions of HRM 1.3. Main challenges of the HRM Chapter 2. JOB ANALYSIS 2.1. The basics of job analysis 2.2. Methods for collecting job analysis information 2.3. Writing job descriptions 2.4. Writing job specifications 2.5. Competency based job analysis PART II. MAIN HR PRACTICES Chapter 3. Personnel Recruiting 3.1. The hiring process 3.2. Internal recruiting vs external recruiting 3.3. Direct recruitment vs indirect recruitment 3.4. Efficiency of the methods of recruitment Chapter 4. Personnel Selection and socialization 4.1. Selection methods standards 4.2. Types of selection methods 4.3. The interview 4.4. Socialization and orientation Chapter 5: Training 5.1. The training process 5.2. Steps in the training process 5.3. Training, learning and motivation 5.4. Types of index numbers: Price, Production and Value 5.5. Analyzing training needs 5.6. Training methods 5.7. Evaluating the training efforts Chapter 6: Performance appraisal and compensation 6.1. Performance appraisal Concepts and aims
8 Types of performance appraisal Who should do the apprasining? 6.2. Compensation Concept and components of compensation Main compensation components: compensation systems based on the job and based on the individual Compensation and performance: incentives 5.3. Program of practical application Every theoretical chapter is complemented with the realization of practices, cases study, exercises, newspapers reading, etc Program summarized in English (optional) 5.5. Detailed planning of the teaching units (optional)
9 6. Teaching methodology 6.1. Training activities 6.1. Training activities ACTIVITY Work of the professor Work of the student ECTS Theory class Presentation type of class taught using the lecture method. On-campus: Taking notes, asking questions 1.5 Answering questions raised by the students. Off-campus: Study of the subject 1 Problems are raised and solved, On-campus: Active participation, problem and class participation by the solving, asking questions Solving problems students is strengthened 0.6 through group and cooperative Off-campus: Study of the subject, solving of learning. problems raised by the professor 0.4 On-campus: Attendance at formal tutorial 0.3 Tutorials Answering any questions about theory, solving problems and group project. Off-campus: Presentation and exhibition of the project consisting of a descriptive analysis of data obtained from a public database or collected by conducting a survey. 0.5 Exams Written evaluation (official exam), and grading of the content and presentation of the group project. On-campus: Attendance at formal review and presentation of the group project
10 7. Evaluation 7.1. Evaluation techniques Instruments Completion / criteria Weight Written tests Theoretical and practical questions representing 25% of the evaluation and 3-4 practical problems representing 75% of the evaluation. Up to 75% General skills (4.2) evaluated G01, G02, G07, G08 Results (4.4) evaluated Class attendance Personalized monitoring Up to 5% G14, G Group project* Evaluates skills Up to 20% G06, G09, G10, G17, G22, G24, 1,4,5 G25, G26. * The group project will be guided and overseen by the professor, who will give instructions beforehand regarding when and how the projects are to be presented. The professor will also set out certain minimum requirements that the group projects must also meet. 1,2, Mechanisms for control and tracking progress Class attendance: The student will be evaluated on classroom attendance during the course. Attendance will account for 5% of the final grade for the course (provided the student earns at least a 3.5 on the test). Since the class size is small, each student's learning is monitored almost personally. The student's participation in the theoretical and practical classes will be evaluated. Exam: an examination will be given on the contents covered during the course, which will include theoretical and practical questions and problems to be solved. The characteristics of the exam, as well as the date, time and location will be indicated on the announcement, which is given at least 15 days before the scheduled exam. Group project: Students who turn in and present the group project may earn a maximum of 20% of the final grade for the course depending on the quality of the work, clarity and quality of the presentation, and if done in a foreign language (preferably in English). The tests (exams, classroom participation, solving practical cases, etc) enable detecting possible gaps and make it possible to consolidate the most important concepts of the course.
11 Theory classes Class exercises Projects and reports Test on theory Problem solving Class attendance Group project Formative evaluation 7.3. Expected results / learning activities / assessment of results (optional) Results expected from the learning (4.4) 1. Knowledge of the different basic techniques for performing a descriptive analysis of data x x x x x x x x 2. Ability to collect, organize and analyze data from a descriptive point of view x x x x 3. Ability to make decisions based on analyzing the information x x x x x 4. Ability to work in a group, both on specific issues of the subject as well as on multidisciplinary issues 5. Ability to communicate the results and to draw up descriptive and quantitative types of technical reports x x x x x x x x x
12 Clases teoría Clases problemas Laboratorio Aula informática TOTAL CONVENCIONALES Trabajo cooperativo Tutorías Seminarios Visitas Evaluación formativa Evaluación Exposición de trabajos TOTAL NO CONVENCIONALES Estudio Trabajos / informes individuales Trabajos / informes en grupo TOTAL NO PRESENCIALES ENTREGABLES 8. Distribution of the student s workload FIRST QUARTER Convencionales ACTIVIDADES PRESENCIALES No convencionales ACTIVIDADES NO PRESENCIALES Semana Temas o actividades (visita, examen parcial, etc.) 1 Presentación, Tema Tema Tema Tema Tema Tema Tema Tema Tema Tema Tema Tema Tema Tema Repaso primer parcial Periodo de exámenes Otros TOTAL HORAS TOTAL HORAS SECOND QUARTER
13 Clases teoría Clases problemas Laboratorio Aula informática TOTAL CONVENCIONALES Trabajo cooperativo Tutorías Seminarios Visitas Evaluación formativa Evaluación Exposición de trabajos TOTAL NO CONVENCIONALES Estudio Trabajos / informes individuales Trabajos / informes en grupo TOTAL NO PRESENCIALES ENTREGABLES Convencionales ACTIVIDADES PRESENCIALES No convencionales ACTIVIDADES NO PRESENCIALES Semana Temas o actividades (visita, examen parcial, etc.) 1 Repaso Repaso Tema Tema Tema Tema Tema Tema ,5 2,5 7,5 9 Tema Tema Tema Tema Tema Tema Repaso Periodo de exámenes Otros TOTAL HORAS TOTAL HORAS ,5 85,5
14 9. Resources and bibliography 9.1. Basic bibliography José A. García, Fernando López, Mª Ángeles Palacios, Manuel Ruiz Marín. Introducción a la estadística para la Empresa, Horacio Escarabajal Editores MARTIN GUZMAN, M.P; MARTIN PLIEGO, F.J. Curso básico de estadística económica. 3ª ED. Madrid: AC, MARTIN PLIEGO, F.J; RUIZ-MAYA PÉREZ, L. Fundamentos de probabilidad. Madrid: A.C., MARTIN PLIEGO, F.J; MNTERO LORENZO, J.Mª; RUIZ-MAYA PÉREZ, L. Problemas de probabilidad. 2ª ed. Madrid: Paraninfo, Newbold P. "Estadística para los Negocios y la Economía" Ed: Prentice Hall, Additional bibliography CASAS SÁNCHEZ, J. M., y otros: Ejercicios de estadística descriptiva y probabilidad para economía y administración de empresas, Pirámide, ERNESTO CASA ARUTA, 200 problemas de estadística descriptiva, Ed: Vicens- Vives, FERNÁNDEZ CUESTA, C; FUENTES GARCÍA, F. Curso de estadística descriptiva. Barcelona: Ariel, p. ISBN Online resources and other resources
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