UNLOCK THE POWER OF THE ACCESS NETWORK. t: +44(0) e:
|
|
- Angel Shelton
- 8 years ago
- Views:
Transcription
1 UNLOCK THE OWER OF THE ACCESS NETWORK t: +44(0) e:
2 ABOUT US What we do The Kenton Group, formerly known as Kenton Research Limited was formed in 1977 to develop a range of products to meet the demands of the rapidly expanding Telecommunications market. Since that time The Kenton Group has built an industry wide reputation for designing and building high quality and reliable products for the telecom industry. In addition to Kenton s product based offering the company s service and support portfolio continues to grow. Today The Kenton Group delivers network access, demarcation and connection products and solutions for Carriers, Operators, Service roviders, Utilities and Transport, Enterprise and Government throughout the UK and worldwide. Delivering innovative solutions for your unique requirements, either through our expansive portfolio of best in breed technology and products, or our creative in-house development team, that is able to deliver fast and flexible solutions to meet your exacting requirements. The Kenton Group can offer design, delivery and 24 x 7 support of all your network access needs. Aims & Objectives The Kenton Group is committed to becoming the leading provider of network access solutions in our home market of the UK and worldwide. Our relationship with our customers is key to this objective. We create open and trusted communications with each and every individual within the customer organisation, leading to an enriched experience unmatched by other supply partners. Our focus on complete access solutions, maximising value for our customers, has already led to us securing multi-country supply and support contracts with leading global telecommunications companies. With development plans to expand our own designed and manufactured products targeted towards the emerging markets of Africa and Asia, the Group s objectives to build a high-growth, sustainable business with marketing, support and partners throughout the globe, is already well underway. The Future s Bright Recent years have seen The Kenton Group achieve significant growth, that success has enabled the company to invest in improving its operations and support services systems and processes, and to drive new product development. These investments have delivered a high customer satisfaction rating, which has resulted in clients making us their first choice for any new access service requirements.
3 Delivering network access solutions, connecting any service over any network. Specialist technology partner, guiding clients from concept to service delivery. Delivery of cloud based applications and hosted services.
4 KENTON SUORT & SERVICES Training We offer bespoke training sessions as required to all of our customers as part of our substantial services package. The training is designed solely around the customer s needs and the solutions they have invested in. Held in a formal or an informal environment, either at our premises or on-site, our engineers are fully equipped to pass on not just knowledge but the best and most beneficial tips and usage advice to the end user, to ensure they get the best out of their equipment. These training sessions prove to be hugely valuable, and show our commitment to providing the best delivered end-to-end solution to our customers, in terms of value, functionality and the end result. Support With a number of successful partnerships and continuous growth in the UK, The Kenton Group s customer base has expanded to include global telecom s providers, who require a high service level and support through the EMEA, AAC and the Americas. We have expanded our operations to encompass additional countries, and are constantly reviewing other geographical locations as the world becomes globally connected. The Kenton Group are able to provide global support in over 60 countries, 24 hours per day, 365 days a year. Services From our head office based just 20 minutes from London s Canary Wharf our Network Operations Centre delivers 24 x 7 customer entitlement, validation and help desk services. This is backed by a high-level technical support centre, which is used for fault diagnosis and field engineering support activities for onsite and network monitoring support services. One size does not fit all and our service portfolio is tailored to each individual customer s needs. We aim to offer complimentary services to our customers to help them deliver the service level agreements they are contracted to provide. Our goal is to ensure the customer is fully supported from the point of sale, through the whole product life cycle, to the end of product life and beyond. The Kenton Group support portfolio continues to grow and now offers Telephone Support, On-Site Field Support and Maintenance, Extended Warranty Services for hardware and software, real time Network Management and Monitoring, Network Design and Consultancy.
5 FAULT & FIX. RMA. NETWORK MONITORING. WARRANTY. INSTALLATION. 24/7 SUORT 365 DAYS A YEAR. 9 TO 5 BUSINESS HOURS. ON-SITE SUORT. REMOTE MONITORING AND MORE... Kenton Network Operations Centre The Kenton Group onsite NOC (Network Operations Centre) operates 24 hours a day 7 days a week to manage and monitor our customers networks around the globe. Built to the highest standards and conforming to CAS-T security our on-site technical support team offers a proactive approach to network management. roviding our customers with a full service wrap allows us to ensure the best service delivery. With a fully auditable case and ticketing system The Kenton Group NOC can supply our customers with the data they require to manage and grow their infrastructure safe in the knowledge that fully qualified Kenton technical staff are there to help. Real time reporting to monthly summaries are an essential part of any NOC and The Kenton Group can tailor the reporting required to suit our customers demands.
6 Kenton CE rovisioning ortal In addition to Kenton s support and services The Kenton Group has developed a bespoke rovisioning ortal, designed specifically to provide a simple and more cost-effective solution for the configuration of the end user CE. It covers the entire process from placing an order through to provisioning and delivery of your end users order. The portals key objective is to provide an accurate order processing system, with a fully auditable system to allow the operator to track every stage of an order from entry to customer delivery. roviding a simpler, efficient, cost-effective process. Designed for you With individual customer requirements being different, Kenton s rovisioning ortal can be tailor-made to deliver what your business needs in this highly competitive market. Designed with the purpose of meeting your SLA s and delivering an auditable solution for your customers. More information available on request. QA/BSI The Kenton Group is committed to providing our customers with the best service possible. To demonstrate our commitment we have achieved the following ISO accreditations: Quality Management System , Information Security Management System , Environmental Management System , Layer 2 Ethernet over Copper CESG CAS-T We have also achieved Link-up and UVDB status for Network Rail and Utilities as well as Safe Contractor and CHAS, for the specific Health and Safety requirements in our industry. Kenton were one of the first Companies to achieve CAS-T accreditation for Layer 2 Network availability, after the auditing authority was taken over by CESG. Having been audited to the new standard The Kenton Group are working towards updating our 9001 and Management systems in preparation for the introduction of the new standards in 2015/16. In order to continue to grow as an organisation and to provide the excellent service expected by our customers, we need a solid foundation in our approach. Our quality processes ensure this is in place, by being measurable and auditable.
7 RODUCTS RODUCT CATEGORIES MANUFACTURERS ETHERNET ACCESS CELLULAR BACKHAUL GATEWAYS TDM ACCESS (MA) LAST MILE (LOCAL LOO) VOICE RODUCTS ATM ACCESS OTICAL & FIBRE TDM SEUDOWIRE CONVERTERS & CONNECTIVITY MANAGEMENT SOFTWARE, MONITORING & ROVISIOING NFV SAA WI-FI
8 Kenton Accessnet: Connectivity Solutions through LLU Networks Support Kenton Distribution & Network Solutions: Layer 2 roducts & Network Solutions Marketing Training Kenton Design & Technology: Kenton roducts Sales Kenton Data & Voice: Layer 3 Data and Voice roducts CONTACT US. t: +44(0) e: sales@thekentongroup.com Innovation House Unit 19 Bourne Industrial ark Crayford Kent DA1 4BZ QA 0038
Connecting your business
mobiles Connecting your business fixed voice & data digital & IT autovoice managed services adsi energy About us Founded in 2002, ADSI are dedicated to reducing business costs by offering high-quality
More informationHow To Use Bbt 1.1.1 (Bbt) For Business
Service Description 1. Service Description The solution provides business customers a telecommunication solution which contains the following basic elements: Delivery and operation of a hosted PBX service
More informationVPLS lies at the heart of our Next Generation Network approach to creating converged, simplified WANs.
Virtual Private LAN Service (VPLS) A WAN that thinks it s a LAN. VPLS is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use Virtual Private LAN Service
More informationCentral Technology. Seamless IT & Communication Solutions
Central Technology Seamless IT & Communication Solutions Our client base is built on reputation for service and quick response times WELCOME Our Business Services It support Cloud Solutions Unified Communications
More informationMaintenance & Support Services. Award-winning services to support your Video Communications Environment
Maintenance & Support Services Award-winning services to support your Video Communications Environment PROTECT YOUR INVESTMENT WITH VIDEOCENTRIC MAINTENANCE VideoCentric s award-winning maintenance & Technical
More informationData Continuity Group. Partner Program Overview
Data Continuity Group Partner Program Overview Version 1.0 2014 Table of Contents Summary 3 Who is Data Continuity Group? 3 How to become a DCG Channel Partner 3 Our Accreditations 4 DCG Value-Proposition
More information24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk. itg CloudBase
24/7 Monitoring Pro-Active Support High Availability Hardware & Software Helpdesk Onsite Support itg CloudBase Pro-Active managed it support services for one single cost per month covers all aspects of
More informationNomine: A Case Study in Network Infrastructure Development
Nominee: Coreix Nomination title: Delivering highly tailored colocation, managed hosting, cloud and dedicated server solutions to the UK market Who we are Coreix Limited is a London based managed hosting,
More informationThales Service Definition for NOC Services for Cloud
Thales Service Definition for UK NOC Services Thales Service Definition for NOC Services for Cloud April 2014 Page 1 of 13 Thales Service Definition for UK NOC Services CONTENT Page No. Introduction...
More informationThe cost effective and flexible alternative to ISDN
SIP Trunks The cost effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing
More informationSimwood Carrier Ethernet
Simwood Carrier Ethernet Simwood Carrier Ethernet is a high security, low latency means to connect sites or services either point-to-point or as a mesh. We use a number of technologies on top of our own
More informationManaging a Global Business
Managing a Global Business Whitepaper from Global Drivers of Change: There are several driving forces in the global business landscape that will continue to shape the future of these organisations: Technological
More informationG R O U P CORPORATE BROCHURE
G R O U P CORPORATE BROCHURE 897% GROWTH UK Ranked 31st Fastest Growing Technology Company EMEA Ranked 189th Fastest Growing Technology Company G R O U P CORPORATE BROCHURE WHO WE ARE LDeX Group is a carrier
More informationAn Introduction to SIP
SIP trunking, simply put, is a way for you to accomplish something that you already do, for less money, with equal or better quality, and with greater functionality. A Guide to SIP V4 An Introduction to
More informationGUINEA GHANA LISBON LIBERIA SENEGAL EQUATORIAL GUINEA BARCELONA AFR-IX: INBOUND, OUTBOUND & WITHIN ATLANTIC AFRICA TELECOM SERVICES
AFR-IX: INBOUND, OUTBOUND & WITHIN ATLANTIC AFRICA TELECOM SERVICES AFR-IX organisation endeavour and are committed to building the AFRICAN TELECOMMUNICATIONS ECO-SYSTEM. Acting as a true lever of growth
More informationChoosing the right partner for your migration to NGN your requirements
Your Path for Growth ECI Global Services Choosing the right partner for your migration to NGN your requirements Seamless migration with minimal impact on services and network Pick and mix services to meet
More informationFULLY MANAGED SERVICE COMPLETE SUPPORT FOR YOUR MOBILE ENTERPRISE
FULLY MANAGED SERVICE COMPLETE SUPPORT FOR YOUR MOBILE ENTERPRISE At Spirit, we realise that our customers are looking for choice, flexibility and value. That s why we have developed our special Fully
More informationMedaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system
Medaxon choose liquid for telephones systems provider because none of us can succeed in business without a reliable telephone system Why Liquid Business Solutions? When choosing a technology partner, you
More informationallchoice We are XMA. Empowering employee device choice within the workplace
allchoice Empowering employee device choice within the workplace We are XMA. We are XMA. We deliver innovative IT solutions that enhance how people learn, teach, govern, deliver healthcare and do business.
More informationData services. Reliable, high speed data connectivity for business
Data services Reliable, high speed data connectivity for business WHAT ARE OUR DATA SERVICES? Pennine s family of high speed IP connectivity services connect your business directly to our carrier s next
More informationExpert. Trusted. Effective. IT managed services tailored to you. From Modern Networks.
Expert. Trusted. Effective. IT managed services tailored to you. From Modern Networks. A Complete End-to-End Portfolio Established in 1999, Modern Networks is a managed service provider helping clients
More informationTransforming public services in Scotland Value Added Services
Transforming public services in Scotland Value Added Services Maximising your investment in SWAN Dedicated to connecting Scotland The Scottish Wide Area Network (SWAN) is the only secure network available
More informationProfessional and Managed Services
SUPPORT SERVICES Professional and Managed Services Exclusive Networks offers an extensive professional and managed services portfolio, which enables our business partners to successfully expand their product
More informationProof of Concept service. Professional and Managed Services. Installation services. First Looks
SUPPORT SERVICES Professional and Managed Services Exclusive Networks offers an extensive professional and managed services portfolio, which enables our business partners to successfully expand their product
More informationNetworks that Support Modern Policing
Networks that Support Modern Policing 1 Embrace new ways of working that meet the need to increase efficiency and drive down costs. How can technology help you to be more effective in the field and in
More informationUNIQUE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS
WE MAKE IT POSSIBLE A COMPLETE, FLEXIBLE HOSTED TELEPHONY AND UNIFIED COMMUNICATIONS SOLUTION, HELPING YOU CREATE A PROPOSITION THAT IS UNIQUE WHOLESALE HOSTED CENTREX TAKING COMMUNICATION INTO THE CLOUD
More informationData Services. Reliable, high-speed data connectivity
Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services
More informationBT Unified Trading communication. The Future Delivered
BT Unified Trading communication The Future Delivered BT Unified Trading With BT Unified Trading, BT has set the benchmark for the next decade by bringing to market a powerful, cost-effective, software-based
More informationReliable, fast data connectivity
Data Reliable, fast data connectivity Discover business-grade, high speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services connects your
More informationOur EFM network has double the coverage of BT.
Our EFM network has double the coverage of BT. According to BT Openreach figures, 5th December 2014 Useful inks talktalkbusiness.co.uk MPLS IPVPN /mplsipvpn Call 0808 274 0055 What is MPLS IPVPN? Supports
More informationWASTE, ENERGY & MINERALS JARGON BUSTER
Data Centres Jargon Buster WASTE, ENERGY & MINERALS JARGON BUSTER COLLIERS INTERNATIONAL 1 In a sector where there is constant development and arrival of new technologies, concepts understanding is essential.
More informationManaged Services. New Vibrations. Contents. Key Articles
Managed Services New Vibrations New Vibrations is a global staffing and services company dedicated to the Telecommunications, IT and Rail sectors. Founded in Portugal in early 2005, New Vibrations quickly
More informationGet Better Protected... Secure data sharing made possible with Updata s Encryption Overlay Service.
i Compliant Fully managed Encryption Overlay service enabling data sharing across secure networks. Provides operational efficiencies and cost savings through simplified procurement Get Better Protected...
More informationManaged Security Services SECURING YOUR BUSINESS
Managed Security Services SECURING YOUR BUSINESS Managed Security Services SECURING YOUR BUSINESS Nowadays, ensuring that business systems and applications function properly and are available is of crucial
More informationUS Data Services 2014-2019
US Data Services 2014-2019 Executive Summary CMR Market Research April 2015 Reproduction without permission 1 The contents of this report represent CMR s analysis of the information available to the public
More informationOnsight IntelliDefense SECURING YOUR BUSINESS
Onsight IntelliDefense SECURING YOUR BUSINESS Onsight IntelliDefense SECURING YOUR BUSINESS Nowadays, ensuring that business systems and applications function properly and are available is of crucial importance.
More informationBT Unified Trading service and support. Enabling mission critical communication, collaboration and compliance
BT Unified Trading service and support Enabling mission critical communication, collaboration and compliance With BT, I get access to a whole team of experts, all backed by great project management. The
More informationPublish Date: 30/06/14 Version: 1.2
Publish Date: 30/06/14 Version: 1.2 Page: 1 Contents 1. Scope 3 2. Service Definitions 3 3. Service Provision 3 4. Optional Service Provision Features 4 5. Hardware RMA Process 4 6. Supported Coverage
More informationThales Service Definition for IL3 Encrypted Overlay for Cloud Services
Thales Service Definition for UK IL3 Encrypted Overlay Thales Service Definition for IL3 Encrypted Overlay for Cloud Services April 2014 Page 1 of 11 Thales Service Definition for UK IL3 Encrypted Overlay
More informationThe trusted technology partner in the Public Sector
The trusted technology partner in the Public Sector www.exponential-e.com/public-sector About Exponential-e Market Leaders in Technical Innovation GovConnect: The Exponential-e public sector service portfolio
More informationSIP TRUNKING THE COST EFFECTIVE AND FLEXIBLE ALTERNATIVE TO ISDN
SIP TRUNKING THE COST EFFECTIVE AND FLEXIBLE ALTERNATIVE TO ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing
More informationConnecting the Global Enterprise
Fujitsu Forum Munich 2013 Connecting the Global Enterprise Alan Davidson Director of Products, Services & Solutions, Fujitsu Telecommunications Europe 0 FUJITSU LIMITED 2013 The Network Services Market
More informationINFRASTRUCTURE SOLUTIONS OVERVIEW
INFRASTRUCTURE SOLUTIONS OVERVIEW CONTACT US Head Office Comtec House Albert Road North Reigate Surrey RH2 9EL T: 0800 008 7599 E: infrastructure@comtec.com www.comtec.com infrastructure datacentre communications
More informationBT BUSINESS PARTNER SALES.
BT BUSINESS PARTNER SALES. INTERESTED IN BECOMING A BT BUSINESS PARTNER? PARTNER SALES PROPOSITION 2014/15. ADDING VALUE EXTENDING REACH. Look at this great proposition. CONTENTS. 1. BT BUSINESS PARTNER
More informationThe Flexibility of Managed Services. Jonathan Sharp Sales & Marketing Director, Britannic Technologies
The Flexibility of Managed Services Jonathan Sharp Sales & Marketing Director, Britannic Technologies The Perfect Storm Market Realities Evolving Technology Telephony, Networks & IT Financial Pressures
More information4net Technologies. Managed Services and Cloud Solutions
4net Technologies Managed Services and Cloud Solutions Managed Services and Cloud Solutions Managed Services and Cloud Solutions are an opportunity for organisations to bring control to complexity by managing
More informationScheduled Onsite Technician Support. Fully scalable onsite technical support services for the UK education sector.
Scheduled Onsite Technician Support. Fully scalable onsite technical support services for the UK education sector. Scheduled onsite technician support for schools. Our ICT provides a scheduled onsite technician
More informationPartner with the UK s leading. Managed Security Service Provider
Partner with the UK s leading Managed Security Service Provider The Talk Straight Advantage Established in 2007, Talk Straight is an ISP with a difference, and is at the forefront of a revolution in cloud
More informationDelivers for your enterprise
Delivers for your enterprise C24 has a significant track record in providing managed hosting environments, expert technical installation, and connectivity solutions for organisations that have a UK, PAN
More informationAvaya managed services and maintenance
Avaya managed services and maintenance About Britannic We are award winning, ISO 9001 and ISO 27001 accredited specialists in IP communications, integration of voice, data and video and providers of managed
More informationSchool Admin Network Support. Specialist telephone, remote and scheduled onsite support for the school admin network.
School Admin Network Support. Specialist telephone, remote and scheduled onsite support for the school admin network. Introducing school admin network support. In addition to our scheduled onsite technical
More informationEnlighten your transport network
Enlighten your transport network Efficient Service and Network Management in packet-optical networks Network operators face many challenges driven by the rapid growth in customer demands. Growth in optical
More informationPublish Date: 19/06/14 Version: 1.2. Call Recording/Logging Service Level Agreement. Page: 1. Call Recording/Logging Service Level
Publish Date: 19/06/14 Version: 1.2 Page: 1 Contents 1. Scope 3 2. Service Definitions 3 3. Service Provision 3 4. Optional Service Provision Features 3 5. Hardware RMA Process 4 6. Supported Coverage
More informationMonetising FTTx Networks: FTTx rollouts give operators the opportunity to apply lessons learnt from earlier technology evolutions
Monetising FTTx Networks: FTTx rollouts give operators the opportunity to apply lessons learnt from earlier technology evolutions clarity.com MONETISING FTTX NETWORKS FTTx rollouts give operators the opportunity
More informationColocation, Cloud and Managed Services
Colocation, Cloud and Managed About Node4 At Node4 our growing team of passionate individuals are dedicated to delivering the most effective application of technology to optimise business performance.
More informationData Services. Reliable, high-speed data connectivity
Data Services Reliable, high-speed data connectivity Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP connectivity services
More informationVideo Conferencing Overview
Video Conferencing Overview Video conferencing can transform the quality, efficiency and interactivity of your company s communications. InterCall is one of the largest conference services providers in
More informationData Services. Reliable, high-speed data connectivity. in partnership with
Data Services Reliable, high-speed data connectivity in partnership with Discover businessgrade, high-speed data connectivity Harness cloud services - converge data and voice Our family of high-speed IP
More informationVoice and Data. Connectivity. Reliable, high-speed. Voice and Data. connectivity
Voice and Data Connectivity Reliable, high-speed Voice and Data connectivity Discover business- grade, reliable SIP trunk and data connectivity Harness cloud services - converge data and voice Our family
More informationJanuary 2015. Brennan Voice and Data Pty Ltd. Service Level Agreement
January 2015 Brennan Voice and Data Pty Ltd Service Level Agreement 1. Introduction This document describes the service level commitment to Brennan Voice and Data Clients in relation to the following services
More informationDIGITAL MARKETPLACE (G-CLOUD 7) OFFERING. Sopra Steria OneMobile SaaS Service. Introduction. Service Definition. Sopra Steria in the public sector
DIGITAL MARKETPLACE (G-CLOUD 7) OFFERING Sopra Steria OneMobile SaaS Service Sopra Steria in the public sector Organisations across the public sector choose Sopra Steria to deliver transformation programmes
More informationService Definition Colocation Rack
Colocation Rack Prepared for G-Cloud September 2013 Contact Information Your primary point of contact in relation to this document is: Name Andy Dunn New Business Sales Manager Address Fairway House Paramount
More informationTELEHEALTH TECHNOLOGY SUPPORT SERVICES
CDW HEALTHCARE WE GET IT HOW WE DO IT. TELEHEALTH TECHNOLOGY SUPPORT SERVICES CDW Healthcare s services can help you get the most from telehealth technology to improve collaboration and quality of care
More informationService description RFL Virtual Data Centre
Service description RFL Virtual Data Centre IaaS G-Cloud 6 1 Contents Overview... 3 Highlights... 3 Description... 3 Use cases... 3 Use cases... 5 Use cases... 5 Pricing... 5 Information assurance... 5
More informationBroadband & Convergence Services & Technology. Highlights. www.telecomsacademy.com
Broadband & Convergence Services & Technology Format: Classroom or Live on Web Duration: 3 Days or 5 x 3Hr Virtual Classroom Highlights Key Trends explored before focusing squarely on Fixed Line Broadband
More informationWhite Paper The simpro Cloud
White Paper The simpro Cloud White Paper The simpro Cloud Executive Summary... 1 Cloud Overview... 1 Global Data Centre Network... 2 Cloud Architecture... 3 Primary Objectives... 3 Data Security... 4 Certification
More informationWhy Should Unified Communications Be Part Of Your Strategy?
oip Why Should Unified Communications Be Part Of Your Strategy? It s not just the large firms implementing Unified Communications (UC), small organisations are also starting to reap the benefits. Who Should
More informationxxx Managed Services ans.co.uk
xxx Managed Services ans.co.uk 2 ANS Managed Services ANS Managed Services Our Managed Service capabilities are the lifeblood of our business and stand us apart from our competition. We have over 300 customers
More informationflex support Service Overview
NTS Technology Partners introduce NTS FLEX a unique portfolio of Managed Services, Cloud and Support solutions for any business size. flex support Service Overview Version 1.1 For Further Information see
More informationExtraordinary UK Ethernet
Extraordinary UK Ethernet Ethernet Guide. The world of 21CN Ethernet connectivity can be a daunting place. As one of the leading forces in Ethernet Aggregation in the UK, we've seen our fair share of poor
More informationCTERA Support Policy
CTERA Support Policy May 2015 Version 2.0 2015, CTERA Networks. All rights reserved. Contents Our Commitment to Support ------------------------------------------------------------------------ 2 Terms
More informationGlobal Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com
Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com W H I T E P A P E R F l e x i b l e N e t w o r k - B a s e d, E n t e r p r i s e - C l a s s I P
More information1. Overview 2. Field Service Management Components 3. Joining the dots 4. Filling in the gaps 5. Implementing end-to-end Service Management
1. Overview 2. Field Service Management Components 3. Joining the dots 4. Filling in the gaps 5. Implementing end-to-end Service Management End-to-end service management encompasses a wide variety of tasks
More informationMeeting the challenge of voice services
Meeting the challenge of voice services Executive Summary Making the most of convergence to bridge the gap between IT networks and traditional telephony. This white paper is aimed at IT support companies
More information>99.95% availability. Guaranteed. 1
>99.95% availability. Guaranteed. 1 Managed Services for Microsoft Dynamics AX Dependable, On-Premise, Off-Premise, and Private Cloud solutions from the UK leader 1 Using high availability infrastructure
More informationSTL Microsoft Dynamics CRM Consulting and Support Services
STL Microsoft Dynamics CRM Consulting and Support Services STL Technologies Equis House Eastern Way Bury St Edmunds Suffolk IP32 7AB Service Description and Pricing Specialist Cloud Services www.stl.co.uk
More informationThe New IP Networks: Time to Move From PoC to Revenue
White Paper The New IP Networks: Time to Move From PoC to Revenue Prepared by Roz Roseboro Senior Analyst, Heavy Reading www.heavyreading.com on behalf of www.brocade.com February 2015 Introduction The
More informationLeading provider of business telecommunication services
Leading provider of business telecommunication services Channel Telecom is an award-winning wholesale service provider of business telecom services to the UK channel. We select the highest quality, best
More informationFrom data centre to device. We Understand. We Network. We Deliver.
From data centre to device We Understand. We Network. We Deliver. We Understand. We Network. Contents 5 // Welcome 6 // Our Milestones 7 // Our Services 8 // Mobility 9 // Collaboration 10 // Security
More informationBetter Backhaul for Mobile
WHITEPAPER Better Backhaul for Mobile This whitepaper is an extract from: Mobile Network Backhaul Challenges, Opportunities & Markets 2011-2016... information you can do business with Better Backhaul for
More informationService description iseeu Intelligent Customer Service & Workflow Software as a Service. SaaS Pricing Software as a Service. Sept 2013.
Service description iseeu Intelligent Customer Service & Workflow Software as a Service SaaS Pricing Software as a Service Sept 2013 G-Cloud 4 Contents iseeu Global - Intelligent Customer Service & Workflow
More informationaurora Complex billing made simple billing software solutions www.aurora-billing.co.uk info@aurora-billing.co.uk 01634 673800
aurora billing software solutions Complex billing made simple www.aurora-billing.co.uk info@aurora-billing.co.uk 01634 673800 welcome a Aurora Kendrick James Limited (Aurora) provides Billing Software
More informationAs illustrated in Figure 1, OSS/BSS systems form the heart of any managed network service. Customers. Customer Care/ Self Service. Billing/ Invoicing
OSS/BSS s Selecting a trusted vendor and VSAT technology platform is only the beginning in developing and operating a successful satellite broadband service business. All business processes must be defined
More informationAre you moving premises?
Are you moving premises? Mobile Solutions Effective Communication Effective communication is the key to every successful business and today s communication requirements are not restricted to the office.
More informationMobile Device Management. Simplified centralised Mobile Device Management solutions for the UK education sector.
Mobile Device Management. Simplified centralised Mobile Device Management solutions for the UK education sector. Mobile Device Management. The use of mobile technology in the classroom has increased exponentially
More informationHow To Get The Most From Mitel
Mitel managed services and maintenance About Britannic We are award winning, ISO 9001 and 27001 accredited specialists in IP communications, integration of voice, data and video and providers of managed
More informationBring a Big World Closer
Bring a Big World Closer KDDI is a growing communications carrier with a proven track record in Japan a longsting reputation for quality reliability. We are positioned to be Your One-Stop Solution Provider,
More informationYOUR WHOLESALE PARTNER IN PORTUGAL
YOUR WHOLESALE PARTNER IN PORTUGAL WHO? A Portuguese telecommunications and Information technology provider focused mainly on the enterprise and government sectors. Retail Fiber network MPLS VoIP ICT AWS
More informationJ.D. McGeown Ltd FACILITIES MANAGEMENT
Excellence in Engineering J.D. McGeown J.D. McGeown Ltd has been providing engineering solutions since its inception in 1961. In the last 50 years the company has expanded to become one of Northern Irelands
More informationData services. Data services. Reliable, high speed data connectivity for business
olid radient, not transparent radient, with transparency Phone: 0800 008 7877 Email: marketing@gamma.co.uk Website: www.gamma.co.uk Address: Kings House, Kings Road West Newbury, Berkshire, RG14 5BY Reliable,
More informationContents Company overview Partnering with CCE Service offerings Accreditations Service coverage ISO compliance
Partner Capability Contents Company overview Partnering with CCE Service offerings Accreditations Service coverage ISO compliance Company overview About us CCE is one of the UK s largest independent IT
More informationData services. Reliable, high speed data connectivity for business
Data services Reliable, high speed data connectivity for business Data services WHAT ARE OUR DATA SERVICES? Our family of high speed IP connectivity services connects your business directly to Gamma s
More informationManaged Voice Services Architecture
Managed Voice Services Architecture Everyone knows the world is going digital and the world of business telephone solutions is no different. Voice-over-IP (VoIP) technology represents the future of voice
More informationIT Services. We re the IT in OrganIsaTion. Large Organisations
IT Services. We re the IT in OrganIsaTion Large Organisations IT for Large Organisations. As the world of business technology has changed, so have we. From designing, building and optimising tailored
More informationSCHEDULE 1 SERVICE DESCRIPTION
SCHEDULE 1 SERVICE DESCRIPTION . Introduction Service Description a) Accreditation Process The Service Provider ( SP ) wishing to be approved by Borsa Italiana as an accredited Service Provider who can
More informationEnergies and Advantages of an Enterprise Network
network services / ENHANCED MPLS NETWORK / fully meshed, self-healing / 24-365 monitoring & support / access the cloud / 100M INFRAStrUCTURE / widest connectivity / 98% uk population reach / nhs n3 accreditation
More informationSIP Trunks. The cost-effective and flexible alternative to ISDN
SIP Trunks The cost-effective and flexible alternative to ISDN A cost-effective alternative to ISDN that provides flexibility and continuity Reliable voice services SIP trunking is the fastest-growing
More informationENABLING TODAY S WIRELESS ENTERPRISE
ENABLING TODAY S WIRELESS ENTERPRISE Whether you are an employee on the go or a customer exploring information, everyone expects instant access to information. The proliferation of mobile phones, tablets
More informationVideo as a Service Welcome to a world of successful meetings
Video as a Service Welcome to a world of successful meetings www.interoute.com What is Video as a Service (VaaS)? Video as a Service is a fully managed visual communication solution complete with high
More informationHospitality Solutions
BT Local Business Providing intelligent solutions for the Hospitality Industry Meeting the needs of hospitality Good communication is at the heart of every successful hotel. BT have teamed up with Mitel
More information