Data Continuity Group. Partner Program Overview

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1 Data Continuity Group Partner Program Overview Version

2 Table of Contents Summary 3 Who is Data Continuity Group? 3 How to become a DCG Channel Partner 3 Our Accreditations 4 DCG Value-Proposition 4 Why Partner With DCG 5 Partner Levels 6 Referral Partner 6 Gold Partner 6 Platinum Partner 7 Industry Sectors 8 History 8 2

3 Summary The DCG Partner Program offers a tremendous opportunity for channel partners and resellers to scale their cloud business portfolio. Our channel partner program offers access to a dedicated partner portal, incorporating online training, deal registration, pricing tools, coop marketing & materials and sales collateral. A DCG Channel Partner will have a named account manager within our channel management team, as well as 24 x access to support from our UK based customer and technical engineering help desk team. Who is Data Continuity Group? Faced with today s intricately networked business environments and stricter compliance requirements, organisations have to manage, protect, retain and when necessary recover ever growing volumes of data. Data Continuity Group ("DCG") provides complete end to end data management, protection and recovery solutions to all sizes of business across all industry sectors. DCG s heritage is based around data management and has unrivalled expertise in protecting, managing and recovering information which allows our customers to contain management costs by reducing capital and operating expenditure, free up resources to support innovation, reduce operational risk and increase service delivery. How to become a DCG Channel Partner DCG selects its channel partner or reseller organisations based on their ability to articulate, market and sell DCG s managed backup & disaster recovery services - we are looking for motivated companies that recognise the value that DCG solutions bring. For more information or to apply to become a Partner or register through our website 3

4 Overview Accreditations We work with our customers across all industry sectors to maintain the highest levels of compliance to the numerous standards and bodies that are in force to ensure best practice for storing electronic data. We hold the following ISO accreditations which are independently assessed and recognised throughout the IT industry: ISO The international best practice standard for information security management ISO The international standard for IT Service Management benchmarking the delivery of managed services, measuring service levels and performance assessment ISO The international standard for providing assurance about the ability to satisfy quality requirements and to enhance customer satisfaction DCG is appraised by BSI UKAS accredited auditors and our IMS management team carry out regular audits both in-house and onsite. The DCG Value Proposition DCG s solutions are designed for businesses to overcome problems associated with backing up and recovering their data in complex and high performance service delivery environments. Whether your Organisation requires management of pools of data across a number of remote sites, large quantities of data centrally, or requires a global solution, DCG delivers data backup and disaster recovery solutions that allow organisations to move forward, safe in the knowledge that their business information is protected, managed, and can be recovered efficiently 24 hours a day, 365 days a year. 4

5 Why Partner with DCG? The DCG channel program has been created exclusively for our channel partners and allows you to differentiate your business competitively. Partnering with DCG will expand your offering and create an ongoing annuity stream for the life time of each contract with your customers, providing them with a service they will value and can depend upon. Partner Portal The DCG partner portal is an important link between our partners and DCG. Maintaining good communication is key to the success in any relationship and the partner portal is a valuable tool for helping to achieve this, as well as a centralised pool for information and resources to assist in growing your business. Joint Business Planning We work with you to tailor an individual plan, created around your business. DCG believe in keeping it simple, but ensuring we have clear mutually agreed objectives and all the required actions in place to successfully achieve these objectives and grow your business. Coop marketing activities As part of our commitment to you, DCG provide funding for approved activities in addition to a comprehensive set of tools and resources to support your marketing requirements. By running marketing activities in partnership, DCG help your marketing budget stretch further and ensure that you get the most from your marketing investment. Dedicated Channel sales DCG provide you with a named channel manager to work alongside you as an extension of your team and ensure your success. Deal Registration You work hard to build relationships and generate opportunities, so protect them and gain an additional discount through our deal registration program via the partner portal. Retain and add value Building a good customer base takes time and financial investment. So having the ability to retaining clients for many years by adding value and having a genuine reason to maintain regular contact is priceless. Increase team size (without the headcount) Our experienced sales and technical teams act an extension of your own teams but without the cost associated with growing. 5

6 Partner Levels Referral Partner: The DCG Referral partner level is for companies looking to scale their cloud business portfolio at a basic partner level. There are no annual fees or revenue requirements. Additionally, there are no certification or training requirements at this level. Organisations that would benefit from this level are resellers, consultants, systems integrators and solution providers where disaster recovery, backup, data storage & archiving are not core to your business. Benefits: A Referral partner will receive access to the partner portal, marketing collateral and up to 15% discount for referral opportunities registered and approved with DCG. Gold Partner: The DCG Silver partner level is for companies that have a practice that is specifically focused upon disaster recovery, backup, data storage & archiving and are looking to actively scale their cloud business portfolio. Requirements: Partner Sales teams to be trained to a basic level of understanding so that they can accurately identify and qualify opportunities. All opportunities to be registered with DCG immediately following qualification, this will enable us to plan and provide resources to support you in providing your customers with a seamless and accurate service. Jointly develop a quarterly business plan with a mutually agreed objective and the actions required to successfully achieve this. Benefits: A Silver partner will receive up to 25% discount on opportunities registered and approved with DCG. You will also receive a named channel account manager, coop marketing (as part of an agreed business plan), access to the DCG partner portal, marketing collateral, sales support and 24x7 365 access to support from our UK based customer and technical engineering helpdesk team. 6

7 Platinum Partner: The DCG Platinum partner level is for companies that have a practice that is specifically focused upon disaster recovery, backup, data storage & archiving and are looking to actively scale their cloud business portfolio. Platinum provide 1 st level technical support to their customers; typically working on larger and more technically complex, Enterprise level solutions. Requirements: 2x Sales personnel to be trained to a good level of competence and understanding, enabling them to accurately identify and qualify more complex opportunities. 2x Technical personnel certified to provide 1 st level support. All opportunities to be registered with DCG immediately following qualification, this will enable us to plan and provide resources to support you in providing your customers with a seamless and accurate service. Jointly develop a quarterly business plan with a mutually agreed objective and the actions required to successfully achieve this. Benefits: A Platinum partner will receive up to 30% discount on opportunities registered and approved with DCG. You will also receive a named channel account manager, coop marketing (as part of an agreed business plan), access to the DCG partner portal, marketing collateral, sales support and 24x7 365 access to support from our UK based customer and technical engineering helpdesk team. Maximum Available Discounts Referral Gold Platinum Deal Registration 5% 5% 5% 1st Level Support N/A N/A 5% Discount Level 10% 20% 20% Total Available 15% 25% 30% 7

8 Industry Sectors From large complex, business critical, multi-site and/or remote locations with mobile data environments, DCG specialises in managing and protecting data across all industry sectors, including those operating under strict regulatory conditions. Across our diverse customer base, we work with organisations that have fast growing data requiring high quality management, and where data plays an inherent role in their business decision making or forms a core part of their intellectual property. From financial and legal to retail, healthcare, colleges, petrochemical, pharmaceutical, media and charities, our solutions enable us to address specific compliance requirements and ensure that our customer s data is always available and completely secure. History Founded in 2000, Data Continuity Group has been a leading provider of Data Management solutions and services for well over a decade. Headquartered in Bracknell, DCG manages data across 55 countries and is trusted by numerous organisations to protect their data throughout their entire global infrastructure. DCG, a venture capital backed organisation with high growth potential, is unique in that it focuses solely on providing bespoke and cloud based backup, archive, storage and disaster recovery services. Through our long standing partner relationships and high accreditations status, DCG is constantly extending its portfolio of solutions to include state of the art technologies. In order to deliver end-to-end solutions DCG can provide cost effective hardware procurement as well as a full portfolio of supporting services, including consultancy, professional services, implementation, customer service and support. For more information contact: Guy Silver, Channel Manager, Data Continuity Group Data Continuity Group, Bridge House, 1 Brants Bridge, Bracknell, Berkshire, RG12 9BG Tel:

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