1 Managed Services An essen/al set of tools for today's businesses Manage your enterprise better with a holis/c solu/on to all your IT worries only at Infolob
2 What are Managed Services? By far the most cu/ng edge innova5on in IT infrastructure solu5ons, Managed Services ensures a smooth func5oning of the day- to- day IT ac5vi5es of any organisa5on. Whether its disrup5ons, op5mum u5liza5on, failure of equipment just about anything can be secured and u5lized to its full poten5al with the help of Managed Services. What is the need for Managed Services? Managed Services are really a way to keep businesses running in a smooth and efficient manner. The aim is to not have any down5me and to not lose any important data. With the whole world going digital, it is important to have a secure way to protect your data and not lose business. It is a cost- effec5ve way to handle IT infrastructure and manage it without having to hire more exper5se. More and more companies are realizing the importance of outsourcing these services to save money and space for your organiza5on. These services are independent of loca5on and can be hired by any kind of organiza5on big or small.
3 Managed Services: An Evolving Model The last few years have witnessed customers increasingly seeking to convert their exis5ng staffing rela5onships with IT vendors to more strategic managed services partnerships to drive business value by solving the infrastructure challenges across the enterprise. These partnerships were driven primarily by cost- efficiency due to many customers facing cost pressures from the high investment in infrastructure. With these efficiencies now in place, customers are looking for further benefits like improved end user experience and innova5on. Our Managed Service Solu1on combines automated service delivery for our customer`s networks with service desk management to streamline our processes and improve response 1me to requests, alerts, and alarms. Our enhanced process allows us to respond, remediate, and decrease the 1me needed to manage issues. - Vijay Cherukuri CEO, Infolob Solu/ons
4 Ac/vi/es steadily going offshore Ac/vi/es going offshore IT Helpdesk Network Database Administra5on Patch P2 Produc5on Issues Backup & Restore Less Consumer Interac/on Desktop Produc5on Support Quality IT Strategy Architecture Process Improvements High Consumer Interac/on Program Ac/vi/es remaining Internal
5 Infolob s Managed Services Framework Infolob s On- Dot Managed Services Framework, an integrated, Value- Centric and process- driven approach to Managed Services delivers high availability, reduces business risks associated with down 5mes, minimizes investment in infrastructure, improves performance and bring about a sustainable reduc5on in opera5onal costs. Steering Committee Strategic Engagement Opera/onal Engagement Communica/on Model Outcome Driven Pricing Strategy Lower TCO Matrix Driven Data Centers gm MANAGED SERVICES Ser em IT Service Mgmt Mg t Agile High Availability SLA Monitoring & Repor/ng Change Process Infrastructure Support Methodologies Engagement Governance Model
6 Benefits of Managed Services Managed services lets customers experience predictable and consistent service at a fixed cost. Managed service contracts help companies transi5on from administering IT infrastructure to managing the service level agreements with the service providers. Once you let us manage your opera5ons and networks, your resources are freed up to focus on innova5on and other strategic opportuni5es. Infolob s Managed Services solu5ons are a healthy proposi5on for customers seeking to: 1. Reduce total cost of ownership 2. Achieve predictable costs through our SLA- driven Fixed Price Models 3. Experience high availability and quality of exis5ng services 4. Derive superior service from our outcome based pricing model 5. Leverage our holis5c disaster recovery and backup solu5ons to reduce the risk of service disrup5on 6. Gain access to the latest and greatest tool sets at a reduced cost 7. Centrally manage the knowledge gained from support ac5vity
7 How do we help you with Managed Services at Infolob Data Service Centers: Keeping in mind your business objec5ves, our data center experts draw out cost effec5ve solu5ons to help you manage your data, however big or small. Data centers are a great way to cut costs. At Infolob we ensure secure solu5ons and accessibility for all our clients. IT Service : All relevant IT services are provided by Infolob. Our experts chart out a complete framework that complies with interna5onally acceptable standards. We understand your business and accordingly conceptualize IT tools and processes to assist your growth. Applica/on : The process of developing applica5ons for your business does not end at just developing them. We make sure that they are upgraded, maintained, and seen through their complete lifecycle. ITIL, COBIT, and Six Sigma guidelines are strictly followed to keep a check on the quality of all applica5ons. It is not just about providing individual components, but also making all E2E services available for your business. System : Centralized management of your complete IT pordolio is also serviced by Infolob. Our team of experts will work you through the complete process and execu5on of network management tools, database management, assessment of IT infrastructure, and aeer sales support. Server Consolida/on: An important func5on of Managed Services, server consolida5on deals in the quan5fica5on of the physical loca5ons of servers, number of servers, and soeware licenses. As an organiza5on grows, more and more severs are required to transport data. It is here where server consolida5on services are needed and Infolob experts can assist.
8 Infolob s Managed Services Infolob s exper5se in Managed Services encompasses a broad spectrum of industries and businesses across the globe. Infolob s expert employees can provide con5nuous management of your IT requirements. We follow strict quality norms and comply to interna5onal standards while developing solu5ons for your IT department. We have a strong support infrastructure that aims at providing you with the best possible solu5ons in case of the rare glitch. Our Managed Services are sculpted to suit your business and its growth poten5al, giving you long- term assurance of your investments. We have a plethora of services to help you manage your complete suite of IT requirements and assist you with maintenance of the same.
9 About Infolob Infolob Solu5ons is a wide- spectrum technology solu5ons provider with significant experience in diverse systems integra5on, cloud compu5ng, big data, and managed services. Infolob delivers solu5ons in financial, technology, renewable energy, biotechnology, and educa5on sectors, and is reputable for delivering repeatable results on a reliable schedule. Capabili/es Infolob has the ability to field dozens of skilled professionals in the United States and around the world, with capacity in our development centers in Dallas (Texas) and Hyderabad (India) to provide up to one hundred addi5onal development, engineering, project management, and analy5cal staff. Infolob employs diverse professionals with a wide range of capability. From database administrators to Agile project managers, applica5on developers to senior business analysts, renewable energy integrators to big data wranglers, Infolob brings rich experience and capacity to bear on your significant challenges. Exper/se Our exper5se blending diverse technologies is the reason for our significant growth since our establishment in Our staff hold specialized exper5se in business intelligence (data warehousing, business analy5cs, data and process mining, big data management), database design/build (tuning, migra5ons, capacity planning, clustering, recovery), enterprise mobility (app development, BYOD strategies, visualiza5on integra5on), and solu4ons integra4on (service oriented architecture, Agile development, enterprise management, customer rela5onship management, fusion middleware, applica5on development, public/private cloud delivery, enterprise resource planning). For inquiries, please write to us at Phone: Visit us on the web at www. Infolob.com Corporate Office: 909 Lake Carolyn # 120 Irving, TX USA 75039