Supply Chain Management

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1 Supply Chain Management Máster Universitario en Management y Gestión del Cambio Universidad de Alcalá Curso Académico 2015/2016

2 GUÍA DOCENTE Nombre de la asignatura: Supply Chain Management Código: Titulación en la que se imparte: Departamento y Área de Conocimiento: Carácter: Elective Créditos ECTS: 6 Curso y cuatrimestre: Profesorado: Máster Universitario en Management y Gestión del Cambio Economía y Dirección de Empresas Organización de Empresa 2nd semester Fernando Manso Horario de Tutoría: Idioma en el que se imparte: To be arranged between professor and students English 1. PRESENTATION SUPPLY CHAIN MANGEMENT is taught in English, requiring a good knowledge of the English language. Students will develop the ability to conceptualize, design, and implement supply chains aligned with product, market, and customer requirements. Business competition is now between supply networks rather than individual corporations. Managing the flow of products, information, and revenue across supply chains differentiates the ability of supply networks to fulfill customer needs. At the completion of this course, the student should be able to examine the design and performance of supply networks and processes in different business contexts. Specifically, the student will learn to:: Conceptualize supply chain designs, which are aligned with business models for manufacturing and service companies. Align Business Strategy and Supply Chain Management, considering the uncertainty conditions of supply and demand. Design implementation processes for partnerships, such as vendor managed inventory, that involve information sharing and shared governance of processes. Define a complete and comprehensive set of KPIs to measure the efficiency and effectiveness of the Supply Chain. This guide describes the content of the subject, how the classes and student work will be structured and organized, and which will be grading policy. 2

3 2. SKILLS General skills: 1. Analysis and synthesis capacity 2. Ability to apply the knowledge acquired and capacity to solve problems in new or little known environments in broader contexts (multidisciplinary) within one s field of study. 3. Ability to analyze and seek information from diverse sources. 4. Capacity to take decisions 5. Capacity to transmit information, ideas, problems and solutions to both specialised and non-specialised audiences. 6. Ability to manage with accuracy concepts and business information to identify and diagnose management problems, model them and propose solutions in a reasoned way. Specific skills: 1. Understand and apply Supply Chain Management concepts in today s business environment. 2. Develop analytical skills to resolve practical logistics problems. 3. Understand the main requirements for supply chain network design. 4. Sourcing and supplier management. 5. Managing Customer Experience in the Supply Chain. 6. Manage proper economic factors in inventory management 3. CONTENT Chapter 1. Supply Chain Management overview and fundamentals SCM concepts and principles. The mission of logistics. Scope of business logistics. Key activities. Support activities. Evolution of logistics toward supply chain. Logistics is important to strategy. Chapter 2. Supply Chain Management. Planning processes Strategic Planning overview and SCM strategy (Location Strategy, Transport Strategy, Inventory Strategy). Total SCM Cost. Logistics Network planning Sales and Operations collaborative planning Collaborative Planning, forecasting and replenishment (CPFR) 3

4 Chapter 3. Supply Chain Management - Sourcing Procurement Strategy and objectives The procurement process Forging Supply Chain partnership Basics of E-Business and E-commerce Outsourcing logisitics activities Chapter 4. Customer Service Importance of Customer Service Main elements of Customer Service How we measure Customer Service Cost vs Service Loss Function Chapter 5. Transport System The network system Transport fundamentals, modes and rates Factors affecting the design of the network The international trade The distribution network Service and KPIs Chapter 6. Deliver - Warehouse and Inventory system Objectives and functions of Inventory and warehousing management Managing Inventory The EOQ Model SCM Performance Inventory KPIs Chapter 7.. SCM Organization and Control SCM Organization SCM Control SCM KPIs Safety and Security in the SCM 4

5 Bloques de contenido (se pueden especificar los temas se considera necesario) Total de clases, créditos u horas CHAPTER 1 4 HOURS CHAPTER 2 8 HOURS CHAPTER 3 8 HOURS CHAPTER 4 4 HOURS CHAPTER 5 4 HOURS CHAPTER 6 4 HOURS CHAPTER 7 4 HOURS 4. METODOLOGÍAS DE ENSEÑANZA-APRENDIZAJE.-ACTIVIDADES FORMATIVAS 4.1. Distribución de créditos (especificar en horas) Número de horas presenciales: Número de horas del trabajo propio del estudiante: Total horas 36 hours 114 hours 150 hours 5

6 4.2. Estrategias metodológicas, materiales y recursos didácticos Master Classes On-site classes Case studies reports and presentations Reading of scientific papers on SCM related matters. Autonomous Individual and team work Team project on analyzing the Top-25 Best World SCM Final Exam EVALUACIÓN: Procedimientos, criterios de evaluación y de calificación. A progress evaluation will be held and will count 65% of the final mark. a. Assistance and active participation15% b. Cases, Presentation, innovative ideas. 50% c. Written exam or a case exam: 35% In case you do not pass in the regular session then you have the opportunity to retake the final exam in July or September (written exam or case).. 6

7 6. BIBLIOGRAFÍA Business Logistics/Supply Chain Management (2004). Ronald H. Ballou. Pearson-Prentice Hall. Alan Rushton (2006): A Handbook of Logistics and Distribution Management. 3rd Edition. ISBN: J. Heizer y B. Render (2007): Operations Management. Prentice Hall. Integral Logistics Management (2004). Paul Schönsleben. St. Lucie Press. Strategic Planning for Logistics. Council of Logistics Management College of Business the Ohio State University The Management of Business Logistics. John J. Coyle. St. Paul, Minnesota :West Publishing Co. Warehousing. Washington, D.C. : Traffic Service Corporation. Ackerman, K. Materials Management and Purchasing. Homewood: Richard D. Irwin. Ammer, D.S. A new approach to Physical Distribution. New York : American Management Association. Arbury, J. 7

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