Everything You Need to Know about Cloud BI. Freek Kamst

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1 Everything You Need to Know about Cloud BI Freek Kamst Business Analy2cs Insight, Bussum June 10th, 2014

2 What s it all about? Has anything changed in the world of BI? Is Cloud Compu2ng a Hype or here to Stay? What types of Cloud Services exist? Why Cloud BI? Customer Cases and Deployment Tips. Q&(A) End 2

3 Has anything changed in the world of BI? 3

4 in Business Intelligence March 1939: Analyzing 4 million London Underground 2ckets Not much innova-on happened over the last three decades; Acquisi-on of Business Objects and Cognos led to huge internal corporate integra-on projects, which provide us stable, complex and large product suites; Tradi-onal BI doesn t meet the rapidly moving world around us; Business needs easy, understandable, scalable and agile tooling without involvement of specialists. 4

5 Two waves of new vendors since 2004 New vendors discovered opportuni-es at the business; First wave is Visualiza-on, Flashy Dashboards (QlikView, Tableau, SpoNire); Second wave is BI Cloud planorms, Predic-ve and Prescrip-ve Analyses; New techniques are being used (IMDB, DWH Automa-on, Cloud BI). BI Suites Capability Agility 5

6 Analysts Analyses In the USA there is a huge growth of Cloud Services; European organiza-ons are s-ll distrusnul of Cloud technology, but. Cloud compu2ng has reached an inflec2on point for enterprises A comprehensive strategy for its use is now required. By 2016, 25% of net- new BI and analy2cs pla^orm deployments will be in the form of subscrip2ons to cloud services. Cloud compu2ng has caught the axen2on of CIOs worldwide. Early adopters of the technology cite reduced capital expenditures, lower opera2onal costs and fast implementa2on 2mes as the cri2cal drivers for exploring the technology. 6

7 BI Cloud Models 7

8 Click Here for Video: What is Cloud Source: Macquarie Telecom 8

9 Cloud Service Models BISaaS SaaS PaaS IaaS Provisdes a Business Intelligence delivery model in a pay- as- you- go delivery model. BI SaaS is also known as Cloud BI or On- Demand BI. Provides to use the that are running on a Cloud infrastructure. All are accessible via a web browser. Provides the capability to deploy own developed or acquired that are created by programming languages or tools supported by the provider. Provides processing, networks and other fundamental resources where the customer is able to deploy and run sotware. This includes systems and 9

10 Cloud BI Deployment Models Public/Domestic All data is in the Cloud (Public/Domestic). Cloud Business Repor-ng & Analysis Business Calcula-on Layer Private Everything within the firewall. The Private Cloud On Premise Business Repor-ng & Analysis Business Calcula-on Layer Hybrid Data and Data Warehouse on premise, but BI in the cloud. Cloud Business Repor-ng & Analysis Business Calcula-on Layer ETL DWH Leiderschap & Coaching ETL DWH ETL DWH Source Source Source Source Source 1 Source N Source Cloud On Premise On Premise 10

11 Why Cloud BI?

12 Strengths & Easy Sharing of (browser only); data from Cloud and On Premise sources; Big Data ready (rapid access to new Reduced skills required; ShiT focus from infrastructure to content; Mobile ready (PDA s / Tablets); Self Service BI; Sandboxing (Prototyping with Data Warehouses). 12

13 Total Cost of Ownership Reducing Costs / Increasing Revenue Low costs; Pay for what you use (scalable and flexible); Lower Level of Effort / Lower Risks.

14 Time to Value Requirements Third Phase Deployed & Value First Phase Goes Live Second Phase Deployed Cloud BI First Phase Goes Live Business Value Discovery Tools Legacy BI Second Phase Deployed Value Q1 Q2 Q3 Q4 Q5 Q6 Deployment 14

15 Cloud BI Challenges 15

16 Security & Security (Is my data Secure?) Fraud Is the largest number of security incidents; Cause: Easily guessing and stealing simple user names; Managing and monitoring user accounts. Cyber A`acks Experience shows that cyber a`acks are on large enterprises, governments and public domains; Cause: Names, Brands, issues; Data Centers have high secure procedures. Patriot Act Is no law, but a series of changes that ensures US government to have insight in your (customer) data; Cause: 911 Private or Cloud 16

17 & Fallback Data into the Cloud Availability Connectors Which connectors are available? Can we build our own connectors? Which On Premise connectors are available? Configuring through Firewalls. Handling High Volumes of Data Data incrementally (Only Deltas); Compress and Encrypt before entering the Cloud; < 1TB compressed per day is acceptable. Fallback & Compliance Vendor lock- in risks may be available; Compliance can on premise existence; Fallback Strategy is always necessary. 17

18 Customer Cases & Deployment Tips 18

19 CTB Flex Cognos FlexAnalyzer ü 11 customers in Staffing Industry ü More Self Service BI capabili-es ü 1500 Reports, 10 facts, 25 Dimensions ü TTV: 180 days CTB Flex has with Birst a flexible and scalable pla^orm for the increasing dynamic need of management informa2on at our customers. - Ronald Buitenhuis, Opera2onal Director Business need BI user- friendly dashboards and analysis capabili-es are missing in the current BI- portal. Demand for integra-on of customer specific data with the CTB data warehouse data. Outsource BI Exper-se to the Cloud Technology Birst standard BI planorm provides Dashboards, Pixel- Perfect repor-ng and ad- hoc analyses. The sandboxing features of Birst enables the customers to integrate their own data with a standard environment. VANAD BI consultancy in the cloud handles directly BI requests on a hourly base. DATA SOURCES 19

20 CTB Flex ALLURE ARTO CLIENTFIRST PRMIS DW 2 Repor-ng & Analysis Business Calcula-on Layer (OLAP Engine) TIMING CLOUD FLEXWK DWH ETL ETL DWH MULTIFLEX PRMIS DW 3 ETL INTERUM APS FLEXCONNECT SWA ETL 20

21 VANAD Contact Centers Performance Management Dashboard ü Increased margins on campaigns (>3%) ü Performance Awareness Middle Management ü Real Time Insight in campaigns ü 6 Dashboards, 3 Facts, 6 Dimensions ü TTV: 83 days With Birst we are able to measure and manage the profitability of our contact center campaigns real 2me. - Lorenzo Sylvain Merghart, VP Customer Service Business need Need for Real Time insight in campaigns to increase the level of service for our customers. Real Time Corporate Performance Management to support the Decision processes. Being more compe--ve then our customers by predic-ve analyses. Technology Dashboards and live connec-on with the cloud contact center planorm. Birst Real Time live connec-on with the Contact Center planorm. Birst Data Warehouse and What IF analyses DATA SOURCES 21

22 VANAD Contact Centers 22

23 Primary Drivers to start Cloud BI Improved Business Agility; Speed up Business with new BI More resources on important projects; Speed of Deployment. 23

24 Cloud BI Deployment Points Use Cloud BI as an for Spreadsheets; Augment BI without installing HW/SW; Start exploring the of Big Data ; Use sandboxing/prototyping for Intelligence. 24

25 Best Technology; Start with a limited scope (don t migrate the plajorm); Write a plan with the business Start with a Hybrid architecture. Business Start with processes outside the firewall; Use prototyping and agile methodologies to shorten BI projects; Cloud BI needs advanced end- user training; Beware of Skills loss and keep your BI Team intact; Plan to reorganize the team 25

26 Thank you! Freek Kamst 26

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