Implementing Cisco Collaboration Devices CICD v1.0; 5 Days; Instructor-led

Size: px
Start display at page:

Download "Implementing Cisco Collaboration Devices CICD v1.0; 5 Days; Instructor-led"

Transcription

1 Implementing Cisco Collaboration Devices CICD v1.0; 5 Days; Instructor-led Course Description Implementing Cisco Collaboration Devices (CICD v1.0) is an extended hours 5-day course focusing on providing the skills and knowledge necessary to implement Cisco Unified Communications (UC) solutions. It covers administration of end-user interfaces, telephony and mobility features, and Cisco UC solutions maintenance. CICD v1.0 is a version update to ICOMM v8.0. The primary difference is that video topics have been added into the course and Cisco Unity Express has been removed. Course Objectives Upon completing this course, the learner will be able to meet these overall objectives: Describe the components of a Cisco Unified Communications solution and identify call signaling and media stream flows Provide an overview of administrator and end-user interface options in Cisco Unified Communications Manager, Cisco Unified Communications Manager Express, Cisco Unity Connection, and Cisco Unified Communications Manager IM and Presence Service. Understand call flows in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Perform endpoint and end-user administration tasks in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Describe the telephony features supported in Cisco Unified Communications Manager and Cisco Unified Communications Manager Express Administer users in Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service, and enable the most commonly used features for both applications Describe how to maintain a Cisco Unified Communications solution Audience The primary audience for this course is as follows: Network administrators and network engineers Cisco CCNA Collaboration candidates The secondary audience for this course is as follows: Systems engineers Prerequisites

2 The knowledge and skills that a learner must have before attending this course are as follows: Working knowledge of converged voice and data networks Basic knowledge of Cisco IOS gateways Basic knowledge of Cisco Unified Communications Manager and Cisco Unity Connection Course Outline Module 1: Cisco Unified Communications Solutions Lesson 1: Understanding the Components of Cisco Unified Communications Solutions Cisco Unified Communications Call Control Options Cisco Unified Communications Manager Express Overview Cisco Unified Communications Manager Overview Cisco Business Edition 6000 Cisco VCS and Cisco Expressway Series Cisco Unified Communications Manager IM and Presence Service Overview Cisco Unity Connection Overview Cisco Prime Collaboration Cisco TMS Overview Lesson 2: Understanding the Characteristics of Cisco Unified Communications Solutions Overview of Traditional Voice Networks Overview of Converged Voice Networks Overview of Packet-Oriented Networks Module 2: Administrator and End-User Interfaces Lesson 1: Understanding Administrator Interfaces Cisco Unified Communications Manager Administrator Interfaces Cisco Unified Communications Manager Serviceability Cisco Unified Communications Manager Services Cisco Unified Communications Manager Operating System Discovery 1: Verify System Information Disaster Recovery System Cisco Unified Reporting Access the CLI Discovery 2: Obtain Platform Details with CLI from Cisco Unified Communications Manager User Management Cisco VCS and Cisco TMS Administrative Interfaces Cisco Unity Connection Administrator Interfaces Cisco Unity Connection Serviceability Discovery 3: Verify Voic Integration Cisco Unified Communications Manager IM and Presence Service Administrator Interfaces Cisco Unified Communications Manager Express Administrator Interfaces Perform the "Explore Administrator Interfaces" Lab Lesson 2: Understanding End-User Interfaces

3 Cisco Unified Communications Manager End-User Interfaces Overview Customize User Website Permissions Customize CCMUser Enterprise Parameters End-User LDAP Authentication Self Care Portal Devices Cisco Unified Communications Manager Express End-User Interfaces Authentication and Synchronization for End Users in Cisco Unity Connection Administrator-Enabled User Login Cisco Personal Communications Assistant Cisco Unity Connection TUI Perform the "Explore End-User Interfaces" Lab Module 3: Call Flows in Cisco Call Control Platforms Lesson 1: Understanding Call Flows and Call Legs Cisco Unified Communications Manager SCCP Call Flows and Call Legs Cisco Unified Communications Manager Centralized Architecture PSTN Backup Call Flow Cisco Unified Communications Manager Distributed Architecture Call Flow Cisco Unified Communications Manager PSTN Backup Path Selection AAR Call Flow Dial Peer Overview Inbound Dial Peer Selection Outbound Dial Peer Selection Cisco VCS Call Flows Lesson 2: Understanding the Configuration Components that Impact Call Flows in Cisco Unified Communications Manager Cisco Unified Communications Manager CoS Overview Partitions and CSSs Examples of Partitions and CSSs Discovery 4: Discover the Cisco Unified Communications Manager CoS Implementation Cisco Unified Communications Manager Call Routing Overview Cisco Unified Communications Manager Call Routing Logic Digit Analysis Cisco Unified Communications Manager Path Selection Configuration Elements Hunt Groups Call Admission Control Regions Discovery 5: Discover the Cisco Unified Communications Manager Call Routing Implementation Perform the "Explore Call Flows in Cisco Unified Communications Manager" Lab Lesson 3: Understanding Configuration Components That Impact Call Flows in Cisco Unified Communications Manager Express Cisco Unified Communications Manager Express COR Overview COR Behavior Discovery 6: Discover the Cisco Unified Communications Manager Express COR Implementation

4 Cisco Unified Communications Manager Express Call Routing Overview Trunk Groups Ephone Hunt Group Overview Discovery 7: Discover the Cisco Unified Communications Manager Express Call Routing Implementation Perform the "Explore Call Flows in Cisco Unified Communications Manager Express" Lab Module 4: Endpoint and End-User Administration Lesson 1: Understanding End-User Characteristics and Configuration Requirements End Users in Cisco Unified Communications Manager Cisco Unified Communications Manager Express User Access Levels Cisco Unified Communications Manager Express User Locale Lesson 2: Understanding End-User Implementation Options Cisco Unified Communications Manager User Management Options Cisco Unified Communications Manager LDAP Support LDAP Integration: Synchronization LDAP Integration: Authentication LDAP Integration Considerations Synchronization Agreements LDAP Synchronization Configuration Procedure LDAP Authentication Configuration LDAP Custom Filter Implement End Users in Cisco Unified Communications Manager Express Perform the "Implement End Users" Lab Lesson 3: Understanding Endpoint Characteristics and Configuration Requirements IP Phone Registration Process Overview Cisco SCCP IP Phone Startup Process Cisco SIP Phone Startup Process Cisco Unified Communications Manager Network Configuration IP Phone Configuration Requirements in Cisco Unified Communications Manager IP Phone Configuration Requirements in Cisco Unified Communications Manager Express Lesson 4: Understanding Endpoint Implementation Options Discovery 8: Configure and Verify Endpoint Basic Configuration Elements Discovery 9: Device Settings Configuration Configuration Methods and Tools Autoregistration Manual Cisco IP Phone Configuration Cisco Unified Communications Manager BAT Self-Provisioning Update the Endpoint Firmware from SCCP to SIP Implement IP Phones in Cisco Unified Communications Manager Express Configure Menu

5 View Menu Configuration Tool Comparison Perform the "Implement Endpoints" Lab Module 5: End User Telephony and Mobility Features Lesson 1: Understanding Telephony Features Cisco Extension Mobility in Cisco Unified Communications Manager Call Forward Options Shared Lines Call Pickup Call Hunting Components Call Park Intercom in Cisco Unified Communications Manager Native Cisco Unified Communications Manager Presence Cisco Unified Communications Manager Express Features Lesson 2: Enabling Telephony Features Discovery 10: Configure Cisco Extension Mobility Configure Call Coverage in Cisco Unified Communications Manager Discovery 11: Configure Hunt Groups Configure Intercom Functionality in Cisco Unified Communications Manager Configure Speed Dial BLF Configure Call Forward Settings in Cisco Unified Communications Manager Express Configure Cisco Unified Communications Manager Express for Night Service Configure Paging in Cisco Unified Communications Manager Express Configure Shared Ephone-dn in Cisco Unified Communications Manager Express Configure Pickup Groups in Cisco Unified Communications Manager Express Configure Intercom in Cisco Unified Communications Manager Express Configure Hunt Groups in Cisco Unified Communications Manager Express Perform the "Enable Telephony Features" Lab Lesson 3: Understanding Mobility Features Mobile Connect in Cisco Unified Communications Manager Mobile Voice Access in Cisco Unified Communications Manager Mobility in Cisco Unified Communications Manager Express Lesson 4: Enabling Mobility Features Configure Cisco Unified Mobility in Cisco Unified Communications Manager Discovery 12: Configure Cisco Unified Mobility on HQ Phone 1 Discovery 13: Configure Cisco Unified Mobile Voice Access in Cisco Unified Communications Manager Configure Mobility in Cisco Unified Communications Manager Express Perform the "Enable Mobility Features" Lab

6 Module 6: Cisco Unity Connection and Cisco Unified Communications Manager IM and Presence Service Lesson 1: Understanding Cisco Unity Connection Cisco Unity Connection Overview Cisco Unity Connection Integration Discovery 14: Verify the Cisco Unity Connection Integration Cisco Unity Connection Call Handler Cisco Unity Connection Call Routing Cisco Unity Connection Authentication Rules Cisco Unity Connection Dial Plan Lesson 2: Understanding End User and Voice Mailbox Characteristics and Configuration Requirements Cisco Unity Connection End-User Templates Overview User Template Basics Default Class of Service Password Settings and Roles Transfer Rules and Greetings Call Actions Message Actions and Caller Input TUI Experience Cisco Unity Connection End Users Cisco Unity Connection Voice Mailboxes Cisco Unity Connection Video Greetings Lesson 3: Understanding End User and Voice Mailbox Implementation Options Discovery 15: Configure a User Template Discovery 16: Configure a User Import End Users from Cisco Unified Communications Manager Import Users from LDAP Bulk Import Users Manage Cisco Unity Connection Message Storage Discovery 17: Configure Cisco MediaSense for Video Greeting Discovery 18: Configure Cisco Unity Connection for Video Greeting Perform the Implement End Users and Voice Mailboxes Lab Lesson 4: Understanding Cisco Unified Communications Manager IM and Presence Service Cisco Unified Communications Manager IM and Presence Service Features and Functionality Cisco Unified Communications Manager IM and Presence Service Architecture Lesson 5: Enabling Cisco Unified Communications Manager IM and Presence Service Configure Cisco Unified Communications Manager for Cisco Jabber Configure the Cisco Unified Communications Manager IM and Presence Server Troubleshoot Cisco Jabber Perform the "Enable Cisco Unified Communications Manager IM and Presence Service" Lab

7 Module 7: Cisco Unified Communications Solutions Maintenance Lesson 1: Providing End-User Support Problem-Solving Model Overview Gather Facts Consider Possibilities Create an Action Plan Implement the Action Plan Observe Results Restart the Problem-Solving Process Document Results Troubleshooting IP Phone Registration Powering IP Phones VLAN Overview Configure Access Ports Voice Quality Issues Perform the "Provide End-User Support" Lab Lesson 2: Understanding Cisco Unified Communications Manager Reports Cisco Unified Communications Manager Reports Overview Generate Reports Analyze the Generated Reports Discovery 19: Use Cisco Unified Reporting Lesson 3: Understanding Cisco Unified Communications Manager CDR Analysis and Reporting Tool Reports Cisco Unified Communications Manager CAR Tool Overview Cisco Unified Communications Manager CAR Tool User Overview Discovery 20: Configure System Settings in the Cisco Unified Communications Manager CAR Tool Export CDR and CMR Records Generate CDR User Reports Discovery 21: Generate User Reports Generate System Reports Discovery 22: Generate and View a QoS Detail Report Generate Device Reports Discovery 23: Generate and View a Gateway Utilization Report Perform the Generate Cisco Unified Communications Manager CAR Tool Reports Lab Lesson 4: Monitoring the System with Cisco Unified Real-Time Monitoring Tool Cisco Unified RTMT Overview Monitor the System with Cisco Unified RTMT Monitor Cisco Unified Communications Manager with Cisco Unified RTMT Perform the "Monitor the System with Cisco Unified RTMT" Lab Lesson 5: Monitoring Voic in Cisco Unity Connection Generate Reports on Cisco Unity Connection

8 Discovery 24: Generate a Cisco Unity Connection Serviceability Report Generate Reports in Cisco Unified Serviceability Discovery 25: Generate Cisco Unified Serviceability Reports Use Reports for Troubleshooting and Maintenance Lesson 6: Understanding the Disaster Recovery System Disaster Recovery System Overview Back Up Cisco Unified Communications Solutions Restore Cisco Unified Communications Solutions Perform the Back Up Cisco Unified Communications Manager Lab (Optional) Lab Outline Hardware Lab 1: Explore Administrator Interfaces Start Services in Cisco Unified Communications Manager Serviceability Create a Personalized Application User and Verify Role Privileges for Application User Web Pages Add a New Cisco Unified IP Phone Modify Service Parameters Verify the Application Server in Cisco Unified Communications Manager for Cisco Unified Communications Manager IM and Presence Service Enable Services on Cisco Unified Communications Manager IM and Presence Create the Presence Gateway for Cisco Unified Communications Manager in the Cisco Unified Communications Manager IM and Presence Service Start the Cisco Serviceability Reporter service Configure Cisco Unified Communications Manager Express to Support Cisco Configuration Professional Install Cisco Configuration Professional on the Student PC and Discover the Cisco Unified Communications Manager Express Router Hardware Lab 2: Explore End-User Interfaces Create an End User in Cisco Unified Communications Manager Set Enterprise Parameters and Configure End-User Settings Configure Voic Users in Cisco Unity Connection Create End Users in Cisco Unified Communications Manager Express Hardware Lab 3: Explore Call Flows in Cisco Unified Communications Manager Configure the Cisco Unified Communications Manager CoS Implementation Configure the Cisco Unified Communications Manager Call Routing Implementation Test the Inbound Cisco Unified Communications Manager COS Implementation Set Route Patterns Back to PSTN Partition Hardware Lab 4: Explore Call Flows in Cisco Unified Communications Manager Express Configure the Cisco Unified Communications Manager Express Call Routing Implementation Hardware Lab 5: Implement End Users

9 Use Microsoft Active Directory for End-User Synchronization to Configure End Users in Cisco Unified Communications Manager Change User Settings in Cisco Unified Communications Manager Hardware Lab 6: Implement Endpoints Configure the Self-Provisioning IVR Service Add a New Phone in Cisco Unified Communications Manager Using Autoregistration Use the Self-Provisioning IVR Service on Autoregistered Phones Add a New Phone in Cisco Unified Communications Manager Using the Cisco Unified Communications Manager BAT Add a New Phone in Cisco Unified Communications Manager Express Using the GUI Hardware Lab 7: Enable Telephony Features Configure Group Pickup for the HQ Phones Configure Directed Call Park Configure Intercom Functionality Configure IP Phones for BLF Speed Dials Hardware Lab 8: Enable Mobility Features Challenge: Change When Calls to the Remote Destination Ring Challenge: Configure the Remote Destination to Ring Longer Challenge: Prevent the Remote Destination from Ringing When Receiving Calls from the Branch Hardware Lab 9: Implement End Users and Voice Mailboxes Challenge: Unlist a User from Cisco Unity Connection Import End Users from Cisco Unified Communications Manager Import End Users from Microsoft Active Directory Set the Message Store Settings Hardware Lab 10: Enable Cisco Unified Communications Manager IM and Presence Service Configure Cisco Unified Communications Manager for Cisco Jabber Create a CSF Device for Softphone Mode Configure the Cisco Unified IM and Presence Server Log in to Cisco Jabber Test Cisco Jabber Features Hardware Challenge Lab 11: Provide End-User Support Trouble Ticket: IP Phone Is Not Registered Trouble Ticket: Group Pickup Does Not Work Trouble Ticket: Cisco Extension Mobility Service Is Not Working Hardware Challenge Lab 12: Generate Cisco Unified Communications Manager CAR Tool Reports Challenge Lab: Analyze Calls Hardware Lab 13: Monitor the System with Cisco Unified RTMT Install Cisco Unified RTMT

10 Monitor System Parameters Work with Traces and Syslog Messages Monitor Cisco Unified Communications Manager Parameters Work with Profiles Use the Port Monitor to Check the Voic Ports Hardware Lab 14: (Optional) Back Up Cisco Unified Communications Manager Create a Backup Device Configure the Scheduler Perform Manual Backup (Optional) Restore the Cisco Unified Communications Manager Database

Introducing Cisco Voice and Unified Communications Administration Volume 1

Introducing Cisco Voice and Unified Communications Administration Volume 1 Introducing Cisco Voice and Unified Communications Administration Volume 1 Course Introduction Overview Learner Skills and Knowledge Course Goal and Course Flow Additional Cisco Glossary of Terms Your

More information

640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction

640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction 640-461: Introducing Cisco Voice and Unified Communications Administration (ICOMM) v8.0 Course Introduction Course Introduction Module 01 - Overview of Cisco Unified Communications Solutions Understanding

More information

Introducing Cisco Voice and Unified Communications Administration Course ICOMM v8.1; 5 Days, Instructor-led

Introducing Cisco Voice and Unified Communications Administration Course ICOMM v8.1; 5 Days, Instructor-led Introducing Cisco Voice and Unified Communications Administration Course ICOMM v8.1; 5 Days, Instructor-led Course Description Introducing Cisco Voice and Unified Communications Administration (ICOMM)

More information

Course Outline: Introducing Cisco Voice and Unified Communications Administration

Course Outline: Introducing Cisco Voice and Unified Communications Administration Course Outline: Introducing Cisco Voice and Unified Communications Administration Learning Method: Instructor-led Classroom Learning Duration: 5.00 Day(s)/ 40 hrs Overview: Introducing Cisco Voice and

More information

Administering Cisco Unified Communications Manager (ACUCM) v10.0

Administering Cisco Unified Communications Manager (ACUCM) v10.0 Administering Cisco Unified Communications Manager (ACUCM) v10.0 This five day instructor-led course presented by Cisco training partners to their end customers. Students will learn the basic procedures

More information

Implementing Cisco Collaboration Applications **Part of the CCNP Collaboration certification track**

Implementing Cisco Collaboration Applications **Part of the CCNP Collaboration certification track** Course: Duration: Price: $ 3,795.00 Learning Credits: 38 Certification: Implementing Cisco Collaboration Applications Implementing Cisco Collaboration Applications**Part of the CCNP Collaboration certification

More information

Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX)

Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) Who should attend The primary audience for this course is as follows: Network administrators Network engineers Systems engineers

More information

Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX)

Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) Implementing Cisco IOS Telephony and Unified Communications Express (IITUCX) Course Objectives Explain the benefits and components of a Cisco Unified Communications system Describe how traditional telephony

More information

Communications Manager Administration **Developed by Skyline ATS** Communications Manager Administration**Developed by Skyline ATS**

Communications Manager Administration **Developed by Skyline ATS** Communications Manager Administration**Developed by Skyline ATS** Course: Communications Manager Administration Duration: 3 Day Hands-On Lab & Lecture Course Price: $ 2,695.00 Learning Credits: 27 Description: Communications Manager Administration for Version 9.0 (CMA90)

More information

ADMINISTERING CISCO UNIFIED COMMUNICATION MANAGER

ADMINISTERING CISCO UNIFIED COMMUNICATION MANAGER ADMINISTERING CISCO UNIFIED COMMUNICATION MANAGER AND UNITY CONNECTION V8.0 (ACUCM+AUC) COURSE OVERVIEW: Administering Cisco Unified Communications Manager (ACUCM) provides system administrators and networking

More information

IMPLEMENTING CISCO IOS TELEPHONY AND UNIFIED COMMUNICATIONS EXPRESS (IITUCX)

IMPLEMENTING CISCO IOS TELEPHONY AND UNIFIED COMMUNICATIONS EXPRESS (IITUCX) Temario IMPLEMENTING CISCO IOS TELEPHONY AND UNIFIED COMMUNICATIONS EXPRESS (IITUCX) This course is designed to be the primary training for Cisco Unified Communications Manager Express and Cisco Unity

More information

CIPT1_8- Implementing Cisco Unified Communications Manager Part 1

CIPT1_8- Implementing Cisco Unified Communications Manager Part 1 CIPT1_8- Implementing Cisco Unified Communications Manager Part 1 Description Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 prepares you for implementing a Cisco Unified Communications

More information

"Charting the Course... Implementing Cisco IP Telephony & Video, Part 1 v1.0 ( CIPTV1 ) Course Summary

Charting the Course... Implementing Cisco IP Telephony & Video, Part 1 v1.0 ( CIPTV1 ) Course Summary Description Course Summary Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing a Cisco Collaboration solution at a single-site

More information

Implementing Cisco Unified Communications Manager Part 1 Course IPT1 v9.0; 5 Days, Instructor-led

Implementing Cisco Unified Communications Manager Part 1 Course IPT1 v9.0; 5 Days, Instructor-led Implementing Cisco Unified Communications Manager Part 1 Course IPT1 v9.0; 5 Days, Instructor-led Course Description Implementing Cisco Unified Communications Manager, Part 1 (IPT1) v9.0 prepares you for

More information

Implementing Cisco IP Telephony & Video, Part 1 CIPTV1 v1.0; 5 Days; Instructor-led

Implementing Cisco IP Telephony & Video, Part 1 CIPTV1 v1.0; 5 Days; Instructor-led Implementing Cisco IP Telephony & Video, Part 1 CIPTV1 v1.0; 5 Days; Instructor-led Course Description Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the

More information

Cisco Unified Communications IP Telephony Part 1 (CIPT1) v8.0. Course Objectives. Associated Certification. Required Exam(s) Price.

Cisco Unified Communications IP Telephony Part 1 (CIPT1) v8.0. Course Objectives. Associated Certification. Required Exam(s) Price. Cisco Unified Communications IP Telephony Part 1 (CIPT1) v8.0 Implementing Cisco Unified Communications Manager, Part 1 (CIPT1) v8.0 prepares you for implementing a Cisco Unified Communications Manager

More information

Implementing Cisco Unified Communications Manager Part 1, Volume 1

Implementing Cisco Unified Communications Manager Part 1, Volume 1 Implementing Cisco Unified Communications Manager Part 1, Volume 1 Course Introduction Overview Learner Skills and Knowledge Course Goal and Course Flow Additional Cisco Glossary of Terms Your Training

More information

Class Schedule. March to June 2009. Administering Cisco Unified Communications Manager (ACUCM)

Class Schedule. March to June 2009. Administering Cisco Unified Communications Manager (ACUCM) Tuition Cost: $2,995 Length: 35 Hours (5 days) for the combination ACUCM ACU courses Introduction: The ACUCM course provides system administrators network professionals with an understing of the Cisco

More information

CISCO UNIFIED COMMUNICATIONS MANAGER

CISCO UNIFIED COMMUNICATIONS MANAGER CISCO UNIFIED COMMUNICATIONS MANAGER V10 UPDATED TOPICS LOCAL ROUTE GROUP ENHANCEMENT Multiple Local Route Groups can be associated with Route Groups for Emergency Dialing. In releases 8 and 9, administrators

More information

Troubleshooting Cisco Unified Communications (TVOICE)

Troubleshooting Cisco Unified Communications (TVOICE) Troubleshooting Cisco Unified Communications (TVOICE) Course Overview: Troubleshooting Cisco Unified Communications (TVOICE) prepares network professionals with the knowledge and skills that are required

More information

Implementing Cisco IP Telephony & Video, Part 2 CIPTV2 v1.0; 5 Days; Instructor-led

Implementing Cisco IP Telephony & Video, Part 2 CIPTV2 v1.0; 5 Days; Instructor-led Implementing Cisco IP Telephony & Video, Part 2 CIPTV2 v1.0; 5 Days; Instructor-led Course Description Implementing Cisco IP Telephony & Video, Part 2 (CIPTV2) v1.0 is a five-day course that prepares the

More information

IMPLEMENTING CISCO IP TELEPHONY & VIDEO, PART 1 V1.0 (CIPTV1)

IMPLEMENTING CISCO IP TELEPHONY & VIDEO, PART 1 V1.0 (CIPTV1) IMPLEMENTING CISCO IP TELEPHONY & VIDEO, PART 1 V1.0 (CIPTV1) COURSE OVERVIEW: Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day course that prepares the learner for implementing

More information

TROUBLESHOOTING CISCO IP TELEPHONY & VIDEO V1.0 (CTCOLLAB)

TROUBLESHOOTING CISCO IP TELEPHONY & VIDEO V1.0 (CTCOLLAB) TROUBLESHOOTING CISCO IP TELEPHONY & VIDEO V1.0 (CTCOLLAB) COURSE OVERVIEW: Troubleshooting Cisco IP Telephony & Video (CTCOLLAB) v1.0 is a five-day course that prepares the learner for troubleshooting

More information

640-460 - Implementing Cisco IOS Unified Communications (IIUC)

640-460 - Implementing Cisco IOS Unified Communications (IIUC) 640-460 - Implementing Cisco IOS Unified Communications (IIUC) Course Introduction Course Introduction Module 1 - Cisco Unified Communications System Introduction Cisco Unified Communications System Introduction

More information

Implementing Cisco Voice Communications and QoS

Implementing Cisco Voice Communications and QoS Implementing Cisco Voice Communications and QoS Course CVOICE v8.0; 5 Days, Instructor-led Course Description Implementing Cisco Voice Communications and QoS (CVOICE) v8.0 teaches learners about voice

More information

Implementing Cisco IP Telephony & Video, Part 1

Implementing Cisco IP Telephony & Video, Part 1 Course Code: CI-CIPTV1 Vendor: Cisco Course Overview Duration: 5 RRP: 2,320 Implementing Cisco IP Telephony & Video, Part 1 Overview Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1) v1.0 is a five-day

More information

642-437- Implementing Cisco Voice Communications and QoS

642-437- Implementing Cisco Voice Communications and QoS Implementing Cisco Voice Communications and QoS Duration: 5 Days Course Code: CVOICE Version: 8 Overview: This course will provide delegates with knowledge of voice gateways, the characteristics of VoIP

More information

640-461. Introducing Cisco Voice and Unified Communications. Version: Demo. Page <<1/7>>

640-461. Introducing Cisco Voice and Unified Communications. Version: Demo. Page <<1/7>> 640-461 Introducing Cisco Voice and Unified Communications Version: Demo Page 1. Which two fields are required parameters when manually creating users on Cisco Unity Connection with predefined

More information

Roles and User Groups

Roles and User Groups CHAPTER 4 uses roles and user groups to provide varying levels of privilege (access). This technique permits granting only the required privileges for a selected group of users and limits the configuration

More information

Roles and User Groups

Roles and User Groups Roles and User Groups This chapter provides information about roles and user groups in which uses roles and user groups to provide varying levels of privilege (access). This technique permits granting

More information

Implementing Cisco Voice Communications and QoS **Part of the CCNP Voice certification track**

Implementing Cisco Voice Communications and QoS **Part of the CCNP Voice certification track** Course: Duration: Price: $ 3,695.00 Learning Credits: 37 Certification: Implementing Cisco Voice Communications and QoS Implementing Cisco Voice Communications and QoS**Part of the CCNP Voice certification

More information

Assistant Console (IPMA), installing

Assistant Console (IPMA), installing I N D E X A AAR (Automated Alternate Routing), configuring, 267 270 ac user, creating, 506 507 accessing SA, 285 288 account policies (Unity), defining, 318, 321 accounts (subscribers) configuring for

More information

Version dated 25/11/2014. 1.Course Title. NATO Voice over IP Foundation Course. 2.Identification Number (ID) 3. Purpose of the Course

Version dated 25/11/2014. 1.Course Title. NATO Voice over IP Foundation Course. 2.Identification Number (ID) 3. Purpose of the Course 1.Course Title Version dated 25/11/2014 NATO Voice over IP Foundation Course 2.Identification Number (ID) 095 3. Purpose of the Course There are a number of new technologies (to NATO) that are encompassed

More information

IP Telephony v1.0 Scope and Sequence. Cisco Networking Academy Program

IP Telephony v1.0 Scope and Sequence. Cisco Networking Academy Program IP Telephony v1.0 Scope and Sequence Cisco Networking Academy Program Table of Content COURSE OVERVIEW...4 Course Description...4 Course Objectives...4 Target Audience...5 Prerequisites...5 Lab Requirements...5

More information

210-060. Implementing Cisco Collaboration Devices v1.0. Version: Demo. Page <<1/10>>

210-060. Implementing Cisco Collaboration Devices v1.0. Version: Demo. Page <<1/10>> 210-060 Implementing Cisco Collaboration Devices v1.0 Version: Demo Page 1. Which two technologies comprise a Cisco Presence deployment? (Choose two.) A. Cisco Unified Presence Server B. Cisco

More information

D. No calling search space has been configured on the line. E. An incorrect device pool has been configured on the phone

D. No calling search space has been configured on the line. E. An incorrect device pool has been configured on the phone 1. An end user reports that they are unable to control their Cisco IP phone using Cisco Unified Personal Communicator and cannot make any calls. Which situation can cause this issue? A. The Cisco Unified

More information

Administering Cisco Unified Communication Manager v10.0

Administering Cisco Unified Communication Manager v10.0 Administering Cisco Unified Communication Manager v10.0 Module 1: Introduction to IP Telephony Lesson 1: Exploring IP Telephony Traditional Voice versus IP Telephony Clustering Overview Intracluster Communications

More information

Implementing Cisco TelePresence Video Solutions, Part 2 v1.0 (VTVS2)

Implementing Cisco TelePresence Video Solutions, Part 2 v1.0 (VTVS2) Implementing Cisco TelePresence Video Solutions, Part 2 v1.0 (VTVS2) COURSE OVERVIEW: Implementing Cisco TelePresence Video Solutions, Part 2 (VTVS2) v1.0 is a 5-day instructor-led course that is designed

More information

CVOICE - Cisco Voice Over IP

CVOICE - Cisco Voice Over IP CVOICE - Cisco Voice Over IP Table of Contents Introduction Audience At Course Completion Prerequisites Applicable Products Program Contents Course Outline Introduction This five-day course covers the

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 Course 20336A: Core Solutions of Microsoft Lync Server 2013 Length: Audience(s): 5 Days Level: 300 IT Professionals Technology: Microsoft Lync Server 2013 Type: Delivery Method: Course Instructor-led (classroom)

More information

Troubleshooting SIP Trunks with Cisco CallManager 5.x and Later

Troubleshooting SIP Trunks with Cisco CallManager 5.x and Later Troubleshooting SIP Trunks with Cisco CallManager 5.x and Later Document ID: 98524 Contents Introduction Prerequisites Requirements Components Used Conventions SIP with CallManager 5.x Media Termination

More information

Administering Cisco Unified Communication Manager v8.0 (ACUCM v8.0) Training

Administering Cisco Unified Communication Manager v8.0 (ACUCM v8.0) Training Administering Cisco Unified Communication Manager v8.0 (ACUCM v8.0) Training Module 1: Introduction to IP Telephony Lesson 1: Exploring IP Telephony Traditional Voice versus IP Telephony Clustering Overview

More information

Deploying, Configuring, and Administering Microsoft Lync Server 2010

Deploying, Configuring, and Administering Microsoft Lync Server 2010 Course 10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Page 1 of 9 Deploying, Configuring, and Administering Microsoft Lync Server 2010 Course 10533: 4 days; Instructor-Led

More information

AudioCodes Gateway in the Lync Environment

AudioCodes Gateway in the Lync Environment AudioCodes Gateway in the Lync Environment Course: Audience: Prerequisites: Products: Four days hands-on, technical instruction covering installation, configuration, maintenance, troubleshooting and administration

More information

Configuration Notes 283

Configuration Notes 283 Mediatrix 4400 Digital Gateway VoIP Trunking with a Legacy PBX June 21, 2011 Proprietary 2011 Media5 Corporation Table of Contents Table of Contents... 2 Introduction... 3 Mediatrix 4400 Digital Gateway

More information

Cisco Unified MobilityManager Version 1.2

Cisco Unified MobilityManager Version 1.2 Cisco Unified MobilityManager Version 1.2 Cisco Unified MobilityManager Version 1.1, Release 1.2 The Cisco Unified Communications system of voice and IP communications products and applications enables

More information

Building Enterprise-Ready Telephony Systems with sipxecs 4.0

Building Enterprise-Ready Telephony Systems with sipxecs 4.0 Building Enterprise-Ready Telephony Systems with sipxecs 4.0 Leveraging open communications system source VoIP for a rock-solid Michael W. Picher - BIRMINGHAM MUMBAI Preface 1 Chapter 1: Introduction to

More information

Course 10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010

Course 10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Sales 406/256-5700 Support 406/252-4959 Fax 406/256-0201 Evergreen Center North 1501 14 th St West, Suite 201 Billings, MT 59102 Course 10533A: Deploying, Configuring, and Administering Microsoft Lync

More information

At Course Completion After completing this course, students will be able to: Take This Training. On This Page Introduction.

At Course Completion After completing this course, students will be able to: Take This Training. On This Page Introduction. Course 3938B: Updating Your Skills from Microsoft Exchange 2000 Server or Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 Course 3938: Three days; Instructor-Led Take This Training On

More information

10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010

10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010 10533A: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Course Overview This instructor-led course teaches IT professionals how to deploy, configure, and administer a Microsoft Lync

More information

Cisco Small Business Unified Communications 300 Series

Cisco Small Business Unified Communications 300 Series Cisco Small Business Unified Communications 300 Series Feature Reference Guide January 2011 Introduction The Cisco Small Business Unified Communications 300 Series is a cost-effective, fully featured unified

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 About this Course Core Solutions of Microsoft Lync This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync solution. The course emphasizes

More information

Troubleshooting and Maintaining Cisco IP Networks Volume 1

Troubleshooting and Maintaining Cisco IP Networks Volume 1 Troubleshooting and Maintaining Cisco IP Networks Volume 1 Course Introduction Learner Skills and Knowledge Course Goal and E Learning Goal and Course Flow Additional Cisco Glossary of Terms Your Training

More information

Course Outline. Course 20336B: Core Solutions of Microsoft Lync Server 2013. Duration: 5 Days

Course Outline. Course 20336B: Core Solutions of Microsoft Lync Server 2013. Duration: 5 Days Course 20336B: Core Solutions of Microsoft Lync Server 2013 Duration: 5 Days What you will learn This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer

More information

Course Outline. Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led. About this Course.

Course Outline. Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led. About this Course. Core Solutions of Microsoft Lync Server 2013 Course 20336B: 5 days Instructor Led About this Course This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer

More information

Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013

Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013 1800 ULEARN (853 276) www.ddls.com.au Microsoft 20336 - Core Solutions of Microsoft Lync Server 2013 Length 5 days Price $4070.00 (inc GST) Version B Overview This instructor-led course teaches IT professionals

More information

Implementing Cisco Unified Communications IP Telephony Part 1

Implementing Cisco Unified Communications IP Telephony Part 1 CIPT1 Implementing Cisco Unified Communications IP Telephony Part 1 Volume 1 Version 6.0 Student Guide Editing, Production, and Web Services: 02-15-08 DISCLAIMER WARRANTY: THIS CONTENT IS BEING PROVIDED

More information

Preparing to Deploy Cisco IP Communicator

Preparing to Deploy Cisco IP Communicator 2 CHAPTER This chapter describes the required and recommended tasks for deploying Cisco IP Communicator. It also provides instructions for adding Cisco IP Communicator devices to the Cisco Unified (formerly

More information

MiVoice Business Product Category. MiVoice Business System Administration. MiVoice Business Moves, Adds, and Changes Self Study

MiVoice Business Product Category. MiVoice Business System Administration. MiVoice Business Moves, Adds, and Changes Self Study MiVoice Business Product Category MiVoice Business Moves, Adds, and Changes Self Study (formerly MCD 3300 ICP Basic System Administration Self Study) (Note: This course is also bundled at no cost with

More information

Cisco 642-467. Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Version: 6.0

Cisco 642-467. Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Version: 6.0 Cisco 642-467 Integrating Cisco Unified Communications Applications v8.0 (CAPPS v8.0) Version: 6.0 QUESTION NO: 1 Refer to the exhibit. When users try to access the voice-mail system, they hear a fast

More information

Avaya SME ATA01225IEN Avaya IP Office Professional Certification Implementation Training Workshop ($1,500) Synopsis/Audience:

Avaya SME ATA01225IEN Avaya IP Office Professional Certification Implementation Training Workshop ($1,500) Synopsis/Audience: Avaya SME ATA01225IEN Avaya IP Office Professional Certification Implementation Training Workshop ($1,500) Synopsis/Audience: This 5-day, hands-on course is designed for Avaya Business Partners and Technicians

More information

Deploying Cisco Unified Contact Center Express Volume 1

Deploying Cisco Unified Contact Center Express Volume 1 Deploying Cisco Unified Contact Center Express Volume 1 Course Introduction Learner Skills and Knowledge Course Goal and Course Flow Additional References Your Training Curriculum General Administration

More information

Exam Preparation Guide HP0-Y29: Installing an HP Networking IP Telephony Solution

Exam Preparation Guide HP0-Y29: Installing an HP Networking IP Telephony Solution HP Certified Professional Program Exam Preparation Guide HP0-Y29: Installing an HP Networking IP Telephony Solution The intent of this guide is to set expectations about the context of the exam and to

More information

Cisco Business Edition 3000 Version 8.6.2

Cisco Business Edition 3000 Version 8.6.2 Data Sheet Cisco Business Edition 3000 Version 8.6.2 Cisco Business Edition 3000 is an easy-to-manage solution that integrates the benefits of voice, mobility, messaging, and voice gateway services on

More information

Course 20336: Core Solutions of Microsoft Lync Server 2013

Course 20336: Core Solutions of Microsoft Lync Server 2013 Course 20336: Core Solutions of Microsoft Lync Server 2013 Type:Course Audience(s):IT Professionals Technology:Microsoft Lync Server Level:300 This Revision:B Delivery method: Instructor-led (classroom)

More information

Deploying Cisco Unified Contact Center Express 5.0 (UCCX)

Deploying Cisco Unified Contact Center Express 5.0 (UCCX) Deploying Cisco Unified Contact Center Express 5.0 (UCCX) Course Overview: This course, Deploying Cisco Unified Contact Center Express (UCCX) v5.0, provides the student with handson experience and knowledge

More information

10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Duration: Five Days

10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Duration: Five Days To register or for more information call our office (208) 898-9036 or email register@leapfoxlearning.com 10533: Deploying, Configuring, and Administering Microsoft Lync Server 2010 Duration: Five Days

More information

Core Solutions of Microsoft Lync Server 2013 Course 20336A: 4 days; Instructor-Led

Core Solutions of Microsoft Lync Server 2013 Course 20336A: 4 days; Instructor-Led Course 20336A : Core Solutions of Microsoft Lync Server 2013 Page 1 of 8 Core Solutions of Microsoft Lync Server 2013 Course 20336A: 4 days; Instructor-Led About the Course This instructor-led course teaches

More information

NATO Communications and Information Systems School

NATO Communications and Information Systems School 1.Course Title Version dated 24/Apr/2015 NATO Call Manager Course and Voice Over Secure IP (VOSIP) 2.Identification Number (ID) 097 3. Purpose of the Course This course prepares the students for implementing

More information

MiVoice Business Product Category. MiVoice Business System Administration. MiVoice Business Moves, Adds, and Changes Self Study

MiVoice Business Product Category. MiVoice Business System Administration. MiVoice Business Moves, Adds, and Changes Self Study MiVoice Business Product Category MiVoice Business Moves, Adds, and Changes Self Study (formerly MCD 3300 ICP Basic System Administration Self Study) (Note: This course is also bundled at no cost with

More information

Cisco Unified Communications Express - Quick Configuration Tool User Guide

Cisco Unified Communications Express - Quick Configuration Tool User Guide Cisco Unified Communications Express - Quick Configuration Tool User Guide Revised: October 12, 2006 First Published: November 2005 This guide describes how to use the Cisco Unified Communications Express

More information

Cisco Unified Communications Manager Business Edition 3000 Version 8.6

Cisco Unified Communications Manager Business Edition 3000 Version 8.6 Cisco Unified Communications Manager Business Edition 3000 Version 8.6 Cisco Unified Communications Manager Business Edition 3000 is an easy-to-manage solution that integrates the benefits of voice, mobility,

More information

shortcut Tap into learning NOW! Visit www.informit.com/shortcuts for a complete list of Short Cuts. Your Short Cut to Knowledge

shortcut Tap into learning NOW! Visit www.informit.com/shortcuts for a complete list of Short Cuts. Your Short Cut to Knowledge shortcut Your Short Cut to Knowledge The following is an excerpt from a Short Cut published by one of the Pearson Education imprints. Short Cuts are short, concise, PDF documents designed specifically

More information

20336B: Core Solutions of Microsoft Lync Server 2013

20336B: Core Solutions of Microsoft Lync Server 2013 20336B: Core Solutions of Microsoft Lync Server Course Details Course Code: Duration: Notes: 20336B 5 days This course syllabus should be used to determine whether the course is appropriate for the students,

More information

Deploying Unified Contact Center Enterprise DUCCE v10.0; 5 Days, Instructor-led

Deploying Unified Contact Center Enterprise DUCCE v10.0; 5 Days, Instructor-led Deploying Unified Contact Center Enterprise DUCCE v10.0; 5 Days, Instructor-led Course Description Deploying Cisco Unified Contact Center Enterprise (DUCCE) is a 5-day instructor-led course that helps

More information

Base on-premises deployment You start your on-premises deployment with the base functionality of instant messaging and presence.

Base on-premises deployment You start your on-premises deployment with the base functionality of instant messaging and presence. Deployment Models Cisco Jabber for Windows provides two deployment models, on-premises or cloud-based. Learn about each deployment model and review the available options for on-premises and cloud-based

More information

Course 50382A: Implementing Forefront Identity Manager 2010 OVERVIEW

Course 50382A: Implementing Forefront Identity Manager 2010 OVERVIEW Course 50382A: Implementing Forefront Identity Manager 2010 OVERVIEW About this Course This four-day instructor-led courseintroduces and explains the features and capabilities of Microsoft Forefront Identity

More information

End User Configuration

End User Configuration CHAPTER114 The window in Cisco Unified Communications Manager Administration allows the administrator to add, search, display, and maintain information about Cisco Unified Communications Manager end users.

More information

Lab 6: Unity Connection

Lab 6: Unity Connection Lab 6: Unity Connection In this lab you will configure voicemail for phones registered to CUCM. Task 1: Configure CUCM The first step is to configure CUCM to integrate with Unity Connection. Step 1 Step

More information

Implementing Intercluster Lookup Service

Implementing Intercluster Lookup Service Appendix 11 Implementing Intercluster Lookup Service Overview When using the Session Initiation Protocol (SIP), it is possible to use the Uniform Resource Identifier (URI) format for addressing an end

More information

Avaya IP Office Platform Web Self Administration

Avaya IP Office Platform Web Self Administration Avaya IP Office Platform Web Self Administration Release 9.1 Issue 01.02 August 2015 Contents Chapter 1: Avaya IP Office Platform Web Self Administration... 3 Logging in to Web Self Administration... 3

More information

Jabber for Android Configuration Example

Jabber for Android Configuration Example Jabber for Android Configuration Example Document ID: 113471 Contents Introduction Prerequisites Requirements Components Used Conventions Main Task High level Steps Download the Device COP file Install

More information

FOR COMPANIES THAT WANT TO EXPAND AND IMPROVE THEIR TELEPHONE SYSTEM

FOR COMPANIES THAT WANT TO EXPAND AND IMPROVE THEIR TELEPHONE SYSTEM IP PBX VH-500 FOR COMPANIES THAT WANT TO EXPAND AND IMPROVE THEIR TELEPHONE SYSTEM IP PBX VH-500 The Virtual IP PBX VH-500 is an unified communication system hosted in the cloud, and it's an excellent

More information

IP- PBX. Functionality Options

IP- PBX. Functionality Options IP- PBX Functionality Options With the powerful features integrated in the AtomOS system from AtomAmpd, installing & configuring a cost- effective and extensible VoIP solution is easily possible. 4/26/10

More information

Mediatrix 4404 Step by Step Configuration Guide June 22, 2011

Mediatrix 4404 Step by Step Configuration Guide June 22, 2011 Mediatrix 4404 Step by Step Configuration Guide June 22, 2011 Proprietary 2011 Media5 Corporation Table of Contents First Steps... 3 Identifying your MAC Address... 3 Identifying your Dynamic IP Address...

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 CÔNG TY CỔ PHẦN TRƯỜNG CNTT TÂN ĐỨC TAN DUC INFORMATION TECHNOLOGY SCHOOL JSC LEARN MORE WITH LESS! Core Solutions of Microsoft Lync Server 2013 Course 20336A: Five days; Instructor-Led About this Course

More information

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online

IP PBX. SD Card Slot. FXO Ports. PBX WAN port. FXO Ports LED, RED means online 1 IP PBX SD Card Slot FXO Ports PBX LAN port PBX WAN port FXO Ports LED, RED means online 2 Connect the IP PBX to Your LAN Internet PSTN Router Ethernet Switch FXO Ports 3 Access the PBX s WEB GUI The

More information

RealPresence Platform: Installation, Configuration and Troubleshooting - RPIIT202

RealPresence Platform: Installation, Configuration and Troubleshooting - RPIIT202 Polycom University RealPresence Platform: Installation, Configuration and Troubleshooting - RPIIT202 Course Description A blended program including self-study and classroom training that provides the knowledge

More information

Configuration Notes 0217

Configuration Notes 0217 PBX Remote Line Extension using Mediatrix 1104 and 1204 Introduction... 2 Application Scenario... 2 Running the Unit Manager Network (UMN) Software... 3 Configuring the Mediatrix 1104... 6 Configuring

More information

IP COMMUNICATIONS FOR THE SMALL OR AUTONOMOUS BRANCH OFFICE

IP COMMUNICATIONS FOR THE SMALL OR AUTONOMOUS BRANCH OFFICE OVERVIEW IP COMMUNICATIONS FOR THE SMALL OR AUTONOMOUS BRANCH OFFICE Deploying data and voice capabilities in a single, integrated routing platform to increase productivity, decrease costs, and lower total

More information

Course Catalog End User Training

Course Catalog End User Training MiVoice Business Product Category MiVoice Business Moves, Adds, and Changes Self Study (formerly MCD 3300 ICP Basic System Administration Self Study) (Note: This course is also bundled at no cost with

More information

Core Solutions of Microsoft Lync Server 2013 Certification Training Course 20336

Core Solutions of Microsoft Lync Server 2013 Certification Training Course 20336 20336 - Core Solutions of Microsoft Lync Server 2013 Duration: 5 days Course Price: $2,975 Software Assurance Eligible Course Description Core Solutions of Microsoft Lync Server 2013 Certification Training

More information

Description: Objective: Upon completing this course, the learner will be able to meet these overall objectives:

Description: Objective: Upon completing this course, the learner will be able to meet these overall objectives: Course: Deploying Cisco Unified Contact Center Express Software v9.0 Duration: 5 Day Hands-On Lab & Lecture Course Price: $ 3,695.00 Learning Credits: 37 Description: Deploying Cisco Unified Contact Center

More information

04/09/2007 EP520 IP PBX. 1.1 Overview

04/09/2007 EP520 IP PBX. 1.1 Overview 1.1 Overview The EP520 IP PBX is an embedded Voice over IP (VoIP) Server with Session Initiation Protocol (SIP) to provide IP extension phone connection for global virtual office of small-to-medium business

More information

TOSHIBA. Optimum Business Trunking and the Toshiba IPedge IP PBX V Configuration Guide

TOSHIBA. Optimum Business Trunking and the Toshiba IPedge IP PBX V Configuration Guide TOSHIBA Optimum Business Trunking and the Toshiba IPedge IP PBX V1.1.3-06 Configuration Guide TOSHIBA Table of Contents 1. Overview 2. SIP Trunk Adaptor Set-up Instructions 3. Additional Set-up Information

More information

Core Solutions of Microsoft Lync Server 2013

Core Solutions of Microsoft Lync Server 2013 MS20336 Längd: 5 dagar Core Solutions of Microsoft Lync Server 2013 This instructor-led course teaches IT professionals how to plan, design, deploy, configure, and administer a Microsoft Lync Server 2013

More information

Course Syllabus. About the course. Audience. At Course Completion. Microsoft Lync 2013 Depth Support Engineer. Certification Exams: 74-338

Course Syllabus. About the course. Audience. At Course Completion. Microsoft Lync 2013 Depth Support Engineer. Certification Exams: 74-338 Course Syllabus Course Title: Microsoft Lync 2013 Depth Support Engineer Format: Instructor-Led Certification Exams: 74-338 This course syllabus should be used to determine whether the course is appropriate

More information

Deploying Cisco Basic Wireless LANs WDBWL v1.1; 3 days, Instructor-led

Deploying Cisco Basic Wireless LANs WDBWL v1.1; 3 days, Instructor-led Deploying Cisco Basic Wireless LANs WDBWL v1.1; 3 days, Instructor-led Course Description This 3-day instructor-led, hands-on course provides learners with skills and resources required to successfully

More information

Grandstream Networks, Inc. UCM6510 Basic Configuration Guide

Grandstream Networks, Inc. UCM6510 Basic Configuration Guide Grandstream Networks, Inc. UCM6510 Basic Configuration Guide Index Table of Contents OVERVIEW... 4 SETUP ENVIRONMENT... 5 QUICK INSTALLATION... 6 CONNECT UCM6510... 6 ACCESS UCM6510 WEB INTERFACE... 6

More information

The following is a list of the features available with the managed Intersoft IP Telephony Services.

The following is a list of the features available with the managed Intersoft IP Telephony Services. The following is a list of the features available with the managed Intersoft IP Telephony Services. Call Forwarding When you are not at your desk, be sure not to miss important calls. Forward call to another

More information