Little guide to conferences

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1 Little guide to conferences

2 Merchant House is a beautiful 29 room hotel in mid-cornwall just a short walk from Truro train station and the bustling high street. I ve been to many conferences over the last 25 years. Some seem to forget how its supposed to be. Straightforward, reliable and honest service and pricing, wholesome food, quiet, timely refreshments, technology that works, with cosy rooms and a caring smile. Merchant House has all of that in abundance. We pride ourselves on offering well-equipped facilities, good food, value for money and friendly service. Please let us know what you need, we re here to help. Peter McGahan Managing Director Worldwide Financial Planning

3 Conference rooms We have two conference rooms available for hire, each infused with natural light and open space for comfort and creativity. Both rooms have eight layout options, so from a boardroom few to a theatre view, we re flexible. If you require a special arrangement, please let us know!

4 The Trading Room is the executive choice for smaller conferences and has a homely log burner to keep you toasty warm whilst you work! It accommodates 14 keen business people boardroom style and a maximum of 22 with our theatre layout. Square (seats 14) Theatre (seats 22) Seats KEY FACTS Room size 4720x4490mm (not including bay) 40 per half day (up to 4 hours) 80 per full day (4 8 hours) 6 power points Telephone socket Free WiFi Projector and projection space The Trading Room is only available after 10.30am. Boardroom (seats 14) U Shape (seats 14)

5 Our vast Shipping Room can seat up to 64 eager eyes and ears for meetings and conferences using our theatre layout. You can alternatively hold 36 people boardroom style or accommodate a huge 100 if combined with our Bar and Lounge. Classroom (seats 48) Boardroom (seats 36) Seats 1 64 (up to 100 w/combined rooms) Dining A (seats 64) Dining B (seats 64) KEY FACTS Main room size 5400x14700mm Serving area 3550x6745mm 100 per full or half day (up to 8 hours) 16 power points Telephone socket Free WiFi Projector and pull down screen 50 TV HDMI hookup, video and telephone conferencing (small extra charge) Theatre (seats 64) Theatre wide (seats 64)

6 We ve used the Merchant House for workshops and training courses. With a Superfast Broadband connection, free parking and flexibility in room setup, it s an ideal central location in Cornwall for business meetings, conferences and training. Merchant House is a great place to do business: central, friendly and affordable with free wifi and great cake. The sort of place you visit once and immediately re-book! Rob Edlin Managing Director Niddocks Mark Stephens Regional Sales Manager St Austell Brewery

7 Delegate packages At Merchant House we offer an array of delegate packages to suit any business and budget, with full day packages named after our Cornish compatriots. All of our delegate options include the following benefits. NO HALF MEASURES 8am 1pm/1pm 5pm This is our half-day package for those who work best in short bursts. Half a day to enjoy the full Merchant House experience. Tea and coffee with biscuits on arrival Buffet lunch inc. thickly filled sandwiches, fries, tortillas with dip and fresh fruit, tea and coffee 18pp Minimum ten delegates required Full use of conference room Free Wifi Projector and screen RICHARD GRENVILLE 8am 5pm Named after Sir Richard Grenville, the Sheriff of Cornwall in the 1500s. You and your deputies can enjoy the following. 50 plasma TV (Shipping Room only) Flipchart, paper and pencils Free parking ROOM ONLY HIRE Our rooms are available for conferences as delegate packages (with all the bells and whistles), or as independent spaces. Tea and coffee on arrival Mid-morning tea, coffee and biscuits Buffet lunch inc. thickly filled sandwiches, fries, tortillas with dip and fresh fruit, tea and coffee Mid afternoon tea, coffee and homemade cake 25pp Minimum ten delegates required

8 RICHARD LANDER 8am 5pm Explore just like Richard Lander and discover what Merchant House has to offer on top of the Richard Grenville package. MERCHANT BY NIGHT 5pm 9pm (evening only) We also offer conferences and meetings in the evening the best time of day to get work done without disturbances. Tea and coffee on arrival Continental breakfast for all delegates arriving before 8am (24hr notice required) Mid-morning tea, coffee and biscuits Buffet lunch inc. thickly filled sandwiches, fries, tortillas with dip and fresh fruit, tea and coffee Mid afternoon tea, coffee and homemade cake Tea and coffee on arrival Dinner inc. thickly filled sandwiches, fries, tortillas with dip and fresh fruit, tea and coffee Mid-evening tea, coffee and homemade cake Alternatively, if you fancy a Chinese or Indian take-away instead of dinner, feel free to order in we ll provide all of the plates and cutlery and reduce the package price to 15pp too! 35pp Minimum ten delegates required 25pp Minimum ten delegates required RICHARD TREVITHICK 8am 5pm Our top-tier single day package, celebrating Cornwall s most prominent figure, Richard Trevithick. Tea and coffee on arrival Continental or Merchant Montgomery breakfast for all delegates arriving before 8am (max 10 for fried breakfast, 24hr notice required for both) Mid-morning tea, coffee and biscuits Buffet lunch inc. thickly filled sandwiches, fries, tortillas with dip and fresh fruit, tea and coffee Mid afternoon tea, coffee and homemade cake Freshly made sandwich or toastie for the journey home (pre-order required at the start of your meeting) 24HR DELEGATE All the benefits of a working day delegate pack, but with the treat of staying with us overnight in plush duvets with Freeview equipped flat screen TVs and free WiFi. Not only do you get a smashing night s sleep, but you also get the best start to the day with our Merchant Montgomery full English breakfast to wake you up! 45pp Minimum ten delegates required 60pp Plus delegate package rate

9 OPEN HOUSE LOUNGE BAR 8am 5pm Our Lounge Bar is a hive of activity. Let us help your business, no matter how small you are. We invite you to set up camp in our Lounge for the day; comfortable surroundings and a toasty log burner await you with unlimited fresh tea and coffee, served with a smile. 10pp Contact reception to check availability TEAMBUILDING PACKAGE We highly recommend Killiow Golf Club or Truro Paintball both only a short drive away to offer a day of activity since those who pull together, play together. Make full use of the indoor and outdoor driving ranges and perfect your swing. Book golf directly with Killiow Golf Club or Truro Paintball paintball. Please note this does not entitle the user to exclusive use of the Lounge, we love the hustle and bustle of everyone working together! The Lounge also needs to be arranged in advance to avoid double booking with private events. Tea and coffee with biscuits on arrival Buffet lunch inc. thickly filled sandwiches, fries, tortillas with dip and fresh fruit, tea and coffee Any one of our conference spaces can be used in conjunction with this delegate package. The Merchant is ideally situated for us to use for business. We have a great number of women visiting us on business and it is a perfect place for them to stay. Warm, welcoming, comfortable, a central location and great value. It is our first choice. Amanda Barlow Owner Spiezia Organics 18pp Minimum 10 delegates required

10 Fuelling inspiration We love food at Merchant House, and we know that you and your team work best when well fed. Whether it s finger food or a sit-down soirée, our chefs always hit the spot! TIN MINER S TEA We like to stay traditional at Merchant House, and being in Cornwall that means cream teas! Discuss business ambitions with Cornish scones topped with jam and Rodda s clotted cream, washed down with a good cuppa. Alongside the traditional cream tea and homemade cakes, we also serve freshly made sandwiches with thick tasty bread, sausage rolls, cocktail pasties (you can t beat proper Cornish food) and tortillas with a spicy salsa, arriba! 14pp AFTERNOON TEA For those with less of an appetite, the afternoon tea package offers lavishly filled sandwiches, homemade cakes, Cornish scones and jam with Rodda s clotted cream alongside freshly brewed tea or coffee. Now, ready to talk business? 10pp HAVE YOUR CAKE AND EAT IT How many conferences have you been to where you ve been served a single sliver of cake on a paper plate? Too many, we bet. At Merchant House we provide a hearty conference cake just for you. We serve it in your conference room so you can cut your own portions, getting exactly the amount you want. If you don t manage to finish it (if you ve seen the size of them you ll know what we mean), you can take the rest away with you perfect for a sugar-boost on the way home or back at the office! MUGS, NOT CUPS Following our cake philosophy of more-is-better, our tea and coffee is served in chunky mugs something you can really get your hands around and enjoy a proper brew out of.

11 CONTINENTAL BREAKFAST am weekdays 8 10am weekends Juices, croissants, pain au chocolate, fruit, yoghurts and pastries are all available for those who prefer to dine a little more on the continent. We are keen to provide your petit dejeuner the way you like it, so please let us know if you have any special requests! 5.50pp + room hire THE MERCHANT MONTGOMERY (Full English breakfast) 9am 10am The way your day was meant to start. The Merchant Montgomery is a full English breakfast with generous servings of bacon, scrambled egg, sausage, tomato, mushrooms and baked beans dig in! 7.50pp + room hire Maximum of 10 delegates (so we can get your breakfast to the table hot, tasty and on the double!) Merchant House was an excellent venue to host our event; large enough to accommodate our guests, but small enough to be personal and efficient. The welcome, the food and the service were all first class. Michael Lowry Partner Stephens Scown

12 Other information COMPLIMENTARY TEA AND HOME MADE CAKE Available between 1 5pm for anyone who s staying with us. BREAKFAST BAGS We can organise a tasty breakfast bag for those who need to make a speedy getaway! ADVANCED BOOKING Whichever package you choose, if you could let us know how many people will be visiting 48 hours beforehand (24 hours for Tin Miner s Tea, Afternoon Tea and delegate package breakfasts), so we can avoid any embarrassment of catering and charging for the original enquiry number. No minimum number applies for the Tin Miner s Tea and Afternoon Tea options, and the Bar & Lounge can be used free of charge. Aren t we nice? ACCOMMODATION We have 29 ensuite rooms to choose from at Merchant House, each with free WiFi, Freeview equipped flatscreen TVs, complimentary toiletries, powerful showers, hairdryers and tea and coffee facilities. Merchant House is close enough to the town should you fancy venturing out for dinner or drinks yet far enough away to get a peaceful nights rest. If you prefer a little company, you can bring your partner along for no extra charge! FAXES AND PHOTOCOPYING Complimentary photocopying and faxing are available for those holding conferences with us. EVENTS PROMOTION We are pleased to promote your event both before and after by using our social media accounts and featuring it on our blog. Just ask if you require this service and we ll put you in touch with our marketing department. LAUNDRY AND DRYING FACILITIES Our guest laundry and drying room are ideal for outdoorsy-types who need to dry out coats and boots (or golf shoes!) The drying room is free to use, but a small charge is required for launderette use. PARKING Free parking is available, but if you don t have any wheels it s only a short walk to the city centre and nearby train/bus stations. DOG FRIENDLY We love to cater for both man and beast at Merchant House, and for a little extra cost you needn t worry about what Rover s up to whilst you re away, you can bring him along! Please note dogs are not allowed in the public areas. CONTACT DETAILS Merchant House 49 Falmouth Road Truro Cornwall TR1 2HL Tel +44 (0)

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