Mobile Devices & Office 365 for GENPT

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1 Mobile Devices & Office 365 for GENPT

2 Table of Contents Android Phone & Office 365 Configuration Apple iphone & Office 365 Configuration Windows Mobile Phone & Office 365 Configuration

3 Android Phone & Office 365 Configuration

4 Android, please make sure it is connected to Wi-Fi/Data Pan. Your Phone options may vary so use this as a guideline. Click on Settings on your phone Click Accounts. Then click Add Account

5 Android, please make sure it is connected to Wi- Fi/Data Plan. Your Phone options may vary so use this as a guideline. The Add Account screen will appear. Click on Microsoft Exchange Activesync. Then click Add Account The setup screen will appear. Enter your GENPT and Password then click Manual setup: Example Password - <your PC login>

6 Android, please make sure it is connected to Wi-Fi/Data Pan. Your Phone options may vary so use this as a guideline. Make sure the domain\username is in the format (example: *If you do not have this ID Number contact your helpdesk support team *If Domain and Username are separate boxes in your version of Android, leave the Domain box empty, and type your full address in the Username box. Enter the Exchange Server to Outlook.office365.com Click Next. Click Accounts. Then click Add Account Ensure Used secure connection (SSL) box is checked and Use client certificate is unchecked If you get an Activation screen prompt Click OK

7 Android, please make sure it is connected to Wi-Fi/Data Pan. Your phone options may vary so use this as a guideline. On the Remote security administration prompt screen, click OK On the Account Options screen keep the default settings and click OK

8 Android, please make sure it is connected to Wi-Fi/Data Pan. Your phone options may vary so use this as a guideline. Under Set up , leave the default account name then click Next. Navigate back to Setting Accounts Then select the newly added Microsoft Exchange ActiveSync account

9 Android, please make sure it is connected to Wi-Fi/Data Pan. Your phone options may vary so use this as a guideline. Under Security update required click OK For the Activate device administrator click Activate. *security purposes this is mandatory in order to setup the phone with corporate .

10 Android, please make sure it is connected to Wi-Fi/Data Pan. Your phone options may vary so use this as a guideline. On the home screen of the device navigate to the icon and select this icon Your company account will appear displaying the Inbox items by default You can review and respond to messages at this time. Older messages not shown will still be visible via Outlook or Outlook Web Access portal. The history visibility of the account can be changed on the settings

11 Android, please make sure it is connected to Wi-Fi/Data Pan. Your phone options may vary so use this as a guideline. On the left of the Inbox icon click the triple bars to expand the additional Outlook mailbox folders Older messages not visible will still be visible via Outlook client for Desktop/Laptop or Outlook Web Access portal or by modifying the history setting of the application under Account Settings

12 Apple iphone & Office 365 Configuration

13 iphone, please make sure it is connected to Wi- Fi/Data Pan. Your Phone options may vary so use this as a guideline. Once logged into your phone select the Settings icon Next, click on Mail, Contacts, Calendars

14 iphone, please make sure it is connected to Wi- Fi/Data Pan. Your Phone options may vary so use this as a guideline. Select the Exchange logo on your phone The setup screen will appear. Enter your GENPT and Password then click Manual setup: Example Password - <your PC login>

15 iphone, please make sure it is connected to Wi- Fi/Data Pan. Your Phone options may vary so use this as a guideline. The setup screen will appear The field should already be prepopulated. If not, enter your GENPT.COM address format as shown on the right Enter the Server information: outlook.office365.com *You can leave Domain empty *Leave the default description Field as it appears Enter your internal company ID with the following format Leave the Description field default Then click Save On the next screen listing all the mailbox folder categories click Save

16 iphone, please make sure it is connected to Wi- Fi/Data Pan. Your Phone options may vary so use this as a guideline. Under Settings Mail, Contacts, Calendars select Exchange under Accounts You can now view the messages in your Outlook folders, calendars, etc.

17 Windows Mobile & Office 365 Configuration

18 Windows Mobile Phone, please make sure it is connected to Wi-Fi/Data Pan. Your Phone options may vary so use this as a guideline. Click on Settings Icon on your phone Click Accounts. Then click +Accounts

19 Windows Mobile Phone, please make sure it is connected to Wi-Fi/Data Pan. Your Phone options may vary so use this as a guideline. Click on Add an Account Click on Outlook

20 Windows Mobile Phone, please make sure it is connected to Wi-Fi/Data Pan. Your Phone options may vary so use this as a guideline. The setup screen will appear. Enter your GENPT and Password then click Manual setup: Example Password - <your PC login> Click on the Sign In button on the bottom of the screen If it phone connects to your mailbox account on Office 365 then your done. If you get the next sign in prompt, enter your User name/company ID with the following format: Leave the Domain field empty net

21 Windows Mobile Phone, please make sure it is connected to Wi-Fi/Data Pan. Your Phone options may vary so use this as a guideline. If you get the We couldn t find your settings alert then select Advanced Under the advanced sign-in include the Server address: outlook.office365.com If it phone connects to your mailbox account on Office 365 then your done. If you get the next sign in prompt, enter your User name/company ID with the following format: Leave the Domain field empty

22 Windows Mobile Phone, please make sure it is connected to Wi-Fi/Data Pan. Your Phone options may vary so use this as a guideline. When you navigate to Setting +Account you should see the new account listed as a selectable account When you navigate to the Windows Mobile home screen you should see the ne account Icon added. should also be synchronizing with the phone at this time

23 Windows Mobile Phone, please make sure it is connected to Wi-Fi/Data Pan. Your Phone options may vary so use this as a guideline. Once in your mailbox account you can view s within the Large Text categories. To view additional folders click on the triple button on the bottom right of the phone screen then select Folders *From this sub-menu you can also select settings and even add another account.

24 Windows Mobile Phone, please make sure it is connected to Wi-Fi/Data Pan. Your Phone options may vary so use this as a guideline. In the folder menu you can now select your additional top-level and sub-level folders

25 Outlook Application & Office 365 Configuration

26 *Before setting up on desktop/laptop please make sure it is connected to the internet. Open Outlook 2010/2013 and a new Outlook Auto Account Setup screen should appear with the information auto-populated. From here continue to click next until finished If the information does not autopopulate, enter the information in the format shown on the right replacing it with your user name, address and password If you are still having connection issues contact service desk for additional configuration instructions

27 Further Assistance Reach out to the below contacts for further assistance: Service Desk: GPC IT Service Desk

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