FORUM October 2015, Warsaw Courtyard by Marriott Hotel
|
|
- Lester York
- 8 years ago
- Views:
Transcription
1 4th e-commerce FORUM October 2015, Warsaw Courtyard by Marriott Hotel Retail e-commerce strategy meeting
2 Development through improvement! E-handel is the future - regardless of whether close or the distant one - those retail chains that already invest in e-commerce and adjust to the more mobile customer - build their advantage on the tomorrow s market. E-stores are diamonds that still need to be polished, their quality has to be improved and are in constant struggle for brilliant perfection. Market competition and business expectations make e-commerce jeweller business not the easiest. Those are the professionals who create the future of e-commerce in Poland! In this edition Professionals to the Professionals on: Development strategies of the companies adopting bricks & clicks business model Methods for activities optimisations and results measurability Creating off & online channels synergy Improving marketing and sales processes Selecting the appropriate e-commerce platforms and data analytics tools Court interpretation on customer s complaints in the light of the new Consumer s Rights We increase the value of e-commerce in Poland! We are gathering e-commerce jewellers so that through the exchange of unique experience, presenting best practices and technological innovations (leading to e-commerce efficiency and competitiveness improvement) stimulate the development of e-commerce in Poland through
3 INSPIRERS Michał Nawrocki E-commerce of Sales Member of the Management Board Marcin Ratajczak Vicepresident of the Managmement Board, Commercial Director Krzysztof Waligórski President of the Management Board of Sales Department Michał Grom E-commerce Director, Services CEO, E-commerce Director TERG (ELECTRO.PL and MEDIAEXPERT.PL) PIOTR I PAWEŁ INTERMARCHÉ GRUPA EMPIK MEDIA & FASHION Grzegorz Lipnicki Vicepresident of the Managmenet Board REDAN, TOP SECRET Paweł Wojciechowski Business Director, SMG PM STARCOM MEDIAVEST GROUP Łukasz Zawolski E-sale Director PIOTR I PAWEŁ Grzegorz Gęsik-Rudnicki Kierownik ds. e-commerce COCA-COLA HELLENIC POLSKA Sebastian Ramatowski Associate Director SIX PAYMENT SERVICES Jarosław Sobczyk Kierownik Operacyjny JYSK Mariusz Nowak e-commerce Manager TESCO Małgorzata Olszewska e-commerce & Customer Care Manager KAZAR FOOTWEAR Patrycja Mothon Digital & e-commerce Manager for Eastern Europe Paulina Żamejć E-store Manager DEICHMAN-OBUWIE Michał Jaworski Dyrektor ds. e-commerce RAINBOW TOURS Zbigniew Iwański e-commerce Manager TCHIBO POLSKA YVES ROCHER Joanna Sobolewska Customer Relationship Manager TCHIBO POLSKA dr Tomasz Targosz Adwokat, Partner TRAPLE KONARSKI PODRECKI I WSPÓLNICY KANCELARIA PRAWNA dr Jan Byrski Adwokat, Partner TRAPLE KONARSKI PODRECKI I WSPÓLNICY KANCELARIA PRAWNA Nick Gladding Senior Business Analyst IGD Dorota Bachman President of the Management Board RAVELO Jacek Kinecki Sales Director e-commerce PRZELEWY24 Staszek Krzaklewski e-commerce expert Marek Sodolski Wiceprezes Zarządu ds. Sprzedaży i Marketingu e-point SA Kamila Pater Country Manager Poland CRITEO Sławomir Żurawski Dyrektor Zarządzający sprzedażą w segmencie klienta biznesowego Pion Sprzedaży POCZTA POLSKA S.A. Roberto Vanoni Head of International Coordination TRADEDOUBLER Tobias Seitz Head of SEO WESTWING GROUP Justyna Skorupska Przewodnicząca Rady Izby Gospodarki Elektronicznej, Lider Zespołu ecommerce Łucja Woźnica Industry Manager GOOGLE POLSKA Stanisław Magierski Sales Specialist, Enterprise Analytics GOOGLE POLSKA Łukasz Abgarowicz Business Development Director Poland RTB HOUSE DELOITTE
4 AGENDA Day one, 21 October :00 Registration and morning coffee 09:30 Inauguration of the Forum and networking session Katarzyna Klimkiewicz, Project Director, Blue Business Media Paweł Wojciechowski, Business Director, SMG PM, Starcom MediaVest Group E-STORE DEVELOPMENT PATHS AND CUSTOMER S ROLE IN OFF&ONLINE CHANNEL SYNERGY 09:45 Where does e-store find its place among corporate structure and what is and what his role is going to be Grzegorz Lipnicki, Vicepresident of the Management Board, Redan, Top Secret rules of coexistence with other departments, i.e. off & online channel synergy from within 10:15 Interactive Q&A session 10:25 Marketing in a world of mobile commerce Kamila Pater, Country Manager Poland, Criteo 10:45 Interactive Q&A session 10:55 Networking session 11:15 Conditions for achieving and maintaining off & online synergy in a large retail company - CEO panel discussion Discussion led by: Michał Nawrocki, E-commerce director, Member of the Management Board, Terg (Media Expert) Panelists: Marcin Ratajczak, Vicepresident of the Management Board, Commerce Director, Piotr i Paweł Krzysztof Waligórski, President of the Management Board of the Sales Department, Intermarché Dorota Bachman, President of the Management Board, Ravelo 11:45 Electronic payments in multichannel sales Sebastian Ramatowski, Associate Director, SIX Payment Services 12:05 Interactive Q&A session 12:10 Towards off & online synergy Michał Grom, E-commerce director, Empik Media & Fashion how to avoid cannibalization how one channel affects the other one conditions for achieving and maintaining synergy 12:40 Interactive Q&A session 12:50 Strategic role of data in e-store development Staszek Krzaklewski, E-commerce Expert, (Alma24.pl, Vistula, Greenpoint, Reporter Young, Drogerie Dayli) what are the sources of information about Internet customers how to properly analyse the obtained data does this information affect the strategy of an e-shop and if yes, in what way - how to use it for company development 13:20 Interactive Q&A session 13:30 Lunch 14:30 Maximising the multichannel opportunity Nick Gladding, Senior Business Analyst, IGD driving growth through multichannel meeting the needs of multichannel shoppers 15:00 Interactive Q&A session 15:10 Speech reserved for PayU 15:30 Interactive Q&A session 15:35 Coffee break 15:55-16:55 Table topics: discussions in smaller groups whose aim is to encourage participants to take active part in the discussion leading to answers to the most pressing questions. Each participant may individually select the topic which interests him. The number of participants at the table is limited - first-come-first-served rule applies. 1. Performance Marketing: Kamila Pater, Country Manager Poland, Criteo 2. Universal analytics: Łucja Woźnica, Industry Manager; Stanisław Magierski, Sales Specialist, Enterprise Analytics, Google Polska how to win offline customers in online - i.e. how to handle cookies revolution follow your customers on multiple devices 3. Usability of the page checking what is working ABC tests what customer-oriented appearance really means in practice activities optimisation 4. Measurability and KPI needed! Justyna Skorupska, ecommerce Group Leader, Deloitte Consulting what and when to measure in e-store operations sales increase owing to the verification of pricing policy and sales process optimise marketing expenses 16:55 Cocktail: excellent opportunity to exchange opinions in informal atmosphere 18:00 End of the 1st day of the Forum
5 AGENDA Day two, 22 October :00 Registration and morning coffee 09:30 Welcome greetings to the guests and concluding the first day of the Forum Paweł Wojciechowski, Business Director, SMG PM, Starcom MediaVest Group E-STORE DEVELOPMENT PATHS AND CUSTOMER S ROLE IN OFF&ONLINE CHANNEL SYNERGY (continued) 09:40 Experience retailing - the role of entertainment, emotions and a true bond with your customer while developing the e-store relation Tobias Seitz, Head of SEO, Westwing Group 10:10 Interactive Q&A session 10:20 Data driven performance marketing - how to use and analyze data to make your digital marketing more effective Roberto Vanoni, Head of International Coordination, Tradedoubler 10:40 Interactive Q&A session 10:45 What is the difference between online and offline customer? - panel discussion of retail chains and manufacturers IMPROVEMENT OF CUSTOMER SERVICE AND LOGISTICS PROCESSESS 12:05 Seamless cross channel Bartłomiej Tulejko, Logistics director CEE, Jysk challenge for organisational structure of the company from retail sector: possible organisational and logistic solutions synergy between offline and online 12:35 Interactive Q&A session 12:45 Flexibility as a key optimization Sławomir Żurawski, Sales Director, Division Business Clients, Poczta Polska Poland why a partner, not a client why flexibility is so important 13:05 Interactive Q&A session 13:10 Lunch 13:55 How to handle the customer in omnichannel Małgorzata Olszewska, e-commerce & Customer Care Manager, Kazar Footwear synergy of all touchpoints between the customer and the product how to turn offline sellers in online ambassadors and how to make online a tool for offline sellers 14:25 Interactive Q&A session 14:35 Different methods for reaching customers Paulina Żamejć, E-store Manager, Deichmann-Obuwie how to create seamless link between offline and online and meet customer s expectations 15:05 Interactive Q&A session 15:15 Coffee break 15:30 Complaints in line with the new Consumer s Right in practice dr Tomasz Targosz, Lawyer, Partner, Traple Konarski Podrecki i Wspólnicy Kancelaria Prawna (Law Firm) summary of 10 months since the new Consumer Act came into effect fundamental changes and their function in practice 16:00 Interactive Q&A session 16:10 Personal data protection in the context of e-commerce activity dr Jan Byrski, Lawyer, Partner, Traple Konarski Podrecki i Wspólnicy Kancelaria Prawna (Law Firm) GIODO decisions 16:40 Interactive Q&A session 16:50 End of the 4th ecommerce Forum Discussion led by: Paweł Wojciechowski, Business Director, SMG PM, Starcom MediaVest Group Panelists: Łukasz Zawolski, E-sales director, Piotr i Paweł Grzegorz Gęsik-Rudnicki, Kierownik ds. e-commerce, Coca-Cola Hellenic Polska Marek Sodolski, Vicepresident Sales and Marketing, e-point SA sales mechanisms for online customer online customer s favourite sales promotions: whether they are identical with the offline ones 11:15 Przekrocz barierę płatności! Nowoczesne rozwiązania łączące różne kanały sprzedaży Jacek Kinecki, Dyrektor Sprzedaży e-commerce, Przelewy24 11:35 Interactive Q&A session 11:40 Coffee break and division of the room into parallel sessions OPTIMIZATION OF MARKETING AND SALES PROCESSESS 12:05 What is the difference between online and offline customer Mariusz Nowak, e-commerce Manager, Tesco profile (sex, wealth level) buying behaviour (shopping basket, frequency) purchase motives: how to combine data on offline and online customer 12:35 Interactive Q&A session 12:45 Optimal using of different tools in order to maximize sales effects Łukasz Abgarowicz, Business Development Director Poland, RTB House how to maximise the effects of personalised retargeting how to optimally use several retargeting tools at one time 13:05 Interactive Q&A session 13:10 Lunch 13:55 Using beacons in e-commerce Patrycja Mothon, Digital & e-commerce Manager for Eastern Europe, Yves Rocher beacons: wonderful mean to link the online customer with the offline one how to overcome customer s resistance towards downloading beacon applications 14:25 Interactive Q&A session 14:35 Content marketing as a support in online & offline sale channel and its affect on the conversion of both these channels We are waiting for confirmation activities in social media - budget and results bloggers, Instagram, Twitter cooperation vs. benefits 15:05 Interactive Q&A session 15:15 Coffee break 15:30 Means of sales improving owing to Marketing Automation Michał Jaworski, E-commerce director, Rainbow Tours gathering leads find a moment to start 16:00 Interactive Q&A session 16:10 Complete remarketing, i.e. Man cannot live by newsletter alone Joanna Sobolewska, Customer Relationship Manager; Zbigniew Iwański, e-commerce Manager, Tchibo Polska how to find your customer online how to plan communication successfully 16:40 Interactive Q&A session 16:50 End of 4th ecommerce Forum
6 1 WHY IS IT WORTH TO JOIN US The only Forum on the market, solely focused on the development of electronic sales in retail chains which adopt bricks & clicks model 2 The meeting focuses on stimulating e-commerce development in Poland by providing best practices, inspiration as well an unique knowledge Edition is organised under the idea of e-store development strategy as well as optimization and measurability of e-commerce activities 5 4 Forum comprises of several thematic areas within the parallel sessions held on the second day: logistics & customer service as well as marketing & sales Among inspirers are the representatives of leading e-stores and retail chains
7 REGISTRATION OF PARTICIPATION To register as a participant or to learn about registration terms, go to: Registration until 4 September 2015 is cheaper! THE COST OF PARTICIPATION IN THE CONFERENCE FOR ONE PERSON IS: 2995 PLN (+23% VAT) 3495 PLN (+23% VAT) 3995 PLN (+23% VAT) if registration was made until 4 September 2015 if registration was made as of 5 September 2 October 2015 if registration was made after 2 October 2015 You can obtain more information about the Conference from: You can obtain more information about the possibility of partner cooperation during the Forum from: You can obtain more information about the registration from: Katarzyna Klimkiewicz Anna Chrobot Anna Banaś Project Director katarzyna.klimkiewicz@bbm.pl tel: B4B Communications Manager anna.chrobot@bbm.pl tel: Head of Sales anna.banas@bbm.pl tel:
8 Inside every lump of coal there s a diamond waiting to get out Terry Pratchett, Reaper Man Blue Business Media Sp. z o.o., Kraków Branch ul. Berka Joselewicza 21c, Kraków tel fax info@bbm.pl, GOLD PARTNER: SILVER PARTNER: PARTNER:
We drive together e-commerce in Poland!
3rd FORUM October 20-21, 2014 Hotel Courtyard by Marriott, Warsaw Strategic annual forum of Polish retail e-commerce We drive together e-commerce in Poland! A competitive and profitable e-commerce is based
More informationPROTECT THE BASE, THE BUSINESS! 3RD. ChuRN & RetentioN Management CONFERENCE. 13-14 November 2014 Courtyard by Marriott Hotel Warsaw
PROTECT THE BASE, PROTECT THE BUSINESS! 3RD ChuRN & RetentioN Management CONFERENCE 13-14 November 2014 Courtyard by Marriott Hotel Warsaw ABOUT THE CONFERENCE rofessionals who in their everyday work deal
More informationONE CUSTOMER numerous channels. Coalition for INTEGRATION 8-9 APRIL, HOTEL COURTYARD BY MARRIOTT, WARSAW ORGANIZER
ONE CUSTOMER numerous channels. Coalition for INTEGRATION 8-9 APRIL, HOTEL COURTYARD BY MARRIOTT, WARSAW ORGANIZER COALITION We have been meeting for 5 years in a group of expert practitioners who manage
More information5 REASONS TO JOIN US SMILE? SUMMIT'S INSPIRATORS POSITIVE SURPRISE? ADMIRATION FOR COMPETENCE AND SPEED OF RESPONSE?
SMILE? SUMMIT'S INSPIRATORS POSITIVE SURPRISE? ADMIRATION FOR COMPETENCE AND SPEED OF RESPONSE? I wonder what facial expressions your customers show when contacting the customer service representatives?
More informationSome of us. spend 80 % of work time travelling... And how much time... do we devote to increasing our efficiency?
Some of us spend 80 % of work time travelling... And how much time... do we devote to increasing our efficiency? 2 2 About the Forum Professionals on the move this is how you, Directors and Managers are
More informationAdministrative Directors Summit
Administrative Directors Summit New.Work.Order 4-6 March 2015 Hotel Courtyard by Marriott, Warszawa Dear Sirs, Forum Inspirators Monika Wojnowska Maciej Kryda Grupa Sanofi Dagmara Zabrzeska Tomasz Cisowski
More informationTARGET: BANK 3.0 24-25
TARGET: BANK 3.0 24-25 NOVEMBER 2015 WARSAW SILVER PARTNERS: BRONZE PARTNER: PARTNER: POLISH E-BANKING AND M-BANKING IN NUMBERS: M M M private individual customers with aess to e-banking of on-line baking
More informationIV e-m@rketing & MOBILE STRATEGIES FOR PHARMA
November 6-7, 2013, Courtyard by Marriott Hotel, Warsaw IV e-m@rketing & MOBILE STRATEGIES FOR PHARMA Together off-line in order to improve the strategies on-line! Innovation in the marketing and sales
More informationSmart Insights Conference Digital Impact 2014
Smart Insights Conference Digital Impact 2014 Learn best practices for integrating digital technology and marketing to fuel business growth Cavendish Conference Centre London Wednesday, September 17th
More informationSpecial Guest of the Congress. Changes in economic environment as an opportunity to improve competitiveness of listed companies
ORGANIZER 8 8 Changes in economic environment as an opportunity to improve competitiveness of listed companies Special Guest of the Congress Włodzimierz Karpiński, Minister of Treasury 17 th -18 th of
More informationDigital Strategy. Gerd von Podewils, Senior Vice President Global Communication Paris, November 19, 2014
Investor Day 2014 Digital Strategy Gerd von Podewils, Senior Vice President Global Communication Paris, November 19, 2014 HUGO BOSS 19-Nov-14 2 Agenda Change in consumer expectations Omni channel business
More informationDay 1: Lawyers Briefing Host and Venue: Wierzbowski Eversheds Sp.k., Warsaw With simultaneous Polish English and English Polish interpretation
Privacy Laws & Business Privacy Officers Network Poland s Changing Data Protection Law Lawyers Briefing and GIODO Roundtable 28 29 March 2012, Warsaw Programme Day 1: Lawyers Briefing Host and Venue: Wierzbowski
More informationTHE CONFERENCE PROGRAMME
THE CONFERENCE PROGRAMME 21 October 2015 9.00 9.50 Registration of guests. Breakfast 9.50 10.00 The opening of the conference 10.00 11.00 Warsaw down, regions up a summary of the economic situation in
More informationBUILDING OMNI-CHANNEL RETAIL FROM THE BACK END UP
BUILDING OMNI-CHANNEL RETAIL FROM THE BACK END UP Building Omni-Channel Retail From The Back End Up 2 An average of 50% of retailers plan to increase their commitments to order management, e-commerce,
More informationAllegro Group. Transactions. Trendsand Strategy. History Mission, strategy and goals Organization Positioning. Transaction types Business models
Allegro Group History Mission, strategy and goals Organization Positioning Transactions Transaction types Business models Trendsand Strategy Trends on the Internet market Strategy regarding future 2 ALLEGRO
More informationAbout Us Research Consulting Training Technology Certification
About us Research Consulting Training Technology Certification The Management Observatory Fundation competence areas and select projects: Client relations support of Company in building Human Resource
More informationAGH - ZEISS Workshop on Focused Ion Beam techniques. Kraków, 9-10.06.2009
AGH - ZEISS Workshop on Focused Ion Beam techniques Kraków, 9-10.06.2009 AGH University of Science and Technology Faculty of Metal Engineering and Industrial Computer Science Al. Mickiewicza 30, 30-059
More informationFuture Trends in ecommerce
Future Trends in ecommerce Tom Bond, PHP Genie 22nd August 2013 - Port80 Summer Localhost www.phpgenie.co.uk Welcome Tom Bond Partnerships Manager tom@phpgenie.co.uk PHP Genie British web development experts
More informationCONFERENCE - WORKSHOPS
CONFERENCE - WORKSHOPS Organized by the World Intellectual Property Organization (WIPO) and the Ministry of Culture and National Heritage of Poland in cooperation with Kraków Technology Park Kraków, Małopolska
More informationCUSTOMER CONTACT MANAGEMENT SUMMIT
Please, join us for the 4th edition of CUSTOMER CONTACT MANAGEMENT SUMMIT The only Polish Forum of practitioners who are in charge of all the sales and customer contact channels. During this year edition
More informationWE STRENGTHEN RELATIONS WITH TRADE SECTOR!
WE STRENGTHEN RELATIONS WITH TRADE SECTOR! 19-20 March 2014 Warsaw, Courtyard by Marriott Hotel The most important and the most representative annual meeting hosting retail representatives and FMCG manufacturers!
More informationCustomer Journey Analyses: Requirements and Choices of Implementation 04.04.2014
Customer Journey Analyses: Requirements and Choices of Implementation 04.04.2014 1 Agenda Customer-Journey-Analyses Definition Reasons to run this type of analyses Requirements for Customer-Journey-Analyses
More information18-19 November 2015 The Westin Warsaw Hotel WARSAW INTERNATIONAL MEDIA SUMMIT WIMS 2015. 8 th edition of the congress. www.telekomunikacjaimedia.
18-19 November 2015 WARSAW WIMS 2015 www.telekomunikacjaimedia.pl WARSAW WIMS 2015 18-19 November 2015 ABOUT CONGRESS Warsaw International Media Summit for it s 8 years of history became the one of the
More informationBusiness Plan Strategy. John Debrincat
Business Plan Strategy John Debrincat Agenda Business models Plan to succeed Mission Strategy Technology Engagement Stakeholders Business Models Web Influencing Off-line Sales 80% of all web-influenced
More informationProfit Driven Management in PPC Campaigns
Interactive Boutique Profit Driven Management in PPC Campaigns Marginal Profit Target in PPC Campaigns 1 www.adequate.pl 2013 Adequate Interactive Boutique PPC campaigns are usually optimised towards profitability
More informationThe Polish Residential Market 2015
The Polish Residential Market 2015 21-22 October 2015, Hilton Hotel, Warsaw The conference programme Day one, 21 October, Wednesday 9.00 9.20 Registration of guests. Breakfast. 9.20 9.30 The opening of
More informationFINANCIAL PERFORMANCE MANAGEMENT
ORGANIZER 3-4 OCTOBER 2012, HOTEL COURTYARD BY MARRIOTT, WARSAW IV CONFERENCE FINANCIAL PERFORMANCE Risk management and financial policy optimisation for the dynamic business development AMONG SPEAKERS:
More informationIn cooperation with: Polish innovation in advanced materials & nanotechnologies
In cooperation with: Polish innovation in advanced materials & nanotechnologies December 1, 2014, Hotel Herods, Tel Aviv, Israel For registration: http://www.reg.co.il/knebel-lengiewicz/ Location: Organized
More informationMCI is one of the leading private equity groups in the CEE region.
MCI is one of the leading private equity groups in the CEE region. We focus our investments on the following private equity areas: venture capital buy-out & expansion real estate & infrastructure MCI Management
More informationXI INTERNATIONAL SYMPOSIUM INTELLECTUAL PROPERTY IN INNOVATIVE ECONOMY
XI INTERNATIONAL SYMPOSIUM INTELLECTUAL PROPERTY IN INNOVATIVE ECONOMY RESEARCH-BUSINESS-PROFIT-GROWTH: FOSTERING A THRIVING INNOVATION ECOSYSTEM 3-4 SEPTEMBER 2015 INTERNATIONAL CULTURAL CENTRE RYNEK
More information18-19 November 2015 The Westin Warsaw Hotel WARSAW INTERNATIONAL MEDIA SUMMIT WIMS 2015. 8 th edition of the congress. www.telekomunikacjaimedia.
WARSAW www.telekomunikacjaimedia.pl ABOUT CONGRESS Warsaw International Media Summit for it s 8 years of history became the one of the most important events for Poland s media sector. The Congress successfully
More informationApparel Workshop WELCOME TO THE GS1 APPAREL WORKSHOP!
Apparel Workshop Tuesday 13 October 2015, Warsaw, Poland WELCOME TO THE GS1 APPAREL WORKSHOP! This apparel workshop is essential for those wanting to learn how the Apparel, Footwear and Sportswear industry
More informationTHE OMNICHANNEL CONSUMER
THE OMNICHANNEL CONSUMER KEY FINDINGS FROM THE DELOITTE REPORT THE OMNICHANNEL OPPORTUNITY TO HELP RETAILERS UNLOCK THE POWER OF THE CONNECTED CONSUMER INTRODUCTION The internet and mobile devices have
More informationAgenda (as of 21.11.2014 )
Agenda (as of 21.11.2014 ) The conference will be simultaneously interpreted into Polish and English. Day one (26 November 2014) 09.00 10.00 registration of participants, morning coffee 10.00 10.10 Conference
More informationPoland Payments Summit
Poland Payments Summit The strategic meeting on payments market development new models of cooperation and the latest technology 15-16 MAY 2013, Courtyard by Marriott Hotel, Warsaw Among Inspirators: Michał
More informationCommBank Retail Insights. Edition 1
CommBank Retail Insights 1 Contents Welcome 3 Key insights 5 State by state view 6 Online 7 Online retail gaining momentum 8 Transaction sizes up 9 Digital natives drive growth for now 10 Brand loyalty
More informationBANK OCHRONY ŚRODOWISKA S.A. CAPITAL GROUP WARSZAWA, UL. ŻELAZNA 32 CONSOLIDATED FINANCIAL STATEMENTS FOR THE 2014 FINANCIAL YEAR
BANK OCHRONY ŚRODOWISKA S.A. CAPITAL GROUP WARSZAWA, UL. ŻELAZNA 32 CONSOLIDATED FINANCIAL STATEMENTS FOR THE FINANCIAL YEAR WITH AUDITOR S OPINION AND AUDIT REPORT TABLE OF CONTENTS AUDITOR S OPINION...
More informationOmni-Channel Crimsonwing White Paper. August 2014
Omni-Channel Crimsonwing White Paper August 2014 1 Contents 03 Introduction 04 What is Omni-Channel Retail? 05 Challenging Pure-Play retailers 06 Examples of Omni-Channel Success 07 Omni-Channel is more
More informationFinance and Accounting outsourcing e-commerce solutions. Financial Solutions
Finance and Accounting outsourcing e-commerce solutions Financial Solutions Supporting the future of e-commerce: success strategies for the trading world of tomorrow SOLUTIONS FOR YOUR INDUSTRY arvato
More informationBigfork Present: Planning for Relevant Traffic
Bigfork Present: Planning for Relevant Traffic Part of our successful website planning process is to look at driving relevant traffic to the new website. This article looks at why and how we decide to
More informationMCI is one of the leading private equity groups in the CEE region.
MCI is one of the leading private equity groups in the CEE region. We focus our investments on the following private equity areas: venture capital buy-out & expansion real estate & infrastructure MCI Management
More informationPaid Search: What Marketers Should Focus on in 2014
[Type text] Paid Search: What Marketers Should Focus on in 2014 NETBOOSTER.COM Sergio Borzillo, Head of PPC (UK) Paid Search: What Marketers The 4 main areas to focus on for your Paid Search strategy in
More informationDigital Commerce in Retail: Supporting a Common Mobile Customer Journey RETAILER SURVEY - CONDUCTED NOVEMBER 2014
Digital Commerce in Retail: Supporting a Common Mobile Customer Journey RETAILER SURVEY - CONDUCTED NOVEMBER 2014 Digital Commerce in Retail: Supporting a Common Mobile Customer Journey CONTENTS 1. Background
More informationDIGITAL MARKETING AND ECOMMERCE
DIGITAL MARKETING AND ECOMMERCE Maximising returns and building competitive advantage KEITH WEED Radical change in path to purchase redesigning our opportunities to influence for purchase BEFORE NOW ENGAGEMENT
More informationInternational scientific conference on transfer of knowledge and academic entrepreneurship
Conference information no. 1 International scientific conference on transfer of knowledge and academic entrepreneurship Department of Organization and Management, Faculty of Finance and Banking of the
More informationRAKUTEN ATTRIBUTION MEASURING THE MODERN SHOPPER RAKUTEN ATTRIBUTION
RAKUTEN MARKETING Measuring the Modern Shopper Measuring the Modern Shopper Introduction Modern retailing is developing fast and the lines between online and offline are increasingly blurred. We have come
More informationData segmentation for email marketing
Data segmentation for email Prepared by: Paul Herbert June 2012 email According to the Direct Marketing Association, seven out of ten companies are expecting more budget to flow into email over the next
More informationCyfrowy Polsat Newsletter. 4 10 July2011
Cyfrowy Polsat Newsletter 4 10 July2011 The press about Cyfrowy Polsat Date The press about TMT market in Poland 05.07 Puls Biznesu: Orange and T-Mobile even closer A company funded together by the owners
More informationModern In-store Analytics Hold the Key to Unlocking the Business
Whitepaper INTRODUCTION TO THE IN-STORE SALES FUNNEL Modern In-store Analytics Hold the Key to Unlocking the Business Potential in Bricks-and-mortar Retail Table of contents 1. Introduction 2. Analytics
More informationBANK OCHRONY ŚRODOWISKA S.A. WARSZAWA, UL. ŻELAZNA 32 FINANCIAL STATEMENTS FOR THE 2014 FINANCIAL YEAR WITH AUDITOR S OPINION AND AUDIT REPORT
WARSZAWA, UL. ŻELAZNA 32 FINANCIAL STATEMENTS FOR THE 2014 FINANCIAL YEAR WITH AUDITOR S OPINION AND AUDIT REPORT TABLE OF CONTENTS AUDITOR S OPINION... 3 REPORT ON THE AUDIT OF THE FINANCIAL STATEMENTS
More informationFuture Trends in Retail Marketing: 2015 Event report SPOTLIGHT. Thursday 18th September 2014. Powered by
SPOTLIGHT Future Trends in Retail Marketing: 2015 Event report Thursday 18th September 2014 Powered by London s Century Club was the unique venue for the latest Tag Spotlight forum. After our successful
More informationEVENT PROGRAMME TOUR SALON 2013
EVENT PROGRAMME 2013 Thursday, October 17, 2013 Time Event Place Fair Travel 2.0. Marketing Workshop: Facebook and Social Media Marketing in Tourism workshop takes place over two days and one can select
More informationMASTERING EMAIL MARKETING WITH ANDY BARGERY, DIRECTOR, KLAXON
MASTERING EMAIL MARKETING WITH ANDY BARGERY, DIRECTOR, KLAXON Event Marketing Certificate Webinar Series: Email Marketing and Conversion 10 October, 2012 1 TODAY S SPEAKERS Moderator Guest Speakers ADD
More informationCopyright 2015 Criteo. State of Mobile Commerce Apps and cross-device lead mobile business Q2 2015
State of Mobile Commerce Apps and cross-device lead mobile business Q2 2015 Mobile Commerce Report Methodology Individual transaction data analyzed How can marketers use this data? Over 3,000 online retail
More informationTrends in ecommerce. Riga, 27.03.2014. We support knowledge driven business decisions.com
Trends in ecommerce Riga, 27.03.2014 We support knowledge driven business decisions.com Gemius consultancy & expertise on the digital world online audience measurement currency in +30 markets +3 000 online
More informationwww.promoholding.pl A group of companies specialized in particular areas of marketing industry
www.promoholding.pl A group of companies specialized in particular areas of marketing industry What is PromoHolding PromoHolding is a group of dynamically developing companies specialized in different
More informationSocial Innovation In Industrial Design
9th International Conference Innovation and Creativity for Economy Social Innovation In Industrial Design 31 March 1 April 2016, Warsaw Conference organized by: Patent Office of the Republic of Poland
More informationHospice care for children in Poland - achievements, challenges and perspectives
An announcement no 1 of the International Scientific Conference on the 10th anniversary of the Malopolska Hospice for Children Dear Sir/Madam, Hospice care for children is a socially important issue that
More informationRetail market of spare parts, wear parts and accessories for passenger cars in Poland 2014. Market analysis and development forecasts for 2014-2016
Retail market of spare parts, wear parts and accessories for passenger cars in Poland 2014 2 Language: Polish, English Date of publication: January 2015 Delivery: pdf Price from: 1800 Find out How fast
More informationHR congress. between performers and performance 16 18 NOVEMBER 2015 WARSAW HOTEL DOUBLE TREE BY HILTON. & expo
HR congress & expo 16 18 NOVEMBER 2015 WARSAW HOTEL DOUBLE TREE BY HILTON between performers and performance DAVID TAYLOR PARTNERS KONGRESKADRY.PL PROF. ZW. KRZYSZTOF OBŁÓJ DOROTA WELLMAN PROF. ARMIN TROST
More information63 Grzybowska St., Warsaw, Poland CONFERENCE PROGRAMME. Plenary session 1: The Education of Future Generations
Educational Conference The Qualifications System A Development Tool for Poland and Europe Wednesday, 6 November 2013, Hilton Hotel, Warsaw Hall II+III 63 Grzybowska St., Warsaw, Poland CONFERENCE PROGRAMME
More informationMONDAY MAY 4 TH DAY 1
MONDAY MAY 4 TH DAY 1 4:30pm-6pm Roundtable Sessions Innovate or Perish Moderator: Wade Allen VP Customer Engagement & Digital Innovation, Brinker International Trends - threats to the status quo and/or
More informationcompany presentation Full registry name: AS Logistics Sp. z o.o.
company presentation Full registry name: AS Logistics Sp. z o.o. Company headline Our range Products and services Air freight consolidation and direct service Sea freight LCL and FCL shipments Courier
More informationPolish Real Estate Forum Series: Trends and Reviews
5. POLISH REAL ESTATE FORUM 8-9 June 2015, Sheraton Hotel, Sopot The conferences from the Polish Real Estate Forum series are the biggest and most prestigious meetings for the residential and commercial
More informationGlobal ecommerce Expansion: Opportunities and Threats in Beauty, Fashion, FMCG and Luxury. A Benchmarking Report
Global ecommerce Expansion: Opportunities and Threats in Beauty, Fashion, FMCG and Luxury A Benchmarking Report Executive Summary In a time of unprecedented growth in ecommerce, companies are increasingly
More informationEuroShop Trade Fairs. EuroCIS. 23 25 February 2016. The Leading Trade Fair for Retail Technology. Düsseldorf, Germany www.eurocis.
EuroShop Trade Fairs EuroCIS 23 25 February 2016 The Leading Trade Fair for Retail Technology Düsseldorf, Germany www.eurocis.com EuroCIS 2016: All channels. All technologies. All possibilities. All channels
More informationNEUF 2013 IX International Conference "Investing in Low-emission Economy"
PROGAM DRAFT NEUF 2013 IX International Conference "Investing in Low-emission " 8:30-9:00 OPENING CEREMONY Janusz Piechociński, Deputy Prime Minister and Minister of Prof. Jerzy Buzek, Chairman of the
More informationIs Your Supply Chain Millennial Ready? THE SHOPPER OF THE FUTURE MEETS THE SUPPLY CHAIN OF THE PAST
VOTED SPEAKER at Retail conferences in the US, Eastern and Western Europe Is Your Supply Chain Millennial Ready? THE SHOPPER OF THE FUTURE MEETS THE SUPPLY CHAIN OF THE PAST Leading Consumer, Shopper Behaviouralist
More informationResolutions passed by the Annual General Shareholders Meeting of Polskie Górnictwo Naftowe i Gazownictwo S.A. on June 26th 2008
Resolutions passed by the Annual General Shareholders Meeting of Polskie Górnictwo Naftowe i Gazownictwo S.A. on June 26th 2008 Current Report No. 55/2008 dated June 26th, 2008 The Management Board of
More informationPREDICTIVE ANALYTICS & CUSTOMER DATA: A LOOK AT THE RETAIL INDUSTRY PROF. GINO VAN OSSEL GINO.VANOSSEL@VLERICK.COM
PREDICTIVE ANALYTICS & CUSTOMER DATA: A LOOK AT THE RETAIL INDUSTRY PROF. GINO VAN OSSEL GINO.VANOSSEL@VLERICK.COM 2 1 3 e-commerce in Belgium, Comeos, June 2013 4 2 VALUE PROPOSITION market test: collection
More informationVerafirm Certification: Poland. Coverage Report. Warsaw, 5th of March 2015
Verafirm Certification: Poland Coverage Report Warsaw, 5th of March 2015 Verafirm Certification: Press Conference Totalizator Sportowy Europe's first company which became a model of software asset management
More informationJuly 2014 Sintra Consulting
July 2014 Sintra Consulting OUR GOAL IS YOUR SUCCESS We are not only an interactive agency. Not only web developers, or just artists. Not only the sales support team. We are a team that helps Your business
More informationXI INTERNATIONAL SYMPOSIUM INTELLECTUAL PROPERTY IN INNOVATIVE ECONOMY
XI INTERNATIONAL SYMPOSIUM INTELLECTUAL PROPERTY IN INNOVATIVE ECONOMY RESEARCH-BUSINESS-PROFIT-GROWTH: FOSTERING A THRIVING INNOVATION ECOSYSTEM 3-4 SEPTEMBER 2015 INTERNATIONAL CULTURAL CENTRE RYNEK
More informationClient focused. Results driven. Ciber Retail Solutions
Client focused. Results driven. Ciber Retail Solutions Multi-Channel Retailing Retailers are confronted by a downturn in consumer spending, ever-tighter margins, emerging shopping patterns, empowered consumers
More informationCustomer Intelligence
3-rd Conference Customer Intelligence From in-depth information to profitable business solutions! Moscow, 9-10 October 2014 Radisson Blu Belorusskaya ORGANISER: 3-rd Conference Customer Intelligence Oksana
More informationMCI is one of the leading private equity groups in the CEE region.
MCI is one of the leading private equity groups in the CEE region. We focus our investments on the following private equity areas: venture capital buy-out & expansion real estate & infrastructure MCI Management
More informationThe Right B2B Ecommerce Digital Marketing Mix. Allison Platte
The Right B2B Ecommerce Digital Marketing Mix Allison Platte April 2015 More and more marketing leaders are being challenged with providing their business with a B2B ecommerce solution. For many in the
More informationDATA DATA: THE CORNERSTONE OF DIGITAL ADVERTISING
DATA DATA: THE CORNERSTONE OF DIGITAL ADVERTISING Grzegorz Sławatyński / nugg.ad Director CEE EUROPE S AUDIENCE EXPERTS Europe s largest targeting platform Since 2010 nugg.ad is a company of Co-operation
More informationJANUARY 2015 EMAIL MARKETING REPORT FASHION RETAIL
JANUARY 201 EMAIL MARKETING REPORT FASHION RETAIL 1 INTRODUCTION METHOD With nearly half of consumers now shopping online for clothes and accessories, and online sales reaching.6bn in 2014, there has never
More informationPERFICIENT DIGITAL COMMERCE SOLUTIONS THE WINNING RECIPE FOR EMAIL MARKETING
THE WINNING RECIPE FOR EMAIL MARKETING CHRISTIE COOKIE FINDS A SPECIAL INGREDIENT THAT YIELDS DELICIOUS RESULTS Driven by the pursuit of the perfect cookie, The Christie Cookie Company makes premium quality,
More informationENEA S.A. POZNAŃ, UL. NOWOWIEJSKIEGO 11 FINANCIAL STATEMENTS FOR THE 2010 FINANCIAL YEAR WITH AUDITOR S OPINION AND AUDIT REPORT
POZNAŃ, UL. NOWOWIEJSKIEGO 11 FINANCIAL STATEMENTS FOR THE 2010 FINANCIAL YEAR WITH AUDITOR S OPINION AND AUDIT REPORT TABLE OF CONTENTS AUDITOR S OPINION... 3 REPORT SUPPLEMENTING THE OPINION ON THE AUDIT
More informationLeveraging Central & Eastern European networks to scale up your business
Leveraging Central & Eastern European networks to scale up your business Center for Entrepreneurship and Executive Development (CEED) will bring together growth-oriented entrepreneurs from throughout the
More informationSPONSORSHIP PROGRAM. The Port of Montreal will have the pleasure of welcoming key decision makers from Canada s port
SPONSORSHIP PROGRAM The Port of Montreal will have the pleasure of welcoming key decision makers from Canada s port industry to the 57th ACPA Annual General Meeting and Conference. With PUSHING THE LIMITS
More informationPreface. I will try to explain it to you like you are four-year-old. Max Favilli 2014 http://maxfavilli.com
Ecommerce ABC Preface I will try to explain it to you like you are four-year-old. Ecommerce ABC WHATEVER YOUR PRODUCT IS, YOU CAN SELL IT ONLINE WITH PROFIT. E-Commerce matters more than you think ONLINE
More informationAbandoned online baskets can be a rich source of revenue.
Abandoned online baskets can be a rich source of revenue. The ebook explains how you can use retargeting to reengage customers and reduce shopping cart abandonment. www.brightpearl.com/ca0 Welcome to abandoned
More informationX INTERNATIONAL SYMPOSIUM
X INTERNATIONAL SYMPOSIUM INTELLECTUAL PROPERTY IN INNOVATIVE ECONOMY IDEAS TO PROFIT: CREATING BUSINESS FROM INNOVATION 4-5 SEPTEMBER 2014 INTERNATIONAL CULTURAL CENTRE RYNEK GŁÓWNY 25, KRAKÓW INVITATION
More informationState of Mobile Commerce. Cross-device shopping starts and ends on mobile Q3 2015
State of Mobile Commerce Cross-device shopping starts and ends on mobile Q3 2015 Brazil State of Mobile Commerce Q3 Highlights Criteo s analysis of shopping data from Q3 2015 demonstrates that smartphones
More informationJANUARY 2015 EMAIL MARKETING REPORT FASHION RETAIL
JANUARY 2 EMAIL MARKETING REPORT FASHION RETAIL EMAIL MARKETING REPORT : FASHION RETAIL : JANUARY 2 EMAIL MARKETING REPORT : FASHION RETAIL : JANUARY 2 THE BRANDS INTRODUCTION METHOD TM With nearly half
More information63 Grzybowska St., Warsaw, Poland DRAFT PROGRAMME. Michał Federowicz PhD, Director, Educational Research Institute
Educational Conference The Qualifications System A Development Tool for Poland and Europe Wednesday, 6 November 2013, Hilton Hotel, Warsaw Hall II+III 63 Grzybowska St., Warsaw, Poland DRAFT PROGRAMME
More informationsd street toolz digital centre
Professional Diploma in Digital Marketing sd street toolz digital centre Contents Professional Diploma Courses in Digital Marketing Short Courses 1. Welcome 2. Course overview 3. Course content 4. How
More informationAbout Transferuj.pl PAYMENTS SECURITY FAVORABLE PRICES THE WIDEST SPECTRUM OF PAYMENT METHODS THE FINEST QUALITY AUTOMATION
About Transferuj.pl Transferuj.pl Online Payment System belongs to Krajowy Integrator Płatności Inc. The company s mission is to introduce and promote innovative payment methods and solutions ensuring
More informationWhat Data Discovery can do for a true OmniChannel experience. A Credon White Paper
What Data Discovery can do for a true OmniChannel experience A Credon White Paper 1 The need for Omnichannel According to Comeos (the Belgian confederation representing retail and commerce), online shopping
More informationCustomer Assistance Microsoft Dynamics AX. Technical Support Extension Modules and Applications Modifications, Training, Upgrades
Customer Assistance Microsoft Dynamics AX Technical Support Extension Modules and Applications Modifications, Training, Upgrades Smooth and secure operation of business applications Ericpol 1400 employees
More informationWhy Google? Scale 144,000,000 searches in the UK per hour. Dominant Over 90% of UK Search market. Customers Most shopping journey starts with search
Welcome to Google Masterclass 16 March, 2016 Why Google? Scale 144,000,000 searches in the UK per hour Dominant Over 90% of UK Search market Customers Most shopping journey starts with search Agenda Creative
More informationFOODIE CORE. In the heart of your online grocery system. All the tools you need to run modern and cost-efficient grocery operations online
FOODIE CORE In the heart of your online grocery system All the tools you need to run modern and cost-efficient grocery operations online BRING YOUR BRAND AND BUSINESS ONLINE Interfaces to retail systems
More informationCreated to make a. Specialists in data and campaign management
Created to make a difference Specialists in data and campaign management XCM created to make a positive difference to your thinking, your marketing, your business XCM would like to thank all customers,
More informationState of Mobile Commerce Growing like a weed
State of Mobile Commerce Growing like a weed Q1 2015 Executive Summary Mobile commerce is growing like a weed. Mobile is 29% of ecommerce transactions in the US and 34% globally. By the end of 2015, mobile
More informationNowy Adres S.A., www.nowyadres.pl
Too much of a good thing: are we facing an oversupply crisis? The conference OFFICE BUILDINGS IN POLAND 2013 23-24 October 2013, Warsaw, Hotel Marriott Introduction The Polish office property sector navigated
More informationBringing Digital into Store, now and in the future
Bringing Digital into Store, now and in the future Neil Adamson Digital Commerce Lead Accenture Interactive Agenda The now An integrated store The future Recent history: multi/omni-channel Multi-channel
More informationX INTERNATIONAL SYMPOSIUM
X INTERNATIONAL SYMPOSIUM INTELLECTUAL PROPERTY IN INNOVATIVE ECONOMY IDEAS TO PROFIT: CREATING BUSINESS FROM INNOVATION 4-5 SEPTEMBER 2014 INTERNATIONAL CULTURAL CENTRE RYNEK GŁÓWNY 25, KRAKÓW INVITATION
More information