Business Partner Brochure. Become a Business Partner and share the Maximizer success!

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1 Business Partner Brochure Become a Business Partner and share the Maximizer success!

2 Through Maximizer CRM, the team is able to target end users at the relevant time, increasing sales revenue and driving organic growth. Richard Harris, Managing Director, Lely Ireland Maximizer Software Customers KEY PARTNER BENEFITS: Excellent partner margins Vendor only sells via channel Established yet growing market Serious reseller support A dedicated Account Manager Significant marketing support Significant sales support Significant technical support Free demonstration software Fully qualified opportunities Not For Resale (NFR) CRM and workflow products to use in your business Global company with local office Co-op marketing funds 25 years of CRM success Robust, reliable & award winning software 3 editions of CRM to suit every size of organisation On-premise, hosted or Cloud deployment. Welcome Respected research analysts, Gartner, forecast that the spending on Customer Relationship Management (CRM) software is expected to see the largest increase of all the application software markets worldwide over the next few years. Take advantage of this opportunity. Partner with Maximizer Software and join our network of certified Business Partners that stretches through the EMEA region to deliver simple, affordable and accessible Customer Relationship Management solutions to this established, growing and buoyant market. This document will provide you with the details and benefits of becoming a member of the Maximizer Business Partner network. As a Maximizer Software Business Partner you will enjoy unparalleled access to pre-sales, sales, marketing and technical support expertise - all delivered locally from the EMEA head office in Bracknell, UK. With dedicated Account Managers to competitive margins, we make it very easy and extremely lucrative for you to sell, implement and maintain the award winning, reliable, and robust Maximizer CRM solution. Maximizer CRM is based on standard Microsoft technologies with Sales, Marketing and Service modules all accessible via Windows, Web, Mobile and tablet devices. Packed with real features and benefits that businesses of every size and every industry need and want, plus a deployment model that allows you to provide your clients with an On-Premise, Partner Hosted or SaaS based solution. If you are already an existing provider of CRM or supplying technology applications and services for other businesses to this market, Maximizer CRM may be your next logical step. Call today on +44 (0) and discuss the opportunities for working with Maximizer or download and fill out the application form at the end of this brochure. Mike Richardson Managing Director Maximizer Software - EMEA

3 Maximizer Software Customers A Maximizer Partnership Why Maximizer? Maximizer Software is the leading provider of simple, accessible and affordable Customer Relationship Management (CRM) software solutions. Since 1987 Maximizer has been helping businesses increase sales, generate high quality leads and raise productivity and revenues, while delighting customers. As a pioneer in the CRM industry for nearly 25 years, Maximizer CRM has sold over 1 million licences to more then 120,000 customers ranging in size from entrepreneurs, small and medium size businesses to multi-national organisations. Maximizer Software is a global business with offices in the America s, EMEA (Europe, Middle East, Africa) and Asia Pacific. We market our products via a network of Business Partners, who work with us to provide the highest quality of support and service to our customers and prospects. Our Partner Programme is designed to be the foundation of a working partnership in pursuit of successful end user implementations. It has been compiled with the co-operation of current Maximizer Partners and will continue to evolve in response to their needs, market influences, and most importantly the needs of Maximizer users. Why partner with Maximizer? Right now the CRM market is exploding. Capitalise on this increasing demand for CRM solutions with one of the leaders in CRM software for small and medium enterprises (SMEs) and divisions of larger organisations. If you re already providing services for other business or technology applications to this market, CRM is the next logical step. When you put the time, money and effort into re-selling a product, you want it to pay. With the Maximizer Business Partner Programme, we ve gone to great lengths to ensure that you get the support you need to maximise your investment in our products. As a Maximizer Business Partner you ll enjoy access to our sales, marketing and technical support departments; have your own Account Manager and with the competitive margins on offer we make it extremely efficient and extremely profitable to sell and implement Maximizer CRM solutions. Our commitment to you goes far beyond just getting you up and running. You ll receive comprehensive technical and sales training to help you sell and implement Maximizer Solutions effictively. You ll have access to continuing education opportunities via webinars and training events, plus you ll get to use our webbased Partner Portal and its host of sales and marketing tools.

4 Maximizer does not have the limitations I know other software packages have. The program is also very flexible because you can add and change parts... We cannot live without this anymore Gerwin Eersen, Managing Director, Gflex Maximizer Software Customers Join the Maximizer success! We recognise that all businesses are different, with their own specialisms and resources available to them. That is why we have three different types of partnership available to you. All of them have their own unique benefits for your company, and no matter which level you choose to partner at, we will assign you an Account Manager who will act as your first port of call for anything. The partnership opportunities are: Authorised Sales Agents refer potential customers to Maximizer Software and in return earn a commission. Sales Agents also benefit from sales support, and discounts for using Maximizer Software solutions for their internal use. Authorised Sales Agents are not required to take product certification training. Certified Solution Providers (CSP) offer CRM consulting, implementation, customisation, training and ongoing support to their customers. They are trained and certified by Maximizer Software to sell and implement our solutions. Solution Providers are eligible for premier margins on software licences and software assurance, and are rewarded based on sales performance. They participate in marketing activities and are rewarded for their achievements. Available to top tier Maximizer Certified Solution Providers (CSP), a LEAD partner has all the benefits of a CSP with the advantage of being allowed to operate their own network of sub-partners (Sales Agents) promoting and selling Maximizer CRM. An ideal way to develop significant sales and new business without incurring the overheads usually associated with a large sales and marketing resource.* Certified Consulting Partners provide CRM consulting, implementation, customisation, training and ongoing support to their customers. They are trained and certified by Maximizer Software to implement our solutions. Consulting Partners are eligible for margins on licenses and software assurance. * available in some EMEA regions only

5 Maximizer Software Customers Business Partner Requirements & Committments Requirement Number of available employees including retained contractors Certified Solution Provider Certified Consulting Partner Authorised Sales Agent Min 4 Min 1 Min 1 Annual revenue target, $,, R Minimum employee certification Minimum operating premises 1 technical 1 sales Commercial premises 1 technical Legal company name Application form Business plan Non-disclosure agreement Credit application & approval Technical support desk Technical and business competency Maintain training certification level Dedicated sales and marketing resources Solution consulting and implementation experience Ability to establish and maintain a pipeline of customers and provide forecast Partner start-up kit and subscription SOHO SOHO

6 The software just makes it easy in a fast moving environment for everyone in the organisation to know what is going on and who is doing it Graham Inskip, Managing Director, Graham Lloyd Ltd Maximizer Software Customers Benefit Certified Solution Provider Certified Consulting Partner Authorised Sales Agent Margin on licences and initial Software Assurance Premier margins available based on sales performance Excellent fixed margins Commission available Margin accelerators Partner incentives Margin on Software Assurance contract renewals NFR software for internal use and demo purposes All editions All editions On request Product and technical training On request Software and training material Partner points programme (Marketing funds) Account manager (Dedicated) Lead registration Qualified sales opportunities (Priority) Sales tools Pre-sales support Technical support Professional services Ability to subcontract PS at an agreed margin Ability to subcontract PS at an agreed margin Ability to subcontract PS at an agreed margin

7 Maximizer Software Customers Benefit Certified Solution Provider Certified Consulting Partner Authorised Sales Agent Dedicated channel communications Limited by subject Product road map Access to Beta and release candidate software Partner portal Limited Go to market plan (ABC of launching your Maximizer partnership) Eligible to re-sell commercial products to customers Limited Eligible to implement Maximizer products Maximizer Business Partner Points Program (PPP). At Maximizer EMEA we know that when our Business Partners put the time, money and effort into re-selling a product, they want it to pay. We have gone to great lengths to ensure that by working together we can maximise your investment in Maximizer. The PPP reward system aims to provide real and valuable benefits to those who actively participate and should encourage partners to a greater level of marketing activity which will result in commercial benefit to both Partners and Maximizer. The PPP is based upon a Points and Rewards structure. For each marketing activity completed by the Certified Solution Provider, points will be allocated. At the end of every financial quarter, Maximizer EMEA will automatically redeem the points available and covert them to a either monetary value or the benefits listed below. The benefits to Maximizer Business Partners include: Tangible rewards in the form of a Marketing Development Fund (MDF) offering monetary support for marketing activities promoting Maximizer Achieve recognition with exclusive award of Elite status complete with an award and use of special logo/emblem (additional requirements must also be met) Up to one year exemption from Partner subscription fees PPP performance will be taken into consideration when deciding the annual Maximizer Business Partner of the Year Award Enhanced marketing support including co-branding of selected collateral, point-of-sale material and give-aways.

8 It is difficult to imagine how we would function without this invaluable tool to our business. Peter Hunt, Director, Multipix Imaging Maximizer Software Customers Are you ready? The Maximizer Business Partner Programme is a true partnership with demand and rewards for both sides. To join, you need to be ready to meet the requirements of partnership. Depending on which option you choose, these could include: Technology competency - to achieve certification, you will receive training in all key modules. These require existing technology skills and knowledge as well as an internal resource Business competency - our aim is to help you grow your business. By deploying Maximizer to your customers, you help them to grow theirs. This means you need robust business processes, proven sales force excellence and a commitment to the programme. We provide you with key tools, training and qualified leads Joining our Partner network is not a one-shot deal; it is a continuing involvement that grows with you. From training to the installation of your in-house application, through to the first live implementation, we work with you and provide additional support and advice from other partners in the network. As your ability and skills grow, so does the opportunity. The next step Firstly you need to decide which partnership option best suits you and your company. Then you need to return the application form sent with this brochure to us by . If you have any questions, you can call us and talk to any member of our sales team. Telephone: +44 (0) Once your application has been received, we ll arrange a call to discuss everything in more detail. We look forward to hearing from you soon! Decide on a partnership level Download, fill out and send us the application form Talk to a Partner Channel Manager

9 About Maximizer Software Maximizer Software delivers Customer Relationship Management (CRM) software and professional services to meet the needs, budgets and access requirements of entrepreneurs, small and medium businesses and divisions of large enterprises. Simple, easy to use and affordable, Maximizer CRM enables companies to mobilise their workforces through all-access web, smart phone, tablet and desktop delivery methods. Easily configurable for organisations in any industry, Maximizer CRM optimises sales processes, enhances marketing initiatives and improves customer service to ultimately boost productivity and revenue. With headquarters in Canada and offices and business partners worldwide, Maximizer Software has sold over one million licenses to more than 120,000 customers since Technology Partners Maximizer CRM Why Maximizer CRM? Visit for: Maximizer CRM helps small and medium-sized businesses maximize their marketing, sales, customer satisfaction capabilities and enhance their productivity and efficiency through the optimisation of what resources they have. Simple & quick to deploy, use and maintain Flexible access options through web, desktop and mobile devices Value for money with low total cost of ownership and monthly subscription models Expertise as a leader in pioneering CRM development, with more than 20 years experience. A test drive of the latest release Information on how CRM can support your role Tools and ebooks Resources and information on Cloud based CRM An overview of technology and features Online demos and features White papers and webinars on CRM best practices. UK & Eire Europe, Middle East, India South Africa Social T: +44 (0) F: +44 (0) E: W: T: +44 (0) F: +44 (0) E: W: T: +27 (0) F: +44 (0) E: W: facebook.com/maximizercrm youtube.com/maximizer linkedin.com/maximizer Rest of the world Americas Australia, New Zealand Asia T: E: T: +61 (0) E: T: +(852) E:

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