YOUR Graduate Program. Become the person you want to be: accenture.com/grads
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1 YOUR BE>DEGREE 2014 Graduate Program. Become the person you want to be: accenture.com/grads
2 Do more. Achieve more. Be you. Studying is nearly done. University is coming to an end. It s time to become the person you imagined yourself to be. Whatever that is, Accenture can help. Accenture offers careers in a diverse range of fields. In fact, whatever your degree, there will be a career here to match. We do everything from technology to business consulting. That means there s room to move. Room to grow and to develop your career - working with talented people, on projects that are quite literally, changing the way business is done. We don t know how you will fit in just yet. That s up to you. What we do know is that as long as you have the passion and the drive to become the person you imagined yourself to be, then Accenture has environment and opportunities to match. Don t settle. Don t compromise. Be you and watch what happens. 2
3 Contents Extraordinary ideas. Extraordinary careers. 5 What is consulting? 6 Meet Yvonne 8 Meet Michael 9 Meet Hamdam 10 Meet Tim 11 Pick from our mix 13 Case Study: Marriott 15 Case Study: NBN Co 17 Amazing results come from amazing people 19 A big career with big benefits 21 Be you. Everybody else is taken. 23 Postcard 24 Feel good 25 Where to from here? 26 3
4 4
5 Extraordinary ideas. Extraordinary careers. Accenture does one thing, and does it well. Accenture helps clients work better. That could mean redesigning a client s HR and workforce planning systems. It might mean advising on how to streamline a check-in system for a large hotel chain. It always means providing a solution to a problem just about any problem. In fact, when one of the world s most famous bands wanted to stream the first-ever, live global webcast, they chose Accenture. We delivered to more than 10 million fans. 50 percent of the world s mail is sent using processes and systems that we have developed. We help consumers upload over three billion photos to social networking sites every month, and 300 million consumers use mobile services delivered by our technology. Choose a career at Accenture, and you re choosing a company that can help you achieve your goals. Whatever they may be. Accenture has the size, scope and expertise to set your career on the fast track. There s no limit to the technical or business solutions we conceive, the clients we work with, or the type of work that we take on. We work with Australia s most innovative organisations across all sectors, including banking, insurance, healthcare, mining, retail, communications, media, and government. As a graduate, this means endless opportunities for you to develop and to expand your skills and knowledge. Regardless of where you work within our business, you will have the opportunity to work for some incredible clients, alongside some very talented people. You will learn a great deal, and have the opportunity to deliver results you re proud of. Results that we re proud of. As part of our team, we will do everything we can to help you build your knowledge, apply your skills, and ensure you become greater than you d ever thought possible. We can help you to be you. 5
6 Accenture is the world s leading management consulting, technology services and outsourcing company. Our consultants are trained to see what others don t. They are invited into many of the world s leading companies and government agencies where - drawing on deep technology expertise and industry-specific insights - they look for what could be done better. Or more cost effectively. Or more quickly. Consulting is all about understanding our clients needs - and fulfilling these needs - whatever they may be. We provide world-class thinking and strategic recommendations that help our clients work more efficiently and effectively. We help our clients solve specific human resources, customer management, operational or technology problems. We uncover problem areas and give our clients solutions to resolve them, to help them become high performance businesses and organisations. As well as providing solid strategic advice, we have the expertise and capabilities to implement solutions for our clients, and manage them on an ongoing basis. This is something that differentiates us from our competitors, and is one of the reasons we re able to achieve such outstanding results the world over. 6
7 What is consulting? Seeing what others don t. 7
8 Meet Yvonne Before joining Accenture, Yvonne lived in six different countries. Her background gave her an innate passion for travel and for exploring new places - an important consideration when she chose Accenture as a graduate. I don t think I could stay in the same place for too long, and Accenture gives me that option, she says. Since being with the company a year and a half, Yvonne has already travelled to Chicago for an initial training session and speaks very highly of the experience. Accenture has a fantastic reputation for developing talent. Its well-known global presence creates many opportunities worldwide and an opportunity to meet and work with different cultures. From a young age, Yvonne enjoyed mathematics and was good at numbers - a skill she has been able to put into practice at Accenture. Recently she worked on a project for an Australian-based global mining company, analysing their current loans and cash management structure. Accenture is great, especially if you want to learn and expand your skills, she says. 8
9 Meet Michael A self-confessed soccer fanatic, Michael plays at least four times a week - and says Accenture s respect for work-life balance is very important to him. That s a great thing about Accenture: they sometimes allow me to leave a bit early to attend training and provide flexible work arrangements, he says. Since joining Accenture as an Analyst, Michael has been promoted to Consultant, and his latest project involves helping a telecommunications client with implementing new financial and procurement software. On a day-to-day basis, he works with key stakeholders and clients to help manage change within their business, and to ensure that key projects are being implemented successfully. Michael says he chose Accenture because of the opportunities the company offers both in terms of building a long-term career, and for travelling and working abroad. He also loves Accenture s global culture and connectedness, and says he has had the opportunity to understand different working styles and learn from the best people from Australia and around the globe. 9
10 Meet Hamdam When Hamdam was growing up, her idea of the perfect career was forever changing. She wanted to be an architect, a doctor, and even a radiologist. Today, she s a Business Analyst with Accenture s Technology Consulting team, and in many ways, her diverse childhood career ambitions make her a great fit for the Accenture team - where the work she does, and the clients she works with are incredibly varied. I chose Accenture because I believed it would offer me the broadest and most relevant set of skills across multiple industries and form a solid foundation for my career in consulting, she says. While much of the information she learnt in her degree has been valuable, she says there s an incredible amount of exciting, onthe-job learning at Accenture. The graduate program offers great opportunities to develop key skills for your career, as well as excellent training opportunities. 10
11 Meet Tim While busily completing a Bachelor of Business Information Systems degree, Tim started a dance group with some uni friends. They sought sponsors, and went on to give performances to students and faculty. This entrepreneurial initiative and determination is definitely something Tim has brought with him to Accenture. Recently, Tim worked on a Customer Relationship Management project where he was responsible for understanding the client s specific needs and then translating these into a logical and workable solution. On a daily basis Tim also liaises with expert resources from within Accenture s global network to ensure projects are successfully delivered. He says the work is both diverse and interesting. Tim sees Accenture as an incredible learning experience and a long-term career. For me, one of the best things about Accenture is the ongoing training and mentoring that we have access to, he says. We get to work on a huge variety of projects for some of the world s best companies, and Accenture gives us plenty of specific, on-the-job training that helps us prepare for every situation. 11
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13 Pick from our mix Here at Accenture, we provide the career path, you provide the direction. We offer three main career directions all of which require particular skills and approach. They are: Technology Consulting Technology Consultants analyse client processes, people and systems before developing and delivering a solution that achieves the right results for their clients. They could be experts in any number of different areas of technology from strategy to infrastructure but whatever their skill, they ll always be working at the forefront of innovation, transforming the way business, governments and communities operate around the world. Management Consulting Our consultants focus on helping clients to address their business issues. That means looking at organisational change, business transformation and long-term strategy. They could be working in Sales & Customer Service, Finance & Enterprise Performance, Talent & Organisation, Operations or many other areas. Wherever they work, it s not simply about having great insights and ideas; it s about making recommendations and driving tangible outcomes for our clients. Outsourcing Accenture enables high performance through outsourcing management. Our experience and global capabilities make us a world leader in application outsourcing, Infrastructure Outsourcing, Business Process Outsourcing and bundled outsourcing. Accenture s global outsourcing services touch every industry and business process. We transform our clients operations, making them smarter, faster and more efficient, and work with visionary organisations to define innovations in strategic outsourcing. 13
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15 Case Study: Marriott Business challenge With nearly 3,700 properties in 70 countries, Marriott wanted to expand the breadth and depth of their online customer experience. How Accenture helped To realise its full potential, Marriott teamed with Accenture to reinvent Marriott.com and other supporting systems into a platform to present, distribute and maintain content in multiple languages. High performance. Delivered. We helped Marriott implement a platform that supports nine websites in seven languages. As a result, these new websites are on target to exceed $7 billion in sales in 2011, making Marriott.com one of the top 10 retail websites in the world. As Marriott s fastest-growing customer interaction channel, the Marriott.com platform extends the guest experience beyond the Internet to multiple touch points, reinforcing the corporate brand and services as well as the company s business goals and strategic marketing capabilities. This project has enabled Marriott to reach more potential customers and interact with them in their language of choice. With the new platform, we have developed the capabilities to deliver a comprehensive experience for our customers that goes well beyond booking a reservation. Our strategy is one that we believe will create better longterm value for our customers and Marriott. Mike Keppler, Senior Vice President, Global Sales, Marketing & revenue Management 15
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17 Case Study: NBN Co Business challenge When NBN Co needed financial management systems quickly, they turned to Accenture for help. How Accenture helped Oracle E-Business Suite - In April 2010, Accenture and NBN Co began designing a financial and procurement management system - using the Financial Management and Advanced Procurement modules of the Oracle E-Business Suite - which was completed in record time. Designed to suit - to speed up delivery, some of the Oracle modules were customised and integrated by Accenture professionals. This included: financial, procurement and project management applications, automation of the procure-to-pay cycle and reports on supplier performance. The first version of the financial system was released on June 30, 2010, after just 57 working days. This enabled NBN Co to start processing all financial transactions in the new system at the start of the financial year. High performance. Delivered. Today, NBN Co executives have the financial management tools and systems to accurately manage the NBN s A$37.4 billion network budget. Accenture also delivered: Unprecedented speed to deployment: By leveraging global experience, Accenture was able to keep customisations to the minimum, while providing a highly flexible financial platform. In-built adaptability: with the ability to add new modules to ensure the company s finance system keeps pace with the growth of the business. Critically, the joint NBN Co and Accenture team was able to deploy their solution in record time. According to Oracle, NBN Co completed the fastest ever deployment of its core financial applications. 17
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19 Amazing results come from amazing people At Accenture, we believe everything starts and ends with our people. Brilliant solutions come from the knowledge, creativity and passion that our people have for solving our clients business and technology problems. So what does this mean for you? As a graduate, you get support the moment you become part of our team. For a start, you ll become part of our New Joiner Orientation Program which introduces you to our global network and gives you a great overview of our business and what it s like to work here. Then over time, as your skills and knowledge expand, you ll also have the opportunity to attend classroom-based courses. This means we give you time out of your working week to visit our regional centres, so you can focus on learning and fine-tuning your capabilities. At any time, we also give you access to two great online resources. The first is MyLearning - our innovative global learning portal. Here, you ll find over 20,000 virtual classroom courses and other learning resources. The second is the Accenture Knowledge Exchange, a global encyclopedia that will help you research concepts, and develop best-practice solutions. You ll also have access to a career counsellor who will guide you, check your progress, and help you achieve your goals. Plus, you ll receive formal annual reviews in which your performance is appraised and where reward and promotion recommendations are made. A lot of your learning will be done in the workplace: whether you re running a client meeting, coding a new application or producing a project plan, experience is the best teacher. When you are deployed to projects, a workplace mentor will monitor and support your development on the job. The encouragement and opportunities for personal and professional development are truly exceptional at Accenture, but it s up to you to make it happen. Ultimately, you re in control of your career. 19
20 Accenture will give you opportunities even at an entry level, if you are prepared to challenge yourself and take advantage of the opportunities that are out there. This is something that Accenture offers that others don t. Michael, Analyst Accenture constantly offers online courses that you can sign up for to develop your skills. Mostly these courses are related to the area you are working in, but there are also other courses that you can sign up for if you are interested. Elise, Analyst 20
21 A big career with big benefits At Accenture, we expect a lot from our people. We expect you to work hard. To be creative. To use your talent and knowledge to drive world-class solutions. To have an enquiring mind and a passion for solving problems. Above all, we expect you to work towards becoming the person you want to be. In return we provide a whole range of fantastic benefits and rewards to help you get there. Our benefits this coming year include: Purchased leave Competitive salary package Paid parental and sick leave Corporate credit card Graduation leave Life and salary continuance insurance Corporate discount program Paid annual volunteer day Employee share purchase plan -so you can buy shares at a discount Employee referral program - where you may receive up to $5,000 for successful referrals Employee assistance program - a confidential, 24-hour counseling program for personal or work-related issues Discounted gym membership Quarterly community events Flexible hours and telecommuting 21
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23 Be you. Everybody else is taken. At Accenture, we want you to be YOU! We take the widest possible view of inclusion and diversity. This means we go beyond gender, race, religion, ethnicity, sexual orientation, gender identity and expression to create a work environment that welcomes all forms of differences. Every single employee is a respected member of our team. We recognise and value individual similarities and differences. Our workforce reflects the clients we serve, the suppliers we do business with, and the communities in which we operate. Inclusion and diversity are fundamental to our culture and core values and helps create an innovative and collaborative work environment that helps our people be successful. It also helps us compete effectively around the world. It all starts with the individual. We capitalise on the diversity of our workforce across countries, cultures, generations and a broad mix of educational experiences and backgrounds. We also give our clients access to a rich range of talent. Combining our employees diverse perspectives with our common values and methodologies is one of the key elements that make us stand out from our competition. Some of our programs include: Accenture Women s Network Women s Mentoring Program Global LGBT Network Accenture strives to attract and retain great people and provide an environment where they can all develop professionally and build rewarding careers. Our results include: No Stonewall s Top 100 Employers Accenture ranked No. 1, up from No. 7, on the 2013 Top 100 Employers in Britain for lesbian, gay and bisexual people. This marks our eighth consecutive year of inclusion. No Australian Workplace Equality Index Top Best Companies for Working Mothers for the past 10 consecutive years ( ), Working Mother Magazine (USA) In 2012, Accenture received 100 out of 100, a perfect score, on the 2013 Human Rights Campaign s Corporate Equality Index (CEI) for the sixth year in a row. 23
24 Hello from Germany, I am currently working on an Accenture Development Project (ADP) with World Vision. Originally based in Brisbane, working on ADP has given me the opportunity to pursue my passion for giving back, whilst continuing to build a career with Accenture. My team is working on the Donor Management Project targeting over 20 World Vision country head offices. Accenture is a global company, but nothing I have worked on has been as dynamically international as the World Vision Donor Management project. The small size of the core team, that almost all of us come from different countries, and that we are rolling out to three continents creates a veritable breeding ground for cross-cultural lessons. Not only am I learning how to operate with a multitude of communication styles, I am also learning a lot about the working culture of places all the way from Switzerland to the Philippines. If this kind of variety and responsibility is what being a consultant is all about, I m sold! ADP Team Accenture 48 Pirrama Road Pyrmont, Sydney, 2009 Best, Jason 24
25 Feel good As one of Australia s largest businesses, we know we have a big responsibility to the local communities in which we live and work. We pride ourselves on our approach and on being a good corporate citizen. We are inclusive, celebrate diversity and actively work to make a difference to communities all over the world. Our commitment to corporate citizenship is embedded in our core values, and reflected in the actions of our people. Accenture and our people work to make a sustainable difference in the longterm vibrancy and vitality of people and communities around the world. We achieve good corporate citizenship in a number of ways: Skills to Succeed program Through this program, we help disadvantaged people to develop skills so they can get jobs, build businesses and improve their communities. Environmental stewardship We are committed to understanding and addressing environmental impacts including carbon, waste and water - resulting from our operations, and fostering environmental responsibility among our stakeholders. Accenture Development Partnerships (ADP) ADP is a not-for-profit group that makes high-quality consulting services available - at greatly reduced costs - to organisations working with developing economies. Its mission is to have significant impact on global development challenges. Paid volunteer day Each person is granted one paid volunteering leave day per fiscal year to participate in company-sponsored or personal charity activities. Employee Donations Matching Accenture Australia will match up to the value of $2,500 any employee-raised donation to a registered charity. Accent on Giving program With Accenture Australia s workplace charity donation program, you choose the amount you wish to donate each month from your pre-tax pay and Accenture matches either 100% or 50% of every dollar donated through the program (up to $50,000 p.a.). 25
26 Where to from here? 26
27 If you are looking for a company that will help you become the person you want to be, through training, structured career development and access to world class people and projects, then apply today. Apply and watch what happens. accenture.com/grads Stay connected Like Accenture Australia Join us Accenture Australia Careers Follow accenture_aust on Twitter Watch us on Youtube Accenture Australia 27
28 About Accenture Accenture is a global management consulting, technology services and outsourcing company, with approximately 259,000 people serving clients in more than 120 countries. Combining unparalleled experience, comprehensive capabilities across all industries and business functions, and extensive research on the world s most successful companies, Accenture collaborates with clients to help them become highperformance businesses and governments. The company generated net revenues of US$27.9 billion for the fiscal year ended Aug. 31, Its home page is Copyright 2013 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture
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