CVOICE - Cisco Voice Over IP

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1 CVOICE - Cisco Voice Over IP Table of Contents Introduction Audience At Course Completion Prerequisites Applicable Products Program Contents Course Outline Introduction This five-day course covers the essential topics of converged voice and data networks and also the challenges faced by the various network technologies. The course also provides network administrators and network engineers with the knowledge and skills required to integrate gateways and gatekeepers into an enterprise VoIP network. This course is one of several courses in the Cisco CCVP track that addresses design, planning, and deployment practices and provides comprehensive hands-on experience in configuration and deployment of VoIP networks. Audience This course is intended for students who have general working knowledge of Local and Wide Area Networks and basic configuration of voice and data networks. Network engineers, architects, and support staff that require a fundamental understanding of packet telephony technologies that are common for both enterprise and service provider applications will also benefit for this course. At Course Completion At the end of this course, you'll be able to: Describe VoIP, voice gateways, special requirements for VoIP calls, codecs and codec complexity, and how DSPs are used as media resources on a voice gateway Configure gateway interconnections to support VoIP and PSTN calls and to integrate with a PSTN and PBX Describe the basic signaling protocols that are used on voice gateways and configure a gateway to support calls using the various signaling protocols Define a dial plan, describe the purpose of each dial plan component, and implement a dial plan on a voice gateway Implement gatekeepers and directory gatekeepers, and identify redundancy options for gatekeepers Implement a Cisco UBE gateway to connect to an Internet telephony service provider Prerequisites To fully benefit from this course, students should have the following prerequisite skills and knowledge: Completion of ICND 1 and 2 or Cisco CCNA certification Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP

2 Basic internetworking skills taught in Interconnecting Cisco Network Devices (ICND), or equivalent knowledge Knowledge of traditional public switched telephone network (PSTN) operations and technologies Applicable Products This class provides hands on labs for Cisco Call Manager Express and Cisco IOS Gateways and Gatekeepers using Cisco model 2811 Integrated Service Routers and Cisco 7960/7962 IP telephones. Related Courses: CIPT 1/2 TUC QoS AUCMU Program Contents CVOICE Cisco Certified Course Materials Live, Interactive Lab Sessions Access to SLI's expert forums Course Outline Module 1: Introduction to VoIP Lesson 1: Network Basics Cisco Unified Communications Architecture VoIP Essentials VoIP Signaling Protocols Comparing VoIP Signaling Protocols? VoIP Service Considerations Media Transmission Protocols Lesson 2: Introducing Voice Gateways Understanding Gateways Gateway Hardware Platforms IP Telephony Deployment Models Single-Site Deployment Multisite WAN with Centralized Call Processing Multisite WAN with Distributed Call Processing Clustering over the IP WAN Lesson 3: Specifying Requirements for VoIP Calls IP Networking and Audio Clarity Audio Quality Measurement VoIP and QoS Transporting Modulated Data over IP Networks Understanding Fax and Modem Pass-Through, Relay, and Store and Forward Gateway Signaling Protocols and Fax and Modem Pass-Through and Relay DTMF Support Lesson 4: Understanding Codecs, Codec Complexity, and DSP Functionality Codecs Impact of Voice Samples and Packet Size on Bandwidth

3 Calculating Overhead Digital Signal Processors Codec Complexity Calculating the Total Bandwidth for a VoIP Call DSP Requirements for Media Resources Configuring Conferencing and Transcoding on Voice Gateways DSP Farm Configuration Commands for Enhanced Media Resources Verifying Media Resources Module 2: Voice Port Configuration Lesson 1: Understanding Call Types Call Types Local Calls On-Net Calls Off-Net Calls PLAR Calls PBX-to-PBX Calls Intercluster Trunk Calls On-Net-to-Off-Net Calls Lesson 2: Configuring Analog Voice Ports Voice Ports Analog Voice Ports Configuring Analog Voice Ports Centralized Automated Message Accounting Direct Inward Dialing Timers and Timing Verifying Voice Ports Lesson 3: Understanding Dial Peers Dial Peers and Call Legs End-to-End Calls Types of Dial Peers Configuring POTS Dial Peers Configuring VoIP Dial Peers Configuring Destination-Pattern Options Matching Inbound Dial Peers Default Dial Peer Matching Outbound Dial Peers Lesson 4: Configuring Digital Voice Ports Digital Voice Ports T1 CAS E1 R2 CAS ISDN Overview ISDN Signaling Configuring T1 CAS Trunks Configuring E1 R2 CAS Trunks Configuring ISDN Trunks Verifying Digital Voice Ports Lesson 5: Understanding QSIG QSIG Overview Configuring QSIG Support Verifying QSIG Trunks

4 Module 3: VoIP Gateway Implementation Lesson 1: Implementing H.323 Gateways H.323 Gateway Why H.323 H.323 Network Components H.323 Call Establishment and Maintenance H.323 Call Signaling H.323 Multipoint Conferences Configuring H.323 Gateways Configuring Codecs on an H.323 Gateway Tuning H.323 Timers Configuring Fax Pass-Through and Relay Configuring H.323 DTMF Relay Verifying H.323 Gateway Status Lesson 2: Implementing MGCP Gateways MGCP Components Why MGCP MGCP Architecture Basic MGCP Concepts MGCP Call Flows Configuring MGCP Gateways Verifying MGCP Lesson 3: Implementing SIP Gateways SIP Fundamentals Why SIP SIP Architecture SIP Call Flow SIP Addressing SIP DMTF Considerations Configuring SIP Verifying SIP Gateways Module 4: Dial Plan Implementation on Voice Gateways Lesson 1: Understanding Dial Plans Defining Dial Plans Endpoint Addressing Call Routing and Path Selection Digit Manipulation Calling Privileges Call Coverage Scalable Dial Plans PSTN Dial Plan Requirements ISDN Dial Plan Requirements Configuring PSTN Dial Plans Verifying PSTN Dial Plans Lesson 2: Implementing Numbering Plans Numbering Plan Characteristics Numbering Plan Categories Scalable Numbering Plans Overlapping Numbering Plans Private and Public Numbering Plan Integration Enhancing and Extending an Existing Plan to Accommodate VoIP

5 911 Services Lesson 3: Configuring Digit Manipulation Digit Manipulation Digit Collection and Consumption Digit Stripping Digit Forwarding Digit Prefixing Number Expansion Caller ID Number Manipulation Voice Translation Rules and Profiles Voice Translation Profiles vs. dialplan-pattern Configuring Digit Manipulation Lesson 4: Configuring Path Selection Call Routing and Path Selection Dial Peer Matching Matching Dial Peers in a Hunt Group Best Practices Path Selection Strategies Site-Code Dialing and Toll Bypass Tail-End Hop-Off Configuring Site-Code Dialing and Toll Bypass Configuring TEHO Lesson 5: Implementing Calling Privileges on Cisco IOS Gateways Calling Privileges Understanding COR on Cisco IOS Gateways Understanding COR for SRST and Cisco Unified Communications Manager Express Configuring COR Module 5: H.323 Gatekeepers Lesson 1: Introducing Gatekeepers Gatekeeper Overview Gatekeeper Hardware and Software Requirements Gatekeeper Signaling Call Flows with a Gatekeeper Zone Prefixes Technology Prefixes Gatekeeper Call Routing Directory Gatekeepers Configuring Directory Gatekeepers Gatekeeper Transaction Message Protocol Verifying Gatekeepers Lesson 2: Configuring Basic Gatekeeper Functionality Gatekeeper Configuration Steps Configuring Gatekeeper Zones Configuring Zone Prefixes Configuring Technology Prefixes Configuring Gateways to Use H.323 Gatekeepers Dial Peer Configuration Verifying Gatekeeper Functionality Lesson 3: Implementing Gatekeeper-Based CAC Gatekeeper Zone Bandwidth Operation

6 Zone Bandwidth Calculation Zone Bandwidth Configuration Verifying Zone Bandwidth Operation RAI in Gatekeeper Networks RAI Configuration Verifying RAI Operation Module 6: ITSP Connectivity Lesson 1: Understanding Special Requirements for External VoIP Connections Cisco UBE Functionality Cisco UBE Gateways in Enterprise Environments Media Flows on Cisco UBE Gateways Codec Filtering on Cisco UBE Gateways Protocol Interworking on Cisco UBE Gateways RSVP-Based CAC on Cisco UBE Gateways Cisco UBE Gateways and Gatekeeper Interworking Cisco UBE Gateway Call Flows Lesson 2: Configuring Basic Gatekeeper Functionality Protocol Interworking Command Configuring H.323-to-H.323 Interworking Configuring H.323-to-SIP Interworking Media Flow and Transparent Codec Commands Configuring Transparent Codec Pass-Through and Media Flow-Around Configuring Cisco UBEs and Via-Zone Gatekeepers Verifying Cisco UBEs and Via-Zone Gatekeepers Contact us today. Visit or call

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