The Software Experts. Software Asset Management Services & Solutions

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1 The Software Experts Software Asset Management Services & Solutions

2 one WORLD CLASS SOFTWARE ASSET MANAGEMENT Make Optimised IT Simple Simplify the management of IT assets and minimise financial, legal and operational risk with industry best practice from FAST Compliance Limited The more control you have over your infrastructure assets, the more you can make them work for you, now and into the future. At FAST Compliance we are experts in Software Asset Management and IT Compliance. Our goal is to help you optimise your IT estate using best in class services & support. We also enable you to use your resources more efficiently, reduce costs, and better anticipate future software needs. We have a package to suit any organisation no matter where you are in your journey. Helping you to achieve the FAST Standard for Software Compliance (FSSC-1) and the FAST Software Lifecycle Management Programme (FSLMP), our offerings include: Structured Programmes Education & Training Exclusive Software Tools Consulting Services Our customers find significant value in working towards the FAST Standard for Software Compliance and the FAST Software Lifecycle Management Programme. Other customers already have strong SAM capabilities in place and simply use the expertise and associated benefits that FAST Compliance can provide, addressing any challenges they face as they work through their SAM and IT Compliance programmes. With over 25 years as the leading expert in Software Asset Management and IT governance, FAST Compliance deliver results Software Asset Management Services & Solutions

3 two WHAT WE OFFER 3. Structured SAM Programmes 4. Training Solutions 5-6. Tools & Templates 7-8. Help, Advice & Support 9. Audit & Consultancy 10. FAST Compliance Packages

4 three FAST COMPLIANCE Structured SAM Programmes The FAST Compliance Programme The FAST Compliance Programme is a structured approach to SAM and provides all the tools, support and expert knowledge you need to achieve accreditation to the FAST Standard for Software Compliance (FSSC-1), helping your organisation achieve software licence compliance and reduce the total cost of ownership of software. We offer impartial and independent advice on IT legislation, software management, licensing and IT policies. We also provide specialist tools and best practice templates and guidelines, access to a variety of CPD and IAITAM accredited training courses, an online programme tracker to help you track progress as you work the different stages of the programme and a dedicated Customer Account Manager to guide and support you on your journey. The FAST Standard for Software Compliance (FSSC-1) also addresses many of the disciplines required to achieve certification to the ISO Software Asset Management Standard (ISO/IEC ). The FAST Software Lifecycle Management Programme The FAST Software Lifecycle Management Programme is a disciplined programme covering the requirements of effective software lifecycle management. FSLMP introduces Software Asset Management best practices resulting in understanding of cost of ownership, asset optimisation and return on investment. The FSLMP is implemented in conjunction with the FAST Standard for Software Compliance (FSSC-1) and is aligned to other industry standards and frameworks including ISO-19770, ISO-20000, ISO and ITIL v Software Asset Management Services & Solutions

5 FAST COMPLIANCE four Training Solutions FAST Approved Software Manager s Workshop This one-day workshop is the first step on the FAST Compliance Programme, providing you with a comprehensive overview of the processes involved in obtaining the FAST Standard for Software Compliance (FSSC-1). The training course takes a closer look at vital topics such as IT legislation, proof of entitlement and software licensing. FAST Approved Software Auditor s Day This one-day training course is the second training course for organisations working through the FAST Compliance Programme. With a focus on software auditing and reconciliation, the FAST Approved Software Auditor s Day offers valuable insight into preparing for an audit, managing the audit, reconciling the audit results and simplifying future audits. International SAM Institute Earn globally recognised qualifications, learn industry best practice and understand avenues for saving, global governance and revenue generation at the International SAM Institute. All of the carefully developed training courses will provide you with an official IAITAM accreditation. Certified Software Asset Manager Certified Hardware Asset Management Professional Certified Mobile Asset Manager Certified IT Asset Disposition Certified IT Asset Manager We have an extensive training portfolio covering a wide range of topics such as Microsoft Licensing, Virtualisation and the Data Protection Act. Please visit our website to find out more.

6 five FAST COMPLIANCE Tools and Templates Policy and Procedure Templates Our templates provide a ready-made set of best practice IT policies and procedures that can be tailored to suit your organisation s needs, IT environment and culture. We can also conduct a high-level review of your IT policies and procedures, identifying any shortfalls or omissions that may impact upon your organisation s efforts to control its software assets and licence optimisation. Gap Analysis The Gap Analysis is provided at key stages of the FAST Compliance Programme to discover areas of risk and non-compliance against the FAST Standard for Software Compliance (FSSC-1). The Gap Analysis report can be used to identify strengths and weaknesses as well as best practice scenarios, allowing you to prioritise and identify key areas of risk that need to be addressed. The Gap Analysis can also be conducted on-site and the results can be relayed via a bespoke presentation. FAST Compliance Manager FAST Compliance Manager (FCM) is a software licence management tool that works with data generated by your discovery tool to help you control your software assets more effectively. With a central repository for storing licence information, FCM allows you to track the software you have installed against your organisation s entitlement, significantly reducing the time it takes to achieve registration to the FAST Standard for Software Compliance (FSSC-1) Software Asset Management Services & Solutions

7 six FAST COMPLIANCE Tools and Templates FAST Express Software Manager Providing comprehensive IT asset management and discovery and computing inventory reporting, FAST Express Software Manager* (ESM) allows you to take control of your deployed assets and form the foundation for an effective SAM plan. The tool offers 4 key functions to identify and manage your software assets: software inventory, software usage metering, hardware inventory and application control. These features can help you to optimise expenditure of software and mitigate financial, legal and operational risks. *Additional fee applicable PC Inventory (Windows/MAC OS Support) Software inventory Hardware inventory Software licence reconciliation Support for virtualisation Accurate & Comprehensive Reports Superior application recognition Data rationalisation and analysis Flexibility Ease of Deployment Rapid deployment Automatic workstation discovery Scheduled or on demand inventories Centralised management Industry standard technologies Software Usage Metering Software usage data Application control Support for Virtualisation Support for Citrix and WTS environments Support for concurrently licensed applications

8 seven FAST COMPLIANCE Help, Advice & Support Specialist Support from a Dedicated Account Manager We have a team of dedicated FAST Customer Account Managers who are experts in all areas of Software Asset Management, compliance, risk and licensing. Your Customer Account Manager will get to know your business and provide a personalised service to support you and help you address any challenges as you work through the FAST Compliance Programme. In addition to this, you will also have regular face-to-face meetings and guidance from a dedicated Regional Account Manager, depending on the FAST Compliance package you choose. FAST Compliance Regional Discussion Forums The FAST Regional Discussion Forums are held throughout the UK and are included as part of the FAST Compliance Programme benefits. The Forums bring together different businesses and industries to discuss topics and issues surrounding licensing, legislation, IT compliance and Software Asset Management, as well as share top tips on how to achieve the FAST Standard for Software Compliance (FSSC-1) Software Asset Management Services & Solutions

9 FAST COMPLIANCE eight Help, Advice & Support IT Webinars and Account Manager Surgeries We hold a number of IT Webinars and Account Manager Online Surgeries focusing on various topics throughout the year such as Green & Efficient IT and Bring Your Own Device (BYOD). Please visit our website for the latest topics and forthcoming dates. FAST Compliance Website The Customer Area on the FAST Compliance website, which is exclusively available to FAST Compliance customers, is packed with useful information and resources including guidance on IT policies and procedures, upcoming FAST Compliance Training and Event dates, industry updates and news. Regular Industry News Updates In the ever changing world of IT, keeping up-to-date with new developments and legislation is critical. FAST Compliance provides industry intelligence outlining the most recent licensing, software and IT compliance news and information.

10 nine FAST COMPLIANCE Audit & Consultancy Services Specialist Vendor Audit Services The FAST Compliance Programme helps you to optimise your licensing estate, but many organisations still find the need for additional support during a vendor audit. FAST Compliance Assurance offers customers assistance to help you through what can be a resource hungry and time consuming audit process. One of our specialist team will be available to support you in the preparation and reconciliation of data to be submitted as part of the ELP, investigation of vendor claims and assist with negotiations on the findings. Specialist Consulting Services Our team of MCP (Microsoft Certified Professional) accredited consultants have extensive experience in providing services tailored to your needs, leaving you free to focus on your core business, confident in the knowledge that your IT practices are in expert hands. *Additional fee applicable for Specialist Vendor Audit and Consulting Services Software Asset Management Services & Solutions

11 x FAST COMPLIANCE PACKAGES ten Standard & Plus Standard Package This package provides all the tools and support you need to take control of your software assets and achieve and maintain IT compliance Plus Package This option provides all the tools and support you need to take control of your software assets, achieve and maintain IT compliance and implement effective software lifecycle management The FAST Compliance Programme The FAST Software Lifecycle Management Programme Tools & Templates Online Gap Analysis On-site Gap Analysis and high-level policy & procedure review Training Elements Free training course places plus discounted IT and professional development courses Additional free training course places plus discounted IT and professional development courses Help, Advice & Support Dedicated FAST Customer Account Manager and access to unlimited telephone support from 9am-5pm Monday-Friday Dedicated FAST Customer Account Manager, on-site support from a Regional Account Manager and access to unlimited telephone support from 9am-5pm Monday-Friday

12 Software Asset Management Baseline Advice Enablement Baseline Tools Programme Training Procedures Professional services Baseline Managed services Professional services Scenario Analysis Licence advisory services Programme Training Policies Mitigate risk Software Asset Management Baseline Software Asset Management For more infomation please call , or visit FAST is a trading name of FAST Compliance Limited, which is part of Crayon Group. FAST is a registered trademark of the Federation Against Software Theft, licensed to FAST Compliance Limited. All rights reserved.