World Wide Technology, Inc. (WWT) UC 7.0 Webinar. Welcome
|
|
- Franklin Nash
- 8 years ago
- Views:
Transcription
1 World Wide Technology, Inc. (WWT) UC 7.0 Webinar Welcome
2 World Wide Technology - Introduction Agenda WWT introductions and overview Cisco Unified Communications and Collaboration 7.0 CUCM 7.0 Technical enhancements CUCM 7.0 Why should I upgrade Cisco Authorized certification track announcements Presenters Don Seiler- Business Development Manager Unified Communications Derek Lohman Senior Consulting Systems Engineer, CCIE Ben VandenBerg Sr. Instructor and Southwest Region Lead Deployment Engineer, CCVP & CCSI
3 Using WebEx
4 WWT Unified Communications Practice Overview Recognition 2008 Achieved Masters in UC & Security Specialization Pacific Northwest UC Partner of the Year 30% Year /Year Growth. Customer Satisfaction Excellence Partner Successes Over 280K end points Over 350 Unity servers installed Red Badge partner for Cisco Advanced Services 20K+ phone Nortel Migration Implementations from AK to FL Verticals = SLED, Healthcare, DoD, Finance Portfolio Masters UC Masters Security Advanced Wireless LAN & Outdoor Mesh Advanced Optical Telepresence IPCC Express Meetingplace IPICS WebEx Certifications CCIE: 33 (9 CCIE- Voice) CCNP: 25 CCNA: 24 CCDP: 15 CCDA: 15 CCSI Instructors:20 MeetingPlace Specialists:10 CCSP Security: 8 IPICS Certified Engineers: 10 CCVP: 18 Optical Specialists: 5 CCNPs in Wireless: 10 CCIE in Voice: 5 CCIE in Security: 2 Contact Center Express
5 Cisco Leads the Market in Technology, Services, and With Partners 30% WW Enterprise Voice Market Share The Leader in Unified Communications 25% 20% 15% 10% 5% 0% Q305 Q106 Q306 Q107 Q307 Q108 Avaya Nortel Alcatel Siemens NEC #1 in Enterprise Voice #1 in Web Conferencing #1 in Audio Conferencing #1 in Telepresence #2 in Contact Center #2 in Unified Messaging Globally-recognized, award-winning services Sources: Synergy Research, Frost & Sullivan, Gartner Dataquest, IDC, Intellicom, Cisco
6 Unified Communications Benefits Clients, IM, Presence Reach workers on first try 49% save up to 20 minutes daily Escalate IM into phone conversations or Web conferences more than 50% reports saving up to 20 minutes daily Mobile UC Enhanced productivity and reachability: Almost half save minutes daily with single number reach/voice mail 33% save minutes daily with Mobile UC clients TelePresence Conferencing and Collaboration Unified Messaging Contact Center Save time Almost half of all TelePresence users realize more than five days saved a year from travel avoidance Reduce travel costs 78% report reduced travel expenses Reduce travel costs 42% reduce travel by as much as 11 25% Improve productivity 76% report increased productivity across geographies Manage , fax and voice messages efficiently 50% save up to 20 minutes daily Improve first call resolution 41% report a 6 10% increase Reduce response rates 33% report a 11 25% reduction Source: Sage Research, 2008
7 The Old Workplace
8 The New Workspace The Unified Workspace Devices Networks Operating Systems Business Applications
9 Cisco Collaboration Architecture End-User Devices CUAE Collaboration Services Cisco Apps Partner Apps Customer Apps UC APIs Policy Customized Mash-Up End User Applications API Policy WebEx Connect Platform WebEx Connect On-Premise On-Premise: Cisco MeetingPlace, UC Manager, CUPC, Cisco TelePresence On-Demand On-Demand: WebEx Collaborative Services and On-Demand Platform for Composite Applications Cisco Intelligent Network Cisco WebEx MediaTone Network Global Delivery Network
10 Five Business Reasons to Get Current with Cisco Unified Communications Manager Boost Productivity 2. Access to Greater Number of Application Possibilities 3. Drive Business Innovation 4. Reduce IT Complexity 5. Special financing from Cisco Capital and significant promotions to help customers migrate to give you access to these solutions now
11 Appliance Deployment Environment Complete turnkey solution Integrated hardware and software Reduced complexity Lower training requirements Easy to install and upgrade Reduced service impact and shorter maintenance windows Designed for remote and automated change management Improved security and resiliency System locked down to external software Built-in security and streamlined monitoring Lower total cost of ownership More info at: Cisco Unified Communications Manager Appliance: Enabling today s unified workspace cesw/ps6788/vcallcon/ps556/solution_overvie w_c html
12 Cisco Unified CM Appliance Enhancements Software Management Security Operations Enhancement Description Unattended install via Answer File Generator Upgrade/patch via CLI Data Migration Assistant for Cisco emergency responder 1.x 2.x Version/patch inventory via CLI and GUI RAID/BIOS level and settings management PW/PIN policy enforcement Security event logging Common CSA for Unified CM, Unified CM Business Edition, Unity Connection Multiple backup/restore schedules Pre-backup disk space checking Basic APC UPS integration Benefit Easier and faster to plan, deploy and manage installed firmware and software Improved security posture and easier security operations management Simplification and flexibility reduce TCO Common Customer Experience Unified CM, Unified CM Business Edition, Unity Connection share common interfaces and tools Unified CM Business Edition Single-login and Single-sign on Consistency reduces TCO
13 Session Initiation Protocol (SIP) Foundation for Delivering Innovative Applications Integrates rich, native SIP and SIMPLE support on both line-side and trunk-side interfaces with integrated presence on phones and applications Maintains seamless inter-working with existing H.323, MGCP, SCCP, TAPI/JTAPI and Q.SIG protocols Benefits Interoperability: SIP is the standard for unified communications systems interconnection Investment protection as a wellsupported and broadly accepted industry standard Broad ecosystem with many tools, components, applications and add-ons built around SIP
14 SIP Support in Cisco Unified CM Gateways Unified Communications Manager 5.x/6.x/7.0 Unified CME/SRST Carriers/ Other Vendors PBXs Conf/ Xcode DSP Resources Unified Communications Manager 5.x/6.x/7.0 Rich-Media Conferencing Cisco Unified Presence Unified Messaging Soft Phones Microsoft LCS IBM Sametime CTI Apps Cisco and 3rd-party Phones Video Endpoints Cisco Unified Personal Communicator SCCP MGCP H.323 CTI SIP/SIMPLE CSTA over SIP
15 Server Consolidation Unified Communications Manager: increased functionality, built-in Reduced administration Single number reach, single voic , device mobility and DISA functionality native to Cisco Unified Communications Manager Unified Communications Manager Business Edition Efficient solution for medium-sized locations Combines Unified Communications Manager call control and Unity Connection voice messaging on a single server for small and medium-sized businesses with up to 500 employees Enhanced to support: Up to 20 sites Improved networking and feature transparency Investment protection when growing to Unified CM
16 Unified Communications Manager Improved Administrative Experience Enhancement Area Serviceability Database Item Description Provide a cluster configuration snapshot file Provide DB Install/Upgrade progress indicators Customer Benefit Information on Unified CM OS version, server name, IP address readily available Sysadmin has ongoing upgrade progress indicators in IPT platform screen Platform Reduce Tracelog output Compressing traces on the fly reduces IO impact to Unified CM Security Verify that node security setup is successful Error notification provided for corrupted CTL file SIP SIP Phone failback token leak If phone registration fails, TLS tokens released Documentation Installation Document Server additions Task based list for add, recover and replace a single node DMA Extension Mobility impacts upgrade Does not force EM log-out prior to Unified CM upgrade
17 Administrative Enhancements Unified CM 7.0 Dial Plans Local Route Group Decouples the location of a PTSN gateway from the route patterns used to access it Reduces complexity and maintenance in provision centralized Unified CM deployment E.164: + Sign Support Preserves caller identity information and adds flexibility to presentation of international, national or local subscriber numbers on the phone More convenient for end-users when dialing directly from call logs or missed call lists because you do not need to edit the number
18 New Phone-Based Features Unified CM Version Feature 5.X Native SIP Support BFL Call Lists and Speed Dials 6.X Intercom Programmable Line Keys Do Not Disturb No Ring Join Across Lines Single Button Barge BLF Alerting and Pickup Connection Monitor SRST fall-back 7.X Display Optimization Enhanced Services Provisioning Do Not Disturb Reject Increased productivity at your fingertips Increased ability to meet the widely varying feature and application requirements of users
19 New Releases Reduce IT Complexity Reduced IT Complexity Benefits 3.x 4.x 5.x 6.x 7.x Unified Communications Manager Appliance Session Initiation Protocol Reduced training requirements, enhanced installation and upgrade; increased security Greater application choice; better Interworking X X X X X X Multiple Applications on Single Server Reduced administrative overhead through server reduction X X Unified CM Business Edition Scalability Clustering Over WAN Improved networking and growth migration Business continuity and deployment flexibility Administrative Enhancements Reduced administrative overhead X X X Local Route Groups and E dialing support Reduced provisioning complexity; ease of use in dialing from call logs New Phone-based Features X X X X X X X
20 Cisco Unified Communications Manager Release Availability Lifecycle Planning Info End of Life Announce End of Sale Last Ship Date End of SW Maintenance End of New Service Attachment End of Service Contract Renewal Last Date of Support 3.2 Jan 13, 2006 Apr 13, 2006 Jan 13, 2007 Jan 13, 2008 Apr 10, 2008 Jan 12, Jan 22, 2007 Jul 23, 2007 Oct 21, 2007 Jul 22, 2008 Jul 22, 2008 Oct 18, 2009 Jul 22, Nov 15, 2007 May 15, 2008 Aug 13, 2008 May 15, 2009 May 15, 2009 Aug 11, 2010 May 15, Nov 15, 2007 May 15, 2008 Aug 13, 2008 May 15, 2009 May 15, 2009 Aug 11, 2010 May 15, Nov 15, 2007 May 15, 2008 Aug 13, 2008 May 15, 2009 May 15, 2009 Aug 11, 2010 May 15, Aug 15, 2008 Feb 13, 2009 May 14, 2009 Feb 13, 2010 Feb 13,2010 May 12, 2011 Feb 13, 2012
21 Cisco Career Certifications: CCVP v6 Path Expand Your Professional Options and Advance Your Career Professional-level recognition in IP Telephony (VoIP) Recommended Training Through Cisco Learning Partners CCIE CCIE CCVP CCNA CCVP CCNA Expert Professional Associate Cisco Voice over IP Implementing Cisco Unified Communications Manager Part 1 Quality of Service Implementing Cisco Unified Communications Manager Part 2 Troubleshooting Cisco Unified Communications Systems or IP Telephony Troubleshooting
22 UCM7 (Unified Communications Manager 7) UCM7 is a three day course covering the Delta between CUCM v6 to CUCM v7.0 UCM7 begins where CIPT2 v6 ends. The class covers two areas: The upgrade and installation paths available between versions 4, 5, 6 and 7. The enhancements from UCM 6 to UCM 7
23 UCM 7 High Level Overview Module 1 Installing Unified Communications Manager v7.0 Understanding Unified Communications Manager 7 Overview of UCM 7 and the differences between versions 4, 5, 6 & 7 Understanding Installation Options Migrating to UCM 7 from v5.x or 6.x Migrating to UCM 7 from v4.x
24 UCM 7 High Level Overview Cont. Module 2 - New Features in Unified Communications Manager v7.0 Understanding New Features in Cisco Unifed Communications Manager v7.0 Implement E.164 Support + Dialing Support Understanding Global Transformations Normalizing a Global Enterprise Dial Plan using + dialing Using Local Route Groups Configuring Cisco Unified Mobility Enhancements in CUCM v7.0
25 Thank you Q & A
Cisco Unified Communications Manager 7.0
Cisco Unified Communications Manager 7.0 Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time from
More informationCisco Unified Communications Manager IM and Presence Service 10.0
Data Sheet Cisco Unified Communications Manager IM and Presence Service 10.0 Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling
More informationCisco Power Trader Solution with IP Trade: Enhance Productivity, Reduce Costs
Solution Overview Cisco Power Trader Solution with IP Trade: Enhance Productivity, Reduce Costs What You Will Learn In today's trading environment, traders need next-generation tools that enhance collaboration
More informationCisco Unified Communications Manager IM and Presence Service 9.0
Data Sheet Cisco Unified Communications Manager IM and Presence Service 9.0 Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling
More informationCisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace
Cisco Unified Communications System Release 6.1 Enriches Collaboration Through a Unified Workspace PB439773 Cisco continues to deliver new products and features that extend unified communications across
More informationCisco / Microsoft Unified Communications Integration Overview. 2010 Cisco and/or its affiliates. All rights reserved.
Cisco / Microsoft Unified Communications Integration Overview 2010 Cisco and/or its affiliates. All rights reserved. 1 2010 Cisco and/or its affiliates. All rights reserved. 2 3.6 8 million 600k 300k Billion
More informationCisco Business Edition 3000 Version 8.6.2
Data Sheet Cisco Business Edition 3000 Version 8.6.2 Cisco Business Edition 3000 is an easy-to-manage solution that integrates the benefits of voice, mobility, messaging, and voice gateway services on
More informationIntroducing Cisco Voice and Unified Communications Administration Volume 1
Introducing Cisco Voice and Unified Communications Administration Volume 1 Course Introduction Overview Learner Skills and Knowledge Course Goal and Course Flow Additional Cisco Glossary of Terms Your
More information642-437- Implementing Cisco Voice Communications and QoS
Implementing Cisco Voice Communications and QoS Duration: 5 Days Course Code: CVOICE Version: 8 Overview: This course will provide delegates with knowledge of voice gateways, the characteristics of VoIP
More informationImplementing Cisco IOS Telephony and Unified Communications Express (IITUCX)
Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) Course Objectives Explain the benefits and components of a Cisco Unified Communications system Describe how traditional telephony
More informationCisco Unified Communications Manager Business Edition 3000 Version 8.6
Cisco Unified Communications Manager Business Edition 3000 Version 8.6 Cisco Unified Communications Manager Business Edition 3000 is an easy-to-manage solution that integrates the benefits of voice, mobility,
More informationCisco IP Communications Express: Cisco Unified Callmanager Express with Cisco Unity Express
Cisco IP Communications Express: Callmanager Express with Cisco Unity Express Cost-Effective IP Communications Solution for the Small Office Cisco Unified CallManager Express provides call processing for
More informationUnified Communications. ebook
Unified Communications ebook Unified Communications ebook Chapter 1: Technology Overview Chapter 2: Business Benefits Chapter 3: Top 3 Myths Chapter 4: What Do I Need? Chapter 5: Why World Wide Technology?
More informationImplementing Cisco IOS Telephony and Unified Communications Express (IITUCX)
Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) Who should attend The primary audience for this course is as follows: Network administrators Network engineers Systems engineers
More informationProfile. General Information - 1 - Name: A. M. Contact
Profile General Information Name: A. M. Contact Citizenship: Education: Profindis GmbH Phone: +49 7243 9475 800 Fax: +49 7243 9475 807 Mail: info@profindis.de Egypt Bachelor Degree in Electronics and Communications
More informationAdministering Cisco Unified Communications Manager (ACUCM) v10.0
Administering Cisco Unified Communications Manager (ACUCM) v10.0 This five day instructor-led course presented by Cisco training partners to their end customers. Students will learn the basic procedures
More informationIMPLEMENTING CISCO IOS TELEPHONY AND UNIFIED COMMUNICATIONS EXPRESS (IITUCX)
Temario IMPLEMENTING CISCO IOS TELEPHONY AND UNIFIED COMMUNICATIONS EXPRESS (IITUCX) This course is designed to be the primary training for Cisco Unified Communications Manager Express and Cisco Unity
More informationImplementing Cisco Unified Communications IP Telephony Part 1
CIPT1 Implementing Cisco Unified Communications IP Telephony Part 1 Volume 1 Version 6.0 Student Guide Editing, Production, and Web Services: 02-15-08 DISCLAIMER WARRANTY: THIS CONTENT IS BEING PROVIDED
More informationBy 2007, 80 percent of enterprise communications purchase decisions will require support for unified communications (0.6 probability).
Page 1 of 5 Magic Quadrant for Unified Communications, 2005 14 February 2005 Bern Elliot Steve Blood Drew Kraus Source: Gartner Note Number: G00125707 Unified communications technology and applications
More information640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction
640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction Course Introduction Module 01 - Overview of Cisco Unified Communications Solutions Understanding
More informationCCIE Exam Certification 9781587059803 CCIE Routing and Switching Exam Certification Guide dec-2009
ISBN-13 Title Pub Date Cisco Networking Academy Program CCNA 9781587132179 31 Days Before Your CCENT Certification jan-2008 9781587131974 31 Days Before Your CCNA Certification dec-2008 CCNA Exploration
More informationCVOICE - Cisco Voice Over IP
CVOICE - Cisco Voice Over IP Table of Contents Introduction Audience At Course Completion Prerequisites Applicable Products Program Contents Course Outline Introduction This five-day course covers the
More informationCisco Business Edition 3000
Solution Overview Cisco Business Edition 3000 Value, Simplicity, and Essential Features for Small and Medium-Sized Businesses Cisco Business Edition 3000 provides you essential collaboration capabilities
More informationConvergence: VOIP/UC Business Case. Robin Gareiss Executive Vice President, Sr. Founding Partner www.nemertes.com
Convergence: VOIP/UC Business Case Robin Gareiss Executive Vice President, Sr. Founding Partner www.nemertes.com Agenda About Nemertes Business Case for VoIP & UC h Drivers h Getting Started h Team Approach
More informationCisco Certified Network Associate (CCNA) Cisco Certified Network Associate (CCNA)
Cisco Certified Network Associate (CCNA) CISCO Certification Path IIHT Nagpur is one of the best IT training Institutes that provides Cisco, Cloud Computing, hardware and networking courses. Address -
More informationImplementing Cisco Collaboration Applications **Part of the CCNP Collaboration certification track**
Course: Duration: Price: $ 3,795.00 Learning Credits: 38 Certification: Implementing Cisco Collaboration Applications Implementing Cisco Collaboration Applications**Part of the CCNP Collaboration certification
More informationEvolution & Revolution. Avaya s Reference Architecture For Unified Communications. Gianluca Attura Amministratore Delegato Avaya Italia S.p.A.
Evolution & Revolution Avaya s Reference Architecture For Unified Communications Gianluca Attura Amministratore Delegato Avaya Italia S.p.A. Avaya Customer Experiences Challenge From 100-200 Strategic
More informationTelephony Telephony more than just a phone system.
Telephony Telephony more than just a phone system. Telephony En Pointe ECS provides an end-to-end telephony solution based around the latest bleeding edge technology from Cisco Systems the Cisco Hosted
More informationImplementing Cisco Collaboration Devices CICD v1.0; 5 Days; Instructor-led
Implementing Cisco Collaboration Devices CICD v1.0; 5 Days; Instructor-led Course Description Implementing Cisco Collaboration Devices (CICD v1.0) is an extended hours 5-day course focusing on providing
More informationBoosting Business Mobility and Responsiveness with the Cisco Unified Wireless Network
Solution Overivew Boosting Business Mobility and Responsiveness with the Cisco Unified Wireless Network EXECUTIVE SUMMARY Today s businesses are turning to wireless networking to give employees immediate
More informationCisco Certification Skills Matrix
Cisco Certification Skills Matrix Whatever skills you need, IT networking professionals with Cisco Certifications have more to offer. Use this matrix to help evaluate candidates and make the perfect hire.
More informationStefan Reelsen Sr. Principal Consultant (March 2014)
(March 2014) Year & Place of Birth Nationality Place of Residence Languages 1979 in Paderborn, Germany German 33178 Borchen, Germany German, English Core Areas of Expertise Unified Communications & Collaboration,
More informationUnified Communications and Collaboration BT Ireland. A more detailed view of Unified Communications
Unified Communications and Collaboration BT Ireland A more detailed view of Unified Communications Contents Unified Communications Description The BT and Microsoft Unified Communications Proposition The
More informationIP COMMUNICATIONS FOR THE SMALL OR AUTONOMOUS BRANCH OFFICE
OVERVIEW IP COMMUNICATIONS FOR THE SMALL OR AUTONOMOUS BRANCH OFFICE Deploying data and voice capabilities in a single, integrated routing platform to increase productivity, decrease costs, and lower total
More informationRT Series IP PBX Products Introduction. All in one telephone system
RT Series IP PBX Products Introduction All in one telephone system RT4 Series RT10 Series RT80 Series RT200 Series Real Tone Technologies Co.,Ltd 7014AB, Tianxia IC Industrial Park,Yiyuan Road Shenzhen
More informationCisco Unified Communications System Product Comparison
Product Comparison Communications System Product Comparison Communications Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich
More informationplantemoran.com Understanding & Applying Unified Communications
plantemoran.com Understanding & Applying Unified Communications Confusion in the Market UC means different things Many products with Unified in the name UC is often sold as a thing you buy Integrated VM
More informationCisco and IBM: Enhancing the Way People Work Through Unified Communications
Cisco and IBM: Enhancing the Way People Work Through Unified Communications WHITEPAPER August 2007 Cisco and IBM Strategic Alliance: Whitepaper Table of Contents Executive Summary... 1 A Winning Approach...
More informationCisco Unified Communications: Create Collaborative, Adaptive Workspaces
. Solution Overview Cisco Unified Communications: Create Collaborative, Adaptive Workspaces Cisco Unified Communications provides powerful new ways to build productivity by enabling organizations to: Accelerate
More informationAvaya plus Skype for Business: The Best of Both Worlds
Avaya plus Skype for Business: The Best of Both Worlds Table of Contents Begin with the Avaya Advantage... 1 Three Ways to Incorporate Avaya with Skype for Business... 2 Why Avaya is the Top Choice for
More informationUnified Communications. Comprehensive upgrade to the voice services for PBC
Unified Communications Comprehensive upgrade to the voice services for PBC 1 Project Initiation Request for funding/bcc approval 1 Evaluation Methodology ISS developed lab criteria and testing methodology
More informationCisco Unified Communications Remote Management Services
Cisco Unified Communications Remote Management Services What You Will Learn Our remote, high-visibility, co-management approach gives you complete ownership and control of your converged network. Cisco
More informationYour Communications Solution. The Best Communications Solution for your business ipecs-lik. ipecs is an Ericsson-LG Brand
Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs is an Ericsson-LG Brand ipecs-lik Simply Unifying for SMB Communications 02 Ericsson-LG In a connected world,
More informationBT One. Analyst and consultant update, September 2012. BT One. Communications that unify 1
BT One Analyst and consultant update, September 2012 BT One. Communications that unify 1 BT One Agenda Introductions Neil Sutton Vice President Global Portfolio BT One Overview Andrew Small Vice President
More informationAvaya Product Comparison
Avaya Product Comparison Small and Medium Enterprise Systems June 2012 Architecture / Models Single Server; Hybrid IP PBX The IP Office 500 is a single SME Communications platform with pay as you grow
More informationYour Communications Solution. The Best Communications Solution for Your Business ipecs-lik. ipecs is an Ericsson-LG Brand
Your Communications Solution The Best Communications Solution for Your Business ipecs-lik ipecs is an Ericsson-LG Brand ipecs-lik Simply Unifying for SMB Communications 02 Ericsson-LG As your workforce
More information640-460 - Implementing Cisco IOS Unified Communications (IIUC)
640-460 - Implementing Cisco IOS Unified Communications (IIUC) Course Introduction Course Introduction Module 1 - Cisco Unified Communications System Introduction Cisco Unified Communications System Introduction
More informationAvaya IP Office Deployment Options & Client Integrations. Ken Gaugush Solutions Architect
Avaya IP Office Deployment Options & Client Integrations Ken Gaugush Solutions Architect June 2014 Overview Agenda Avaya IP Office Overview Avaya IP Office Branch Integrating IP Office with Lync Client
More informationGateways and Their Roles
Gateways and Their Roles Understanding Gateways This topic describes the role of voice gateways and their application when connecting VoIP to traditional PSTN and telephony equipment. Analog vs. Digital
More informationTruly Unified Communications. This could be your corporate network:
The Comdasys MC Solution brings the features of your IP-PBX to your mobile phone in the palm of your hand. Its two components, the MC Controller and the MC Client, will enhance your business mobility.
More informationCisco Unified Survivable Remote Site Telephony Version 7.1
Survivable Remote Site Telephony Version 7.1 Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, enabling easy collaboration every time from any workspace.
More informationBEST PRACTICES RESEARCH
2013 Frost & Sullivan 1 We Accelerate Growth Growth Leadership Award Conferencing Services Europe, 2013 Frost & Sullivan s Global Research Platform Frost & Sullivan is in its 50th year in business with
More informationCisco Unified Communications Manager (CUCM) 8.x
Cisco Unified Communications Manager (CUCM) 8.x Chesapeake NetCraftsmen David Hailey Cisco Mid-Atlantic User s Group May 2011 1 Agenda Software Releases Enhancements to CUCM 8.x Upgrade Paths Key Takeaways
More informationAvaya Aura Session Manager
Avaya Aura Session Manager Avaya Aura Session Manager is the core of Avaya s revolutionary Session Initiated Protocol (SIP) based cloud computing architecture. The Session Manager platform makes it possible
More informationTop Vendors Impacting the UC Landscape
White Paper: Top Vendors Impacting the UC Landscape JayLassman Practice Leader IntelliCom Analytics April 15, 2015 www.jaylassman.com Introduction The Unified Communications (UC) market is made up of multiple
More informationThe FUTURE is calling.
The FUTURE is calling. Wave IP 2500 IP Business Communications Solution for Small Business X THE FUTURE IS CALLING. HOW DO YOU PLAN TO RESPOND? Cost-effective Scalable Migration-friendly Embedded Voice
More informationCisco Unified Operations Manager 2.0
Cisco Unified Operations Manager 2.0 Cisco Unified Operations Manager 2.0 is part of the Cisco Unified Communications management suite. It provides comprehensive monitoring with proactive and reactive
More informationCity of Georgetown. Cisco Unified Communications. Scope of Work
Company Name Project Name Appendices City of Georgetown Cisco Unified Communications Scope of Work I. Overview The objective for this project is to assist the City of Georgetown with the upgrade of their
More informationCisco Unified Presence Server 1.0
Cisco Unified Presence Server 1.0 The Cisco Unified Presence Server is a critical component for delivering the full value of a Cisco Unified Communications environment. It collects information about a
More informationCisco Unified MobilityManager Version 1.2
Cisco Unified MobilityManager Version 1.2 Cisco Unified MobilityManager Version 1.1, Release 1.2 The Cisco Unified Communications system of voice and IP communications products and applications enables
More informationNew aspects of Cisco UC Interoperability. #CiscoPlus
New aspects of Cisco UC Interoperability #CiscoPlus What is integration? Is my home phone integrated with your home phone? Is my corporate email system federated with yours? Does integration imply connecting
More informationNew Features in CUCM 9.0
New Features in CUCM 9.0 Compiled by and Additional notes by John Meersma Unified Communications Specialized Instructor Pause in Speed Dial Users can configure speed dials with FAC, CMC and post connect
More informationTroubleshooting Cisco Unified Communications (TVOICE)
Troubleshooting Cisco Unified Communications (TVOICE) Course Overview: Troubleshooting Cisco Unified Communications (TVOICE) prepares network professionals with the knowledge and skills that are required
More informationCisco Unified Communications
Cisco Unified Communications More Effectively Connecting People to Improve the Communications Experience Today s organizations must contend with increasingly complex communications environments featuring
More informationCisco Unified Communications: Unifying Communications Infrastructure
Expert Reference Series of White Papers Cisco Unified Communications: Unifying Communications Infrastructure 1-800-COURSES www.globalknowledge.com Cisco Unified Communications: Unifying Communications
More informationTROUBLESHOOTING CISCO IP TELEPHONY & VIDEO V1.0 (CTCOLLAB)
TROUBLESHOOTING CISCO IP TELEPHONY & VIDEO V1.0 (CTCOLLAB) COURSE OVERVIEW: Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting
More informationFabrizio Volpe. MVP Directory Services MCITP Lync 2010. @Fabriziovlp. Fabrizio.volpe@gmx.com. http://www.linkedin.com/in/fabriziov
Fabrizio Volpe MVP Directory Services MCITP Lync 2010 @Fabriziovlp Fabrizio.volpe@gmx.com http://www.linkedin.com/in/fabriziov Agenda Intro to Lync Server Lync Features : Presence Integration with Sharepoint,
More informationReplixFax Fax over IP (FoIP) Technical Overview and Benefits
ReplixFax Fax over IP (FoIP) Technical Overview and Benefits www.softlinx.com Table of Contents INTRODUCTION... 3 HOW FAX OVER IP (FOIP) WORKS... 3 FAX PROTOCOLS FOR FOIP... 3 TRADITIONAL FAX SERVER VS.
More informationClients for Unified Communications
Mobile Collaboration with Avaya one-x Clients for Unified Communications Avaya one-x clients deliver a softwarebased user experience that lets you easily deploy consistent mobility and communications strategies
More informationUnified Communications. Summary of Manufacturer Technical Evaluations
Unified Communications Summary of Manufacturer Technical Evaluations 1 Terminology Definitions of commonly used terms and acronyms 1 ShoreTel 2 Avaya 3 Cisco 4 Siemens (Unify) 5 2 Terminology Definitions
More informationTelephony and collaboration made easy
Telephony and collaboration made easy Converged VoIP is a Cisco-powered and certified solution that delivers a broad range of Unified Communications solutions via a hosted and flexible pay-by-the-device
More information2- Technical Training (9 weeks) 3- Applied Project (3 weeks) 4- On Job Training (OJT) (4 weeks)
Course Title: Prerequisites: Training Program (5 months) IP Implementation in Private Branch Exchanges Must fresh graduates Communication/Electronics Engineers" 1- Soft Skills Training (4 weeks) 1. Communication
More informationThe Best Communications Solution for Your Business ipecs-lik
Your Communications Solution The Best Communications Solution for Your Business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease
More informationDesigning Cisco MeetingPlace and Cisco WebEx Meeting Servers Solutions
Designing Cisco MeetingPlace and Cisco WebEx Meeting Servers Solutions Remon R. Gaber CCSI 31101 CCIE Voice 26217 Cisco Collaboration & TelePresence Specialist remon.gaber@fastlane-ap.com 2 Cisco Unified
More informationCisco Expressway Series
Data Sheet Cisco Expressway Series Advanced Collaboration Gateways for Simple and Secure Unified Communications Product Overview Cisco Expressway Series gateways for Cisco Unified Communications Manager
More informationАвторизованное обучение по направлению унифицированных коммуникаций Cisco
Авторизованное обучение по направлению унифицированных коммуникаций Cisco Докладчик: Фисенко Евгений, Старший инструктор-консультант CCNP, CCVP, CCSI#32087 Центр Знаний Cisco Career Certifications Cisco
More informationIntroducing Cisco Unified Communications Express
CHAPTER 1 Introducing Cisco Unified Communications Express Cisco Unified Communications Express is an award-winning communications solution that is provided with the Cisco Integrated Services Router portfolio.
More informationAn EMC view into a comprehensive Microsoft-based Unified Communications solution
Enterprise Unified Communications Deployment: An EMC view into a comprehensive Microsoft-based Unified Communications solution Dustin Smith, EMC Global Services Copyright 2008 EMC Corporation. All rights
More informationCisco Unified Reporting Administration Guide
This guide provides an overview of the Cisco Unified Reporting web application, describes how to use the application, and provides procedures for completing various reporting tasks. The guide, which serves
More informationCisco Unified CallConnector for Microsoft Dynamics CRM
Cisco Unified CallConnector for Microsoft Dynamics CRM Cisco Unified Communications is a complete IP communications system of voice, video, data, and mobility products and applications. It brings together
More informationThe Best Communications Solution for your business ipecs-lik
Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease
More informationALTERNATIVE COMMERCIAL VOIP SOLUTIONS
ALTERNATIVE COMMERCIAL VOIP SOLUTIONS THE MERITS OF HOSTED IP SERVICE RELATIVE TO IP PBX S A WHITE PAPER PRESENTED BY Speakeasy, Inc Table of Contents 1. Total Cost of Ownership (TCO) 3 2. PBX S NEED DEDICATED,
More informationCisco Unified Communications IP Telephony Part 1 (CIPT1) v8.0. Course Objectives. Associated Certification. Required Exam(s) Price.
Cisco Unified Communications IP Telephony Part 1 (CIPT1) v8.0 Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 prepares you for implementing a Cisco Unified Communications Manager
More informationContents. Specialty Answering Service. All rights reserved.
Contents 1 Introduction... 2 2 PBX... 3 3 IP PBX... 4 3.1 How It Works... 4 3.2 Functions of IP PBX... 5 3.3 Benefits of IP PBX... 5 4 Evolution of IP PBX... 6 4.1 Fuelling Factors... 6 4.1.1 Demands from
More informationGlobalTone ALTERNATIVE COMMERCIAL VOIP SOLUTIONS THE MERITS OF HOSTED IP SERVICE RELATIVE TO IP PBX S. A WHITE PAPER PRESENTED BY GlobalPhone Corp.
GlobalTone ALTERNATIVE COMMERCIAL VOIP SOLUTIONS THE MERITS OF HOSTED IP SERVICE RELATIVE TO IP PBX S A WHITE PAPER PRESENTED BY GlobalPhone Corp 1 of 8 Table of Contents Introduction Alternative Commercial
More informationWhy upgrade to Cisco Unified Communications Manager (CUCM) v 6.1? January 22, 2008
Why upgrade to Cisco Unified Communications Manager (CUCM) v 6.1? January 22, 2008 2008 Cisco Systems, Inc. All rights reserved. 1 Agenda Welcome Karen Manning Program Recordings www.ciscoknowledgenetwork.com
More informationCisco IP Communicator
Cisco IP Communicator 2.1 Cisco Unified Communications Solutions unify voice, video, data, and mobile applications on fixed and mobile networks, delivering a media-rich collaboration experience across
More informationTo Cloud or Not to Cloud? Which Communications Deployment Option is Best for Your Business?
To Cloud or Not to Cloud? Which Communications Deployment Option is Best for Your Business? What You Will Learn You have three choices for using Cisco Unified Communications and Collaboration applications:
More informationCisco Unified Communications
Cisco Unified Communications Brochure Cisco Unified Communications To effectively excel in today s fast-paced world, employees must communicate and collaborate in every imaginable way, including mobile
More informationThe Best Communications Solution for your business ipecs-lik
Your Communications Solution The Best Communications Solution for your business ipecs-lik ipecs-lik Simply Unifying for SMB Communications 02 As your workforce becomes more mobile and dependant on ease
More informationHow To Use Cisco Cucm For A Test Drive
IMPLEMENTING CISCO IP TELEPHONY & VIDEO, PART 1 V1.0 (CIPTV1) COURSE OVERVIEW: Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing
More informationWhitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options
Whitepaper: Microsoft Office Communications Server 2007 R2 and Cisco Unified Communications Manager Integration Options Document Summary This document provides information on several integration scenarios
More informationDeploying Cisco Unified Contact Center Express Volume 1
Deploying Cisco Unified Contact Center Express Volume 1 Course Introduction Learner Skills and Knowledge Course Goal and Course Flow Additional References Your Training Curriculum General Administration
More informationA Cost Effective Strategy to Consolidate Legacy Unified Communication Systems and Communication-Enable Cloud Business Applications
A Cost Effective Strategy to Consolidate Legacy Unified Communication Systems and Communication-Enable Cloud Business Applications TRANSITION + TRANSFORM This guide outlines a framework to address the
More informationSIP Trunking DEEP DIVE: The Service Provider
SIP Trunking DEEP DIVE: The Service Provider Larry Keefer, AT&T Consulting UC Practice Director August 12, 2014 2014 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T
More informationA Best Practices Approach for Migrating to Richer Collaboration
White Paper A Best Practices Approach for Migrating to Richer Collaboration Today s world is more connected and mobile than ever before. People are working together all across their organizations, and
More informationThe Total Cost of Ownership for Unified Communications. Hyoun Park Research Analyst Collaboration and Integrated Communications
The Total Cost of Ownership for Unified Communications Hyoun Park Research Analyst Collaboration and Integrated Communications AberdeenGroup 2011 Agenda for this Webinar Who was surveyed for this study?
More informationAnthony Caragol Gonzalo Escarrá
Anthony Caragol Gonzalo Escarrá #SWCEvents Agenda SWC Introduction Unified Communications Technology Landscape Introduction of Skype for Business 2015 Demonstration Getting Started About SWC Technology
More information